★ 5

Nice gym with very good staff, keep it up 👍

Source: Google

★ 5

The people that work, at this gym, are always nice & inviting...better quality people than some of the competition. I have been going here about 2.5 years and they feel like family 😊
.

This gym offers the most unique classes, in addition to, many of the most well-known classes in the area.
.

This Golds also caters to intermediate-advanced level trainers, lifters, fightrers & those who compete...despite it's size.

Source: Google

★ 2

Very mediocre- reminiscent of a regular neighborhood gym. Equipment is very limited especially with COVID. Often equipment is hogged/saved by other gym goers. For the classes that are offered the scheduling is irregular. There a gyms within 5 miles that offer better pricing for more offerings.

Source: Google

★ 5

I love this gym . I’ve been coming here since February, Mike allowed me to check out the gym first before i signed up and i immediately fell inlove with the environment. I come here only for pole class however , the staff at the front are always nice and speak when i enter and as i leave out. Always smiling too . The gym is also always clean and the price you can’t beat . Very happy i got put on to this gym .

Source: Google

★ 3

Does this gym offer any discount or promo code for military and veterans?

Source: Google

★ 3

Very poor enforcement of patrons wearing masks. Actually, no attempt at enforcement to get patrons to wear masks. I understand the unique situation posed in a gym but when you see patrons at the front desk interacting with staff and the staff never even suggests that they wear a mask it shows the level of emphasis. Sure these are mostly healthy snd younger people that may not be affected much by the virus, but those are the people spreading it at the highest rates to at risk people. My community had a huge number of deniers in it but at least the gym should try to help. It is in the health industry.

Source: Google

★ 4

has the minimal amount of equipment to be considered a gym.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great gym, variety of classes and workout equipment. Everything is clean - they even have little workout pods. Staff is friendly. Especially love Drishti beats yoga. Kelly and Quiana are both amazing teachers!

Source: Google

★ 1

For some reason they are not picking up the phone. I want to cancel my membership for the time being but no one is picking up the phone.

Source: Google

★ 5

Source: Google

★ 1

Quiero consuelas mi membership

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excellent facility!! Loved Dhristi Beats Yoga!!

Source: Google

★ 5

Excellent gym, with great staff and amazing group training. Very clean locket rooms. Very well managed. Most of the patrons here are very friendly too. Equipment availability and floor space can sometimes be an issue when they are busy, but I am still able to get in a great workout. Excellent location and plenty of parking in this shopping center parking lot.

Source: Google

★ 5

It’s a great gym because it’s never very crowded and they have exceptional staff - Eduardo is absolutely top notch. Definitely recommend this gym.

Source: Google

★ 1

I "WAS" a fan of Golds until having issues with management opening on time. No matter how many times I've voiced my concern, they were overlooked and I was provided many excuses. I've asked for the managers contact information and was never provided the information. I canceled my membership and was told I had to pay for an additional 30 days because that is the cancellation policy. I wouldn't have an issue with the policy if I was canceling for my own reasons and not because Golds didn't hold up to their end of the agreement.

I was forced to choose a star. I wouldn't even give them that much credit.

If you're looking for a gym where the management is proactive instead of reactive, then Golds is not the one for you. If you want a gym that opens on time and values their customers, then Golds is not the one for you.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this Gym cause It has all type of classes for losing & maintain weight.

Source: Google

★ 5

Working out at ETC is something I look forward to every single day! The people at this facility are beyond welcoming and have helped me change my life for the better! I love that I know everyone who works there by name and they know mine. Kelly is the best trainer, instructor and general manager :) The staff is amazing and supportive. The facility itself is always kept clean and organized and they have amazing machines. This gym has become my happy place!!

Source: Google

★ 5

Great gym with amazing customer service skills! Aaron was very helpful.

Source: Google

★ 2

Source: Google

★ 1

Equipment needs repair. The same machines are repeatedly out of order. Too expensive for too little. Nice staff, but not experienced or helpful with basic questions.

Source: Google

★ 5

I had a great first experience at Gold ‘s Gym thanks to Aaron Velasquez. He was super helpful and showed me around + good customer service.

Source: Google

★ 5

My experience with Aaron was excellent, felt welcomed as soon I as I came in the door also good customer service . He was really nice , He walked me through all the specials they were having . Now a #Goldgymmember .

Source: Google

★ 5

Ok so i just moved to woodbridge and a friend told me about this Gym and to ask for Aaron velasquez, now i know why, this guy was by far the most patient and professional guy ive ever spoke to. He definately took care of my kids, what an awesone man. Thank you Aaron. I do reccomend this Gym and ask for Aaron!

Source: Google

★ 5

Great customer service from Aaron, plus beautiful & clean gym!

Source: Google

★ 5

Source: Google

★ 5

For the people who I highly recommend believe count on I respect them they're kind & friendly👌

Source: Google

★ 1

I signed up for 12 sessions with Aaron Velasquez on 6/29/18. The first several sessions were fine but I guess after he began to get more clients he began to make excuses as why he could not train me. He knew that my sessions with him were only Mondays and Fridays at 11 am. On one occasion he told me to warm up for 10 mins. because he has an appointment with a new person??? I was shocked. I paid a significant amount of money to get trained not warm up for 10 minutes. So when I asked him how long he was going to be he said 15 minutes. I said that I would wait for him but he did not look pleased. After this is when it all went down hill. He later tried to tell me we only have one more session when in reality we had two more ( I have been keeping track of all the sessions in my calendar). When I showed him my facts to support that he has two more sessions he became upset and took it personal. He said that he feels that I do not trust him. On 8/17/18 I arrived at 10:52 am ready for my work out as arranged. I did not see Aaron in the gym so I asked and was told by the guy at the counter that he left the gym but will be back. I waited and waited but now it was already 11 am so I asked the manager (Kelly) but she said that she did not know where he went off to (a manager that does not know the whereabouts of staff?). She tried to call him but he was not replying. Needless to say that I wasted 30 minutes of my time there. Bottom line is this: There is no control mechanisms in this gym and the staff do as they please. They are nice to you just to lure you to sign up but when they get your money that is when they treat you like dirt. They lack communication skills and professionalism. Now, I am waiting for two sessions that I have been short changed on. When will they make it up? I do not know. The BBB will hear about this.

Source: Google

★ 1

PÉSIMO servicio al cliente. Ignoran las llamas y me hicieron un débito de más y me ignoran las llamada no me solucionan el problema no me dan razón terrible customer service when I gave them my debit card and then I talked to them and told them to remove my debit card, that they would now place the credit card and they did not debit me from the two cards and the manager ignores me the flames without giving me a reason avoid this gym the mistakes of them want one to pay them

Source: Google

★ 1

Do NOT sign up here. Trust me. Total SCAM. Will report to BBB.
They will "receive" your cancellation and then continue to charge you for months. Once you try to request assistance, your pushed aside. Tried to give the Manager an opportunity to address the matter before writing a review. The Manager gave up quickly and tried to move on without making a real effort to resolve the issue. Total scam. Avoid them at all costs! Save your time and money! Terrible manual, paper cancellation process and they do not take any responsibility.

Source: Google

★ 5

Great service, Aaron Velasquez was very helpful.

Source: Google

★ 5

Great introduction to gym and I Joined!!! Thanks to Arron great guy

Source: Google

★ 5

The assistant manager Aaron is a nice person he helped us out wit the membership

Source: Google

★ 5

Aaron is the best trainer in whole dmv area.

Source: Google

★ 5

I have been a member of this gym for 5 months
And it’s been an AMAZING experience
Big Swole Aaron always been on point with me and my fam, he just signed up my son and let me tell you this guy Aaron is the man y’all want to take care of you, smart, patient, humble and kind.
JOIN AND ASK FOR AARON VELASQUEZ !

Source: Google

★ 5

Great place to workout

Source: Google

★ 5

This Gym is amazing !!!
I came to signed up today with Aaron Velasquez and this guy was literally wayyyy too nice, took his time and explained me every single plan and gave me the best one for me, I’m so excited to begin this journey with someone like Aaron in my corner.
I definitely recommend this Gym to anybody looking for a serious place to train!!!
ASK FOR AARON VELASQUEZ THE SPANISH DUDE WITH BEARD!!!

Source: Google

★ 5

Great experience at Gold's gym today, Aarons is the guy to see!!

Source: Google

★ 5

AMAZING !! From the moment I stepped in, the energy, the vibe, the people, the tour, the pole pressure room, etc. I was blown away!!! Had a wonderful talk and learned a lot about the different classes Golds Gym provides as a Premium member !
Thank you Kelly and thank you Aaron. This place and vibe was exactly what I was looking for !!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The service, trainers & staff are amazing here at the Golds Gym in Woodbridge. Special shout out to Jose, he makes one of the best smoothies in town but his football skills need some work. Overall, great gym!

Source: Google

★ 5

I came today with my two cousins to this gym and Aaron Velasquez was F amazing! This guy literally took his time to give us a whole tour of the gym and even showed us some exercises already, he was humble and definitely professional answering all our questions!
I would DEFINITELY RECOMMEND this gym to anyone out there looking for a place where to workout, ASK FOR AARON VELASQUEZ!!!!

Source: Google

★ 5

Very professional and friendly staff. The amenities available at this gym are incredible, five stars. Aaron Valasquez is top notch and provides quality customer service!

Source: Google

★ 5

I am very pleased! The staff is very helpful, knowledgeable, pleasant and friendly! They make you feel welcome. I look forward to the team helping me achieve my goals with positive reinforcement that should always be offered! I recommend 110%!

Source: Google

★ 1

Bad experience here

Source: Google

★ 5

love this gym!!!

Source: Google

★ 2

I signed up the first week of may having paid $24.99 and when June came around I was charged $64.99. When I went to the gym I was informed that I had to sign a locker agreement and that i would be charged $10 a month for this. I told them that i was not informed of this during enrollment and I'm not paying for a locker when I can keep the same stuff in the trunk of my car. They then told me that I had been charged for childcare. I told them that was impossible because I would never sign up for childcare since I do NOT have any children. The staff acknowledged that this was a mistake on their part however they could not give me a refund. What kind of madness is this!?

Source: Google

★ 1

I called the gym to ask if I could take a Zumba class there as a non-member and what it would cost and was told $5. I get there later and tell the guy at the front that I want to drop in to the class that was about to start. He tells me that it's $10 and I explained that I'd been told $5, but he insists that was wrong so I paid the $10 and asked him to show me the room. When the class ended, I went to the front to ask if they had a relationship with my gym which was also a Gold's gym before it changed names some months ago because we can visit some gyms at zero or reduced costs. The guy I had given my payment to tells me to speak with another guy who said there wasn't a relationship, but the drop in fee is $5. I told him that's fine, but that I'd just paid double with the guy still at the front to take one class and ask for half back to which he responds "I wish I could." My issue isn't really about the $5, but about the fact that they seem to have an issue with honesty, communication, and customer service even when they had plenty of opportunity.

Source: Google

★ 3

I think overall the classes that they offer are great and the instructors are good. I wish they offer more pole dancing classes. As far as customer service I think it needs to be improved.

Source: Google

★ 5

Source: Google

★ 5

Awesome place ! The boxing area was the reason it made me join up! And the staff is always helpful and great they always greet you at the door!!!

Source: Google

★ 5

I love this gym. Great customer service! The guys at the front are always welcoming! Especially Enoc and Nate. Great classes and atmosphere. Highly recommended!

Source: Google

★ 5

The three Hispanic gentlemen at the front desk displayed exceptional customer service while handling an influx of incoming members as well as incoming phone calls. Extremely courteous in what could be a stressful environment to some. Great work.

Source: Google

★ 5

This is the best gym membership i have ever had and i plan To maintain this for years.

Source: Google

★ 5

Decent gym in Woodbridge.

Source: Google

★ 5

Enoc is always very helpful and welcoming. Great employee, I highly recommend this gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Thanks Enoc ! Your the best ! Love this gym !!!!

Source: Google

★ 5

Great gym not to busy Enoc was very nice and always helpful love going there everyday!!! Highly recommend!

Source: Google

★ 5

I'm happy that Kelly is the new gm unlike the past management. Enoc and Christian have always been kind and respectful to me,always interested in what I will be working out on. This place makes me feel at home :)

Source: Google

★ 5

Nate is the best and has the best customer service

Source: Google

★ 5

Great environment! staff is friendly and it doesn’t get as packed as other gyms.

Source: Google

★ 5

I have been a member of this gym from day 1 and the reason I have stayed in this gym is the great cycling studio they have - by far, the best in the area. The gym has gone through ups and downs with management that made a dent in what their great facilities have to offer. I have stayed the course and the owners genuinely care about their members and listen. I can say with certainty that the past year has been phenomenal at the gym, the management is finally meeting the expectations of the members. It is a boutique gym with great members and a very positive vibe. They have a good variety of group classes with top notch instructors. I am a fan of cycling classes - and their studio is the best in the area, the class offerings are growing with the growing demands for cycling classes. The yoga classes are great and the yoga studio is amazing. If the gym environment continues to be the way it is, I will be here for the long run.

Source: Google

★ 5

The new management has taken care of issues that has never been resolved by previous management. She goes beyond and I really appreciate it a lot! Will definitely recommend this gym now!

Source: Google

★ 5

What is Drishti yoga? The best yoga in my opinion Kelly Shelton is amazing... 1:30 min of much needed stretching.. I fell in love with her class. First yoga class that i didn't feel I was on my own. She made it feel easy.. like you wanted to push yourself into each pose! I ALSO take Sprint on Wednesday night's 30 minutes of High Intensity Interval Training..

Source: Google

★ 5

Moved my “home” gym from Lorton to ETC about a year ago and I’ve had a great experience at ETC so far. I enjoy the different classes and staff is always helpful if help is needed.

Source: Google

★ 5

Source: Google

★ 5

There is a friendly and welcoming front desk staff. The equipment is great! The greatest part is the instructors, who encourage and push you to achieve your goals, regardless of individual fitness level. The Drishti yoga, Sprint and bag attack are my personal favorites!!!

Source: Google

★ 5

I love Gold’s Gym ETC! All the group fitness classes they provide are challenging and provide an excellent environment to workout. Drishti Yoga, Cycle classes, Zumba classes are few of my favorites. The instructors are amazing who keep us all motivated. The staff are very professional and friendly. Also, the trainers are always around to help the members. The facility is always clean and the kids club is amazing with staff/hours. I recommend this gym to anyone who is serious about fitness! 😊

Source: Google

★ 5

The staff and management are helpful and find great exercises to keep you in shape and healtny

Source: Google

★ 5

I joined the gym in July and have had nothing but wonderful experiences since. I've met some awesome working out there which is an added bonus. The gym has a variety of classes for all fitness levels. All of the instructors are welcoming and friendly. If you're on the floor and not sure if you're using the equipment correctly, someone is there to offer some advice and help. #bestgymever

Source: Google

★ 5

Golds Gym ETC is the best gym! I used to go to Lorton until this gym opened up and has so many classes to take and way more diverse training equipment. The staff is super helpful and Kelly and Rusty are the best! If you’re reading this review come in and check it out. I promise you won’t be disappointed. :)

Source: Google

★ 5

I’ve been a member of this gym since, literally, 1 month after its inception. I’m not going to lie, it’s had it’s ups and downs, but if I’m being honest, more ups than downs. This gym is currently under new management, and I’ve already seen a big difference in professionalism and organization. The MMA conditioning class is legit and they have awesome floor that focus on power lifting. This gym has a wide variety of classes that range from Drishti Yoga to Pole fitness to Aerial yoga to MMA. They have everything! There is a strong group of women there that support each other and the people that work there all support us. If you’re I are looking for a gym to build a fitness family, this is the place to be.

Source: Google

★ 5

It’s a amazing, friendly stuff, awesome customer, and great trainers. I personally love the mma class they give, they teach you great technique, and gets you in shape fast. Please i recommend for everyone to here it’s awesome. Talk to the homie Christian to start a membership he’s the best in here!!!

Source: Google

★ 5

I love the classes they offer and the instructors are the best! Kelly always has the best interest in mind for her members!! They have great open houses too with plenty of food and beverages to keep you energized!

Source: Google

★ 5

Great gym as well as great staff. I feel very comfortable with the employees! Christian did a good assisting me on how to do squats!

Source: Google

★ 5

Already within the last few days I can sense the change of vibe in the gym with the positive and always energetic personality of Kelly! The employees are always very welcoming. Oh and Christian Makes the best smoothies ! :)

Source: Google

★ 5

Now with the new management experience is getting better, I’ve been coming here for almost a year and I’m starting to see a positive change. If this continues I’ll definitely continue being a member, staff is super friendly and always willing to help, and support you whenever you need help. They also provide guidance with how to do an exercise if you request it; so far can’t complain. Christian the front end staff member has been always welcoming and always has a smile on his face whenever I walk in and walk out.

Source: Google

★ 5

When I first moved to the Woodbridge area, I searched long and hard for a gym that had everything that I wanted. I can honestly say three years later, Golds Gym ETC has helped me become mentally and physically stronger. I pay only $29.99 a month and I'm offered an endless assortment of classes from pilates reformer, yoga, orange theory, and many more. The trainers there have been great always answering my questions and giving great words of encouragement. Honestly, if I ever moved the one thing I would miss is this gym. And this is coming from a woman that isn't a "bodybuilder," I just love the energy.

If you have any questions, just ask for Kelly there, she's amazing and her energy is contagious!

Source: Google

★ 5

Awesome gym, can't wait to come back.

Source: Google

★ 5

Amazing gym

Source: Google

★ 5

Love love love this gym! Since 2015 I have been on a journey of betterment. After trying several gyms I finally found one I love. The staff and trainers are genuinely invested in you and your success! They are always around and willing to help. The classes are the best too. The trainers are hyped and get you involved in a fun way with modifications for beginners if needed. So happy to say I am seeing so many results and now have a gym family!!

Source: Google

★ 5

I have been injured for the past 11 months, and found myself sinking further and further from my fitness goals... until I found this gym. I have been athletic and competitive my entire life, and when I was not able to do my typical forms of working out, it became very frustrating. When I came to this Gold’s, I found a staff and community that has helped me get back into the swing of things. They have a diverse set of classes and options, with coaches that WANT to be there to help you, and they always have a way to modify specific movements, if necessary (which, for me, was very necessary). The classes are a perfect size, whether you want to get that individual attention, or do your own thing. There is also a good mix of he kinda of classes offered. It has new and innovative classes (Drishti Yoga, and new cycling classes), along with classic ones (Zumba, and kickboxing). They also have a wide variety of equipment, from machines to target specific muscles, to free weights, and an Olympic and power lifting platform area. Whether you are just starting out, or you are an experienced athlete, I really cannot say enough positive things about this gym.

Source: Google

★ 2

Decent gym.... they love moving things around but seem to make the place very disorganized 😕.

Source: Google

★ 1

Trying to cancel/suspend my membership due to travel overseas for Department of State has been an absolute nightmare. It’s been over a week, and no one has contacted me even after constant emails and phone calls. Thought I had this taken care of the first time then looked at my account and saw three months of charges without ever reactivating my membership.The Manager is always busy doing this or that and does not take the time to call or email people back. I highly recommend going elsewhere for your fitness needs.

Source: Google

★ 1

The worst gym I have ever been to. Especially the service. I have been charged late fees twice even though I had money in my account and they never care for what happened. I have been working out for past 3 years in various gyms and this is the worst experience I have ever got. I do self-training so I am lucky that I don't need to write about that section.

Source: Google

★ 1

Let me just caveat by saying that this this review is specific to the weight training area. I’m sure the classes are swell.

At one time, I gave this place five stars. Now, it's one, and that's being generous. This place has gone downhill since December 2016. There has been a turnover of staff and you can definitely tell that it isn't what it's used to be. The only reason I'm still here is because of the convenience of the location and the price. The front end staff are nice and personable; however, gym management treats you like your nonexistent unless they are trying to sell a product, get one of your friends to join, or "bro out" with you and have bench competitions during peak hours. Every time I come in to work out, I see management working out— all three managers at the same time. I guess working out takes priority instead of running a gym and “committing to members.” If you like the “bro culture” that is typically associated with Gold’s Gyms, this is the place for you. General management actively fosters said culture.

Additionally, general management lacks customer service skills and professionalism--they blame customers for the layout (e.g., "that's there because a customer left it there") and talk to you in an indignant and aggressive way when you make an observation. I recently experienced this. The current gym layout is abysmal and ergonomics is not a priority. If you like free weights, good luck. The benches are so close to each other, it's hard to get the space needed to perform your exercise safely.

Did I mention the squat rack? The squat rack and leg press are so close together that it is very easy for some unaware gym consumer (headphones) to knock some guy on the head when he's removing weights from the leg press. Weights are left on the equipment all the time--staff do not seem care about letting weights sit around on machines for hours after irreverent customers leave them on the equipment. No need to worry about someone who just started a training regimen and injuring him/herself when they're taking a 45 pound plate off the squat rack because someone didn't strip the bar. That's the way to run a gym, right? Again, I am only here because of the location and price. If you want a gym with exceptional customer service, look elsewhere. Seriously. It's literally 4:00PM on a Friday and the general manager with his posse (who also work here), are having a deadlift contest. They're literally taking up the whole floor that CUSTOMERS had to go to the far end of the gym and complete their workout there--lugging weights to and fro. Additionally, weights are not stripped off the machines that are not being utilized. I don't have a PhD in gym management, but I don't think that's how you run a gym.

Other things of note: lots of standing around and texting/using phone by staff (this excludes the front desk--they do a great job).

Recommendations: This location needs management/staff coaching and to start holding staff accountable for their shortcomings.

Source: Google

★ 1

One start, But should be -5 what happens with the cancellation policies? 3 months ago, after of the cancellation and they continue to take away my money!!

Source: Google

★ 1

I HAD THE WORSE EXPERIENCE EVER AT THIS PLACE, I ALREADY CANCEL MY MENBERSHIP THREE MONTHS AGO, I HAVE THE COPY OF THE CANCELLETION AND THE SAID I HAVE TO GO IN PERSON TO DO THE THE CANCELLETION AGAIN!! IM NOT CURRENTLY IN THE AREA AND I AM STILL GETTING CHARGED FOR THIS, I NEED HELP AS SOON AS POSIBLE. THE COSTUMER SERVICE IS SO RUDE AND UNHELPFULL.

Source: Google

★ 1

This place has the shittiest service. The trainer gives you a time to meet them for a free session yet they always end up moving to another day. When I signed up, i was told that I could cancel my contract anytime and nobody told me about the maintainence fee. Now they’re telling me its a 2 year contract. They need to hire some professional people who can handle costumers properly. They don’t care about costumer service they just want the $$$$$. I regret joining this gym!!!!!!!!!

Source: Google

★ 1

Customer service is lousy. I pay for a membership and go to the Fredericksburg location but they wont allow me to use the woodbridge facility...not even a one time thing! Very unhelpful staff.

Source: Google

★ 1

When I registered they told me I can have 30 to 45 minutes training for free. So I got an appointment with Samantha for Wednesday. She text me and said she had management meeting if it is possible we can postponed that to Thursday and I understood the reason and changed my personal schedule to Thursday. When I got there she just talked with me and asked if I want to have a trainer I should pay for it. I said for now I don't have any plan but in future I may need it. after couple minutes only talking she said if you don't have any questions it's done and for training you should pay for trainer plan! If I knew she just wanted to say that, I didn't wish to change my personal schedule and never spend my time for that information that I could read it somewhere!!!

Source: Google

★ 4

Source: Google

★ 1

It's 4:50am, whoever is responsible for opening the gym is clearly not a very punctual person. 6 cars waitig outside and nobody shows up. Great job!

Source: Google

★ 5

Great staff clean showers and all it needs is more classes offered.

Source: Google

★ 4

I like the gym but the training staff could be fixed just a little. I asked for a meal plan a week and still have got it yet. All the trainer does is look in my direction and go the other way.

Source: Google

★ 1

Joined Sep. 2015 and had virtually no issues (not from management or staff, anyway) until Nov. 9, 2016, when management randomly invoked a phantom policy they admit doesn't exist in writing, in my enrollment docs or elsewhere.

The manager, Mike, attempted to intimidate me and threatened me with the cops when I asked for a copy of the supposed policy, and he also admitted he knows nothing about the style of exercise I was apparently "violating" and declared he doesn't "need to know" anything about safe Olympic lifting or CrossFit in order to enforce Olympic lifting or CrossFit safety standards.

Bottom line: fine enough gym to do the bare minimum, until they decide they don't like what you're doing, even though what you're doing is the same thing you've done for the entire year-plus that you've worked out there.

I was enrolled under a fraudulent guarantee, was intimidated and threatened, and unfairly discriminated against. I have reported this gym to the BBB, CrossFit HQ (with whom they're affiliated, as their phantom policy violated CF movement standards), and Gold's corporate HQ.

Source: Google

★ 2

Don't bother if your objective is strength training. I'm sure they're great for Zumba and they have mats to wrestle, but the actual gym has typical irrational and unwritten rules that place it in the realm of planet fitness rather than an "elite training center." Management threatens to call cops if you ask for rules in writing.

Source: Google

★ 5

Source: Google

★ 5

When I came to this gym I had a very high expectations to meet my goals and change my overall lifestyles (this gym have been able to accomodate and meet that expectation) one of the best gym period very happy staff always willing to assist you promptly, love it [giving them 5 stars all the way good jobs guys ]

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

They open late never open on time

Source: Google

★ 1

I hadn't been able to use my membership since January because of shoulder injury and some crazy work schedule. Then I started getting weird calls from Taft Financial services who kept asking me for all of my personal information but wouldn't tell me anything other than they were calling about my gym membership but wouldn't tell me which gym. Sounded hokey to me so I told them to stop calling me. So, I finally get into the gym to cancel yesterday, since I can't get there right now. They tell me my account is in arrears and that their financial company has been trying to call me. I said some Taft financial services has been trying to call me but they wouldn't tell me why really but wanted all of my personal information. The woman in the gym agreed that their policy is really strange and she wouldn't give them her information either if they called like that. So, I call them this morning and this woman is so rude telling me if I had just given them all my personal information they would have told me why. Yeah, not in this day and age, Lady. Then she starts telling me that my credit card has expired, and they won't cancel my membership but will keep charging me until I get the balanced cleared up. Can you say called my lawyer? He said send them an email canceling immediately, and they won't be able to charge you legally. I did that. I would happily clear up any arrears but I'm not paying some 30% fee on top of it. Seems like they are trying to scam people by not being upfront and honest about why they are calling. I will never recommend or use this gym again. And IF I find out about any other businesses they have, I will boycott them, too. Bad business practices. And if they had my email address all along, why didn't they send me a notice that way telling me who they were and why they were calling?

Source: Google

★ 5

One of the best additions to the Golds franchise in northern and central VA (I've been to most of them). Nice staff, clean, good equipment and a nice ETC addition. What is more they have a towel service!!!

Source: Google

★ 1

To the owner: is there another email address I can reach you at? The one you provided below is not working. Thanks

Source: Google

★ 5

Staff is friendly. Instructors/ Coaches are all experienced and knowledgable. Equipment and amenities are modern and always clean. Great atmosphere and classes offered, the best gym in the area! Lots of variety and options for fitness!!!

Source: Google

★ 1

Exelente

Source: Google

★ 2

I visited the gym after a friend recommended it to me. It seems good at first sight. But unfortunately, their membership fees are too high for a relatively low income region.
It seems that every day they have a different deal. I am not sure whether this is based on the potential client they may have, or whether it's really the case. The option seems illogical to me.
It confirmed that me that Hispanic people had better deals than Whites. I feel sorry about that.
Why don't they simply post the membership options and fees on their website. Transparency is needed.
Apart from that, the gym seems clean, and people are certainly nice.

Source: Google

★ 5

Best gym I've been to by far, so far. The whole vibe of it is what I like the most. It's packed with top of the line equipment with top notch employees and hard working members that are all in there striving for something greater. It really helps you get away from everything else and puts you in a great mentality once you step foot in there.

Source: Google

★ 2

Non-management staff is great, gym is clean, and there is quite a bit to do, though it is a bit pricey. But if you end up having to talk to management for anything, good luck. Extremely rude and judgmental. Even if we did stay in the area I don't think I'd want to come back to this gym JUST for that reason.

Source: Google

★ 5

I agree with Nicole, it's a great gym!

Source: Google

★ 5

Honestly, if I could give Golds Gym ETC 10 stars, I would. I have never in my life been a member of a gym that has treated me any other way than just a number, until now. At Gold’s ETC the staff not only knows your name, but you become a member of their family.

I have been a member here since the second week they opened. For me, it wasn’t just the fancy equipment, state of the art studios, or the accessibility to classes that you can’t find anywhere else in Woodbridge that drew me in (which all of these things we have), it is the culture and mentality that all of their staff members promote that you notice right away. They honestly value their members.

Since joining I have met so many remarkable people, made wonderful friends, enjoyed health seminars, and had the most fun I have ever had in my life working out. I consistently laugh, cry, sweat, and look in awe at these fitness giants who have chosen not only to be 5 stars of physical perfection, but also some of the most kind and inspiring people I have ever met.

I see Q for personal training 3 times a week, in addition to bi-weekly nutrition appointments to keep me accountable and help me reach my goals. This is the best PT experience I have had in my life. She is firm, yet patient, and pushes me to the next level every day.

In addition, I have taken the vast majority of the signature classes that ETC has to offer. All of the instructors are excellent, but some are just more fun than I can even properly describe, but I will try.

Frank, who is one of the Zumba instructors somehow turns the studio into a club. The music is always perfect. We even have dance battles during the class. You really, really, really have to take his class if you love Zumba.

Other classes I love are Pound Fit, Body Pump, Yoga, and Pilates with Vicki, Mind Over Intensity (MOI) Cycle and MOI Krank with Steven or Kimberly, Kettlebell with Caesare, and my absolute favorite, Air Fit (this is the silk scarves that are hanging from the ceiling that you do Yoga with) with anyone.

Also, Ladies, I have to tell you about pole fit. If you want to get in touch with your inner goddess, come take this S Factor class. Every time, no matter who is teaching, I feel so empowered. It is a beautiful class in a completely judgment free zone. There are ladies of all shapes and sizes and all fitness levels. It really is a lot of fun.

Note, ETC also has Crossfit, MMA, TSAC, Insanity, Boxing, and other hardcore programs that I have heard are amazing (my roommate loves them), but I haven’t taken them. Only watched. They look awesome.

Overall, the ETC culture and family is just unreal. I don’t even know how they managed to staff an entire gym with kind and caring people, but they did.

Source: Google