★ 1

Never had a good experience even being in the gym. On top of it being packed all the time the dues are INSANE. Price gouging at its finest if you ask me. Over $100 on “fees” on top of the membership I think is INSANE. Do better GOLDS GYM!!!

Source: Google

★ 1

Update October 27 Please see picture. There are still things growing along the cracks and crevices that are no longer filled properly with grout. In fact, I think it might be worse now.... I went here because the Kennewick one some structural roof issues that needed to be fixed. The water was clear today though

Update; June 6, pool is still gross. It was less cloudy today but not clear please see photos. It needs to be acid washed and recaulked.
Update: pool is still gross. I'm not sure that the administration really cares that the pool looks nasty. They say that they're working on getting bids to clean the pool and refinish it. It's frequently cloudy which is nasty and I don't want to get in there and I was told this is due to people getting in with Sun's tan lotion or other lotions on their body even though they know they're not supposed to. But I feel like for the amount of water that's in there, it happens way more frequently than I would think . The people were very nice. The pool badly needs updating. I'm hoping they'll do that soon. It looked gross. Tried emailing about this for more info but didn't receive a response.

Source: Google

★ 5

Long on hours, equipment, features, classes, & options, short on price. They are sticklers for the contract though, so don't sign up for a commitment you don't want. Also, not nearly enough classes offered before 7am, especially since re-opening, but this place is still very much worth the cost. The Yoga membership is worth the extra cost

Source: Google

★ 5

Source: Google

★ 5

A very great place to workout!

Source: Google

★ 1

Disappointed with Cancellation Policy and Communication

We signed up for a month-to-month membership at Gold’s Gym in Richland because we wanted the flexibility, especially since we knew we might be moving and it was advertised as "no commitment" We were willing to pay a bit more each month for that freedom. Unfortunately, we were surprised to find out there’s a $75 each (total of $150 for us) cancellation fee, even if you give 30 or 60 days’ notice.

We tried to cancel via the app, over the phone, and by email multiple times but got little to no response regarding the cancelleation fee for weeks because the staff member handling cancellations was out of the office. We finally had to go in person to get anything done.

Also worth noting: this location is privately owned, so they don’t follow the same policies as Gold’s corporate gyms, which we weren’t made aware of at signup.

I’d caution others to read the fine print very carefully and ask specifically about cancellation terms. The “month-to-month” label is misleading if you still have to pay a hefty fee to cancel.

Source: Google

★ 1

Source: Google

★ 1

This gym is a joke now and basically not worth it anymore. The maintenance is not doing their job with repairing anything. The hot tub is falling apart with the concrete eroted away with dangerous sharp rocks sticking out that have made me bleed and now I have big scabs and permanent scars from it. The only therapeutic hot tub around Richland with 1 jet that is very inconsistent in its pressure and is a joke most of the time. There is only 1 therapeutic jet in the entire hot tub and I usually have to share it and spend twice as long there to get the relief I need from multiple spinal surgeries and lots of scar tissue. The hot tub and pool cleanings throughout the day for several hours make it unusable and very inconvenient especially during the day and on the weekends when they close earlier (at 7pm to now 9 pm, but still annoying)... But their hours are now 4am to 11pm?? Who's going to the gym at 4am and why can't I go on the weekends after 9?? Recently matinence updated the security at the front with a gate, but they haven't upgraded or changed the hot tub jets in years. Being a multi-year gym membership holder, I haven't had any additional therapeutic jets installed despite my countless membership requests. Each day I don't get the therapy I need, my health declines significantly as well as my quality of life. Each time I go and I can't get my relief, I'm tempted to just end my membership completely as it's just a waste of time and dangerous! Repair the hot tub!

Source: Google

★ 1

The sauna has exposed nail points and the pool area is gross. Mens locker room always smells like pee. Gym equipment seems to be missing safety features… This gym is not what you’d expected for $60 a month.

Source: Google

★ 5

Source: Google

★ 5

I’ve been training with Luis for the past three weeks, and honestly, he’s amazing. He clearly knows what he’s doing and keeps the workouts effective and motivating. I actually find myself preferring to train with him rather than going at it alone. Highly recommend him if you’re looking for a trainer who really gets results.

Source: Google

★ 5

Stephanie is amazing and has The best customer service!!!!

Source: Google

★ 4

Richland is definitely better than kennewick. Staff is nicer and the trainers actually roam around and check in to see if you need help with anything. Stocked with a good variety of supplements.

Source: Google

★ 5

Ismeal has helped me achieve some of my biggest horse goals, he has helped by training specifically to my equine sport. He listens when I say I ended sore or weak in a certain area, has me working specific muscle groups to help me maintain my intensity. He hears me when I say I have had enough and is able to push me without me realizing to a new milestone.

Thank you, Ismeal -

06/17/2025 Update - Ismeal is consistently going over my program with me, listening to what I think I feel as a weakness, working to improve those weaknesses. I wouldn't be able to keep riding like I do and feel as good as I do while riding if it wasn't for Ismeal's help each week. I just participated in a special training clinic.... I came back with tips to help me improve. Communicated them with Ismeal, and now my program is changed to support those needs. My sport takes moving in a different way, holding positions that are not typical, while remembering your pattern. You want your body to be automatic memory in strength and stamina.

Going to the gym isn't always about 'showy" muscles or becoming a body builder overnight. My Sport is not the typical, football, running, etc... There are other activities that require physical strength and stamina. Ismeal (although not a horse guy) helps me stay consistent, train to my sport. Without his encouragement over the last year and a half, I might not have achieved some of my biggest goals. He is always trying to get me to eat better too... :)
Thank you, Ismeal!

Source: Google

★ 5

First of all, she’s very patient with me and that’s a big deal because I’m a very animated individual and I’m loud and she put up with me and knew all the questions that I asked and she’s very polite. I think you got a boss here named Ashley that needs to be recognized for her hard work thank you for hiring people that Are very smart and very kind and make thingz HAPPEN!! GOOD-LOOKING out front desk!!

Source: Google

★ 1

I can’t say it’s all bad here, can’t say to many great things either. My real problem with this facility is specific staff members try to make you feel unwelcome, not gonna bother calling him out, but this particular guy is ex military and now a trainer and every time I was there head down and just grinding he always would glare as if I had wronged him or something, I always felt unwelcome. Dunno how that behavior is tolerated. There is plenty to do here, but who wants to frequent a place where the staff tries to make u feel like they want you gone!?

Source: Google

★ 5

Wow, what a fantastic workout! Waldo’s Zumba class on Wednesday's is exactly what this gym needed. I left feeling recharged, energized, and truly uplifted. Waldo is not only passionate about what he does but also an amazing instructor who brings such a positive vibe to the class.

I had actually been considering canceling my membership because I was really looking for Zumba classes. Now that it’s finally being offered and with someone as dynamic as Waldo, I’m staying!

Gold’s Gym Richland, please consider having Waldo teach Zumba at least twice a week. This class is a game-changer.

Source: Google

★ 1

I've been going here since 2019. Canceled my membership without any communications.

"The reason you were not notified in advance is because they violated their contract terms with us by not notifying us in advance of their intent to leave the network"

Source: Google

★ 1

I signed up for Gold’s Gym because I was trying to take control of my health, but when I hit some financial hardship, they showed zero understanding or compassion. Instead of working with me, they sent my account to collections — damaging my credit score by over 50 points. I was just trying to improve my life, and now I’m being punished for it. There was no warning, no effort to resolve it with me directly. Just straight to collections. I expected better from a company that claims to care about people’s health and wellbeing.

Source: Google

★ 4

Source: Google

★ 5

Best staff! Helped me get my app set up to make entering the gym easy. Laney was kind enough to ask if I would like one of my cookies I bought warmed up! Haven’t gotten this type of treatment at any other gym 🙌🏽

Source: Google

★ 2

Ugh... who wants to feel like cattle when they walk into a gym? Horrible addition. Update: Cleanliness has greatly improved. Equipment is being repaired quickly. The basketball court is back!

Source: Google

★ 2

Over crowded they have now taken away the use of pool noodles, pool, kick boards or the pool weights for everybody to use outside of the class. They restricted it now to use them if you’re in the class half the time the pool is unsanitary and gross and it needs to be cleaned and there needs to be some maintenance done on the pool itself. It looks like it’s crumbling around the edges. There’s no caulking around the tile. It’s going to fall apart pretty soon if they don’t do maintenance, which they lack of doing maintenance at this gym. A lot of the machines are broken and out of use for at least a week at a time Brinley stopped though, but they seem to have two people up there doing staff work, but they don’t do much else not sure if I will renew my gym policy when I’m done with this year so if you guys know of any other gems to suggest, please do

Source: Google

★ 5

Source: Google

★ 5

Recently, Kim A. Front desk manager, helped my son with a drop in visit issue. She was professional, prompt and approachable. 5.5 stars for her conduct.

Source: Google

★ 5

Great service up front, also Julian who works in maintenance was so nice and accommodating to me to allow me 5 mins.in stream room when he was scheduled to clean. That's customer service. Kim G. A trainer was professional and knowledgeable, she set the example by wiping down the equipment after circuit training.

Source: Google

★ 5

Great cheap non member price.

Source: Google

★ 1

This place is a joke. I contacted them regarding people sitting on equipment watching videos and staff not doing a thing about it. Also they are not controlling the amount of people going in at a time so when you go in you can't work out. Again I brought this up thinking they might credit a month because of all the new year resolution people but nothing. All the 5 star reviews you see are pertaining to the trainers and not the gym or the equipment. Good luck working out between 6pm and 9pm as it turns into a night club with people just standing around the equipment fist bumping each other and talking. Then when you try to cancel your membership because you can't work out they want to charge you a $75.00 cancelation fee. I would choose a different gym if you want to work out and not stand around at a night club.

Source: Google

★ 5

Source: Google

★ 1

Very unhappy with the customer service

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★ 5

Jared Ballard is a TOP class personal trainer! Attentive, patient, polite, great listener and good communicator. Always supportive and informative. He not only helped me achieve my goals but boosted my self esteem and saw my true potential. His sessions were custom made, efficient and effective. A kind human being, with lots of charisma and empathy. I highly recommend Jared to anyone that is looking to improve their fitness. His motivation and praise was uplifting. He is very knowledgeable with equipment, proper technique and demos perfectly. Golds is truly fortunate to have such a gem!

Source: Google

★ 1

Facility is dirty. I see someone else complained about the pool but as usual instead of fixing it they jump to defend themselves. Save yourself the $70 cancelation fee and don’t go here.

Source: Google

★ 5

Lots of equipment available, always clean. Movies available to watch while exercising. May have to wait to use some equipment

Source: Google

★ 2

Went in to get help joing and kid at counter was rude and pretty much belittled me would not get me to a person I could talk to and make informed desecions just kept Pointing to a peace of paper saying this is what we offer make a decision ill sign you up. No help what so ever. I'll find some place to go.

Source: Google

★ 1

This gym is disrespectful people. I had a monthly subscription with them. After that, I got sick and reported it to the gym management. When I disappeared for two months, they called me and said, “We sent you a request to pay the dues for the past months.” I told them, “I terminated the contract between me and you, but they cheated and violated mine.” They are disrespectful people and I pray to God that their project will fail. Sports and responsibility have reached the management. A disrespectful person who considers herself above everyone else, and she is nothing compared to the other. To many people, when the contract with them ends, you have to bring a special paper stating the end of the contract so that they do not steal the money. They are texts and disrespectful, and their services are lies. Every day they say that this device is broken and the cleaning is not clean. When you go to the men’s bathrooms, it is a power. Oh, the morals of the manager responsible for this gym.

Source: Google

★ 5

Golds in Richland is a multi-service facility. Many options for all members and great equipment and classes.

Source: Google

★ 5

The instructors are very helpful.

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★ 5

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★ 5

Класс

Source: Google

★ 5

Kim is a fantastic PT! I have the backache due to my work, and her plan make that much better!

Source: Google

★ 5

My Gold’s trainer, Morgan is great! She listens to my concerns and creates sessions that help meet my goals. Working with her has kept me motivated and surprised by my strength progress. I highly recommend working with her!

Source: Google

★ 5

I’ve been going to Gold’s Richland for about 2 years. I started in the women’s weight training room, as I didn’t have the confidence or knowledge on how to workout on the floor. After I had my baby 8 months ago, I decided it was time to get out of the women’s weight room. I’ve been seeing personal trainer Kim for about 3 months and loving it. She has already taught me almost all the machines on the floor, and has helped me focus on exercises to repair my core strength. My favorite part is the accountability, and it’s just fun to be in the gym with Kim!

Source: Google

★ 5

I've been working with trainer Ismael for the better part of a year and have made good progress from where I started. Ismael is informed, knows when to push me because I can do more, and gives me tips for both in- and outside the gym like checking equipment before using it, meal plans, and more. He stresses safety above all else, and never asks me to do anything I shouldn't.

Source: Google

★ 5

Ismael ls a very experienced trainer. I love the way he changes the tempo on every workout that by the end of The workout i have a massive pump that i couldnt achieve on my own. Train with ismael he is a very good trainer golds gym is very lucky to have him he will literraly be at one mschine but make up 5 workouts in one machine his training is very special and unique!!!! Train with him ⭐️⭐️⭐️⭐️⭐️✨

Source: Google

★ 5

At my wife’s encouragement I joined the Gym in August 2023. I had never been a Gym prior to joining Golds. I asked for someone to help me navigate thru my new endeavor. The Gym recommended Morgan Miller and we met and started my journey. It was one of the best choices I could have made as Morgan was experienced a knowledgeable of were my focus should be and has guided me in improving my health and fitness. This was know easy task as I am 78 years old. Thank you Morgan you are the greatest.

Source: Google

★ 5

I’m a gym noob so decided to sign up for PT sessions to learn machines and proper form. Kim G has been amazing and so helpful. She’s patient with me while still pushing me so I can get the results I’m after. I highly recommend her! :)

Source: Google

★ 5

Golds Gym is a great place to workout. My trainers Megan and Morgan provide a tailored workout that meets my needs. I have complete confidence in both of them to make sure my form is correct and that I am kept safe. I highly recommend both of them. They both bring incredible knowledge in fitness, diet, and overall health.

Source: Google

★ 5

I got to have a training session with Ismael and it was great! I would definitely recommend him to anyone that is in need to know how to start working out. He was patient and paid attention to my form. I think that is important because it shows that he is willing to help me workout correctly, having me feel the workouts, and making sure I was doing them correctly. I would for sure have another training session with Ismael!

Source: Google

★ 5

Jared is a really great trainer! In the ten months I have worked with him, he has helped me achieve my goals and set new goals that go way beyond what I had thought possible. He has a warm personality, a wonderful sense of humor, and he is a real whiz at programming my workouts. He mixes things up so workouts always feel fresh and never repetitive.

Source: Google

★ 5

Had an hour with Luis today to get oriented at Golds in Richland. Great guy, very focused and helpful. Looking forward to working with him going forward!

Source: Google

★ 4

Source: Google

★ 5

Super nice staff, gym is big and has a lot of all types of machines, has amenities like pool, jacuzzi, sauna, steam room, women's gym section, and clean bathrooms/lockers.

Source: Google

★ 4

Plenty of equipment and training classes.

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★ 5

Megan has been wonderful. She is helping me with my balance issues and is so very encouraging. Recently had some surgery and Megan is very careful to make sure I do not over do and possibly do harm to myself. I can not express what a joy it is to work with her. She is very knowledgeable about the body and what would help the balancing

Source: Google

★ 5

Great experience. Picked up a lot of good advice to optimize my workouts.

Source: Google

★ 5

Kim G. Is the best!! I am new to the gym and haven’t worked out in a while. She is helping me get back into a routine. She is easy to work with and truly wants to find what works for me! I’ll probably end up signing up for more sessions! The staff always greets me when I enter and when I’m on my way out as well!

Source: Google

★ 5

Kim G. is amazing! She is my personal trainer. She helped me bring back my energy and strength. I am really happy that I joined her personal training sessions.

Source: Google

★ 5

Katherine provides intense individualized training. She is the perfect mix of positive encouraging energy and the push you need to get results. Highly recommend.

Source: Google

★ 5

I’ve been training with Ismael at Golds Gym in Richland and the experience has been fantastic! Ismael is incredibly knowledgeable, motivating, and always pushes me to achieve my best. The gym itself is well-equipped, clean, and has a great atmosphere for working out. I highly recommend both Ismael and the Golds gym to anyone looking to improve their fitness!

Source: Google

★ 5

Been working out with Ismael for months and I can say he is very knowledgeable. He is a great trainer and has helped me become more confident in the gym. He has helped me meet my fitness goals and pushes me everyday to become a stronger person! Thank you Ismael for all that you do.

Source: Google

★ 5

Source: Google

★ 4

For PT Ismael 🙌🏼

He is that coach who’s knowledgeable, professional and kind. He made me feel motivated, confident and more comfortable in the gym. He is very approachable too whenever he’s around the gym which is very convenient if you have any questions about exercises/equipment.

Definitely 5⭐️ for him!!!!

Source: Google

★ 5

Corey has been really professional and structured a good workout schedule for me. He is well trained.

Source: Google

★ 5

Great place for people to start their fitness journeys. The trainers are all extremely welcoming and eager to listen and want to help you reach your goals. The best class to take is Team Training if you like to be pushed while having fun!!!

Source: Google

★ 5

Luis is a great trainer - knowledgeable in fitness and nutrition. He has helped me reduce my body fat, increase my muscle mass, and I can get up off the floor without making all those sounds us grandparents make after we’ve played with the grandkids - LOL! In all seriousness, my doctor has been appreciative of the work Luis has invested in me as a PT over the last few years.

Source: Google

★ 4

Source: Google

★ 5

Luis is an Amazing Personal Trainer. He listens to you, in regards, to your strengths and weaknesses and tailor's your exercises to your abilities. He watches how you are doing those exercises and gives you critiques to make you get the most out of your traiining.
He is a great asset to Golds Gym and I highly recommend him.

Source: Google

★ 5

Kim G was a great help. She did a great job showing me how to use the various machines and Facilities. Highly recommend her!

Source: Google

★ 1

The reason for 1 star I’m traveling worker I got the membership wanting to try out the gym great gym and staff but I haven’t been there for months and was able to cancel today but if your a traveling worker I don’t recommend there gyms because of cancellation policies

Source: Google

★ 5

I’ve been working with Jared for 5 weeks now, and it’s been an incredible experience! He really tailor each session to my goals, keeping things fresh and challenging. I love how he mix up workouts with strength training, cardio, and flexibility exercises, making sure I never get bored. His positive energy and encouragement keep me motivated, and I’ve already noticed some great improvements in my fitness level. If you’re looking for someone who knows their stuff and makes workouts fun, I highly recommend Jared! 🙌

Source: Google

★ 5

Luis, the manager at Gold’s Gym Richland, is very knowledgeable and personable. Such a great environment is cultivated there!

Source: Google

★ 4

The people are friendly and gym equipment is nice. Can we please put the tv’s to use! Put on body building competitions, track meets, CrossFit, UFC, boxing! Pretty much endless options. Be nice in between sets to look and see some action on the tvs for extra motivation. The tv’s are either off or showing some hallmark movie or something. C‘mon golds. Y’all are better than this.

Source: Google

★ 5

Hate it but love it

Source: Google

★ 5

Source: Google

★ 5

QUENTIN FROM GOLD’S GYM !!

I’m fairly new to this particular gym and when I first called I was able to quickly schedule a tour with a member specialist. Quentin gave me the whole 411 on prices, equipment, amenities, the culture, you name it. I was in a very low energy mood when I walked in for my tour, but his awesome energy and incredible knowledge, (as well as the price) had me leaving excited for my first day as a member. As soon as the next week rolled around I was immediately greeted by the staff, to include Quentin who didn’t just remember my name, but also my personal story and reasoning behind why I started seeking out fitness. I already had a great first impression of the man and this was a cherry on top of his already amazing character. Fast forward a few weeks I’ve been on this journey and the whole way Quentin and some other staff members like Brandon and Luis for example, (and others I wish I could remember their names forgive me lol) have continued to motivate, inform, help, and do anything they can to make sure my quality of life is peak happiness. I wish I could personally speak to everybody that is considering this gym as their home gym, so I can share my journey as a member with them and tell them this is the place to be.

As for the gym itself: the pool, basketball, pickleball, and racquetball courts, as well as all the other amenities are great. The low price I’m paying to be able to use all of this and the gym equipment too is perfect for my low budget. AND I was able to get a free first time appointment with a personal trainer when I first applied for my membership. The smoothies are so good, make sure to grab one on your way out. Anyways thank you Gold’s Gym for continuing to employ amazing staff and literally changing my life to the point of making me want to tear up in joy floating around in the pool lanes out of pure happiness of the changes in my lifestyle and the support I’ve been receiving. Thank you all so much, seriously from the bottom of my heart.

Source: Google

★ 5

Great gym with plenty of equipment and very professional staff, friendly and helpful. Maintenance crew does an Excellent job keeping it clean, repairing equipment in a timely manner. As an Air Force retired veteran and retired Firefighter I have traveled the World and this facility is pretty darn good! Keep up the Great work, all of you are APPRECIATED!
r/Jerry D.

Source: Google

★ 1

There’s no soul in this gym

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★ 4

Good location, I would like to be able to log in with phone and better wifi.

Source: Google

★ 3

When I originally enrolled with an annual membership, I was told there would be a cancelation fee if I canceled the membership in a period of less than 6 months. I just canceled 8 months into my membership (wasn't using the facilities enough to warrant the fairly steep monthly charge), and was charged a $75 cancelation fee. Front desk was unconcerned and dismissive. Really unfortunate.

Source: Google

★ 1

Hidden cancellation fees, constantly overcrowded, visual training (videos) that cost hundreds of dollars, priced higher than the competition. Terrible in every way. Had to pay $120.00 just to leave the place.

Source: Google

★ 5

Golds gym has been good to me...

Source: Google

★ 5

Staff and facility outstanding!
Tell them Brad Sent you!
See you all soon!
:)

Source: Google

★ 5

I had moved from Oregon to Washington and was looking for a new gym. I found Golds and really enjoyed it from the start. They have workouts for every type of person. You like lifting heavy? They have lots of lifting options and professional trainers. Do you like taking group classes? They have lots of options including cycling, aqua, high intensity, or classes for our older generations. Do you like yoga? They have hot yoga, large group yoga, and gentle yoga. Do you have children? They have child care, and if you have a child 12 or older they can join you with your works. I have enjoyed it every day I have gone ther for the last few months!

Source: Google

★ 2

"We're taking cable away so you have the freedom to watch your own things in your streaming devices".

Translation- we don't want to pay for cable anymore and we're also not going to pass those savings on to you. It's not to make a more focused workout environment...

Source: Google

★ 1

All they care about is money. Their sheet about how they took the cable away and trying to put it back on the members is a joke. Just a pure ChatGPT/AI written excuse. Glorious.

Source: Google

★ 5

Awesome place, love there classes, should try it out!😊

Source: Google

★ 5

Luis is the BEST

Source: Google

★ 5

I love going here on a weekly basis to attend the multitude of classes available and getting my fitness on! They also have a ladies fitness area which is a nice accompaniment. Deffo recommend. ♡

Source: Google

★ 5

Jackson at the front desk is so kind and professional. Always greets me with a smile.

Source: Google

★ 5

Great place to workout peacefully

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★ 3

Great facility. All I'll say is be careful which package you get. It super sucks to have to pay $75 just to cancel a membership I didn't use.

Source: Google

★ 5

Great gym. The staff is very nice, the machines are in excellent conditions. The overall atmosphere is perfect.

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★ 5

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★ 5

Staff is very friendly.

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★ 5

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★ 5

I had fun I love this Gym .

Source: Google

★ 5

Very clean gym with ample equipment and very dedicated staff.

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★ 5

As a member of Lifequest for the last 13 years, I am considering switching to Golds thanks to Ashley!

Source: Google

★ 5

Sprint with Mary.

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★ 5

Great place to work out. The staff is very accommodating.

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★ 5

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★ 5

Clean and organized gym. You always get a welcoming smile from Ashley no matter what she’s doing.
Ashley is super helpful with any questions and or concerns and her suggestions with supplements and after workout shakes have always been on point.
Keep up the amazing work Ashley.

Source: Google

★ 5

I enjoy coming to Golds. Always great when you see Ashley working on the weekends. She’s an amazing part of what makes Golds a very fun and comfortable place. Ashley is by far the most helpful staff member I’ve ever encountered at Golds.

Source: Google

★ 5

Michelle is awesome and makes some delicious protein shakes!

Source: Google

★ 5

Love Ashley at the front desk! Always smiling and with a positive attitude! Her great energy contributes to the atmosphere at the gym ✨💕

Source: Google

★ 5

Luis is an excellent trainer!
Patient and motivating. He helped me become more confident in the gym by showing me how to use the equipment with proper technique. He created a routine that I could stick with and that works with my crazy schedule.

Source: Google

★ 5

Gold’s Richland has been great and have been recently adding new equipment, which makes the experience so much better. I like the new body building pictures on the wall but I am surprised they only have one woman on there. So many women who go to that gym have placed in body building competitions and I think they should represent that a little better.

I have had an amazing experience with personal training, specifically with Luis. He has been extremely thoughtful in my program, adjusts for my needs and goals, is always encouraging and continually does research to make his training relevant. He has great challenges and really works hard to be inclusive, for example adding Spanish options to his workouts!

Source: Google

★ 5

It’s a very welcoming place, Ashely always takes her time to say hello, and wish a good morning. Her welcoming energy truly helps my motivation for my work out. Gracias!

Source: Google

★ 5

The best!!

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★ 5

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★ 5

”Working with Kim G. Was amazing! She was encouraging and did a great job explaining the exercises involved in my fitness plan. She tailors it to your goals. Would recommend working with her to other clients!

Source: Google

★ 4

Fantastic gym with the most caring management and staff. love the variety of equipment that is available. I appreciate how clean the facility is. The employees at golds are awesome and professional. Adrianna, Cassie, Tonya and Kevin are super friendly they make me feel welcomed.

Source: Google

★ 5

I’ve been coming here for almost a month now and it changed my life! Golds is actually working out fun! All the staff is amazing and so welcoming! Natiel was amazing during my free PT sesh! Adriana makes the best shakes for my post workouts, Brandon is always super welcoming, and Kassy is always smiling and her laugh is contagious! Amazing staff! Thank you for making me feel at home! Keep it up! 🫶🏽

Source: Google

★ 5

Kassie and Adriana are the best

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★ 5

Kim G was the best PT I’ve ever had. She really helped me a lot to achieve my goal. Highly recommended 🫶🏽

Source: Google

★ 5

Kassie is very detailed at her job and very motivated. Adriana has the best customer service and has the best smile.

Source: Google

★ 5

I loved working with Luis as a personal trainer. He is very knowledgeable about how the body moves and if you are not able to do certain exercises he switches things up so you can still workout that muscle group that you are wanting to workout.

Source: Google

★ 5

Been a member for +10years. Ashley at the front desk is very welcoming! Typically one of the first members there on the weekend and she’s always there to open doors right on time. Love coming to this gym

Source: Google

★ 5

Luis Guerrero gets a 10 from me as my personal trainer.

Source: Google

★ 5

Kim is a wonderful trainer. Always check my position when I am exercising . Always there when I need her input & shared her knowledge. Keeps me safe to not injure myself. She keeps me motivated to meet my goals. Best thing I ever did was hire her for my trainer/coach.

Source: Google

★ 5

Luis is a great trainer and manager with lots of experience. He has amazing workouts and always a positive attitude. Kim G is the best team trainer and love her classes. She has great communication and personality.

Source: Google

★ 5

I’ve been a member at Golds Gym for the last 7-8 years and it is a great gym to get a workout in. The trainers are helpful and have answered all my questions when needed.
Luis G is very knowledgeable and has helped me reach my goals.
Mary B always brings great energy to Sprint and makes the class fun to attend.

Source: Google

★ 5

I have been very happy with my experience at Gold's Gym, especially with personal trainer, Luis Guerrero. Besides being technically excellent and a consummate professional, Luis is truly someone you look forward to working out with.

Source: Google

★ 5

Thanks to Luis been Learning a lot been improving my form and slowly but surely getting stronger and feeling good 💪

Source: Google

★ 5

Equipment is clean and trainers (especially mine, Luis and Ismael) are welcoming to an exercise newbie like me. I always feel great after working out and never feel pressured to do anything I can't handle. Great place!

Source: Google

★ 4

Si necesitas una guía de alimentación y ejercicios o simplemente necesitas un par de consejos y en español Luis Guerrero la mejor opción 💪🏻

Source: Google

★ 5

Staff is always willing to go the extra mile. Ash always has a welcoming smile and attitude to make for a good day at the gym. Thank you for encouragement Ash.

Source: Google

★ 5

Cassy is the best, friendliest, approachable evening staff. She cleans ladies locker really well.

Source: Google

★ 5

Cassie is doing a great job in the women locker room.

Source: Google

★ 5

From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. Ashley is knowledgeable, approachable, and always ready to assist with any questions or concerns!

Source: Google

★ 5

Been coming to golds for years and Ashley is so amazing!! Always has the best attitude and make dank shakes!!

Source: Google

★ 5

I had a great experience with Richland Gold’s Gym. The facility, classes, and staff are all top tier and deserve five stars. I have achieved my weight loss and fitness goals within a few months by excising at Gold’s gym and watching my diet. Big thanks to my team training coaches, Kim G and Morgan, hot yoga instructor Amy, cycling instructor Malissa and strength coach Wendy!

Source: Google

★ 5

Kim is dedicated to helping you reach your goal. She works with you at your pace without making you uncomfortable. I enjoyed my time with her

Source: Google

★ 5

Luis is a great trainer who makes sure I am motivated to keep going to the gym

Source: Google

★ 5

KimG. Is the best trainer! She takes the time to get to know me personally, is supportive of my goals, isn’t judgmental, and is very knowledgeable. She is responsive to all my questions, pushes me to work harder and celebrates my wins! She is extremely attentive during my workouts so that I know I’m getting correct instruction.

Her knowledge of nutrition combined with fitness is her strength. She is straightforward with her expectations and develops ways for me to obtain them.

I didn’t have a good experience at the last gym I was at so I had high expectations and some trepidation. From day one Kim relieved my concerns and has far exceeded my expectations of what a trainer should be. She doesn’t have to work hard to sell training packages, just her enthusiasm, expertise and professionalism are enough to make the sale.

Kim always greets people personally and with a smile. She represents Gold’s Gym exceptionally well. I am fortunate that she is my trainer and recommend her to others…… but selfishly I don’t want her to get so busy that I can’t get a session.

Kim G, if I could give her more than 5 stars I would!!!!

Source: Google

★ 5

Kim G. Is a fabulous trainer. I love her fun and relaxed personality. She makes me feel goods about myself while kicking my butt with challenging workouts. 5+ stars!!!

Source: Google

★ 5

Kimmy G is the best! She truly inspires confidence and hard work while making it fun! I made great progress and felt the strongest I have ever been. She personalized my plan to fit me and I saw results quickly. I progressed through new machines and exercises and she encouraged me to reach my goals and push beyond! She is the *best* trainer I have ever had - she is pure gold! Gold’s Gym is a great place to train and I highly recommend Kimmy G

Source: Google

★ 5

Luis is the absolute best!!!!

Source: Google

★ 5

I was so excited to get a personal trainer and prioritize myself since having my baby. And somehow I got so lucky that I have three personal trainers! And they are all wonderful! Luis, Kim and Megan have all been inspirational, supportive, and educational! Even more than that, they are energetic and empowering! I am so thankful to have them on my team!

Source: Google

★ 5

Luis is knowledgeable, friendly, and the guy I go to with questions at Gold’s gym Richland.

Source: Google

★ 5

Source: Google

★ 5

Luis G. is hands down the best trainers in the world!!

With his help, my results were better than what I had expected. If you want results, and are willing to put in the effort, find Luis G. At Gold’s gym!

Source: Google

★ 5

Luis Guerrero was my son's personal trainer. He was enthusiastic, worked specific to my son's strengths and needs, and a wonderful personal trainer.

Source: Google

★ 5

Luis G is the man. His workouts are tough, varied, and intense. He pushes us to be better every day!

Source: Google

★ 5

Luis G. was super helpful in helping me rehab my broken humerus. He instructed me which exercises to do and which to hold off on until the break was further healed. He is just a great guy too.

Source: Google

★ 5

Luis G is awesome! He has helped me so much with my fitness goals and help me lose over 70 lbs in less than 6 months.He truly cares and checks in on me all the time and is the reason I'm still a member at gold's gym.

Source: Google

★ 5

Luis has been a great PT. He is great with communication, friendly, fun, and professional. One of the best!!

Source: Google

★ 5

Nateal is one of the sweetest trainers at golds! I enjoyed working with her for PT

Source: Google

★ 5

Enjoy the morning classes of RPM, Sprint and Body Pump. The instructors are all amazing. Also use the personal trainer assistance with Luis Guerrero, he is very helpful and a great resource to improve your fitness goals.

Source: Google

★ 5

Luis Guerrero

Source: Google

★ 5

Luis Guerrero is the goat. He helped me reach new heights through a few private training sessions. The ongoing workouts within the app, tracking gains, and counting calories have all been helpful.

Source: Google

★ 5

Luis Guerrero is an outstanding Trainer, Leader, and Change agent for the company. His insight and involvement in the updates to personal training have transformed the appeal of enlisting their assistance. This passion has influenced the others around him and allowed for a great Training Team to evolve and maintain a consistent presence and relationship with their respective clients. Well done Luis.

Source: Google

★ 5

Been training with Luis for the last couple of years. He's been great!

Source: Google

★ 5

Giving a shout out to Luis Guerrero, Trainer Extraordinaire! Luis' superior knowledge and ability to assess and tailor workouts to each client's goals and needs is such an asset. I have worked with Luis both in person and now remotely for several years. He rocks!

Source: Google

★ 5

Luis Guerrero is the best. He pushes you hard and gets results!

Source: Google

★ 5

Natiel was very helpful and knowledgeable in drawing up a nutrition plan for me! She knows her stuff and will help you draw up an exercise and nutrition schedule to help you maintain your weight and keep you on track with an exercise regime!

Source: Google

★ 5

I had a great experience at Golds Gym training with Natalie Carpenter. First time back in the gym in years, definitely gonna be coming back!

Source: Google

★ 5

Luis at Golds Gym in Richland is awesome, not only he helped me go back to working out but also helped me gain strength after multiple surgeries and cancer treatment by guiding me with the right workout plan! He is so reliable, understanding and actually knows what he is talking about ! Thank you Luis!!

Source: Google

★ 5

Love working with Luis. He’s a great and motivating instructor and trainer.

Source: Google

★ 5

Luis did an amazing job getting my kids into shape during the summer and leading into school sports!!

Source: Google

★ 5

Luis is the best! He listened to my goals and helped create a great custom plan. He was fun and easy going. I would recommend him to anyone. Thanks, Luis!

Source: Google

★ 5

The front staff is always so amazing. My favorite encounters are with Michelle, she always has a bubbly and welcoming energy! Being greeted as I walk in always has an impact on how my day starts ☺️

Source: Google

★ 5

Luis has been an outstanding trainer here at Richland Gold’s Gym for quite some time. He has, in the past helped me learn solid nutritional practices and great lifting techniques which have stuck with me over the past few years. He has a professionalism and a friendliness which enable him to relate to diverse people. Thanks for all your help Luis!

Source: Google

★ 5

When I first joined Gold’s Gym I started working with a trainer, Luis. It was one of the best decisions that I’ve made. He was really patient with me and pushed me at the same time. The Gold’s Gym facility is awesome but also intimidating with all of the equipment that they have there. While I trained with Luis I was introduced to new equipment, proper techniques, and different spaces with the gym. All together he made me comfortable with the space. I would recommend this gym to anyone and I would also suggest that if you are new to the space it is worth the effort to work with the trainers so they can make the space comfortable for you too.

Source: Google

★ 5

Michelle Garcia is amazing, she always has a great vibe whenever I come in!

Source: Google

★ 5

Great personality, one of the sweetest person that I ever met

Source: Google

★ 5

Michelle is always so nice and welcoming when I see her on the weekends

Source: Google

★ 5

I have been training at this gym for 3 years! I was ready to level and started PT with Luis & Trey!! These guys get it done!! Best of the best!!

Source: Google

★ 5

I requested Luis Guererro as my trainer when I returned to Gold’s Gym after my husband passed away. Luis is well educated, courteous, and friendly. He knows what I need and how much I can tolerate. I am VERY happy with him.

Source: Google

★ 5

nice equipment and staff! gym is always very clean.

Source: Google

★ 5

Michelle is always super sweet whenever I go in! If I have questions she answers them and if she can’t she makes sure to find the answer before I leave. She makes the gym feel like a safe place. And gives me pointers if I’m struggling on equipment.

Source: Google

★ 5

What can I say this place is perfect for my needs. I was pretty lost on where to start my journey. I had the pleasure of working with Luis Guerrero for my personal trainer and he was great. He set me up with a workout routine based on how many days Ia week I chose to attend. He also set me up with meal planning and a schedule that help me meet my goals. There were many personal trainers to choose from but when I asked fellow staff members Luis was recommended above all the others and there’s no question why. He is professional and personable. I would definitely recomend this gym to anyone who is looking for a good place and a great price to start your own journey to a better healthier lifestyle.

Source: Google

★ 5

Luis has been my trainer for several years. Love his dedication to improving health and strength. Has a lot of knowledge!

Source: Google

★ 5

Kassandra is an amazing employee. Always keeping everything nice and clean.

Source: Google

★ 5

Luis and Kim are going he best! I met Luis about 5 years ago and we’ve become fast friends. He and Kim have a genuine desire to help their clients reach whatever goal they have for their physical health in an encouraging and supportive manner. I recommend them to all of my friends and family.

Source: Google

★ 5

Source: Google

★ 5

Clean & Spacious gym. Friendly front staff. Specifically Michelle! Always so positive & welcoming. <3

Source: Google

★ 5

Love this gym & especially the instructor Mindy! She is great at teaching the classes, encouraging & engaging those in the class. She is awesome!

Source: Google

★ 5

A great gym with amazing facilities. I especially love Mindy’s classes because they are so much fun and she is an engaging instructor

Source: Google

★ 5

My family loves this gym! The amenities are great and the offered classes are engaging and exciting. We especially love Mindy's classes as she is always so energetic and welcoming.

Source: Google

★ 5

Source: Google

★ 5

Mary always pushes me in a great way. Love taking classes with her. This was sprint

Source: Google

★ 5

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★ 5

I have enjoyed my membership at Gold's Gym. The staff are friendly and helpful. The front staff and maintenance staff work hard at keeping the gym clean and operating. The pool is kept at a consistent temperature. Most of the members try to follow the gym rules.

Source: Google

★ 5

I just want to tell you how wonder Maggie is in teaching Silver Sneakers and the Young at Heart classes. She makes it so fun that we forget we are working out.

Source: Google

★ 5

Source: Google

★ 5

Maggie is great. I love her class. She challenges us and also gives us options if things aren’t comfortable for us!

Source: Google

★ 5

Golds Gym has the best instructors. Classes can be mundane and repetitive and the instructors bring enthusiasm, encouragement and fun to the classes. Clint (rpm), Lorraine (step) Joanne (core) Mike (combat) and Tate (body pump) are the best!
Mindy does a great job managing the classes and finding the best instructors.

Source: Google

★ 5

Great atmosphere and super friendly staff

Source: Google

★ 5

I like the new gym layout . Looking forward to summer workouts . Natiel is so kind and always makes me feel welcome .Would love variety of equipment maybe assault fitness.

Source: Google

★ 5

The strength training and shapes classes are my favorite. I appreciate when they are available b/c it works well with my schedule. All of the trainers have been excellent and I feel supported in improving my health. Thank you!

Source: Google

★ 5

Mary did a great job subbing for Mike and Adam in combat!

Source: Google

★ 5

The Richland Gold's provides wonderful spin classes at all times of the day including early mornings. The instructors are well trained, and personable. Ehren is exceptional and teaches a wide variety of classes exceedingly well. Thanks for putting together such a great team.

Source: Google

★ 5

I’ve been having a great experience with my trainers! Kim, Luis and Trey have all been there for me throughout this journey whether it be regarding my workouts or nutrition. They are always there to answer my questions and I don’t think I’d have gotten this far without them!

Source: Google

★ 5

I’ve been a member of Golds Richland for two years. I just recently tried Team Training and loved it! Trainer Natiel #trainwithtiel is awesome! Class was fun with great music and movements that were challenging and effective. I can’t wait for her next training!

Source: Google

★ 4

Joanne is awesome
Ehren is a great instructor

Source: Google

★ 5

Mindy is a great instructor. Good with staff, clients.

Source: Google

★ 5

I have been coming to Golds Gym for about group class there has been there. The spin classes, especially Sprint, have greatly helped supplement my other training. I’m retired now and do not have to get up at 4:30 AM but continue to do so to attend Ehren’s classes.

Source: Google

★ 5

I have been a member for 7 years. The best part of the gym for me is the accountability in the group fitness classes. Ehren and JoAnne are top notch spin coaches. They push us to do more at 5a than should be possible but do it in a way that makes us want to come back the next day for more. I am so thankful that they are part of my gym family.

Source: Google

★ 5

Sharon the General Manager and her staff are the most caring and accommodating team I have ever experienced.

Source: Google