★ 5

Source: Google

★ 5

The Shady Grove Y is Great! Love the variety of classes and the instructors. Nice facility overall!

Source: Google

★ 5

I’m very happy to attend the sessions

Source: Google

★ 5

Love the variety of classes!

Source: Google

★ 4

So tuff

Source: Google

★ 5

My personal trainer, Gosia, is outstanding! She is interested in my health goals, very knowledgeable about body mechanics and inspires me to do my best. The facility is very clean and the gym equipment is up to date. Staff here are helpful and welcoming. I enjoy working out here.

Source: Google

★ 5

Family oriented

Source: Google

★ 5

Source: Google

★ 5

Very good

Source: Google

★ 5

Great Place! Kind and professional staff. Very clean facilities

Source: Google

★ 2

Lifeguards need to be more proactive keeping children from frolicking in the Family Pool lap lanes when used by lap swimmers.

Several unattended young children wandering the Family Locker Room.

Source: Google

★ 5

I have enjoyed all the classes I have taken, and the facilities are in excellent condition. The instructors are pleasant and appear to enjoy what they are doing, they are interested in the students in the class, not just getting through the class time.

Source: Google

★ 5

Nice, welcoming, and knowledgeable staff and instructors. Wonderful facility with convenient childcare.

Source: Google

★ 1

The lifeguards were so rude and mean

Source: Google

★ 1

The staff is very very rude! I had to cancel my daughter going here before she even started! Such a shame!!!

Source: Google

★ 5

This Y is a fantastic place and a real treasure for the neighborhood. Worth every penny!

Source: Google

★ 5

Source: Google

★ 5

Nice people and comfortable place to work out.

Source: Google

★ 1

Very rude staff.

Source: Google

★ 5

Variety of programming; excellent, personable instructors. I enjoy being with my friends at the Y

Source: Google

★ 4

its a nice pool area and I love that they have these awesome slides for kids to enjoy, but it can be full or crowded pool area.

Source: Google

★ 5

Great experience here. My husband plays for the squirrels so it’s always hard finding a good gym to get connected to during the season for myself (since he has a gym at the facility)

Jessica was so kind, welcoming and informative in helping me get plugged into a membership! The facility itself is very clean and family oriented, better than other gyms I’ve tried in the area. Very grateful to have found this spot!

Source: Google

★ 5

Have taken several classes and grand kids are getting swim lessons here. Reasonable prices and great variety of programs.

Source: Google

★ 1

Shady grove’s summer camp is the worst my son has ever been. Ours is sports and day combo. Firstly, in the morning, no matter how hot the weather is, they still have to exercise outside and exercises are really boring. Secondly, a mean teacher only gives all kids 15 minutes to eat the lunch and never let kids talk. Thirdly, after kids finished the playdoh one day, teachers did not let them bring home, and just dumped all the playdoh arts into trash can. And even the afternoon break cannot talk sometimes. Lastly, the 7.4th week is only 4days camp, I have to pay the same money as the 5 days camp. So I don’t know whether I paid the money for my son to the summer camp or prison? Last year we been to 5 different camps around Richmond, they are so fabulous, no camp like this. I would never join this camp and will never recommend.

Source: Google

★ 1

Today, I took my kids to the swimming pool. And I was inside the water with my kids, and they kept yelling at my son to be next to me. And he is near me, and I am watching him and the safeguard girl did not stop and keep staring at us and when other safeguard come to her to switch obviously she said something about us and after that she was extremely rude more that the first one...
On top of that, the water was dirty, a bunch of hair stuck into my finger, and it was two insects dead. I will cancel my member ship because today I had enough.
This is not the first time that has happened always when I go with my kids to the swimming pool. Rude things happen, and the safeguards are unprofessional and rude, so today, I decided to write my review.

Source: Google

★ 1

Horrible smell,especially in the gym. You have got to do something about that!

Source: Google

★ 5

Source: Google

★ 1

Got a membership primarily to take my daughter swimming over the Summer. Unbeknownst to me, the Family pool is closed every weekday from 1030-4pm exclusively for their Summer Camp kids. Basically the entire day. Also the majority of the people I've encountered here(members) seem completely oblivious to the world around them. No manners, no concept of their actions affecting other people. Both adults and children. Facilities are pretty nice, but thats about all this place has going for it

Source: Google

★ 5

There are many classes from which to select according to your age and ability, with many different timeframes available. The instructors are very good and some are excellent. The Shady Grove YMCA is in an excellent location and all of the staff are all very helpful. Great YMCA!

Source: Google

★ 5

Amazing environment with major facilities like gym, swimming, outside turf for agility workouts, group classes, basketball court, indoor walking area for winter, football ground.

Source: Google

★ 1

My mom will not let me come

Source: Google

★ 5

W Gym fr

Source: Google

★ 5

Source: Google

★ 5

Great volunteer staff, excellent programs and affordably priced.

Source: Google

★ 5

Source: Google

★ 5

Excellent facility and the staff is super friendly

Source: Google

★ 5

Began taking Gentle Strength, Gentle Cardio, Gentle Yoga and Chair Yoga almost nine years after I retired. It’s made a world of difference in my overall health, my balance and stability, my social interactions! Thanks so much!

Source: Google

★ 5

Source: Google

★ 5

The facilty is EXTRA CLEAN , staff is very fiendly and welcoming, sauna and steam room delivers!! I love tha I can visit YMCA EVERYWHERE is worth every penny of membership investment in my wellness!!!! Health is the new Wealth !!!!

Source: Google

★ 5

Our family has been part of the Shady Grove YMCA community for about 10 years now, and we truly consider it a second home. From the nursery to preschool and summer camp, our children have grown up within these walls. One of the highlights of our experience was the preschool program led by Margarina Grow. She was an exceptional director—caring, passionate, and truly beloved by our children. We’re so grateful for the foundation she helped build.

Source: Google

★ 5

I love how many options there are for working out! Inside, outside, free weights, kettlebelles, machines, your own body weight - all of it! It's also amazing that I can work out while my older kids enjoy time at the pool and younger ones go to ChildWatch. I think I'll be coming to this branch more often!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Every time I come to this Y. The employees always have an excuse as to why they can’t retrieve basketballs. It’s either “ no one is here to grab them “ or “ I don’t have access “ or “sorry I can’t help I don’t know anything about that “. I would not be complaining if this wasn’t the case with other Y’s in RVA. They are always quick to get someone to get more balls or to help out in someway. Really annoying. I travel 25 minutes to come here because this one is so nice.

Source: Google

★ 5

Source: Google

★ 5

Great people, great experiences each visit

Source: Google

★ 5

I had a wonderful experience

Source: Google

★ 5

I love that facility. It was my main gym for about 6 years, in the early 2000's until I moved. I certainly would recommend this gym for individuals & families alike.

Source: Google

★ 5

Safe and accepting environment.

Source: Google

★ 5

Limpio y muy buen ambiente familiar, 100% recomendable

Source: Google

★ 5

Friendly, clean place to workout 💪

Source: Google

★ 5

Great Y for individuals and families!

Source: Google

★ 5

Love the pool and all the water classes offered

Source: Google

★ 2

I recently joined YMCA Shady Grove and, for the most part, my experience has been positive…good equipment, clean facilities, and a welcoming environment. However, an incident during my workout today left me disappointed and questioning their approach to member safety and communication. While performing a bench press, a staff member interrupted me mid-set to insist I use clips on the barbell. I was wearing headphones and initially didn’t understand what was happening until I stopped to ask. I explained that I intentionally avoid using clips during bench press as it’s safer to deload weights in case of failure. This is a widely recognized safety practice in weightlifting. The staff member then referred to a policy requiring the use of clips or a spotter “when possible.” I pointed out that this phrasing implies flexibility based on the situation, especially when spotters aren’t always available. Hoping for clarification, I spoke with the assistant director, who acknowledged the validity of my concerns (and even the supporting article I shared) but ultimately insisted that I was still in the wrong. While I respect gym policies, enforcing a rule that contradicts best practices for member safety seems counterproductive. Additionally, the communication style…interrupting a workout without clear explanation..could have been handled more professionally. I value the YMCA’s commitment to providing a safe environment, but I believe a more nuanced approach is necessary. Policies should reflect practical, evidence-based guidelines, and staff should be trained to communicate them effectively without disrupting members unnecessarily. This experience has dampened my otherwise positive view of the facility, and I hope the YMCA takes steps to address these concerns for the benefit of all members.

Source: Google

★ 5

I love how everyone is so welcoming and there is always trainers on the floor to assist as needed. The kids pool is phenomenal! My daughter and kids friends enjoy it! The best part is once you use your guest passes up for the kids pool its only $5 extra for a guest. I have also began using the outdoor gym and for people that are bothered by sound it is beyond peaceful!

Source: Google

★ 5

good yoga class, and comprehensive exercise options

Source: Google

★ 5

The Shady Grove YMCA offers something for everyone, and to members in all age groups. The staff is wonderful, and the community is great.

Source: Google

★ 5

Great facility. Welcoming and friendly atmosphere.

Source: Google

★ 5

Something for everyone

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

"Absolutely thrilled with this fitness center! 🏋️‍♀️🔥 The service is top-notch, with a friendly and professional staff that always goes the extra mile. The atmosphere is so motivating that workouts fly by. 💪 The level of care and attention to detail is just as outstanding as in Queen Hair Salon. 👑 Highly recommend it to anyone looking to get the most out of their fitness journey! 🚀"

Source: Google

★ 2

Source: Google

★ 5

Wonderful sauna and steam room. Good weights too

Source: Google

★ 1

AVOID SWIM LESSONS HERE

The water is freezing. Even the instructors are shivering and visibly uncomfortable when they get in.

The pool pH, temp, and chlorine levels are suppose to be checked every 2 hrs and updated on a whiteboard for everyone to be able to view. They are understaffed and or disorganized so this is never updated on weekday evenings in time for swim lessons. It is not updated 30 mins later when we are leaving either.

The classes never run on time. You pay for a 30 minute swim lesson. Expect your kid to be in the pool for maybe 15 or 20 of those minutes. The first 10 mins are the pool opening, the teenage instructors getting to their spot and then staring around the room. The instructors do not have the leadership skills to get the attention of the kids and organize the class. I also don’t think they have the engagement to positively influence your children’s swimming in any way.

I wouldn’t take my daughter to swim lessons here even if they were free. Complete waste of time.

Source: Google

★ 5

Great facility with friendly/helpful staff, plenty of equipment, and great options for fitness

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Positive place to frequent. The only thing was that the steam room was not functional, as with most of the Y's with steam rooms.

Source: Google

★ 4

Source: Google

★ 5

Отличный клуб

Source: Google

★ 4

Very clean shower room. They definitely take those pools being clean seriously. They were cleaning when we went in. The scenery is amazing 😍. The other guest could be a lot more courteous of others. The chlorine was a bit much I was burning for a day or two from it. It's nice though.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Thank you YMCA for all you do in RVA.

Source: Google

★ 4

Switched to this YMCA for swimming lessons and they have been a huge help with our 4 year old! The I door splash pad and swimming area is a big hit as well

Source: Google

★ 5

Source: Google

★ 5

Good variety of classes; good instructors.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Good🌹🌹🌹

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the relaxed and inviting atmosphere of the fitness areas. There is a multitude of classes available and the instructors are fantastic! I can’t wait to try out more that the facilities have to offer!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

We use the gym and pool, and both are great. They have private and group swim lessons, and also a swim team. The childcare center has two age groups, and friendly people working there!

Source: Google

★ 5

Source: Google

★ 5

I came in today to reactivate my membership. Marion was so helpful! She greeted me warmly and answered all my questions with no pressure! If her manager reads this, give her a pat on the back!! 👏

Source: Google

★ 5

Great atmosphere and very friendly staff!

Source: Google

★ 5

Source: Google

★ 5

The sauna and steam room are everything!! 🤍

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The professional coach who helped me was very knowledgeable. She was able to help me work on areas that had suffered from injuries. She was uplifting and encouraging. She sent email for follow up.

Source: Google

★ 4

Source: Google

★ 5

Great family oriented gym! The recent renovations and additions have also helped with flow and space. Staff is always smiling and there to help with anything!

Source: Google

★ 5

Source: Google

★ 5

Very friendly staffs, large clean facility and updated equipment.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

‏ excellent job everywhere

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Friendly Staff and Clean Env

Source: Google

★ 5

Source: Google

★ 3

It’s good activities and nice place for the kids and teenage but the trainers and instructors who suppose to practice the sports, cheerlead and dance not Professional at all. Even when you talk with any of them make you feel they do a favor when they response!!! Also some of them so rude and don’t respect the members. I wonder if you hate to work as a trainer why you push yourself in this position then??

The mangers in this location always helpful and good listener even if they have a lot to do during the day. Also any email they responded and helping remotely if they able to do that.

The front desk is friendly and always smiling, happy to help in all the shifts.

Source: Google

★ 5

Source: Google

★ 5

Impressive destination for multiple sports and activities. Our kiddos attend swimming and volleyball classes. It’s a fun perfect family place to spend, as kiddo do their sports we can have a walk around indoor and outdoor. Kids pool zone is very attractive. Well maintained with hygiene.

Source: Google

★ 5

Starting from a pleasant greeting to complete package everything is great in ymca 👍

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I could not be more impressed with this facility. My youngest attends pre-school here. I use the gym and we all use the pool. They even have Miracle league so my oldest with special needs gets to have that team experience!!

Source: Google

★ 5

Source: Google

★ 1

The gym closes at 6 on Saturdays.... that's outrageous, Sundays I guess understandable but cmon. They close the sauna before 5:30 apparently which is ridiculous. They removed the tvs from one of the rooms and just left a few small ones in the cardio room where they shoved ALL of the treadmills for some dumb reason. This gym has gone down hill over the last decade. It's sad to see so many friends move on to other gyms. I'd give this location 0 stars if I could.

Staff is great but that's about it.. the facility is only good for a kids camp.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great classes, lots of equipment, energetic staff and convenient location. You can't beat it!!!

Source: Google

★ 5

Love the friendliness of the staff and great instruction - Women on Weights, Body Sculpt and TRX are my favs.

Source: Google

★ 5

Very welcoming facility with tons of great equipment and programs. On top of that, the Y is a charitable organization that supports the surrounding community in many ways!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I have been a member of the Shady Grove YMCA for over 15 years and really enjoy my membership.

Source: Google

★ 5

Great staff

Source: Google

★ 5

Best Y in the area!

Source: Google

★ 5

Great and welcoming environment. Love the variety of group exercise classes.

Source: Google

★ 5

Source: Google

★ 5

I love the energy and encouragement I feel at Shady Grove!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

YMCA in Richmond is a lovely place embracing people of all ages, all races offering wonderful opportunity for fun and fellowship. It's inspiring to see senior citizens beating age with fitness and grace with the help of activities in YMCA. Very efficiently managed with professional and friendly staff. The temperature controlled Swimming pool is lovely. It's a boon to the society.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Good selection of free weight equipment. Counted 4 indoor places for barbell squats and at least 3 bench press racks. There is also an outdoor functional training area I didn't get to see because it was late. I'm knocking off a star for difficulty getting on cable machines and lack of deadlift platforms. Two of the squat areas is on turf grass though and make for a good deadlift area if no class is happening there.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Convenient YMCA seen one seem them all.

Source: Google

★ 4

Nice staff and awesome childcare

Source: Google

★ 5

If you want to lose weight you should look no further than this YMCA. The environment is so friendly and welcoming

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Pretty nice, has a sauna, steam room, 2 fitness gyms, and outdoor gym, athletic pool, family pool with sllde, indoor/outdoor basketball courts, daycare for parents who have children

Source: Google

★ 5

I love the y! It feels like home and has tons of choices for classes, working out on your own, and attending other programs. Everyone is so helpful and friendly. I love all of the instructors and staff.

Source: Google

★ 5

This location is AWESOME!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very friendly staff. The customer service was great. I’m new to Richmond. They made me feel welcome.

Source: Google

★ 1

My first day here I brought my toddler son for child watch and went to work out. He had his bottle of milk and cried when I left but as with his regular day care he would stop crying after few minutes and play with toys and does ok. I came back approximately 40 mins from the work out to find him STRAPPED in a stroller that was not being pushed or played with, while ALL of the other kids were playing or had regular chairs to sit in. As a mother, this made me incredibly upset. I took him out immediately and will NEVER bring him back to this child watch EVER! My child does not have any behavioural issues and if they had any issues with him crying you can A) give him toys to distract him or B) CALL the MOTHER and have her help but the lady instead decides to strap him to a stationary stroller. The staff needs better training when watching children. This has been incredibly frustrating and sad, and I will be going to another Ymca for child watch moving forward.

Source: Google

★ 5

Family friendly

Source: Google

★ 5

Very clean, safe and great variety of equipment. Also, the outside area with the sled and tire is very helpful.

Source: Google

★ 5

My son’s soccer league is well-organized. We also love the family pool’s water slides!

Source: Google

★ 5

Very busy but well managed location

Source: Google

★ 5

Source: Google

★ 5

1) The type of group classes - All the group classes here are very nice and I enjoy my workouts 2) Instructors - Instructors are so awesome, that someone like me who doesn’t know basics of anything, was able to create that interest to learn and was able to finish the workout 3) Timings of group classes - the timings perfectly works for my schedule 4) Gym facility - If not group classes, in general the gym facility is very nice and you have most of the equipment and the facility is well maintained. 5) Staff are very friendly

Source: Google

★ 5

Source: Google

★ 2

Great facility, but the hours are horrendous. Weekends are even worse with them closing around 5. Needs more staff to allow later hours to work out. Not the gym for night owls.

Had to come back and edit my review, the summer time is the absolute worst time to enjoy a workout here. There's 50+ kids running around in each room of the gym, you'd think you were in a daycare

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Nice and clean. Fun for the kids.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The place is very dirty and the staff lies to you. My son wanted to go to the child pool and go on the in the pool slides first they tell him he needs to take a test so he has to hold his breath for a long time and he failed and fast forward a few year and we come back to the Y and they tell him to do backward swimming and ask me to teach him then once he learned goes and asks them and they say No you have to do freestyle swim and he cant do that so i’m angry why the staff lies to my son.

Source: Google

★ 5

YMCA shady grove is best place you can be. Staff are wonderful and members are nice . It is a different experience

Source: Google

★ 5

As mother of 4 kids, YMCA has great contribution in our family. I have no worries when my kids headed to the YMCA. I knew there are safe, and they part of environment that welcoming everyone and teach them to be good community members. I can't say enough or put price tag on their services. I will just say thank you for everything you do.

Source: Google

★ 5

It’s a nice facility!

Source: Google

★ 5

Great location, many activities available, plenty of room and new cardio machines.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place to experience all sports 👍

Source: Google

★ 4

mid gym tbh

Source: Google

★ 5

This is great ymca very friendly staff, gym is always clean, well maintained, swimming pool and lap pool are kept clean and has plenty of restrooms and changing areas. Kids activities are fun too and have baby sitter while you use gym. There are many fun classes and sports activities. We love all the family gym features. Thanks as always for your service keeping clean facility

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Friendly staff and good program for all family members

Source: Google

★ 5

Source: Google

★ 5

Shout out to Rawa for making my membership renewal so seamless! I missed this place - such a family environment

Source: Google