★ 5

I LOVE this gym. My trainer, David is attentive and always available if I have questions. I’ve only been training with him for two weeks and I’m seeing great results. This gym has a cleaning crew who is always working hard. The front desk staff is always so kind. My 3yr old daughter loves the play place the gym provides and the staff, that takes care of the kiddos, are always so nice and welcoming. Stephen, the manager, is awesome and checked in with me to see how my experience is going. I cannot elaborate enough on how much I truly love going to the gym, because of this place!

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★ 5

Stephen the general manager absolutely kicked my butt when I first started training there. I was mad for about a week or two that he went so hard on me, but now every morning I’m in there hammering my goals and making gains. My trainer Shay is one of the best accountability partners I’ve had. I actually look forward to my training sessions more than anything else that’s a part of my routine. Thanks guys for upholding greatness

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★ 5

William Flowers the manager is the absolute best. Helped set me and my boyfriend up with memberships. Highly recommend!!

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★ 5

One Life Princess Ann has many amenities not available elsewhere. Very experienced instructors and staff, always willing to help with your workout program. I enjoy the Red Light therapy, sauna and massage chairs.The classes are frequent during the day and varied. Love Spin, Body Pump and Zumba!

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★ 5

Hey I really enjoyed this gym its very clean and the front desk is exceptionally helpful especially William Flowers he always greets members coming and going and is always willing to go above and beyond if assistance is needed.

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★ 5

Excellent gym from manager, personal trainer, and general staff - always get assistance and answers from everyone as I need it. Clean facility, and much larger than it appears when you first enter. So much equipment! New equipment as well. Friendly, encouraging atmosphere - even those working out are friendly and not as closed off in their own world as I have experienced in other gyms. Location is easy to access near intersection of Princess Anne Road/Buckner Blvd. I didn't realize Shipps Corner becomes Buckner so whether coming from VB Blvd or from London Bridge Rd, it's an easy trip there.

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★ 5

I don’t want to tell you how good the classes are because it’ll make them busier but Mixxedfit on Mondays and Tuesday nights at Princess Anne 👌🏽

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★ 5

I've been going to this gym for a few years now consistently. The staff is always helpful. It is a bit smaller than the other One Life locations and it's not as spread out, but I feel that it's a good fit for me training 3 days a week.

It is a intimidating at first, but after a while you realize that everyone is just there to better themselves. Good gym. Waiting on them to add a pool and a combined sauna though.

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★ 5

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★ 5

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★ 5

Awesome gym great staff

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★ 5

This gym gives me everything I need in a day to day workout routine. Love this place

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★ 5

Love onelife fitness!!! Great kids gym and equipment and friendly staff!

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★ 5

Amazing!!!

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★ 5

Good gym good people

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★ 5

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★ 5

Great gym & awesome classes

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★ 5

Great gym lots of great classes

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★ 5

Love this place! Everyone is friendly and helpful!

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★ 5

The management and staff are top notch. The equipment is always clean!

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★ 5

One Life gym is great!! Being a female it’s hard to find a gym I can go to by myself and feel comfortable. Great classes and wonderful staff!

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★ 5

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★ 5

Amazing gym with great amenities

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★ 5

great spot to work out

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★ 5

Great gym, clean, friendly staff. Equipment is top notch.

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★ 5

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★ 5

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★ 5

Love this gym! Especially like the group fitness classes.

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★ 5

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★ 5

Great place! 🦾

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★ 5

Great facility everything you need for a good workout, staff very knowledgeable and helpful

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★ 5

Best one life in the Hampton roads area!!

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★ 5

Newly renovated and great equipment childcare is fantastic

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★ 5

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★ 5

💪🏾

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★ 5

My trainer Claudia is the best... Thank you...

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★ 5

10/10 highly recommended! Friendly staff and there is always someone available to help if needed

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★ 5

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★ 5

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★ 5

My favorite location!

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★ 5

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★ 5

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★ 5

Great environment, never felt disrupted, and always more than welcoming staff!

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★ 5

Great atmosphere and helpful staff!

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★ 5

Great gym with some great people. You’ll always feel super welcome, and they have classes and programs for people of all fitness levels.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and even better staff!!

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★ 5

Great staff. Great place

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★ 5

Very clean and friendly establishment. Open with a lot of workout equipment and options. Red light therapy is a plus. Bethany was awesome and very helpful. I recommend her for the position if they ever hire a DJ. Highly recommended!

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★ 5

Front desk staff is super friendly and helpful, especially Matt! Trainers are knowledgeable, I worked with Reggie… he’s awesome!

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★ 5

MATHEW IS TOP BILLING

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★ 5

Staff are very friendly, equipment is consistently upgraded. I've been coming here for years and am very happy.

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★ 5

Great classes and convenient locations

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★ 5

Matt Rocks

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★ 5

Mathew is great

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★ 5

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★ 5

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★ 5

Matthew (front desk) & Kristin (HIIT instructor) makes this place awesome!

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★ 5

We love Matthew he’s the friendliest front desk person!!

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★ 5

Been going here since it opened, Matt is great

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★ 5

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★ 5

My family and I have been members of Princess Anne Onelife for years, and we couldn’t be happier with our experience. Over that time, I’ve worked with multiple trainers, each one professional, knowledgeable, and genuinely invested in helping us reach our goals.

Currently, we train with Brian Cavanaugh, and he’s been absolutely phenomenal. He works not only with me, but also with my husband and kids, tailoring each workout to our unique needs and keeping us motivated. His encouragement, expertise, and ability to make every session both challenging and enjoyable have made a huge difference for our entire family’s health and fitness. My youngest also goes to the Kids Club and loves it.

Princess Anne Onelife has truly become part of our lifestyle. From the welcoming atmosphere to the quality of the staff, we always feel supported and inspired. Highly recommend this gym to anyone looking for a place that delivers results and makes you feel like family!

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★ 5

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★ 5

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★ 5

One Life Princess Anne has a phenomenal staff driving it's community to stronger and healthier lifestyles. I highly recommend this facility; they have a great abundance of classes and equipment with the right experts to manage them. Thank you all for the clean facility and the get attitude to your craft!!!!

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★ 5

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★ 5

matthew is the best! yippee!!

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★ 5

Fantastic gym, always clean and friendly staff!

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★ 5

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★ 5

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★ 5

Been coming here for years! Always kept very clean. Staff is very friendly and helpful when something is needed.equipment is always in working order.

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★ 5

Matthew is the best!!

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★ 5

Great gym even better people running it 🤘🏼

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★ 5

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★ 5

Great place to work out thanks to Matthew

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★ 5

Onelife is great. The locker rooms are always clean and the equipment are all up to date.

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★ 5

Love PA!!! Steven and Bethany rock! Mathew is amazing!

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★ 5

Love this place

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★ 5

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★ 5

Great gym

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★ 5

One Life is an outstanding gym! The staff is friendly and helpful, the child care is excellent, and the entire facility is always clean and well-maintained. It’s the perfect place to work out knowing my kids are safe and happy. Highly recommend!

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★ 5

The best gym in Va beach!!!

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★ 5

Love this place

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★ 5

Best location to go to . My child LOVES the girls in the kids club , front staff is always so welcoming and gym is always so clean .

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★ 5

Best Onelife around town

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★ 5

This place became my home gym. It's very convenient and close to my house. The crew is very friendly.

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★ 5

Amazing gym! I was assisted by Bethany who is an amazing employee!

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★ 5

Great place Bethany is an amazing employee! Greta help,friendly place, and overall best quality!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great experience

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout

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★ 5

I've been a member here for 4 years. Love it!

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★ 5

I visted this location for the day while I was away from my hometown. It was very clean and there was so much available equipment around 4pm. Bethany was very welcoming upon entering as well.

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★ 5

Bethany was really helpful about answering our questions about the gym and memberships!

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★ 5

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★ 1

After several talks with front desk and management about me wanting to cancel my membership (way outside of the 30 days cancel policy), they kept on billing me for a month even though it’s closer to 60 days since I told them I had to quit. They even told me that they had opened a case on my profile.

Don’t trust these guys, if you choose to become a member make sure you get everything in writing from that point on.

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★ 5

An excellent gym with plenty of space and equipment that is staffed by friendly people.

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★ 1

My daughter just joined this gym, and her first day there, was bullied and ridiculed by three women, one of whom is an employee. They were laughing at her and criticizing her form as she used one of your machines. Nice job, OneLife…you have achieved the impossible and taken my child’s already low self-esteem even lower. I hope you’re proud of your staff.

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★ 5

Love this gym. Clean, Staff is friendly and eqiupment is accessible. And its a 5 min drive from my house.

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★ 5

yooo!! just took a session with Stephen Johnson, and lowkey was one of the best sessions ever! Love to Princess Anne onelife!! 👍

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★ 5

Fit 360 with Donna is fantastic! It brings strength and functional fitness together perfectly with tons of energy and motivation. Donna takes the time to ensure newcomers are comfortable and push the veterans to their next goal! 10/10 would recommend this addition to the membership for anyone looking to get to their next goal!

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★ 5

My mom and I have been members of One Life Fitness Princess Anne for the past two years, and those two years have truly been transformative! The facility offers a fantastic range of amenities and programs, and the staff members are always kind and welcoming towards us! At first, we simply exercised for short amounts of time with workouts we’d find online, which didn’t provide us with the best results. It was through one of the kind coaches that approached us to give advice, that we found fit360, and it has been a game changer! Since joining this fitness class, we’ve collectively lost close to 60 pounds and replaced them with muscles, but more importantly, we've gained an incredible support system. The community here is uplifting and they continuously encourages us to push ourselves and keep showing up.

The coaches, especially Stephen and Donna, have made a great impact on our journey. They are always willing to provide valuable advice and always ready to offer alternatives that cater to our individual needs. Their expertise and understanding have made a significant difference in how we approach our fitness goals. The fit360 is a group class, but the coaches pay close attention to every single member to ensure that the 45 minutes we work out together target each of our daily goals so that we leave satisfied and energized every time. Overall, one life has been more than just a gym; it’s a place where we’ve found a fitness family that motivates us to be our best selves. We highly recommend it to anyone looking to improve their health and well-being!

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★ 5

First off, I've been going to this onelife since 2018(or before?) And I will keep going as long as I live here. Second, I love fit360. It is a family and I've been doing that the entire time I've been at onelife. It is a great program and feels like a family. Donna is the instructor for most of the classes and she is a light! She has such an awesome personality, so helpful, and understanding of everyone's needs. She is also a personal trainer and I have worked with her a couple times as well. She had me working on my weakest skills and making them better. We focused on what I wanted and she made sure I was working hard. She is a strong women and I love working out with her! Definitely schedule personal training or come to fit and see her in action.

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★ 5

I love PA OneLife! We have been going here for years. Donna is an amazing coach and will help tailor workouts to every persons abilities.

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★ 5

I love going to Donna’s FIT360 and strength classes! 🤩

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★ 5

I have been out of the gym for a couple years after having 2 children back to back and starting my fitness journey over I knew I needed something that would push me and have structure. I have been taking the FIT 360 classes with Donna for a couple of months now and it has been amazing!! She is an amazing trainer I honestly couldn’t be happier with how it’s helped my confidence not only in life but in a gym environment!

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★ 5

I love Fit 360
Stephen Donna and Paige are the best trainers ever. Please check them out .

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★ 5

Fit360: Truly Life-Changing Fitness!
I can't recommend Fit360 enough! This isn't just a fitness class; it's a community where you genuinely feel supported and challenged in the best way possible. From day one, I've been so impressed by how safe every workout feels. The experienced trainers are absolute pros, providing top-notch coaching that caters to all fitness levels. They really take the time to understand your needs and push you effectively without ever compromising your well-being. It's clear Fit360 has a proven successful track record—the positive impact they've had on so many lives, including mine, is undeniable. If you're looking for a fitness program that delivers results and genuinely cares about your journey, look no further!

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★ 5

Great gym. Donna the trainer is a nice Lady.

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★ 1

Creepy, unprofessional front desk staffer trash-talked another gym to me and refused to hand me back my license. I would have forgotten to get it back from him if I left it with him. I asked him to simply make a scan of it—reasonable and legally acceptable—and he refused, saying he “isn’t a stranger.”

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★ 1

No pool

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★ 1

After management acknowledged I was over billed they made promises of returning the money they over billed for but I never received it. The manager in charge stopped responding to my emails and was dismissive and unprofessional when I went in to check on the status of my refund in person. I've forwarded the email chain to their general customer service to again receive nothing back.

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★ 5

Had a great time at the facility
The manager Ms. Bethany was super friendly and quick to assist me with my membership issue.

Need more members like her with a beautiful

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★ 5

Bethany was so amazing, I appreciate staff like her

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★ 5

My sisters and I were in town for vacation and wanted to try a Body Jam group fitness class at this location. The gym was great - very clean and had lots of equipment. Bill Flowers at the front desk was super nice and accommodating to us which was much appreciated. The fitness class was great as well. Mary was super enthusiastic and motivating. Overall a lovely experience.

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★ 5

Kudos to David McKenzie for doing an outstanding job. He is ultra-professional, constantly challenges me to surpass my limits, and has helped transform my strength and confidence. I couldn’t ask for a better personal trainer.
Thank you! Joan

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★ 1

I signed up for a gym membership after feeling some pressure last year. Never really used it. When I did I got harassed by one of their workout people. When I wanted to cancel said membership, the cancelation fee is close to $100. Buyer beware. They will sign you up fast and lock you in. Classic 90s gym trap operation.

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★ 5

Great staff and very clean!!

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★ 5

The gym is very clean, great equipment and staff goes over and beyond to make sure you have a great gym experience.

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★ 5

Bethany is awesome at the front desk!!!!! Mylyn, Aleli and Joy are awesome Zumba instructors!!!

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★ 5

Bethany v. is very helpful and welcome people

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★ 5

Bethany v is welcoming and friendly

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★ 5

Bethany is very helpful, knowledgeable, personable, and the best in the front desk

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★ 4

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★ 5

BEST gym for me! Thanks Bethany and Victoria! Always a great smile!

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★ 5

Great gym/staff Bethany is the best

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★ 5

Bethany is very helpful and pretty!

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★ 5

I love the gym. I love the huge selection of classes. Lisa has a grrreat Body Pump class. I'm so glad I can take her class.

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★ 5

Onelife has to be the best gym in the 757. They are popular with out being over crowed. Every club is super clean and the staff is always friendly. I highly recommend giving them a try.

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★ 5

Great gym, even better employees. I was greeted by Bethany and she was very friendly and welcoming. Everyday I walk in there I just feel like it’s going to be my best pump yet. Thanks onelife.

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★ 5

After 8 years I wouldn’t change it. Great staff (coaches, front desk, personal trainers) and always improving in equipment. Tanning bed, hydromassage, red therapy, sauna… all this for a very good price!

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★ 5

I love PA gym! Tyler is awesome! He treats everyone with respect! His great personality and work ethic resonates throughout the gym! His staff are always busy and working hard! ! A great place to be when Tyler is there!

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★ 5

We have been attending OneLife Princess Anne since it’s opened. The facility is always well kept, clean, and equipment is updated frequently. The front desk staff is very helpful , friendly and knowledgeable. Thanks OneLife PA!

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★ 5

Been going here for several years and the staff has always done a great job. My child love the Kids Club/childcare at this facility. Bethany V is always so helpful. Princess Anne is my favorite location to come to.

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★ 5

Been doing personal training with Tristan! He’s really nice, has taught me a lot that I carry into my solo workouts, and I’ve started seeing real progress! Definitely recommend him if you decide to utilize the personal training program.

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★ 5

This gym is fantastic. The front staff at the desk are friendly and greet you when you walk in, the facilities are clean, and the instructors are top notch.

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★ 5

I cannot say enough good things about One Life Princess Anne. Not only does Bethany Victorino and the friendly staff make you feel at home from the time you walk in, but the the Team of trainers ran by Brian Cavanaugh and Stephen Johnson are always around to help and point you in the right direction of your fitness goals. From top of the line machines, free weights, Hydro massage and tanning beds, this place has it all! I highly recommend giving it a try yourself as I know I always look forward to working out there as a whole! Thanks for everything OLPA!

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★ 5

Andrew was the bomb. Gym is sweet.

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★ 5

Absolutely amazing gym, love the club and really appreciate Stephen and Gavin.

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★ 1

I like my gym, but I'm feeling disappointed because the same treadmills have been broken for months. This was the case even when I joined. I'm seriously thinking of moving to a different gym.

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★ 1

I was at this gym yesterday and an employee with colored hair and hate in her eyes decided to turn off the inauguration on the TV's, the gym erupted into a frenzy! But lucky there was a manager that understood that this gym caters to ALL not just an inclusive few and he turned the TVs back on. Kudos to that manager and making the gym "GREAT AGAIN"!! Thank You!!

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★ 5

My favorite location by far. I’m newer to fitness and gym lifestyle so I was nervous to sign up. But the staff are super welcoming. There’s a nice area to stretch before and after workout, and the regulars that attend are really chill. I prefer their equipment to the other locations I’ve been to. The layout is also really well executed.

My only real gripe is I wish they were open a bit later on weekends, or could become 24 hours lol.

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★ 5

I recently had the pleasure of visiting Onelife Fitness Princess Anne, and I must say, it was an outstanding experience. The facility is top-notch with state-of-the-art equipment, a wide variety of classes, and a clean, welcoming environment.

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★ 5

I have tried three different One Life gyms in my area, but I feel most comfortable at One Life Princess Anne. The staff there is always friendly and helpful, which makes me feel welcome each time I visit. Additionally, the overall atmosphere is calm and relaxing, making it a pleasant place to exercise. I began going to this gym to find a workout routine that suits my needs and helps me stay fit. Along my fitness journey, I began attending Fit 360 classes with coaches Stephen, Paige, and Donna. I have been taking classes for over a year now, and I can confidently say I have never felt healthier. My physical fitness has greatly improved, and I have noticed positive changes in my overall well-being. The coaches are always willing to help you learn a new skill, demonstrate correct technique, and modify any exercise to meet your personal needs. Beyond the physical benefits, the friendships I have developed with other members of this fitness family are truly special. We support each other and motivate one another to reach our goals. This community makes my fitness journey enjoyable and rewarding at the same time.

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★ 5

I was looking for something different from the current gym I was attending. The people here have been extremely welcoming. Balium welcomed me by name the first time coming in before we even met face to face. I have been able to experience a jiu jitsu and striking class and the instructors are top notch. I have a hurt lower back and when I worked with the personal trainer (Stephen) he had plans laid out to help with the lower back and explanations that made sense for why my back was hurting that multiple doctors didn't explain as well. I highly recommend checking this place out!

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★ 5

Love the environment at this location personal trainer Kelli is amazing!!

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★ 5

This is a great gym! Convenient location, courteous staff, and it has everything you need. I have been a member for years and I recommend checking this place out!

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★ 5

This is the best gym hands down! My trainer Cassie is the very best!! There are no words to express how much my life has changed with my experience here in this gym! It’s very clean and friendly people everywhere!!

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★ 5

I used to just go to the gym because it was the healthy thing to do and after a while it became repetitive and kind of boring. That all changed when I started working out with a personal trainer, specifically, Stephen Johnson. Stephen holds me accountable, he pushes me to meet new strength goals and no two workouts are ever the same. I have also had the pleasure to be trained by Paige Johnson and she is phenomenal!

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★ 3

Nice place to workout. I have been going here since it was golds. Three months ago I decided to work with a personal trainer due to certain circumstances. My trainer was good. Looking back now I feel manipulated by the “sales” person.

It also takes awhile for a manger to respond to emails.

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★ 1

When signing up for the membership me and my friend asked about cancellation if we didn’t use it enough and we were told cancellation would be completely free. We didn’t use our membership like expected and canceled, and it was not free to cancel. Disappointed ☹️

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★ 5

I was a member at One Life gyms for several years while I lived in Hampton Roads, and I cannot recommend One Life enough. Their gym membership is the best gym value I have seen anywhere - it gives you access to all the gyms in Hampton Roads which is awesome. One Life has the best classes, nicest gyms, great personal trainers, just a first class gym in every way. Highly recommend!

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★ 5

Rashaun and terell helped me out

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★ 5

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★ 1

Came here from another onelife to use the muay thai bags, the other ones bag was wrapped in caution tape and they recommended I come here. Apparently you can't use the bags in the room dedicated to boxing, muay thai etc. unless there's a class and there was no other bag available to use. What's the point of having a black card membership if you don't have access to ALL equipment. Absolutely ridiculous rule!

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★ 1

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★ 1

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★ 1

Terrible customer service, their contract was full of hidden clauses about being unable to cancel and hidden fees. They were unwilling to be reasonable and rectify any issues with their contract that required a lawyer to properly interpret.

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★ 3

I have a few pet peeves, but my biggest one is being ripped off. I’ve been fighting a battle with One Life Fitness for a couple of months now. I can’t get anybody to work with me or return my call/emails and I mean NOBODY!!! In the last 18 months I have spent almost $10,000 on personal training and group training. I’m being ripped off for $240. I sent an email canceling my membership in April, a full 2 months in advance, effective June 1 and very clear in my email. I sent a reminder a month later in May. Apparently my next move is small claims court. I am especially disappointed because I was a loyal and consistent customer for the 8 years that I lived in VB. Is it worth it Stephen Johnson?

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★ 1

AVOID AVOID AVOID.

Advertised prices per month and then they hornswoggle you into a year long contract without your knowledge (or very very fine print?) customer service to fix this was awful. They couldn’t provide me with the contract when I requested it, continued to charge me even with proof I lived out of state, a complete and total mess.

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★ 5

Definitely one of my favorite gyms, I highly recommend coming here. The equipment is amazing and it’s not over crowded and you have lots of privacy.

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★ 1

went one life fitness 5/20/2024 and paid 10 dollar guest fee and management was like you've been 3 times and get membership with us and it was only my 2nd time going instead of pushing memberships and sounding aggressive how about management work on there management skills and hospitality skills before discouraging people from wanting to workout then maybe people would want to get a membership

Update: i Emailed the owner of the one life Princess One shopping center on Tuesday may 21st at 11:20AM still no reply back on how we're going to fix the issue or the owner just plan doesn't care because their employees are afraid to get fired i would like to hear back from the owner or i will be going to the BBB and reporting your one life fitness location

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★ 4

Update: My wife and I decided to give the kids club another shot since there has recently been a change in management at this location. I am pleased to say there’s been a significant improvement. The employees are not sitting around on their phones and are actually paying attention to the kids. I am switching to 4 stars because of this. I will keep updating. Hopefully this location gets up to 5 stars! (If this keeps going well/ they improve even more)

Love this gym. If you are an active gym goer and want a great place to workout then this is it! The facilities are amazing and the staff is very friendly.

(Would be 5 star but 2 because of this) However, I highly recommend finding a different gym if you have children. Onelife princess anne does not have a good kids club. It used to be great back in 2016,17,18 time frame. Now, it is a wild juggle where “kids” are watching your children. The management does not prioritize the kids club and safety of the children. The management can’t get a handle on their staff using their cell phones while they are supposed to be watching your kids and making sure they are okay. The issue seems to be ongoing and I doubt they will ever take the time to change it.

Other than this I love this gym and have been coming to it since it was a golds gym.

UPDATE:

Nothing has improved. Changed to 2 stars. The management doesn’t care to make any improvements to the kids club. The “adults” watching your children are blatantly on their phones out in the open. I walked in one time while one worker was holding a baby and on her phone at the same time. My kids leave the club and tell me that the workers ignore them and don’t listen to them when they try to talk to them. This gym is great but the complete disregard for the well-being of the club members children who go here is completely unsatisfactory. I’ve mentioned to management (my wife as well) that workers were watching videos on their cell phones with the children (one time while hiding in the slide so no one could see) but to no surprise, nothing is ever done.

In short, if my children couldn’t talk to me and tell me what is going on in the kids club, I wouldn’t bring them. The ratio of “workers to children is usually 1:10 if not more. If you are okay with a warm body watching Tiktok next to your children “watching” over them then this place is perfect for you.

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★ 5

Absolutely love everything about this gym. Friendly staff, clean and everything you would want. The best personal training staff in the area, a ton of equipment and love the new recovery area with red light therapy and hydro massage. Great gym! Highly recommended!

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★ 5

Onelife Fitness -Princess Anne in my experience is filled with outgoing and helpful personnel. This is my first experience with a gym and I feel very comfortable being here and am hopeful that with their help I can work towards my fitness goals. Also everything is clean

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★ 5

I’ve had my membership for some time and stopped going because I felt intimidated and was using the facilities at my work. I just recently started going back and I’m enjoying myself. The establishment is kept clean and the staff seems friendly. Plenty of equipment for everyone.

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★ 5

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★ 3

I just recently switched my gym membership from Planet Fitness to Onelife. I only switched because Planet Fitness can get old with there machines with not many varieties. What I do like about Onelife is that there is enough equipment for everyone. This place is usually busy around 4-5. The front desk staff are nice and friendly. The men trainers not so much always on their phone and are rude. Onelife needs to do some deep cleaning though I have never in my life seen so much dust in a gym 🤮 and there machines are old as heck! They are going to swear they clean it everyday but I got proof!

Source: Google

★ 1

When I went there the employee Mathew was verry rude. First we tried to bring in our kids and he said no even though they were 13. Then we refunded and were about to leave, but before we left he said "I hope you don't have a good night".

Source: Google

★ 5

I absolutely love this gym. The very best customer service and personal training in the 757. Newly renovated facility that looks absolutely amazing. Best gym in Hampton Roads.

Source: Google

★ 1

I just went to this gym tonight 9/10 7:15pm. I know that gym closes at 8pm but I just wanted to go to the sauna. The staff was very rude when I walked in. Never coming to this location again! Worse customer service ever.

Source: Google

★ 1

Edit: dropped the review even lower because of what they did to the big turf area (formerly the CrossFit zone). It is now sectioned off from regular gym users and is now only for those who have paid for personal trainers and people in a lifting class. I've seen the schedule for the classes, they run at the most 2-3 times a day for an hour at a time and usually have around 2-3 hours between each session. When they aren't having classes this room is completely empty aside from when a trainer takes a single client into the room. In that room there are 4 squat racks and deadlift platforms (half of the platforms in the entire gym) that are not able to be used for the bulk period of the gym being open.

I don't see why I can't use this equipment during off class hours, there was no problem before. I pay money to use the gym and now I pay the same amount for even less equipment. Fantastic

Everything below this point was in my initial review and so far everything is still the same.

I've been working out here for about 2 months almost daily and this is what I think so far. The gym is fine and has enough equipment to fulfill a variety of training styles, however I do have a few gripes that I think would massively improve the gym if they were addressed.

1. 2/3 of all the deadlift platforms are attached to the squat racks and are close enough to each other that neither can be utilized at the same time. If management is reading this, please separate these because no one wants to deadlift 6 inches away from someone squatting.

2. Barbell clips are almost impossible to find anywhere other than the CrossFit zone. Usually this means if I want to use clips for a pressing movement, I have to walk all the way to that zone in order to get clips.

3. The barbells themselves have very smooth knurling and no middle knurl which makes squatting awkward and deadlifting more grip intensive (chalk is also not allowed which is a deal breaker for some people.)

Source: Google

★ 2

Front desk lady that reads books and closes needs to learn customer service. Doesn’t acknowledge customers and rude. Gym itself is great, I’ve been going here for years.

Source: Google

★ 5

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★ 2

The absolute worst gym etiquette patrons and inconsistent staff ive ever experienced!

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★ 3

I wish they would update their equipment

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★ 5

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★ 5

Great! Perfect gym. Personal very polite, helpful and friendly. Everything very clean

Source: Google

★ 5

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★ 1

My workout buddy is out of town this week so I will be going to the rec center where they properly maintain the equipment and I don't have to tighten loose bolts to prevent being hurt by aging and neglected maintenance.

Source: Google

★ 5

Awesome gym with a terrific staff. The gym is clean and inviting. If you want a first class gym One Life Fitness is the place!!

Source: Google

★ 1

I have tried to call, email, and send a Facebook message to cancel my personal training since my contract is up and nobody ever gets back to me. I was told my last payment was supposed to be last month and they still charged my account this month. I'm at the point where I want to contact my bank and see if they can help.

Source: Google

★ 1

it's almost impossible to cancel your subscription

Source: Google

★ 3

I haven’t gone in yet, but I’ve been considering restarting my membership, haven’t been since Covid started. I love one life especially bc of the childcare! The greenbrier location was my go to previously, but this location is closest to my home. Until reading the reviews regarding child care, my daughter is 4, I’d be terrified to leave her unattended. Anything could happen. One life, this should be treated like a real daycare. Ensure you have a least 2 adults based on the volume of kids. Adults that want to be in there, that like kids, or have experience.

Source: Google

★ 2

The gym itself is nice and spacious. But like someone else said on here I definitely wouldn’t recommend leaving your children in the play area. It’s just not safe at all. The staff doesn’t pay attention at all. It’s only a matter of time before a kid gets snatched up. When we dropped our kid off one night a staff member said right in front of us to another “Omg only 1 hour left till we’re off”. Also the night staff is awful. The same two girls never greet you when you walk in or leave. Their heads are stuck in their phones and they’re too worried about telling everyone every 10 min what time the gym closes.

Source: Google

★ 1

They gym itself is fine.

If you plan on utilizing the daycare I heavily suggest you go to a different location. My first day there I was told my son escaped three separate times because the worker forgot to lock the door.

Today I went to get my son after my workout and the daycare worker was not there. I had to go to the front desk and have somebody locate her. Meanwhile, children everywhere, unsupervised.

It is only a matter of time before something tragic happens at this location. Either a child will escape the building and get hit by a car, or a child will be kidnapped.

Go someplace else.

Source: Google

★ 3

This is a very good gym. Seems like there is a variety of equipment, but really, i'm more there for classes than anything. I am always greeted at the front with someone who is helpful and attentive. The locker rooms are well kept and clean, and I see staff working to maintain cleanliness of the general areas and the machines. I am, however, concerned about the Kids Club. It seems they are often understaffed at peak hours and it is hard to keep an eye on the children. Besides the really small babies, there is no separation of ages so a toddler may get run over/pushed by a big kid. I know that's hard to control, but there have been several occasions where there was one staff member who appeared completely overwhelmed and i'm sure there were probably 20 kids in her care. I am curious to know whether there is a regulation of ratios for kids/staff. The sole staff member there was trying to comfort 2 crying children, while another little girl was putting a small object into her mouth and laying at the end of a slide, which is very unsafe!

Source: Google

★ 1

Service horrible, take soooo long time to cancle or solve difficult

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★ 5

Onelife-PA has some of the best trainers in the industry. Special shoutout to Stephen, Paige, Claudia and Brian for creating a great atmosphere for us to train.

Source: Google

★ 5

Excellent facility. A lot of weights, machines, and cardio. Very clean and plenty of room.

Source: Google