★ 1

I called on Monday this week, didn’t get a callback until Thursday when they tell me that is the last day of the $1 down and three months free deal. I didn’t even know it was going on but why would you try to pressure me to take the deal without me seeing the gym? I feel as though you should phone that if we are coming the next day, especially because I called twice this week. I already heard bad things about this place but now I know they are true. Poor business tactics. If you claim to want memberships but don’t have anyone else to take calls while you are gone, that’s just bad business

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★ 1

These people are shady. First of all they moved the location of their gym at Chesapeake Square and did not notify members. After have a membership for 10 years I attempted to put a stop payment at my bank on them since I had no idea where they moved to. They apparently use several different accounts to pull money from. Then I found them and called the phone number on the door and left a voicemail but did not indicate what I wanted. They called me back and I made an appointment to cancel my membership apparently you have to sign a form. I show up for the appointment and they are a no show. I call the number posted back then I get a text message that they are sick. They had all day to text message that they needed to reschedule. I am turning them into my bank fraud investigation. Do not do business with these people.

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★ 1

I would leave zero out of five stars if it was possible. The owner of this gym has been the hardest person to deal with when signing up he said I could cancel if I got new orders for all the military people out there. Upon getting new orders I’ve tried to reach out to the owner multiple multiple multiple times And he avoids every single phone call to keep my membership going.

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★ 4

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★ 5

Very professional & kind. 24/7 is a plus for this place when you’re as busy as I am. Thanks so much.

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★ 5

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★ 1

Terrible gym. Terrible costumer service. Made the mistake of signing their contract. Don't do the same.

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★ 5

Great gym that is open 24 hours.

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★ 5

Excellent Gym with great equipment and laid back environment. I highly recommend Paul as a trainer. He not only teaches you everything you need to know, but he works around your budget and recommends affordable supplements. Scheduling is easy and he works around your schedule. I've been training with him for a few months and have made incredible gains!

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★ 5

Paul is an awesome trainer. I look forward to every session.

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★ 5

Great gym with lots of equipment. Very helpful staff and a clean environment to workout in.

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★ 5

Great gym.

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★ 5

Your Time Fitness is the perfect gym for anyone who loves a good and clean space to workout. Everyone at Your Time is so respectful & kind. I love how personal the gym is, and it never is crowded at any time during the day. I can workout at 8 am or 10 pm, and it is always clean and comfortable. I have been going for about a year and a half now, and plan to keep my membership for a longgg time. Highly recommend Your Time for anyone looking to get to the gym!

Source: Google

★ 5

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★ 5

Trainer Paul Gatti is AMAZING! His consultation is very through and left me feeling optimistic of the goals we set. Paul goes above and beyond as your trainer by constructing a nutrition plan to include vitamins. With his wealth of knowledge he is able to guide you in what vitamins work best for your goals to be met. He spent numerous hours outside of our training sessions researching videos that related to the goals we were trying to achieve and sent information validating his ideas. I DEFINITELY felt like I got my money's worth and some! His work outs are tailored to what your needs are and he educates while training. I learned a lot and was impressed how professional he was. Paul used a heart rate monitor during our sessions and even did a body fat percentage a couple of times during our contract period to monitor our success. I trained for a few months and saw GREAT results. I HIGHLY RECOMMEND PAUL GATTI. You will not be disappointed!

Source: Google

★ 5

Paul Gatti is that guy!!! He has been training my wife and I for about 6 months. The results are amazing. Paul is very reliable and very knowledgeable at what he does. He explains everything you’re doing and how it affects your body. He will let you know what exercises will work for your body structure. Great trainer overall.

Source: Google

★ 5

LOOOOVE my personal trainer, Paul Gatti!! He is so on point!! He really cares about my goals and my achievements!! He listens and delivers!!

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★ 4

Small but adequate to get job done. Seldom ever more that 3-4 people. Cycle machines could be maintained a lot better.

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★ 5

Your Time Fitness is awesome!!! They have the Silver Sneakers gym membership program which is free through my insurance. It is also open 24 hrs a day which is right up my alley because I am a full time caregiver for my mom who has Alzheimer's, and the only time I can work out is late at night and early in the a.m. Ryan is great and even replaced my entrance swipe card when I lost it at no cost to me. My free consultation was a positive experience as well. They even have a tanning booth!

Source: Google

★ 1

Worse than a time-share. Impossible to cancel, horrible service. If you want to keep paying $30/mo. years after moving go right ahead. I moved two years ago, haven't stepped in since Covid and still can't get them to stop billing me. No communication. SCAM.

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★ 5

Great gym to be apart of!!

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★ 3

Some equipment remains in disrepair. Have often found benches, barbells, dumbbells and mats not replaced after use.

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★ 2

Self service. Takes awhile for someone to call you back. Did not honor the Groupon deal or the deal on the signs. Having trouble canceling membership, even though I paid for 2 years.

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★ 1

Misleading advertising and shady billing practices.

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★ 5

This is one gym I'm very happy to have came across. For me it meets the needs of my busy schedule it's always open, safe, clean, with a variety of equipment from machines to free weights etc. I recommend this place for a everyday gym going or if only a couple times a week it has been accommodating to all of my fitness needs and schedule 💯

Source: Google

★ 1

It s A SCAM
You will be charged even if u can't use ur membership
And if you don't pay you will get a call telling you we will send you into collections and it will show on ur credit report
39 dollars for an extra small gym
A housing complex gym is nicer and bigger
3 months for free but u will be charged for years
I recommend onelife fitness they have pool sona steam room huge gym ironically for the same price of a gym that doesn't even have showers

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★ 1

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★ 1

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★ 1

Terms of the contract state that if you move or have an injury that prevents you from using the membership you will be able to terminate the terms. A year later after moving and now having an injury that requires surgery yet I am told I will locked in until 2024. Unbelievable and worse decision.

Source: Google

★ 5

After trying multiple GYMs and personal trainers, I decided to give it a try Your Time Fitness and my trainer Paul Gatti. Well, finally it worked. Paul is a very professional trainer. He understood my needs and the stage I was in and customizes my training from the ground up. He couches me not only about the trainings but about nutrition and supplements. Within 2 and a half months, I lost 4 inches. I used to wear 42 inches waist. Now 38. I'm hoping to reach my goal in the next 3 months.

Source: Google

★ 1

Your Time Fitness should come back though all the Chesapeake neighborhoods and pick up all those unwanted flyers littering our neighborhoods! Most of the flyers are just blowing around in the street. Update, October 2022, more unwanted flyers blowing around the neighborhood.

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★ 4

I never have to fight a crowd to exercise. The gym is well kept with plenty of machines and exercise stations, but some of the machines are showing signs of wear and tear requiring maintenance and parts replacement.

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★ 2

Can’t hire employees? Dirty and old machines. No one cleans anything here! Only reason I mention is because Covid man. No one answers the phone and one of the members said someone only comes in once a week for few hours????huhhhh

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★ 5

Enjoy all the equipment that is available and it’s not too crowded. The owner is super friendly and helpful. Very affordable

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★ 5

Great great gym!!!! Been here for 9 years, and I’m not going to any other gym!!! Absolutely love it!!!

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★ 5

Great gym love that it’s open 24/7 and always only a few people working out which is nice to have extra privacy . I love the variety of equipment

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★ 5

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★ 2

Too many ellipticals. They need a heavy bag 🥊

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★ 1

The signs at this point are littering. There are way too many. I take them from out front of where I work, my boyfriend takes them from our front of where he works. Businesses don’t want the signs all over. The salesperson must think it’s a joke to keep putting them back. Advertising is one thing but terrorizing with litter is a different thing. Please stop with the signs. It’s TOO MUCH.

Source: Google

★ 1

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★ 5

Nice gym it's always clean and never to many people at one time. Great variety of equipment. and best part it's open 24/7

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★ 1

I signed up for this gym in Chesapeake. The staff is awesome at this location, clean and great environment. I was injured last year July and been under Dr's care from Oct 2020 to date to include surgery. I sent my Dr's letter in to cancel the membership. They denied it and has been anything, but cooperative. I've contacted BBB and still they have been uncooperative with my plea to cancel and discontinue the membership. Please DO NOT sign up because if you are injured, their policy states that they do not care about injury, rehabilitation or recovery...you must be permanently disable to be relieved of their chain. The worst corporation ever. Even big time fitness centers honor injuries and surgeries.

Source: Google

★ 5

Love this GYM!
: Quiet and has a great Location; got a membership my first day.

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★ 1

Not a safe place women at night. Stopped going when a group of men were just hanging in and around gym. Also stuck with a bill when I am not under contract. DO NOT USE GROUPON DEAL.

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★ 5

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★ 5

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★ 1

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★ 2

Basic, but I will keep using Groupon

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★ 1

Honestly I didn't bother going in. I'm sure it is a great place, however due to masks not being required & seeing those working out not cleaning the machines after use, turned me away.

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★ 5

Most people are good. The place is clean and equipment is in good shape.

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★ 4

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★ 1

I did their Groupon special and ended up not reading what I was signing when I went to get my key tag. Got myself locked in to a 2 year contract.

I understand it was my fault for notreading what I was signing. But I feel like guy sitting in front of me had an obligation to should have go over it. Especially seeing that I had two crying babies and I was just trying to get my key tag and get out. This company is sleezy.

Source: Google

★ 5

Great gym

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★ 1

LIARS! My fiance and myself joined this gym a few months ago with their promotion of joining for 3 months for $19. We later got a bill stating that we had a balance of over $700! We tried to call the business for about two weeks trying to find answers and wanting to cancel our membership. We finally got a call back stating we were locked into a two year contract and HAVE to pay the balance regardless of cancellation. We were NEVER told we were in a two year contract, we were told that our monthly rate wouldn't change for two years and we could cancel at any time with no cancellation fees. I will NEVER recommend this gym to anyone!

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★ 5

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★ 1

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★ 1

I have been trying to get in contact with an employee for MONTHS. Can never catch anyone working or get anyone to answer the phone or call me back when I leave messages. This is so unprofessional.

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★ 5

Very nice gym.

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★ 5

I have been a member of this gym for over 5 years and it suits my needs especially since access is granted 24 hours a day. The gym has the best trainer, Robin Ellenberger. She works with my husband and me once a week. She gives us the BEST workout.

Source: Google

★ 5

Great gym. Bigger isn't always better. My wife and I have been members for 5+ years and it's been a great experience. Our trainer Robin Ellenberger is very knowledgeable and a great motivator. Drop by and give it a try.

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★ 1

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★ 3

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★ 1

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★ 5

This gym is great, in my personal opinion it is the opposite of the negative reviews.

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★ 5

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★ 1

For one, the guy that was there when I signed up said " here, just take over this account that this guy is going to cancel and you don't have to have an activation fee." Sounds good right, well little did I know that it was a 2 year contract. That was fun, Not! I see these 5* reviews and I wonder if they even know if this place has a F with the BBB. This place was a huge mistake when youre under the impression that you're month to month.

Source: Google

★ 4

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★ 5

Ryan was very informative and gave a great tour of their facility!

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★ 5

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★ 1

Purchased the Groupon deal, and was trapped I to a 2 year contract by of way or bait and switch.
Staff associate didn't uphold the trainer session, nor assist people on the floor. Rather stayed in their office.
Would NOT recommend this place!

Source: Google

★ 1

Don't do it. This company is super shady. You can never leave. Moved months ago, tried to cancel, get the run around. Can never talk to anyone. Then they tell you it is handled and next thing I know it's a negative mark on my credit. DO NOT join this Gym. Shady ownership, shady gym just terrible. Do Not Join.

Source: Google

★ 1

They are the biggest con artist. Please DO NOT do this. Spare yourself it starts as a groupon. the gyms equipment is below average, and if you are not careful they will automatically change your membership to a 2 year commitment without your consent and no way out. The scheme is to ruin your credit or someone else's day. Only options to get out are to give them 800 dollars or have someone else con'd into taking over the crappy membership. Brian sound nice and cool via phone or email, but this man does not have your best interest at heart. I am a previous planet and one life gym employee and I've never heard of anything like this. Its actual very sad. READ THE YELP REVIEW.

Source: Google

★ 3

Today the gym looked like a disaster area. Weights, benches left everywhere. Dirt all over the floor. It looked like a pigpen.

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★ 4

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★ 1

Not safe for women at night, equipment is not in good condition and staff is hardly ever available. I have called several times and left messages and have received one return call only to tell me they will call me back and it now has been 2 weeks and still no return call. Trying to cancel membership is like pulling teeth, they want to keep you hogtied to a gym that isn't worth working out in. Would not recommend this place to no one.

Source: Google

★ 5

Wonderful, clean and fairly priced 24 hr gym. Will, the manager, is quite helpful and wants his clients to be happy. I have been working with one of their fabulous personal trainers, Lynn, who has customized a program for me that keeps me interested and motivated.

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★ 5

I love it ! It's just right for me !

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★ 1

Horrible gym! Signing a 2 year contract with this gym has been the worst experience of my life! They will withdraw unauthorized payments out of your account !! My bank sent me a new card and this gym harassed me by calling back to back within a few minutes so I would pick up the phone and when I did the employee was very rude interrogating me about my payment method and why I didn't pick up the phone. I felt like I had committed a crime when really I was at work. I have yet to see if the payment will be credited back to my account (not too hopeful). And when you want to cancel they tell you to come to their gym in person even though I have moved away from the location. Please stay away!!!!

Source: Google

★ 5

Very pleased with this gym. Clean, convenient, always open. I'm not sure why anyone would feel unsafe there. I go almost every night and have never witnessed anyone just hanging out for no reason and neither has anyone else I've asked. Their personal trainer, Robin Ellenberg, is fantastic!

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★ 5

I LOVE going to this gym. Everyone that I have met has been so very nice and helpful. Never have I felt unsafe.......ever. My trainer is awesome.

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★ 5

I'm surprised by the low ratings! I have been in the morning, afternoon and at night. Everyone there has been friendly as well as helpful. When I have asked for help from someone they have done so without any problem! I have been a few times when a little busy (peak times) and everyone shares equipment nicely . The trainers are great!

Source: Google

★ 5

Gym is clean, low traffic and open 24/7 you can't beat that. Most people who are upset about something typically didn't get their way when the policy doesn't work in their favor. Check it out for yourself before making a decision!

Source: Google

★ 1

No stars if I could. I see others have been deceived by their trap of a contract when choosing to use Groupon. There is no way to get out of it and convieniently the wrong information is shared with you upon signing said "contract"- also with convent verbiage. Who can we call to complain or fight these fees...oh right, nobody. This place is a joke (and yes, frightening at night). I wish I never walked into this gym.

Source: Google

★ 1

Sign up for a trial with them through groupon, now I am stuck in a 2 year contract. I didn't realize gyms have to make their money like this. Otherwise, It's a nice facility.

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★ 3

Source: Google