★ 5

Great service and expertise

Source: Google

★ 5

Source: Google

★ 5

Have been a member for about 6 weeks. Loving it so far. The facility is very well-organized and has ample equipment/gear. Only ever had to wait once for a piece of equipment (I usually go during the day, however, so unsure whether this would be true for weekday evenings). I appreciate the cleanliness of the private bathrooms and the facility as a whole. I also appreciate the free monthly check-in/body scan, which is really great for tracking fitness progress and staying motivated to come in regularly (thanks Sam!). Finally, the vibe is very welcoming, which I attribute to the consistently kind and positive attitude of the manager Carl and the other coaches. Looking forward to continued membership!

Source: Google

★ 5

My entire family works out at AF Rose Hill. It’s close to home, always open, relatively inexpensive, and has all the equipment we need. The gym has a good vibe and is rarely crowded. The staff is friendly, helpful, and knowledgeable. Carl is doing an excellent job as club manager!

Source: Google

★ 5

The staff at Anytime Fitness Rose Hill, Carl, Sam, and Josh are very friendly, knowledgeable and helpful. They are easy to talk to about fitness needs and exercise techniques. The gym is clean and not overcrowded. They have all the equipment I need for my workouts. I am very pleased there is no blaring music, as I like to listen to my earbuds and still be able to hear them, and members have access to the TVs. The Evolt machine is super helpful in reviewing your body composition and gives you problem areas and goals to strive for as well as supplement recommendations. There are 3 private bathrooms, 2 with showers 🚿. I love their Trainer Tip Tuesdays instagram videos. Even the area manager Larry is freaking awesome. This gym is awesome!

Source: Google

★ 5

I had great experience at this gym, I recently moved here from new york, and Carl helped me with everything. I just wanted to say he was extremely helpful. I 100% recommend people go to him - Diego

Source: Google

★ 5

I really enjoy this gym. It’s small in size but big on community. The staff are incredible, helpful, encouraging, and always willing to go the extra mile to help you reach your goals.

Source: Google

★ 5

Great team and a really good gym. Trainers are excellent (Sam is my team), very helpful and always with good advice!

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★ 5

Was looking for gym for while use to other gym but stop my fitness journey for a while but ended up later on finding this gym love the staff especially my mans Josh great trainer always encouraging and gives a lot of encouragement but clean place and great gym experience

Source: Google

★ 5

Source: Google

★ 5

Excellent facility especially staff awesome trainers to work with always on top of there game extremely knowledgeable!

Source: Google

★ 5

This place is absolutely one of the best gyms in the Rose Hill area. The equipment is extremely well taken care of, there’s no waiting for any of the machines and they are placed in a way that flows well. When I joined, I was hesitant to get into a solid routine but just after a few weeks, I found myself here everyday for an hour or more because of how enjoyable and easy-going the environment is. There’s no loud music, no people recording each other and you can absolutely work out in peace.

This gym is absolutely worth the membership and Carl is one of the best managers I have worked with and gotten workout tips from. Highly recommended!

Source: Google

★ 5

Very clean and equipment well maintained Along with a friendly staff

Source: Google

★ 5

Is a great location very clean orderly.
And you can work out in peace.

Source: Google

★ 5

Great gym. Ample equipment and variety and kind employees. Never too crowded, but you don’t feel too lonely.

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★ 5

So far so good. No complaints, the staff seems nice and the place is very calming. Update September 13th, 2025, the small group training was really good. I had a good time and hope to see more of it.

Source: Google

★ 5

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★ 5

Stopped by just to take a look around. Very nice staff in a seemingly calm atmosphere.

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★ 5

I had been looking for a good gym with flexible hours and not too overfilled. Great patience, knowledge and scheduling flexibility from the trainers here. Excellent variety of equipment.

Source: Google

★ 4

This is a very nice neighborhood gym. Not intimidating and I feel very comfortable working out.

Source: Google

★ 5

I have been a member since 2017. I enjoy the flexibility with being able to attend any location especially when out of town, but I prefer the Rose Hill location due to proximity and the fact it is rarely overcrowded. Management (Carl) is extremely helpful and always on the lookout for ways to improve the member experience (i.e., New equipment, monthly fitness competitions for free month, etc.). Additionally, I’m looking forward to the new renovations announced coming this January…

Source: Google

★ 5

The place to be for your fitness goals. Helpful trainers and very very convenient, open 24 hrs, location.

Plenty of parking and it is free.

Look for Carl for additional information.

Source: Google

★ 5

I walked in today because I wanted to see what’s around my area. The staff was very nice and welcoming and they provided me with a quick tour of the gym. It seemed to have everything I would think to look for.

Source: Google

★ 5

⭐⭐⭐⭐⭐
Josh is hands down one of the best fitness trainers I’ve ever worked with. He’s incredibly kind, growth-oriented, and always brings a professional and positive attitude to every session. What really sets him apart is how much he genuinely cares about your progress—not just physically, but mentally too. He creates a supportive environment that motivates you to push yourself while making you feel completely seen and heard. I’ve grown so much in my fitness journey thanks to his guidance and encouragement. Highly recommend Josh to anyone looking to better themselves and truly enjoy the process! If anyone from corporate reads these please give him a raise! He’s the reason I’m able to see so much growth!

Source: Google

★ 5

Carl runs a great gym! I’ve been coming to this gym for about a year and have really enjoyed my experience. They have all the equipment needed to get a good workout in at any level of experience. I was a beginner when I started and their personal trainers helped me to get comfortable with a workout routine that works for me. I really enjoy working with Sam as my trainer because he brings his background in kinesiology into the training session and motivates me to get the most out of my sessions. Highly recommend!

Source: Google

★ 5

I started the personal training program in order to put on some muscle and learn how to use the machines in the gym. I’ve always been intimidated to use them, so I always only did cardio. Sam is my trainer, and he’s been so good at teaching me how to build muscle and learn how to use all of the gym equipment. He creates workouts for me for days when we don’t have a session. He holds me accountable to get in the gym so I can reach my goals! I highly recommend Sam to help you reach yours.

Source: Google

★ 5

This is a great gym to come to which it’s got everything you need if you just come to work out. I def do recommend coming to this gym and give it a try!!

Source: Google

★ 5

This review is for personal training with Sam: GREAT experience! Sam is detailed, supportive, and results driven. He’s always prepared with a great workout. All you have to do is show up, put in the work, and he makes it very easy to succeed. Thanks Sam!

Source: Google

★ 5

Love this location and my PT is amazing!! Pays attention to my personal goals, and strategically plans workouts that have been increasing my strength and endurance. Under Sam’s training I’ve been able to successfully complete and beat my PR for the annual Juneteenth 10k run. I am very satisfied with how my body is shaping up. Sam has great personality, professionalism, patience, and teaching.

Source: Google

★ 5

Just moved to the area was looking for new gym. Did my 1 week trial, the staff were all super helpful. Had my PT session with Samuel. He was extremely knowledgeable and patient! Would recommend any person looking for a neighbourhood-style gym to come by! Great vibes!

Source: Google

★ 5

This is by far one of my favorite anytime fitnesses to work out in , they have equipment for every muscle group , a nice spacious area always clean and organized been coming here for almost 2 years now and i will continue to go. The manager carl is great , very friendly and always looks out for others. This anytime fitness is Awesome! Highly recommend!

Source: Google

★ 5

I’ve always had good experiences with Anytime Fitness gyms and this one is no exception. The gym is clean, has a good selection of equipment, and has a good environment. I usually come in, get a solid session in with the time I have, and leave without any issues. Members are friendly and respectful. The gym manager, Carl, is friendly and welcoming and was kind enough to make sure my workout wasn’t being disturbed when I came in one day. The gym showcases their members and offers monthly challenges, so it’s good to see there’s a strong gym culture. I’m looking forward to having my membership transferred here and getting more sessions in.

Source: Google

★ 5

Source: Google

★ 5

Thank you Carl and Staff for allowing us to drop in and visit while in town for the week! Carl was very welcoming and helpful in getting us set up for a guest pass this week. The gym is constantly being cleaned and organized by staff. Equipment was well maintained!!

Source: Google

★ 5

Visiting from Illinois and this gym did not disappoint! Staff was extremely friendly and always cleaning the equipment. Definitely recommend!

Source: Google

★ 5

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★ 5

Never over crowded, Clean... Staff Friendly and an excellent location.

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★ 5

Very knowledgeable staff and a friendly staff always looking to help and support

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★ 4

I had complained about this gym awhile back, due to it being filthy. I came back recently and have to give credit. They've really cleaned it up and it's a solid gym now. The manager is very nice seems committed to improving the gym.

Source: Google

★ 5

This is a nice, clean, quiet fitness center that has everything you need to get in shape and meet your health goals. Just the place to go if you don’ want to wait for equipment to be free, or if you like an open, calm atmosphere rather than a frenzied, busy, loud place. The owner is super knowledgeable, professional, and helpful. No pressure tactics here, just good service and a friendly attitude. Highly recommend.

Source: Google

★ 5

From the start of my time here the gym staff and other members have been nothing but kind. They have everything you need from cardio machines to free weights. Clean and organized, Great gym!

Source: Google

★ 5

Carl is awesome and knows how to up the fitness game!!!

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★ 5

Love this gym have been coming here since it opened up. Small gym but efficient for me. Great new ownership too!

Source: Google

★ 5

This gym has everything you need. Everyone at the gym is friendly and the staff is also amazing. It’s never too busy, and love the fact it’s open 24 hours.

Source: Google

★ 1

I’m not sure why this gym receives so many positive reviews. I think it is because the two other reviews I tried to write were deleted. I used to belong to the Kingstown location and it is much cleaner. This is by far the dirtiest location in the area. There is dust all in the machines and the showers are constantly left dirty. A huge disappointment. Save yourself and go to the Springfield or Kingstown location!!

Source: Google

★ 4

Source: Google

★ 5

Love this gym! Instead of accommodating to a gym’s schedule, you can go workout any time of day being a 24 hour gym! Hence, the title of the gym, haha.

Don’t allow the outside of the gym fool you, you would be surprised how much larger it is on the inside. The gym is clean and equipment well taken care of. The new management team is doing a great job! You can also book time with a fitness trainer if needed.

During the off-peak hours you may find yourself alone or with another gym member. Everyone is very respectful and wipes down gym equipment after use. I highly recommend!

Source: Google

★ 5

I've been going to this gym for 5 months now, and I've really enjoyed my time there. The equipment is well maintained and in great condition, and the bathrooms are consistently clean. The gym manager, Carl, creates a welcoming atmosphere and ensures that everything runs smoothly. I highly recommend this gym.

Source: Google

★ 5

I love coming here I always get a great work out in! Carl is my personal trainer and he definitely knows how to keep pushing me and keep me motivated during my work out!! I couldn’t do it without a kick in my ass by him! The place is pretty nice and clean and the machines are easy to use.

Source: Google

★ 5

“I can’t say enough great things about Coach Green at Anytime Fitness Gym! From day one, he has been incredibly motivating, knowledgeable, and genuinely invested in my fitness journey. His training sessions are challenging yet fun, and he always pushes me to be my best while ensuring proper form and technique.

Coach Green takes the time to personalize workouts based on my goals and fitness level, which has helped me see real progress. His energy and positivity make every session something to look forward to! If you’re looking for a trainer who truly cares and will help you achieve your goals, Coach Green is the one. Highly recommend Anytime Fitness Gym and Coach Green!”

Source: Google

★ 5

Anytime Fitness at Rose Hill remains an EXCELLENT place to workout. It is well managed, clean, and has good functioning equipment. I train there every morning. I recommend them to everyone who desires a well-organized and clean gymnasium with a knowledgeable staff.

Source: Google

★ 5

Great atmosphere. Great staff! Laid-back members!

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★ 5

Great environment. Staff is friendly and helpful. Facilities are well maintained. Plenty of equipment for a wide variety of work outs. 24 hour access is a great benefit as well.

Source: Google

★ 5

I really like that the gym is open at any time, because we have a hectic schedule we can walk in at 2am no problem. James has also been an awesome trainer and really makes you feel motivated while being realistic in his planning. Overall, we’ve had an awesome experience, and would totally recommend them!

Edit: Still here after 7 months, still love it!

Source: Google

★ 5

Carl is the manager and he provided a great introduction to this gym, friendly and seems to know every customer which is a great feeling.

Source: Google

★ 5

Great gym,Highly reccomend.

Source: Google

★ 5

This is a fantastic gym that has everything you need for a great workout. Despite being a smaller space, it’s fully equipped with all the essentials, making it perfect for lifters of all levels. What truly sets this gym apart is the community. Carl and Coach J do an incredible job fostering a welcoming, supportive environment where members feel comfortable and motivated. Whether you’re just starting out or pushing for new PRs, this is the kind of place that makes you want to show up and put in the work

Source: Google

★ 5

Source: Google

★ 5

My husband Ted and I would like to take a moment to compliment Carl B. He is always so polite and welcoming every time we hit the gym. His command presence and confident look gives us a great sense of safety and order when we are working out. During every interaction he is always polite, solves any issues (keyfob!), and is aways so helpful. He works tirelessly to keep our gym clean. His demeanor towards all members is kind and respectful. Carl B is a true asset to our community Anytime Fitness!

Source: Google

★ 5

Amazing gym, variety of equipment to work with and achieve your goals, Megan, Carl and coach Green are splendid & kind.

Source: Google

★ 5

Can't thank the club enough for the support. I didn't expect a free 4 week custom fitness nutrition and meal plan just for joining. Thanks Carl and Coach Gem!

Source: Google

★ 5

Nice gym. Always clean.

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★ 5

Excellent gym that offers all you need at any hour.

Source: Google

★ 5

This gym is AMAZING! Everyone is so warm and friendly. Ask for Maggie! She’s awesome! Love being at this facility. It’s truly my home away from home! Sign up today-you’ll be so glad you did!

Second Review Dec 2024 - this gym is my favorite part of being back home for the holidays! Easy in and out, management is amazing. They really make you feel at home! Ask for Grant! He always takes great care of me! Attentive, motivating and amazing!

Source: Google

★ 5

This is a wonderful gym! Carl the club manager is very nice and gave me a great tour and first impression. I will definitely be coming here regularly!

Source: Google

★ 5

I absolutely love this gym. It is so clean and all of the staff are so friendly. Five stars!!!!

Source: Google

★ 5

Very clean with all necessary amenities for a great gym. The manager, Carl, and all staff are accommodating and attentive. Would recommend.

Source: Google

★ 5

Carl is a great help! Facilities are clean

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★ 5

Very accessible during our weird work hours!!
Very friendly!! Never. Crowded.

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★ 5

Love coming here! It has everything I need, the staff are super friendly and encouraging!

Source: Google

★ 5

This gym is a great value. It’s got everything I could want for a lifting regimen and is open at all hours. Love that you can just open the door with your phone. The first half of the day is never very busy, so I’ve hardly ever had to wait for a piece of equipment (never tried the afternoons/evenings so can’t speak to that). Carl and the team are very approachable and eager to help. New ownership seems to be making an effort to keep the place clean and maintain the equipment.

Source: Google

★ 5

I started going to this gym a good few months ago and it continuously gets better from the amazing people that workout there to the manager always greeting me in some way everyday I come in. Definitely one of my favorite gyms I’ve been to.

Source: Google

★ 5

Great little gym that gets the job done. Never really crowded and the hours make it always convenient for a changing schedule. The gym is well cared for and folks tend to wipe off their equipment after use. The bathrooms seem to be well maintained and any issues are usually taken care of quickly.
While you can easily put your music on and complete your workout, the gym has a lot of friendly folks who you can get to know if you want to reciprocate conversation.

Carl and the rest of the staff are always friendly, approachable, and are focused on making your time in the facility as pleasant as possible.

Source: Google

★ 5

Carl was so amazing!! He made me feel so welcome! It's a good gym with a great atmosphere you can tell he really cares!

Source: Google

★ 5

Close to home, great staffs

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★ 5

Very nice and clean gym. Employees are nice and can answer any questions you have

Source: Google

★ 5

Top location at a top gym.

I have been coming to anytime fitness for about five years now. When I first came, I was 280 lbs and had lots of health issues related to past circumstances. I loved the staff, Randy, Chris, and Lucas and other clients/ members like myself. After a few years, I lost 85 lbs at this location. I was always encouraged by the friendly, constantly positive staff.

After I had heard that they had left, I wondered if the quality of the experiences could be matched moving forward. I met Carl, the new manager of this location while he was still a member. After the transition I was so impressed by the standards, cleanliness, work ethic, and friendliness of the new staff. Carl has been so helpful, unselfish, with unmatched consistency in maintaining this location.

Although the old staff will be missed and their personalities certainly cannot be replaced, I think anyone will find that their experience as members of this location will not fall short at all. They have regular personal training and creative challenges to help us find new ways to meet our personal goals. They are warm towards all individual members, they remember names, regularly offer assistance, and never forget to greet anyone coming inside. Not to mention you can come in 24/7 as they are open “Anytime”. Highest recommendation.

Source: Google

★ 5

Just moved to the area and was looking for a good home gym. Carl was very friendly and super helpful with getting me signed up, while accommodating an appointment for my busy schedule.

Source: Google

★ 5

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★ 5

Super convenient gym in the Rose Hill Plaza. Has everything for the normal person to have a normal gym routine. Carl and James are very helpful and nice when it comes to any questions you might have.

Source: Google

★ 5

Friendly staff and a clean, well-maintained facility. Coach James is awesome!

Source: Google

★ 5

Been at the gym for 3 years on/off but for the last year to 6 months I’ve been coming 3-4 times a week in the early afternoon/evening time and always have a pleasant experience, even at busy hours.

There is enough equipment to find variations of movements if a particular weight/machine/treadmill is in use, and equipment is set up to maximize room on the gym floor.

Restrooms and facilities are always respectfully clean and I actually see the management team take time to keep the place in ‘shape’

Staff are more than knowledgable, curtest and professional, they also are respectful while encouraging to members. They take priority in the gym experience being a pleasant/productive one, but also make the time welcoming and personal.

I have hired their services for weight training for 4x a month and not only have seen physical results, and honed in my diet but have had an enjoyable experience learning.

Great gym for the price and 24/7 entry, personal training price is very reasonable too.

2 showers and 2 squat racks and 2 cable machines. Full set of KBs, turf area, treadmills face out the windows instead of looking at a wall and plenty of mirrors at the squat and DB racks.

Source: Google

★ 5

Great staff and great environment

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★ 5

Everyone here is super cool and helpful. The manager of this location, Karl, is very friendly and cool to everyone

Source: Google

★ 5

Nice gym good people carl the manager outstanding

Source: Google

★ 1

Had an appointment with them at 3:00 p.m. when I arrived the facility was empty with a sign on the door saying they were out for lunch and they'd be back at 3:00. No big deal so I waited around for about 15 minutes and no one showed up. As I'm driving away I see the club manager walk in and take down the gone to lunch sign. Usually I wouldn't leave a review but he had the gall to call me and say he was in the back and didn't see me at the front door. I even called and left a message after I was waiting for 5 minutes. I would have rescheduled if he didn't call me and lie to me saying he was there the whole time. When are the club members even opened the door for me and I asked the club member if Carl was there and they said no. The negative reviews for this location are not a lie

Source: Google

★ 5

Great staff! Great equipment! Great community!

I’ve really enjoyed my time working out in this facility. Would recommend it to anyone!

Source: Google

★ 5

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★ 5

Kind to everyone I've been in the gym for 3 years and they always treat me well and it's very comfortable

Source: Google

★ 5

This is a great gym, the staff is amazing. 10/10 would recommend!

Source: Google

★ 5

Great Gym! Staff are super friendly and easy to talk to if you have a question or need anything. Which makes the gym feel really welcoming. With my schedule being irregular i also love that I can use the gym anytime. Super convenient!

Source: Google

★ 5

I recently joined this gym and couldn't be happier with my decision! The facility is exceptionally clean and maintained. It is a great place for a local gym that isn’t crowded.

Source: Google

★ 5

Close, convenient, inexpensive and has everything you need to lose weight, sculpt, and bulk up. Carl and Coach Jimmy have the answers...ask 'em.

Source: Google

★ 5

Well run with kind staff

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★ 5

Very clean , professional staff versatile equipment and JUDGEMENT FREE ZONE it’s perfect

Source: Google

★ 4

This is a great little neighborhood gym. The staff is very friendly. Can get crowded at times, but good on the area residents for wanting to stay fit.

Source: Google

★ 5

For starters I have been going to this gym on and off for a couple of years now and it is probably one of the best gyms around. Carl and coach james are great at what they do and I hope they keep it up. 👍

Source: Google

★ 5

First off I just want to start off by saying how welcoming Carl is when I first stepped foot in the gym he showed me around and made sure I was informed about everything which motivated me to get the gym membership and to keep going. As in for Coach James, he motivates me every time I step foot in the gym. His passion for fitness is what I look up to the most. The best coach, couldn’t ask for anyone better. :)

Source: Google

★ 5

Have been a member here for a couple years now. The new management team has done a great job. The gym is clean and the equipment is in good shape. It has all the equipment you need if you want to do cardio, free weights, or resistance training. The gym looks small from the outside but there is a surprising amount of space inside. The members are also respectful and clean up after themselves (at least the folks who go fairly late in the evening when I go). If you go during the non-peak times, you rarely if ever have to wait for equipment. It's a nice neighborhood gym for Rose Hill!

Source: Google

★ 5

Good variety of equipment and friendly staff

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★ 5

Super convenient location for me. Carl is cool and made me feel welcome. Has most of what i need.

Source: Google

★ 5

They are amazing, the custom service is wonderful and they help me to find a plan for my need, I just be at the city for a couple of weeks and they adapt to my situation.

Source: Google

★ 5

Excellent gym with all of the advanced basics to keep your workouts going on the road. Fantastic customer service to boot!

Source: Google

★ 5

The staff is very helpful and friendly! I really enjoyed my consultation with Grant, he answered all of my questions and helped me understand my fitness goals

Source: Google

★ 5

Never had an issue since I started coming to this gym. Solid gym staff

Source: Google

★ 5

Always clean and well maintained. Staff and patrons are friendly and supportive.
I would like some sort of background music - any type!- as it is sometimes quite silent.

Source: Google

★ 5

Great gym with plenty of equipment. Everyone here is very welcoming and helpful!

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★ 5

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★ 5

Grant has been amazing and supportive of my workouts this place is a must to get a gym membership. Carl is also amazing and super friendly.

Source: Google

★ 5

Grant has helped me get started my fitness journey. He educated me on workouts and assisted me in preparing for my Army PT Test!

Source: Google

★ 5

Had an excellent time starting my fitness journey with my new trainer Grant at anytime fitness rose hill. I can’t wait to see what I’m capable of over the next few months!

Source: Google

★ 5

Clean, friendly, spacious place to workout and do some cardio. Lots of machines and weights. Highly recommend!

Source: Google

★ 5

Great gym, favorite part was the fact that they didn’t blast music in the background.
Alhamdullilah

Source: Google

★ 5

I’ve been going to this anytime fitness on and off for about 7 years now. Nothing but good times. It’s a mid sized gym, not too crowded, pretty quiet with all that one would need to accomplish whatever fitness goals they set out to achieve. The staff are very nice people! Grant is an excellent trainer, I highly recommend this gym :)

Source: Google

★ 3

******* FINAL Update 27 Dec 2023*****
I changed my review from 1 to 3 stars.

It the local staff was not very helpful see below: HOWEVER after my wife and I both left reviews I was contacted by the Megan, the regional supervisor for this location and several others. She without posting everything in detail she asked what happened, listened and assisted in providing a solution. She was very helpful and with a 10 minute phone call she solved my issues and apologized for the confusion. I really appreciate her taking the time to reach out. It’s clear that Anytime Fitness management DOES care about member experience. I hope that with time it trickles down to the lowest level.
THANK YOU Megan.

********UPDATE 20 DEC 2023********
The owner responded to my review did not address any of my issues Period reading their response. It seems as though they didn’t even read mine. They offered to charge me a monthly membership month by month. I specifically said that I am here the weekend out of a month. What they offered is no different than what they offer anyone else and goes against what the original agreement was .

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ORIGINAL REVIEW
This location has undergone new management to make “improvements” however so far they have been very disingenuous. Not willing to honor agreements made between management/employees and customer and dishonest.

My wife is currently a member of the gym and has been for almost a year. I am active duty, geobaching (separated from my family due to the military) and come to visit at most once a month. When signing my wife up, the previous management agreed to allow me to workout at the gym when here. This agreement was the only reason we signed up and agreed to pay for an over priced membership. The location was so close to our house it allowed my wife and I to continue our healthy lifestyle with a 1 year old!

When new management came through Alexia (marketing director and only employee ever working) I want to say she was very polite and had great customer service. Alexis reviewed my wife’s file and saw a note about the agreement to allow me to workout when home. Alexis spoke with the new management and she told me they wanted to honor the previous agreement. The only issues was they wanted to do it right (giving me my own fob). When I went to pick the fob up from Alexis she said they gave me a complimentary membership for 12 months however it would only work at this location and once the 12 months was up if I was still geobaching I would have to purchase an additional membership.

Sometime in November Alexis left, and my fob stopped working. I tried calling, left notes with the employees to have the manager give me a call and for weeks i heard nothing. I just got back into town so I went in 12 December at 3:40 to speak with management. The manager didn’t even come out to speak with me, she sent an employee who’s been working there for 3 days to tell me that they would not honor the agreement and that Alexis explained a complimentary membership incorrectly. Honestly I thought complimentary membership to be pretty self explanatory but I guess now. They then tried to sell me a new membership even when I explained I’m only here a couple days a month. I am so frustrated with this place and will move my wife’s membership to planet fitness where we can both have full memberships with more equipment for less than one membership at anytime fitness and it’s only 2 miles down the road. I will be sure to let me fellow service members know my experience so they can also steer clear of this place.

Source: Google

★ 1

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★ 5

Very welcoming and friendly owner. Great environment to work out in.

Source: Google

★ 1

I should have read the reviews prior to coming here. The complaints seem like problems ranging from poor management poorly maintained equipment, bad attitudes and dishonesty. Even reading their responses they are so candid and don’t actually address the issues.

I’ve lived a healthy and fitness oriented lifestyle for over 25 years and anyone that knows what a quality gym is would steer clear of here.

I was in there working out on the treadmill and the manager was on a conference call yelling, I could hear here through my earbuds, telling her staff how they need to reach 4.5 stars to get more clients. I say this because a good gym speaks for itself and if the new management put more effort into ACTUALLY making the gym better or incentivizing memberships they wouldn’t need to BEG customers to leave 5 stars. The positive (5 star) reviews read fake like they are reaching for something positive to say without something actually positive.

DO BETTER ANYTIME FITNESS

Source: Google

★ 4

I love the facility and the convenience. When will the ab machine be repaired or replaced? It has been months. Please replace. Thank you.

Source: Google

★ 1

December 11 I was coming from work to go workout drank my pre workout and started headed there then had to use the restroom so I went and there was NO TOILET PAPER in any of the dispensers in the 3 bathrooms are you serious? Can you not even provide toilet paper nor wipes to clean the equipment so they dont get all oily? This gym has really gone down hill since the new ownership it’s embarrassing really

Source: Google

★ 5

Getting my work out in at anytime fitness in Alexandria!

Source: Google

★ 3

Good gym but management needs to keep a closer eye on stuff like this. This needs to be replaced before someone gets hurt.

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★ 3

We have not had any of the 7 tv's work in the last 10 wks. First told it was power surge. Now find out they cancelled cable. Now I find out we are getting RUKU and not cable, so i can watch netflex and stream. We want cable so we can watch tv news, sports and the stock market for the one hr we are there. Every Anytime Fitness i have been in have cable . Also, same
equipment since 2015 and lots of it doesn't work. Clients need facility be brought up to the standards of other AF.

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★ 2

Beware, you cannot cancel your membership earlier than it's expiration date. You cannot cancel the membership in the gym or over the phone. I called the ABC financial representative (recommended by the gym) and was told the only way to cancel a membership is to show proof of a move that is more than 10 miles from that gym. So, even though I'd like to pay the early cancelation fee that most gyms offer, I cannot do that with this gym - you are stuck with whatever term you originally sign up for. On that note, all policies are auto renew. In order to stop the auto renew from happening, you have to mail in a letter asking for that to happen. This is by far the most cumbersome way of running the financial side of a business I've seen in a long time, but hey, it's a good way for them to guarantee more money for themselves.

So BEWARE, only sign up if you're willing to commit to your monthly payment no matter what.

That said, everything else about the gym is very nice and very pleasant. The gym staff have been great and the facilities are nice and clean with plenty to offer. Though it is on the small side, so during peak hours you'll be waiting for a machine more than likely. Overall I'd recommend the gym if, and only if, you know for sure that you'll attend for the entire 1-2 year commitment you sign up for.

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★ 5

I had an issue with my Key Fob and the staff was so kind, not only did Mrs. Maggie address my situation she also followed up with me by text. The customer service is great!!

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★ 1

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★ 2

Old and dirty compared to other AF

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★ 5

Wonderful trainer. Wonderful workout

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★ 4

Good gym, a little too much sweet air spray during some nights, good low-key gym in the area that's open 24/7 for members. Clean bathrooms with shower.

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★ 5

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★ 2

Gym was fine and as expected, but it's been a drag ending my membership here. Contract was to end in October, but continued to receive charges into November and December despite very specifically calling them in September and October to avoid this issue.

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★ 1

So you can sign up for the 7 day free trial via their website but if you call they'll tell you they do not honor it and will only allow you one day. As someone who works overnights I was hoping to pick up my key fob during the day and come back during a time more convenient for myself. However they were unwilling to help me out, what a shame.

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★ 4

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★ 5

This gym is nice and always clean. Never too crowded.

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★ 4

Good assortment of workout machines. Friendly staff.

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★ 5

The staff here are awesome! They’re so helpful and always doing new things to encourage members. The facility is super clean with an excellent variety of equipment.

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★ 1

Is too expensive 🤧
Foe small place

No mask required

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★ 5

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★ 5

Actually, had moved from rosslyn location to this one and originally I was sad because they have older equipment, but in actuality this is a much better thing for more serious weight lifters. The staff are also super friendly!

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★ 5

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★ 5

Another branch of the anytime fitness gym, and I love it. It’s a bit smaller in size from what I am used to but the gym is quite clean and sanitized by its own employees regardless of the members. The staff are very nice and will listen to your issues. Join in for a healthy lifestyle.

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★ 4

Pros: Very clean, parking lot available, good selection of gym equipment, great selection of cardio equipment. Plenty of squat racks.

Cons: No guests allowed (big deal for me), no bumper plates, just a little cramp on space.

Note: this is not my anytime fitness gym. I am traveling here. All anytime fitness facilities I have been too differ in equipment and cleanliness. If your considering joining one find the one that fits your fitness needs. This one was very good and would suit most people's needs.

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★ 5

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★ 5

Great gym, easy access 24/7.... Members are really nice and after 8pm the gym is very open. There is a nice blend of functional training equipment and standard bodybuilding to satisfy most anyone sans an IFBB pro. Even with covid restrictions gym feels very chill and no one bothers you with any mask drama/etc ...

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★ 5

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★ 4

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★ 5

This Anytime Fitness is an outstanding mix of diversity, informative staff and an area where your fitness goals can be achieved! As a USMC Veteran, I personally want to continue to strive for excellence; this gym’s space is perfect for that personal progress. Highly recommend this Anytime Fitness!

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★ 1

Small gym with no mask policy. Has no real benches and 2 squat racks. And they charge $50 per month which is outrageous compared to any other gym in the area that is bigger and much better equipped.

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★ 1

Randy, is so rude and when you’re asking her questions it’s like you’re bothering her. I’m shocked that she is working here. I mean her attitude is really bad for absolutely no reason.

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★ 5

From the two and 1/2 years as a member of anytime fitness, it has always been exciting, with wonderful and excellent staff
KUDOS TO THE STAFF. I have moved 28 miles, and it's too bad the anytime fitness at my area is off away quite a bit from my new location. I miss the wonderful friends I came across through out my time as a member! HATS OFF!

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★ 1

I am a long time anytime fitness member. I have been to MANY of the locations in my area. This Alexandria location during COVID is an absolute nightmare. Other facilities in the area require masks and have increased their cleaning options for customers but this location has not taken that effort. In fact it does not seem that they have taken ANY effort to protect their members. in addition to that, the female staff that conducts class at 6 is incredibly rude to members who are not taking her class.... of 2 people.... so rude that you can’t be on the “turf area” at all during her class and she will definitely be sure to let you know.... while not wearing her mask. Will not be attending or recommending this location to others again.

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★ 5

Great gym. Staff are great.

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★ 1

I have yet to get anyone in the phone to cancel my membership. I left because of a deployment and can’t use the 800 number that is provided because they are a third party call center. I call the office and no one is ever there to answer the phone. All I want to do is get rid of anytime fitness.

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★ 5

This is a wonderful gym. Accessible, easy parking, clean, up-to-date equipment, and very good trainers. The sanitizing is thorough after every client. I can’t say enough good things about my workouts here.

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★ 5

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★ 5

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★ 5

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★ 5

24/7, less crowded gym which is important these days. Has what you need for a good workout. Doesn't waste it's space with things you don't use anyways

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★ 5

Great gym - it has all the equipment you need. Very clean!

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★ 1

I meant to give them 0 Stars ... but it’s not possible...The Mix fitt & Zumba was the reason I joined but every time I go there the class is canceled for one reason or another they have a high turn over rate with their employees I pay 40.00 a month and cannot get the services that I'm entitled too I'm going back to Planet Fitness I wouldn't recommend anyone to the Rose Hill Location The bathrooms are also gross

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★ 5

Great service and the place is always clean. Best gym I've been to in Alexandria.

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★ 5

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★ 5

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★ 1

If I could give negative stars I would. I specifically called this gym to confirm their staff hours and that someone was present and told them I was interested in dropping in. When I get there I enter through the GUEST door. Yes the door actually said “Guest Door”. I patiently wait for the person in charge as she was talking to some other ppl even though I’m pretty sure I could have just started working out as I doubt she noticed I entered the gym but I didn’t want to just start working out for free. When she was done talking I asked if I could sign up/purchase a guest day pass. She said it was a members only gym and they don’t allow guest. Ummm...why is there a “guest door”?? Why wasn’t this mentioned to me on the phone when I called? I have been a member of an Anytime Fitness in the past and have family members who are current members and all of the other locations we have been to allow for guests. This gym 👎🏾. Customer service 👎🏾👎🏾👎🏾.

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★ 5

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★ 3

Considered this gym to train at while in the area. It's a decent gym with some good equipment. Has some bigger dumbbells which is always good. I always seemed to get a crazy pump when working out here. The problem is the contract you sign...or don't sign....which has much ambiguity IMHO.

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★ 5

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★ 4

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★ 3

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★ 1

Do not go to this gym, they will reap you off your money and make you sign an unexplained agreements plus you are never able to cancel your membership.

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★ 5

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★ 2

The equipment is fine. I love the AF chain. I’ve been to gyms all over Nova. But this gym is dirty. I would describe it as crusty. The bathrooms are never cleaned. And when they are they aren’t clean. They’re wiped down. Lysol spray is left out and everyone uses it all over the toliets and sink so there’s a film on everything. This is the only gym I’ve been to that is consistently not kept clean. The studio floor is dirty and the walls need some tlc. The location and equipment is good it’s just not well kept. I’ve been a member since winter and it’s always looked this way. I prefer fairfax or Centreville. They are amazing. When I go I try to avoid using the bathrooms at all costs. Even to change.

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★ 5

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★ 4

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★ 4

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★ 4

Small quaint gym. But you can workout every body part you need

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★ 1

I came here to inquire about a membership. There was no one at the desk. I waited for 2 minutes after yelling out "hello?!?!". A guy comes out and says "we are with someone right now, we'll get to you when we are done". I said..."ok, i'l'l be next door, get me when you're done". Nothing happened after an hour. I came back, still no one up front. They didn't ask for my phone # or anything...

If another gym opens up around this area, this will be shut down for sure...

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★ 5

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★ 5

Staff is so friendly--Joy makes my day more joyful!

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★ 4

Ok gym

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★ 1

This place is pure garbage! Poorly ran with NO managment! My wife was looking for coaching and classes. They claim to offer but dont have any of this. The manager does not have a clue here!

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★ 3

It is a little gym, good for you if you are close to there. Not many equipments, enough if you are not professional and prefer an inexpensive gym. There are a couple of group classes like Yoga.

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★ 4

Very convenient, nice facility. Not enough classes offered,especially during the day.
The few they have are very early mornings.
You need to know what you are doing here, virtually no instruction or professionals available

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★ 1

Too small, too crowded, too little equipment. I dropped my Anytime Fitness membership due to this location.

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★ 3

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★ 1

I live about 20 miles away and was nearby with 1.5 hours to kill. This business turned down $20 to let me work out for this time. Nice to see businesses so flush with profit that they can turn down business, and inspire bad reviews as well. If this place ever closes for lack of business, I hope they remember this review.

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★ 5

The staff here are great. I've worked out at about a dozen Anytime Fitness gyms from Virginia to British Columbia and this one is very clean compared to some other AF gyms I have visited. The hospitality, accommodation, and approachability of the hard-working staff here is great. Joy is incredibly helpful and friendly.

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★ 1

Nice gym, terrible out-sourced membership services. I haven't lived in VA for four months and my account still hasn't been closed properly.

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★ 5

Great place and very accommodating in helping me get a day-pass.

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★ 3

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★ 5

This is a nice gym with everything you need. It's usually not too busy, and you can go anytime of day that suits you.

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★ 3

3 stars because the facility is small, but still really nice and the location is very convenient. The staff/trainers aren't the greatest, however. I understand they are not receptionists/this is a gym, but they very rarely answer the phone, repond to email, and never call you back if you leave a voicemail. Ever. Also, they are incredibly unresponsive and a little unprofessional. I did not get the sense that my trainer or the manager of that location actually cared about their job/the people in there.

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★ 5

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★ 3

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★ 3

5 stars for convenience
4 stars for cleanliness
3 stars for variety of equipment
2 stars for always being busy when i go
1 star for not having a sauna! LOL ( i would sign up for another year if they had a sauna.

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★ 5

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★ 1

Horrible gym. Very small free-weight area. Poorly managed. Unprofessional trainers.

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★ 1

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★ 5

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★ 1

How are they gonna call it anytime fitness if they're only open most days from 10-8? Should call it 10 to 8 fitness.

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