★ 5

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★ 5

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★ 5

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★ 5

I was shown around by a lovely young gentleman probably showed me how to use the equipment that he would assist me the pool area. I met some lovely ladies in the little. I guess I would call it a snack area and they were very kind and they told me and gave me schedules of activities. The calendar. I felt very welcome thank you.

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★ 5

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★ 5

Swimming Lessons was the best!! The instructor, Deborah Vance was the best!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Just turn the heat up in the pool and everything will be great . The people are friendly and it's just wonderful

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★ 5

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★ 5

A silver head woman helped me get the information I requested and helped me setup my online presence with YMCA. Much thanks you her

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★ 5

It is convenient for me since my kids are attending aftercare and gives me time to exercise for self care. Everyone has been friendly and helpful, great first week overall.

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★ 5

Nice people to meet, clean equipment. Enough equipment for everyone. Have asccess to pool when open. And it did not break our budget to join. Family friendly place to workout with my kids.

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★ 5

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★ 5

Awesome place. Clean and helpful staff

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★ 1

Please TAKE YOUR KIDS ANYWHERE ELSE!!!! They used to be a great facility with great staff but in the past year Ive seen the quality of people and activities decline TREMENDOUSLY! They dont handle different types of children well. They barely watch the kids and never know anything when you ask what happened. Then have the nerve to pick sides between kids when they have no clue what happened. Your child would be much happier elsewhere.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Excellent facility, professional and friendly staff, offers a great environment and equipment to get a great workout.

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★ 5

Love this place !

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★ 5

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★ 5

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★ 5

First time deep water aerobics was great! Looking forward to future sessions.

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★ 5

Very pleasant place to go. Thers no pressure on you to do more. People the don't look down on you because you can do Very little. You know what you can do no pressure to over do it.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Just wonderful 😊 all around a great place with very helpful and kind staff
My Son absolutely loves this place

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★ 5

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★ 5

Mica works this body at 6 am and sits me up wirh energy ALL DAY!!

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★ 5

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★ 1

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★ 5

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★ 5

I recently signed my family up and what seemed to be a long process was made very simple and understandable by Nichole. She was attentive, knowledgeable and very friendly. Not only did she go over the classes that were offered but she recommended a few good ones too that align with my fitness goals. She was so awesome and helped me set up and navigate the app so i don’t have to worry about losing my key tags or the paper schedule. Nichole is a tremendous example of exemplary customer service! Thank you Nichole!!

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★ 5

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★ 5

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★ 5

Customer service is excellent, front desk staff goes beyond to assist with any needs. The women’s locker room always clean and the totally atomsphere is welcoming.

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★ 5

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★ 1

Floor is Slippery It’s not even safe for my little new born child to play . He played on the court and Fractured his arm. Please help resolve this issue with the court being so Hazardous ⚠️ and unsafe . I fear for my my life

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★ 5

Great staff and fabulous clients. Always kind and helpful.

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★ 5

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★ 5

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★ 5

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★ 5

Great place to work out. POOL!!!🥰

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★ 5

It’s family and friends environment. Professional employees and they are really very helpful.

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★ 1

Oct. 2024

There are an bunch of gossips in the dinning room -- morning to noon. whom else can enjoy this spear? They speak to everyone that come thru. They don't know these people. That is not normal unless your are the managers I heard one of them say there not going anywhere. ALL THEY DO IS SET; AND GO AND DO EXCERISES FOR 30 MINUTES -- There are ages 50 to 60. There are not very old people like 90 -- they maybe at home.
Well, I don't have any space to relax. I'm not coming back there for a long time.

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★ 5

I enjoy working out at the Hampton YMCA. well-equipped and friendly helpful staff.

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★ 5

Hampton YMCA has a friendly staff and clean facilities. Also, it is located 5 minutes from my work which is a huge bonus.

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★ 5

The night crew is awesome! Staff always speak are very attentive and the facilities are clean. Best part They do not rush you towards the end of the night and do not close prior to 10pm.
The NN ymca staff (warwick blvd) has a tendency to close the women's sauna early one night i was told i had to leave because the lady at the front desk was tired and wanted to close up so she could go home, totally unacceptable!
Thank you Hampton Y for being absolutely stellar and night shift you rock!!

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★ 5

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★ 5

Clean and quiet. Pool is the reason I signed up. I do not like gyms that are filled with music and tv noise, so it was nice being in a peaceful place.

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★ 5

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★ 5

The Hampton Family YMCA is a great place to enjoy your work out with a great staff, instructors, and friendly people

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★ 4

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★ 5

Great place. Has a Silver Sneakers and Keep fit along with many other group classes.

Hammer strength and cyber machines and of course free weights.

In a gym with basketball court height ceiling.

They don't get much better.

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★ 5

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★ 5

Hope the lifeguard was amazing

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★ 5

Great place to have your child’s swim lesson! Wonderful experience:)

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Good place to exercise, friendly people.

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★ 5

Loved this place. Gym equipment was always clean, staff was very nice. Felt very safe and welcome here. Used to swim here in high school and the pool was always clean. Also very neat that they repurposed Pembroke High School for this facility, my grandmother went there as a teen. Great YMCA!

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★ 5

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★ 5

I love the classes that are offered! Fantastic instructors! Friendly and helpful people at the front desk. I love going there.

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★ 5

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★ 5

Getting started on swim lessons with 16 month old. Chessy (the instructor) is an excellent instructor. She is patient, encouraging, and seems to really enjoyed getting to know my child.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The weights are plenty and the atmosphere is well temperature controlled.

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★ 5

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★ 5

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★ 5

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★ 5

Just signed upand do far everything is great!

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★ 5

I love this place they are very nice and helpful

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★ 5

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★ 5

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★ 5

DJ was an excellent therapist. Came there in pain and left pain free with a smile. Each staff member was great.
Shenikque Brown

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★ 5

The pool facility is decent but what really sets this location apart is the swim instructors!! Miss Debra and Miss Lillian are fantastic!! They are so good with the kids, very patient, and you can tell how much they care!! My very timid, easily overstimulated by water son has made so much progress thanks to their instruction!! And my daughter asks every day is it’s a swim day - it’s become one of her favorite things!! We plan to keep coming back!!

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★ 5

I enjoy the cleanliness and especially the comradary!

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★ 5

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★ 5

I have been a Y member for about 15 years. I've enjoyed the many instructors that I've had the opportunity to work with and have also acquired lasting friendships. The Y has been instrumental in maintaining the healthy lifestyle that I desire. I've tried almost ALL of the classes they've offered over the years, but especially like the 6am Boot Camp with Mica, Saturday Step with Robbie, Tabata with Sobe, and Cycling with Paige. In addition to working out on the Wellness floor on my own, water workouts in the pool have also served me well. I'm very grateful for the Y!

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★ 3

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★ 5

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★ 5

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★ 5

My daughter had confidence in the pool that I have not seen before. She enjoyed it so much that she was making it the length of the pool with out even realizing it. She was most definitely comfortable with her instructor. I thank her from the bottom of my heart!

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★ 5

Friendly front desk staff, large gym and great value for your money!

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★ 5

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★ 5

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★ 4

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★ 5

Friendly, polite staff and members striving to improve health and fitness. Large spacious area to exercise as well.

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★ 5

I love the Y. The programs, the staff, my whole experience has been very pleasant since joining! My son uses it for after school care as well and basketball and loves it! Would definitely recommend

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★ 3

Dropped my kid off at child watch at 11:25. I know childcare ends at noon. The lady says “well we close at noon and we technically are supposed to start cleaning at 11:49.” Okay and? Child watch ends at noon and I’ve never had an issue picking up at 11:58’ish so that I can make my class (that I already leave halfway through because it runs until 12:30). If you don’t want people dropping their kids off then change your hours. I also didn’t like how obvious she made it that I was inconveniencing her for being at work when I did pick my kid up. She immediately snatched the marker box away and started spraying the table with a sigh. Go work somewhere else if you don’t want to adhere to the posted hours. Also, y’all don’t scan cards and note where the parents are going to be. That’s an abduction and lawsuit waiting to happen. Be mindful if you drop your kids off here that anybody can come get them and there’s no record of it.

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★ 5

love it friendly and clean and understanding of a child that is disabled..

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★ 3

Can only enter from the backside, GPS will take you to the front. Have to walk through the building to get to the soccer field. Facilities seem decent and the staff was nice.

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★ 5

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★ 5

This facility is well kept and the staff members are very welcoming.

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★ 5

I normally use the cycling and treadmill equipment at least 3 times a week. Availability of equipment is not a problem and I don't have to wait for a machine. I hope to expand my exercising to other equipment as I improve my exercising.

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★ 5

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★ 5

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★ 5

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★ 5

I came in to check on my Silver Sneaker membership and he treated me with patience and respect. When anyone from the younger generation does this, I am proud to share my wonderful experience. Tiran was superb!🙌🏽🙏🏽😊

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★ 5

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★ 5

I have a family member that swims there regularly. Personnel is very friendly and helpful. Instructors are very attentive to client's needs.

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★ 5

Staff was friendly and swim instructor very effective and caring. This Y had the feel of community

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★ 5

Good service with friendly staff and super clean.

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★ 5

The teacher was amazing! She was very friendly and was very good with the kids. She had a pretty big class and still made sure each class to help each child individually. I thought that she was great. I feel that my son Waylon learned a lot and I look forward to signing up for more classes.

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★ 5

Great place for fitness and growth.

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★ 2

I observed an interaction at the front desk that was completely uncalled for, and single-handedly has kept me from coming back recently. I've been coming here with my kids for the last year, specifically for the pool. The facility itself is dated, but serves it's purpose, and we've always had a great experience with the pool area and staff. I'd give it 4 stars if it weren't for the recent situation. Unfortunately, the front-line staff hold a lot of weight, and last week was NOT it.

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★ 5

Very spacious pool and instructors

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★ 5

Love the line dancing on Wednesday!

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★ 5

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★ 5

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★ 4

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★ 4

Spent a few hours in the pool with the kids

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★ 5

As a non swimmer and one that had walking and standing issues, the water aerobics instructors and students were extremely helpful, patient and friendly

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★ 5

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★ 5

So far the gym is clean and the person at the front desk is very kind and helpful. She also remember my name the second time I came to the YMCA

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★ 5

Just wanted to get a tour. Nice place might join.

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★ 5

Knowledgeable, caring and very skilled staff. Awesome facility. I have enjoyed every class.

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★ 4

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★ 5

Everything was clean. The people that work at the front desk were very helpful & kind. I will return for more of their service

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★ 5

Friendly, helpful staff.
Tuesday and Thursday morning yoga classes by Ginny Martin are excellent!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

The instructor, Debra was amazing! Her personalized focus on each student made everyone feel safe. Her patience and creativity made the 1 hour class go by too fast. This is a program that is necessary in our community. I will continue to sing her praises! We will be back when the weather warms up. My only suggestion is to turn on the heat in the changing rooms during the winter.

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★ 4

At the Sentara Therapy Office, next to the YMCA!!
Be Blessed!!

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★ 5

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★ 5

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★ 5

Great & clean gym, awesome staff.

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★ 5

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★ 5

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★ 5

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★ 5

I made it through the pandemic and some of my most challenging experiences because they were there. The staff has no idea what impact they made on me. They are caring and personable. I never felt alone.
I am so grateful, I was able to swim, meditate and relax. I was refreshed and able to keep functioning, in spite of other personal circumstances, beyond my control.

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★ 5

Great place to work out! Friendly staff, clean equipment & facilities.

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★ 5

Excellent customer service thank you Adam!!!

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★ 5

We love our experience at YMCA, we encourage anyone which like to help to their community to visit their facilities and support YMCA.

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★ 5

Friendly staff, good social outlet, offers a variety of work out classes or you can do you !

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★ 5

Good vibes and very clean gym and friendly staff

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★ 5

Shallow water aerobics is so much fun. The instructor made me feel welcome and included. I highly recommend this class.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

A great place to start for young children

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean, friendly, professional and I've just been once!

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★ 5

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★ 5

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★ 5

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★ 5

Great and large open workout area, best of the local Ys. Pool rarely busy. Great staff.

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★ 5

Great Gym ... Never Crowded ... Indoor Track ... Sauna and Swimming Pool

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★ 5

We experienced 3 different swimming instructors and we have no complaints! My daughters can swim now and I don’t have to get in the pool with them anymore. There were always 2 or more lifeguards on duty. I’ve witnessed them measure/check the pool water during their shifts. The Hampton location is clean and very family friendly. There are a lot of parking spots for vehicles with small children and that was always a plus when we were rushing to our lessons. The front desk are always friendly and handled the lines efficiently. Rachel and Jay were our swimming instructors. Ms. Barbara sub on some days and I feel awful that I cannot remember the name of one of the instructors. Christina at the front desk was always smiling and welcoming! We love our Hampton YMCA!!

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★ 5

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★ 5

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★ 5

Love this place. Very friendly, good staff and very clean.

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★ 4

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★ 4

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★ 5

The facility, the staff, the experience of this YMCA are all excellent. We took our children here for swimming lessons and have done soccer and other sports through this location and we have loved every experience. Definitely recommend it here!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Superior customer service,clean facility!

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★ 2

I’m no longer a member. I’ve seen many changes take place, some for the better others for the worst. My most recent experience dealing with member services has been stressful and substandard. There needs to be better training in that department and/or staff that are prepared to be in such positions. I’ve been passed around for months regarding a question that should have a simple solution. No one seems to want to do their job.

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★ 5

We've been members of the Y for about 15 years and use several of the locations in Hampton, including this one. We really like the variety of options available to us, the pool, gym, and yoga classes particularly

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★ 3

It's OK. It can use some upgrades. I prefer the Yorktown location.

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★ 5

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★ 5

Ymca is a good place to be active and be part of a community with the same purpose to better your health mentally, spiritually, and physically.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

Just joined through Silver Sneakers, so far so good👍🏽

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★ 5

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★ 5

Awesome staff

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★ 5

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★ 5

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★ 5

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★ 5

I love it, it's convenient and it's based on Christian sources!!!!

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★ 5

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★ 2

Jessica at the front desk was very rude. She observed me standing there and won’t even acknowledge that I was standing there. She greeted everyone but me. The lady the the black scarf came out of the childcare area asked me if I had been helped and I said no and she helped me right away. I appreciate her but Jessica needs more customer service training. I will not be back.

Source: Google