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GymAbout the Club
Crunch gym in Lakewood, WA fuses fitness & fun through awesome group fitness classes, miles of cardio, top-notch equipment, and personal training, all in month-to-month memberships! Come check us out today and see how we keep it So Fresh & So Clean!
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Reviews
Francisco Martinez
β 1
Terrible service
Iβm a member but I came from out of state to visit my sister whoβs in the army . They wouldnβt let me workout and wanted me to pay but I only had 100 dollar bill and they wouldnβt take it. Worst service
They lost a customer Iβll be canceling as soon as I get home
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Micaela Gonzalez
β 3
3 out of 5 simply for the lack of childcare. Original from Texas and Iβve been with crunch for about a year. The whole reason I joined crunch in Texas was for the 7 days a week kid zone. Finding out that none of the Washington location have kid zones is very disappointing as now Iβll have to look at going with a different company all together. I would definitely recommend adding a kid zone to all locations in the area. The amount of customers youβre losing due to the lack of childcare is substantial. Besides that I still love the gym for working out.
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Mia
β 1
I came in to inquire about some surprise fees and was met with a very condescending young man named Kanye that led to me cancelling my membership. I'm a runner and mostly joined this gym for the rainy season as I mostly workout outdoors in addition to belonging to a Pilates studio and a dance studio, so this gym is absolutely not needed, but I figured it would've been a good addition to my workout regimen. I've been paying for this membership for three months and today was the first time I ever stepped foot inside and I found it to be very underwhelming.
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Amir
β 4
friendly staff.
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Ms. Meas
β 5
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Sylvia Rodriguez
β 5
Great!!!1
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Leah Lucas
β 5
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Joe
β 5
I liked this gym a lot when I spent 6 years in Lakewood. I had the month to month membership and when I was ready to cancel in preparation for my move, I simply signed a cancellation form at the desk. JEANNE is the poster child of what customer service is supposed to be. She always said hello, goodbye, and treated me with great respect.
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Steven Parsons
β 5
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Joshua Carr
β 5
Great atmosphere good equipment
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grave yyard
β 4
nice
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J G
β 1
This is the worst gym Iβve ever been to. The people are rude and aloof, the facilities are disgusting, and the equipment is sub par. You can do better! Avoidddd
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Dan Zahody
β 4
Good gym. Needs more adjustable benches and dumbbells. Needs clips and / or collars at decline, incline, and flat benches. Needs more chairs near pull up bars.
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paul sioda
β 5
Great facility with awesome instructor!
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Vaughn Lay
β 4
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Wahida Rezaie
β 1
Such a shame at this gym especially on Evalani Calica. I have been coming to this gym for the yoga class only because their equipment is sucks.
Recently I was coming with my teenager daughter. Before I bring my daughter, I called them and asked them if I am allow to bring my daughter in the yoga class with me, and they said yes, so I came in and filled out the waiver and my daughter was keep coming with me for almost a week. Today Evalani Calica stopped us from the yoga class because of lack of information about the gym roles and lack of leadership skills and picked on my daughter that she is not allow to be in the yoga class with me, and I need to leave the gym.
This gym need to hire someone better as of manager to know the rules, regulation and customer service.
We wasted our time by coming to this gym. If I could give zero star I would definitely have done it already to this gym and especially Evalani Calica because of her unprofessional and weak performance.
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Melissa Matteson
β 5
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Rodrico Hedrington
β 5
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Anthony Sandoval
β 5
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Troy Silva
β 5
Always maintained and clean gym if something is broken there maintence is on it
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Kyle Lambert
β 1
They will keep charging you after you cancel your account.
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Alexander Lameda
β 5
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Samuel Reichenthal
β 5
Helped me register quickly and easily. Gym has everything anyone might need from a novice to experienced lifter in a friendly environment
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Rob Ingham
β 5
Just do it
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Margaret
β 5
The Personal Trainers are the absolute best. I struggled with exercising for years and finally look forward to going to the gym. The staff is friendly and helpful. Love this place!
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Nickola Tesla
β 1
Looks like one of those goofy gyms people go to get don't know how to workout and haven't figured out how to improve themselves...
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Karan Dua
β 5
Thanks Jeanne For your help and Solving my concern.
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Angela Cruz
β 5
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sang choi
β 5
Great place
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Maria Hernandez
β 1
Horrible customer service. Small gym, dirty, with no sauna. The customer service representatives seem often agitated, annoyed, and dismissive. I literally stopped going to this gym because the customer service turned me off.
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Georgia Rose
β 2
I would say almost every single time I come to this gym I have to go searching for a paper towel dispenser or squirt bottle that isnβt empty to clean the machine. They only have one smith machine and if you are going when you get off work around 5pm good luck because it gets busy and this gym is so small and cramped! If you can deal with those things then I guess it gets the job done.
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Peyton Bilz
β 1
I would give this place 0 stars if I could. Worst gym I have ever been to. Refusing to cancel our membership and we are still paying. it been months of a battle with them. Manger is disrespectful and not accommodating at all. The employees tell us one thing and the manger tells us something different. Will be reaching out to people over the manger at this point.
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Kathie Forbes
β 5
Fun class and nice people.
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Barrett Ingersoll
β 5
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Xenia Cruz
β 5
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Teresa Vannice
β 1
Beware! I cancelled my membership and several days later they hit my account for the annual fee. They have refused to refund....
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Thunder Cloud
β 4
Convenient and great location. Most of the employees are friendly and very helpful. Some do not address concerns. They need to maintain all cable machines properly as these are aging pieces of equipment. Some of the pulleys rub and don't provide a smooth operation. Some of the cables are stretched and/or need adjusting to allow for full range of movement. Some of the pivot bushings are worn for the sit down cable machines as well as pad covers are torn. It would be great if they put in more multi station stand-up cable machines vs. having the individual station cables because when it's busy, there's not enough and you have to change your workout. Great selection of rack equipment for free weights. They have a substantial amount of dumbbells and medicine balls. Would recommend replacing the boxing bags as they're torn.
Overall, I enjoy this establishment and am happy to be a member. I look forward to the future upgrades.
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Rubyanna Gibson
β 4
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Annie Gurrola
β 1
I leave it like that
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diamisha appleton
β 5
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Pandalex09
β 5
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Brent Davison
β 5
Great workout spot.
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ana t.
β 3
While I know many people who enjoy this gym, my boyfriend had a challenging experience with one of the trainers. He joined because it's conveniently located and he wanted to get back into working out after a long break. He informed his trainer about his long period of inactivity and his current strength level. However, the trainer may not have fully taken this into account, as my boyfriend felt he was being pushed too hard. The trainer kept increasing the weights, and unfortunately, my boyfriend ended up in the hospital for five days with rhabdomyolysis :(
Iβm not criticizing the gym as a whole, but please be cautious and make sure to communicate clearly with your trainers if you find the workouts too intense.
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Mike A
β 5
Take hedis class at 530 Iit was really good needs to become a regular thing
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isaack kamau
β 5
I took Heidi class tread and and it was fantastic n awesome.She's doing a great job. Tread n shred class,as from 5:30a-6:30am
10/31/24.I need this class like everyday.She's so sweet n serious on her job.
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ANGELA WHALON
β 5
I just took Heidi's TREAD & SHREAD Class @ 5:30am
Ohhhhh YES PLEASE...what an Awesome way to start the day!! CRUNCH ...I GOTTA HAVE THIS CLASS EVERYDAY
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Pablo Lopez
β 5
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Madison Dye
β 5
I've been going to Crunch for the last couple of years and absolutely love the environment! The staff is always friendly, helpful and outgoing. The gym is always cleaned and maintained. The best part, there's no judgement! I've been doing the Tread N Shred, Tread Bootcamp and Kickboxing classes with Heidi and have a blast! I would love to see more evening or weekend classes so more people can join in on the fun. Maybe a weightlifting class or more HIIT classes could help with the variety of group classes. Overall, by far the best gym I've been to! π
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Audocio Solorzano
β 5
super clean good vibes βπΏ
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Bells
β 5
Love that there is a ton of options for equipment and classes. It would awesome if they were open just an hour earlier, but that's because I work early and I like to go before. There are even classes that come with the base price; so you don't have to pay extra to get classes. They tend to be midday, hopefully there will be more classes on the weekends soon but there are lots of classes during the week!
Always very clean.
Good pricing and super friendly!
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Aqua Cylix
β 5
For the value (basic membership so 10 dollars a month after the 90 dollar annual fee) I'd say it's very good. A good amount of machines and high maintenance, replacing things (worn out handles and such), adding new equipment here and there (or replacing equipment), not to also mention hot water for the showers. So about $210 a year I'd say you're definitely getting a good deal.
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Angela Whalon
β 5
I love it...I can WORKOUT at 5:30AM
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Teyinna Talili
β 5
Shout out to sam!
I came in to sign my father up for a member ship. Thank you for taking the time to explain everything thoroughly. I appreciate your great customer service! Continue to do the great work you do, I'm sure everyone acknowledges it! π€π½
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Jennifer Duran
β 5
My favorite class is Saturday morning with Natalie as an instructor. She creates a community and challenges us to reach higher fitness goals. The classes are consistent, structured and she promotes healthy competition.
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Chong Nieves
β 5
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Kris Anderson
β 5
Visiting from out of state and this gym was so accommodating! Welcoming, friendly, supportive, clean, all-around wonderful experience
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Tyler
β 4
Awesome place to grab a workout, there is a great selection of equipment to hit my goals on ppl, rarely is it too busy where u cannot grab ur own spot, always a bench open or two.
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Czeal Tamahawk
β 1
1. Managers say " no contract and month to month payment.
Lie: This is an annual contract and auto-renew on the 13th month indefinitely.
2. Cancel anytime with no penalty.
Their actual Term/conditions:
A. RESTRICTIONS ON CANCELLATION (Month to Month Membership): Member
understands they have signed a membership agreement. Failure to use the Undefeated
Tribe San Marcos, LLC, dba Crunch Fitness membership and utilize programs
and facilities does not relieve Member of their liability for payment regardless of
circumstances. 1) Member cannot cancel within their first 60 days, after the 60 days
you are required to provide a 30-day written notice. 2) Memberships must be cancelled
in-person at the club. In instances where a person cannot cancel in the club, a certified
letter mailed to the club address can serve as a substitute for cancelling in personβ.
3) you are responsible for any scheduled fees within the next 30 days following your
cancellation request including membership dues, annual fees and/or recurring personal
training commitments. Cancellations made within 60 days of joining. Cancellations
submitted within the first 60 days will require the balance of the first 2 payments and
the annual fee to be paid prior to the cancellation being processed. Cancellations with
past due balances. In order for a cancellation to be processed, all open and past due
balances must be paid in full. Any balance due after 90 days will be sent to collections.
B. RESTRICTIONS ON CANCELLATION (12 Month Term Membership): Member
understands they have signed a membership agreement. Failure to use Undefeated
Tribe San Marcos, LLC dba Crunch Fitness membership and utilize programs
and facilities does not relieve Member of their liability for payment regardless of
circumstances. 1) Member cannot cancel within their first 12 months, after 12
months, the membership converts to a month to month membership and is subject
to the cancellation guidelines listed as outlined for a month to month membership.
Cancellations within 12 months of joining. Cancellations submitted within the first
12 months will be subject to a $60 early termination fee, or the full payment of the
remainder of the term, whichever is less. Cancellations made with past due balances.
In order for a cancellation to be processed, all open and past due balances must be
paid in full. Any balance due after 90 days will be sent to collections Memberships
must be cancelled in-person at the club.
If you can't/don't pay:
Click and read Terms and conditions :D
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Melissa O'Day
β 5
I really like crunch fitness so far. I have only recently started going, but love the variety of machines, free weights and classes!
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Sara S
β 5
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Aaron Smittay (5m1tt4y)
β 4
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Kevin Williams
β 5
Great experience! Sally, Jeanine, and all the trainers are great! If you need a workout with no fuss or feeling like you have to compete, go there. Clean, good equipment, and easily accessible.
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Faye P.
β 1
This gym is pro LGBTQ. It's a sin against Almighty God. In the beginning was The Word and The Word was with God and The Word was God.
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Amber N
β 4
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C V
β 1
Poor customer service, predatory annual charges, dirty gym. Thereβs better gyms in the area for the same price. If youβre serious about your health and not being ripped off go to a different gym.
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Jon & Janet Wolff
β 5
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Jonathan Wolff
β 5
Going to join
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Jill Reyes
β 5
Erwin,
Thank you so much for working with me. I've already been able to duplicate the exercises at Linette's. Plan to do this every day till I get home, so I can do it there. You were really a joy to work with.
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Neissha K
β 5
Classes, classes, classes! I joined Crunch mainly for the classes. I appreciate that they provide a range of classes that meet my schedule. Natalie offers intense workouts on Fridays and Saturdays. She is concerned about your development and encourages everyone to get the most out of her sessions. Her classes have helped me build strength and endurance.
Michelle's Zumba class provides enjoyable cardio. I know that if I make it to class, I am in for a stress-relieving experience. Evalani was my trainer; she created a personalized plan for me and worked with me to keep me on track, encouraging me along the way. Evalani was instrumental in helping me stay consistent.
Lastly, the front desk staff have always greeted me with a smile, and Sally and Jeanne even address me by name. What a wonderful personal touch! I appreciate Crunch's attentive instructors/trainers who assisted me in achieving my fitness goals. Thanks everyone! Hereβs to five stars!!!π
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Mary Dempsey
β 1
Rude and unprofessional staff members.
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Nanette Trahan
β 3
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Lisa Ayala
β 5
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Jenny Dillard
β 5
I love this gym. I work with a personal trainer Evalani. I have been trying to lose weight for two years by myself and got no where, the first threes weeks with Evalani i lost several pounds and and inch all over my body. awesome place i sighed up for a year!
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Brandon Clough
β 5
My favorite gym! Sally and Henry always make me feel so welcomed whenever I visit, they both always are eager to answer any questions I may have and exemplify what memorable and excellent customer service is. I am in the Military so I have access to free gyms, but I rather come here due to how amazing the staff is.
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Shivani Bachan-Ramrattan
β 5
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Clarissa Rogers
β 5
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David Lujan
β 1
I had a great experience as a member. Unfortunately, when terminating my membership, itβs the complete opposite. Itβs been almost 2 months since I came in and signed the paperwork. Theyβre still trying to charge my card. Then, when I come in, they have no record of my termination. Now, theyβre saying that I have to pay the fee's and ask a manager to refund. Just be wary.
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Daniel
β 5
Good π
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Ezekiel Searles
β 5
Nice equipment and usually not too busy.
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Karen Lewis
β 5
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Christion Jones
β 1
Very disappointed with the way management dealt with Zach Berg unprofessionalism. You cannot expect a client to not react to disrespect and antagonizing behavior. Instead of Zach Berg being dealt with; someone who really enjoyed this gym had their membership canceled. Therefore I am choosing to cancel my membership because a gym who does not respect all clients does not deserve my business.
Source: Google
Genesis Dorsey
β 5
I'd like to give a shout-out to Zach Berg. I started my training sessions with him back in October last year. I live a rather sedentary lifestyle (office work) and had let my health slip through the years. To top it off, these last couple of years have been EXTRA turbulent and my stress levels have been through the roof. I didn't originally think I'd last more than a few sessions but, I'm still going to most of my sessions nearly 6 months later. He's been very patient and helpful with my journey; he recognizes when I should slow down or encourages me to push through when I want to give up. I enjoy his company during training and the humor he adds is a wonderful way to end (what is typically) a stressful day.
Enough about Zach - the atmosphere of the gym is positive. The music is always different but, I zone out anyways. Sometimes it's good, sometimes it's not - not a big problem as I usually space out once I start to suffer (trust me, it doesn't take long for me to get winded). I constantly see the employees moving around to keep the space clean and clear of hazards. Additionally, they have a very broad range of hours. I've been considering adding running into my day and popping in before work might be the solution as the weather is often a deterrent for me. So thank you to the poor soul(s) who opens at 5am. Another thing - truly a no judgement zone. I always walk up in there looking haggard as heck, beaten down to the core, a little hostile and ready for a drink. These reps are always greeting me with smiles and saying hello and goodbyes. Just shows what good natured people are working there.
Overall, great people make for a great environment.
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Brian Montana
β 3
My 3rd visit to this facility was not a charm. I had enjoyed my previous 2 visits and I have a high opinion of the facility in general but today I must say was not what I was looking forward to. The music genre was in poor taste. HIP Hop rap, volume booming was not an environment I found conducive for any level of activity. I don't mind d the music genre itself but in a mix not continuous. I also recognized the 10 other ladies all over 60 were not appreciative either, for my 1 hour (that's all I could stand) it was torture. As a previous Fitness center owner I can't accept the disregard of your memberships comfort and enjoyment. Music is for inspiration and or background entertainment not promoting a cultural segment of society. I had pleasantly and professionally brought my thoughts to the front desk but was not received very graciously.
I will be back..with headphones.
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Sonny Spencer
β 5
Pretty good workout place. Nice staff. Plenty of machines to work out on. Clean and convenient location in the Town Center.
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Pete Brady
β 5
Great place for a workout.
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Lucas Demo
β 4
Good value for the price
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Bryan Chavez
β 5
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curt gallegos
β 5
Itβs a smaller Gym thatβs kept clean and is well managed. Itβs in the Lakewood Towne center so there is usually plentiful parking and close to restaurants and grocery stores etc.
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ROCIO DELLUVIA
β 5
There is a lot of different machines and alot of cardio machines as well as free weights.
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Richard Younger
β 5
Love crunch. Great atmosphere.
Wanting to add a shoutout to the man mopping and cleaning the gym, thank you for the work you do every day!
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Edward Yamut
β 5
Been an avid gym goer for 3 years. No complaints, very friendly staff and clean equipment. Recommend checking this place out!
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Bob Lewis
β 5
It is a great place to work out. Friendly staff and atmosphere! Great place to get in shape or just to work out! Good going Crista!
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Karina Fombona
β 5
This is the first gym Iβve gone to consistently and not paid for it without even going! My trainer Erwin is so helpful and professional in every level, he has made my training worth every penny and the results have been the proof of it. The staff from maintenance, front desk and trainers are friendly and make you feel welcome! Iβve been a member since 2021, again first gym Iβve actually paid for and continued to go.
I love how small it is compared to other gyms that tended to feel more like a grocery store and overwhelming.
5 Starts completely!
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Timo Johnston
β 5
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Tina Aguigui
β 5
Excellent gym!!!
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Melissa Frye
β 5
I absolutely love going to the classes on Saturday mornings!!! The trainer, Natalie, is so motivating and pushes you towards your goals. Her classes are always different so it gets your body moving in new challenging ways. Cardio tai box is my favorite one! She also does classes on Fridays. Natalie is such a personable and kind hearted person, she is welcoming of anyone that wants to give her classes a try!
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Jino Caro
β 4
Great gym. Has the basics. Clean and organized.
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Anthony Lee (Tony Lee)
β 4
I went here a few weeks to go to inquire about membership. Initially, I was taken back by desk attendantβs demeanor but he later impressed me with his knowledge. After our conversation and a quick tour around the gym, I was convinced to cancel my Anytime Fitness membership. This place has enough equipment, activities, and amenities to make any non member rethink their current gym location!
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Spencer christianson
β 5
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Greg Corama
β 5
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Ari G
β 1
Staff is unnecessarily unpleasant
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Scott Scott1
β 4
If your around the area it's a good gym to go to. Only thing is that you pay out the rest of your contract if you decide to cancel. Steven that works up front was amazing explaining everything. Signed up same day.
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Kaley Jeffrey
β 5
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Blah Blah
β 5
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Alexa Fry
β 5
Crunch Fitness is a great place to work out and very affordable! Spacious gym, clean, kind staff, good equipment.
Also, their personal trainers are great. Iβve been a runner for years with pretty average results. Three months ago, I started personal training with Evalani. Since then, Iβve shaved a full minute off of my mile time and placed top 3 in two trail races. Personal training made all the difference for me in an incredibly short timeframe, and I recommend it to anyone who wants to reach the next level in their fitness journey.
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Andy mbuchi
β 5
Best gym and good trainers
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Silent Steps
β 5
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DEV ERPED
β 3
The gym itself is fine but some of the people arenβt. Almost every day I go, I catch nasty looks. Lots of judgement. Lots of people hogging machines (just spent 45 minutes today waiting on machines) and have spent more time waiting on machines than using them. I spend more time doing abs and cardio then actually being able to do weight training.
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Brian Gravseth
β 5
Good gym. Wish the hours are longer on the weekend.
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William Spurr
β 5
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dj west
β 4
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JonathanHernandez
β 3
Good Gym 35% cardio machines and 45% alright machines for muscle groups and the rest a small free weight area and a couple of squat racks... Great gym for beginners and you can typically hit the perfect workout....unless its really busyπ
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John Sowder
β 5
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Mary Sherii
β 5
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Ally
β 3
Update: Ms. Sally reached out and confirmed my situation was taken care of first thing this morning so I wanted to say I appreciated the corrective action taken.
Cancelled my membership November 7th, 2022 @ 12:15 pm (membership started 9/2022, went in and took a photo of completed cancellation form at the gym before I left) and was told I would get one more charge for a two month commitment fee and then be canceled. Fast forward to today (02/02/23) and I am still getting billed. I called in and the representative states they donβt see my form but see the note where I should have been cancelled. They told me they will notate my account needs to be canceled and I could possibly hear back today or tomorrow about it. I have called a handful of times prior to assure my account was canceled and was reassured it would be or it is. Frustrating that not only they βlostβ my cancellation form (which I offered to send again since I took a photo of with the date ), but they also arenβt doing as they say.
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Joshua Davis
β 5
Love this gym, but wish the 30 min weight machines were more regulated. It's designed for a faster paced workout with quick transistors between machines. Folks can't seem to understand this.
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55jamey
β 5
5 star
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Jeanne Kramer
β 5
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Sean Lohr
β 5
All the equipment and facilities you want and need. Staff is great and extremely helpful.
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Guinevere Santillano
β 5
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Tron Grid
β 5
The weights are really heavy.
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David Burl
β 1
Lousy place. More people taking up exercise equipment playing on cell phones than exercising, not wiping down equipment, using equipment to talk to others and not exercising
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Ericka Hampton At Strawberry Boudoir
β 5
Started working out here about a month ago and really enjoying it! Great equipment. It's not all made for small people. Great variety! Clean. Friendly and helpful staff.
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Mary Njunge
β 5
Good environment for workout with all types of machines
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Matt S
β 4
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darlene kie
β 5
Still love this gym and love the price. downside they do have family package,but that's okay
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Unfriendly GarageNW
β 5
Have crunch as a back up gym closer to my house and I'm loving it! Great staff, friendly people and decent options for lifting!
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Deyvi Juarez
β 5
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kevin lacy
β 5
Great atmosphere
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Joycelyn Taylor
β 5
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Collin Lawson
β 5
Super affordable, plenty of equipment, and very friendly staff
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Asiel Gonzalez
β 3
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Gorgonio Morelos
β 5
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sergio ayala
β 5
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productjunkie8
β 1
I really wanted to like this gym, but unfortunately, I was incredibly turned off by their sales-y attitudes. I went in to signup for a membership and the worker told me she was going to give me a tour of the facility so she could figure out which membership would work best for me. I told her I was only interested in the most basic membership they had as I was not going to be partaking in any of the extras, like classes. After signing up, they told me it was now time to make an appointment for a "kick off" to speak with one of their staff about my goals. I asked what exactly this appointment entailed and they said it was a free appointment where I would talk with an employee about where I was and where I wanted to be, they kept using the word "free."
When I arrived at said appointment several weeks later, I came to find out that it was actually a shill for personal training. I understand that the employees would like to make extra money on sales and commissions, but it's so dishonest to not tell people who have no money for extras like personal training what that appointment was for. It was not only a huge waste of my time, but it was also a huge waste of the personal trainer's time who had to show up for someone who was not interested in personal training whatsoever. So disrespectful to both parties.
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Eti Sione
β 4
Great place to work out at, clean roomy lots of available machines great atmosphere, they have different classes thru out the week π if you're into that yes there are a few idiots who don't put their weights away but what gym don't lol, anyway great place and very affordable ask for Jeany she is one of the managers she'll help you out
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Lexine Gomez
β 1
As others have said when you want to cancel they make it near impossible, super frustrating. Called in early January to cancel mine and my daughterβs memberships. Their policy is that you must come in to cancel, but I explained that I was out-of-town and wanted to avoid being billed any longer. The person I was working with said he understood and would cancel immediately. Needless to say, I was billed for three more months for both memberships. I called back to find out why it had not been cancelled. The person who answered proceeded to laugh which triggered me further. At that point, I insisted on speaking to a manager. I was told βSallyβ was busy and would call me back that same day. My frustration turned to anger when no one called back for three days, causing me to call again. Of course, Sally was busy once again and would need to call me later. To my surprise, she did call back a few hours later. She explained policy required us to come in to cancel, but that she would email me the cancellation forms and refund two months instead of three. I was irritated, but went along with it. I signed my form and had daughter did the same and we returned the cancellations right away. Refunds for two months were eventually processed. The next month, despite being refunded and completing their cancellation process, I was billed, AGAIN! I called back and was given the run around with the woman telling me they did not receive both cancellation forms. I told that was odd because they refunded both memberships which means they did receive them. Of course, I had the email I sent with the attached cancellations pulled up on my computer and told her I wanted to speak with a supervisor. Once again, I spoke with βSallyβ who said they had not noticed both forms in my original email. I repeated that I found that odd as they refunded both memberships. She then attempted to shift blame to me, at which time I pointed out that both cancellations were in the email and I even stated that both memberships were to be cancelled. I actually enjoyed the gym until the pandemic hit, but I would never return after dealing such incompetent staff and Sally.
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Robin Tsamo
β 5
I finished my 3 months of training with Emily B today and I will highly recommend her. She has been very helpful with my transition from plateauing back in January until now. My body fat composition dropped from 29% where I started to 25% and I am amazed at how heavy I can light now. I will also recommend her for soldiers who need to train for the ACFT, she will go above an beyond to make sure you reach your training goals. She also helps with meal plans and advice on how to eat clean. Emily is an all around great trainer and I will definitely be back to see her in couple of months if I stay in Washington. Thank you Emily B!!!!
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Daniel Bray
β 5
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Rotten Leader
β 5
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Frank Ridep
β 4
Good
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Nicholaus Phillips
β 5
While I have only been a member of this gym for three weeks, I am extremely satisfied with the staff and equipment. When I recently decided to seek out a fitness facility off post (JBLM), the staff was extremely helpful with activating my account. Moreover, with such a small facility to offer, many of the attendees seem to be expedient with equipment use. For all of these reasons, not to mention the unbeatable price, I strongly recommend this facility!
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Osiris Jenkins
β 4
Went in and got my wife a membership. It seemed pretty average as far as what machines etc they had. Was clean and low key. Not bad but nothing outstanding at the same time if that makes any sense.
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Jesse
β 5
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Carmen Montoya
β 5
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Fisher William
β 1
DO NOT sign up for a membership here. They make it extremely difficult to cancel your membership. Felt super crooked.
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Terry Woods
β 5
Always greeted with a smile. Not to crowded today. Great hour on treadmill and off to weights.
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Ghait Elberkawi
β 5
Very laid back chill atmosphere.
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mike cox
β 4
Busy sometimes, but its a good gym. Needs more squat racks, less cardio equipment.
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Tiara Banter
β 4
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Alacran Mendoza
β 5
La berda me gusta mucho es cΓ‘lida del gym es lo mejor y lo mΓ‘s que me gusta que estΓ‘ a 2 minutos de mi casa
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Larry Anders
β 1
Management is not very good, the gym was closed early because it snowed an inch terrible customer service I'll be revoking my membership.
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Maxim Meier
β 5
Favorite gym of all time. Not too crowded, always clean, friendly Staff, and their trainer are real professionals who know what they're doing!
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Phillip
β 5
Fantastic staff and gym members. I love the vibe of the place and the equipment is top notch.
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Grace Joy
β 3
Wish they have the actual cycling equipment, a sauna, and longer hours over the weekends, could also have more equipments for the studio, such as the balance boards, and bigger sizes balance balls. Overall, it's a decent gym for $29 monthly for a year contract.
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J Hawk
β 3
Complying has consequences. Iβll take my family business elsewhere.
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Tea Nicole
β 1
The gym wasnβt too bad it was fairly clean it was really packed but I had moved away from the area and I thought I canceled my service but then I got a letter in the mail stating I owe $400 dollars. While Iβm not sure itβs the gyms fault I did try to cancel so Iβm very frustrated that I got a letter saying I owe them 400 dollars.
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Tyler Russell
β 2
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Ricky Chang
β 4
If you're looking for a well equipped gym to get your workout on on a budget, this is the place. Only downside is that it can get crowded at times... and sometimes ventilation isn't turned on so it can get hot and steamy in there. Otherwise, I'd give it 5 stars.
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Kc Cody
β 1
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OG VINES Old Gangster grandma
β 5
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Josh Rodgers
β 5
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Troy
β 3
Tried this gym out after a few months and just wasnβt feeling it. Staff was friendly but itβs a smaller location and quite crowded at times. Felt stuffy in the evenings.
Equipment was nice and when the extra classroom was open Iβd go do my mat workouts there to get away from the busy.
Cant beat the $10 monthly fee but I decided to go elsewhere with more room.
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Ms Brown
β 5
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Jarred Hodge
β 3
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G 22
β 5
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Slav L
β 5
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Madison Hopkins
β 3
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Brian Lehmbecker
β 5
Nice small club, half the size of an LA Fitness. Friendly staff. Circuit training plus a no attitude policy.
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Susan Bauer
β 5
The employee I interacted with was very pleasant and professional.
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Joseph McKee
β 4
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John Hutson
β 4
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Alan Rodriguez
β 5
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Darron Rovito
β 5
Good size gym for the price and not super packed
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Elvis Palaniski
β 5
Even though I belong to another Crunch Fitness in Florida the girl Sally helped me check-in, I couldn't log in on my app she even called my gym in Florida to help me out. She's very kind, polite and professional. That's how it should be everywhere. Thank you Sally πππ
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Nikole Scott
β 5
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Cynthia Thomas
β 5
New workout gym for me I just started so a little to soon but I think I'm gonna like it.
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Fatima Martinez
β 3
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Diane Hudson
β 5
1st time back into the gym in 15 months! Great class/instructor.
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ERICH MASON
β 5
If you're looking for a nice facility just to go work out or do whatever I would highly recommended kids they're real nice team ππͺππ
It's never real crowded which is always a bonus. I like really clean facility. And you got to love the monthly dues or only 10 bucks
So if you're looking for a place just do your thing I would give these kids a shot
The old Baron out about. up in Seattle
You all take care
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Michael Williams
β 5
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Wilson Alvarez
β 5
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Kendra Denton
β 5
Staff are informative, friendly. Gym is very clean, and the class instructors are great
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Sirineo Alvarado
β 5
That's a good place for workout.
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A. Benavente
β 4
Great gym. If you're a powerlifter or more than your average Lifter than the bench and bars are pretty basic. The bench is narrow and pretty low compared to a standard powerlifter bench and there are only two height racks for the bar. Also only 2 squat areas and 1 deadlift platform you can use. Currently it is a mask on requirement. It wasn't too crowded either which was nice. We went during the afternoon. But tons of machines that have a ton of space in between along with a huge turf center for sledding or what have you. Drop in is about $10 but go online for a free trial day!
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Marvin Ruiz
β 1
I did a free trial for crunch fitness sometime last year in September I believe. I only went once to see if I would enjoyed working out at their gym. It was okay but wasnβt for me. That was the last time I went. I called later that day to cancel my trial membership. Almost half a year later without one word or any kind of communication from Lakewood Crunch Fitness I get a letter from a debt collector requesting $268.97. I have never been back since my first visit sometime last year of September. I never got any mail, call, or email from Lakewood Crunch Fitness until receiving this letter from the debt collector that I owed them $268.97 for a free gym trial.
Personally did not enjoy their gym for weight lifting due to the lack of free weights and exercise equipment.
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Joel Games
β 4
First workout here and like it so far. Switched from planet fitness and feel like it was a good choice
Update been going a month now definitely prefer Crunch and recommend to everyone
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Rolando Martinez
β 1
Is good
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Tyler Thompson
β 5
As always the work out was great. Clean equipment and friendly work crew.
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ZionTally _
β 3
It's an ok gym. Just very small and not enough equipment
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Marianne Piotrowski
β 5
So glad it is open again. I did Zumba for the first time today. It was great to be back again to the various classes. Yoga tomorrow.
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Rj Sims
β 5
Clean equipment and friendly staff
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Steven Fernandez
β 5
Really nice staff and more than enough exercise equipment for great value in membership π
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Titus Steele
β 5
Friendly , clean and not to crowded
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jlynn cruz
β 5
It's a place that accepts you for who u are and provides an encouraging environment to obtain who u desire to become
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Anna Sullivan
β 5
Crunch is dealing very well with COVID protocols. Visits are by appointment. As usually, a great variety of equipment and a friendly, helpful staff
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Sarah Anderson
β 1
I have a complaint that I don't wish to post and would like to speak to the owner.
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Been Rich Dixon (Been Rich Dixon)
β 4
I really enjoyed this gym thank you for all the gains you helped me get and even though I am no longer a member due to change of location this was a great gym environment for growth and creativity.
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Brad Robin
β 5
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Hailey B
β 5
Love the staff and trainers. They push me to do great!
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