★ 5

They maintain there equipment.

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★ 2

SHADY BILLING AND MANAGEMENT!! It’s been over a month since I first called about being charged for a duplicate Crunch Fitness Burlington account that I Came into the gym to cancel once I realized I had two accounts. Then when I moved away from Burlington, of May of last year, I asked to cancel the one account I had. however, apparently they never canceled my account and I have been being charged since then. I’ve only ever heard from the front desk employee — never once from the general manager Christina (or any manager) despite emailing and calling multiple times.

When I tried to cancel the account myself once I realized i was still being charged for this, I was told they couldn’t do it on their end and that I had to do it through my own account. The problem is, when I tried to log in, it said my account didn’t exist under the email they said it was under. The only way to stop the charges was to cancel my debit card, which was extremely inconvenient.

Then, i called again Nov 11 and was told that as of November 8 they canceled the account on their end — which means they did have the power to do it all along but failed to communicate that. I still haven’t received any contact from the GM Christina or other management or a refund for the hundreds of dollars I’ve been wrongly charged.

This entire issue started because of an employee’s mistake, and it’s been handled with zero accountability or communication from management. I definitely should have been paying more attention to my bank statements so I could’ve caught this way earlier, which I will have to do in the future but very disappointing experience. the gym and equipment itself is fine, but it’s a little cramped and I think the employees can do a better job at keeping it clean.

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★ 4

Love the gym but beware; if you go during the HIIT class it is nonstop high piercing beeps for 45 minutes straight. Would love it if you could turn that waaay down. I was in the far back in the stretch zone and it was still uncomfortably loud. Staff said “it’ll be over in 30 minutes” when I asked if it could be turned down.

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★ 5

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★ 1

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★ 5

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★ 2

Gym is good but shady business practices. Back in February I walked in person to cancel my membership and give my 30 day notice that I was relocating. The manager confirmed onsite that I was all set. I wasn’t checking my banking statements close enough and recently saw that she never processed it and all evidence of me putting the request in doesn’t exist. Corporate number doesn’t work so you can’t really talk to anyone for help. Manager was rude and not willing to help. Just said it is what it is and without any evidence we can’t help you. Never experienced any customer service like this and it’s insane they get away with business practices like this. Their staff member told me this happens often (so do several forums online) and when I told the manager this, she wanted me to tell her his name so she could “deal with him”. There are plenty of other good gyms in the area with better service and business practices. Fully turned off from crunch moving forward.

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★ 5

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★ 5

Inexpensive, clean, friendly staff, and a large selection of free weights and machines. I've been going here about a year and I love it

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★ 1

I am so beyond frustrated with this establishment. I had an account, and I’ve been trying to cancel since April. Every time I called, I was told they had processed the cancellation. But next month, charged again. I also was continually told, after the first month, that management would contact me regarding a refund for the extra months. Only today was I told you actually have to email the manager directly. I sent an email, but based on the service so far, I’m not hopeful for a response. I would be more than willing to change this review once I get my money back and talk about my experience using the gym. But as it stands, do NOT get a membership with this gym because they will never let you cancel and will lie to you repeatedly when you try.

edit- the manager did respond but clearly it was a canned response, since it didn’t address anything I said in the email. There are other gyms, this one is not good enough to be doing all this bs

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★ 1

Bathrooms are disgusting, showers haven't been cleaned in over 2 months. Hair and a booger on the wall one day, 2 months later they are still there. Staff is not knowledgeable on policies and procedures. 1 movable adjustable bench ONLY. They allow girls to enter the mens locker rooms because they think they are boys and completely disrespect the hard working married men who are there to get healthy. SO HEADS UP to women who have their husband going to this gym.
BEWARE!!! They will LIE to sell you a membership, they will scam you more money when you cancel your membership. Absolutely disgraceful. Other places have less free weights but at least you KNOW what your getting into.

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★ 1

Had no issues the first two month, paid first month in person, second month payment was fine mind you I was using my CHASE credit card. Suddenly I'm hit with a notification into September of a alert that there was an issue with my payments. I followed up in person and talked to the manager who told me that "Everything looks fine and in order." I asked her if I needed to follow up again or just ignore any future messages. She said it should be fine, so I followed her advise and next thing I know I follow up 2 weeks later because I was getting worried and found it odd that I was getting these emails and messages. So followed up again and was told and allegedly accused that I had put out a "Fraud claim" against them and that there was no indication that my Chase bank was willing or able to pay the fee. Despite me calling my bank and despite me meeting in person to show PHYSICAL PROOF that there was no indicator of a "pending payment" or issues with my bank. They claim that their system was saying something else and that it was essentially my fault and that they had no fault on their part. So I had to pay an additional 138$ fee's that doesn't tie to the membership, PT or maintenance fee. Because I listened to the manager telling me that it should be fine. I visit the gym 5 days a week and never been halted at the front desk of "hey we have a bit of an issue with your payment." It wasn't until I had to confront about that they were down to talk. This is absurd not to mention that had I known this was an issue I would have canceled my 3rd month PT which by the way requires you to give a "30 day heads up" which is absurd if I don't want to continue with this gym but I have to pay 360$ because I didn't give a heads up.

The only thing thats making me still go until I have to force myself to finish up my next PT and wait for my cancellation is Noah who is by far the best Trainer/person. I do not want to continue with the Gym and I want my 138$ back. Also I am apparently not the only person out there who's had an issue with this gym on alleged payment problems. My coworker who I bumped into also had a similar problem with payment issues and is also fed up on the night I went to confront this.

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★ 5

Great place to hit your goals!

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★ 5

I LOVE Crunch Fitness! The staff is so friendly and awesome; I always feel so welcome. The classes are super great and the instructors are very engaging. Crunch is so fierce.

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★ 5

Staff was very professional, kind, and helpful when it came to sitting up my membership. The gym was very clean, the equipment was in excellent shape, and everything was easy to find and access.

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★ 5

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★ 5

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★ 3

All the equipment you should need at a cheap price, but sometimes it is unbearably busy. Also, as with any big commercial gym, their billing is very sketchy. Look out for the large yearly fee charged a couple months after you sign up

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★ 5

I had to make this review because of how awesome my training sessions were. I ever liked working out before but after seeing how winded I got playing with my kids, I decided to sign up for a membership at Crunch. I went with the Base but also signed up for a Personal Training session so I wasn't in there floundering. I got matched with Noah and he had a great personality and spoke with a lot of knowledge on creating a plan for me. I don't think I ever sweated that hard since Middle School. Our first session was killer! It was hard but Noah encouraged me to keep going. He's an awesome coach and you can tell he wants the best for his trainees. He definitely is the reason why I kept coming back!

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★ 5

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★ 5

Great place to work out! The staff is friendly and knowledgeable! Plenty of machines and equipment as well as a great atmosphere!

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★ 5

Love this place, great environment- shoutout to Asko & Christina!

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★ 5

Good place

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★ 5

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★ 5

Good place to work out

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★ 5

I love crunch. It’s easy to sign up for classes. They don’t charge you if you can’t make it. But the classes themselves are set up so that you can do it at your level. It’s just a very welcoming place.

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★ 5

By far the best value for a gym membership in Chittenden county. The staff is awesome, and the equipment is great. Lots of good benches and platforms for barbell/dumbbell work, bumper plates, and a variety of well maintained machines. If their weekend hours were better, it would be my only gym membership.

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★ 5

I stepped into a gym for the first time last year at the urging of a friend who insisted I check out Crunch Fitness as her guest. I was worried I’d feel too intimidated but she introduced me to her personal trainer, Sarah, and my life is forever changed for it!

Sarah has been a consistent motivator and teacher who has given me a foundation to work upon for the foreseeable future. I’ve been going to Crunch 3-4 days a week for over 8 months now and not only have I gained strength but my mood, mental health and confidence have all gotten a boost.

Sarah takes the time to teach me the types of movements and the correct form to keep pushing me safely to continue to better myself. Her upbeat attitude and knowledge make for a fantastic workout.

I have really been enjoying my time at Crunch, seeing familiar faces (employees and other gym go-ers) time and time again, that inspire me to continue my fitness journey. Whether you’re new to the gym or you’ve gone to others, I highly recommend Crunch Fitness (and Sarah!)

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★ 3

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★ 1

really enjoyed my time at Crunch but unfortunately feeling very baited and lied to about my membership. I joined about 3 months ago, looking for a gym to bridge my time between UVM and my new place which has an onsite gym. When I signed up, I made it very clear to the team member that I only needed the membership for 3 months tops and that I didn’t need any extra frills or perks. They recommended that I go with the 9.99/month plan which also comes with a $70 annual charge (a bit steep but didn’t mind, it’s a sweet gym). The team member basically encouraged me to just skip the fine print and sign the contract. When I tried to cancel my membership this week I was told that the 9.99/month plan locks you in for the whole year, so I have no choice but to pay $190 (9.99x12 + 70) for a gym I used for less than 3 months. Feeling very frustrated and lied to as I made it extremely clear that I would not use the membership for a whole year. I would never have signed up had I known I would be locked in. It’s really a great gym, nice equipment, lots of space, always clean, and staff is always friendly, but I was taken advantage of so someone could get a commission and they don’t seem to care at all. I have reached out and been told that there’s nothing they can do, so be careful when signing up.

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★ 5

Clean, new, better than other gyms in my opinion. Great staff, good trainers, classes, massage, tanning. Qr codes on machines to help with proper training with directions via the app. Solid equipment and free weights. Ample cardio and row of TVs. No gimmicks, starts at $10 per month. If you want to use a locker, bring your own lock. Ample parking as well.

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★ 5

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★ 5

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★ 5

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★ 5

The Trainer Noah has been super friendly, knowledgeable and is very fun to work with. If you are thinking about going to the gym I would definitely select him as your coach, and he makes the place alot better.

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★ 5

I’ve been working with one of the personal trainers at Crunch - Noah - and it has been a great experience. He is very knowledgeable about all things working out and has been a great help in working with me to achieve my fitness goals. He has been going above and beyond in answering my questions and even helping me with nutritional advice and my diet. I would 100% recommend working with him if you are trying to improve in the gym.

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★ 5

My personal trainer Noah helped me get a lot stronger and fitter. I wanted to get better at compound lifts, but my muscle imbalances stopped me from reaching my potential. Noah helped me with my form and got me doing exercises to cure my muscle imbalances that helped with my compound lifts. I am much stronger today thanks to him. If you're considering personal training for strength, bodybuilding, or general fitness I cannot recommend him enough!

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★ 5

Crunch Fitness is my first gym membership, and it’s been a complete turning point for me!

Noah is amazing and I can't recommend him enough as a personal trainer! From the very first session, he made me feel at ease while still pushing me to challenge myself. He has this amazing ability to make each workout enjoyable, with a perfect mix of hard work and fun. His encouragement and expert coaching help me push past my limits every time.

Noah’s knowledge and ability to personalize every session to fit my needs have made all the difference. I always leave our sessions feeling accomplished and excited for the next one! If you're looking for a trainer who genuinely cares about your progress and makes every workout something to look forward to, Noah is your guy! 10/10 recommend

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★ 5

I’ve had a really great experience at Crunch. I started going with the goal of getting more comfortable in the gym, so I signed up for personal training with Noah — and I’m really glad I did. He made the whole experience way less intimidating with his friendly personality and just overall good energy.

We built a solid workout routine that could grow with me, and he walked me through everything until I felt confident doing it on my own.

If you’re new to working out, or even if you’ve been at it a while and just want some guidance and positive support, I highly recommend training with Noah.

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★ 4

Excelente Ginásio com atendimento de qualidade!.. Gostei muito

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★ 5

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★ 5

Convenient location; my trainer Molly is The Best!!!!

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★ 5

Noah Lauredant is an amazing trainer and person overall! I remember when I was training legs with him and the next day, I couldn’t even feel my TOES! It was so fun and I can’t wait to do it all over again once I’ve healed!

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★ 5

I can't speak more highly of the trainer I've been working with, Noah Lauredant. He meets me where I'm at and adjusts my programming for what I'd like to focus on or where I'm struggling. He's personable and easy to work with - gives me good suggestions to fix my form and keeps me motivated during a workout. Thanks, Noah!!

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★ 5

Molly is a terrific trainer. Good variety she is always prepared. I look forward to our sessions.

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★ 5

Christina, the new manager is awesome. She helped me with a billing issue which I received back pmt within 10 days. She is so personable, she is a game changer compared to the other managers. When you walk in the gym, she greets you with a professional greeting, smile and really cares. I like going to Crunch in the Burlington VT office so much better since she has become the manager. customer service is so much better since she has been there.. After a couple of injuries over the past 2 years, I have gained a lot weight and lost a lot of gym time and my self confidence. She has given me hope and motivated me so much . I appreciate you Christina! Sincerely, a grateful Crunch Member! Darla C

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★ 5

Clean spacious gym, not busy weekday mornings. Equipment up to date and always in working condition. My trainer Molly is excellent. Much better than local Planet Fitness.

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★ 5

Lots of great cardio equipment! And early morning fitness classes!

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★ 5

People are amazing and it's a good energy going in!

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★ 5

I signed up for personal training with Molly several months ago. She helped get me into the physical and mental shape it took for me to climb Kilimanjaro. Meeting with her on a regular basis keeps me motivated and interested. She always has me trying things id never do on my own. Thank you!

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★ 5

Great gym for the price. Great personal training and equipment. Convenient location.

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★ 5

I joined Crunch in Burlington VT in early 2024. I love the gym. There is a wide choice of Cardio machine and exercise machines. The open space is very inviting. I have been doing personal training since I joined. it keeps me motivated and always getting introduced to new exercises which keeps my program from getting stale. My trainer Molly is the best! EASY convenient parking is also a huge plus.

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★ 5

Great spot to workout. Good equipment and friendly environment. Would recommend.

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★ 5

Found a great personal trainer at Crunch, Molly MacLure

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★ 5

Nice atmosphere, variety of equipments

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★ 4

I don't know much about that yet I've not been in lot of people like it

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★ 5

Gym has plenty of equipment allowing for convenient access and availability for usage. It's very spacious and ambiance is mostly of youthful causal fitness people. Staff friendliness is ok. The manager, Christina, makes up for everyone (I'm still waiting for our race rematch).

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★ 5

Best gym in town, excellent customer service, great place if you are there to really work out and push your limits. Mary Ellen L and Christina are by far The BEST 👌.

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★ 3

Great gym, good equipment. Disgusting and poorly maintained locker rooms. Mold, mildew, discarded bandaids, body hair in the drains. I’ve asked several times to have these showers cleaned and been ignored by multiple staff for over a week.

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★ 5

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★ 5

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★ 4

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★ 5

The owners / manager / employees are soooo lovely and make me feel welcome and comfortable. The gym is large, busy, and has lots of equipment and space. I highly recommend and the price is right!

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★ 5

Been training with Andrew for a while now and love it! This place is amazing at making new people feel comfortable and always willing to help.

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★ 5

I definitely give this gym five stars the staff was very helpful and informative and the manager was very encouraging many gym i went before i didn’t experience good vibe and motivation . I want to thank Christina so much for the amazing experience and information.

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★ 5

As soon as I arrived I was welcomed with a huge smile and a huge warm welcome. I have been hesitant to come to the gym for my own insecurities. Christina the GM was amazing and made me feel very welcomed. She was full of information and helped navigate throughout the gym, made sure my friend n I felt comfortable and made sure we knew we could come to her for anything. I have tried a few other gyms but by far Crunch has been the most welcoming supportive one! Thank you Christina for your support and huge welcoming smile. Will be seeing you soon!

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★ 5

I do not typically write reviews, but sometimes a situation calls for just such a thing.

I received news today that my neighborhood had a burst water main and all water services to my home were unavailable. A boil order was also issued to our neighborhood; as of now, the boil order stands and my home still does not have water. So I stopped by Crunch after work to refill my water bottle (the gym is in close proximity to my residence). The Crunch manager, Christina, was ready to check me in for a workout when I revealed that I just needed some water due to the fact that I wouldn't have any once home. She promptly got up and retrieved some extra bottles of water for me and my family and told me to swing back by to shower at the gym if needed.

Anyway, the facilities at this location are great, but I'm mainly writing this to state that it's nice for someone to go the extra mile when they didn't really need to. It was touching and I applaud Christina and the staff at Crunch for being so kind and thoughtful.

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★ 5

Great people, all the equipment you could need, and just a great overall gym atmosphere :)

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★ 5

This is the best gym I've been too in the Burlington area. The daily basics are fantastic like theres always parking and nice equipment and locker rooms. And the specifics are fantastic too; I love the group classes (Rebecca's zumba is the highlight of my week) and there's always helpful staff. I was going to cancel my membership while my work schedule was hectic and I couldn't make it in but the manager was so kind and empathetic and helped me stay on and now I'm so happy they did because I'm back to going weekly and feeling body positive because of it. This gym makes me feel great about myself through and through. All the way to my core (pun intented #absolution)

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★ 5

Great classes and trainers. 10 out of 10!

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★ 5

Love this gym - clean, friendly staff, tons of equipment and classes that can be geared to all fitness levels, and all for a totally reasonable price. I've had a great experience there!

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★ 5

Great gym, clean and friendly staff

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★ 5

Crunch gym is the best and the employees and managers are so kind, supportive, and helpful. My personal trainer Sarah has helped my improve towards my goals and I can’t be happier.

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★ 5

Crunch Burlington is the best fitness club in the area. It has a wide array of equipment, classes and personal training. I recommend the PT to get you into a good routine. Sarah G is the best trainer around!!!!

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★ 1

I have no issues with the facilities, but Crunch Fitness’ billing practice is shady and predatory. They use their low monthly fees to lure in college students and people with little disposable income. When I sign up for a service with an annual fee, I expect to be notified before the membership renews and I’m charged $75. I immediately contacted customer service to request a refund and cancellation, as I am moving away. They refused to return my money. They threw the words “it’s in the contract you signed” back at me, which, frankly, is the language of a scammer with no care for customer satisfaction or business ethics. I spoke with my local gym manager who had no power to help me and couldn’t connect me with someone who could, claiming the regional manager only used his personal cell phone to communicate. I feel taken advantage of, and I suggest to anyone considering Crunch to pass and find a gym that cares about its members.

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★ 5

The spin classes are great and the staff is friendly. The new GM has made great progress in turning things around!

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★ 5

I’m loving this local crunch fitness location. The tanning booths & hydromassage are a huge plus! The staff is super friendly & the equipment very new. If it had a seated calf raise I’d give it 6 ⭐️ 💪

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★ 5

Crunch Fitness has been an absolute game-changer for me! This is actually my first time ever signing up for a gym membership, and I'm so happy I chose Crunch. I've been going twice a week for about 4 months now and the staff is always incredibly friendly and helpful, always going above and beyond to make sure everyone feels welcome and supported. I especially want to shout out Christina, who helped sign me up in the beginning and has been so helpful with any questions I've had throughout my fitness journey!

When I originally signed up, I also decided to take the plunge and sign up for personal training at the same time, and I'm so glad I did! My trainer, Jay, is amazing. He's incredibly knowledgeable, motivating, and has helped me push my PR's with every session. He's tailored my workouts to my specific needs and goals, and I'm seeing progress already in the 4 months we've been working together!

The gym itself is always clean, well-equipped, and has a great atmosphere. There's always a variety of classes to choose from, and the equipment is always in good, working order.

If you're looking for a gym that's welcoming, supportive, and has everything you need to reach your fitness goals, I highly recommend Crunch Fitness!

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★ 5

I’ve had an amazing experience working with my trainer Mary-Ellen Longworth.
She’s nothing short of dedicated, knowledgeable and incredibly hard working. I highly recommend the gym and hiring Mary-Ellen !

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★ 5

I have been training with Mary Ellen for months now and she’s the best! She is flexible, reliable and her workouts are hard and always different and she’s fun to hang out with! It’s been a great way for me to start my day a few times a week! Crunch is easy, accessible, and I enjoy it there!

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★ 5

One of the best places if not the best place in Burlington to train. The staff is super knowledgeable and friendly. The personal trainers care about their clients and the group fit classes are the absolute best!

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★ 5

Great gym and the staff is awesome! Christina, the new manager, has really turned the place around, making it a super welcoming environment.

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★ 5

Very friendly welcoming environment no matter your fitness level. Great variety of fitness classes at a reasonable price and knowledgeable personal trainers. The vibe and professionalism has improved with the new manager Christina.

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★ 5

I love the vibe here, I actually look forward to my workouts.

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★ 5

Crunch is a great gym with a variety of equipment and a group of professional staff. They have really turned the place around since the new manager Christina stepped in!

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★ 5

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★ 1

Gym is fine but buyer beware. This place advertises a very low rate but contractually obligates you to an annual fee that is non refundable. They also aggressively try to get you to sign up for personal training for $200/month which is also non-refundable apparently. If you dispute anything there is absolutely no recourse to higher management, they are owned by a holding company with no service line.

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★ 1

Never stepped foot in this gym yet they charged me continually despite all efforts to reach them to stop charging me. Now the account is in collections and I still have never even been inside. The district manager has ignored all emails and attempts to fix this matter. Beware of how they do business.

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★ 5

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★ 5

I am. Writing this review because Crunch fitness in my personal opinion has been given a BAD rap.I am a member .
I move here from NY after losing my husband. I decided to join Crunch 2 weeks after my loss ,thinking it would help with my grief. The staff suggested to me , maybe wait a bit obviously thinking of me first. NOT their bottom line money.they were right I went once.One month ago I took a deep breath walked in it had been year and was Greeted by some AMAZING people who treated with kindness, respect ,so welcoming truly care..They all were wonderful to me and once again put me first . So please before anyone rights a review take a minute , take a deep breath If they are busy for a minute ,listen to their great music, thank you Christian for ur kindness professionalism, Killian ,Kyan and everyone else. I will be back to post anyone I have forgotten. One more thing your Clearly keep this gym extremely clean. we as members need to do our part wipe down equipment when finished.

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★ 5

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★ 5

Great price for the membership where I can bring a guest. Facilities are always clean, though sometimes the men’s restroom doesn’t have toilet paper. Enough equipment that you don’t have to wait for anything. Staff is 50/50 on friendliness, some are cool and some are standoffish. Overall would definitely recommend

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★ 5

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★ 5

Great selection of equipment, great vibe. Noah is an awesome trainer, super knowledgeable and I really appreciate him having a good answer to all of my questions. I’ve learned a ton from him and he’s always got a super encouraging and friendly presence. He goes the extra mile and has really helped me progress.

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★ 5

Awesome gym! Great staff and great equipment!! The hydro massage is a must try.

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★ 5

Crunch Burlington has been at the center of my fitness journey the past year. Christina, the current manager, has been working to elevate the gym going experience here.
She has the best team I’ve seen here and she is continually working to improve that team and the facilities. I’ve only had positive experiences with her team, including Mary-Ellen and Hayley.
Mary Ellen has been my PT for almost and year, coming up on 100 completed sessions. She’s driven to give me the best experience and workout each session. With her help I went from a “zero” fitness level to completing my first Spartan race. Mary ellen is the trainer to see when you need to start out or up your training game. 10 out of 10. Would recommend Crunch Burlington!

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★ 5

Love Crunch Burlington! Been a member since the day they opened (actually even before as I signed up in anticipation of their opening!). Tons of equipment, a great variety of classes, the team at the front desk, and my trainer Mary-Ellen who has taught me so much - pushes me when I need to be pushed, laughs with me, and keeps my sessions fresh. And did I mention the hydro-massage chairs? Oh yea, you need to finish your workout in one of these!

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★ 5

Staff is very helpful and friendly. Large gym with a great variety of machines and equipment. Memberships are affordable as well!

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★ 5

I have been a member at Crunch for a little over a year. It’s a great fit for me. I use the equipment, I really enjoy the HIIT classes and I have a wonderful personal trainer. Training with Mary-Ellen has lead me to a better mentally and physically me. The hours work for my schedule and the people that work there are helpful, kind and knowledgeable. I highly recommend giving Crunch Fitness a try!

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★ 5

Joining Crunch has been life changing. The staff is welcoming and friendly. There are spaces and equipment for all interest, from strength training with free weights and machines, to HITT spaces and equipment, to Yoga and Zumba, to Spin rooms. Members are diverse in fitness, ages, and gender; they are very respectful and friendly. I am especially grateful for Mary Ellen as a personal trainer and HITT/Tabatha class leader. Mary Ellen is very knowledgeable and inspiring. Her workouts are different every time, push me to be my best, and make me smile. She has also taught me how to train without injury! I have never felt as positive about working out. I encourage any one to try Crunch out.

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★ 5

Friendly, helpful staff. Lots of equipment and free weights so I’ve never had to wait.
My personal trainer, Mary Ellen, is amazing. She’s very knowledgeable about all aspects of fitness and has gazillions of different exercises to keep it interesting. Been a member of Crunch for almost a year, and thanks to Mary Ellen, I’ve gotten much stronger.

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★ 5

I’m 62 years old and have been going to gyms and working with personal trainers for over 30 years, but my experience at Crunch Fitness in South Burlington has been the best by far. My personal trainer, Mary Ellen Longworth, is incredibly professional, knowledgeable, and dedicated. She has helped me achieve results I didn’t think were possible, and I feel healthier and stronger than ever.

What sets Mary Ellen apart is the care she puts into designing workouts tailored to my needs. She keeps them interesting, challenging, and always fresh, which keeps me motivated and excited to train. Beyond the training, the overall environment at Crunch Fitness is fantastic—welcoming, clean, and full of positive energy.

If you’re looking for a gym that truly supports your fitness journey, I highly recommend Crunch Fitness and working with Mary Ellen. It’s been a game-changer for me!

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★ 5

I train at crunch regularly with Mary-Ellen! Not only have I seen a massive improvement in my physical appearance and health, but my mental wellbeing as well. Of course I recommend going to crunch fitness!

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★ 5

Crunch Burlington is an incredible gym that has something for everyone! The variety of weights and equipment is impressive, catering to all fitness levels—from beginners to seasoned lifters. They also offer a wide range of classes that keep workouts fresh and fun, whether you’re into high-intensity training, yoga, or something in between.

The personal trainers here are absolutely wonderful—knowledgeable, approachable, and genuinely invested in helping you reach your fitness goals. Their guidance and support make such a difference, whether you’re working one-on-one or just getting tips on form.

The gym itself is clean, well-maintained, and has a welcoming atmosphere. Crunch Burlington is truly a place where you feel motivated to work out and keep coming back! Highly recommend.

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★ 5

Tons of weights and equipment. Full of very kind people and staff. Great atmosphere.

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★ 5

Me gusta mucho. This gym es fantastico! Staff is very nice and they have very knowledgeable trainers helping a wide variety of members. Dila a tus amigas!

Source: Google

★ 5

I just wanna say thank you Andrew and Christina for understanding the situation. I’m going through at the moment and I’m continuing to do the best I can as a human being with my personal Issues and my finance I’m very pleased on a lot of stuff that you guys are doing for me. Specially, you Andrew I know I can’t rate you five stars but I’m gonna say five stars because you’re the best freaking trainer I ever had in my life. And Christina, you’re the best manager that they hired and I hope you continue to work there because I like you as a friend and you understand the issues I’m going through at the moment I would recommend it for people to go here because they would work with you with a lot of stuff.

Source: Google

★ 5

The best place to workout
Employees are so amazing

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★ 5

Friendly staff and very affordable memberships!

Source: Google

★ 1

Like other people are saying: the cancellation is an absolute nightmare. I “cancelled” my membership and find out I am still being charged MONTHS later. This business is very scammy is not upfront about payment.

Do yourself a favor and find a more ethical gym. The equipment is average and nothing about this place is special.

Source: Google

★ 1

Incase you think about doing the free kick off, from the mouth of a trainer there “it’s to find out how much money the person makes so we can squeeze the most out of them, there’s no set pricing.” I’d think twice before joining. Not to mention the annual fee that ends up making it the same price as any other gym.

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★ 1

I can't believe that I have to go through hoops to cancel membership.

The last time I was there, the place was dirty. I told the manager about it, but nothing changed.

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★ 1

Don't sign for a membership really hard to cancel and they still charge money in your card after you request the cancellation the customer service is really bad no help

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★ 1

Ended my contract with them 4 months ago. Still withdrawing after multiple calls and emails. My partner spoke with the manager twice and still getting charged.
Emailed myself and no responses.

STAY AWAY

Source: Google

★ 5

Love this place and the staff is amazing

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★ 4

Crunch is a pretty solid gym in terms of overall cleanliness and machine variety. Where they start to fall short though is the amount of machines they have. They only have one plate loaded chest press machine for each incline, decline and flat. One abductor/adductor machine, two chest supported row machines, you get the point. For a gym that has over 50 people in the weights area at peak time, it's common for almost everything to be taken.

What makes this worse is that they have the space to add more machines and they absolutely should. There is some big room behind all the cardio equipment that is consistently empty. I think it is for classes but personally, I don't see many people doing the classes.

Lastly, while the gym is clean, the process for customers to clean their equipment is lacking. They use paper towels dispensers that are ALWAYS clogged up. There are almost always a roll of paper towels on top of the dispenser to counter this, but then why even have the dispensers in the first place. I've seen some gyms use basic washcloths that customers carry around and there are spray bottles spread around the gym for them to use and wipe down the machines, then put the cloth in a basket to be washed when they are done with their session. That process seems much better than the current paper towels dispensers.

Overall, if this gym upped the amount of machines they have and fixed their paper towels situation, this would be a 5 star gym for sure.

Source: Google

★ 1

Called their corporate number to cancel who said you can only cancel in person at gym. Went to gym they said you can only cancel via a corporate email?! How can you not cancel at the gym itself????

Do not get a membership here. Ending a membership with them is a nightmare where they slowly leech more money from you by dragging out the process.

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★ 1

Impossible to cancel your membership.

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★ 1

Rating so people know how hard it is to cancel - this is how they make money - by making it incredibly hard to cancel - would not recommend

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★ 5

Reinstated my membership. A friend said therec was a new manager, and they were turning the place around. Sure enough it's a much better experience. Everything is cleaner, people are very friendly, there's just a better energy there.

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★ 1

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★ 1

Crunch was great when they first opened (obviously so clean) now it’s very dirty. Dead bugs everywhere in the crevices and corners of the equipment. It’s so packed all day long and people sit on the machines and rigs on their phones. One of the days I went and a Personal Trainer (had the shirt on) sat at the bench press bench doing absolutely nothing for 30 minutes. I just wanted to get a set in. It’s affordable but a total waste of time. Too many tweeny boppers in their crocs on TikTok. ALSO trying to cancel is the most difficult, irritating thing ever. It cost me $80 to cancel.

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★ 1

Packed, dirty, and they will charge you another month when you cancel.

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★ 1

I’ve been trying to cancel this membership since March. March. I’ve sent emails. Called the gym. Called the cancellation number. Reached out via the contact form online. Gone into the gym physically (literally the only time I’ve actually been to this gym!) Reached out to the regional manager (3 emails before he responded and promised a phone call but nothing yet!).

I can’t imagine this is legal. Let alone ethical.

Source: Google

★ 1

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★ 1

Do not sign up for this gym. It's impossible to cancel the membership and they charge you $78 dollars quarterly. It randomly appears on your card, and they make you have to come in to cancel it. Then when you try to cancel it they make you pay the current month and the following month. If you could call and cancel the membership that would be convenient, but because they can't compete with other gyms they have to scam you for money. You owe me $79 + $19.11+ $19.11 Crunch and I was unable to come in and cancel. They gym is pretty crowded anyway and all people are doing is videoing for content and it gets in the way of anyone just trying to get a workout in. Hopefully someone from the management team see's and attempts to rectify the situation, but knowing them I'll probably be charged another $19.11 for this post.

Source: Google

★ 1

As others have reported, I have had a miserable time trying to cancel my membership. Unless you want to be a member forever, it's not worth saving a few dollars per month because the hoops you have to jump through to attempt to cancel will make you feel like the crazy one.

I'm personally looking forward to when the "manager" of this gym reads this so instead of writing a reply to my review asking me to reach out to them, maybe they will return one of the many emails I have been sending begging them to help me out. I tried to give the "manager" a fair opportunity to assist me before leaving this 1-star review, but that experience validated every other poor review I've seen here.

If you do sign up, don't expect anything less than a MasterClass on how to deliver the all-time worst customer service experience from Crunch and their "manager" who responds to these inquiries publicly to give the illusion they are trying. Brutal.

Source: Google

★ 1

Absolutely horrible. Almost impossible to cancel. You can’t cancel in person the phone gets hung up when you call and it took months to get an email back. I wouldn’t wish this on my worst enemy. I ended up having to pay the yearly fee of 100 again because of this scam. Please don’t sign up whatever you do

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★ 1

If I could give 0 stars I would. They told me my membership was cancelled, yet continue charging me each month. They are completely unresponsive and require another fee to cancel again. I have absolutely nothing good to say about this gym and its management.

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★ 4

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★ 1

Similar thing happened to me as Jaime's previous review. I have been wrongfully charged four extra times since canceling my membership in May, with the most recent charge in August being $82! I have called the facility 5 times, never being able to reach the manager. I do not recommend this gym.

Source: Google

★ 2

The gym is good and staff is nice. BUT I needed to cancel due to work changes limiting my time and it's very very hard and they charged me for 2 more months. It was incredibly frustrating. I won't be rejoining after.

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★ 1

Go anywhere but here! It is insane to me that for two months my husband and I have been trying to cancel our memberships and we were given the wrong contact information so many times by the employees in the store. On top of that, we were told we cannot cancel in-person because they do not have a GM - So now we’ve paid over $40 a person for a membership we don’t want for the past two months and on top of that are getting charged the ANNUAL fee when we were well in our rights to cancel prior to now. Our membership is STILL not cancelled. This is the biggest scheme franchise I have ever seen. Month number 3 and paying for a service we have been trying to cancel. STAY AWAY!

Source: Google

★ 1

they overcharged my account for 2 months and when I reached out they said they would credit my account. Instead of crediting my account they over charged me again and never responded to any other messages. I directly emailed the manager at crunch burlington and was ignored again. Terrible business and customer service.

Source: Google

★ 1

If you join this gym, which you should seriously reconsider - get your agreement when you join. I've tried cancelling our membership for over a month. No help from the gym after multiple emails, visits to the gym and phone calls. The number they gave us was incorrect so we went back in to get a new number. After several attempts at explaining what's going on, the customer service reps basically couldn't do anything, they said it has to be the gym manager. Basically we called to cancel well within our 30 days timeline and because the gym wouldn't do it and the bad numbers given, we are now outside of the 30 day window and they are charging us two more months at a new rate(they said they emailed us about that which is not true) and they are charging us an annual fee - which is for the next 12 months that we won't even be a member. Make that make sense?!?! Customer service says talk to gym, gym says call the
corporate number. And, no agreement can be provided to us to read the terms. I will gladly pay if that's what the agreement says but there is no agreement to be produced and even when we initially signed up, there want one emailed or provided. I can't access it on line as it says not available and neither the gym nor the people on the line can give us a copy. Stay away unless you plan on being a member for life.

Source: Google

★ 3

Enjoy the set up of the gym and the staff are nice. However, body odor within the gym has been unbearable as of late and it seems like the paper towel dispensers are never restocked. Would encourage the gym to put up some sort of sign when guests walk in to address proper hygiene as it’s affecting the guest experience.

Source: Google

★ 2

There is no prevention of overcrowding at this gym and have found that the dumbbells/ free weights have been inconsistent in terms of the label of the weight. Also have encountered many instances of horrible body odor amongst the members and management does nothing to encourage the use of antiperspirant.

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★ 5

Just a great gym overall

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★ 5

Gym goes

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★ 2

The only good thing about this gym is the membership price. I wouldn’t recommend it though.
Customer service is seriously lacking. I was double charged one month and called on 3 separate occasions to request a refund for one of the charges. Each time I was told “Oh I do see that… we will look into it further and get back to you.” I was never gotten back to. Sent 3 emails to corporate which end up being forwarded to the Burlington gym for the manager. I got a response to one of the emails saying they would look into it. I followed up after weeks went by and surprise… no response.

The gym was so packed each time I went that I’d end up standing around forever waiting for machines I wanted to use. People like to have social hour on the machines and there are often times training sessions taking place. I’d usually end up having to leave without being able to do what I wanted.

I’d say if you’re looking for a super basic gym and have the ability to go in the middle of the day maybe when there are less people, it might be worth it. Just know that if you ever have billing issues or require any customer service, it’s going to be an issue.

Source: Google

★ 1

would give zero stars if possible.
these people do the hard sell and are awful. I am cancelling my membership on June 24 and somehow or other this is resulting in my having to pay more than $80 through August.
I'd advise people not to join and also not to work for such an unscrupulous company. If you do join and you want to cancel you must start the process well in advance as they will continue to charge fees.

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★ 1

advertises 10/mo, really more like 30/mo. Also impossible to cancel. The staff are trained to make it difficult to cancel your membership.

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★ 1

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★ 5

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★ 1

The gym continues to open 5-10 minutes late every morning. I worked at a gym for 5 years and I would get there 30 minutes early to wipe things down and make sure everything was set up properly. Really annoying that your employees can’t be bothered to show up on time.

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★ 1

Don’t bother, it’s ridiculously inconvenient seeing as there is only one location in the whole state.

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★ 1

I am extremely disappointed with my experience at this gym. I have been trying to cancel my membership for the past two months, calling multiple times and following the cancellation procedure as instructed. Despite this, not only was my membership not canceled, but I was also charged multiple late fees for a service I no longer wanted.

The customer service representatives I spoke with were unhelpful and dismissive, offering no solutions or assistance in rectifying the situation. It is unacceptable to continue charging a customer after they have clearly expressed their desire to cancel.

I urge anyone considering this gym to be cautious and aware of their billing practices, as they seem more focused on squeezing extra fees out of customers than providing quality service.

Source: Google

★ 5

I was there last week with a friend of mine and it was my first time at Crunch. Jane who works at crunch made my first experience very comfortable and easy for the check ins. I was waiting for my friend since they were running late.., and Jane offered me a hydro massage at that time. It was very nice of her! Made me feel welcomed and valued me even though it was my first time there. She is a wonderful employee!
I plan to join the gym membership soon as well.

Source: Google

★ 5

Love this gym! They have a good range of equipment and good hours. Definitely recommend training with Sarah Miller, she changed my outlook on fitness and I’ve never felt better!

Source: Google

★ 3

The gym is decent. Lots of treadmills and stair climbers. Tanning and hydro massage is nice. Not too expensive and good location. HIIT classes are very loud but it’s too small of a gym for them to be somewhere else. Paper towel situation is pretty annoying. Even when the sprays are available the paper towels are not very good at cleaning. Personal trainers don’t clean after using machines with their clients. The biggest complaint I have is the paper towels. Just switch to wipes! Or better paper towels and better dispensers. It’s a lot of waste for something that doesn’t even work.

One other issue is the boys who crowd machines and make it feel like you can’t use it. I don’t think more than two people should be at a machine but ideally just one.

Wish their hours were longer on weekends ):

Source: Google

★ 5

Great gym nice and clean!

Source: Google

★ 1

(A Diverse Fitness Hub with Room for Improvement: A Detailed Review of Crunch Gym, South Burlington)

As a former member of Crunch Gym located off Shelburne Road in South Burlington, Vermont, I feel compelled to share my experiences, both positive and negative, with the broader community. My recent decision to cancel my membership stems from an unfortunate misunderstanding with the management regarding my guest privileges. However, before delving into this issue, I want to highlight some of the gym's notable attributes.

Crunch Gym boasts an impressive facility, spacious and well-equipped to accommodate a diverse range of fitness activities. With ample parking spaces, it offers a convenient workout environment, especially compared to other gyms in the city. Furthermore, the affordability of its membership plans makes it an accessible option for individuals seeking to pursue their fitness goals without breaking the bank.

However, my overall experience was marred by an incident that underscored a gap in the gym's communication and understanding of its members' unique circumstances. As someone who upgraded to the most expensive membership tier specifically to bring guests, I found myself in an uncomfortable situation when approached by management under the assumption that I was operating as a personal trainer.

Allow me to provide context: I have a young individual living with me through a state program, grappling with both physical and mental health challenges. Recognizing the transformative power of exercise, I sought to support him by incorporating gym sessions into his routine. These one-on-one sessions were not driven by any commercial interest but rather a genuine desire to make a positive impact on his well-being.

Regrettably, the management's misconception regarding my intentions led to a confrontation that left me feeling misunderstood and undervalued as a member. While I appreciate the need for policies to prevent unauthorized commercial activities within the gym premises, it is crucial for establishments like Crunch to exercise discretion and sensitivity in handling situations that deviate from the norm.

In conclusion, Crunch Gym in South Burlington offers a commendable fitness facility with affordable membership options and convenient amenities. However, there is room for improvement in terms of communication and flexibility in accommodating members' unique circumstances. I hope that by sharing my experience, the management can reflect on ways to better support and engage with their diverse clientele, fostering a more inclusive and understanding environment for all.

Source: Google

★ 3

Could be a great gym, but the employees don't take ownership of the facility. The place is dirty and not very well cared for. I see this as a lack of management.

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★ 3

The only positive experience I’ve had at this location is between 5:30am and 8am. The late afternoon/ early evening (after work) this is a baby sitting center for high school students. The staff enable folks to gather around equipment and play video games and gossip in groups of 4+. It’s impossible to get a spot on weight machines or in the free weight zone. If you aren’t able to go in the morning, this membership probably isn’t for you. The low rate isn’t worth the afternoon experience. Also, the spin bikes are cheap and are absolutely going to hurt someone. You can literally buy a better bike on Amazon for under $500… seriously. 3 stars because of the 2-3 hour option in the morning… and that will probably decline as this new location ages and cleanliness with it.

Source: Google

★ 1

I show up when they open at 5am most weekdays. I write this sitting in the parking lot at 5:05am with at least 5 other cars and there’s no one here opening the gym. I workout 5-6am because I have work at 7am. Am getting really annoyed about this.

Source: Google

★ 5

Source: Google

★ 1

Disappointed with the lack of communication and misinformation that was my experience at Crunch. Under extenuating circumstances I needed to freeze my account which I was told I could do until I could renew my membership. I took the employees word for it and of course two months later I catch that my membership continued to be charged, weird for a “frozen” account.

I went into the Gym and they advised that memberships could not be frozen without ever communicating that to me via phone, email or in that in person conversation where I was told otherwise. I accepted that it was a mistake and requested to cancel my membership with hopes of renewing at a later time. I was provided an out of country number scratched on a piece of scrap paper and told to call it to cancel my membership, red flag.

It took me approximately two weeks to get a hold of someone. After approximately 20 minutes on the phone I had to accept that the only way I was able to cancel my membership was by accepting a late fee and membership charges of $84. I was advised by the individual on the phone that their information would be on the receipt, they provided just “Divya” when I asked them why a last name was not provided they said they don’t include it, red flag.

Ultimately if you plan to die with this gym membership, you should be good to go, no promise they’ll stop charging you post death. I am just disappointed with how things were handled and will not be returning as initially planned.

Source: Google

★ 1

They provided a very misleading advertisement saying that I would get my first month free. However, what I didn’t realize is that they would still charge me $35 dollars for the month after that as well as an annual fee of $75. When I tried to tell them I would like to cancel to prevent these charges from happening, they told me that the charges would still go through no matter when I cancelled. They also require you to go in-person to cancel your membership. I didn’t end up getting one month free at all, I had to pay $110 total from January 27th-February 28th. When I called them to ask for more information, each person had a different answer. They also shared that when you cancel a membership, you cannot book classes for the period of time that your membership remains active. You have to go in-person and hope that there is an open spot in the classes!

Source: Google

★ 3

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★ 1

I enrolled at crunch fitness for a black Friday special. However, I never made it to the gym. I was recently charged with an annual fee of $74.89 so I asked to remove that charge and cancel my membership. The general manager, Jonathan Carney said not only can they not refund the annual fee. I have to physically drive to the gym in order to cancel my membership when I have never even step foot through the door. Crunch is full of flashy advertisements and fine print. Careful they don’t take advantage of you like they did to me!

Source: Google

★ 5

Crunch has everything you need, cardio, free weights, machines and a HIIT zone

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★ 3

It's kinda like the Buffalo Wild Wings down the road. It's always packed, filthy, loud, full of bros and you'll probably feel bad about yourself in there. Going back to P-Fit

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★ 1

Extremely filthy

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★ 5

I Like The way You are Planning 100/100

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★ 1

Would give them 0 stars if I could. Terrible customer service.

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★ 3

Pros: the price is great, I work nearby so the location cannot be beat, it's not typically too crowded at the times I go, and there's a good amount of equipment available so I usually don't have to wait more than a few minutes if I want to use a specific piece. My main issue is the cleanliness. The locker room floors are almost always really dirty, lots of hair, fuzz and dirt floating around. I have only once seen someone cleaning up and have had to point out to staff specific areas that need attention. As a former member of other budget gyms in various cities, I have seen the decline of a newly opened club and eventually quit when it just became outright gross. Really hoping that this doesn't happen with Crunch. Right now the pros outweigh the con but time will tell....

Source: Google

★ 5

Equipment and staff are great! They will get to know your name and say hi :) And there’s parking!

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★ 1

This is a terrible company; terrible customer service. I cancelled my account by email and then had to spend an hour on the phone talking to someone in a foreign country to complete the cancellation of the account. Don't join this gym. They are fraudulent in that they do not allow you manage (or cancel) your account online. STAY AWAY JOIN A LOCAL GYM

Source: Google

★ 5

I joined when Crunch opened. After a month, I did the Crunch kickoff, and signed up for personal training for 3 months. My personal trainer helped me realize that I have muscle imbalance due to an accident 30 years ago. I'm working out on my own now, looking for full recovery by summer 2024. Crunch is a busy place, but I've always been able to get the workout I need since there are so many options- dedicated machines, cable machines, and free weights. The people at Crunch have always been friendly and helpful.

Source: Google

★ 4

Great prices for the equipment and classes they have! Love going to Jay’s classes! Only thing that would make this a 5 star is if they cleaned a little more. There are sections of the gym, particularly around the area where they do the hit classes, that are a little stinky and smell like copious amounts of sweat.

That being said, I enjoy working out here and get really good workouts with their classes. :)

Source: Google

★ 5

Great place, new gym in town. Can get busy around 6pm but they have plenty of machines to use so you're not always waiting.

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★ 1

Nightmare!!! Make sure you fully understand what you are signing up for with this gym and that you get copies of everything you sign. I was told I'd receive an email when I made a modification to my membership and did not. I called numerous times asking for clarifications and got different answers each time. They are not concerned with customer satisfaction at all and only care about hitting their sales goals. You are just a number!

Source: Google

★ 1

Its garbage and should be shut down. The only saving grace would be if they made it 24/7. Go elsewhere

Source: Google

★ 1

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★ 1

I've had an absolutely terrible experience with Crunch Fitness, and I cannot emphasize enough how dissatisfied I am with their service.

First and foremost, Crunch Fitness showed a complete lack of transparency when it came to their payment policies. My payments were constantly getting declined because I didn't have enough money in my checking account. Fair enough, that's on me. But when I went to the gym after each declined payment, they gladly accepted my payment without uttering a word about any late fees or additional charges.

After three months of this deceptive cycle. Out of nowhere, I was slapped with a $73 charge, supposedly for late fees. Crunch Fitness had never once mentioned that they were going to charge me late fees for my constant payment issues. It was as though they were deliberately setting a trap for unsuspecting customers.

The lack of communication and transparency on Crunch Fitness's part is downright appalling. If they were going to charge me extra fees for my payment difficulties, the least they could have done was inform me in a clear and timely manner. Instead, they waited for three months and then hit me with this unjust charge.

I reached out to their customer service, hoping for some sort of resolution, but their response was nothing short of dismissive and unhelpful.

Source: Google

★ 1

NEVER AGAIN!!! Do Not trust this gym I do not care about there contract since they don't care about my family energy in NY where I moved even tho they say they do and make pertend too. I was charged after Canceling on Sep 8th and I was charged again in October 9th! I came to the gym personally and spoke with John about my situation they guy I opened my account with who also lied about me not getting charged again anything to make money and get a sale hu! I hate gyms for this exact reason I will no be joining a gym again because of this experience.

Source: Google

★ 4

Hi crunch, could you please bring back the paper towels you previously used? For the last couple weeks, the new paper towels are too thin to adequately clean equipment after using, they crumple and tear when you put cleaning solution on them. This results in far fewer people cleaning equipment after using it. Thanks so much everything else here is nice.

Source: Google

★ 1

Changing my review to a 1 star. I cancelled my membership 2 months ago because they banned chalk and had pretty unhygienic facilities (dirt everywhere, unclean bathroom stalls, mildew on the walls next to the bathroom hand dryers.)

I just found out that you can't cancel in the app so they continued to charge me. Since I have an overdue balance I also can't cancel over the phone to prevent further charges. They also have an annual fee of $60 dollars regardless of how long you actual use their facilities. Their staff on the phone was helpful and that's honestly the only redeeming quality. Strongly recommend spending your money elsewhere.

Source: Google

★ 5

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★ 2

My main problem with it is how small it is for how low the price is, small gym+low price=overcrowding, sometimes you have to wait 45 minutes for one machine.

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★ 1

Misleading advertisement just like I've seen at other fitness centers. I was originally lead to believe I could get 1 month for $15. Then I was told I had to pay for at least 2 months. Then after going through the trouble of applying, at the very end in the fine print there is a mention of having to pay a $60 registration fee. I get the impression that the company discourages the employees from providing this information upfront.

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★ 5

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★ 5

Switched from planet fitness. Crunch is better in every way. Love it here.

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★ 3

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★ 5

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★ 5

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★ 5

Founding Member of this gym, it's a nice atmosphere to work out and the staff is great, and helping me get back in shape !

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★ 5

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★ 5

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★ 2

I was pretty shocked by their customer service. I’ve reached out to give feedback numerous times both to Burlington directly and the main website, explaining my customer service experience, but yet keep getting passed onto another staff member or another email….so nothing is actually being acknowledged.

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★ 5

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★ 1

Very badd, they called me hundred of times from private number, I left vermont and they still calling me every day!!!!

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★ 5

First time member at Crunch coming from PF. A major upgrade! I absolutely love it here machines and weights for everyone. The staff is amazing! I've found my new gym home!

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★ 5

Worked out this morning for my first day here and it was excellent! I was a member to another gym that was twice as much and didn’t include tanning.

My membership here includes it all! I live far away but work close by so I need to get ready for work here. The showers are gorgeous-frosted glass doors and HUGE!

One thing I would change is better lighting for the makeup mirror in the bathroom.

There are so many machines I haven’t even seen before. The customer service is great and super spacious. SO EXCITED!!!

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★ 4

Gym is great, especially late at night when there is no one there. Although it’s great I will say that the weights feel a little off to me, as a power lifter that has picked many different weights the ones at crunch feel very light.

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★ 5

Clean, spacious, cheap

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★ 5

This is going to be a spectacular gym to grace the Burlington area. Looks so good fresh and new and the staff is extremely friendly.

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★ 5

Beautiful new gym just opened June 2023. Twice the equipment, classes, tanning, training. A gym done right!

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★ 5

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★ 5

I go to Crunch in Bellmore, NY every time I visit my family and love it there. I'm excited to have a new location just down the road from me

Source: Google