Planet Fitness

South Burlington, 530 Community Dr, South Burlington, VT 05403 | ★ 3.5 (330 Review)

📞 +1 802-863-8910

Activity

Gym Fitness center Spa Tanning salon

About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Photos

 Planet Fitness
 Planet Fitness
 Planet Fitness
 Planet Fitness
 Planet Fitness

Leave a Review

Reviews

Travis Greene

★ 3

Relatively clean and typically not too crowded when I’m in town. Missing some key things though. No bands, no kettlebells, a little short on some of the plates. Some of the machines are not well maintained.

Source: Google

Hannah McConnell

★ 4

Showers are cold when multiple people are using them. Corporate needs to buy a bigger hot water tank. Besides that it’s alright here

Source: Google

Alex Youssefi

★ 5

I had the pleasure of speaking to a gentleman named Skyler who is very polite and efficient. This gentleman explained to me that he is the manager at this location. I commended this gentleman for a stellar internet service, a clean gym, and other amenities. I am a businessman who is involved in real estate investments, the stock market, and the pharmaceutical field. I would love to continue doing business in gorgeous Vermont as a client of Planet Fitness. I am very thankful for so many members of the staff at Planet Fitness at this location and others. Thank you very much for your high standards!

Source: Google

eric stanley

★ 4

Clean. Staff was friendly

Source: Google

Rafael Cabrera

★ 1

Trash gym. They dont maintain their equipment. Treadmills skip when at speed, ellipticals make annoying noises. Just no. And don't get me started on their weight machines.

Source: Google

Mr SkyGuy

★ 5

Source: Google

Kirsten Dellaca

★ 5

Source: Google

Andrew Violette

★ 4

Source: Google

eddie haynes

★ 1

This gym has sucked ever since I switched from Essex to here I feel like my fitness journey is over. Ab room needs more machines. Machines are constantly in use. Half the time I walk in then walk out. Feel like I'm being robbed of my money

Source: Google

BBVIE LLC

★ 5

Source: Google

Kevin Dufresne

★ 2

Source: Google

Bashow Bashow

★ 5

Source: Google

Paco Flores

★ 5

Source: Google

Vicki Matthews

★ 4

This is my go to place. I have to move and this is where I go. It seems i have been going here forever. I do wish that P/F would pay their help more.
Relics like me would like a little recognition for the years here. Maybe a bottle of water or Gatorade on the house?

Source: Google

Juan Males

★ 5

Exelente gracias

Source: Google

Jonathan Russo

★ 5

Affordable, accessible and always reliable

Source: Google

Muzaffar Nazriev

★ 5

Source: Google

Jean

★ 2

Why are some of the machines down/broken for months at a time? When will you ever replace the pads on some of the machines? Some are in terrible condition. While the main room of the gym is pretty clean the area for abs and stretching is not. It does not get much attention. Hopefully some of this will improve.

Source: Google

Faith Grace

★ 2

Very cramped center. Does not have private changing areas

Source: Google

Felicia Mirabel

★ 2

Men's locker room was dirty as hell. Clogged toilets, clumps of hair in the showers, someone left a used needle in the garbage just sitting on top, literal tracks of dirt on the locker room floor. Showers are tiny and have no shelves - remember to bring your own shower caddy. No changing room, tiny locker room with a crunchy floor.

NGL It was pretty disgusting in there today. Glad I only popped in for a shower. Don't know if it's always like this or what, but damn. I haven't seen a PF this bad in a while, since at least when I stopped in the N. Blackstone location out in Fresno.

Source: Google

David

★ 1

Worst PF I've been to. Small 12 x 12 locker room. Put 6 guys in there and you are bumping butts trying to get changed. Shower water never got hot and there is no soap dispenser provided, no shelf for your soap and shampoo, no shower caddy hanging from the shower head...I put my soap and shampoo bottle on the floor in the shower...GROSS, but what could I do? Mentioned to a staff member about getting a shower caddy and he said it would be something that had to be taken up with the regional manager. I said the regional manager has to get involved to buy a $15 shower caddy???? Ridiculous.

Source: Google

Melanie Bennett

★ 5

Quiet and clean, even when busy it's not chaotic. Affordable memberships too

Source: Google

Jorge Alberto Juarez Cordova

★ 5

Excelente ambiente

Source: Google

MICHEL VEDANA

★ 5

Manchester is the best PF of all I had visited

Source: Google

Corrine Gabaree

★ 5

Source: Google

Danny Paquette

★ 5

It's clean and there friendly good atmosphere for all

Source: Google

Tori Luksha

★ 4

Not a bad location. Small, but enough for me. Leg press machine is down for now. I'm so going back. Staff are nice. Croud is pretty normal.

Source: Google

Beth Jessiman

★ 3

It would help if there was someone to explain how the equipment works.

Source: Google

Micaela Ramos

★ 3

Source: Google

Emily Piejak

★ 5

Source: Google

Scarlett Parker

★ 1

I’m unbelievably frustrated by this gym. They charged our account twice after my fiancé called to cancel the membership. He didn’t like the atmosphere and wasn’t wanting to spend money on a place he wasn’t comfortable. They “manager JON (that’s how he spells it) said he wouldn’t refund us, they charged us over 50$ for an annual fee that wasn’t disclosed to us and we had no idea about. I told him we weren’t using the gym and he would not refund my card. He refused to. His example was once you buy a Netflix subscription it comes out weather you watch it or not. Well bud this ain’t Netflix. And you can cancel Netflix easy and I’m sure be refunded no issues. He kept saying “we did nothing wrong” like ya ya did bud you charged me a fee of a membership I’m never gonna use. I’m beyond upset and disappointed. Never will I ever talk good about This place again. I really hope the owner can make this right and refund us.

Source: Google

earthschool

★ 5

Source: Google

Tori Costella

★ 5

Clean

Source: Google

Lily

★ 5

Source: Google

Sujata Subba

★ 1

Source: Google

Alina Gurung

★ 1

Source: Google

Denis Burlakov

★ 5

👍

Source: Google

Jason M

★ 3

Source: Google

insatiableqt w8n4u

★ 2

Small, equipment is very close together. No music. One member of the staff was very unknowledgable of specific equipment (however they did ask a lead). coming from a very nice PF to this is a tough swallow.

Source: Google

Jasmine Collins

★ 4

Source: Google

Henry Hernandez

★ 4

Was a member in another state. This location is smaller but it's a place to work out and gets some cardio. It's not a night club. It's not fancy and it's no frills but it's enough to do what you came for and leave. From my prior perspective it wasn't to crowded for the start of the year when everyone for a short time wants to lose weight. It gets better as the year goes! Open 24 hours except on holidays.

Source: Google

Don Van Nostrand

★ 1

Been coming here for a week. No hot water. I worked out anyway and noticed that not all TVs were on every time I came here. All the Fox channels were on but CNN wasn't. I asked an employee who was reticent to answer but I cleaned that the owner doesn't agree with CNN so Fox News is front and center yet the employees aren't allowed to turn on CNN.
Pathetic. Think about this if you want to find a judgemental free gym.

Source: Google

Rafael Cabrera

★ 1

Terrible Planet Fitness. They have not had hot water going on three weeks now and this is the second time that it has happened in a matter of four months. Its 2024 we have figured out hot water heaters. Dirty facilities, unfriendly staff, if you can go the Planet Fitness in Essex go to that one instead.

Source: Google

Cameron Cashman

★ 3

Not a bad PF location, smaller so usually less busy than the next closest PF but it can get cramped if there are a lot of people. Generally pretty clean.

The biggest issue is that as of 10/7/24 there has been no hot water for about 2 weeks now, with promises that it will be fixed being pushed back further than further. I'm sure the issue is being dealt with as quickly as possible but it's also kind of unacceptable for it to be out for as long as it has. There are other businesses in the building who presumably have hot water.

Source: Google

Jessie Porter

★ 3

It's was refreshing and nice staff

Source: Google

Jimmy Garay

★ 5

I have no complaints, its a fitness center and they have sll I need. The best part I have a gym all over US,PR and VI

Source: Google

Soohyun Kim

★ 5

Source: Google

Caitlyn D

★ 5

This was probably one of the best Planet Fitness gyms i’ve ever been to traveling around the states for the hospitality, friendly people, clean gym, and professionalism. i liked how the crowd meter was accurate went i went in. If you’re looking for a more spacious gym it’s more humble I don’t imagine the need for it to be big since it’s not a big city but could be wrong i come a very population dense state and my gyms about the same size with a city amount of people. Im not sure if he was the manager but Curtis went above and beyond making it a great experience.

Source: Google

Rick Parent

★ 3

Came for a shower while visiting. Staff were great, showers were brutal.

Source: Google

Eric Meyer

★ 2

Because I travel a lot, I have gone to many PF facilities. This one is near the bottom of the list as far as meeting expectations. The men’s changing room is very small. When more than 4 people are changing, it gets very cramped. Not something that can be easily fixed. What can be fixed is the cleanliness of the facility. The treadmills all had remnants of sweat, on every piece of equipment. The men’s showers were completely dirty. One of the 2 urinals were out of order. No soap in any dispenser in the bathroom. Yet, there happened to be 4 employees behind the front counter. Also, the showers should have some sort of shelf, as I had to keep my showering items on the floor in the dirty shower. Overall, disappointed, and will find another PF when in the area.

Source: Google

Darrin Skinner

★ 1

The gym itself is not bad however they need to hire nicer people there was this girl at the desk last time I went there that was really rude and screwed up her face. Not sure what her problem was.

Source: Google

Sam Mcdonald

★ 5

Source: Google

Isaiah Hall

★ 1

The water temperature will leave you with burns. Not safe.

Source: Google

Ronald Thompson

★ 5

Source: Google

SolarDaKid Entertainment LLC

★ 1

I will never come back to this gym again! I can’t believe how one of the staff at planet fitness is so rude! waiting in the lobby trying to check in as I’m also trying to buy some tanning lotion! I tell you what waiting over 15mins is crazy to get any kind of help! so I walked around looking for staff only one staff on the clock! find out he’s sleeping on the massage chair! not just that he vaping in the gym as im about to leave! cleaning the bathroom and I’m allergic to nicotine come here to work out is just nuts to walk in the bathroom full of smoke!
This hasn’t happened once multiple times in the am was told by one of my friends that come to the gym with me his names is Eddie!
I honestly don’t understand how he still has a job here! 😡

This place needs better management!

Source: Google

Susan Ridinger

★ 5

Source: Google

Zach Kirby

★ 1

Told me to sign up online then used that as an excuse to refuse a refund. Sketchy company, very greedy. Will never use them again.

Source: Google

Marlon

★ 5

Source: Google

John O'Rourke (jpo)

★ 1

Nightmare trying to cancel to membership. Moved away and now I have to send a certified letter. Really? Customer service leaves a very bad taste. Makes me not recommend PF to anyone. Just know that before you join.

Source: Google

Colleen Goodhue

★ 1

Hate to write a bad review, but my in person complaints get the same response every time. The Hip Adduction machine has been broken for six months and I keep getting told that it'll be fixed "soon." Can you just fix it please?

Source: Google

D K

★ 5

Clean and well maintained

Source: Google

Matthew Scinto

★ 5

Source: Google

Lilly Santos

★ 5

I liked

Source: Google

Michelle Thibault

★ 5

Love this place great stuff

Source: Google

Karen Liberi

★ 3

Nice gym; just wish they had stepmills!

Source: Google

Rod

★ 4

Source: Google

Baris Taskiran

★ 2

Source: Google

nate bassett

★ 5

Source: Google

Kristen

★ 5

Source: Google

Donna Hoover

★ 5

Friendly staff and clean gym.

Source: Google

Tessa Bussiere

★ 5

Source: Google

Kyle Mcclellan

★ 3

Source: Google

Chris A (chris)

★ 5

The staff would go out of ther way to help you. Excellent!!! costumer service.

Source: Google

Ben Tarleton

★ 1

Source: Google

Tim Obrien

★ 5

Source: Google

Corry G

★ 1

I used this facility on 9/21/23. Traveling a lot I’ve become accustomed to planet fitness being a clien place I can work out and shower. I was beyond disappointed at how dirty this place is. The floors in the women’s locker room looked like they hadn’t been mopped in over a month with all the corners and edges full of grime. The shower curtain had mildew and mold all up and down the creases. Other locations have staff going around cleaning machines. This location had three guys hanging out at the desk chatting. The location has the potential to be a nice little gym, but unless they do some cleaning they’ll never get there.

Source: Google

Leslee Cothran

★ 5

Great equipment, lots to do, clean. I use PFs all over the country. Love them.

Source: Google

Haley Mansell

★ 5

For my first visit in this state, not too shabby. Closing training procedures for staff could maybe use a brush up though. I have only seen today, too. Very nice over all and felt like my home gym. Something for everyone. In a very convenient location for me too. Maybe relocate to Dorset St in the far future?

Source: Google

Caroline Mangione

★ 5

Source: Google

Chris Ward I

★ 1

There's an employee that lives outside the door and his white Volvo door is wide open hood up, and when hes not in the volvo, his dog and him is inside at the counter. Dogs is like tied up dog bowls around. Very surprising for a fit planet fitness.

Source: Google

Clayton Sinclair

★ 5

Can always get a nice workout there at the South Burlington one.
Never over crowded

Source: Google

Tyler Pomichter

★ 5

Source: Google

Niloofar Layegh Nikravesh

★ 4

Source: Google

Bill Shepherd Music Channel

★ 1

No hot water in showers

Source: Google

Serena Crockett

★ 5

This planet fit has a steady flow of people working out, it’s always clean and the staff is always friendly

Source: Google

Tor Johnson

★ 1

The tiniest planet fitness I've ever been to. Very cramped. Not enough machines.

Source: Google

Héctor Galán

★ 5

Source: Google

Cory Dawson

★ 5

Source: Google

Christopher Jarvis

★ 5

Source: Google

Salena Claire

★ 5

One of the best gyms to get a membership with. They're cheaper than the local gyms and offer a lot of perks with it too. They have a lot of cardio equipment and machines to work on muscles on top of their selection of weights. It can get busy, but everyone including the guests are super friendly. My only downside is no Stair Master machine but it's a personal preference.

Source: Google

empress

★ 1

For the most part working out there was fine. Until one of their employees called me racial slurs and a female dog for assuming I was talking to my friend about him. That was very inappropriate, discriminating, and childish. We exchanged some words because of the racial slurs that was thrown at me. A friend of mine that also worked there later told me that that particular worker send his apologies regarding what happened so I did not think about reporting the issue. The very next morning I checked my email and it said that he had canceled my membership. At that moment I called PF and they told me to give a call to the Essex PF to talk to the manager. I explained everything to him and he said he would get back to me in a couple of days which never happened. So I am very disappointed this is happening in 2023 and that no one considered taking this issue serious.

Source: Google

Tracy Monell

★ 3

Staff is always friendly and helpful… BUT The machines have been broken for way too long!!! Not fair to the member who use those machines on a regular basis!

Source: Google

D D

★ 4

Upgrading to four stars because of the following:

1) Two new water fountains and a bottle filling station. For years, they only had one semi working water fountain.
2) All new weight training equipment as of Dec 2022.
3) Finally staffed well.

They do still have an issue with fixing/maintaining equipment. Too many pieces are out of order for too long. And the men's locker room is still tiny.

Source: Google

Maygan “Mae” Garrison

★ 4

Source: Google

David Pecor

★ 5

I love going to the gym here. Very clean and laid back.

Source: Google

Daniel Mora

★ 1

I have to agree with a lot of these reviews.
1. Turn up the music (you can hardly hear it). Unlike other PF locations where they have it bumping.
2. Get a stair stepper or two in this location. There is room.
3. STOP replying talk to the manager because obviously it isn’t working!
I will say , I’ve been to this location several times and they have slightly approved on their cleaning skills.
The current atmosphere is kinda sad and drab. It has nothing to do with the location (building) but mainly the employees and how sad the look to be here.

Source: Google

John Fallon

★ 1

Can yall turn on the 6th TV what is wrong with you?

Source: Google

Loreen Benner

★ 4

Great place. My main concern was when I asked for a trainer all I got was a tour of the machines. May need to work on those personal trainer people.

Source: Google

Moo Cow

★ 1

Turn up the music and clean . It’s very depressing at this location
Old equipment and no stair master .
Didn’t even get a “hello” when I walked in

Source: Google

Jo Pal

★ 4

Source: Google

Jenny S

★ 1

Machines are too close together, the numbers on the weight plates are rubbing off, no one wipes down after themselves, front desk is condescending, there are no stair masters, and there is no water bottle fountains to fit nalgenes and none of the cardio machines can hold more than a plastic polar spring water bottle. Unimpressed to say the least.

Source: Google

Belkis

★ 4

Source: Google

Fred Call

★ 5

This is probably the most "compact" Planet Fitness facility I've visited.

Source: Google

Erin QJones

★ 1

I just visited the gym to talk to front desk staff but didn't look around.

Source: Google

Lynna Turner

★ 5

Source: Google

Nick B

★ 1

Rude unfriendly staff.

Source: Google

Jill Duperry

★ 5

I had been searching EVERYWHERE for a GOOD place to tan in the Burlington area...the places were waaayyyyyy too expensive and the beds were not hot enough. A co-worker of mine suggested Planet Fitness! Duh!! I totally forgot about them, used them back home for a bit. What a great deal!! You can tan every day AND workout for $25/month....can't beat the price and the beds are freaking awesome!! Very happy camper lol

Source: Google

Michael G

★ 1

Customer service 0
Location 10
Cleanliness 3

Source: Google

Susan Hunkins

★ 1

Fox News had been off for about a month. Whenever I ask about it I’m told there waiting for direct tv. For a while there were only infomercials. Is it so hard to get a channel on the bloody tv????

Source: Google

Kyla Muzzy

★ 3

Source: Google

Joshua Pierce

★ 1

Cancellation is utterly ridiculous and makes me feel like their trying to force another month out of me. There is zero reason I need to travel an hour and a half to cancel my subscription. Choose a better and more honest gym

Source: Google

Samara Densmore

★ 4

Source: Google

Alayna Hull

★ 5

Source: Google

Aiden DeBaise

★ 5

Source: Google

Devon Wright

★ 5

Love to work out here. I go about 3-4times a week. the manager and staff are great and the place is always clean and I feel very welcome. Lots of solid machines to use.

Source: Google

cindy kleh

★ 1

I got the pf black membership because I wanted to use the massage chairs and red light therapy room. When I joined they told me that I had unlimited of this equipment. A month later I was told I could only use any of the machines for a total of two 10 minute sessions. Bait and switch. When the pandemic hit in 2020 I tried to cancel because I couldn't use the gym anymore. It was like pulling teeth. Horrible management.

Source: Google

Meaghan Cullen

★ 1

I wish there was a 0 star option, because 1-star feels generous for my experience. I was a member for a period of time amidst the pandemic while there was mask mandate and distancing involved. They quickly dropped their masking and distancing precautions and it felt wildly unsafe to me (a healthcare provider) in an indoor, close environment. I wasn't impressed while I had membership. When I went to cancel (months ago now,) I was told I was all set, and was emailed my cancellation confirmation letter. Then within the week I was charged another monthly fee AS WELL AS the yearly fee. Upon speaking to another staff member, I was told I didn't have "proof" of the date I cancelled, though I showed the letter from the day I received it shortly after cancelling and was thus informed I had no option of a refund for those costs. I ensured at this point in time that my membership had in fact been cancelled. From this point I was charged for two additional months moving forward, and spoke to a new staff member both of these two times, both INSISTING they don't know why I'd be charged as my account said cancelled. They required me to send photos of the charges to my bank, assured I would be refunded and continued to state my account was canceled and they didn't know why i was charged -- completely disregarding the problem in itself. Today I went in again to ensure this fiasco was complete, and my account was truly cancelled, and I was informed I had three different accounts on file (though I am positive I only made one) and that while two were cancelled, one was still on file. I received yet ANOTHER cancellation document, and can only hope that I will no longer be billed. I was brushed off when inquiring about my > $60 refund for the fees billed beyond my initial cancellation, and told they'd get back to me. Considering the hell I went through to leave this gym, I have a feeling I won't be getting my stolen money back. **DON'T SIGN UP FOR THIS GYM, DON'T GIVE THEM BANKING INFORMATION, and if you do, god help you if you try to cancel. There are much easier and less time consuming ways to be scammed if that's your goal.
South Burlington Planet fitness -- I'm truly appalled...

Source: Google

Iane Mota

★ 1

I have never been in a such awful environment, the staffs are very rude, unpolite and unprofessional.
They first opened three different accounts and when we asked to have it fixed they closed the one that I had my name as the primary account holder.
I just gave up and I was using my husband account with me as a guest, my husband was not frequently going to the gym and I was using the membership regularly so they approached me in a very rude way and when I tried to explain “Kelsey, the general manager of South Burlington branch” kicked me out of the gym in a humiliating fashion.
Besides of that I have been approached about the way I dress during my workout not only me but some of my friends experienced the same, I don’t know if they have a problem with people from different nationalities but they way I was approached sounded pretty much xenofobia therefore I don’t recommend at all.

I just canceled my membership today I hope the people that are having the same experience as me should cancel as well because at the end of the day working out it’s all about relief stress and not to be more stressed.

Plus I have my boots stolen at the gym and nobody bothered to look for it.

Source: Google

Jennie Barnier

★ 4

Source: Google

Rachel Ciancola

★ 1

This has been the absolute worst experience I have ever had with a gym. Hands down the worst. The way they handled business during the pandemic was awful. They refused to let you cancel, unless it were in person. Even during lockdown. They are not transparent about payments and even when cancelling would refuse to issue a refund when the payment just was renewed that day. Magement rude and not helpful over the phone as well.

Source: Google

Hannah Perrotte

★ 2

Source: Google

Kenneth M Martin Jr

★ 5

Just became a Black Member

Source: Google

iain fletcher

★ 4

Price is good plenty of various equipment. Friendly helpful staff. Open 24/7

Source: Google

Nate Kelly

★ 4

Nice and quiet, small but not crowded. Only negative is my shower took a minimum of 10 minutes to get warm. But hey being a trucker you do what you gotta, It was nice when it got hot though as I was getting out lol.

Source: Google

Jordan

★ 5

Source: Google

Helen Cook

★ 4

Everyone that goes there and works there is very friendly. Good vibes in Essex.

Source: Google

Mohamud Family

★ 4

Source: Google

Jacob Barnes

★ 4

Decent, affordable, a little small on the weight lifting side. I wish they had barbells instead of just smith machines, and if you aren't short don't expect to be able to do any hanging exercises because there are no bars or hardly any good spots for pullups, hanging ab workouts etc. Had covid restrictions wayyy past most places, finally got rid of them.

Source: Google

Gabriel Harris

★ 1

Terrible showers. Hot cold adjuster barley working on all men's showers, Luke warm at best and curtains falling off. Felt very neglected. Will not return here.

Source: Google

C B

★ 1

Cold/lukewarm showers. I am a van lifer who literally only uses PF for showers, so that’s an automatic 1 star for me.

Source: Google

Sidney De Souza

★ 5

Nice

Source: Google

Monica Morgan

★ 1

Source: Google

Len

★ 5

Source: Google

Melissa

★ 5

I've been going to this location for about 3 years and it has met my needs. The staff are friendly and helpful. Being open late on the weekends is a big plus since I work non traditional hours. It has also been easy to freeze and cancel my membership when needed. I couldn't care less about having to work out with a mask on. I'm not sure why they haven't changed the rule but it doesn't bother me. For the price, it's worth it. If you are looking for a gym with lots of extra amenities, I would suggest going to a different more expensive gym.

Source: Google

William Robinson

★ 1

Wow....After reading all of the horrible reviews I WILL NOT transfer my membership to this PF. The only reason for all of these bad reviews must and can only be from horrible management and ownership. Planet Fitness can be a great place to work out too. Too bad.

Source: Google

wfs2 email

★ 1

Requiring all employees to get vaccinated?? Only then will they remove their mask mandate for everyone, despite the governor's elimination of all covid precautions. What is wrong with this management?? I'm cancelling them.

Source: Google

Andrea Wilson

★ 1

At this point, not having locker rooms open is out of pure laziness. Not because of covid. If everywhere else can manage to operate almost normally, you need to too.

Source: Google

Cris Bas*******

★ 1

Wow posted a review about no showers or lockers and need to wear mask and got a response from the owner to talk to the manager....hmm. and then my post was deleted, did I somehow lie or untruthful, place is tiny tanning rooms are in all different corners, very small space

Source: Google

Pete Daigle

★ 5

They have all the necessary equipment for a great workout. Plenty of room, always very clean, pleasant atmosphere. Staff is well versed in assisting the members!

Source: Google

Alexander Molica

★ 5

Had an issue with a billing oversight and couldn't be more happy with the expedite way it was handled. Thank you Peter and Kareith for your help.

Source: Google

edgar algiere

★ 5

Source: Google

Josh Bugbee

★ 1

Management here is terrible. You ask the staff here why protocols are such ways in regards to COVID, with responses “management hasn’t provided direction”. Random machines are taped off at different times, signs say following state regulations…. But the state doesn’t have any regulations… yoga studios are at full capacity with no mask requirements, along with the rest of the state, why is Planet Fitness different?

What makes planet fitness so unique or behind the curb? … the management and lack of direction / communication to the staff & patrons that are at the gym daily.

It’s simple. If people don’t feel comfortable without a mask, they will wear one - provide the option to the community who got the state to the current vaccine % we are at.

Judgment free zone right?

Source: Google

Alfred Brewer

★ 3

It's fine for what it is. I was careful to not grunt or groan to avoid setting off the lunk alarm.

Barbell squats and bench press can only be done with a Smith machine and they have only one assisted pull-up bar. They have no standard pull-up bars. I didnt put a weight on the assist platform and do standard pullups because I was afraid that might set off the lunk alarm.

Source: Google

gabriela moreno

★ 2

The only reason they get two stars is because there are machines to workout on. None of the people who attend this gym wipe down any of the equipment or machines after they are done. I found myself to be the only one. Also, whenever I need an employee they are never anywhere to be found. They are neither at the desk nor walking around the gym, which makes it hard to ask any question or for help. The Essex gym is higher in quality and employees.

Source: Google

Stephanie Brown

★ 4

Source: Google

Josh Cooper

★ 1

Source: Google

Crystel Myers

★ 3

Source: Google

Zach Rhoads

★ 4

Source: Google

Jenny Mac

★ 5

Source: Google

Roger smith

★ 5

Love this place, just wish you could shower 🚿 after a good pump session. Shower is closed and you can't bring any guest either

Source: Google

M “Tish” M

★ 1

They have the worst customer service ever. I cancelled my membership because how bad they treat the customers

Source: Google

Brittany Soules

★ 5

Source: Google

Jessica Pecor

★ 5

Clean, not crowded, everybody was wearing a mask.

Source: Google

DarkstarMusic

★ 2

Here’s the deal people, do not sign up for this gym if you are a modernized individual. Unfortunately PF has stuck by unnecessary and outdated policies when it comes to dress code, fitness rules, and just an overall unorganized workplace.

Their big “lunk alarm” sign has a quote that pretty much directly contradicts their motto of a “judgement” free zone. It stereotypes a gym-attending male to try and market a safe and comfortable environment. It’s quite frankly a joke and insulting. If anything it made me feel more uncomfortable as a male.

Why doesn’t this place just get over their policies on outfits? Women are specifically targeted it seems, let them wear what they want. Of course there’s such thing as “too much”, but let’s be real, everyone knows there’s a boundary to gym outfits, but PF’s is WAY to high. I’ve had countless friends tell me they’ve been talked to about their outfits, and guess what, they all left. Not to mention most of them were charged BS cancellation fee’s.

I attended the South Burlington facility twice. The first time I got dirty looks from older people for which I’m assuming was because of my outgoing gym presence (grunting, noise using the machines, you know, normal things), get over it people, THESE ARE THE NOISES OF A NORMAL GYM. The second time I was able to have an alright workout, but really struggled to use any of the equipment I wanted because half of everything was roped off due to covid guidelines. It’s just not a good set up right now.

I hate grilling businesses, and most of the problems aren’t specific to this location, it’s the fact that Planet Fitness as a company needs to modernize their facilities and restructure themselves. What I can say is that I have had good conversations with the employees, and most of them are just doing their best with what training they get...

Source: Google

Matthew Noonan

★ 1

Abhorrent customer service. We cancelled our membership in person (as required) over two years ago, but found that our card was being charged again this November. When calling to find out rationale behind the mix up the staff member answering was rude and unhelpful. Will never use planet fitness again and would advise any and all who are considering membership to think again.

Source: Google

Eric

★ 2

Both the staff at this individual location and the company / corporation as a whole entity need a serious modernization effort in their attitudes and policies. Planet Fitness should be much more concerned with appropriate mask use, and much less concerned with midriffs and bellybuttons.

Source: Google

Desiree Vo

★ 1

Worst customer service that I have ever dealt with. The staff doesn't know what they are talking about. The manager Mackenzie doesn't even care to listen when her staff told me the wrong information. The regional manager Kereith responded to my email a week later with a generic response that showed my email wasn't even read. Spend the extra money and go to a gym that actual cares about you as an individual.

Source: Google

Bruce

★ 5

Source: Google

Cody Webber

★ 5

So planet-like, and they don't skimp on the fitness either.

Source: Google

Jason Broughton

★ 4

Always great to workout in a different location. This location also does not have a weight scale if one were seeking this as an option. There new requirements for COVID19 and things may change based on infection rate across the state

Source: Google

Chet Schwartz

★ 5

Helpful staff. Very clean, lots of machines and useful equipment.

Source: Google

Edward Roccanti II

★ 3

To small, too many locked up equipment

Clean though

Source: Google

Derek Davis

★ 2

It was very crowded and seemed dirty.

Source: Google

Bernadette Williams

★ 5

Source: Google

Christopher Keast

★ 5

PF is nailing it with the COVID control; limited capacity, mandated masks, social distancing. Was able to have a great workout and feel safe as well.

Source: Google

Thomas Solomon

★ 1

They are charging for a membership but are not open. The State of Vermont is not an open State. I’ve got to pay for a membership I can’t use. How do I cancel? Not cool Planet Fitness!

Source: Google

Ethan

★ 1

I canceled my membership in March because I moved away. I have been charged 3 times since the gym reopened and have not heard back from anyone in management regarding a refund and I have to mail in another cancelation letter because they didn't do it correctly the first time.

Source: Google

Ryan Moore

★ 5

Source: Google

Udim Isang

★ 4

Source: Google

NabZ

★ 1

You suck. Judgement free ? Please file for chapter 11 already.

Source: Google

Buffy Huntington

★ 4

Source: Google

Chan Tran

★ 5

Solid gym for the price. Has enough exercise equipment, gets crowded at times.

Source: Google

Georgia Thurston

★ 5

Source: Google

Jon Perry

★ 5

It’s small and a bit tight on space, but there’s enough equipment and a small enough group of frequent gym-goers that I very rarely have to wait to use anything. Seems like a cardio-heavy group, weights are almost always open. It’s enough, and for me, that’s all I need in a gym, not a luxury service

Source: Google

Jere Conner

★ 4

Source: Google

Olmer Mazo

★ 5

Source: Google

Brent Magnant

★ 4

Source: Google

Tyler Antrim

★ 4

Source: Google

Dominic Ali-Koarti

★ 1

Source: Google

Jason Kanellis

★ 4

Get your work out done before the 5pm rush weekdays if you don't like crowds and I'd advise bringing a lock for your locker.

Source: Google

CSi Archaeology Dr David Ian Lightbody

★ 5

Always open, easy parking, lots of machines. Pretty clean.

Source: Google

Faith Rousseau

★ 5

It's really clean and pretty nonjudgmental. Been going for the past few weeks and I go in the afternoons, it can get quite busy and you quickly realize it isn't that large of a place. However, they fit tons of different machines and equipment in so you can work out whatever you want. I know they have tanning beds and massage chairs but I've never been in there.

Source: Google

Robert Cota

★ 1

Source: Google

Ram Jameson

★ 4

One of the smaller locations, but enough to get your workout in, and then get on your merry way ✌😎

Source: Google

kellyteal

★ 1

Walked into Planet Fitness in S. Burlington at about 11:45pm to use the treadmill but they were all turned up. Seeing as how there was one person using a treadmill I asked the Blonde Female with the septum piercing if I could use one but she told me no and that she had to mop. I asked her long it would take and, with attitude and a shrug, told me “I don’t know, like 20 minutes” This is the second time I’ve gotten attitude from this specific employee. Im getting over a a knee and hip injury so there’s only a few activities I can do at the gym so I’m already limited to the machines I can use. Not impressed.

Source: Google

Lindsey Calano

★ 2

Source: Google

Shawn Kotch

★ 5

Source: Google

Kenny and Kristy Dye

★ 1

OK this place is really strange.... There are much better places in the area to work out at.... The only reason for one star is that the no star option is not working.....

Source: Google

Siddardha Vajhula

★ 4

Source: Google

William Brown

★ 2

barely adequate

Source: Google

Mike Fisher

★ 5

Good, clean and affordable gym

Source: Google

robyn cleverley

★ 4

Source: Google

James Spearman

★ 5

Source: Google

Chris McMullen

★ 5

Source: Google

Clark Stever

★ 2

Weight equipment is outdated. Very small for the number of members

Source: Google

Grace Eastman

★ 5

Very good and positive place to exercise.

Source: Google

Olivia Corkins

★ 4

Source: Google

Italia

★ 3

Small gym. But has most of the equipment needed for a good workout.

Source: Google

Danara Cayea

★ 5

Source: Google

Joe DeHart

★ 5

Source: Google