★ 5

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★ 5

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★ 5

Me encanta hacer ejercicio, tienen buenos entrenadores, voy por motivos de salud siempre es bueno hacer ejercicio.

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★ 2

Went to this location because I was visiting a friend in the area, we got there 45 minutes prior to closing. When we got in the front office staff were very adamant that we knew they were about to close. Halfway through our workout (about 20 minutes before listed closing) they started turning the lights off. On top of that they were missing single cable handles so I couldn’t use the wire machines. Then 5 minutes before posted closing they turned off every light, leaving us as well as several other people mid set completely in the dark (except 1 light by the front door). I understand wanting to close on time, but turning off lights while there are still people lifting seems very unprofessional and honestly a little dangerous. Likely will not be returning to this location

Source: Google

★ 5

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★ 1

NOTE: PLEASE READ — IMPORTANT FOR ALL MEMBERS

For anyone who has ever felt mistreated or pushed out of this gym, I want you to know something very important. When a business refuses to listen, there are ways to hold them accountable without shouting, without arguing, and without losing your peace. You fight quietly, with evidence and facts.

That is exactly what I did.

I filed an official complaint with the Better Business Bureau (BBB). My case — Complaint ID 24057386 (Filed 10/24/2025) — is now part of VASA Fitness’s public BBB profile. Anyone can read it. Anyone can see how this company chose to respond. BBB marked it “Unresolved.” That means the business made no effort to correct the behavior or address the concerns.

For those who have been treated like a “number,” ignored, disrespected, or kicked out without reason — you are not alone. This gym hires very young front desk staff who often lack basic professionalism. If you have experienced the same, remember:

Stay calm. Stay polite. But document everything.
Screenshots, dates, times, interactions — evidence speaks louder than anything you could ever say.

I want people to know this because the gym environment is supposed to be a place of peace, not stress. Customers come here after long days, just wanting to work out. We deserve respect. We pay money for a service — we are not disposable.

If you ever face disrespect:
Be respectful. Be smart. Collect proof. And handle it through the right channels.

Your silence + your evidence = the strongest response.

My full BBB report explains exactly what happened to me at both gym locations. Feel free to read it before deciding to join this gym.

I have been a member at this gym for a while, but recently, my experience has been extremely disappointing and concerning. I had an issue with an employee, Anel V, who refused to help me when I needed assistance. When I asked for help, he said I cant leave the desk while busy chatting with his friend ,since other employee was busy cleaning and mopping I didnt wanted to distract him ,but anyway other employee helped me out and when I just turned Mr Anel responded with "We got you" in a way that felt very threatening to me. When I told him I would report this to the general manager, he arrogantly replied, "I don’t care," which clearly shows the lack of professionalism and accountability among employees here.

I reported this incident to Molly, the general manager, who handled the immediate issue professionally and with respect. However, it seems like she does not fully understand what is actually happening inside the gym. How can a gym employee speak to a customer like that without facing serious consequences?

Since my complaint, Anel V and his large circle of friends have been making me uncomfortable by staring at me and whispering amongst themselves, which feels like targeted harassment. This type of behavior is unacceptable, as it disrupts focus, affects progress, and creates a hostile workout environment.All other employees are kind who are not in his friend circle.

Additionally, this behavior clearly violates VASA Fitness policies, which state:

"Harassment, foul language, threats, fights, and disruptive or threatening conduct will not be tolerated and will be grounds for removal from the club."

"Harassment, negative attitudes..." are strictly prohibited within the facility.

These policies exist to ensure a safe and welcoming environment for all members—yet they are being completely ignored here. How can members feel safe when an employee and his friends gang up on customers, intimidate them, and make them feel targeted?

I strongly urge management to take serious action and enforce their own policies. Until then, I cannot recommend this gym to anyone who values a safe and harassment-free environment.

Source: Google

★ 5

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★ 1

They’re a bunch of scammers. They told me if I did Personal Training I could cancel at any time, but now they’re saying it’s $800 to buy out the remaining sessions and it auto renews after 3 months. I’ve tried to call customer support multiple times to cancel auto renewal and see if they can help with cancellation of my personal training. After waiting over half an hour they said they would call back and never did, I waited half an hour again and they just hung up on me. Terrible business

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★ 1

Alguien sabe si hablan español, por que un día fui y no pude obtener la membresía por que no ablan español

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★ 5

Anel was an amazing worker super nice , supportive , and very helpful he helped me with my gym membership as well as guided me through everything so I was able to understand . Very helpful guy and will recommend coming 20/5 stars

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★ 2

Whats the point of having the gym close earlier on the weekends? The 2 days I'm free are the 2 days I have a smaller window to get a workout in.

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★ 3

Gym is super spacious and has more squat racks than some other locations I have been to! So that was awesome! The only bad thing about it is that they try and sell you on EVERYTHING. Always the same pushy blonde girl who wants me to buy something, very "persistent"...

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★ 1

Algunas máquinas tienen semanas dañadas, y otras están muy desgastadas, no están en buenas condiciones a pesar de que tienen bastantes clientes.. sobre los entrenadores estoy ejercitándome con Carlos, creo que es el mejor en lo que hace y hable español e inglés

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★ 5

Bryn was awesome in Studio Red at West Jordan. She is great at helping with posture and correct position so you are getting the most out of your workout. Plus not hurting yourself in the process. She has fun motivational actions and always upbeat and funny throughout workout.

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★ 5

Jamison had just finished a private workout when she took a moment to greet me and offer a helpful tip—suggesting that I use the BOSU ball to elevate my routine. Her encouragement was appreciated and motivating. Thank you Jamison for taking the time to notice and support my progress.

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★ 1

Love coming here and feeling invisible the second I walk through the door the staff are experts at pretending customers don’t exist. No hellos, no goodbyes… it’s like a social experiment in how little effort you can put into basic manners.

And the trainers? Inspiring! Nothing like paying for motivation from people who look like they gave up on fitness a long time ago. Truly a unique approach to the fitness industry.

If you’re searching for customer service, energy, or role models, you’ll definitely find them… somewhere else

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★ 5

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★ 5

BEST place to work out in Utah!

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★ 2

Hold on to your wallet! These guys will find any reason to bill you extra. My wife and I cancelled via the app. I called the next day to make sure the cancellation went through. Mine did. My wife's didn't. She didn't call to verify cancellation. Come to find out she owed them another $185 because the app didn't cancel her membership like it is supposed to.

The pool, sauna, steam room are filthy!

The personal trainers we had were good!

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★ 1

Restrooms are so dirty, smell pee all over. Some of the machines are dirty even they are kinda new. Girl on the front desk is checking her cellphone. She does not care about it
UPDATE: I am leaving this Vasa Gym .I forgot my boxing gloves and wraps in this gym, as soon as get home, I called back the same night. I asked to front desk customer service if they found a pair of boxing gloves with wraps, they informed me YES, so I decided to pick them up next day after work because it was about 8 pm late. Next day the front desk guy was not able to find them my belongings in lost and found area. The manager tossed them out to the trash. They tried to recovered up but they were deep. Manager asked me for my phone number and name. She NEVER CALL ME ME BACK AT LEAST TO SAY SORRY. I AM LEAVING THIS GYM DUE TO LACK OF TRANSPARENCY AND THE SHORTEST AMOUNT OF WEIGHTS AND MACHINES. LUCKY IF YOU FIND ONE.SO MANY PEOPLE, MACHINES AND DUMBELLS CLASSES ARE NOT ENOUGH AND WORTHY.

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★ 5

Nice place

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★ 3

I absolutely love this gym! It’s spacious, great atmosphere & great equipment. However, the reason I gave it 3 stars is because I do feel they need to invest in more cycling bikes. They only have 1 and it’s super old. As a girlie who loves cycling for warm-ups & leg days, cycling bikes are a NECESSITY. At least 3-4 would be amazing!!

This is my petition for this gym to get more cycling bikes, and then it would be perfect!

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★ 5

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★ 5

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★ 4

A lot of machines are out of order which is the only reason I give 4 stars. Overall it’s very clean and the front desk staff is very nice and helpful Catalina helped me with setting up my app and answered all of my questions about my account

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★ 2

I'm giving a 2 star the equipment has been good I just barely got a membership but I came in about 45 min before closing and at about 30 min before closing the staff turned off all the TV's and music we pay for all amenities and the one guy in front of me even said "hey" basically asking for them to be left on the staff didn't even bat an eye at it and kept turning everything off like I said we pay for all the amenities for our work outs not to feel rushed and pushed out the door before closing time

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★ 5

Friendly atmosphere, the employees are always kind and helpful.

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★ 3

If you close at 12 why are you cutting the lights and forcing people out at 11:30? Other than that is a basic gym. Get in and get out

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★ 5

I’m a twelve year old and went to go workout with my dad as a guest pass and you now have to have a valid ID. I am annoyed because of this. They expect a 12 year old to have his School ID. Vasa you just lost a customer. Great machines though and very clean nice gym. That is the only reason I gave five stars.

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★ 1

This company is a scam. I signed up for a membership for two people, when it came time, I canceled the account through the app. They found the loophole and kept an active membership for The second member, and they withdrew money from my account for many months. I changed my debit card and without me knowing they sent me to collections and to a recovery attorneys office. Everything is handled by a third-party, nobody can give you any answers about anything, or help you solve your situation that they got you in! Scam artists!!!

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★ 5

Great class! Arianne is amazing 😊

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★ 1

I had the membership since 2018 and my bank account was locked due to fraud activity on my account and the automated payment didn’t go through and I explained everything to the manager he refused to let me in 6/9/2025
This is unacceptable to treat your customer like this

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★ 5

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★ 4

Little confusing but figured it out

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★ 1

Save your money

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★ 1

Just had the worst experience at Vasa (Centennial). I canceled my membership sometime last year because I wasn’t going. Today I decided to back but wanted a day to determine what membership I wanted, so I signed up for the one day pass. I got to the gym and they said I couldn’t use it because I was pervious member. If this was the case then they should’ve disclosed that during the sign up of the trial pass instead of having me drive all the way to the location. I paid for a one day pass since I was already there but will be going to EOS because of the lack of customer service.

Source: Google

★ 1

Bad customer service I went to the sauna for 15 minutes and I took off my shirt so as not to get wet, when I got out my clothes were not there, I went to the front desk to see if anyone had delivered them and there was nothing,, I asked them to please check in the cameras to see who took it and see if they stole it or maybe somebody was jocking or maybe someone who might be still getting ready in the bathroom thinking on deliver the t-shirt when he o she get off, see what really happened and they denied to help me, they told me that I had to fill out a report of incident so that way rhe Corp security department could check the cameras later, for me.was a terrible answer, I had to leave the gym without my shirt as if nothing had happened.

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★ 1

Arrived at 3 pm on a Sunday, they close at 4. Was told that I couldn't use the tanning equipment because it was being cleaned. The tanning equipment appears to not have been cleaned in months. Other machines such as ellipticals were filthy, sticky, and gross. Don't recommend this Vasa location.

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★ 5

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★ 1

Not only did prices go up, with no guest privileges included, but the place is dirty. Bathrooms and machines. And the majority of the staff just stands there.

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★ 3

Great gym but one of the trainers in either the studio or group fitness room is making a loud annoying shouting
sound !! I’m sorry but you don’t really need to do this I’m trying to enjoy my workout not be at a concert

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★ 5

Josh (Vasa maintenance staff) is Extremely Amazing at Fixing absolutely everything in the Vasa Building. If it wasn’t for him… Vasa Fitness would Literally Fall apart. I have seen him fix Multiple things. Treadmills, Aquatic Areas, Drinking Fountains, and even Paint Walls and Doors. And not only does he Fix Everything… But he is the Most Friendliest Staff there is. I feel as if Staff Leadership don’t give him the Upmost Respect he Absolutely deserves. I personally don’t know him… But I see him Everyday Making me Feel at home. Josh is Just an Amazing Human Being Overall. I had to Quietly ask for his name just so I can praise him Specifically on a Job will done. The Rest of the Staff is Great… but he goes Above and Beyond. And I just wanted to Congratulate Josh. Thank you Josh… you make it worth While to Come and Feel safe and Loved Working out.

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★ 5

I had an amazing time at this . In particular there was an employee named Kimberly that was out of this world with customer service. If you need things done right go see her!

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★ 5

Super clean, fun better than the brickyard

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★ 5

I love this gym. The staff are amazingly friendly. They greet me and talk to me like my friends. The personal trainers are always willing to help me when I have a question with no pressure to buy training, they just want to help. The group fitness instructors make class fun, my favorite is STUDIO and High Low. And on top of all that, there is always a leader at the front desk helping or on the floor cleaning. It has been one of the best experiences I have had in any gym.

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★ 5

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★ 5

W Gym, this just might be goated 🗣️

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★ 5

Let this gym cook

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★ 5

Genuinely the best gym I have ever been to.

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★ 5

Had a great time with Katie. She is very informative and easy to understand. Look forward to working with her again

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★ 5

Hunter was the best and most amazing studio red coach! I would highly recommend her class!!

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★ 5

Centennial Vasa is always awesome!!
I travel through hellish conditions to go to that location :) well ran gym !

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★ 1

Worst gym ever

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★ 2

The gym is great. The guy at the desk is not friendly. He gave me and the person behind me trouble when my mom added me as her guest. Hopefully something can be done because I really like the gym.

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★ 5

Love this VASA!!

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★ 1

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★ 4

I just started going back to Vasa and so far I'm satisfied. Plenty of equipment, not overly busy, so waiting for stuff to use is minimal if there is a wait. Plus because of the variety and abundance of equipment, you can always substitute if needed.

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★ 5

By far some of the friendliest people who work there, and studio red class is pure work out with no distractions especially when you are taking Jami's class, she will smell the slacking and need up your weight but overall amazing.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

More weights and cables pls

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★ 5

She is an excellent instructor come and join her class. Highly recommended.

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★ 5

Awesome gym! Friendly staff. Great trainers!

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★ 5

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★ 5

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★ 5

Staff are very friendly and welcoming. Justin always makes us feel welcomed. Great clean facility. I really recommend this location.

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★ 1

Nice gym. Crooked company. I was in town temporarily for work and wanted to stay fit. Told the front desk and they offered a 2 month deal waiving sign on and cancellation fees. So long as I quit by the 2 month mark.

Go to cancel and suddenly "we don't waive cancellation fees, it's in your contract". In addition there's a 30 day notification rule otherwise they charge you an additional month. The company refused to acknowledge or do anything about the promises made by desk staff when I checked in.

Long story short: don't listen to the employees, read the fine print, and the company doesn't care whatever favors the staff tried to do for you.

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★ 5

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★ 1

Not up to par with cleanliness. They got rid of yoga mats. Something is always out of order. Bathrooms are disgusting

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★ 3

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★ 5

AWESOME! Conner is awesome

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★ 1

Este es el peor ginmasio del mundo.

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★ 2

This gym is totally fine for working out in; however, this gym is extremely dirty.

The equipment and facilities all seem neglected and there is caked on dirt, grime, and dust in all of the not easily accessible locations of the equipment and facilities. The presence of this dirt and grime shows a lack of diligence to the owners and managers of the location. I understand how this occurs and a review should be completed of the cleaning process to ensure that all portions of the equipment see proper maintenance, including cleaning. It might seem trivial but this detail speaks a lot about the overall care of the business. If the equipment is clean the equipment is usually safe and well taken care of. If the equipment is clean the precieved quality of the gym goes up. Equipment that is functional but dirty is unacceptable.

The facilities are also often dirty and caked with grime. The mens locker room is disgraceful and I fear contracting a disease from the bench or floors. The floors and bathrooms often have standing water and piss everywhere. I wish that it was acceptable to take photos of the inside of the locker rooms so that this could be added for evidence.

This location also seems to have plenty of staff as almost every time I have been there has been 3-5 people behind the counter chatting. When these people are chatting I see nobody walking the gym floor or spot cleaning.

I believe that this location has the resources and the ability to turn this review around and I would love to see this happen.

I would love the team to really consider this review and also take a look at other gyms. A field trip to a couple of planet fitness locations could be beneficial as they seem to have good operations and the equipment seems to be much cleaner in general.

Source: Google

★ 5

Beto Montero is great ! Can we have more classes with him

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★ 5

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★ 5

This gym has everything I work out here every single day they have great staff and are always clean

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★ 5

Great place to go work out for Studio Red classes. Suzie is the best coach and makes class fun.

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★ 5

Centennial location is great!!!

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★ 3

Equipment needs some weight identification can’t see any of the number's. Is guess work at this point. How long before it gets addressed?

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★ 5

Jacob at the West Valley location is a bad ass and has a great attitude about what he does . There was a lot of mud in the men’s bathroom naturally from the weather and people coming in and out with work boots on (it happens.) While I was in the hot tub area I asked Jacob if he could have someone mop it up, not right in that moment, but when he or someone else had time. Jacob jumped on it immediately and went and mopped up the men’s locker room, which, in my opinion says a lot about his pride of a job well done and what he does working for vasa. This gym also has everything you need to get in shape, invest in your health, and work towards your fitness goals at a competitive price!!

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★ 5

Suzie taught on another amazing Studio Red class. Every single class she comes in with enthusiasm and shows that she cares. She comes prepared. She makes sure that she checks in with everyone to find out if they have any limitations and is great coming up with alternative exercises. I wish every Vasa coach was as amazing as Suzie!

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★ 3

The pool has small pieces of rock or concrete in it. Also, it’s impossible to get hot water for a shower. Today I waited 3 minutes and the water was luke warm.

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★ 1

Their customer service sucks. It's almost impossible to get someone to help you with your account. And if you decide to cancel Goodluck with that. They transfer you around a to a million people until you give up. Then when you do get through they stack a cancellation fee on you. I recommend EOS gym or any other gym besides vasa.

Source: Google

★ 5

Friendly staff and they keep improving and getting new things.

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★ 1

I’ve been coming to this gym for the past 5 years I’ve never had an issue with the staff but for the first time ever I walked in yesterday to a newer employee up at the reception desk he had glasses and longish brown hair , I scanned my app and right away he called me back as I went back he proceeded to claim false accusations saying the account wasn’t mine that the girl and I were sharing the same account .. I was stunned in confusion as to what he meant by “the other girl “ and immediately got irritated and had to clarify it was me , when he finally realized it was my account after verifying my birthday he just said i was “good” and didn’t even apologize for the false accusation or the embarrassment I had to surpass due to the incident . I tried working out after this occurred but I was too annoyed and left after 30 minutes needless to say I switched gyms , They need to train their employees to take a better approach on people if they feel like certain members are doing that not right off the bat make assumptions with no proof at the end of the day people don’t pay so much a year to get harassed .

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★ 4

I love Zumba with Diana that's why I started going on Saturdays. It's very sad that Diana only does Zumba that day. I don't like the other classes during the week. Now I'm very happy that she's going to have another class on Fridays in Taylorsville. , it would be better if Diana gave it in this location

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★ 5

Studio red is a great work out! Suzies classes bring the heat, they are the best! 🔥

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★ 5

Suzie's classes are great! I love the vibe and energy she brings. It pushes me to do my best 💪
Studio red classes are the BEST 💪🥵❤️‍🔥

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★ 5

Personal training with Carlos has been very successful and life changing. Proving excellent advice and is willing to help teach my form on lifting. Always willing to go above and beyond to meet my needs and to execute my goals.

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★ 5

Susie is amazing!! Tons of energy!!

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★ 5

I love it.

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★ 2

This location is going downhill fast. The pool is always frigid and the aqua teacher is losing her class to other locations with a warm pool. I should not have chattering teeth by the end of a pool workout. The front desk staff do not care about anything. I went to tell them there was no hot water for the showers and he told me it’s been out for a while. When I told him a sign would be nice, he back pedaled and said it goes in and out and maintenance can’t figure it out. I am close to canceling my membership all together. Do better owner and corporate.

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★ 4

I love to come to the aqua aerobics class on Tuesday even though I live far away, the teacher is excellent !!! But most likely I won’t come because the water in the pool is very cold, also I noticed that less and less people are coming to the class because of the water temperature, the aqua aerobics is a class that a lot of seniors attend with a variety of health problems like myself, and cold water is not good, please can you fix this issue!!!

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★ 2

Silly me for thinking they would honor my free trial pass. It's $15 a day for those curious.

1 extra star for the facility not being too bad surprisingly.

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★ 1

No lo recomiendo, cuando te haces miembro los trámites son rápidos y el personal muy amable, cuando quieres cancelar tu suscripción el personal o quiere atenderte y te dicen qué lo hagas en línea, lo haces y no te permite cancelar y se te vuelve un dolor de cabeza y estrés

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★ 1

El gym ea desgastado, el.personal no cumple con los horarios, hace un una semana tuve un entrenamiento de presentación con cita previo y no había el personal calificado, me dijeron que no habi nadie y me tuve que ir porque no había nada que hacer, ahora mi membresía dice que puedo llevar acompañantes y no lo dejaron dentrar y dijeron que tiene que pagar $15.00 por cada visita. Realmente muy incomodo.
Y peor los horarios son limitados hasta las 12 de la media noche y domingo hasta las 3 pm.
Realmente volveré al eos.

Source: Google

★ 5

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★ 1

Was looking for a local gym during my two week visit. Got told it was $15 on the phone. Walked in and was told it was $105, 15 to start the membership, which is the most deceptive bait and switch I’ve ever had. I’m sure the facility is nice, didn’t make it past the desk though.

*edit- I eventually called again to figure out where the disconnect was and was walked through the hoops to get a short term membership. The facility itself is decent, way crowded in the afternoon, good equipment, I’d expect weight belts and dip belts at the price, but otherwise not bad.

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★ 3

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★ 5

Lo mejor !! 🙌🏽💪🫶

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★ 1

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★ 4

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★ 1

Its too packed

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★ 1

I went there with my active and fit form to finish signing up with them and the front staff had no idea what to do. They made me feel like I was stupid and that I didn’t do the right thing. Also being completely brand new to Utah I had never been to a VASA or heard of them. They didn’t offer to give a tour or anything. Very rude and incompetent staff. In short I switched gyms immediately and will not be going back to any VASA establishment.

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★ 1

So disappointed they didn’t have hack squat machines. The most important machine they should have

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★ 4

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★ 4

It has all the equipment I need and gives me a good place to get a great workout in.

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★ 5

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★ 5

The ellipticals are always broken, but otherwise this is the best gym in WVC! The Studio Red classes are fantastic.

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★ 3

I like this gym. Been going here for eight years.I am disappointed in the fact they finally opened up kidcare again just to close it again. For someone who is a stay at home mom, I really needed the help. Now I have to drive an extra 10-15 minutes further to go to the crapper west valley one where half their equipment doesnt work or even has weight stickers on the machines. Not only is this an inconvenience on me, but all the other parents who utilize the kidcare. Please re open the kidcare. They had plenty of kids and staff.

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★ 5

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★ 2

Good customer service pretty clean but the hours get lower and lower every year 10 o’clock on a Saturday is ridiculous

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★ 1

I signed up specifically for studio for two reasons.
1- To utilize the studio classes as they claimed you could bring a guest. Welp, that ended quickly. They encourage you to bring friends to fill the classes and have fun! Buuutttt really it’s to push them to get their own studio membership (even though you pay for guest services )…. I just canceled my guest services and stopped going to studio because I’m not going to play their little game. It’s all a money grab.
2- I also signed up for studio to get the kidcare and utilize the time for my child to socialize and I could finally workout without worry. (Post partum mommy). We’ve been coming for a year now and my daughter LOVES the kidcare and employees. It took MONTHS for her to not cry when I left. They are now closing the kidcare at this location out of the blue even though it’s busy all the time. They claim they care about their members yet could care less pushing us into another facility that’s further away to utilize kidcare. Now we have to start all over with the process of getting to know the gym and employees. Not to mention more gas to get there. Or we’re forced to merely cancel our membership because we don’t have anywhere for our kid to go. It’s all about money. Petitions and voicing your concerns don’t get you anywhere. I truly hope this location (centennial) loses so much money by closing their kidcare.

Source: Google

★ 1

This is for Vasa Centenniel in West Valley. The only reason I gave it a 1 is because I can’t give it a zero. This will be the 5th time I have asked to have another 24 hours news station put on one of the TVs in front of the cardio machines. I asked the front end manger in person… nothing happened; a week or so later I asked one of the staff members who tried but messed up the tv somehow and couldn’t figure out the remote control; a couple months later I emailed, corporate responded but nothing happened; a week later I replied to email that nothing happened, still nothing has happened from that. ALL I am asking is that if they are going to keep Fox News on (a news station that lost $700 million for reporting lies) at least have another 24 hour news station on as well. It makes me sick to my stomach to do cardio and see Fox News spread their lies. I never asked that Fox News be taken off because I knew some people like that. I just asked for another option to be available. THIS IS NOT A BIG ASK… HONESTLY, how hard is it to change the station on one tv. At this point it’s just resistance and defiance from management, what other explanation can there be.

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★ 4

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★ 5

Amo el poder ser parte la membresia de este gym! No tengo quejas. La entrenadora ayrial es genial! Siempre nos atiende y entrena excelente, me siento en confianza con ella! El personal muy amable y todos los servidores siempre están de buen ánimo para darnos sus clases de cardio! De red studio Erika y ayrial son mis preferidas !

I love being able to be part of the membership of this gym! I have no complaints. Coach Ayrial is great! She always takes care of us and trains excellently, I feel confident with her! The very friendly staff and all the servers are always in a good mood to give us their cardio classes! From red studio Erika and ayrial are my favorites!

West valley centennial

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★ 2

The gym itself is nice but they got cheap and stopped providing stuff for use. Ie bands, bar pads.

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★ 4

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★ 5

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★ 2

Please clean your bathrooms the smell makes my eyes water when I walk in.

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★ 5

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★ 1

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★ 5

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★ 1

I hate here because they don't allow minors to enter.

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★ 1

I hate here because they don't allow minors to enter.

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★ 4

Great staff, good patrons. Some equipment could use better maintenance.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Had a fun time! Hope to come back soon.
Went back again on 4-11-24 and that place is still as awesome as the first time

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★ 5

I love this place and it is a really good place i am glad i chose this place i dont have any regrwts i love this gym thank you

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★ 1

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★ 1

They changed me two time a mouth ، and ask them for card membership before a month and don't send it so bad service .

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★ 5

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★ 2

This gym is absolutely packed out no matter what time you go. This is not an overstatement. I have yet to go to this Vasa and not wait on almost every piece of equipment I need to get a workout in including dumbbells. The treadmills would be the only thing I would say I can consistently find a spot on right when I’m ready to use one but I’ve even had times when those are all filled up. Typical wait times for equipment is 5-10 minutes. It’s hard to keep a pump and intensity up when you’re adding 30-45 minutes of just waiting for equipment.

I pay for the minimum membership so I can’t comment on the cleanliness of the steam room, sauna and pool. I don’t use the locker room either. The gym feels clean to me and they have wipes for everyone to use and consistently make sure that the bins stay filled.

Unfortunately the culture is not great at this Vasa. I think most people are probably newer to lifting which is great that they are in the gym being healthy but there are a lot of groups that work out and just hang out around the equipment. Lots of people just have their headphones on and just hang out on their phones. Very few people offer to let you work in with them. Everyone is in their own world. Not trying to rag on people but I think the gym has too many members to be able to keep a good culture. And Vasa doesn’t require a gym etiquette course to be a member of the gym.

The staff is always friendly when I enter and exit but that’s really my only experience with them.

In conclusion the other gyms in the area may be a better option than this location.

Source: Google

★ 5

Good gym

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★ 5

Nice really nice

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★ 5

Coming from an EOS gym I’m glad I switched to this VASA they have a steam room which is appreciated and their staff are good vibes 😎

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★ 5

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★ 5

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★ 5

Good workout

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★ 5

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★ 5

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★ 5

I LOVE VASA FITNESS 😍 .......
A BIG SHOUT OUT TO THE OWNER.
VASA 💪 💪

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★ 1

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★ 5

Excellent place to work out, 🫶

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★ 5

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★ 5

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★ 4

it has very thing I want or need, Except 4 a Pickleball Net, for the painted lines on the B.B. floor - yes this old Senior luvs P.B -!- ps I'll b 80 next year!

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★ 5

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★ 5

I love coming here! Awesome environment filled with helpful workers. Props to the new hire - very friendly and welcoming. He’s hardworking and always have a positive attitude :)

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★ 5

Gym is great ! Good machines and very well kept. Staff and management are awesome, especially the new guy! Always welcoming and diligent. That guy needs a raise!

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★ 5

New guy is the best

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★ 5

New guy is the best always positive and always down to help out with anything! And he built big!

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★ 5

this gym is great , good machines a little busy but good. the new guy in the best 🔥

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★ 5

New guy is the best, he’s a complete beast😎😎😎😎

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★ 3

VASA de West Walley . Me gusta el lugar pero duro asta 2 horas esperando una máquina porque hay grupos de 5 a 10 personas que no las comparten solo entre ellos y se burlan que personas estén esperando ojalá tomen cartas en el asunto y pidan que se muevan a veces solo tienen sus cosas ahí

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★ 4

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★ 5

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★ 1

The grossest most unwell kept gym with the most rude management.
They will stop you in the middle of your workout to check that your not lying about your membership, they won't cancel my membership or give me a refund for all the stuff they haven't fixed for 6 months or more. I will have to PAY to cancel with these guys and I still won't have gotten a good workout or a nice steam room or clean pool. AVOID AT ALL COSTS.

Source: Google

★ 1

The gym is disgusting and the New management is trash. They care more about who's using the steam room than they do about cleaning the gross place. The customers are constantly made to clean the place while the employees stand around. Would never recommend this location to anyone. Will be going to the West Valley fitness center as well.

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★ 4

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★ 5

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★ 1

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★ 5

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★ 5

the counter staff was very helpful and made my signing up very comfortable she was very polite made me feel that she really appreciated her job and made me feel that she was passionate about what she was doing

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★ 5

The gym is clean and spacious. There is plenty of equipment to where I rarely need to wait to use something. The extra amenities are also really nice including the spa and pool.

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★ 1

Me estafaron compre una membresia por un mes y 6 meses despues me llego un correo diciendo que devo 6 meses

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★ 5

Easy going, great equipment, friendly and helpful staff, nice low pricing 😊

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★ 5

The facility here is nice, there are lots of options for equipment, the coaches and classes are good, and the staff are friendly. It can be quite busy in the afternoons, but if you're a morning person it's perfect.

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★ 5

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★ 1

Feel I need to update my review here in 2024. I've had an active membership, and trainer contact at this location since July of 2019, and until recently everything I say in the below, original review is still true, except recently the management, either of this location specifically or higher up, made a decision that has resulted in one of the more important (to me at least) services available to me as a part of that trainer contact, and was sold explicitly as a part of that contract when I first signed up, would no longer be made available. So I'm now paying the same amount per month for that contract, and only getting half of the access I was originally paying for. Attempting to appeal to the manager was met with a "there's nothing I can do" type of reaction. So dropping the rating down to 1 star, and unless I can get some resolution from management I will be terminating my contracts

Started working with a trainer at this location some time ago and the experience has always been great. Ana is always positive and focused during sessions. Adam knows how far to push me to help me keep making steady progress. The rest of the staff are friendly and inviting.

Source: Google

★ 5

Very clean, love the classes they provide.

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★ 5

Nice facility with many offerings

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★ 5

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★ 1

Steam room is always turned off by 11 when the gym doesn’t close till 12.

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★ 5

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★ 5

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★ 5

Grandioso

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★ 5

It's a good gym but the music is played rather loudly. Most people use their own headphones and have to play loud music to overcome it

Edit: Thank you VASA staff for turning down the volume. Shows that you care about your customers. Great service.

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★ 5

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★ 5

I like this Vasa Fitness because people who work great job and frienly.

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★ 5

Love this gym! The staff is great and Eddie especially is always friendly and helpful.

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★ 1

This place was the most discussing gym I’ve ever been to. No soap in the bathrooms, showers, or showers to rinse in after the sauna before getting into the hot tub. Weights a mess, machines in shawty condition. I’d pick another place. I went for 3 days and they charged me over $50 for the unpleasant experience.

Source: Google

★ 5

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★ 5

Needed change and needed results. The staff here is attentive and friendly and the Studio Red staff is awesome!! All around top notch staff equipment and amenities. Grateful to be here

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★ 5

Ótimo espaço, muito ampla e me identifico muito com a Vasa….amei !!!!

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★ 5

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★ 5

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★ 5

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★ 2

I complained about the music being inappropriate so it changed but to just as bad. Horrible rhythm. I guess I need to go to better public fitness centers.

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★ 5

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★ 5

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★ 5

I like that it's never too crowded to find a machine. Staff is super friendly.

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★ 5

I love this place ,I can get my workout on in a good environment and staff and people are awesome...

Source: Google

★ 5

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★ 5

Source: Google