★ 5

Rae is fantastic! She is helpful and always provides a great class.

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★ 5

Janeen is an amazing instructor. Love her!

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★ 2

The customer service and cleanliness of the studio were truly 5/5, but my main goal was to take a great class and that part fell short. I’m not new to Pilates, but I am new to Club Pilates, and I understand every studio does things a little differently. I use ClassPass while exploring different studios until I find “the one”, but since the class I wanted wasn’t available on ClassPass that day, I purchased a $39 single class.

Unfortunately, the class experience was disappointing. The instructions were unclear at several points, which really throws you off once the countdown for each exercise starts. I found myself trying to watch my neighbors just to figure out the correct form instead of receiving clear guidance or adjustments from the instructor. With only about seven people in the class, I didn’t expect this to be an issue.

I’ve taken other CP classes that provide much clearer direction and a more supportive experience, so this was a letdown.

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★ 5

Paula is a great instructor. Very knowledgeable and attentive to form while performing all the exercises. Great studio, very clean and very attentive staff. Marley was great at checkout as well. Highly recommend for all your pilates reformer needs.

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★ 5

Amanda is the best! Her instructions for form and safety are very clear. She gets you results by working you out hard but in a fun atmosphere- yesterday’s sculpt class flew by!

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★ 5

Amazing! Great session!

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★ 5

Club Pilates Pentagon City is amazing! Each class I attend I leave feeling stronger. Since beginning, my mobility has greatly improved. Club Manager Marley is always very welcoming and does a wonderful job at making the studio have a community feel. All of the instructors are fabulous. Instructor Maesy is awesome! Her classes are challenging and fun. I always leave her classes with a good sweat, a big smile, and a good laugh. Thank you Club Pilates Pentagon City!

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★ 5

Marley is a fantastic instructor! I needed several modifications, and she helped me. Then she recommended individual instruction, which is what I was looking for. She really knows her stuff! Highly recommend her class!

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★ 5

Maesy is a fantastic instructor! She is attentive to everyone in the class and her instruction was clear and precise. Her positive attitude and energy was inspiring!

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★ 5

TT’s Pilates classes are amazing!

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★ 5

Raye is a very attentive instructor and has a lot of patience.😃

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★ 5

There are many great instructors at this location. Maesy is really funny and makes you work hard!

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★ 5

Raye and Karla have helped me build so much strength in just a few months. I leave class feeling two inches taller and love the relaxed, positive atmosphere!

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★ 5

Love club Pilates. Janeen is a fantastic instructor. great workouts. Good variety of instructors. Good pacing, good directions for body alignment. Nice to see more men realizing the benefit of getting their core strengthened. Upbeat and well paced. They allow me to modify for my abilities which has helped me to continue improving. Love it

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★ 5

Wonderful lesson! I look forward to coming back!

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★ 5

Ms Jen is ABSOLUTELY AMAZING!! Always a great class!!🙏

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★ 5

Loved Raye’s incorporation of TRX in class today !!! She’s a great instructor - always ensuring proper form is used.

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★ 5

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★ 5

The classes are challenging and fun, the equipment is in excellent condition and always very clean, and the instructors and staff are very welcoming and pleasant.

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★ 5

The intro class let me try a good set of stretching and strengthening exercises. I appreciate how Marley gave clear instructions, made it manageable, and offered ways to extend exercises and make them harder. I liked that she emphasized listening to your body when choosing intensity.

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★ 1

True robbery! If I could give zero stars, I would. I was a member of this studio for a year and a half. On August 2nd, I upgraded my membership to Passport Unlimited to be able to go to other studios in the area. From that day on, I was unable to book a single class, neither through the app nor the website. I called and emailed. While staff could book classes on their end, I still had no access myself. The response? I was told there would be NO REFUND for the $299 even though I didn’t attend or/book a single class. To make matters worse, I’m now being charged another $100 for next month’s cancellation fee simply because there was less than a month left lol. I have no words for this kind of management, no sympathy or understanding towards their long-time loyal members. I strongly recommend avoiding this place to prevent hidden fees and getting charged for services you never receive. Do yourself a favor and find another studio before you get robbed too.

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★ 5

Raye is great! She’s always very attentive to everyone’s concerns and needs, and ensures one has the correct pose. I really enjoy taking the Monday’s CP reformer flow 1.5 class with her!

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★ 5

Re joined because of this location
Mary made me feel very comfortable

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★ 5

Melany is great! Good music selection.

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★ 5

Jennifer was an excellent instructor. I am delighted to be a member of this community.

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★ 5

Great introductory class! Marley was awesome. I ended up becoming a member same day and purchasing the unlimited package. Would recommend the Pentagon City location. :)

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★ 1

Very poor service, do not subscribe

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★ 5

It was an amazing experience!!!! First time doing Pilates, She took her and making sure I did everything correctly, love it.thank you

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★ 5

She is awesome. She makes you work eevery muscle in your body

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★ 5

Phenomenal experience!

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★ 1

Extremely unwelcoming and arrogant staff. After attending atleast 7-8 different classes around the area, I must say club pilates was my worst experience. Terrible experience.

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★ 5

Raye is the most attentive trainer I've experienced and I feel like I have been worked out thoroughly after every session and I love it. Raye really is the best and has a way of making us feel cared for while we're being challenged. 🥰

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★ 5

Melany is an amazing Pilates Instructor! She is knowledgeable and teaches a great class for all levels of experience. I always feel great after a Club Pilates class.

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★ 5

Excellent studio in a great location! The staff are incredibly friendly, welcoming, and helpful. Marley was a fantastic instructor—clear, encouraging, and attentive to everyone in the class. She made sure participants of all fitness levels felt comfortable and supported.

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★ 5

Lauren was a great instructor for my intro class. She was patient and made sure we all knew what we were doing throughout. She also was very helpful with answering my questions at the end.

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★ 5

Nice first experience with pilates

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★ 5

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★ 5

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★ 5

I did an intro class which was 30mins and modified, but boy when I tell you it still felt as if I got the full experience! I still got a good sweat and felt the burn. It felt good stretching my muscles, it’s literally a full body workout. I did not commit to a membership only because I feel like I’m not going to use the days within the timeframes given, but I do plan on paying the fee to drop in on some classes.

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★ 5

Loved the experience!!!

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★ 5

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★ 5

Ashley is a great teacher. She’s very warm and welcoming and has a diverse and fun playlist. She makes the exercises rigorous but not so much that you feel defeated but enough to feel like you’re challenging yourself at a level one. I always get excited when I see that she’s teaching.

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★ 5

Janeen continues to be the best instructor at Club Pilates!!
She's patient, consistent and attentive. She pays attention to everyone in the class and is knowledgeable about each of us and our limitations. She offers new additional moves for us to try and always give us a variety of exercises each class. After each class I feel as though I've been working out for a few hours, even though I only attend one class per week. I have continued my practice because Janeen has been encouraging and supportive. I recently completed my 100th class!! Thank you, Janeen, you are the Best!!

I wrote this review since months ago, still true!
Janeen is the best instructor at this studio. I've continued my practice at this location because of Janeen. She is patient, doesn't have you switching between lots of pieces of equipment at lightning speed. She tells you before class begins what pieces of equipment you're using. That mentally and physiologically prepares a student to get the equipment easier and be able to keep up with the pace of the class. I wish more of the instructions were this way when they implement equipment changes. Janeen gives encouragement throughout the class and you can understand every word she says. She acknowledges the progress of the regulars and assists new students.

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★ 1

Did not get to take the class due to not having any grip socks which i wasn’t informed by classpass but the people at the front were very unfriendly and not welcoming not very impressed at all

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★ 5

Finally took my intro class yesterday with Maesy and I can't wait to start my pilates journey! The intro showcased how to use the fancy pilates reformer machine and you get a little sweat going too! Although it is super low impact because you aren't on your feet, it works muscles I've never felt before and still challenges you! Maesy was personable and enthusiastic about her work and I look forward to taking her classes in the future!

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★ 1

Be weary of who you take a class with. I saw some other reviews about this teacher Raye and glad to know its not just me. Most of the people at this studio are not as friendly as other Club Pilates studios but Raye was not nice and annoying. Felt like she was picking on me and singling me out and 'adjusting' my form when I was trying to take breaks. I went to her class a while ago but never again!

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★ 5

Maesy is such a great instructor! You can tell she has a passion for Pilates and puts her whole heart and soul in it.

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★ 5

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★ 1

I had a run in with a very nasty teacher, Raye. Raye singled me out and tried to "fix" my form 10 times within the first 15 minutes of class, even when I was taking a break! My form is not bad considering i've been doing pilates for +6months. It was weird. I won't take another class with her but I do like the other teachers. Not going to let a random lady deter me from my goals but be weary if you take a class with Raye.

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★ 5

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★ 5

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★ 5

Robin is the best, she's so knowledgeable and every class with her feels fresh. She's creative, warm, funny and encouraging. Couldn't ask for a better instructor

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★ 5

Absolutely love this studio! The staff is friendly, the instructors are knowledgeable and personable, and the manager, Lauren, is always helpful when I have a question or need assistance!!

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★ 5

Had a great first class at Club Pilates! Informative, approachable, and feeling flexible. Recommend giving it a try if you want to become more aware mobility.

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★ 5

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★ 5

I tried an intro class and it was a different kind of workout. Lauren explained the movements well and I had no trouble understanding them. She cued very well too. Interested in trying more.

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★ 5

It was my first time doing Pilates and Marley was awesome! Definitely coming back.

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★ 5

The class is as great for beginners as. Me and my sisters went and decided to join.

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★ 5

Really enjoy Raye’s class! Definitely recommend her and the cardio sculpting class. Both amazing.

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★ 5

Michelle and Melany are amazing instructors that are passionate about Pilates and go above and beyond every class!

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★ 5

Marsh is a great instructor!

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★ 5

Robin’s classes at Club Pilates Pentagon city are fantastic. Her classes are hard (in a very good way!) and she’s always adding something new in. 👍🏻👍🏻 for her Yacht Rock soundtrack too!

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★ 5

I love Raye’s classes! She incorporates movements that work muscles I don’t even think about. Her 1.5 class is both challenging and invigorating at the same time! I’ll keep coming back!

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★ 5

Love this place. I have enjoyed all my Pilates classes so far since last year starts from March.

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★ 5

Janeen is incredible - best instructor!

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★ 5

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★ 5

Wade was great! I am still pretty new to Pilates and being a plus size body in a new fitness program can be intimidating. Wade made me feel comfortable, offered accommodations and showed how to correctly do the workouts. I felt great leaving the class.

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★ 5

Love all the instructors! However Maesy stands out as she explains the impact of every move on the muscles and always explains the correct form as not to hurt ourselves yet she always push us to progress and I love her routine which is unique and stands out from the other instructors. She is awesome!

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★ 5

Raye’s 9:00 am sessions are an easy way to start the day off right.

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★ 5

Ashley consistently provides me with a great experience. She helps with modifications when I need them and I always feel comfortable in her classes. I feel safe and welcomed and strong

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★ 5

I came here for the intro class and Marley was our instructor. I appreciate how she explained all of the equipment and some terminology before class started. She was also attentive to everyone in class whether we had mobility restrictions or just needed simple for corrections, and she did it in a way that didn’t interrupt the experience for others who needed less assistance which some instructors miss the mark on lol.

I highly recommend the intro class. It was enough to give you a taste of what Pilates is like without leaving you feeling like you are fighting for your life at the end 😂

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★ 5

Raye was awesome! She was attentive and engaging .

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★ 1

DO NOT go to this location!! I went to this location for over a year and needed to cancel due to relocating to a different area. When I called to cancel I was told that my final payment would be taken out in July. When I was charged in August and assumed it was a mistake my bank cancelled the payment and I received an email from the manager that made no sense which she stated I have not cancelled. I immediately called the studio to rectify the issue, where they let me know that it was a mistake on their part and that they saw the notations to my account being cancelled. I thought nothing of it again until October when I received a call from a collections agency for almost $1,000! I immediately began calling the studio where the manger REFUSED to speak with me for months. I am just now getting a hold of the manager via email after 3 months! The manager has been curt and rude in her email interactions and so far unaccommodating to an issue that happened under her supervision by her and her team. Do yourself a favor and DO NOT go to this pilates studio or any ran by this manager (her name is Lauren McManus).

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★ 5

Amanda is an amazing instructor, I love the class!💞✨

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★ 5

Jen V is amazing and I felt comfortable as a beginner taking her class. She explained everything thoroughly and had a calming and positive attitude.

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★ 5

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★ 5

Very knowledgeable and took all the fear I had away. I felt very welcomed.

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★ 2

the vibe, classes and instructors are great but WAITLIST IS CRAZY. it’s so hard to find a good time to book for classes especially level 1. I had just the 4x a month membership and I always see 6-10 waitlist of people just waiting for most classes. I wish they don’t just accept everyone and really make sure they have enough supply to meet the demand or work something out with members when that happens.

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★ 2

There are pros and cons to this location.

Pros - is the Pilates itself. This was a fantastic exercise program post rotator cuff and bicep tendon repair.

The instructors are all very nice.

Cons - it is extremely difficult to book classes. Upon joining, it took me 3 weeks to get into a class I wanted. I joined classes more advanced that I was not ready for the first couple weeks. I expressed my frustration and the desk said they would have a manager call me, which never happened. At $259/mth, I wasted 1/2 that already.

Parking - they offer and hour free parking in front but spaces are limited. I did read from comments below they validated parking but no one ever informed me of that.

Limited weekend classes. No Saturday evening classes and no Sunday afternoon/evening classes available.

Space constrained area to prepare - there is a small corner with cubby holes and flimsy cheap cube drawers to place your belongings- the ending class and beginning classes are constantly bottle necked.

If you travel for work, know that you can freeze membership a month at a time but will not freeze less than a month.

There is a 3 month commitment you must sign, after the 3 months I inquired about the 8 classes a month vs the unlimited knowing my work schedule is not ideal for this club's offerings. I was informed that prices are going up and the 8 classes a month is almost the current unlimited price. I spoke to woman at desk and informed her that I may consider canceling. She told me if I do, to do before my anniversary date. I emailed today and found out there is a 30 day notice I must give. If I don't there is a $100 charge.

If you are flexible
During the day, can physically take any class at any time and are interested in predominantly weekday workouts, you will be ok.

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★ 2

Avoid signing up unless you're okay with being bombarded with constant texts and calls. It completely turned me off from joining. Instead, I ended up going with Solidcore, which has been a much better experience. I understand needing to promote services, but it's overwhelming. Let your work and classes speak for themselves rather than pushing people with excessive follow-ups, it had the opposite effect on me. I ended up blocking their number to stop the communication.

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★ 1

If you’re looking for a really good workout and higher level Pilates, this is not the place to be. It’s okay for beginners, but once you reach a certain level I recommend finding another studio with instructors who actually care about form and teaching.

I have been going for nearly four months and every sculpt and flow class is the same movements every time. The instructors are reading off a sheet during every class, and there is never any “flow” actually built because of this.

To add to the mediocre workout, the cancellation policy is extremely rigid for the user, but not the CP team. You get charged if you don’t cancel 12 hours before class. But if you are on the waitlist they can notify you that you are in the class 2 hours before, and if you don’t show or cancel you lose the credit, even if you get the notification at 5am when most people are sleeping (with my package, that’s $28 lost!). They try to frame this policy as one that is “meant to provide a more seamless and convenient booking experience, and not meant to work against you,” but there has yet to be an instance where this has been convenient for me or others.

If you are looking for experienced instructors and a studio that genuinely cares about your experience, I suggest joining a studio that isn’t a massive chain like Club Pilates which has lost sight of what pilates practice and studios should actually embody.

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★ 5

I always enjoy to do pilates . Instructors are very amazing & cooperative. Specially ms Lauren , ms kate , ms Robin they are awesome.

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★ 5

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★ 5

Robin is a phenomenal instructor who keeps the energy up and motivates the class to do their best every time!

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★ 5

Raye was thoughtful, kind and her instruction was great for me. As a first timer, I was worried I wouldn’t understand all the instructions. Raye explained them so well and then gave gentle corrections to get the maximum benefit of the move.

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★ 5

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★ 5

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★ 5

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★ 5

Beyond the classes I think what's great here is the customer service. I've always had a subpar experience with gyms and fitness studios when it came to customer service. I've only been a member at CP for a little over a month and so far it's been the best customer experience I've had.

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★ 5

Morgan’s Suspend class was great. An excellent combo of strength, flexibility, balance, and a little bit of cardio. Loved how the class was unique in combining TRX and a Pilates chair. Her instruction style is bubbly and fun while also providing a close attention to proper form for all in the class.

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★ 5

Love Michelle’s explanation of how the Pilates moves benefit or work with specific muscles.

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★ 5

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★ 1

Instructors are over-worked so they often come to class with very low energy (bless their hearts). They over enroll their memberships so they are always completely booked for at least 2 weeks and the waitlist doesn't always work out. It is way too expensive for the customer service and access you get. I really enjoyed the flow 2 classes but unfortunately had to cancel my membership due to poor experience.

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★ 1

AVOID! Money hungry new management. I asked them to pause my membership during the appropriate window, I received confirmation that they would & then they somehow charged me the full $200, I had some money credited to my account prior and so I was only charged $75 as opposed to my $209. However, they’ve refused to refund the $75 even though I correctly reported my freeze in time AND RECEIVED A CONFIRMATION THAT IT WAS FROZEN (so I should’ve r ever been charged over $25 which the credit on my account would’ve covered). This is ridiculous. It was also $15 to freeze the account prior and $25 is a lot, but I liked the studio, however this is outrageous. You’re better off at solid core.

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★ 3

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★ 3

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★ 5

I am very pleased at Club Pilates and wish Janet could be a regular teacher. She is one of the best!

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★ 5

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★ 5

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★ 5

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★ 1

The instructor never shows for the 5:30am class. Don’t waste your time or money. They charge you if you do not show but you get a “sorry” if the instructor doesn’t show. Seems like double stands to me.

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★ 5

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★ 5

Robin is a wonderful instructor! I always love attending her classes and I always leave feeling refreshed and uplifted :)

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★ 5

I always enjoy working out at Club Pilates. And a shout out to Mary. She’s a great instructor—always comes over to give pointers and corrections. And just an inspiring teacher—she makes me want to work harder!

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★ 5

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★ 5

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★ 5

I loved getting to attend classes with my daughter in Pentagon City. Paula cued an awesome class.
The only negative was trying to get access to Pentagon City on the app. I had the misfortune of talking to Hannah. She was rude to me on the phone and her "fix" didn't work. For a moment, I doubted my decision to attend classes while in DC visiting my daughter.
My 5 star rating is for Paula.

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★ 5

She’s patient but pushes. She’s great!

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★ 1

👎Runaway 🏃‍♀️ 🚫🚫🚫!!! worst club and membership in the planet!!
👎they don't care if you're doing the movements properly or if you even understand what you need to do !
👎you will never find a spot ! taking more people then what their small place can have
👎bunch of tricky lines in their contract that the lady who is trying to get you to sign ..made sure to hide from you !!!
you will pay for every single breath! and you don't realize the size of your mistake until you decide to cancel your membership!!! they will make everything to debit you for another month ..and another ...with cancelation fees that is as much as a month of membership!!!
and you will barely get to do a class because they take more membership than the capacity of their studio ...
Runaway and save your money for a better place ✨️
also if you are new to pilates..that's another reason for you to not take this studio because it has nothing to do with the entro class you had ... once your in..they don't care if you do the right movements or have the right posture/position! (apart from one coach ...the rest is like your doing pilates from your phone ...no care )

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★ 5

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★ 5

Amanda gives a great class. It's challenging and very rewarding. She explains the moves clearly and makes sure to prompt with the details of excellent form so you get full benefit from every move. As an added bonus, you always get the feeling that Amanda is not only excited to be teaching the class, she's excited you are in it. I've been taking her classes for months now and I am very much a fan.

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★ 5

My experience was amazing. Great workout , clean area to workout ,change clothes, and shop . Instructor was kind and confident, and delivers everything with a smile

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★ 5

Absolutely amazing and wonderful experience!! Ms Jen is a ROCK STAR and her sessions are by far brilliantly put together for an effective and beneficial workout.🙌

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★ 5

Hanna is the absolute best instructor at Pentagon City!

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★ 5

Highly recommend taking any class w/ queen Janeen !!! 🩷💕 best way to start the day ☀️

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★ 5

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★ 5

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★ 5

First time at Club Pilates and loved it! My instructor was Jen and she was amazing. She made the class fun and challenging.

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★ 5

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★ 5

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★ 1

Let me start by saying the classes themselves and the instructors were all lovely and this review is not pertaining to them. I signed up for a membership in September of 2023. Unfortunately in November I had a family member pass away and had to leave the state for a bit. Called the pentagon city location and sent them the signed paperwork to freeze my account. In December I get a notification that my account is past due and to contact corporate as my bill is going to collections. I explained the situation with corporate that I had contacted the studio and even verified it was canceled the week after via phone with the receptionist and they told me to contact the branch. So I called twice over the course of January to be told to not worry about it and the manger would take the charges off. Got a email from the manager finally saying that they never received my notice and the four people I talked to over the phone hadn’t processed the cancellation correct so now it is in collections and they can’t do anything. I was going to re sign up for the location at but the negligence on part by the front desk staff and the manager has me reaching out to corporate and write this in hopes they don’t do this to other member

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★ 5

Excellent! Thank you, Jen!

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★ 5

Robin is fabulous!!

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★ 5

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★ 5

Janet’s Cardio Sculpt 1.5 class this morning was great. She’s an excellent instructor!

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★ 5

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★ 5

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★ 4

I have been going to this studio for 5 years. I have noticed that over time the quality of instructors has mproved dramatically and there has been less turnover. Practicing on the reformer has made s huge positive impact on my body and strength.

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★ 5

Amanda is one of the best instructors! She gives precise, detailed directions that all can follow, and her cheerful attitude is a bonus for sure! It’s always a delight to take her class!

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★ 5

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★ 5

Janet does amazing classes! The routines are challenging, but not unmanageable. And she gives great instructions and corrections, so if you're new, you never feel left behind! Thank you, Janet 😁

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★ 5

Amazing ambiance and knowledgeable instructor, definitely will be attending more

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★ 5

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★ 5

Robin is amazing. She is the first instructor to encourage me to try a Level 2 class when I was nervous and didn't think I was ready. I did it and it has taken my Pilates training to another level. Thanks Robin 😊

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★ 5

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★ 5

I enjoy Robin’s classes- they are always challenging and have a great variety. I leave class knowing I have had a full body workout. Robin presents new challenges every class and offers progressions and modifications to make sure you get the challenge you need from every class!

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★ 5

I have been a member of Club Pilates for over 18 months. My favorite classes are the reformer flow, control, and center+balance classes. These classes have been helping me with all my old lady maladies. I have enjoyed all the instructors and their various approaches to the classes. Some time ago because of work, I switched my Pilates schedule to primarily Monday, Wednesday, and Friday morning classes. These all happened to be with Janeen, and she has been great! She changes things up weekly so that you never get bored. She is hilarious and is so good at motivating you in the wee hours of the morning!

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★ 5

What a great workout. Susan's sweet sense of humor was perfect for me. My giggles ended my mind's chatterbox, which was focused on being with the discomfort. She made it easy for me to forget the sensations I felt from my muscles. Great class!💛😊

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★ 3

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★ 5

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★ 5

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★ 5

This studio has so many great instructors! Jen provides a balance between a challenging workout—really pushing you to do your best—while providing alternative options to personalize the experience. Mary is calm and steady. Robin is encouraging and positive, seeks feedback and tries different workouts to switch things up. Lauren is the most challenging, so pick her class if you want to sweat and ache (she’s nice about it, might even innocently laugh if you sigh loudly). Jonathan is always a joy to see at the front, very helpful and personable. My only complaint is that it can be hard to schedule a class if you don’t plan a couple of weeks in advance…just a disadvantage of a busy studio.

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★ 5

Challenging class and Janet was conscientious about making sure all the participants were doing movements and exercises properly. Lots of variety in the class.

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★ 5

I enjoy Jen’s classes because they are always varied and challenging no matter the level of the class. She is great!

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★ 5

Lauren is awesome

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★ 5

It was my first time taking a restore class and Paula did a great job explaining everything in a clear way. Really enjoyed it!

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★ 5

Outstanding experience. Fairly new to Pilates and she was so helpful and happily provided additional instruction when needed. Also in a great mood throughout the class. Loved it.

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★ 5

I really enjoy attending classes here. I mostly do Center and Balance classes with Melany to destress after work. Her music is wonderful.

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★ 5

Robin, thank your for inspiring me to keep going! You’re awesome!

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★ 5

Janeen and all of the instructors are great. The option of different workout programs has made it easy for me to add in a run during my week when I am not toning and improving my core strength at Cub Pilates. My recovery day used to be at home alone. Now my recovery is the Center & Balance Program with an instructor and my group. The unlimited option for a member it’s definitely worth it.

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★ 1

Don’t waste your money!!! Every evening class is booked with a waitlist before you’re ever allowed to sign up if you’re not an unlimited member (who get to sign up first). I was misinformed about this and other things by their sales team when signing up. I’ve asked for solutions 3 times without response. The instructors are great, but management at this studio makes it a bust. Try a different studio.

Also you’ll see management’s response below, but they’ve since confirmed via email that it’s NOT actually “30 days in advance” and have done nothing to assist with the problems I’ve described. Beware they may not be honest with you and then you’ll be charged $100 to try and cancel when you learn the truth.

Source: Google

★ 1

I have been a member at club pilates in multiple other cities I've lived in and this location is by far the worst- SO poorly run. I was deducted a class for no showing that I never even signed up for and while the manager Lauren claimed she would credit me back, she never did. I had to email repeatedly for almost two weeks to even get an answer. When I terminated my membership, they continued to bill my card and would not reverse the charges despite how many times I emailed and requested it and provided proof of my terminating per policy. The only way I eventually got my money back was by getting my bank involved. Management (Lauren) was hard to get ahold of and always incredibly rude in our correspondence. Do not at all recommend this studio.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Started Club Pilates at the end of last year with 8 classes a month. I enjoyed it so much that I upgraded. The teachers really encourage you to challenge yourself. With Covid it’s probably not as easy to be hands on but it would be nice to have more or that type of one on one correction. There isn’t a community vibe at this studio, if that’s what motivates you, but the team is really friendly. It’s also a small space so less conducive to hanging around or getting to know people.

Source: Google

★ 5

Janet is a great pilstes instructor! She is friendly, upbeat, knowledgeable, has mastered the art of cueing, and changes up her routines in her regularly scheduled classes so that we are not taking the exact same class every week.

Source: Google

★ 5

Source: Google

★ 5

I am always greeted by kind staff at this studio! Amanda is a real standout instructor. Her encouraging yet challenging cardio sculpt class is my favorite. Thank you, Amanda for helping me reach my fitness goals! You are the reason I increased my membership from 4 to 8 classes a month. I actually find myself looking forward to a workout - who would have thought?!

Source: Google

★ 3

I’ve gone to a few classes at this location and my overall experience has been good, but just not great. I love the classes and the class studio, but it’s so hard to get into a class. I’m waitlisted nearly every time and there’s a 50/50 chance that I’ll get in. Also I’ve found that on the app it will say I’m out of credits when I’m not. For example, I was waitlisted for a class, didn’t get it, so I try to book a class for the following week (which I’m also waitlisted for). Even after that original class that I signed up for is over, it still says I don’t have class credits and I end up buying another just to get on yet another waitlist.

I also had an experience this morning where I finally got into an 8am class. I was running late, but luckily there’s plenty of street parking early in the morning. I paid for my parking and noticed that there was a group standing outside of the studio at 8:03am. We waited, and people started leaving around 8:15 since they knew we wouldn’t be having the full 50min class. I stayed since I paid for parking for the hour, I might as well wait until someone shows up to see what happens with my credit and make sure I don’t get charged. I walked around, got coffee, and still at around 8:30 no one was at the studio so I left.

I didn’t get charged with a cancellation fee and luckily my class credit is working on the app. I will be back of course, but having a class cancellation with no email or anything was not an enjoyable experience. Especially when I’ve been trying to get into a class for a month. They always say the hardest part is showing up, which it is and I did that, but it sucked that the instructor or someone couldn’t do the same when it’s literally their job to do so.

Lastly, I’m not a fan of the lack of transparency with pricing. I wish it was just on the website.

Source: Google

★ 5

Love the classes!!

Source: Google

★ 1

Extremely rigid policy, after 5 min you can’t enter class, no exceptions. Classes are always full. You get charged if you don’t cancel 12 hours before class, but if you are on the waitlist - they can notify you that you are in the class 2 hours before, if you don’t show you are also charged.

Edit - Responding to owner, probably done by manager Lauren who lacks empathy on a serious level. Would not be someone I would want representing my brand.

Source: Google

★ 1

I loved the class I took here. Unfortunately the studio’s manager has been unresponsive in my request to activate my membership so I can return. It has been a week of me chasing the manager (as the studio staff — who are kind and responsive — cannot activate on their end) and she has not given updates or been communicative on next steps. Until this is resolved I am unable to book classes and unfortunately nothing has been done despite my consistent follow-ups. Disappointing level of professionalism from management for a person who rightfully paid for a membership but cannot access it.

EDIT: I was able to sign up with a different CP branch using this same route that was so troublesome for this branch, and they were able to verify my eligibility over the phone in minutes and give me my membership access in under 24 hours. I was given the class passes I paid for. This shows the issue is specific to this studio.

Source: Google

★ 5

Clean and welcoming facility - great options for classes and class times!

Source: Google

★ 1

Source: Google

★ 1

Be careful subscribing to Club Pilates. They have great difficulty cancelling memberships and will continue to bill consumers even after cancellation.

Source: Google

★ 1

They canceled my booking without notifying me and refused to give a refund

Source: Google

★ 5

I’ve been taking classes for a couple of years at Pentagon City and I really love it. I’ve tried to back down on my membership because it is on the pricey side, but I always end up going back to unlimited. Every class leaves me feeling better physically and mentally. My favorite teachers are Wade, who loves to teach, and Bradley? Wednesday 11am class, super detail oriented. Both excellent teachers. I can definitely do things that I couldn’t do before. I’m hooked on a healthy thing. Hallelujah.

Source: Google

★ 5

This "club" has transformed me. I am an older woman, and I have known about Pilates for years. The commitment of the teachers and staff makes you feel comfortable from the first class. I have now taken 12 classes and will never turn back. My body is grateful. Club Pilates Pentagon City is the place to be.

Source: Google

★ 5

CP Pentagon City has clean facilities, helpful staff, and wonderful instructors!! I’ve been taking classes for over a month. All instructors that I’ve been with are super responsible and usually able to give a lot of personalized advices even if during group classes. Nice place to go for pilates!!!

Source: Google

★ 1

I saw a sponsored ad on Instagram for a free intro club Pilates class and got really excited. I waited a few weeks for the class which was scheduled for today at 1 PM. I arrived at 1:05 due to the horrible street parking and confusing garage parking. I was then informed I could not take the class because they had a hard cut off after 1:05. I checked the time and it was exactly 1:05 which technically is not ‘after’. I asked if this was stated in any of the three emails sent (which I didn’t remember) and The associates stated it was not. Sooooooo, how was I suppose to know!? They were not understanding after I told them I traveled a long way to get there (35minutes to be exact.) they only good that came out of this experience was them still validating my parking. It is very frustrating to wait weeks, travel just to be told no. Completely disappointing honestly. I was excited to learn more about Pilates here and take more of their classes but definitely not after this!!!

Source: Google

★ 5

Great instructors and a large selection of classes, my favorites have been with Corryne and Bradley!

Source: Google

★ 5

CP has classes available all day everyday, which makes it very convenient for my unpredictable schedule. Have taken classes with four different instructors so far and all have been fantastic! CP is my go-to Pilates studio!

Source: Google

★ 5

Source: Google

★ 5

Love this place! My Pilates class is the highlight of my day. The instructors are all fabulous but Wade and Bradley are especially knowledgable and helpful for level 1 classes. They explain movements well which is so important when working out to prevent injury and to see results.

Love Robin and Stacey for Level 1.5 / 2 classes. Their workouts are always different and fun. Love the variety!

The workouts are very manageable (and customizable to your needs), every class is different so you don't get bored and results come fast! Great workout for toning, to relieve back pain, get more flexible and full of energy.

Source: Google

★ 5

I've been going to the Pentagon City club on & off for almost 5 years now, including through almost an entire pregnancy. I really love Reformer Pilates for a full body workout, and the variety of classes & skill level of the instructors here is top notch! Even instructors whose classes you go to regularly are good at mixing up the exercises, so it never feels monotonous. I especially love the Control and Center & Balance classes. Hoping for more weekend and evening (8:30pm) classes later in 2022.

Source: Google

★ 5

Club Pilates offers great habits for life focusing on improving core strength. Offering reformer Pilates, TRX, BOSU, barre, springboard and winds chair, Pilates keeps fitness interesting and functional. Plus they have great instructors, just sayin!

Source: Google

★ 5

I really enjoy the classes at Club Pilates Pentagon City. The instructors and staff are friendly and helpful. The music and atmosphere is calming! The membership is a great investment.

Source: Google

★ 5

My friend recommended the Club Pilates Pentagon City studio to me a few months ago, and I took my first Pilates intro class. Loved it so much, I signed up on the spot and have been going ever since! Good location (validated parking & great places to eat nearby to grab a quick lunch after class), and I love the class variety as well. All the instructors are great too - Corryne, Heidi, Bradley, Robin. I love how low-impact Pilates is while producing results, adding in a cardio or stretching class here and there. I'm officially someone who does Pilates. :)

Source: Google

★ 5

Love it!! I always get a great workout! There are several different types of classes to choose from, FYI.

Source: Google

★ 5

Source: Google

★ 5

I tried a free intro class at Club Pilates on a whim and signed up for a membership that same day. I've been going for one month so far and love it! I've noticed a difference in my body and how I feel over the past four weeks. The staff are all very friendly and helpful, the studio is very clean and the booking process/app has a great user interface. Corryne is an amazing instructor and I really enjoy going to her classes!

Source: Google

★ 5

The instructors in the morning and weekends are so enthusiastic it makes the time go by faster.

Source: Google

★ 5

I've never liked a fitness studio so much! Reformer Pilates feels nice when you're doing it but you still feel your worked muscles after class is over. There is also a variety of classes so you can take a more intense or relaxing class depending on what you feel like. Love the studio and the teachers. Probably the best pilates studio in the DMV.

Source: Google

★ 5

I really enjoyed

Source: Google

★ 5

Very clean and fully equipped reformer studio

Source: Google

★ 5

I've been practicing pilates for a little over 2 years, but started Club Pilates in September. It's an amazing studio. Each instructor has their own style and keeps the classes moving all while keeping you motivated and thinking about each precise movement. You can't go wrong with any of the classes, you'll feel accomplished, stronger, and "an inch taller" by the end of each class. If you are worried about COVID, the studio is very meticulous about their cleaning protocols and even offer classes where everyone has to wear a mask. I for one don't mind wearing it, and typically keep it on regardless. There is a waitlist for most classes, but I find space opens up the week of class or a day or two leading up to it.

Source: Google

★ 5

Source: Google

★ 5

I have belonged to Club Pilates for over three years. Pilates is by far the best workout to keep your body properly alligned and strong. It is reformer based and really so much fun. At this point I can't imagine life without Club Pilates!

Source: Google

★ 5

I weekly attend Club Pilates Pentagon City for their Reformer 1 class bright and early! As someone with autoimmune illnesses that affect my joints and brain, it is always hard for me to find an athletic program that will not exacerbate my conditions. What I love about Club Pilates PC and its instructors is that they will give me modifications to movements that may be too strenuous for me and it is greatly appreciated!

I also love when Robin does particular leg movements that help with my lower body strength and while I leave out sore, it is totally worth it in the long run! I also love that despite being in a class setting, I always feel like the instructor is talking to me!

If you are looking for an athletic program that works your whole body, mind, and soul, Pilates is for you and Club Pilates PC is the place to go!

Source: Google

★ 5

I've been going to Club Pilates for almost two months and love it! The reformer machines and other equipment is top notch. Even though I was a total beginner when I began, the instructors have been wonderful in teaching me how to use everything. The Club is pristine, the staff is warm and friendly. The only difficulty I've had is booking into the 530pm classes consistently. This is due to the meticulous Covid protocols the Club enforces by closing every other machine down. It's all for a great reason but does make it more difficult to get into classes. There is a great app in which you can schedule all of your classes, I just need to be faster in signing up each month :) Parking can be found underground or in the shopping center parking lot so I've never difficulty finding a space. Glad I found Club Pilates, I'm feeling stronger already!

Source: Google

★ 5

Club Pilates has been a game-changer for me. I feel stronger and healthier mentally and physically. The club is accommodating and works to fit you into the class waitlist. Most times, they do. I highly recommend Club Pilates ❤🧡💛

Source: Google

★ 5

Pilates is the best exercise to strengthen and stretch, and build a strong core. Lots of equipment and class types to keep your practice interesting. The instructors, especially Tara and Jenn, are excellent! They bring their positive energy and creativity to the studio every time. And the Pentagon City site validates parking, which is an added bonus!

Source: Google

★ 5

Club Pilates Pentagon City is the best! I tried pilates for the first time during the pandemic and fell in love with it. My body has never felt stronger and the instructors at Club Pilates truly care about putting on a fun and effective class while also maintaining safe COVID protocols in the studio. Would definitely recommend Club Pilates Pentagon City.

Source: Google

★ 5

Love the team at pentagon city! They’ve taken all the precautions to make you feel safe working out (wipes, masks, temp checks, spacing). There is a teacher or class for everyone’s style and need too. Jennifer is my fav!

Source: Google

★ 5

Great space and classes. Mask required and mask optional classes available

Source: Google

★ 5

I joined this studio before the doors officially opened and remain a grateful student and member.
The owner and management team care about people and create a welcoming place to learn and practice wellness and strengthening. The instructors are knowledgeable in their craft and teaching practice.
I have enjoyed continuing my learning from them throughout the COVID-19 imposed studio closure.

Source: Google

★ 1

I canceled my subscription a month ago and they keep bugging me about paying. They even called me from a restricted number and asked me to pay. Very unprofessional.

Source: Google

★ 1

I have been going back and forth with this studio regarding my cancellation. They are still trying to bill me for 4 classes even after I cancelled and didn't even use all four classes from the previous billing cycle. I am in a dispute right now regarding this issue. Trying to cancel is a nightmare.

Source: Google

★ 5

I LOVE this place. It gonna be 2 years that I have been coming here. This place changed my life. I have back problems. My back pain improved since day one. The teachers are the best, experts in their field, friendly and professionals.
This studios has the best teachers. Denisse is FABULOUS. She has help me so much with feedback. She is extremely knowledgeable and she genuinely cares for you.

Source: Google

★ 5

Love this studio! The owner and manager are AMAZING and all the instructors are so good. They teach to your level, and I’ve never felt out of place here. Plus, it’s fun and the workout flys by! Highly recommend.

Source: Google