★ 1

This is causing me a lot of stress. I have NEVER signed up for this gym, nor any other, ever. However, on the date shown in the screenshot, I was charged $50.99. I need my money back. I've sent countless emails through Instagram, Facebook, everywhere, and they refuse to refund me. I haven't even received a response. I urgently need my money back before reporting this to the bank. I've tried to resolve this directly with you, but you never seem to pay attention to my case. Please refund my money. I'm tired of sending emails. There isn't even a phone number to call; it's too complicated. I want my money back now.

Source: Google

★ 2

The variety of and quality of equipment they have is a step up from planet fitness, locker rooms and showers are nice, love that it’s 24 hours. Really thought I found my gym when I signed up for this one! I might have been wrong though, 2 of the bathroom stalls have been broken since I joined months ago…. There’s never a line or anything but the fact that it’s broken and full of disgusting stinky urine that stinks up the entire locker room like sewage is unbelievable. There is 0 excuse as to why this has not been fixed…. Currently searching for a new gym so I don’t have to deal with getting ready for work in an area that smells like human waste…..

Source: Google

★ 2

Love the classes. They recently became PureGym and the app doesn't work properly. Emailed corporate and they never responded.

Source: Google

★ 1

I’ve tried contacting support for days now and I’ve had yet to even hear from a single actual person. My account was suspended due to a missed payment which I have since fixed but now it’s been over a week of not being able to even enter the gym using it. I am paying for it to not even be able to use it. I had to pay for a day pass yesterday to be able to get in. There’s no phone number to contact anyone. I can’t go early enough in the day to talk to a team member due to my job and I’ve contacted through every way possible. I’ve tried email, instagram, facebook messenger and gotten no reply from any of them. This is disappointing because I think the gym is actually very nice. I don’t understand how there’s not even a phone number attached that can be used to speak to someone during the daytime.

Source: Google

★ 5

NEW APP UPDATE IS REALLY BAD THEY REMOVED LIVE CHAT SERVICE NO HELP NO CONTACT TO TALK OR CHAT TO CHANGE PAYMENT STEALING FROM BANK ACCOUNT CARD ALL THE TIME NO CUSTOMER SUPPORT FOR ONLINE BANK PAYMENT THIS WILL TAKE 6 months TO CANCEL THIS GARBAGE COMPANY MEMBERSHIP DUE TO NO CUSTOMER SUPPORT AT ALL TOTAL WASTE OF TIME MONEY THERE ARE OTHER CHEAP BEST OPTIONS

Source: Google

★ 1

Source: Google

★ 1

WORST TOTAL WASTE OF TIME NEW APP Is WORST THAN HELL WAS GOOD EVERYTHING WAS GOOD LONG TIME BEFORE BUT NOW TOTAL GARBAGE JUST CHANGED SERVICE TO OTHER GYM AND SAVING BIG MONEY AND HEADACHE EVERY MONTH THEY DONT EVEN HAVE PHONE NUMBER OR LIVE CHAT OR EMAIL RESPONSE MAKE SURE TO CHECK EVERYTHING OTHERWISE THEY CAN CHARGE YOU ALL THE TIME

Source: Google

★ 2

Good gym. The new app is absolutely trash though and I hate it

Source: Google

★ 1

This gym charged my card for a membership when I never showed up to this place and I don’t even leave in Virginia. Not sure how they got my information when I live in a completely different state.

Source: Google

★ 1

Why is my card being charged $30 at this gym in Virginia and I live in NY ??? I never lived in VA nor been to this gym

Source: Google

★ 4

I really do love this gym… the staff are always friendly, the facility is clean, and the atmosphere is motivating. It’s a great place to work out, and those are the main reasons I keep coming back.

That said, they’ve definitely been having some growing pains lately. The body composition scale has been out of order for at least four months, and as someone paying for a premium membership, it’s one of the features I really value. On a different note, two of the women’s restroom stalls are out of service, and only one of the three sink faucets has decent water pressure.

Overall, I still really like the gym and the people who run it… I just hope these issues get resolved soon because it’s a great place with a lot of potential.

Source: Google

★ 2

The new gym app is shitty and hard to navigate. Whenever there's an issue with the app or the gym, no staff is present to help. It was 10:00 on Sunday. Thought it was staff presented time?

Source: Google

★ 4

Love this gym, great vibe. Just wish the gym had a T Bar, the land mines are not cutting it out. I also hate the new gym app it looks horrible compared to the old one

Source: Google

★ 5

Source: Google

★ 1

This gym used to be Blink Fitness and they do not check ids for charges made. Someone at their gym gas been fraudulently using my credit card for 3 months. Been calling my credit card company to report this fraud but they keep authorizing, but I will close this account. The management here need to make sure that the card being used for the members actually belong to them. And to make matters worse I HAVE NEVER LIVED IN VA!!!!!!! 0 STARS…..

Response to Owner:
My family and I do not live in VA. We live in another state. We have never used or signed up to either gyms. We booked a rental car online and the person who booked lives in VA and has been using our credit card for their gym membership as I stated in my original post. Your management needs to require id when someone is signing up to ensure it is the person!!!!!! But, i have disputed the charges and closed that account so they will have to use someone else to car to visit your establishment.

Source: Google

★ 5

I love this gym, I have been coming here since it opened a few years ago. The people are nice and the gym is kept very clean. One minor downfall is they recently changed their name and the app we normally used downgraded a lot. I hope with feedback they can fix the app back to the way it was. Otherwise I enjoy coming here!

Source: Google

★ 1

Been going here for 2 years now. Here’s my full in depth review.. TLDR IM CONSIDERING A NEW GYM.

24/7 access is nice, but is it worth it? A urinal and sink in the mens restroom has been out of order for MONTHS. The water pressure for one sink is also very pitiful.

The Yanga sports water machine included in a Plus Membership for $30.99/mo was down for at least a week. The Boditrax machine also included in Plus is always out of order and the vending machines are also buggy occasion. The only thing that works consistently is the Hydro Beds.

BEWARE: They charge an Annual Maintenance Fee of $39.00 and also charge you an ADDITIONAL $15 ADMIN FEE if your payment does not go through for whatever reason PER BASIS. $30.99 becomes $45.99. What administrative work requires $15..

We’ve also asked for mirrors in the workout room at the Springfield location (like Tysons has) for so long and nothing. Not sure what the Annual Maintenance Fee is going towards..

They have also been taking the customers for a ride after milking our wallets. They had a merger recently and migrated us to a new HEAVILY DOWNGRADED app called Blink Fitness. So many changes except the ones we actually want. The UI/UX is so bad. Also, included in my PLUS membership is the ability to bring a friend 4 times a month. The new app does not even support that at the moment.

I am NOT getting the value that I was promised and am paying a premium penny for.

Source: Google

★ 5

Source: Google

★ 1

Really liked this gym, but this error won’t let me access it anymore. This started a week ago and no one seems to be talking about it. On the app store it would crash when i try to interact with it. Is anyone else having this problem?

Source: Google

★ 2

Frustrated because they changed the app for the gym and I can no longer log in. I did the reset password link and this error keeps popping up. What’s more frustrating is I have reached out for help on insta to them (there’s no phone number so I can’t just call), and I have also have emailed them on the contact us section of the website with no response. I would love to use the gym bc I enjoy it. But I am just really really disappointed that no one has responded to me and I need to figure out how to cancel if this is the norm for them?

Source: Google

★ 5

I love this gym! Only in town for a few weeks, general manager was great at explaining that the annual fee doesn't kick in until month two, so I signed up for one month, which covered most of the time I was there. Not like many gyms that are hard-sell and dishonest.

Everyone -- from the GM (Jose), the assistant manager (Gwen), instructors, personal trainer (Chioke) and members -- were friendly. I took a handful of late morning/early afternoon classes. Most only had a handful of people, but the comaraderie was great and we pretty much know each others' names!

The equipment is well maintained and plentiful. There's plenty of space so you're not on top of one another; there's a place where you can stretch and there are several foam rollers available.

My only criticism is that the automatic or push-button toilet flush is so brief it takes multiple hits of the button to sweep everything away. That means when you go into the locker room (I only know about the ladies one), you'll find multiple stalls with what looks like unflushed toilets that likely just didn't flush thoroughly. But otherwise, I wish I could move this gym where we live, as it was the best gym experience I've had!

Source: Google

★ 5

Very clean and a great place to start your fitness journey

Source: Google

★ 2

Broken shower stalls, faucets, urinal.

Source: Google

★ 5

Source: Google

★ 1

Not enough machines and the men’s bathroom sinks haven’t worked for months. Which is gross in a gym. The sinks should work.

Source: Google

★ 2

EDIT: It's disappointing but every time I'm here something new is broken. Women's handicap bathroom has been closed off for months, same with the bodyscanner. Other equipment is showing signs of wear and tear. Bathrooms are frequently dirty or out of soap. They haven't addressed my review about needing window shades that make the cardio equipment unpleasant at sundown, or they should just some of them to face away from the sun. The sun also beams directly onto the QR code scanners and causes them to overheat and not let you in. Staffed hours seem to have decreased, so there's no one to complain to.

PREVIOUS REVIEW:

It's a good gym for the price. Passing along a few areas where they can improve (mostly stuff for runners):

1. Their treadmills have an automatic shutoff that drops the speed, tapering until it completely shuts off after 30 mins. Adding time will not work; the machine overrides this. They really need to adjust this because it messes up pacing. You can manually adjust the speed to fight it by jabbing the speed button every 30 secs. But no matter what, it will eventually forces you to stop at the 40 min mark. Once it stops, it forces you to wait about 30 seconds to restart the machine before you can bring it back up to speed. If they're concerned about people hopping off and leaving the treadmills going, it could be addressed by staff OR they should set a more practical duration before the autoshutoff (1.5 hrs??) It is seriously faster to hop over to the next treadmill to avoid this nonsense, which encourages people do so without cleaning the machine.
2. To my knowledge, none of the treadmills have a decline option to simulate running hills. If they add/change equipment, this would be something I'd like to see. They've got ~40 treadmills that all look the same and 2 manual treadmills.
3. They need more bottles of cleaning spray/paper towels/trash cans. Please make it convenient for people to clean the machines, so they actually do it.
4. They need drop down window shades near the front doors, so the sun isn't in your eyes if your on the cardio equipment in the evening hours
5. I understand that it would be difficult to put mirrors by all of the cardio equipment but even having some of the machines moved closer to a wall with mirrors to check your form would be appreciated.
5. A ledge near some of the squat racks would be nice so you can rest a phone or water bottle
6. Add benches to take a break next to the machines to discourage people from sitting on the machines and talking.

Source: Google

★ 3

Used to be a 5 star, but they need to get money to fix the equipment and bathrooms. They have had an out of order bathroom for over three months now. That's pathetic. And then I got charged an extra $40 for upkeep, but you're not upkeeping! I expect that money back.

Source: Google

★ 3

FIX YOUR BENCH!!! IT HAS BEEN ALMOST 4 WEEKS

Source: Google

★ 2

The gym equipment is good for the price you pay, it’s relatively spacious, and available 24/7.

However, for the past 6 weeks, the bench press has been out of commission with a sign that says “will be fixed soon,” the water machine containing sports water that you get as part of their “plus” membership is down once a month for multiple days, sometimes upwards of a week.

If your only concern is decent gym equipment at a cheap price, this place is okay, but even then, they have certain equipment that’s out of service for months with seemingly no sense of urgency to fix it.

Source: Google

★ 2

Source: Google

★ 1

I’m not sure what’s happened to management of this place over the last year. The men’s bathroom has had 1 of its 2 urinals broken for 8 months now. It now also has 1 of its 2 sinks broken, and the functioning one flows as a dribble. The 1 and only flat bench press broke over a month ago, and still has no estimated date for remediation. They have automatic pod doors that malfunction constantly, I’ve seen at least 3-4 people get trapped in them and then have to wait for a front desk member to free them. The phrase “you get what you pay for” always applies to a place that costs $30/month, but even that lowly price seems steep given the never-ending utilities and machines that are broken and left unfixed for months. I would never recommend this gym to anyone who is serious about their health.

Source: Google

★ 1

This reverse gym i was complain against front desk to manager they not take care customers empty roll in bath and no cleaning night shift manager Cameron go upset she don’t care about customers only she take care own employees

Source: Google

★ 3

I do enjoy coming to this gym but I have the plus membership and it’s a waste of money. A lot of the benefits that were offered when we started have either been terminated ( like digital classes available inside gym studio) or not working for months. One big reason I decided to join this gym and get the plus membership was because of the body scan machine that they offered however, that has been unavailable since June. Paying 40 dollars for a membership just for basic gym equipment is not worth it and it’s better to go to a planet fitness for cheaper. If they get all the things that were promised I won’t mind staying at this gym since the staff are friendly and the gym is relatively clean.

Source: Google

★ 1

I really like this gym, but I’ve noticed that maintenance hasn’t been a priority. The bench has been broken for over a month, and the urinal in the men’s bathroom has been out of service since I joined a year ago. In addition, one of the sinks doesn’t work while the other barely does, and the body weight scanner has been out of service for over four months. It would make a huge difference if these issues were addressed, as the facility itself has great potential.

Source: Google

★ 1

I’ve been a member of this gym for 2 years, and unfortunately, it’s gone downhill. The equipment is poorly maintained—machines break and often stay out of order for weeks before being repaired. The bathrooms are in bad shape too; little to no water pressure , only one working sink, only one working urinal, and soap dispensers are frequently empty. Overall, there’s a clear lack of upkeep and attention to basic maintenance, which makes the experience frustrating. Currently looking for other gym options.

Source: Google

★ 1

Source: Google

★ 2

Cheap gym, but not well maintained. The bathroom sinks don’t work. The handsoap and hand sanitizer are empty. Equipment stays broken for months or permanently out of service.

Source: Google

★ 5

Source: Google

★ 5

I just opened an account with Pure Fitness the other day and went for the first time. There are a good assortment of equipment and space! Very clean and open space. The next day of opening my account, Jose, the manager reached out and asked to apply a promo code to my account since I was referred. Super sweet initiative and shows that this gym really does care for their customers.

Source: Google

★ 5

Fantastic staff—always extremely helpful and the amenities for the price absolute steal 10/10 recommend

Source: Google

★ 5

Amazing cool gym that's super well maintained clean at all times and it's just overall the best quality you'll get for the price!

Source: Google

★ 5

Clean gym, also 24/7!

Source: Google

★ 5

One of the best gyms I've ever been to, the place is clean, and the people at the gym are very professional, always ready to help, which I love. I have a situation lately, the weight machine has not been working for the last few months I wonder why it's hard to fix. I need to check my progress every time, but I don't have that access and am disappointed now. I hope you understand my frustration. I love to see this problem are fix thank you for attention this matter.
Daniel.

Source: Google

★ 4

Great gym, wonderful staff. I’m in my early 70s and I train 3 times a week with Michael and have seen progress! Unfortunately, I bolted on the BodiTrax to keep track of weight loss fat vs muscle but I only got to use it one time. It has been out of order ever since - about 3 months.

Source: Google

★ 5

Gwen was excellent ! Recommend 100%

Source: Google

★ 5

Absolutely stellar gym. For the price of the membership, I found the equipment and restrooms incredibly clean. They had everything I needed. Exceptionally good service from Gwen, who gave me a water bottle when I didn’t have one and helped me figure out the equipment. Will for sure be keeping my membership.

Source: Google

★ 4

Edit: After coming here for several months I've noticed maintenance is really lacking in certain areas. Many machines have worn and split seats. There's only one of several popular machines, so sometimes it's hard to get in a set if it's busy (squat machine, lying curl, plated leg press). If something breaks (like the women's handicap toilet, the body comp machine) it tends to stay broken for a while. It's still not bad for the price, but I wanted to detract a star for some of those issues.

Original review: For the price, it's a great gym. The first time I went I left feedback online and the manager, Jose, responded personally. They seem to care about the gym, and it shows. I ended up joining for a month, and so far so good. The bathrooms are clean and there's ample parking. It has all the basic machines and free weights you'd need for a standard workout. It is small, and it can get crowded during the work week evenings, but the app does have a live (and importantly accurate) counter so you can see the crowd size. I also appreciate it's open 24/7!

Source: Google

★ 5

Great facilities, attentive staff, and fun classes. Highly recommend the Hyrox classes 💪

Source: Google

★ 5

Very solid gym. Good machines and everything. The men’s shower needs work with the plumbing, but otherwise it’s a sold gym. U get everything u pay for.

Source: Google

★ 5

The gym is amazing, especially being open 24 hours is a really great for me since I come in different hours of the day. The staff is amazing and super helpful with everything ranging from workout inquiries to technical issues! I’d hope to see a location opened up in Arlington, Va!

Source: Google

★ 5

Gwen is so amazing and really adds to pure fitness atmosphere!

Source: Google

★ 5

Love this gym

Source: Google

★ 5

Love this gym! They have like 6 power racks, and it's easy to find a spot. I'm happy that they don't lock you into a contract like the other gyms.

Source: Google

★ 5

Source: Google

★ 5

Love it here! Very spacious and staff are very nice too.

Source: Google

★ 5

Super nice, and clean. I always look forward coming here to workout!

Source: Google

★ 4

Since I’ve joined, I’ve enjoyed my time here. The staff is helpful and members are friendly. It would be nice to see different machine variations!

Source: Google

★ 5

Love the gym been coming for years. Sink in the bathroom is broken though and during non peak hours there’s never enough 45lbs. Would love to see a T bar machine and more attachments for the cables like neutral grips.

Source: Google

★ 5

I like it the treatment is really good

Source: Google

★ 4

Love coming to the gym and the workers but the girls bathroom toliet same one still out of service for months and now vending machine been not working for weeks! Come on now!
My trainer Amir the best!! And Jose worker is amazing to always helping me with my questions I need! 🙌🏾

Source: Google

★ 5

Place and staffs are wonderful. Love this gym.!!!!

Source: Google

★ 5

I love my workout here because there is plenty of space and equipments, people is really nice here and they always help if you need.

Source: Google

★ 4

I really love the gym! I come to see a trainer a couple times a week and come at other times. The only thing that detracts from my experience is some of the details. I have noted that the only handicapped stall in the ladies locker room has been out for several weeks. Also the wood seating by the bug windows is broken. And there are two lights out in the same area! I switched gyms because my other gym didn’t pay attention to broken items. Please don’t let the same thing happen to this gym!
!

Source: Google

★ 5

I personally love this gym , it’s clean , the price isn’t terrible, and the staff is friendly. I do wish there was more free bench presses but you can only do so much with the space provided ,besides that it’s a great gym

Source: Google

★ 5

Love the variety of machines in here. Staff is friendly and great community. Would love to keep seeing machine variety expand (added a new hack squat recently)

Source: Google

★ 5

Nice place great people

Source: Google

★ 5

Gwendolyn is an amazing instructor! Her knowledge and experience is wide-ranging, so she'll always know how to modify and make you feel comfortable and confident in your own body!
Definitely take her classes, she's a rock star!

Source: Google

★ 5

Source: Google

★ 1

I've been a member of this gym for two years and I'm appalled by the lack of maintenance. Despite my complaints, the management has failed to address the issues, including dirty and non-functional sinks, and a broken toilet that has been in disrepair for one year.

Source: Google

★ 5

Awesome gym! Been coming for years, members and staff are all friendly and the equipment is great. Doesn’t get much better, unless they found a way to fit a pool or basketball court in there

Source: Google

★ 5

My favorite gym!! Always clean and the staff is amazing ❤️ Great environment

Source: Google

★ 5

I attended the Legs, Bums and Tums with Ms. Gwendolyn. She is amazing and so is the class! Great workout after taking time off from being in the gym.

Source: Google

★ 1

Additional $49 maintenance fee will be charged during month two, just be aware as it is hidden in t&c and no mention of it in the sign-up promo, thus no waive. It’s a convenient gym w decent equipment but majority of customers are teens, who hoard the machines. With the maintenance fee, there is no staff present in the evenings and showers are clogged and dirty, with no-one present to-address his to.

Source: Google

★ 5

I love this gym. It’s big, spacious, nicely ventilated always VERY clean, and most importantly there are enough and a variety of equipments to be used. They have hydro massage chairs and flavored water which is a nice perk.
I have to give Coach Nana major credit. He’s the main reason I’m still committed to this gym and my weight loss journey.
He does some of the classes and they are great! You get a serious workout and he’s full of energy so it keeps you hyped (wish he did more classes). Based on his classes and him showing me how to use the equipment to optimize my workouts, I decided to sign up with him for person training. IT WAS THE BEST DECISION.
I cannot rave enough about Coach Nana. He has helped me lose 40lbs in 6mos and I’m still going strong. He is very professional, punctual, extremely knowledgeable and committed (even if you’re not lol). Bonus: he’s also experienced in training pregnant women.
He truly cares for his clients and helps you achieve your best results. He gives you guidance on your diet along with the workouts he gives, the program he does makes it sustainable for the long run.
He’s the first trainer I’ve had that’s been this amazing, I haven’t had a single injury while training with him and I’m lifting the heaviest I’ve ever lifted in my life and I’m the strongest I’ve ever been in my life.
I feel amazing, he helped change my life after I gained a lot of weight during my pregnancy. I would highly recommend coach Nana and also of course Pure Fitness.
Everyone there is also very nice :)

Source: Google

★ 3

UPDATE 6/20/25
My review of the gym stays the same. Customer service is a joke. They took $19.99 for a three-day pass as I'm back in town for the weekend, and there was an error on the app when I signed up, but I'm still not a member, even though they have my money. No live chat with an actual person, no customer service number, and an e-mail address they don't seem to check.
**
I wanted to leave a review after checking out this gym for a couple days. I was in town for the holidays - I live in Atlanta - and I happened to come across this gym after getting a day pass to work out at LA Fitness (which... ugh we don't need to talk about that). I googled it and it seemed decent, so I purchased a little three-day membership to use after Christmas.

Getting the membership online was super easy, and the gym was very easy to access through the app. And the app itself is probably the easiest and most user-friendly gym app I've ever used. Points Pure Fitness!

Those little cylinders get a little tight when you're entering, but you're only in there for a few seconds lol. The gym itself is a little on the smaller side, but it uses the space REALLY well. I love that they've got roadmaps of where everything is in the gym posted both outside and inside the gym, so it's very easy to find what you might be looking for.

There's plenty of cardio equipment, plenty of machines, and multiple free weight areas, as well as squat racks, powerlifting platforms, Smith Machines, and a couple of bench press stations that can also double as squat racks. There's a nice little turf with sleds, battle ropes, and stationary tires.

They also have a nice stretching/abs area, that also has multiple standing punching bags, which was really cool - I didn't use them on these first two visits, but I definitely will whenever I come back!

The strength and cardio machines are Matrix machines, which I'm not the biggest fan of personally, but they absolutely still get the job done. And that's purely a personal preference as an experienced lifter and trainer, but it wouldn't/shouldn't inhibit anyone's experience at all.

If I had to name any cons, it would probably be these two relatively minor things:

-The layout takes a little bit of getting used. There doesn't really seem to be a pattern to how the machines are set up, legs and upper body machines mixed and in random places, but once you get used to it, it's fine. And the cleaning stations and trash/recycle receptacles are sometimes oddly placed, to where you may be right next to trash can, but have to walk a little ways to find a cleaning station, or vice versa. But we're all there to get a little extra cardio, too, right? Lol. (I also do appreciate that they have recycling stations, too.)

-The locker rooms are mostly pretty clean, and there are plenty of showers, that mostly seem to be fairly clean, as well, and they're nice and spacious. I always shower and change after my workout, so that's appreciated. But the bathroom area was pretty filthy on both of my days there. I know that's kind of par for the course for 24-hour facilities, but on back to back days during the week, I feel like I saw the same filth spots in the bathroom area. Though on my second day, the cleaning guy was in the locker room cleaning in the afternoon, so that was great to see. And the rest of the gym seemed very clean, which I absolutely loved.

Neither of these are enough to dock any stars, though.

Overall, I really enjoyed my experience at Pure Fitness Springfield. I didn't really interact with any of the staff there, but other reviews seem to have very glowing things to say about them, so I'll take their word for it. And the trainer I saw on Friday seemed to be very engaged with his clients, which was cool.

Northern VA is home for me, so whenever I come back, this will absolutely be my gym of choice. And if I ever move back long-term, I will definitely sign up for a full long-term membership and make this my home gym. Thanks for a great experience, and I'll be recommending you to all of my friends and family in the area! :)

Source: Google

★ 2

Cost effective and 24hour access, but needs lot of improvement- toilets, non functioning equipment, cleanliness, lack of entertainment options. This location has huge potential- please try to fix and upgrade equipment.

Source: Google

★ 5

This has to be my favorite gym of all time. The staff are incredibly helpful and the culture is very welcoming. In my last 10 months of membership, I have nothing negative to say. The gym is clean and offers a variety of workout equipment. I never have to wait on machines either. The people really make a difference and I'm grateful to be part of this awesome community.

Source: Google

★ 2

The gym is kept way too cold, even during workouts. It’s uncomfortable and makes it harder to warm up properly. I’ve mentioned it to staff a few times, but nothing has changed. I hope they adjust the temperature—it really affects the workout experience.

Source: Google

★ 5

Really clean, friendly staff and 24/hr option! Happy to have found this place

Source: Google

★ 5

Source: Google

★ 5

The Greatest gym in VA.

Source: Google

★ 5

Source: Google

★ 5

José a good general manager and i really would love to see a t bar come into our gym in springfield

Source: Google

★ 5

José is truly one of the best coaches out there. He brings out the best in you with his energy, knowledge, and constant support. Training with him has made a real difference. I’m genuinely grateful.

Source: Google

★ 5

Source: Google

★ 5

This gym is super clean, the staff is super friendly and the Assistant manager Gwendolyn was really helpful helping my girlfriend and I figure out promos for our membership!

Source: Google

★ 5

Gwendolyn is so sweet and helpful, getting us set up with our membership quickly with a friendly face. The gym is overall super clean and even better 24/7! Highly recommend this gym to anyone :)

Source: Google

★ 3

24 hours great, needs more equipment

Source: Google

★ 2

So I wanted to share this experience, I switched from planet of 5 years to come to Pure- it was good on and off, but became very hectic- gym is crazy crowded with teens and the doors never work, bathrooms are always dirty, equipment is run down, benches, dumb bells and not enough machines- 2 smith machines, but I wanted to keep trying but seems to get even worse which I dread going like I use to - staff are wonderful and of course the trainers there that I don’t even train with are all awesome… they really don’t care about the quality anymore but the quantity really we have to choose our battles with gyms and I am now taking myself back to my old gym planet fitness… they have much more smith
machines and a lot less headaches than PURE

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

So far I've had the pleasure with chatting and laughing with Gwen and Chioke. Just finished a class with Gwen and she's awesome! Worked me out real good with the legs, bum and tums class. I'm very excited to try more classes.

Source: Google

★ 5

I visit from NYC frequently and always had issues with getting day passes at gyms in the area. Getting a day pass at Pure Fitness was pretty easy and seamless, excellent value for the price. The gym is great, got everything I needed, loved the app too.

Only thing to note is that the entering through the double-door pod is a little awkward. I get it that it’s done to prevent two people from entering, but the pod itself is small…my first through was what to do if I get stuck in it.

Overall it was a great visit.

Source: Google

★ 5

Source: Google

★ 5

Love it. People go there to work out so people aren't sitting on machines for 30 min at a time. You can actually get your workout in. Very positive.

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★ 5

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★ 5

I had a great tour from Gwen and will definitely be getting a membership.

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★ 5

Recently switched from planet fitness black card to Pure, this was the best move I could have made. It is beautiful facilities, great quality equipment and ACTUALLY open 24 hours. For the cost of basically what I was spending before, I am getting so much more!

Source: Google

★ 5

Coach NaNa is a great!

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★ 5

One of the best gyms I’ve been to! The staff is so friendly especially Gwen. Very clean gym and lots of space and equipment. Trainers like Nana are also very helpful and make you feel comfortable with working out here.

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★ 5

Great place to workout

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★ 5

great place

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★ 5

Pure has been a great place to workout!! The staff is amazing!! I’ll recommend this place to anyone

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★ 5

Great stuff.

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★ 5

Excellent exercise classes & some just for seasoned Seniors!

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★ 5

I love Pure Fitness. Great staff and personal trainers. Amazing classes. Clean. Spacious. Great equipment. Great location. Great parking.

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★ 5

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★ 4

The gym is great, equipment is fantastic, the space is clean, and the people at the gym are always friendly. The only negative thing I would have to say is the manager is not very friendly and spoke very rudely to me and my boyfriend. While I understand enforcing the rules, she was extremely condescending and spoke in a completely inappropriate tone. But overall, the gym is great.

Source: Google

★ 4

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★ 4

Solid gym. 3 things I want that they don't have. The first would be a bigger facility. I only say that because this gym is flourishing and with a bigger space you're able to go the distance. The second is a basketball court. It's not needed, but the option makes sense because it checks the boxes for cardiovascular exercise, plyometrics, and strength training. And last but not least, a swimming pool or sauna or some sort. But I understand the additional headache that comes with having aquatics.
With that being said, I love everything about the gym. It checks all boxes for my fitness goals. The staff is cool and you can learn a lot from conversing with them. Mrs. Gwen has been very helpful in explain all the rules and giving me a tour of the gym so that I know where everything is located. Nana is a great trainer with my future pro athletes under his tutelage and he has some good advise on parenting as well. Chico is super helpful with exercises and how to use machines they have.
I love the gym, you can do weights only, crossfit, whatever you want...within reason. Great place!!

Source: Google

★ 1

BEWARE of charge! They don’t tell you about the or charge you the non-refundable $49 annual fee at sign up and it’s not on website pricing page either (hidden deep down a few clicks). They wait until the second month payment and start to charge you $49 annual fee, which, at this moment, has already passed 14 days cancel period following signup. This to me feels like a deceitful business like UHC that lures you into membership with low monthly fee and then charge you a while after when you no longer qualify for membership refund. They just want to hold onto the money as much as they can rather building a good reputation in the community. Avoid!!!

Source: Google

★ 5

I love this gym! It has classes with personal trainers and even digital ones for when you miss class. Gwendolyn and Shawn are great instructors and make class always fun. Thai is especially great if you would like to try out different things such as spinning classes or Zumba. The price is also affordable.

Source: Google

★ 5

Great gym

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★ 5

This location is convenient and very clean. There is an abundance of equipment which always appears to be in good working condition. My Senior Fitness classes are EXCELLENT and provide full body workouts each session. The hydro massage chair is a nice, optional, therapeutic benefit after the end of class.

Source: Google

★ 5

Just want to say thank you to the pure ppl. And as i recall my life, my belongings, my journey with you. Is a fond memory, even when my locker got cleaned out, by accident, i was able to get all my things back. And the gm welcomed me to the gym, at the door, along with columbia, the prices and plans, are saving youths lives and many adults who adhere to professionalism and have falling outs in unpro places. You all are bringing us forward , to better our children, and to see ourselves and a new and invested in light, i truly appreciate pure fitness. happy holidays

Source: Google

★ 5

Great place for workout, clean and secure.

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★ 5

Great place to work out!

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★ 5

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★ 5

Amazing staff! so friendly and welcoming! the gym is very nice and has everything i could ever need.

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★ 5

I have enjoyed Pure Fitness since joining in August. The staff is super friendly and helpful. You feel like family.

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★ 5

Awesomeness, I really appreciate how involved the staff is with the community and how much they take care of the gym and cleanliness of all the equipment, really open to power lifting and body building alike, best gym I know in the area and really nice and updated equipment, honestly I really believe it’s better then golds gym and planet fitness combined

Source: Google

★ 5

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★ 5

I love the community and the equipment

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★ 5

Great facility with great equipment

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★ 5

Great vibe and equipment love the atmosphere

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★ 5

Great Gym, i suggest getting/adding more squat machines like the hack-squat! Also a sauna would be amazing! But overall i love the gym!

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★ 5

Absolutely amazing gym. Plans are very affordable with options for add-ons. Inside, the gym is very clean and the members always take the time to ensure each piece of equipment is well taken care of. Wide selection of weights and machines to use inside along with many cardio options. Definitely would recommend to a friend!

Source: Google

★ 5

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★ 5

Excellent gym.

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★ 5

Perfect jim and perfect staff

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★ 5

I’ve gone to SO many gyms. This one is great. The place is clean and has a good bit of amenities for the price. Starting and pausing and canceling your membership is also incredibly easy. Love this gym and company.

Source: Google

★ 5

Excellent experience from start to end. Gym is clean, air is refreshing. Staff is awesome.

Update Months Later: Experience seen first visits hasn't changed. This gym, Pure Fitness, continues excellence in what is sought. What sets it apart from other gyms is the staff, impressive and available.

Update Oct 2024: New equipment, counting to improve.

Source: Google

★ 5

Great place to exercise. The spirit is positive, led by Gwendolyn, Nana, & Jose.

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★ 5

Grade A gym, needs a hack squat

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★ 5

Started coming to this gym about two months ago; was looking for a new gym to go to and found out about this so I gave it a try and love it. Offers everything you need for working out, clean, and aesthetically pleasing.

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★ 5

Great team, prices, classes and clean facility.

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★ 5

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★ 5

10/10 This gym is awesome. Great equipment and people 😁

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★ 4

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★ 5

Best gym out there

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★ 5

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★ 5

Great value and service! Near perfect, just need more racks and plates.

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★ 5

amazing team :))) amelia was cool in the front desk, give manager position!

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★ 5

Very great place to workout, great community. Thank you Amelia

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★ 5

10/10 would go again. Thanks Amelia very cool 👍👍

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★ 5

Amelia at the desk was amazing!!!! What’s her number

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★ 5

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★ 5

I’ve been to different gyms before, there was always a reason for me to cancel my membership. I’ve been coming to pure fitness in Springfield for almost 2 years now. It will always be my favorite gym. The location, and the staff are awesome. I get to workout with theirs personal trainers everyday only with my affordable membership. If you’re looking for a gym, I highly recommend Purefitness :)

Source: Google

★ 5

Nice gym. I like to workout early and the place was not crowded.

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★ 5

Clean space, plenty equipment, overall a great gym.

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★ 5

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★ 5

José and Gwen are great!

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★ 5

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★ 5

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★ 5

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★ 1

I had high hopes when I first joined, thank God I only have a 6 month membership, I can’t wait for it to end

Pros:
-Open 24 hours
-All the machines and cardio equipment works
-Plenty of space when it isn’t packed
-Zumba classes are pretty good

Cons:
-They refuse to provide paper towels in the bathrooms
-Lack of certain machines (Lat pull down is one)
-The floors in the studio rooms are absolutely filthy, you can tell they are not cleaned regularly
-Management is terrible, you have to do everything online they don’t have any type of customer service

Source: Google

★ 1

Signed up for 1 month 10$ no fee, no commitment and was automatically charged 73.99$ after that month which included a 49$ annual membership fee. Had I known I was going to be charged an annual fee I would have considered the 6 month plan (no fee). There is no in person or phone customer service, your only option is to chat with someone online to cancel. No refund was offered or option to change to another plan by the chat service. There are better gym options for similar or less cost nearby, look elsewhere.

Source: Google

★ 4

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★ 5

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★ 1

The gym is OK but the management is more than worst

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★ 1

The gym is nice & clean but the management is worst
Specially Jose Calil harasses guys & girls outside of the gym to take gift cards from the online
The management is silent and has left this gym for him
There is no customer service number to report these managers of Purefitness
The fact that this gym doesn’t have more people is Jose
People join and leave because of Jose Calil

Source: Google

★ 2

Took a tour of the place, I was less than impressed. Although it's spacious, it's quite small and very dark inside. The lighting is poor. I also hated needing to scan a QR code to enter the building, it's an unnecessary headache. If you're an active, advanced gym goer, I would skip this place. It's mainly for beginners and those who do leisurely workouts. The equipments isn't for those interested in building muscle mass or taking their workout to the next level.

Source: Google

★ 1

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★ 5

Price, environment, convenience, steamrolls every other gym in the neighborhood

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★ 5

I had a great experience at Pure Fitness today. Jose answered all of my questions during the registration process which made things really easy! Excited to start working out here

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★ 5

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★ 5

Amanda made me so strong and buff and this is my favorite gym ever because of her

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★ 5

great community, great showers, decent equipment, great lighting
Can easily get really crowded in the busier hours of the day

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★ 5

amanda’s the goat

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★ 5

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★ 5

I’ve been looking for a gym lately and I’m so glad I found Pure Fitness. Everything is spacious, the bathrooms are clean and spacious as well. I love their app and if you’re like me, you don’t like going to the gym when there’s a ton of people, the app will show you how many people are in the gym at the current time. I also love the security features. My only negative opinion is that when you first walk in, it smells musty but once you access the actual gym it’s fine👍🏾

Source: Google

★ 5

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★ 5

Amazing gym; clean and upkept, fantastic staff, lacks a hack squat machine which is my only gripe

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★ 1

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★ 1

Bad app

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★ 5

Clean. Well maintained. Large facility. Lots of options and specific machines. Relatively quiet and off peak times aren’t busy at all.

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★ 5

This has been my gym now for the past 8 months, and I've loved every second of it. They have all the equipment you could possibly need for working out. They also have a spinning studio where you can choose a virtual session to do. You can make them as hard or easy as you'd like. The Pure Fitness team also hosts classes throughout the day for members to participate in. If you have a spouse and the plus membership, you can also bring them up to 4 times a month! Other perks of the plus membership include the body massage chair and an account with Boditrax to track your fitness journey as well. The gym is very affordable with incredible staff.

Source: Google

★ 5

Absolutely heart-reviving class of Legs Bums and Tums with Gwendolyn Williams! Highly recommend Pure Fitness in Springfield. You will neither be disappointed nor dry when done! 🤗

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★ 5

Nice equipment for the most part, good variety too. Excellent service. Very solid gym for anyone looking

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★ 5

Great gym. Classes, facility, equipment, staff are on point. 100% recommend.

Source: Google

★ 5

Pure Fitness is a beautiful facility, clean, and the staff are super friendly and helpful! I loved my yoga and Zumba class experience!

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★ 5

Pure’s Zumba class is the truth! If you need to diversify your workout, try a weekday class.. I promise you it won’t disappoint!

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★ 5

Great classes! Zumba and yoga were amazing

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★ 5

Good community ,great equipment 24 hour gym 😎😎😎

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★ 5

This gym has everything for beginners and more experienced workers. Everyone here is a family & friends are easily made, Pure Fitness at Springfield is a community.

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★ 5

Great gym, spacious and friendly workers

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★ 5

The most amazing gym! The staff is so nice and welcoming. The gym always has what I need as far as equipment and fitness classes.

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★ 5

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★ 5

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★ 5

Love the place, super clean, new equipments, kind staff, no bully clientele and very affordable what else can you ask for. Highly recommended for everyone

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★ 5

I always feel welcomed when I go the gym because of the friendly staff. The environment is clean and very spacious!!

Source: Google

★ 5

Great gym
Good people
Good equipment
Would love to see some more spare barbells

Source: Google

★ 5

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★ 5

Great and neat place to work out. The energy drinks here are wonderful and so is the message chair

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★ 5

best gym, great weights and people that come are so nice! managers are great help to

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★ 4

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★ 5

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★ 5

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★ 5

high quality and good price

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★ 5

What a great gym and the staff are super friendly!

Source: Google