★ 5

The best gym I've ever been a part of! Every coach is so motivating and fun. Orange theory helped me get in shape for my wedding and life. I'm down 20lbs, but most of all feel amazing- stronger, more endurance, and more toned 🤩

Source: Google

★ 5

Updated: The workouts and coaches are still great, but I wanted to add that the community at this OTF is amazing. This location has also been selected to test out "Open Studio" hours. That allows members to come in and use the studio during non-class hours. It's a great way to get a workout in if your schedule doesn't work with normal classes that day!

I’ve had an amazing experience at Orangetheory Fitness in Ghent/Norfolk over the past 18 months. The coaches are incredibly motivating and knowledgeable, always pushing me to reach my personal best while providing guidance and support. The workouts are dynamic and challenging, with a perfect mix of strength and cardio that keeps me engaged. The facility is clean, well-maintained, and has a great community vibe. I’ve seen noticeable improvements in my fitness, and I look forward to every class. Highly recommend OTF Ghent for anyone looking to take their fitness to the next level!

Source: Google

★ 5

If you are looking for great workouts, awesome community, and a fun atmosphere, look no further than Orangetheory in Norfolk! The coaches are super helpful and supportive of your overall fitness goals. They are encouraging and will always challenge you to your next fitness level. Plus, the environment is fun, as members and coaches cheer you on. It is a motivating experience and I can’t imagine not being a part of this great community!

Source: Google

★ 5

OTF was exactly what I needed as I turned 40 and my prior work out routines were no longer working. The combination of weights, rowing, and cardio at my own pace and weight capacity makes the classes difficult in the best way. The coaches are amazing and consistently create a high energy, positive space.

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★ 5

OrangeTheory Fitness Ghent is my happy place! Love the coaches, love the work out, love my classmates!

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★ 5

Coach Marquise is super encouraging and has THE best workout playlists! Everyone else is super nice too.

This a great full body workout for the days I'm not at Taekwondo. Today for my strength blocks I used 10 pound weights, which I never thought I'd be able to do - pushing my limits is my idea of a good time!

Also the prices for the memberships are reasonable. That always helps. Take a free trial and sign up, you'll be glad you did!

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★ 5

Best workout!

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★ 5

I absolutely love this studio! The coaches are so encouraging and really take the time to help you get the most out of every workout. The energy in the room is always amazing, and the staff makes everyone feel welcome from the moment you walk in. I actually look forward to my workouts now. Couldn’t recommend this place more!

Source: Google

★ 5

I've been going here since it opened and will say that hands down this is the best workout/fitness studio in Norfolk. The staff and coaches are AMAZING and make sure that no matter your fitness level, you will have a great workout. 5 Stars!!!!

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★ 5

Otf is a great workout and the coaches are fantastic. If you are interested in getting in shape or staying in shape this is the place

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★ 5

OTF is awesome!!! I’ve been going for almost 3 years and loving it! I feel so much stronger and lost weight. The coaches and front office staff are awesome!

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★ 5

Best gym ever
The staff and coaches are always so nice and helpful - best part of my day and an amazing workout all in one

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★ 5

I love OTF and this location. Everyone is so friendly and inviting, and the coaches are motivating and supportive. If you’re on the fence, come try it out, you won’t regret it!

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★ 5

Forget Disneyland, this is the happiest place on earth! I had started my Orangetheory journey at a very difficult time in my life, where I was honestly really struggling with depression and any sort of interaction with people, my original studio became a safe space and when I moved to Virginia, six months ago, I was really worried I had lost it, but the family at this location has been more than I could ever ask for. It is the best way to decompress from a stressful day, but as someone who spends more time with computers than humans, it is also my social event of the day. I never feel judged, but I always feel challenged to the best of my ability, not only that, the playlist are straight fire! And the coaches are just so funny, half the time I wish I could just text them up to go to brunch with me because they’re such cool people. If you’re looking to get out of your funk or to just become a better person overall, not just physically this is the place!

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★ 5

OTF is by far the best fitness community I’ve ever participated in. The coaches and music is what make the classes fun! I enjoy that every class is different and can be challenging at times. Overall, OFT is one of the best things that I have invested in to keep myself, my health, and my self esteem in tip top shape!

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★ 5

OTF has changed my outlook on working out. I’m actually sticking to a workout routine, and I get excited for my classes. Plus all the coaches are super helpful and awesome!

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★ 5

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★ 5

This specific orange theory is composed of an incredible community of coaching staff and assistants. All staff members have gone above and beyond to ensure that we are welcomed and hyped for the workout of the day! Most early mornings we have Elizabeth as our head coach cheering encouraging us! While we are immediately and enthusiastically greeted by Arianna at the desk!! It’s a great atmosphere to working with day in and day out!!

Source: Google

★ 3

***** editing my review/ experience.

I encountered 4 issues with the Norfolk OT studio, and after leaving a detailed review here, the owner Paula replied back to my review and I decided to call her and chat about my issues/concerns that she was not aware about. You just don’t know until you know, and I believe now that she knows she’ll be taking care and training her team to serve the community in a better and more positive way. Overall OT has great and challenging workouts to help you reach your fitness goals.

Source: Google

★ 5

Great workout. I enjoy the programming. The variations keep it interesting.

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★ 2

Normally visiting an OTF location is a positive experience...unfortunately this was not the case for this location. The class and coach were both wonderful. In arriving for class, I was made aware of a 5-minute policy as I arrived. This is not something I've experienced locally as both a member/staff, so this was new for me. While I always strive to follow policy, I do appreciate communication of said policy prior to arriving. That was not the case. Instead, I was met with a tone not congruent with the elevated guest service I know as a coach and member. To be asked, "...you need to change clothes too...?" or to be told, "you need to get into class!!" as I'm hanging up my jacket...the energy was just not welcoming, and I just want to ensure members or those visiting the studio do not experience the same. Again, policy is very important (and I see that it was implemented in 2020), and I will gladly follow on visits in other locations...but please clearly communicate with new members, visitors, etc of this prior to them entering your studio. OTF is a safe haven for us all, so positive energy is always welcomed.

Source: Google

★ 1

Have been coming here for years and today showed up 6 minutes late and was not permitted entry into class. They said I was past the 5 minute entry window. This policy is not clear and I have never been made aware of this before in the 5 years that I've been an OT client. When my class pack is done I will never be coming here again nor recommending it to anyone. I'm a nurse and struggled to get out of work on time and to class and after all that effort, was refused entry. I'm furious.

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★ 5

Absolutely love this studio. Energy is amazing and coaches fantastic. Love all their gentle exercise corrections!!!

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★ 5

I joined OTF Ghent (Norfolk) in May and I love it! This is the most consistent I have worked out since high school. Great coaches & fun atmosphere.

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★ 5

Love the coaches and community. Best workouts I’ve ever had!

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★ 5

I’ve been a member at OTF Ghent since March 2024 and I love it here! The coaches, staff, and other members are all so friendly and supportive. I like that the workouts can be adapted to any level and that you get something different each day. I’ve gotten great results in my first few months!

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★ 5

This place is rad, even if you think group fitness isn't your jam, you should try it.

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★ 5

Simply the best strength workout around! The time slots are varied enough for whatever your work hours might be. Nearly no two classes are ever the same as another. In & out, each class is just an hour of your day. The most motivating instructors— whom they themselves are taking classes too, so you know it’s good & they believe in the process. Can’t say enough good about Orangetheory Fitness Ghent (Norfolk)! 🧡

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★ 5

Great music, amazing coaches, and fulfilling workout. I look forward to going every single time! I love the challenges and the pace of classes. They push you to do your best and really want you to be successful.

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★ 5

Great coaches! So motivating. I work past my potential every workout!

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★ 5

I’ve been going to OTF Ghent for a few months! It is such a great workout and environment for people of all levels. The coaches are awesome and always make the classes fun. I feel myself getting stronger!

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★ 5

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★ 5

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★ 4

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★ 5

I wanted to thank Samara (?) who I talked to after getting stuck behind a train in Norfolk on my way to class today. I just joined yesterday and was nervous about being late. I was stuck behind the tracks and could not get around the train which was not moving- I called and Samara was courteous enough to remove me from the class without penalty. I was SO grateful! And, My first experience at OTF Norfolk was awesome thanks to Courtney and Kayla. Looking forward to getting in shape with OTF Norfolk!

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★ 1

Unprofessional, and wasn’t notified that there is no grace period. My husband and I showed up only 25 mins before class and still were turned away. I.E if you have a class at 9 be there on the dot if your class is at 9:30 or you will be turned around and asked to reschedule.

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★ 5

Coaches and staff are friendly and supportive. Never a boring workout.

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★ 5

I love the intensity and variety of each Orange Theory workout. The instructors play great music and motivate me to maximize my effort. The ease of scheduling classes, the accountability, the ability to compare my workouts and track my heart zones throughout class are just some of the reasons I keep me coming back.

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★ 5

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★ 1

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★ 5

My second favorite place beside home.

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★ 5

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★ 5

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★ 1

I live in norfolk and drive 20 minutes out of my way to go to the Chesapeake location.

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★ 5

Love OTF! With the heart rate monitor you get automatic feedback on your workout as you're doing it, which keeps you motivated! And the people are almost always bubbling w pleasantness when you walk in as if they're greeting a friend or welcoming you to church. ☺Come, join the OTF following! We have t-shirts! 😳 👕 ☺

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★ 5

I never liked going to the gym because I never felt comfortable because everyone is recording and being judgmental. At Orangetheory I felt so comfortable and everyone is welcoming. It’s no phones allowed on the fitness floor so that was a plus. The instructors are nice, informative and encouraging.

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★ 5

Great place to work out at your own pace. Love it!

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★ 4

OTF is a fun and effective workout program. I prefer focusing on goals, and it doesn’t quite support that, but it’s ways a great workout.

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★ 5

OTF keeps me accountable, to myself, to stick with a fitness program. It's not just a workout for the body, it's also therapy for the mind.

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★ 5

I'm loving Orange Theory so far. I use to do it when it first opened years ago. A lot of changed & I am still getting use to it. I can't wait to see my results! Everyone is so encouraging and such a welcoming environment to be apart of!

Source: Google

★ 5

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★ 5

I love the variety of cardio and strength training. The OTF community is amazing. The coaches bring excellent energy and music. Most importantly, I get an awesome workout and have a ton of fun every time I go to OTF!

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★ 5

Orangetheory is super motivating and I really like and enjoy the coached classes. I have a hard time actually showing up to a gym mostly because I don’t know what to do but having a guide really helps!!

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★ 5

The Sunday Coaches and Strength 50 Sundays are AMAZING!

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★ 5

Orange theory Norfolk is the best! The coaches and staff are so supportive ! Results really show when you go consistently!

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★ 5

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★ 5

This location is just a couple of blocks from Ghent and 7 minutes from my home. I love the energy and vibe. I look forward to every workout every morning that I attend! Highly recommend especially for those of you that are looking for something to change up your workout!!

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★ 5

I love OTF Ghent! The front desk staff is amazing, they remember your name and greet you when you come in. As a new member I am not versed in most things but the coaches are super helpful and knowledgeable on how to explain how to do it correctly without making you feel uncomfortable for not knowing. They push you to do your best and if you have any accommodations they help you immediately! 1000% recommend OTF Ghent I love it here!

Source: Google

★ 5

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★ 5

Just moved back to the area, been doing OTF for about two months now and really loving it.

The space is great, it’s nice and open and very clean. Plenty of parking whenever I’ve gone and the coaches are awesome. Front desk staff is great too!

Source: Google

★ 5

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★ 1

I am disappointed with my experience at Orangetheory. As a first-time attendee, I was eagerly looking forward to taking my first class. However, upon arriving 20 minutes prior to the scheduled class time, I was informed that I needed to be there 30 minutes in advance. The staff mentioned that they had attempted to contact me, despite confirming my contact information. Unfortunately, no call or voicemail was received. If this is indicative of how the Norfolk location treats new members, I would advise others to consider alternative options.

I will explore the possibility of trying a different location for Orangetheory. The staff at this particular location displayed a lack of friendliness and did not make an effort to accommodate my situation. Furthermore, I am disappointed by their dishonesty regarding the alleged phone call made today.

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★ 5

Welcoming staff, amazing instructor and energetic atmosphere

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★ 5

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★ 5

Love the workouts! Challenging and motivating! Great cardio and floor exercise with weights makes for the perfect workout! So happy I gave them a chance!

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★ 5

My favorite part of the day! OTF is AMAZING!! I never ever stay motivated with any other Gym, but the concept of OTF is great!! Today I’m 224 classes in, tried couple studios in the area and I would say that Ghent studio is the absolute favorite! It is so homy, front staff and coaches are so energetic and fun and very attentive!! coach Alex, Elizabeth and Caitlin are few to mention !! ❤️❤️❤️
For people that are complaining about the cancelation fees. I consider that motivating! I so many times feel so lazy last minute but I force my self to go not to end up paying the fee. 🫣
I highly highly highly recommend trying it! You will never regret!

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★ 5

So much fun and coach is full of energy. Just wow

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★ 5

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★ 5

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★ 5

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★ 5

Great gym, atmosphere, coaches and general staff. It's a really encouraging atmosphere from the staff to fellow gym goers, and the work outs are fun and engaging. I always feel great when I leave after a class!

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★ 5

The personnel are great, coaches are engaging, and the workouts are varied/challenging/efficient. Great to have this workout resource in Norfolk!

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★ 5

While OTF is an efficient way to work out, the OTF in Norfolk is a FANTASTIC and efficient place to work out. The staff is friendly and informative; the coaches are knowledgeable and encouraging; the studio is clean and accessible. It is a great place.

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★ 5

Best place with the best community!

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★ 5

5/5 stars for wonderful coaches and front office staff. Orange theory keeps me motivated to achieve my fitness goals.

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★ 5

I joined Orangetheory Norfolk right before Covid. When Covid hit - it was my place to go interact, get out of the house and just keep my sanity. I never thought I would be that person at a workout place- but I love it. After needing to take about a year off for personal reasons, I came back and the welcome back from staff was as if I never left. The community is an added bonus to the feeling you get physically from under the orange lights!

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★ 5

Great classes, supportive staff, and a clean space!

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★ 5

I took a free class in 2020 in the middle of Covid and I’ve been a member ever since. The classes are fun and challenging, but the coaches are the real reason I stayed. Not only are they always motivating, but they make the effort to get to know you and your goals, and they always encourage you to push your limits.

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★ 5

Going to OTF has helped me learn to appreciate what my body can do and challenge myself in new ways. This studio is awesome- members and coaches all bring great energy so you leave the studio feeling better than you did every time.

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★ 5

A solid workout every time, some definitely a little more challenging than others, though. Clean facility, engaged staff and lots of additional activities/community involvement opportunities throughout the year to keep motivation up

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★ 5

I joined last August after being very inactive during Covid. It’s been a great way to get back into shape. I like that I don’t have to think about what I’m going to do each day because the classes are already programmed out for me, and there’s enough going on in class to keep my mind focused on making it through the activities vs all of the other things I could be doing instead of exercising. The energy of the class also challenges you to give your all, while also being flexible enough in meeting all fitness levels where they are in a welcoming and accepting environment. Lastly, I’m a metrics person so it’s nice having various benchmarks to quantify your progress outside of a scale.

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★ 5

I‘be been going to OTF Norfolk since they opened 4 years ago and I do not think I have ever taken a duplicate workout, aside from the signature workouts. The clients, coaches and front desk staff are more like family. I highly recommend trying and then signing up to join!!

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★ 5

Great atmosphere. Friendly staff and coaches who get to know you beyond just being a name on the roster. they work with you for your goals, motivate you, and ensure a safe workout.

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★ 5

I love that the coaches tell me what to do and I don’t have to think about it or come up with anything on my own. The coaches motivate me to work harder!

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★ 5

Do yourself a favor, sign up. The coaches are phenomenal, and each day is different. You’ll always be surrounded by people here who encourage you to keep going, even on days when you think you can’t.

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★ 5

278 times I have been to this studio. 278 times I leave loving it more than I thought possible. 278 times I realize that it's not JUST a workout.

This place seriously gives me life. It maintains my healthy mental state. I have actual friends that I've met in class. Coaches and members. Good friends. People that I've called on and who've answered. People who I don't have to call on for them to reach out. In my 3 years at OTF, I have had my share of ups and downs. I've been celebrated during my ups and taken care of during my downs. From the owner checking on me after a medical procedure to a coach hang at winefest and everything in between, these are some of the best humans on this planet.

Oh yeah, you also workout here!!! The coaches (as coaches) are motivational and energetic. At first I didn't like the attention during class but now I get my feelings hurt when they don't shout out my accomplishments!! They encourage you to cheer on others as well. I met one of my most favorite people on earth, right here in this studio from cheering on fellow members during class. Thank you coaches!! The front desk staff is knowledgeable, friendly, caring, and hilarious. They keep us on our toes and push us to join challenges and to work hard from the front of the studio. Paula is the icing on the cake for this OTF. Kind, supportive, accommodating, and friendly. I love coming into the studio and seeing her smiling face.

Do yourself a favor, change your life, and go to OTF in Ghent. You will not be disappointed. I love it here and these people will forever hold a special place in my heart. 10/10 recommend.

Source: Google

★ 5

Great studio, great staff!

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★ 5

One of the best workouts you can get! I absolutely love working out at this Orangetheory and the coaches here are freaking awesome! From the smiles you receive at the front desk to an absolute killer workout you get for 60 minutes. This is definitely the place to workout at in Norfolk!

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★ 5

I joined OTF Norfolk nearly a year ago and I'm so glad I did! The coaches are amazing and motivate you to push yourself (Thanks Elizabeth, Maddy and Alex!) and all the staff are super friendly. The workouts are challenging but doable and the coaches guide you every step of the way. The benchmarks really help me stay motivated as I can track my progress. If you're thinking about joining, definitely go take the class and you'll be hooked!!!

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★ 5

I’m bumping to refresh this because it’s STILL TRUE. I still loooove OTF. OTFGHENT is really the most fun workout studio that I’ve visited. Since signing up I’ve worked out in Charleston, Dallas, and other areas in Virginia but this remains my favorite location. So much so that my friends have signed up. I wish I had more time so I could go there everyday.
The studio is always clean and the coaches are fun, upbeat, and their playlists are on fire.
I originally signed up years ago as the quarantines lifted because I needed a workout to motivate me and I’m still into it. Since starting, I’ve improved my endurance and strength, and I’ve become a faster runner.
I also really enjoy the coaches.
OTFGhent is a blast. It’s an awesome time every time I’m there. I’m so thankful I did this for myself. I’m so thankful for the team too!

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★ 5

Have recovered quickly from surgery thanks to the staffs commitment to help me continually modify my workout.

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★ 5

The coaches and staff are amazing at this studio. They have worked closely with me to understand my personal health and fitness goals and have been supporting and nudging me to be on track. While that may seem obvious, but I missed that personalization at most of all the big group session studios. OTF Norfolk studio has definitely been a game changer for me and would highly recommend to anyone who is serious about wanting to meet fitness goals.

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★ 5

OTF Ghent is my happy place! As a coach I love getting to watch people reach for and achieve even more than they thought possible. The members and staff feel like family and the vibe is relaxed and fun. There is something special about chasing your goals right next to someone else who is chasing theirs, even if those goals are different. As staff, we are here to stand by you, to encourage you, and to celebrate with you! Come check us out!

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★ 5

I love OTF Norfolk! I joined just about 2 years ago. Not only have I gotten in better shape than I’ve been in for years, but I’ve also found new confidence and lots more energy. Cannot recommend enough 😊

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★ 5

Before starting as a coach at OTF Ghent, I was a member. It was the community-feel, the clear direction and the burst of competitiveness that solidified it for me. The heart rate monitor offers a chance to witness results in real time and there is always a specific goal to chase as work to improve your overall cardiovascular health.

I’ve always been a part of a team, and even though each person is working as an individual toward his or her goals, it’s hard to ignore the natural energy brought on by those around you.

The OTF Ghent community is special. The studio feels like home and the members are like family. We work hard as coaches to set you up for success, and we celebrate in each of those moments/milestones with you.

If you are looking for a workout where all fitness levels can come together for 60 minutes, eliminate all thought and push harder than you probably ever thought you could while still having fun then Orangetheory is right for you.

See you in the studio soon!

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★ 5

I came to OTF on a whim...and I'm glad I did! I really enjoy the workouts and not having to think about what I need to do. The coaches are there with you every step of the way. They tell you how fast/slow to go, when to run and when to walk. I would have never lasted this long if I had to think of the exercises that I needed to complete!! Come to a class and see how fun it is for yourself! It does NOT disappoint!! Thanks

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★ 5

A great workout, with great people! Really enjoy OTF Ghent and all that it has to offer. The staff is great, the studio is clean, the people are wonderful and the workouts are always challenging yet do-able!

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★ 5

Such a great workout and the coaches and staff are so motivating!!! It is the one workout routine I have committed to and stuck with:)

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★ 5

I can’t say enough great things about OTF Norfolk. The Staff and Coaches are amazing. I love that all I have to do is commit to going through those glass doors and giving my best effort. It truly is a family atmosphere over here!

You don’t ever have to worry about being “lost in the sauce” like at other gyms; the coaches are there to help you and I love that the programs are doable for every fitness level.

The accountability is more motivating than one would think; I had to step away for about six months and when I returned it truly was like a homecoming. I never thought I’d feel that way about a fitness program. Highly recommend you give it a try if you’re on the fence at all!

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★ 5

Absolutely love this place- it’s the highlight of my day! Every OTF workout is great but the coaches here are truly the best and are really what makes the experience so amazing. Everyone is so motivating and encouraging and they really get to know you personally!

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★ 5

Orangetheory is the best part of my day! All of the coaches and staff are so friendly and knowledgeable plus the facility is so clean!!

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★ 5

Love the workouts and love the coaches. You wear a heart rate monitor that tracks your heart rate and it’s on a screen so that you can always see it. This comes in really useful when you can only push yourself so far.
The environment is very welcoming and everyone cheers each other on. Your coaches will push when they can tell you need a push, but not in a bad way.

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★ 1

Terrible customer service. Owner is extremely rude and unprofessional.

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★ 5

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★ 5

Great food

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★ 5

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★ 1

Scheduled to take an introductory class (part of a two free class deal for new members) and was told upon arrival at 5:25 P.M. that I was unable to participate in the class because I didn’t show up 30 minutes early. I live about 15-20 minutes away from the location as it is. Wasted 25 minutes getting there due to the traffic of people getting home. I was never warned about a 30 minute arrival prior to class start. She also came across extremely rude, unprofessional, and displayed a lack of understanding for people who are clearly unaware. This lady will drive business away if she continues to act like this. I had 7 other people looking for a gym like this I had planned on bringing as referrals. We’ll be looking for other options.

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★ 5

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★ 5

It's really fun to work out with enthusiastic and approachable coaches like we have. Alex, Madison, Caitlin, Andy, and Elizabeth are all fantastic, and are encouraging when the workout gets tough. A true privilege to have in our local community!

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★ 5

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★ 5

Love this concept! A membership is reasonable when compared to the bigger picture. Coaches are engaged and the staff is very friendly. Not a pushy environment, you won’t regret coming by to check out a session.

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★ 5

Fantastic workout!!!!

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★ 5

I love OTF Ghent! I have been going since opening day and probably will never stop! The coaches are energetic and helpful with form and the front desk staff are always welcoming and somehow remember my name!

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★ 3

My first (free) class was awesome then it was downhill from there. I purchased a brand new heart monitor which you must have to workout there (or it kinda defeats the purpose) and my heart monitor has not worked from day one. And it seems as if it wasn't really urgent to the staff that my monitor issue be fixed. My app doesn't work bc the email address was entered wrong by my husband for the intial free class and it's been hell ever since getting them to fix that issue. I couldn't see any updated info, couldn't track the amount of sessions used, and most importantly I couldn't book or cancel classes online. I give the workouts an 8 and the staff in Norfolk a 2. I worked out at the Suffolk gym and I had a pleasant experience.

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★ 5

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★ 5

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★ 5

I love this OTF location. Everyone who works at OTF Ghent is friendly, great to work with, and the coaches are amazing. I've been to several other locations and no other place has quite the same energy and group quite like this one :) I've loved my experience so much that I bumped up to unlimited and am not looking back! Highly recommend!

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★ 5

OTF is an incredible workout and community! I cannot recommend it highly enough! If you live in Coastal Virginia, do yourself a favor and go take a class at OTF Ghent with Coach Elizabeth, Coach Alex or any of the amazing coaches there! #MoreLife

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★ 5

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★ 5

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★ 5

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★ 5

Its the best workout ever. Weight floor, treads and rowing all combined

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★ 5

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★ 5

OTF Ghent is the absolute best! The workout is tough but fun at the same time! I always feel great after I complete a class and feel stronger after each and every one! OTF has changed how I feel about working out and it’s the best investment in my overall health!

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★ 5

Keeps me engaged. Easy to follow. Well balanced. Keeps me accountable.

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★ 5

100+ workouts in, I have been thoroughly impressed with every aspect of the Norfolk studio. Great, supportive coaches and the studio is always spotless. Very responsive customer service and ever-expanding class options. Keep up the great work!

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★ 2

The workouts were fine but they are borderline predatory when you want to cancel. Staff was so unfriendly when I cancelled. I upgraded for hell week (the staff again being unfriendly). I was told there would be a two month minimum which was fine but was not told about the need to re-cancel my membership. So I got to pay an extra $160 for a mistake someone else made.

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★ 5

My overall impression is good. My favorite thing about this location is that their owner is present and involved. The second best thing is coach Alex. Her coaching style and impression is top notch. She’s the head coach so that’s important. I only hope that her ethos is passed on to the rest of her team. The location is clean. The showers are standard with showers heads that leave you needing something more. I think you have to find the right fit with the coach and personality as not everyone is a perfect fit but overall, this location is working and trying and doing. Ty for the professionalism, kindness, and warmth bestowed here. Rev. Cory Newell, MDiv, BCC.

Source: Google

★ 4

The instructor was awesome and the program motivated me to start working out again. I like the options given for the programs offered. The workouts change each time to prevent plateau and that is the point of working out to begin with. I would definitely recommend this gym. I was sore the day after

Source: Google

★ 5

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★ 5

I’ve never experienced anything like Orangetheory. It challenges me past my edge everytime. I crave it! I would never push myself that hard on my own. And after only 8 classes I feel changed. So excited I found them on my journey!

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★ 5

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★ 5

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★ 5

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★ 5

Me and my husband love OTF! Very motivating! And all the coaches are awesome!

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★ 5

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★ 2

Arriving 5 minutes late won’t get you in, but getting off the waitlist does up to 10 minutes in. I don’t understand the logic?

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★ 5

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★ 5

I have become an OTF addict and it is all thanks to this amazing studio. The staff is incredible and makes you feel like part of a family. I have seen major improvements in my physical fitness (thanks benchmarks!), but the biggest improvement has been my confidence in my abilities. I love that every workout feels unique and challenging. OTF is special because it finds the perfect balance between an individual and a group workout. The coaches at Norfolk know how to make a member feel noticed through encouragement, individualized goal setting, and igniting healthy self-competition. Have I mentioned I love OTF?!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Wonderful exercise community, great workouts, very motivating.

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★ 5

I Love OTF! All of the coaches are awesome. Thank you for keeping us motivated and safe since we started. I look forward to seeing what a full class looks like.

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★ 5

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★ 5

Great gym, great staff!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great workout there. I really like how the coach pushed me to work out harder.

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★ 5

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★ 5

Love this studio! Best-in-class instructors.

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★ 5

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★ 5

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★ 5

Always a great workout!

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★ 5

clean studio with amazing coaches and staff <3

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★ 5

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★ 5

The coaches and staff are great. Every workout is awesome!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It's not cheap but definitely worth it, if you put in the effort you will see the results

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★ 5

I absolutely love this place. It has been the one workout I have enjoy and look forward to. Been going here for about 5 months now and have lost 35 lbs. I promise you you won't get bored because it is different each time.

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★ 5

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★ 5

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★ 5

The workout is amazing. Keeps me accountable & I love shooting for more calories & further distances. All of the instructors there were incredible!

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★ 5

Amazing front desk and coaches! They are so nice and helpful every single time I go. It can be hard in a new gym or studio and they were so wonderful in making sure I was comfortable. LOVE this studio!

Source: Google

★ 5

Intense! Love all the metrics!

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★ 5

It was my first visit to Norfolk and I wasn’t familiar with the gym layout and rushing in from work. A member saw my look of confusion on the weight floor and helped me out, and then was really encouraging throughout the rest of the workout. The front desk staff was so friendly and helped me register so quickly so I didn’t miss the warm up since I was rushing in from my commute, and even took the time to have a really lovely conversation after class. The coach, Makenzie, was great, thorough on explanations, lots of encouragers during the blocks, and even form corrections for folks - all during a 3G! And at the end during stretching it was clear she was friendly with her regular members and that she was a well-liked coach. I love my home studio, but I was definitely delighted by the extra friendliness of everyone at this studio and in Norfolk in general. I’m signed up for 2 more classes while I’m in town for work and I’m really looking forward to them.

Source: Google

★ 5

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★ 1

The coaches are okay, the front desk staff is terrible. I am a regular at a different OTF and occasionally visit this one when I am in town for work. I highly recommend trying a different studio so you can see what the OTF customer service experience really is.

Source: Google

★ 5

This is high intensity and organized! Great 1hr workout with a class and a coach. Looking forward to experiencing the results! I'd you want to change up a boring routine workout, this is highly recommended

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★ 5

The science of this work out is so cool and it works! I don’t push myself normally but the coaches help keep me motivated! Already see results!

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★ 5

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★ 5

Orange Theory has been one of the best parts of my Hampton Roads experience. Mindless, excellent workout! Super friendly staff that cares about your goals. I go almost everyday after work.... I don’t have to think about it — I just do as I’m told and get a different but consistently excellent workout everyday!

I’ve met some serious goals, and working towards some others. Thanks OTF :)

Source: Google

★ 5

Love this gym and the staff!!!!

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★ 5

The best workout and the best staff. Thanks for all you do!

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★ 5

Love this place! All fitness levels can get a fantastic workout in a supportive, fun environment. The coaches are motivating and the “benchmark” workouts let you compete against yourself and really see the progress you are making. Since starting Orangetheory, I have gone from being a slow jogger/walker to a runner and have dropped 4 pant sizes. Cant say enough good things about these workouts!

Source: Google

★ 5

Orangetheory is the best! I’ve never been so motivated to stick with a workout routine! OTF challenges me and I’m stronger than I’ve ever been!

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★ 5

The staff (especially Elizabeth and Makenzie!!) really go out of their way to make sure everyone feels welcome and are always willing to answer any questions. Best fitness classes and community in Norfolk, hands down!

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★ 5

I can’t say enough good things about OTF, and am so happy one has opened up in Ghent. The workout is never the same, so I’m never bored or complacent, the coaches are friendly and make an effort to connect with and push everyone individually, the facilities are clean, and the front desk staff is always helpful. Highly recommend OTF Norfolk!

Source: Google

★ 5

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★ 5

Great enviroment if you need a structured group work-out. Motivating Instructors like Elizabeth, McKenzie and Jerrod keep me working hard and growing. Friendly staff that great you by name with a smile and say thank you (and mean it) as you leave. Paula is building a super community, is a wonderful owner and a great business partner for our Ghent/21st Street community.

Source: Google

★ 5

I love Orangetheory, and I was so excited to see a studio open up in Norfolk. I am an unlimited member at this studio and I've had a wonderful experience. The sales associates are very helpful and the coaches here are all super encouraging. I highly recommend this studio and Orangetheory in general to everyone!

Source: Google

★ 5

The best gym in Norfolk where you can book your own classes, work with amazing coaches, and have the funnest group workout you’ll ever have!

Source: Google

★ 5

Source: Google