★ 5

I have been going to the location in Vienna VA since they opened and have only good things to say!! The staff is the BEST! Front desk and coaches! They even remember my birthday every year and called to check in when I had to skip a class due to a family emergency to make sure everything was ok/let me know they were thinking about me. My husband goes with me and he loves the place too. He joined just to help motivate me to go back (had taken a break) about 9 months ago and now he goes more than I do! It is a really great workout too. You can tailor it easily to your fitness level and I always leave feeling accomplished. They tell you what to do and offer up help if they see you doing an exercise wrong. I do NOT like to exercise, but thanks to how awesome Orange Theory is I make it there at least 3 times a week. So end of story is GO! Try a class out and I bet you will be signing up for a membership right after! Your body and mind are already thanking you. 🥳

Source: Google

★ 5

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★ 5

I love this OrangeTheory studio. The coaches are not only knowledgeable and motivating, but also genuinely great people, and the manager is always available and ready to help. The gym keeps workouts fun with new initiatives and challenges, and the pricing is very reasonable for the quality you get. It’s the most efficient workout hour of my day — I give it my all and feel the results. Highly recommend!

Source: Google

★ 5

Motivating coaches, personable front desk staff, wonderful community feel. Highly recommend!

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★ 5

OrangeTheory Mainstreet in Fairfax is truly one of a kind! Jennie, the studio manager, goes above and beyond for members. She’s proactive, creative, and brings such positive energy into everything she does—you can tell she really cares about the community here.

Head Coach Greg is also phenomenal—hands down the most fun, thorough, and motivating coach I’ve ever had. His classes are challenging, engaging, and always leave me feeling stronger.

I actually drive all the way from Alexandria just to take classes at this location because the experience here is unmatched. Highly recommend this studio to anyone looking for the best OTF environment!

Source: Google

★ 1

One Star – and that’s generous.

Orangetheory Main Street is hands down the worst studio I’ve ever set foot in. The workouts themselves might be fine on paper, but the environment here is toxic and unprofessional. The shady manager sets the tone, rude, dismissive, and more focused on playing power games than actually supporting members or staff. Transparency? Nonexistent. Respect? Forget it.

The vibe is all about squeezing money out of people while offering the bare minimum in return. Communication is a mess, scheduling is unreliable, and don’t expect accountability when things go wrong , they’ll just deflect and blame.

If you’re considering joining this location, save yourself the frustration. Drive the extra distance to another studio or find a gym that actually values its members. Main Street is a disgrace to the Orangetheory brand.

Source: Google

★ 5

Coaches Greg, Jessie, and Sam provided a very personal first time class for my wife and I. From the welcome sign when we walked in to Coach Greg helping us through every step of the workout. The energy was great in the 3g class. Our only complaint would be that the music was a bit too loud for us middle aged people. We would definitely come back.

Source: Google

★ 1

They need to get a system for calling potential clients. I have been getting several calls per week for over a month. I don’t even live in the area - I inquired about attending their gym while traveling. I told them this and asked them to stop calling. I eventually blocked the number but they are still able to leave voicemails clogging up my storage.

Edited to add- since leaving this review I have received 2 more calls to see if I’m interested. How do I get removed?!!

Source: Google

★ 5

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★ 1

Set up a “free trial class” with some friends. Alana called me & tried to give the usual sales pitch about my fitness goals & all that.

I told them I just wanted to do the trial class with friends. She didn’t like that. She told me we would have to pay the drop-in rate. The website advertises a free trial class, but I guess orange theory has a different definition. I get passed to a manager Jennifer/Jenny, she tells me the same & eventually offers to waive the “trial fee” for the “free class.” I tell her I wasn’t comfortable with how they ran their business & she asked if I wanted to cancel the free trial. Which, obviously yeah dude, that was a weird tactic to get me to sign up. Told her to cancel & she hung up the phone.

Shady & unprofessional. It’s a shame, looks like recent reviews are low compared to in the past. New manager maybe?

Source: Google

★ 5

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★ 5

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★ 5

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★ 1

I had a highly disappointing experience at Orangetheory Mainstreet. Upon arrival, the front desk staff lied to me, claiming I couldn’t start on the rower. When I requested an apology for this misinformation, they flatly refused.

The staff, including the manager, were incredibly rude throughout the interaction. This behavior is unacceptable and does not align with the standards I expect from a professional fitness establishment.

I won’t be coming back, and based on my experience and previous comments, it seems there may be underlying issues of discrimination at this location. I urge potential members to consider these concerns before joining.

Source: Google

★ 1

After having so many bad experiences at this studio, I decided to cancel my membership. I do not recommend this studio unless you have a lot of free time and no responsibilities.
Some of the things you should expect:
1. You cannot book/or cancel with a few hours in advance. There's always waitlist for strength classes, and for other classes as well. If you dare to call to cancel due to sickness a few hours in advance they will charge you either way.
2. They do not waive late fee for inclement weather or sickness (might be the only studio). This was clarified to me by studio manager one time everything closed around due to a storm.
3. If -you dare to arrive 2 minutes the 5 minutes late arrival policy at 7:07AM for the 7AM you are not allowed to have the class (per Olivia today). Not only she did not allow me to attend the class she also had the audacity to charge me a $12 cancel fee. Although there were free spots and no one was waiting.

I enjoyed the first months of my membership. However, since beginning of the year the policies drastically changed. I would not recommend unless you are looking for a headache and constant stress. Not a very customer friendly environment studio. For me having 2 kids, full-time job, all these like in the military rules do not work for me.

I called two other OT studios sharing my concerns and one manager said “they lack basic human decency. We called you several times and let you in even if you are 15 min late. Life really happens and our fees are not cheap. Our revenue is not based on penalties to clients. That’s a terrible business model.”

Source: Google

★ 1

Horrible experience

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★ 1

I’m not a regular in this studio but have been an Orangetheory member for more than 8 months and have been to different studios.
My husband and I stopped by earlier today at this location ask if we can use the inbody scale for a moment which at the time no one is using it.
The front desk associates refused to let us use the scale saying we have to be in a transformation challenge and so many people are using the scale they can’t let us use it (again, no one was using it at the time and the data goes straight to each user’s email so I don’t understand why that matters).
Then I called the studio we usually go to and they have no policy like this with same challenge going on. I understand OT is franchise business and every studio is different, but decline to help with such simple request is honestly disappointing.

Source: Google

★ 5

Great workout atmosphere. Love the music. Keeps you energized.

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★ 5

Love the classes and coaches!

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★ 5

Everyone involved with Orange Theory Mainstreet is so supportive and uplifting from the minute you check out until you leave drenched in sweat. The workouts are never boring and I feel challenged and accomplished every day.

Source: Google

★ 5

I love the variety in the workouts, the fact that the coaches can support me in modifying the workout based on my physical limitations, and the fact that certain parts of the workout are controlled by me and my needs and abilities. OTF is exactly what I've always needed to be consistent and successful in my workout regimen - a class with a coach at set times during the day but the right mix of flexibility and challenge to allow me to find my pace and be successful.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Really great experience — from the studio, to the workout , to the staff and most importantly the instructors. Been transformational for me.

Source: Google

★ 5

Fun fact I thought this was a smoothie place when I would always walk past. It's not but OTF has changed my life. I never thought I would like a coach led gym experience but Orange Theory gives you the ability to choose how your workout will go. One class was all it took. The coaches, staff, and the people I work out with have become like a second family to me. Highly recommend!!

Source: Google

★ 5

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★ 5

Chris at the front desk was super accommodating and helpful

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★ 5

Just had my first workout and loved it! Mary kept the energy high and kept me wanting to push myself. I loved being able to watch my heart rate so I knew when to work harder and when I needed to slow down. I also loved how I felt welcomed and always knew what to do next, to beat the newbie nerves! The great music was a nice addition to keep me moving. Will definitely be coming back!

Source: Google

★ 5

Great space and teachers

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★ 1

I was interested in going for a trial class- all i wanted was to look at the class schedule which you can't even see on their website without making an account. I have been traveling for work and they have been calling me harassing me to sign up twice a day. I cannot STAND pushy sales techniques. I was already interested- why would you be constantly hounding me? Do you think this approach makes people more interested? Of course not, it turns them off.
Also I drove by and the parking lot is a mad house, it would be so stressful to even park to get in.
Don't EVER give these people your contact info! If you really want to see the class schedule online make sure you use a fake phone number and email!!

Source: Google

★ 5

Highly recommend! I love the workout and the coaches are amazing! The staff is friendly, helpful, and member-centered. The facility is always very clean and the equipment is always in great shape. OTF Main Street is the BEST!

Source: Google

★ 5

They work with you to meet you where you are with your fitness routine. If you are recovering from an injury, they provide options for modifications to the exercises and encourage you to do what you can! Love the support that the team at OTF Fairfax provides!

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★ 5

Love OTF Main Street! Great place!

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★ 5

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★ 5

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★ 5

Great place to work out. Friendly staff and coaches are extremely motivating. Love this location!

Source: Google

★ 5

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★ 5

I was scared at first but it was a much better experience than I expected. I actually look forward to going class.

Source: Google

★ 5

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★ 5

I love Orangetheory (I've been a member since 2016!), but I especially love this studio. The staff make it a point to know all of the members, and the coaches are truly invested in your success. Earlier this year, I was fighting some issues in my hip/hamstring and every single coach that I regularly take class with still checks in on me to see how the hip/hamstring are doing and to offer alternative exercises when something doesn't feel right. Add in the great music (especially when Coach Erich tells you to "do it for Britney" as you sprint through an all out to finish a block), general sense of comradery, and always-changing workouts and you've got a great workout studio. Thank you! :)

Source: Google

★ 5

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★ 5

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★ 5

Best community ever! I have been going to OTF Fairfax Main since January and I just love it so much! The coaches and staff are great, the members are so fun, the workouts are efficient and effective. I have lost 12lbs so far since joining and more importantly I feel strong and stable. If you want a great workout that challenges you and inspires you to keep at it—give OTF a try!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My daughter and wife convinced me that this workout format would be perfect for me and they were right. Rowing, lifting, and running all geared at ramping up your cardio and strength. The staff is energetic, professional, and they have done a great job accommodating their program to keep it available during these crazy COVID times. The workouts are very well-designed and you will obviously get out of it what you put into it. The staff that I have met so far have been outstanding. They offer a free introductory visit, so there really is nothing to lose. If you like it, they offer several membership options to meet your personal needs and budget. Whatever your goals are (weight loss, looking and feeling better, physical improvement, etc.), this is a very fun way to get into the shape that you desire.

Source: Google

★ 5

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★ 5

Great workout. Keeps changing never repeats and fitness benchmarks and heart rate monitor helps track progress.

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★ 5

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★ 5

Coach's are amazing and supportive. Feel better and have more energy.

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★ 5

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★ 5

The data and support is amazing in this program. I love the theory behind the theory. This retired science teacher loves the graphic interpretations are the end!!

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★ 5

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★ 5

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★ 5

Great workout!

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★ 5

This location has the most INCREDIBLE staff and instructors, is super clean, and the workouts are phenomenal! Highly recommend.

Source: Google

★ 5

Look no further! OTF Fairfax - Main Street is the best of the best. From the coaches, front desk staff and owners (who you regularly see) to the members this place truly cannot be beat. After a brief pause due to COVID, the studio reopened with new protocols - cleaning, social distancing, temperature checks upon arrival - and I could not feel safer. The studio has always been clean but, now it is immaculate. OTF Fairfax - Main Street feels more like a family than a gym. Aside from the workout, OTF has had a huge impact on my mental health as well throughout this pandemic. Being back in the studio brought back a little sense of normal! Thank you all for your hard work and dedication. It truly does not go unnoticed. We will all be ready for happy hours and brewery bus tours as soon as we are able to again!

Source: Google

★ 5

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★ 1

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★ 5

01/2021 - UPDATE: NEW "BAD FAITH" WAITING LIST POLICY. Buyer beware, Joining the waiting list is now handled the same as a confirmed booking. Be diligent with waiting list reservations as if you are confirmed and cancel 8 hours before or you will be CHARGED even if you NEVER confirmed. "Charging for non-confirmed reseverations is in very poor taste." -CS

This OT location takes every precaution to insure a safe and clean environment. The young lady who assisted in setting up my membership was friendly, extremely knowledgeable and went over all the processes in detail. Orange Theory is one of the best things you can do to minimize the risk of COVID as obesity is the main pre existing condition and why the Virus is so dangerous in the US 🇺🇸. Know where you stand, Invest in your health, You won't be disappointed!

Source: Google

★ 5

Fave gym. Great workout. Good staff and patrons.

Source: Google

★ 5

Fairfax Main Street and sister studio Dunn Loring, are the best studios in the area. They are taking so many precautions as far as Covid, Including masks required during transitions, no touch hands sanitizing stations, studio propped open. I’ve been to other studios in the area that are not doing this.. and it just really makes you feel more comfortable and safe while working out. Thanks for all you do!

Source: Google

★ 5

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★ 5

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★ 5

The workouts are always fresh and challenging. The coaches are upbeat and positive. The staff are helpful and encouraging. It is clean. The community is strong and there are opportunities to socially connect and give outside of the workouts. It’s the best exercise program I’ve been a part of outside of Jillian Michaels personal HIIT DVDs and app (which can be hard to stay committed to with a busy schedule.) OTF workouts can be hard, but somehow it is so addictive! I feel stronger every day and consistently motivated, even though the workouts are tough! Once I broke through the initial “conditioning” stage, I started to excel in ways I didn’t imagine. Stick with it and you’ll experience such growth! Thanks, OTF - Mainstreet!

Source: Google

★ 5

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★ 5

Only two weeks in, but I'm having a great experience thus far!

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★ 5

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★ 5

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★ 5

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★ 5

Very clean gym. Equipment is really nice-high quality, well maintained, and working. They seem to periodically add new equipment which has been fun to try out.

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★ 5

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★ 5

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★ 5

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★ 5

Great staff and great coaches. Thanks for helping us aspire to be better us!

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★ 5

I love the camaraderie, enthusiasm and results-based workouts. The coaches are highly skilled, motivating and engaging. The workouts and the music are always varied, but keep me coming back for more. Love OTF Fairfax Main Street!

Source: Google

★ 5

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★ 5

I like the variation of each workout. It pushes me to try harder and to stretch myself. I have definitely gotten stronger and my ability to jog longer on the treadmill. The rower not my favorite but I have embraced it by setting limits for myself for time and distance. I love the floor exercises as it definitely challenges me to do lift heavier weight. It has helped me to have more energy, more endurance and an amazing feeling.Thank you OTF!!

Source: Google

★ 5

Chris is the best trainers I have ever had. Amazing location.

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★ 5

It's an efficient and effective way to workout. Great feedback and data to support your workout. Scheduling a class makes it intentional to include it in your schedule. Plus the coaches are very encouraging and helpful.

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★ 5

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★ 5

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★ 5

I love this place! I get an incredible workout every class. It’s so convenient with tons of class times and rockstar instructors and staff! I’m getting serious results too. Better than a personal trainer in my opinion!

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★ 5

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★ 5

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★ 5

Most importantly the trainers are motivating expecially Chris. He is awesome!

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★ 5

The studio manager, Valerie, is a dream to work with. Any issue I have had she has worked to fix for me immediately with a great positive attitude. I have really enjoyed working out at this studio!

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★ 5

We are regular customer for this place! There is no random, boring fitness schedule here! If you need to burn some fat, do not think twice! You will enjoy with it, promised!

Source: Google

★ 5

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★ 5

I came in from another gym where I had made no progress. The workout was hard, and for the first few weeks I could only do once or twice a week. A few months later, during Hell week, I made 6 out of 8 days, and I figured out I'd lost two pants sizes! I just show up, they tell me what to do, I do it, and IT WORKS!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

This was a full body work out and it's worth every bit of your gym time!!!
Will join April 2019...

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★ 5

Great! Thanks all you need to know. New studio location but same great customer service. They really make you feel welcome. I love the workouts already, their staff makes it even better.

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★ 5

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★ 5

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★ 5

Fairfax Main Street has the kindest, friendliest staff and coaches around! Really made it feel like a family, and it was easy to stay encouraged as the coaches took the time to get to know my capabilities and when they could push me. Wish I could have fit the location into my routine better! I'm sticking with Orangetheory because of my positive experience at Main Street. My new studio really doesn't hold a candle to it.

Source: Google

★ 5

Love every part of it!

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★ 5

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★ 5

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★ 5

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★ 5

This Orange Theory location is great! All the staff and instructors are nice, helpful and make sure you have a great workout! I highly recommend.

Source: Google

★ 4

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★ 5

Before joining OTF Main Street, I never believed that a gym/trainer/coach could motivate me away from the couch for any length of time. OTF Main Street has literally changed my life for the better! I am always amazed at how friendly and welcoming the front staff always greet me as I arrive for a class. Every coach I’ve had a class with has been motivating and most take some time to provide individual coaching tips to the newbies like myself. OTF Main Street has been, by far, the best gym I’ve ever joined. I originally joined to make my wife happy but after just the first two months I’m hooked and even considering increasing from premium membership to an elite membership. Thank you OTF Main Street for making this former couch potato a believer!

Source: Google

★ 5

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★ 5

I was reluctant to try Orange Theory out. I'd always just lifted free weights and ran on my own and felt like what I was doing was good enough. In truth I over the last few years I rarely made the time for a workout. Eventually my wife signed me up to just give it a go and see what I thought. I lost 11 lbs in 4 classes. The results were dramatic. For me the best part is I get a good, well rounded workout and I don't have to think about it. They just tell you what to do. Highly recommend at least giving it a try. I think you'll be surprised at how good it is.

Source: Google

★ 5

Love working out here! The coaches make is so much fun and the workouts and music are always different!

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★ 5

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★ 5

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★ 5

OTF-MS has helped me love exercising again! I was in a rut and needed something to motivate me and help me break past my mental and physical plateau. The workouts are incredible and let you either get in a killer workout, or just hold you accountable to get a workout, even if it’s not your best. It’s so easy to keep pushing yourself day to day, and it really teaches you to hold yourself accountable.

The SAs here are awesome and welcome you by name through the door, which is super encouraging on days that it’s tough to walk through the door (guys you rock, thank you for everything you do).

The coaches are amazing! Each of them has their own style but all of them keep the workouts moving and energized, provide corrections and encouragement, and ensure that everyone is enabled to meet their goals and do the workout. They provide what is needed to get yourself through the 60min.

My favorite thing is that over time it’s “easy” to see improvements, even little ones; once I got over the hump of just trying not to die during a workout, I started focusing on those little improvement and it has transformed the way I look at my body and fitness journey. The folks behind OTF Main Street absolutely deserve some of the credit for that and I’m glad I’ve found them!

Source: Google

★ 5

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★ 5

Fast workouts, focused workouts, and amazing coaches!!

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★ 5

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★ 5

The Fairfax City location is the BEST! All instructors are helpful, encouraging and GREAT in every way. Want a good workout with skilled people to help you achieve fitness? Join the Fairfax City Orange Theory.

Source: Google

★ 5

OTF was amazing! I'm sore for all the right reasons. Coach Georgia was amazing, constantly checking in, giving me feedback, and more importantly encouragement on my first class. Thank you! I'm so glad I've joined and look forward to many more classes.

Source: Google

★ 5

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★ 5

New fun workout every day!

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★ 5

It’s not the workout that I love... to be honest, HIIT has never been my favorite type of workout. But the coaches and staff at OTF. WELL, they keep me coming back back for more! Between the killer playlists that you can tell the coaches really take a lot of time putting together (and music is super important to me and really is a huge motivator to me when I workout), to really knowledgeable coaches who understand proper form and the importance of modifications when necessary and needed, I find these coaches to be motivating but not over-the-top. They aren’t pushy and aren’t in my face. They get me moving and keep me going. But they don’t call me out if I back off or have to modify. The staff is also part of the “OTF Team” that makes this work. They know everyone. They are part of the ups and down, the good days and rough. And help motivate to get in and give it everything. They aren’t behind the desks as plastic figures - they’re part of the journey. The workouts still aren’t my favorite. And aren’t easy. But I do love Orangetheory Fitness and am thankful for the Fairfax-Main Street team.

Source: Google

★ 5

Valerie, the Studio Manager, went out of her way to assist me with an issue I was having with my heart rate monitor. After nearly a month of frustration with another OT studio, Valerie resolved the issue immediately. Her customer service was exceptional and I appreciate the personal approach.

Source: Google

★ 5

I would give 10 stars if I could. Valerie, the manager, sets the standard for customer service and is an asset to the company. The studio is clean, the staff is friendly and you will leave exhausted from the workouts. I've visited several other OTs (I travel a lot) and this one by far is the best.

Source: Google