★ 5

Been a member for 3 months. Great atmosphere. Friendly and welcoming. Best fitness center I have ever experienced.

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★ 1

This place is on the older side, could use a good cleaning and updating. Not cheap and not much amenities to go with the high prices.

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★ 5

Excellent facilities. Staff is extremely helpful. Great atmosphere. Highly recommend acac,

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★ 5

Our family is very happy with the Short Pump facility for fitness and Midlothian for the pools and especially the camps. Everything is done as a first class service experience with a focus on excellence.

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★ 4

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★ 4

ACAC Management - thank you for addressing the concern(s) over the unattended (under 18) children roaming the gym. It makes a big difference and asking for even kid's names at the front during the 'check in' process further ensures kids aren't just walking in without a guardian. Much appreciation for all you do for a broad spectrum of members!

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★ 5

The ACAC is a one stop fitness emporium with everything I have ever needed. The staff is always friendly, helpful, and goes out of their way to make my fitness experience the best. I have really enjoyed being a member for several decades, achieving a number of fitness goals along the way. The special events the club puts on are a blast and meeting others members and making lasting friendships adds to the value of my membership.

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★ 4

Will check it out

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★ 5

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★ 5

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★ 2

Not very accommodating for people that have to work for a living. Classes are mostly during the work day and later in the evenings. They offer almost nothing between 3p-5p on weekdays and have a VERY LIMITED amount of classes on the weekends. My interest is in the dance type classes (Zumba, dance fusion, etc.) but, I don't see me being able to join due to the lack of classes being offered during times when people AREN'T at work. This is something that I have relayed to them directly only to be completely ignored. I did some checking and now they offer EVEN LESS on the weekends. Just be aware of this when deciding if you want to join.

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★ 2

I was unable to find how to email or send a complaint to this facility so I'm just doing it here. I came as a guest on memorial Day around noon. We've been considering getting a membership here as a family and wanted to try it out. We first walked in and we were met by an older woman behind the counter named Jane. She was extremely disrespectful. We were a little confused about the check-in process and how the waivers worked. And instead of walking us through it or telling us what we need to do, she was incredibly rude. It seemed very busy there which we were absolutely prepared for, but our entire interaction with her was just very frustrating. It's disappointing because every other interaction we had with the staff was great. Everyone was so helpful and positive. But it was hard to shake off our initial introduction to the facility, by Jane.

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★ 5

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★ 5

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★ 5

The staff at ACAC is incredibly friendly and knowledgeable plus the club has everything a someone could use or need. Plus, the place is incredibly clean.

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★ 3

Great for toddlers and families with many young kids. Not so much for single or coupled adults. Perhaps their other location caters more to adults but it’s a half hour away. I had little kids walking in on me in the shower and staring at me in the locker room. I also had an older lady kick me out of the pool 20 minutes before her reservation started (she refused to split the lane) because she “wanted to get in early.” Then I left and had two little boys staring at me changing in the women’s locker room. They do provide towels which is nice. The equipment I wanted to use in the regular gym area was broken. Honestly just go to the Y if you don’t need the waterpark and little kid areas. Overall I felt very unwelcome and like I was always in someone’s way or that I needed to change my entire routine of just changing my clothes and showering to avoid someone else getting irritated. I definitely will not continue my membership as I need a facility near my work and home.

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★ 5

ACAC is a great club and has the best tennis program in the Greater Richmond area. The staff is extremely friendly yet professional

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★ 5

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★ 5

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★ 5

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★ 5

ACAC is the place to go in Midlothian. It's clean and the staff is friendly and helpful.
It has every kind of workout equipment imaginable as well as personal trainers to train you.
It has a walking-running indoor track and there are indoor & outdoor pools and many, many other amenities and classes.

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★ 5

This is a great facility. It's a gym, but it's more than that...not sure what you would call it. "Upscale Health Club"? Anyway, the main gym section is huge and there's a lot to choose from. My one knock to this section of the gym is that the free weight area could be a little more spaced out, but it's not bad. There are two indoor lap pools and an indoor kiddie pool as well as a hot tub, which are very well maintained. Locker rooms are incredible -- the staff do such a good job keeping them clean, and there are luxuries like towel service and sauna/steam. They also have family changing/shower areas if you bring young kids to the pool. The outdoor swim park/pool is great for summer. Tennis facility is awesome with 10 clay and 3 hard courts outdoors (hard becomes bubble court in winter), and indoor courts also which have to be rented by the hour. The "kids zone" is key if you have children -- you can get 2 hours of daycare where the kids have tons of fun while you work out or play tennis. All in all, this place is awesome. If it matters, the crowd is a bit older, mostly ranging from 30-something parents with young kids up through octogenarians, with some older children in their teens and twenties using the gym also. Everyone is very friendly and the staff are great. It is more expensive than a big box gym, but honestly I still feel like it's a good value for what you get and the overall quality.

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★ 1

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★ 5

It's great for families.

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★ 1

*WARNING* to all women especially moms that are currently or considering becoming ACAC members. The club is allowing males into the women’s locker room. Many members have voiced their concerns and fears regarding this policy and management has failed to act.

There are several neutral restrooms & showers in the facility for men that are uncomfortable using the male locker room. However, management has decided allowing men in the female locker room amongst elderly & child members is the right solution. Most current members are not aware of the ACAC policy & I’m concerned there will be an incident.

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★ 5

Great Gym Great Indoor Pool

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★ 5

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★ 5

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★ 4

Well maintained facilities with a large variety of machines, indoor and outdoor pools (including ones designed for small children), basketball, tennis, and a cafe. Since coming under ACAC management, the facility has been continually upgraded with little change in prices. There are a large number of classes and trainers for ever level, from young children to athletes to seniors. Free towels in the showers!

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★ 5

I’ve been a member of acac since February 2023. I am so glad we finally decided to put this in our budget! There is something for everyone in our family ranging from ages 6- 45. It’s not just a gym, it’s a club! We have all the amenities we need including weights, indoor/outdoor pools, indoor track, classes, weekly activities, and the swim team! The staff is super helpful and the kid zone is an added bonus for us. The kids love it! Great place to be!

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★ 5

Great staff.

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★ 5

ACAC on Robious is a lovely facility. The instructors are all excellent. Their classes are always multilevel, well
choreographed, and creative. I have never been bored. They have all been instrumental and inspirational in helping me to reach and maintain my fitness goals. Everyone that I’ve interacted with at this location is very friendly and the facility is always immaculate. I also love being a part of a group that is aware and involved in community outreach.

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★ 1

👎

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★ 4

Very clean and kid friendly but some staff were a bit self absorbed!

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★ 5

Best club around
It’s like a country club
Everyone knows everyone
Great service
Well managed

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★ 4

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★ 5

Best gym / swim club around

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★ 5

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★ 2

Always too crowded. They just keep selling memberships. Nice facility but always over crowded!

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★ 5

Wonderful staff and Facilities. The Kid Zone is a great place for your children to play while you work out, and their outdoor pools are great for relaxing and letting your children run wild!

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★ 3

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★ 5

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★ 2

We love acac, gym, group classes and all, BUT kids zone is a disaster! Every time I drop off my 7 year old son and go to pick him up , there’s no one upstairs to watch older kids, 3-4 people downstairs chatting and totally ignoring kids on second floor! We complained couple times but I guess kids zone isn’t their priority….

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★ 5

Friendly helpful staff, clean facility, wide variety of equipment

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★ 5

I think this place is great...welcoming, great classes, newer equipment, and super clean and well run. What more could you want in a club.

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★ 5

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★ 5

I really like the family swim area and we just signed up for the outdoor pool membership.
My only complaint is with an older guy that works the front desk. He is extremely rude and not competent at all.
We invited guests to swim ( guest pass ) and he was ready to charge me for three memberships.
Your front desk is the key to your business.
Otherwise is very family friendly.

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★ 5

The best thing I've done is join this gym. The most respectful group of people ever.

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★ 5

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★ 5

I was meeting with the nurse at ACAC about my progress in the P.R.E.P. program suggested by my doctor. Dan's great. Very helpful, friendly and patient.

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★ 5

ACAC is a beautiful, well managed , clean facility. I particularly enjoy the aquatic facility with its numerous pools and my grandchildren benefit from the Summer Camp every year. They have fun events all year long ie special events for holidays like Halloween, New Years First Day 5K,, etc. Its like a family environment away from home.

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★ 5

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★ 5

What a beautiful place. Recommended 100%

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★ 1

The employees here sexualized and kicked my 15 year old niece kicked out for wearing a sports bra top and loose flowy pants on the basketball court. She had maybe two inches of skin showing between her shirt and pants and the employees were degrading and horrible. Just a kid trying to have some fun. Disgusting.

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★ 4

Employees very nice but one gave me a screwy look. Life guards are great and life guarding. Lots of cracked glass though near the pool. Could be nicer.

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★ 4

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★ 5

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★ 5

The warm water pool is awesome, and the life guard and everyone working there that I came into contact was friendly!

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★ 3

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★ 5

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★ 5

5 stars for staff, facilities and overall ambience. State of the art workout equipment in an environment equally suited to young and old, handicapped and peak fitness. I am currently in the middle of a 3 day trial and SO impressed with everything. It has been a highlight of a challenging period as I recover from knee surgery. There are machines not available in my PT facility that acac offers. The classes are small and well taught. Front desk super friendly. I could go on and on. Thank you.

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★ 3

Four years after the last time I went here, and I feel I can safely reflect on my time here. The facilities are phenomenal, unlike any I've seen anywhere else. The summer camps that I attended for several years are a different story. The counselors that ACAC hires are some of the most underqualified people I've ever seen. These counselors are the ones that allowed a younger me to nearly drown in the deep pool, sit in "timeout" for an hour and a half for something I didn't do, and think it wasn't suspicious that there were children breaking rocks with cinderblocks, leading to me breaking two of my fingers.

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★ 4

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★ 5

A clean and we'll managed gym with lots of add-on services and group classes. The staff is wonderful and always ready to help.

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★ 5

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★ 5

Just started going to ACAC after moving to neighborhood. Great facilities. Super clean. Plenty of staff on hand to help get me started!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Best clay courts in Bon Air and overall tennis facility in Richmond. Great staff, amenities and coaches / lessons / clinics / leagues. A very tennis centric club; it is awesome.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Very nice establishment they have everything fitness there. We were taken on a tour and got shown the various activities at the place ranging from waterparks to indoor fitness. Only problem is the price to become a member, but honestly its worth it.

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★ 5

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★ 5

ACAC Midlothian is an outstanding facility. We have been members of the Acquatics Center for over 30 years and hope to continue for just as long.

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★ 5

Excellent facility. Great staff. Love the family environment. The support from the trainers and floor staff is great. They are very committed to helping you achieve fitness goals.

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★ 5

Manager, staff and my trainer do a great job. Place is very clean and well maintained. The location is very convenient and I've always been able to work out, train and enjoy the pool.

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★ 5

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★ 5

Great location, clean facility, friendly staff and good variety of equipment

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★ 5

I can't imagine going anywhere but ACAC Midlothian for my family's fitness and wellness needs. We feel lucky to have this gem right down the road from us!

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★ 4

nice place, did a good job through Covid.

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★ 5

They have something for everyone. A great variety of activities.

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★ 5

Love this place! Great staff, excellent pools, clean facilities and great equipment.

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★ 5

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★ 5

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★ 5

I can't say enough about how amazing ACAC Midlo is. The staff is always extremely friendly and helpful, the facilities are immaculately clean no matter the time of day or how busy they get, and the equipment is plentiful. ACAC Midlo is my #1 choice for health and fitness, and by my account, the absolute best valued gym membership money can buy. 10/10

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★ 5

Great swim and tennis facilities; professional, friendly, and helpful staff throughout fitness, aquatics, and tennis center.

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★ 5

The staff is excellent and very mindful of all their members. They go above and beyond making sure their customers are cared for and always taken care of, especially in medical conditions. They are always cheerful and helpful. The environment is always clean and sanitary.

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★ 5

A lot of opportunities for wellness

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★ 4

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★ 5

Great place to workout!

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★ 5

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★ 5

Great place for mental and physical health, you can meet interesting people while staying physically active!

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★ 4

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★ 5

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★ 5

Great staff in tennis facility. Lots of courts.

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★ 5

Best fitness and wellness center ever!

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★ 5

ACAC has so many classes to choose from. The strength and cardio equipment are good. The trainers are tuned into what your goals are. The Pools are wonderful. I love the mind and body classes. The Cafe has delicious healthy food. The whole place is clean. I love working out at ACAC.

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★ 5

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★ 5

My husband and i have been members for 40 years. Gym feels like home to us. They have done a great job with safety during the Covid pandemic. They go above and beyond to keep us safe

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

If you ever wish to experience a five star fitness center, I strongly suggest that you visit ACAC in Midlothian, VA. Not only are the facilities outstanding, but the building is spotlessly maintained. The staff is knowledgeable and friendly, and the dues are extremely reasonable. During the pandemic ACAC in Midlothian was my lifeline to maintaining sanity; I highly recommend that you visit this crown jewel of fitness centers in metropolitan Richmond.

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★ 5

Great and knowledgeable pros. Tennis front desk employees are always friendly, and great ambassadors for the brand. I always see the housekeeping staff working diligently on keeping everything clean and sanitized, which is appreciated. Overall, I am very pleased with what is offered. The people on staff are all wonderful assets that strengthen the member, and guest experience.

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★ 5

Love going to ACAC. Take at least 4 classes a week - the class selections are tremendous. Great instructors and employees and it is very clean.

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★ 5

Fantastic selection of group exercise classes, clean facilities, and friendly associates.

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★ 5

I love ACAC and have been coming for years. I miss coming to the Nia classes. Felicia is incredible. My concern is it is impossible to keep the six feet distancing when we move around on the floor. I understand that but without masks, the risk is too high. There are swimmers mask one of the life guards showed me. He said he could breath with it and gave him protection. I checked into them and he is exactly correct. It give the person wearing them more protection but not others. If we were something along the lines of an exercise mask along with the shields we would be much more protected and I would love to come back. Also we can not share the mats. It is impossible to maintain six feet. I have had guest just lie down beside me and I moved to another area. Upstairs is the same situation. The majority do not wear masks and it is impossible to maintain the six feet distance. I was also sitting in one of the downstairs offices. When people cough, it comes right through the holes and down on the people in the office.

ACAC has gone to great lengths and expense to make everyone safe. If you would give two hours just six days a week if that is the only answer, that would allow so many more guests to enjoy their membership. Winter is here and there are many high risk clients who would love to come in.

I consider ACAC the safest gym in the area. I know we can raise the scale even higher. Thank you.

ACAC has and continues to raise the standard. Thank you Nancy Faux, my trainer and everyone at ACAC. You have become a part of my family.

All my concerns have been addressed and again ACAC continues to set the bar higher.

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★ 5

This gym has given me new energy to work hard every morning. Members are there to workout and the staff are super kind and welcoming!

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★ 5

I have been a member of what is now ACAC since 1982 - it has always been the best club for the money - for all it has to offer - When ACAC bought they club - they invested so much into upgrades, repairs, and making the facility great for families - I love that they offer so much for community - in regards to camps, and child care - much needed! The kids are active and energized - with creative programs - The amount of equipment is amazing - the class offerings and quality of classes - can't be beat! I love ACAC - Love Nia - and mind body/ aquatic exercise- the warm water pool - slice of heaven on an achy day!

Teresa Kile

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★ 5

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★ 5

Fantastic fitness, tennis and pool facilities. Exceptionally friendly staff, great cleanilness, especially during these COVID times. Also, tremendous flexibility in offering options on line and in small groups and outside to keep us going!

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★ 5

Great instructors. Attempting to meet members needs during the Pandemic by adding additional classes. Very conscious of sanitizing areas.

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★ 5

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★ 5

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★ 5

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★ 5

ACAC has great staff, equipment and super clean facilities. I am a charter member and have utilized the Charlottesville clubs as well as Short Pump and Midlo. All are great. Definitely worth the money.

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★ 5

Been a member for many years. I really enjoy using the facility. It seems very clean and safe - especially with the virus out there.

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★ 5

Great variety of fun group exercise classes in a very clean gym with a big variety of machines. Staff is always cheerful & happy to help in any way.

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★ 5

I love how clean the facility is and the care they have had during Covid to make the center as safe as possible. The investment into air filtration, constant cleaning, and ensuring people are safe distance apart is very reassuring. I regularly see family friends who are doctors or folks wearing first responder gear- if they think it's safe that's good for me!

The staff is welcoming and always helpful. I have never had any problems here. Guests I've brought to the facility are always amazed at the attention to cleanliness, friendliness, and equipment options.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

ACAC Midlothian is an excellent facility. As a woman, there are many options for weights, aerobic machines, COVID safe group classes, and the pools are great. The entire gym is always very clean and I constantly see staff cleaning equipment and overall environment.

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★ 5

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★ 1

I have mixed feelings about this facility. The good points are the variety of fitness equipment, numerous pools, diverse classes, and the cafe which serves healthy food. Unfortunately there are several ongoing issues that hold it back from being an exceptional club, but they are problems that are easily correctable if they staff desires to make changes. The number one issue here is the reckless driving in the parking lot. The members continually drive at a high rate of speed through the parking lot. They also drive around the speed bumps, on both sides, regardless of which way they are traveling. My family and I have lost count at the number of times we've almost been hit in our car and while walking through the parking lot. The only action the facility has taken is to make mention of it in their emails, but after numerous years it is obvious the members are going to ignore the emails because there are no repercussions. An easy fix for this issue would be to run the speed bumps all the way to the curb, and possibly make them a little higher/wider. This would stop all speeding and reckless swerving around the parking lot. But despite notifying the staff of this problem, or any other problem, leads into the second issue which is no follow through by club management. This facility does have a new manger, so hopefully under the new leadership issues that are brought to the attention of the staff will be resolved in an efficient and effective manner. The other notable issue is that equipment in the free weight area is constantly being moved around and violating the 10 foot rule considerably, sometimes by even blocking a walking path and use of other equipment, and the free motion cable machines are placed directly in a major walkway and members block the entire path without regard. The two simple fixes here are to bolt the equipment to the floor, especially the upright bench; move the upright bench upstairs or remove it altogether; and move the free motion machines to a new location that won't cause interference in a walkway. I truly hope under new management these issues will be resolved.

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★ 5

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★ 4

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★ 5

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★ 5

Incredibly impressed with cleanliness of the club and friendliness of the staff, especially during the current pandemic. The club offers plenty of space to find less heavily trafficked areas to get a great work out in while maintaining distance from others.

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★ 5

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★ 5

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★ 5

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★ 5

I am currently signed up for a special promotion, which is giving me an opportunity to check out acac. My main interest right now is the pools which give me opportunities to exercise without damaging my joints. I love the warm water pool and use it 3 times a week to exercise. I recommend giving acac a try. I am sure that you can find an area or class that you like.

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★ 5

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★ 5

Great gym. Spacious, clean, friendly.

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★ 5

Love ACAC and have been a member for over 20 years. Lots of options for however you like to exercise, including many group fitness classes. Very clean and I feel safe given the current pandemic.

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★ 5

Great value for the money!! The group exercise classes are wonderful and the aquatic center is great. The exercise classes have good options and the on demand classes have really opened up the availability to take one at any time at your home. I like the ability to see when swimming lanes are available and the sign up process. Very friendly staff!

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★ 4

It's a great gym but I do wish there was more floor space for exercises and stretching.

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★ 5

ACAC is an amazing facility for pursuing my fitness goals. There are so many things that you can do. It really makes a difference in my life.

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★ 5

Attempt to meet the members' needs by offering a variety of classes taught by quality instructors.

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★ 4

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★ 4

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★ 5

Clean well equiped,courteous have been a member for over 30 year

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★ 5

great facility, all personnel are outstanding,have been a member for a long time and have a great repoire with many of the team members.Joyce the manager runs a first class operation.equipment top notch. Adheres to all covid regulations.if your looking too get into shape this is the fitness center to join,you'll love the facility.

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★ 5

The tennis facility and pros are great!

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★ 5

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★ 5

Best athletic facility that is clean and safe with consistetly reliable equipment, competent staff and timely informative communication with members

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Best place in Richmond for swimming. 4 indoor pools (2 lap, 1 wading & 1 kids), 1 hot tub (currently closed), 2 outdoor pools (recreation pool with 2 slides & a 6 lane lap pool with deep end and basketball hoop). No diving boards tho. Not quite deep enough for that.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

The ACAC is a great facility, but it is not cheap. Tennis and the outside pool are additional charges. This said, it is a wonderful gym with great staff. Finally, the kids club is great for any parents that want to drop their kids off and then use the facilities.

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★ 5

I never get enough of Zumba with Marcela, BEST CLASS IN ACAC RVA. She is very dedicated to her class

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★ 5

Best gym in Richmond. You pay for that privilege, but if you can afford it, it's worth it.

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★ 5

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★ 5

9 year daughter, 5year son and me, We are visitors from S. Korea. we are staying here in Richimond ,VA. during summer vacation! And .expect to have a good time in here. The weather is beautiful, Peoples are very kind to us.

We register ACAC gym for workout and summer fun. the price is reasonable. we can use many facilities( except Tennis court. more charge:D).
Yesterday was our 1st visit of ACAC. my kids really enjoyed pool and slides. The staff and safe guard are freindly and nice. we briught some snack and fruits. if you dont. there's small snack shop. hope you like here like US.

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★ 5

This is a community of people who come here to gain control of their fitness in a friendly and comfortable environment. It's also a family-rich community and I'm sure so many of these kids (including mine) will grow up with fond memories of growing up in and around these walls.

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★ 5

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★ 1

Horrible

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★ 5

Great place to start for your health well-being

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★ 5

Top notch facility! I love that everything is in one place - tennis, Waterpark, Aquatics, Fitness, Family activities, and more! Thank you acac for being such a wonderful place.

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★ 5

This place is the best - so much more than a gym! Earlier this week I went to work out and they were offering free tire pressure and windshield checks... so thoughtful! Everyone who works here is friendly, eager to help, and an expert in their field. The personal trainers are such a great resource! I highly recommend training - and also the group exercise classes! I've made numerous friends through these classes and like trying something new.

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★ 5

They have everything you could possibly want in a gym, especially for families! My favorite part, though, is the people that work there. They are so friendly, welcoming, and caring.

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★ 3

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★ 1

Most overpriced gym in Midlothian and probably Richmond. Parents drop their kids off and just let their kids run rampant throughout the gym like it's a daycare that the paying members have to run. By far the least amount of space and machines for anyone wanting to body build and there's almost always a wait to get on a good machine. Workers here could also care less about their job and over half of their work force are high schoolers or people who can't speak english. But if you want to pay $100+ a month to run on one of their 30 treadmills though this is the place to go.

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★ 1

Racist

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★ 5

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★ 5

Wonderful facility, hands down the best family programming around. Their Friendly Friday family series at the waterpark is incredible. They have magicians, petting zoo days, you name it! The attention their team shows the members is also excellent, and I love the diversity of members you see. All ages, all abilities! Highly recommend.

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★ 5

Excellent facility and a great staff who are very helpful!

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★ 5

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★ 5

I just moved to Richmond from Portland, OR so I checked out all the gyms before committing. ACAC offered the classes I wanted and has multiple swimming and activity pools including a separate family pool so that I can take my young nephews swimming. I found both the staff and the other gym members to be so kind and helpful that after my intro, I joined.

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★ 5

Great place for families. Nice staff. Worth the money

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★ 5

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★ 5

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★ 5

Great facility! The Team is consistently cleaning & keeping the members engaged.

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★ 5

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★ 5

Always have a blast there. Cafe serves great food and employees are always helpful and friendly!

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★ 4

nice place to work out

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★ 1

The management at the ACAC in Midlothian is smug and needs training. The facility is old and not kept up. The outdoor "water park" was nice years ago when it wasn't overcrowded and you could find a chair. The Short Pump location is better.

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★ 5

Many options for fitness! Clean & friendly environment! Luv the always helpful staff!!

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★ 5

I've been going to ACAC Midlothian regularly for about 4-1/2 years now, mostly using the weight machines. Every single one of the employees I've met there has been super friendly, and always very helpful. The facilities and equipment are clean, well-maintained and meet my needs. Joyce, the general manager there, actively seeks feedback from users, and promptly responds personally to comments and questions. I highly recommend ACAC Midlothain.

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★ 5

Love this place ! (Fitness and tennis member since 2003!)

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★ 5

Source: Google

★ 5

I've been a member for 16 years, and haven't been to a better facility or met nicer staff anywhere else.

Source: Google