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Gym Fitness center Personal trainer Social services organization Swim club Youth organizationAbout the Club
At the Y youβre not just a member of a gym, youβre part of a community. We share a commitment to nurturing the potential of kids, improving health and well-being, giving back, and supporting our neighbors, your membership will not just bring about a meaningful change in yourself, but also in those around you.
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Reviews
Limin Chen
β 5
Source: Google
Tom Parker
β 5
I really enjoy this Y location; itβs one of the two branches I frequent regularly. The main gym is spacious and well-kept, featuring three separate squat racks and plenty of machines. The second-floor seating area is perfect for catching up on work or reading in between workouts.
Source: Google
Rimma V. Nehme
β 5
I enjoy going to this YMCA - to lift weights and swim. While swimming lanes sometimes could get busy, overall I think it is a nice gym and our family enjoys it. Staff is super-friendly and always smiling when greeting you at the door. The equipment is good and the gym is not overly crowded in the mornings.
Source: Google
Tajeshwar Singh Bedi (Tej)
β 1
They're very bad in communicating when the location is closed for whatever reason.
Source: Google
Jungyeh Chen
β 4
Source: Google
Alm 2
β 5
Source: Google
Felicia Dang
β 5
Great place clean and friendly staffs.
Source: Google
Ramji Chandramouli
β 5
Source: Google
Mike Alotis
β 5
Great place, great people. New equipment, great free classes. Facility is attractive and well maintained.
Source: Google
Lamar Shinwary
β 5
So good itβs better than any other swimming place and I like it
Source: Google
JEFF JOHNSON
β 5
Looks like I can go with my wheel chair
Source: Google
Jeff Johnson
β 5
Source: Google
Michelle Cui
β 1
My children are part of the basketball team associated with YMCA, my husband is a member, I am not.
Today we went to YMCA coal creek to watch my younger son play, everyone went in, I was denied access at the entrance. Now this is not the first time I came to be a spectator, I had gone through the process of entering all personal information, taking a picture on file, associating my information with the member, to get a piece of card that acts like a pass together with my drivers license for me to show to the staff at the entrance before Iβ was allowed in.
This time, they told me that I donβt have the right account to go watch my son play basketball. I was asked to go to the front desk, give my drivers license to the staff again, give my childrenβs name and birthday, then log into their web site to create an account, where I had to enter:
1 my legal names
2 my date of birth mm/dd/yyyy
3 email
4 phone number
In addition to all these, I have to provide an emergency contact and their email and phone number, and signing four waivers including one data privacy document which the staff told me is to establish protection of YMCA not the person who registers. Which makes no sense.
When asked why does YMCA need all the personally identifiable information just for a mom to sit in the gym to cheer her son on in a basketball game, the staff coldly replied βthis is a requirement from YMCA.β When I asked them, why do I need to create an account with YMCA when as an individual, I donβt use any of its facilities other thanβ¦maybe a chair? The answer was again dismissive. This is for us to do background checks on everyone to prevent sex offenders. (This might be true for employees applying to work at YMCA, but to a mom to watch her son play basketball?!)
After going through all the steps they asked me to do, providing all my PII data to a place I donβt wish to become a member of, I was given the permission to enter. Only to miss my son score and the entire of first quarter. Behind me was a grandma visiting out of town, and they put her through that degrading and painful process too.
I was a member of YMCA coal creek for a little while, only to be deterred by the unsanitary treadmill and decided to cancel my membership. Throughout my life, there was only one company that would enrage me this much with unnecessary policies and condescending attitude to have me sworn to boycott for life.
YMCA Coal creek is now the second one. We are now actively looking for other basketball programs that do not require using YMCA facilities.
Ironic how for a place prides in promoting the sense of community when they make it so difficult for non-members to engage. The entire experience was like applying to a top tier gym, the differences are it is not. And that I wasnβt interested in becoming a member at all, I just wanted to watch my child play basketball.
Source: Google
Rohan Prabhu
β 1
The schedule has not been right for a month now, a big organization should not have this wrong of a schedule for more than a day.
Source: Google
Dee Brown
β 5
Best YMCA I've ever been to. Great facility
Source: Google
Annie L
β 5
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Harry Winter
β 5
Pool, uncrowded gym.
Source: Google
Roger Morton
β 5
Love this Y location; itβs one of the two branches I visit regularly. The main gym layout is spacious and well-maintained with three separate squat racks and plenty of available machines.
The seating area on the second floor is also ideal to get a bit of work done around workouts.
Source: Google
Mehdi Beygi
β 5
No thanks Eastgate ymca coalcreek ymca Just A building put Clok Plus No More Clock Usa Fult.
Source: Google
b w
β 1
This gym is a classic example where people pay more but get less. If you carefully review comments here youβll understand.
1. They make mistakes on payment and receipt and are unwilling to correct mistakes. They mistakenly used my wife as the family membership owner which made me unable to reimburse my membership fee. Of course they admitted the mistake but unwilling to correct it. I lost thousands of dollars.
2. Staff donβt care about your experience at all. E.g, today the roof is leaking and the floor under the basket is wet but they just closed the whole court even another half of the court is totally good. This is one of many examples. They just wanna get less trouble. Thatβs all.
3. Swimming pool and basketball court is almost unusable. There is no reservation mechanism on swimming pool so itβs totally a mess. Itβs really not so hard to have a reservation system to make much better experience but they are simply lazy to do so. Basketball court is the opposite. Itβs reserved almost every weekday. One court will be used for children classes. Another court is used for full court game. If youβre a beginner or cannot join in the heavy competition due to injury, there is no space for you.
Source: Google
T
β 2
They have rules for rules here, but there isn't any real competition, so it is good enough. On a positive note, the employees are friendly and the facility is in good shape.
Source: Google
Octavio Cordova Limon
β 1
I would not recommend enrolling your kids in any basketball classes at this YMCA. My child had a terrible experience in the first class and I had to take him out. It was not the only kid crying - several other children were clearly distressed and overwhelmed as well.
The staff running the class did not seem to have any experience or training in working with young children. They were not able to control the class or provide a positive, supportive environment. My child was left feeling frustrated and scared, and I had to remove him from the situation.
When I went to request a refund for the unused classes, the YMCA staff were completely unhelpful and refused to provide a refund. They showed no empathy or willingness to make the situation right.
Overall, this was a very disappointing experience. The YMCA clearly does not have the right programs or personnel in place to properly care for and engage young kids. I would strongly caution any parents against signing their children up for activities here. Save your money and find a more child-friendly facility.
Source: Google
Jaya Gupta
β 1
My kids love to visit YMCA. Everything is good quality. Instructors are knowledgeable and nice. It has reasonable pricing for membership and other courses. They offer free coffee to members. There is a nice waiting area on the second floor for parents to wait for kids while they do their class.
Update: I visited the facility during open recreational swim and but just after 10 minutes I was told that someone puked in the pool. I had to leave right away and they had no ETA on by when they will clean the pool :(
Update: Moved to 1 star as there was no 0. I was insulted by a lifeguard when I entered the pool at 6:13:30 and told to Get out of the pool because as per him, the pool recreational time starts at 6:15:00 PM. I told him that the website has listed 6:10 PM but he told me to Get out. They had nowhere listed on the notice board that the time is 6:15 and that they are not following the website time of 6:10 PM. There was no need to insult with just one and a half minute left in the recreational time. The lifeguard shouldn't have given us red and green bands if they wanted us to wait to enter the pool. I'm going to cancel my family membership for now, because nobody wants to go to a club just to get insulted for no reason and spoil their mood.
Source: Google
Anna M
β 5
Very clean itβs big and the amenities are awesome. Staff is friendly
Source: Google
Luis_hero_story
β 5
A gem of a YMCA in my opinion! I say with this with some jealous as we wish it was our local Y and hope to return some day as the kids said it was their favorite.
Why this Y is a gem?
*Kid zone was great and I liked that my kids were kept together (we did go on a weekend).
*Decent size gym with the equipment I needed.
*Basketball courts (2 of them).
*Rock climbing wall.
*A pool with slides! (I wish we had the time to enjoy).
*Kind staff & plenty of parking.
Hot tips!
+ There is a trail literally next to the Y this is pretty.
+More large nature trails with 5-7 mins driving distance.
Check this Y out if in the area!
Source: Google
J Lauren
β 1
Iβm very disappointed in the daycare for informing me of the outbreak of HFMD after I dropped my children off instead of before.
Source: Google
Satya E
β 5
Love this YMCA... It's huge and had lots of activities....
Source: Google
Nicole Tom
β 4
Good
Source: Google
Saba Manesh
β 1
I am surprised by the good reviews for this place but I cannot disagree any more. The showrs and locker rooms are extremely dirty and gross. Using the swimming pool for lap swim is almost impossible with kids splashing around in it. The price is relatively high for what you get. Save yourself and go to 425 fitness in Issaquah and enjoy the nice clean facility.
Source: Google
James
β 1
The extremely low quality of this YMCA shocked my wife and I. We had a free trial pass to see if we wanted to join, but it took us one visit to decide this is really a terrible facility.
The locker rooms are disgusting. I almost vomited at the smell and the filth. I don't know how anyone could go in there regularly in the state it is in.
The pool is very overcrowded, and the lifeguards who clearly are children themselves do not manage the pool effectively. The lap pool is for SWIMMING LAPS, not for people to play in the lanes or just mess around while people are swimming laps.
I honestly cannot believe how bad this place is, and especially for a $150/month. Extremely overcrowded, filthy, and overpriced. We ended up getting a membership at 425 Fitness. For the same price, it is a much nicer facility, clean, and has nicer amenities like steam room, sauna, nice clean locker rooms and massage chairs. I still can't understand how a public YMCA could be so expensive, but even if Coal Creek was $30/month we still wouldn't go there.
Source: Google
Zechao Shang
β 1
The pools are miserably poor-organized. No matter whether we signed up for group class or private class, we see a new instructor every time. Many of them are incapable as just some high school kids looking for some extra cash. Last year 6 of my 8 private classes were cancelled or rescheduled last minutes.
Other kids activities are not great either. STEM class instructors were never prepared. They read some material prepared by somebody else on site and they are even confused themselves.
Price wise itβs cheap but maybe you will like it if you are an adult
Source: Google
William Repking
β 5
Source: Google
Life in Seattle
β 3
Nice staff, decent facility. Gets super crowded in the evening and stair master is always broken. It would be 5 stars if equipment gets better maintenance, and to have better air ventilation inside the gym. It gets very humid and smelly inside the gym during peak hours.
Source: Google
Sridev Satpathy
β 5
Source: Google
Lisa Comar
β 5
Went to this facility for a child's birthday party, what a great set up for the entire family.
Source: Google
INGREIDIS JOSE VIllarroel C
β 5
Source: Google
YeahRight !!
β 5
My son goes there 3 or 4 times a week to play basketball. And he loves it!
Source: Google
Li Qiu
β 4
Enjoy coming to the Y, and I like the convenient hours, access to indoor heated pools and clean facilities. The Kids Zone is very useful for us. We get a workout, and the kids get supervised play time. Win-win! Only docking a star because the showers aren't always in the best conditions, and not enough during peak hours. But overall, it's hard to beat the value you get for your dollars.
Source: Google
Susan Chalmers
β 5
Source: Google
Kami Zhong
β 5
Clean pools and good kids programs
Source: Google
Creaciones Maribel
β 5
Me encanta este lugar es muy agradable
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Ping
β 5
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Amy Nguyen
β 5
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DL
β 1
Worthless
Source: Google
Savannah Clark
β 5
Love the folks at kids zone, I feel so comfortable having them watch my kids βΊοΈ
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mark f
β 1
I love this facility but the menβs locker room have a smell that is so horrible I do not think I can change in there any longer!
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Randy Fan
β 1
Easy to get COVID here
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ζΎε€§θ‘
β 5
Source: Google
Catherine Porter
β 5
This YMCA is just marvelous. Ours has a wonderful sense of community, with lots of activity happening all of the time. There are people of all shapes, sizes, ages, and cultures having fun being active, seeing friends, and just enjoying being there. It is clean, well maintained, and has high-quality equipment that you rarely have to wait for access to, plus a myriad of class offerings. It is a place that just feels good to be at. Wonderful.
Source: Google
Shih-Wei Su
β 5
Source: Google
B W
β 2
I used to love coming here when my boys were young. Unfortunately, their swim lessons are useless. My boys had lessons for about FOUR MONTHS and still can't swim. Don't waste your time with swim lessons.
Now they've raised the prices of membership up beyond the price of local gyms, so why come to the Y after the kids are over age 10?
Source: Google
μ μ ν¬
β 4
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steven yu
β 1
They increased my monthly fee by 30% for absolutely no reason.
Source: Google
Nerf War
β 5
Our family like this YMCA, the staff are so nice
Source: Google
Harred Ang
β 5
Amazing facility! It has everything you and your family needs! Stop by and see Asher Wiseman and he will take care of you and your family. He exhibits excellent quality customer service! Please promote him to a supervisor ASAP! This place is clean and sanitized with fully loaded programs for all ages! They even have a kids corner while you workout! You wont be disappointed!ππ€πΌβRed Ang (Navy Veteran)
Source: Google
Sima Ghazi
β 1
Yesterday I found molded clothes in family locker room ,someone left wet towels in the locker when I opened the door I saw mold and bad smell,I reported to the front desk,how come they donβt check lockers?
Broken shower and soap dispenser never get fixed ,family shower room showers doesnβt work properly please consider it,Next time I take pictures and videos of thoes mess
As soon as they fix the problems I change my review
Source: Google
Salah Amani
β 5
i love this place, they have so many activity for kids. swimming basketball, soccer, ping pong and more.
Source: Google
dennis du
β 5
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Haxhere Xhemaili
β 3
I think they have to many swimming Lessons and to laid for rest of the kids only allowing to swim after seven I donβt think that is fare
Source: Google
Hello Hello
β 5
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Ms Wood
β 5
Love it here! Being my kids all the time. Lots of stuff to do
Source: Google
Kevin Xu
β 5
Great gym with an organization that truly cares about youth development. Wish there were more strength equipment though.
Source: Google
Q. Middleton
β 5
Source: Google
Bianca Coats
β 5
Recently moved to WA from the east coast. Our other ymca was THE place to be. This one is definitely smaller and not as new BUT it has a good vibe to it. Bigger is not always better. Itβs never busy, it has all the equipment and weights I need/use. A good selection of classes. And the childcare is amazing. We had awesome childcare at our last Y, so I was skeptical weβd find anything as good. But my kids LOVE it here. The staff actually plays with them and interacts with them. They have cool crafts every day.
And theyβve announced they are bringing Les Mills programs. Which is huge. Good things to come. We debated joining another local gym but Iβm so grateful we choose the Y.
Source: Google
Sandeep Vishwa
β 5
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PaulBear Brantley
β 5
YMCA
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Sam Lee
β 5
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JK Yoon
β 3
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Jason Harris
β 1
The pool schedule has more black out dates and times than the worse pothole plagued road in Seattle. Family recreational swim is only available for 45 minutes on Thursday and 4 hours each on Friday, Saturday & Sunday.
Meanwhile, while the recreational pool is empty and closed the lap pool is open.
This is not at all what I expected going into a $150/mo membership.
OPEN MORE POOL HOURS!
Additionally, customer service via phone is terrible. I hope you never have to call them to talk to a human, because you're likely never going to get through to one. The robot menu returns you to the main menu before you can quickly and easily get to a real person.
Source: Google
Matthew Lampley
β 4
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gamze shidler
β 5
I'm a new member but a finiky one π.
The workout rooms are great! The pool is great with good hours. Locker rooms are clean and well equipped. Showers could use a little more cleaning but not too bad.
The staff is very nice. Lots of parking.
Source: Google
Nathan Kling
β 5
Very well kept facility. A large number of exercising options. Very friendly staff. Well worth the money.
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PAUL WHITEMAN
β 5
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Gloria Henry
β 5
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Marie G
β 2
Brought grandchildren there. Only let them swim 12 min ? Dont know wen all ymca go reg hr?
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Sweatmasterz
β 5
Clean, welcoming, family oriented
Source: Google
Eugene C
β 1
The service at this location has gone down significantly. You can no longer rely on the pool being open during normal hours of operations. There is no way to find out about this ahead of time and so you end up wasting time traveling to this YMCA location. Look for other better run locations.
Source: Google
Blake Stephens
β 5
Nice staff, decent facility. A swim felt really nice. Slightly warmer pool would have been nice.
Source: Google
owen hauser
β 1
terrible. will not answer phone.all incoming calls go to one central voice number. classes are very good as are instructors ..
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Anu Sharma
β 5
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HeartzinAZ
β 5
Nice facility and staff. Clean and safe.
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TINA Smith
β 2
I have never been here so I honestly can't say how the place is once you go. However I am NOT one to join a place unless my questions can be answered and if they are incapable of answering the phone Im not spending money to sign up if im not going to get what I want. Online doesn't answer my questions.
Source: Google
Todd Brusa
β 4
I need to update my review as they have finally opened back up. I went into update my membership in a gentleman named Lewis was very helpful with my insurance. He did hit a snag and Maura came over and was also very wonderful and pleasant. I asked if they had the keychain membership cards and Lewis took it upon himself to cut mine down and put a hole in it. That's called innovation at its best!
*** I write honest reviews and if you agree with this, please hit the like button!
Source: Google
Kaveka Raistrick
β 5
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Alex L
β 5
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Roger Carr
β 5
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sh al
β 4
The place location is convenient. They offer many classes including swimming for kidos. I am giving 5 stars because i had some bad experience from one of the staff members. He didnβt deal nicely with us. Other staff members are nice though. I also didnβt like the swimming class instructor. The class was not quite useful for my kids. I donβt know why. Maybe because of covid as he canβt touch any kid so my husband was doing the whole work with them.
Source: Google
DNA TRAN
β 1
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Diana Ng
β 4
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Joann McHenry
β 5
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Ray Perkins
β 4
Good pool with great staff and a good place to build your body along with health habits.
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Shrabana Chattopadhyay
β 5
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Shreyas Subramanian
β 4
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Taka Lo
β 5
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Ramin Kazempour
β 5
friendly people! Great selection of equipment. Family oriented.
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Todd O'Keefe
β 5
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Steven van Doorn
β 5
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Hyeju yoo
β 1
I have been here a few month . This place is very small with too many people using ! No parking space most of time i went and spent good ten minutes to find space to park ! inefficient system. If you forget your membership card , you have to go to front desk where all the business going , new registration, information guide etc , taking forever standing in the line to just get in. When I ask person in check in desk who was not doing anything , if you can get me in with my id , she said no it is policy !! If there is any other facility near me , i will definitely go other place !
This place is packed !!
Source: Google
merita slya
β 5
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Dai Zenno
β 5
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Christiane
β 5
Pretty much any free weights, weight machines, and cardio equipment youβd want plus a swimming pool, locker room, and showers. Iβve never had to wait for a cardio machine to open up and rarely had to wait for free weights.
Source: Google
Andrew Fredericksen
β 3
It's a pretty good place. I have been going there ever since it opened in about 2010. But they definitely need more basketball hoops. Only 4. And half of the time, there are only 2 hoops because there is Zumba in the other gym.
Source: Google
James Banks
β 5
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Chad Chapman
β 5
Nice facilities, friendly staff.
Make sure and check website is they're open during the winter if it snows.
Source: Google
Neka Robinson
β 1
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Fatema Bannazadeh
β 5
I am a Brain Tumor Surviver, have been going to Coal Creek YMCA, and love it. I needed to Align my body, started doing Yoga then added Pilates and Above the Barr. I feel great today. The Yoga teachers are great, caring and making sure the students movement in each pose is correct.
Source: Google
Shwan Wais
β 5
Clean and organized
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Claire Morrison
β 5
Our family really enjoys this YMCA. We love the childcare and parent's night out as well as the pool. One of our favorite activities is Kendra's hip hop dance classes for kids which are included in the price of membership. Kendra really does an amazing job of getting a group of kids that vary widely in age and ability to come together and perform a routine. She goes out of her way to learn all the kids names and make everyone feel included even though the composition of the class is constantly changing. The only downside to this YMCA is that parking can be limited during peak hours and the parking lot on the back of the building dead ends making it hard to turn around if you can't find a spot. They do offer valet parking during peak hours but really additional parking is needed.
Source: Google
Cheryl Jurrus
β 5
Great facility...program...and people.
Source: Google
Varun anand
β 5
Perfect place for activities and relaxation.
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Colleen Dutson
β 3
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Mike Moore
β 5
I really love the YMCA very nice people and very nice
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Carole Woodard
β 5
Friendly, family focused. Multicultural.
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Sowmya Pattabhi
β 5
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Christine Wieseler
β 5
The facility is nice but the staff is what really makes this place. Just a lot of great energy in helping everyone improve their health. The daycare is fantastic, my granddaughter gets so excited to go to the gym. It makes working out a fun time in our day.
Source: Google
Laureen Hara
β 5
Friendly personnel, lots of exercise equipment, pool is clean; you can see the bottom.
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Lamar Mannings
β 5
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Grigoriy Babshinskiy
β 5
Very good for whole family to exercise and swim, clean, friendly, recommend
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Jacob Tee
β 5
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Khushaal Kurswani
β 5
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C S
β 5
Pretty big facility with a good sized kids room. Lots of equipment and activites on
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Patricia Berrier
β 5
I love the Coal Creek Family YMCA. The staff are super friendly and inclusive. They have very nice classes, from Zumba to Yoga/meditation, they have regularly events for the whole family, the 2 hours of kids care every single day of the week saved my sanity many, many times, two very nice gyms, pools, jacuzzi, lots and lots of equipments, personal trainers, wellness programs from lose weight to prevent Parkinson and all of it is included in the membership.
Source: Google
Kory Gannon
β 5
They go out their way to make one feel welcome. Family friendly.
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Michael Quinonez
β 5
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Kamanashis Roy
β 4
Environment is active. Best part is the location(full of greenary). I wish there were a bus stop(bus is going places where there are hardly any people, in comparison this place is packed). Considering the monthly rate, everyone should have a locker or they could have a wall-climbing facility built into one of the room. I guess people with kids have different experience. There are some group training as well (never tried it) . I wish they have a sitting arrangement outside to enjoy the environment. I respect Sharon who volunteers to make cookies and coffee in the morning.
Source: Google
amal ali
β 5
Gud
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Alexander Gallard
β 3
As of lately, this location has become far too overcrowded. It has lost its appeal and will likely only become even more over crowded as housing developments persist.
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Kamrooz
β 5
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LEX
β 5
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Sheila Mendoza
β 4
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Dat Dinh
β 5
Other than work, i go here the most lol. YMCA supports family activities together which is a win win when raising a too healthy/Motivated 8yr old son. We enjoy the 2 full size gyms and pool w/ slide
Source: Google
Anu vishal
β 5
Good place for family to have fun.one of the best n newly renovated ymca branch.
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Elizabeth Benzinger
β 5
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Robin Adams
β 5
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Steven Stanos
β 5
Wonderful place for my family to exercise and play. My kids love going to Y. Staff is kind and respectful. Exceptional people working at Coal creek YMCA.
Source: Google
Naizhi Li
β 5
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Blanca Robles
β 4
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Mac-Laurin N
β 5
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Beccy Starbuck
β 2
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Anthony B
β 5
Fun
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Samsam Hassan
β 1
Very unprofessional receptionist. They're not familiar with their own policy. I wanted to cancel summer camp reservations I made for my girls today 4/ 26/16 for camp that starts in 6/27/16 and was rudely told I can only get a credit not a refund. Matter of fact, it clearly states on their site that you can cancel your kid's enrollment a week before camp starts. No where on the website did it say about not getting a refund or any mentions of credit. Was literally dismissed when I pointed out that I could cancel my kids enrollment occurring to their site. Ling Turner was making up rules on the spot and wouldn't show me where it is written down.
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chris tian
β 3
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Felix Nguyen
β 5
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jenelle anderson
β 5
Great pool; kiddie pool almost as big, plus jacuzzi. Upstairs has huge array of exercise equipment & additional game rooms, matted workout room. Downstairs has 2 full size gyms and a large full-mirrored gymnastics/yoga room. No wifi: inside (esp, cement walls of changing rooms for the pool), cell phone coverage is poor. Staff are fabulous.
Source: Google
Rania Younan
β 5
I like this YMCA New Castle so much it's neatly and clean one
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Chase Advantage
β 2
Dirty gross towels that looks like they where used at a mechanic shop, way over crowded and full of foreigners. Parking suck too....excpecial in the morning....
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Cherry Yu
β 4
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Aaron Brown
β 3
Clean however, lap pool is very crowded and too warm to get a good workout
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Yusen Wang
β 4
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Megan Willan
β 4
Clean facility, lots of room on the equipment, nice locker room, really tinny towels.
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yurong zhong
β 5
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Amit Desai
β 2
This place is very busy. The pool has no ability to accommodate more people.
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Huaiyi Han
β 5
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Pranabesh Mandal
β 4
Excellent service and a nice fitness and health club. Great people who are managing it. Good service
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Robert Farmer
β 4
Nice staff, well maintained. I wish they had Open Swim during the weekday evenings.
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Lara Velasco
β 5
Amazing staff, great facilities, clean and with plenty of equipment.
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Andrew E
β 5
Great staff and facility
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Zhe Chen
β 5
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Belle Wong
β 4
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wally wallace
β 4
my only complaint is the crummy showers in the family dressing rooms and i would like to see the temp in the lap pool turned up a bit.
Source: Google
Ahmed Ragab
β 5
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josh helms
β 3
Nice and clean facility, a little outdated though. Really friendly staff. Usually really cramped, so much so they set time limits on using the machines and I have difficulty finding parking.
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Jessica K.
β 5
The staff are all friendly and there is a wide range of facilities and parking lots to do various exercises.πππ
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Yale W
β 4
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Seema Joshi
β 4
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Jake Hillyer
β 5
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Aaron
β 5
Great selection of equipment and friendly people! The personal trainers are knowledgeable and friendly. Weight selection is adequate. Could use another EZ Bar and a few more free weight options but over all a very great place!
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Salma Khalil
β 5
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Xia Lei
β 1
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Mohammad Alam
β 1
I went to YMCA for the swimming class enrollment in April 2018. They charge me membership fee along with the swimming class fee at that time. The swimming class would start after one month and I thought I pre-paid membership fee for next month. The customer service representative did not clear to me that they are charging the membership fee for the current month for which I intended not to use the facility. She could tell me that I can put on hold membership for current month but did not remind me to save money.
When they charge me for May 2018 I reached out to them but refuses to adjust or return any money. I thought they make me fool and took my money for April. This is not ethical business practice.
I went to facility to discuss my concern that representative did not mention for which month she charged the membership fee during the registration. The manager requested me to discuss the issue in her office.
She did not acknowledge that there was mistake on their end and commanded me to leave the office immediately. She was very rude and unprofessional. I am surprised that how she become the manager!!! She does not know how to behave with customer.
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Vishal Nagaraj
β 5
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Paula Lopez
β 5
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Jean Best
β 5
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Atoofa
β 1
I just left this facility after walking in to obtain a guest pass. Let me tell you my first impression. Huge lines and ymca staff was not handling it well. For the 4 people waiting to obtain passes or anything computer related they just said "when we have computers available we will get to you." Mind you not I waited 30 minutes. And still no computer. Maybe they should think about investing in more computers if they have such rush hours at night? Their customer service was bad as well. It was more not making eye contact and just side stating we can't enter while doing other things running around. No proper explanation, nothing. I wont be buying a pass here for sure
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life is pokemon
β 5
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Patrick Schoettmer
β 5
We are very happy with the facilities and services. Staff is very responsive and helpful.
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Chris Sung
β 5
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Sherry Chen
β 5
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Riley Richards
β 1
They have a weight room that MAYBE 4-5 can use at a time
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jeff chan
β 4
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nastaran moghadasi
β 5
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Winston C.
β 5
Good place for everyone
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Kindl Shaffer
β 5
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Himanshu Bankoti
β 4
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BAO QUACH
β 1
Swimming Pools are too cold for both kids and adults.
Kids zone upstairs staffs talked loud and gather to talk more than keep an eyes on the kids.
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Sean Smith
β 5
Extremely helpful staff, very clean facility and a ton of services all at a great price. My girls love the pool and I love how attentive and efficient the lifeguards are with them.
Source: Google
Maria Philips
β 2
The facility is beautiful, the staff is friendly, but frequently often the cardio equipment is not working - either the TVs are out or the equipment itself doesn't accelerate/incline/etc. I encounter at least one, and usually 2 or machines that don't work, before I find one I can use. This happens at least every other time I go there - and I go to there at least once a week.
The only mechanism they seem to have in place to address problem is for patrons to walk back down the stairs and report a problem with a machine. They do not have a system in place to regularly check the equipment.
In addition, they have very short windows for adult lap swimming. I actually drive to the Bellevue Y if I want to swim.
At this point, we're debating whether or not to keep our membership.
Source: Google
Vyacheslav Syrbu
β 4
Source: Google