★ 5

Great facilities and very friendly atmosphere. Most mornings are not busy, wait times for machines are uncommmon

Source: Google

★ 5

Anytime Fitness Short Pump location. Very friendly place, never over crowded and reasonably priced. I'm happy with my choice to join.

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★ 2

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★ 5

Great gym!

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★ 5

Spacious gym, great staff, courteous members, kind owners, clean and convenient.

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★ 5

It’s the best gym for people on the go! They’ve got the equipment and instead of having to fit your workout into a gym’s schedule, you can workout on your schedule! #247365

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★ 5

Kelly was awesome 👌

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★ 5

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★ 5

Great experience. Cassidy helped get my membership through Silver Sneakers. Amber is an excellent and knowledgeable personnel trainer.

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★ 5

Exactly as advertised; clean, always open and generally no more than 3 other people.

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★ 5

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★ 5

This location is great and very clean. The staff is wonderful!

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★ 5

Great facilities with excellent staff! They really make you feel welcome as a beginner.

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★ 5

Gym make muscles bigger…

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★ 5

Always so clean and organized, great facility and staff

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★ 4

Really nice facility with welcoming staff, can get in a good workout at anytime of the day

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★ 5

Traveling up from Atlanta and called around to talk to a local gym about working out while I was here and I met a person named Jenna. Was super helpful and personable and helped me connect with my silver sneakers, which I was able to schedule through the app and come work out at this gym. she’s a delightful person and the gym manager highly recommend if you’re looking for a smaller gym atmosphere

Source: Google

★ 5

"Excellent gym! The staff is incredibly knowledgeable and helps plan and achieve your fitness goals. They assign experienced trainers who are patient, respectful, and attentive to individual needs. The trainers also offer flexible schedules and provide motivation and encouragement. Highly recommend! I would like to convey my gratitude and thank my trainer 💪Nick💪 an incredible guy who knows exactly what best suits your body and how quickly one can reach their goal at ease.

Source: Google

★ 5

Source: Google

★ 5

I have been coming to this location for almost a full year now and I have truly enjoyed being a member here since the start. I have enjoyed my workouts, the staff and the other members company & assistance. They have a wide variety of equipment and machines/cables to select from. If there were 2 things I would want for them to add it would be either a Pendulum Squat Machine or a Hack Squat Machine. That would be icing on the cake for me lol. Thank you to everybody for making this place a small slice of gym-paradise in the Short Pump area.

Source: Google

★ 5

Great gym, very clean and not crowded. Staff and manager are very kind and helpful

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★ 5

I'm new to the area and after taking a year & a half off from working out, I wanted to look into gyms/ health clubs in my area to see which one could call my new "Home Gym". I'm SOOOO glad I included Anytime on my list! The husband and wife owners happened to be there when I went and they were nothing less than spectacular to me! They answered every question I had (No matter how crazy my questions were), made sure to highlight everything I was interested in and just came across as two really down to earth people that loved working out and were committed to providing a place that everyone could love working out in too.

I'm really glad I stopped here and couldn't recommend this place more! If you're looking for a new club, check them out!

Source: Google

★ 5

Great staff very welcoming! The gym is very clean and a lot of equipment! I would definitely recommend Anytime fitness to anyone!

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★ 4

O.K. place to work out. On the small side with the minimum equipment. Nice showers. Very busy shopping center but adequate parking.

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★ 5

I've been a member of Anytime Fitness in Short Pump for about six months. I can say only good things about the staff and the facility. Michael welcomed me on my initial visit and got me oriented. I was looking for personal training so he hooked me up with August. Since then I have been working with August weekly and am remarkably more fit as a result. He set me up with workouts to do on my own. I manage to get back in one more time each week. The gym is always clean and the machines and equipment in good working order. August is a very knowledgeable and diligent. He has tailored our sessions to my needs. I recommend this Anytime Fitness and personal training there with August.

Source: Google

★ 5

The owner and staff are awesome and extremely knowledgeable, if you have any questions they are always ready to help with a smile and the gym itself it is always a clean and safe environment for all genders all races all body shapes there’s no discrimination this is by far the best gym I’ve been to.

Source: Google

★ 5

I needed help with a couple of questions and one of the employees went above and beyond and was extremely helpful in answering them. 10/10 staff.

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★ 5

Super helpful staff, nice facility!
Free weights area may not compete with a Gold's or the like, but it buries most Orange Theory and Planet Fitness..

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★ 5

Haven't been there yet, but it looks like I'll have to go to this one. The one on Bell Creek road, the people who run that one doesn't have the decency to fix the fob access machine and it's always out of whack. They never answer the phone, and the place is filthy.. so, short pump location ? I'm on my way.

Source: Google

★ 2

I'm coming from another major gym that is fully equipped so my perspective of this gym is that the equipment available is just ok. Enough to get the job done.

The knock here is really the fact that they watch your workout sessions (or maybe I'm just that lucky and it's only me) on camera. As well as your entrance and exit of their bathrooms.

It is really odd for me especially because I normally work out really late in the evening and into the early morning. So I am usually the only one in the gym at the time.

There are plenty of other options in the area I would check out prior to becoming a member here.

Source: Google

★ 4

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★ 5

The staff at Anytime Fitness are very friend and help you achieve your goals at the gym! My first time rejoining the gym was a great experience! Michael the general manager was very inviting when I first enter the gym! He showed me around the the gym and he answered all my questions and concerns! August my couch was very inviting! He made me feel confident and motivated when I did my consultation! He help me set my goals that I want to achieve for myself at the gym! He answered my questions and concerns! He share in information with me that was helpful! August made the information understandable as available to me! The club was very clean and everybody’s at the clubs was happy! I would definitely recommend this gym to anybody that wants a place that make you feel welcome!

Source: Google

★ 5

Not so crowded. Equipments are generally free. Sufficient weights, clean. Not too costly.

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★ 5

THE BEST GYM!!! The new owners put their hearts into the place!
The trainers there are amazing. I have lost covid weight with their help, and have gotten much stronger. I still have a ways to go but I'm enjoying the journey. The gym is clean, the equipment is logically placed, the owners very responsive to requests. I always feel comfortable and safe there. If you are looking for a small, wonderful gym to aid in your fitness journey, Anytime Fitness at Short Pump is a fabulous place to start!

Source: Google

★ 5

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★ 5

Great staff, friendly environment, clean, and has all the equipment most people could ever need. Great location!

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★ 5

Great location, love the setup, open and bright.

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★ 1

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★ 5

The new owners at this location are really appreciated. The club is very clean now. The new owners are also personable and they listen to the members. They placed a high quality stationary bike in the club after I asked for one. I've attended this location since 2019, and the club is better now, especially since December of 2022.

Source: Google

★ 1

Was visiting from out of town with a friend of mine and brought him with me to this gym. I was told when I purchased the membership I could bring a guest but the owner, a short little meat head tried to charge me $10 to bring a guest and the actual facility was pathetic to say the least, went to planet fitness down the road where I also have a membership and if was honestly an amazing gym. I'm actually glad he ran us off but he still gets a 1 for legitimate reason. Wouldn't go back if he begged me to I'll stick with planet fitness 👌

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★ 1

Horrible company

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★ 5

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★ 5

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★ 1

Bad service i been here since 10:7 no one there and the mab said that they open I try to call them no one answer the phone and we are 4 people trying to get membership

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★ 4

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★ 1

I joined the location in Chester with every intention of using it. I never used it. I moved back to Richmond and returned to law enforcement. Although the Short Pump location is not that far from me, I will never go there, I have free access to 3 gyms now. I have begged to be released from the contract I have gone to my Dr and gotten a letter as well. But because the letter does not have the exact verbiage they want. My Dr is not going lie. They still won't release me. Anytime Fitness has been relentless with calls and emails as though 1 membership lost will cause the doors to close. Can I please catch a break here?

Source: Google

★ 1

Source: Google

★ 1

Customer service is lacking. As a 24 hour gym there isn’t staff there 24hrs. However there is security footage. Just like any other location members can make complaints about other members. Instead of communicating in a proper, ethical way, this company locks down membership or kicks you completely out when you ask to see proof of what the complaint is about. They don’t provide any security footage and word of mouth seems to be how they operate.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

The staff is fantastic and helpful. Is like having your own private gym.

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★ 5

Awesome gym! Always clean with equipment back in place. Members are very respectful and the owner and management team are super nice and always say Hi! Best of all, it's never too crowded where there is a wait and membership is very affordable.

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★ 5

Cool little cozy place.

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★ 5

Great, clean, spacious.

Plenty of free weights, a cardio area, and a turf area for classes.

Was surprised at the quality. Well worth the fee.

Source: Google

★ 5

It's a small gym, but has all new equipment and is set up to meet my needs. It's never crowded and you can work at your own pace.

Source: Google

★ 5

Great place to work out. The manager and trainers, Jess and Justin, are excellent, very friendly and they are always willing to help. They have helped me put together a nutrition plan and have discussed my workout plan with me. They are even there if you just need a spot when you are lifting. You can tell they care about your workouts and how you are doing. I checked out several gyms in the area and this is by far the best. There is a friendly atmosphere that includes other members willing to help you if needed. The place stays clean and weights are always where they should be. Also the owner, Jess, is a fitness competitor and she lives her advice which is more than what you find at most gyms. I highly recommend this gym.

Source: Google

★ 5

Incredible location with the greatest team! Jess is a phenomenal trainer and willing to answer endless questions to get you to your goals. She and Justin keep the gym spotless and welcoming with great music and a friendly atmosphere. If you're looking for a gym that you'll actually be excited to go to, you've found the one.

Source: Google

★ 5

Anytime Fitness is clean and inviting. Open 24 hours and the staff is amazing. I highly reccomend them.
They are friendly, knowledgable, and non judgemental. They inspired me to get healthy and helped me every step of the way.

Almost one year ago I weighed 209 lbs. I had no stamina and felt horrible about how I looked and felt. I tried to cut back on what I ate with little success. As of Decmeber 2018 my blood pressure was elevated and I weighed 205 lbs. I struggled to find a way to get healthier, feel better, and look better. That's when I found Anytime Fitness Short Pump and Jess Jenkins!

My experience with her and Anytime is nothing short of amazing. She welcomed me in as if I was a member of her family. I did not experience any judgment and felt welcomed by everyone there. I have never experienced this at any other Gym facility.

Jess immediately engaged me to develop a plan that worked for me and would be successful. She regularly checks in with me even with out personal training. For the first time in my life I truly felt I could lose the weight and change my lifestyle with her help.

Jess and I have worked with my nutrition and workout regiment over the last 6 months. I am now down to 180 lbs and feel amazing. With her help I found a way to eat healthier without feeling deprived. I also have built up my strength and cardio.

I seriously can't thank Jess enough for all she has done. She has been a beacon for change in my life which I am immensely grateful for.

Source: Google

★ 5

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★ 5

Environment shapes! This is place where You can create a long lasting change!
Get in there and be healthier, stronger, happier.

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★ 4

Great

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★ 5

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★ 5

Good gym. Well stocked and the bathrooms are nice and clean.

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★ 5

Great gym, great price. The owner is incredibly professional, welcoming and kind. It's never too crowded, everyone cleans up after themselves, excellent environment.

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★ 5

Best gym in the Pump!!! Jess runs an amazing training gym!! Best equipment and everything you could need!! 24 hr access!!!

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★ 5

I have had nothing but positive things to say. I'm still a little intimated but the staff has always answered all my questions.

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★ 5

The trainers at this gym are awesome! They take time to get to know each member personally and help them obtain their goals. Friendly and welcoming staff and members alike. The facility is clean, open and inviting for a 24 hour gym. Keep up the amazing job!

Source: Google