★ 5

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★ 1

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★ 5

If you’re considering a gym to join this one is probably the best one. The staff are friendly and always helpful. If you’ve been thinking about getting a personal trainer to help you along your way do it.
My trainer Derek is incredibly knowledgeable and he’s the type of person you’ll want if you’re just getting started or you’re no stranger to fitness. He listens to all your concerns and adapts to your own personal health and fitness needs. He’s very professional but he is personable. You won’t regret investing in yourself if you take this step.
Before I decided to work with him I was already going to the gym and doing my own routine and frustratingly, I really wasn’t getting far, but he’s taught me good techniques, how to dial in my diet, and how to correct imbalances I didn’t even know I had! Imbalances? What are those?! If you need the support with your diet (something I needed a lot of help with) he’s there!
Now, my clothes fit better, some of my clothes are too big for me but more than that I feel so much better. I use to be exhausted, not motivated and didn’t think anything would work for me. I use to work out hard, like taking classes, lifting weights, doing a ton of cardio, my diet wasn’t right for my goals and although that might work for some it didn’t work for my body type. Everyone is different. Meet with him and see what works for you. He’ll get you there! Before summer comes 😉
Can’t thank you enough Derek!

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★ 5

I've been a couple of times and have enjoyed it very much. Staff have been very helpful. Very clean.

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★ 5

Jenica and alohi are one of the best workers here and really respectful and treat each members the right way

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★ 5

Take a look at my before and after picture. This is all thanks to my trainer Derek! Derek listened to my concerns, answered every question, helped me adjust my food to meet my lifestyle and explained every exercise clearly.

I couldn't have lost 65 pounds without Derek!

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★ 1

Mila is super rude , she dose not know how to provide customer service just try to offer u a promotion without showing the gym area , the customer service is blow *
She ask what are u doing in the gym I was stand by desk try to see around the gym to get members ship

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★ 1

Very rude customer service agent by the name of apkirat and manager very rude waste my time almost 30 minutes, they made me to cancel my membership

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★ 5

Went in and had a Fitness assessment with Derek Bratescu. He was immediately able to formulate a gameplan for what I needed to achieve my goals. Signed up with him for another 6 sessions, with more to come. Very kind and outgoing. I've been to 3 different gyms before this and this was by far my best experience with a trainer. Heath was also super helpful and knowledgeable. They make a great team to have your back when you're looking to achieve your goals. I couldn't recomend a better team.

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★ 5

Derek and Heath are amazing trainers! Very helpful and friendly, if your are looking to get in shape and need some help I would definitely go to Derek his an amazing trainer and will get you all the gains!! I highly recommend.

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★ 4

A shout out to my trainer Derek who has been wonderful. He’s very knowledgeable on weight training, nutrition, and endurance. I really enjoy my hour workout session with him. He knows I like to be challenged and he pushes me to do more than I think I’m capable of. Thanks Derek!

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★ 5

I trained with Derek for a month, he is very dedicated and professional, and helped me a lot to reach my goal. Highly recommended for personal trainer.

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★ 5

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★ 5

Cool gym, awesome staff! Derek B evaluated my poor fitness on first day at the gym, and follow one. I was very comfortable with him. He is the knowledgeable trainer, super nice!
I am having a great time there! My fitness is increasing after every visit.

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★ 1

My mother's car had been broken into JUST last night while at the gym, please stay safe and secure your car and make sure your valuables are out of sight!

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★ 5

I've been going here for several years. Rating was mediocre. Due to cleanliness and front desk staff.
Found debris in the pool area.

I'd still like to recommend that the gym work on its cleanliness. I find debris in the fountains daily and equipment left out and garbage on the ground. I do my best to help clean it up when I do see it. I just wish more of the staff would do this. And encourage people to put equipment away instead of leaving it a mess.

I changed my review to a 5 star because of the 5 star rating I have for my personal trainer. He's pushed me to my limits and helped me hit my goals and surpass expectations. I'm so thankful I chose him. His name is Gabe.

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★ 5

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★ 1

The night manager or supervisor is racist My cousin has A membership at at this location he told me to get a seven day pass to check it out but on Second day coming there he didn’t want to let us in making some bs reason why we can’t come in he was so unprofessional n rude wasn’t wearing work clothes and eat Subway while ppl are working out smh I was about to get a membership but that’s definitely never gonna happen

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★ 5

Cool gym had four sessions w Derek as my personal trainer real cool guy really knows a lot about the body and how to motivate people and he really shows you how to achieve the goals you present to him

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★ 5

Shout out to my personal trainer Derek B

I trained with Derek for a month and a half and though the time spent was short, I produced dramatic improvements in both strength and aesthetics which would have normally taken me months to deliver working out by myself. I broke out of a plateau and gained a newfound passion for weight lifting.

I arrived to my initial session reluctantly and with low expectation, but within minutes of our first encounter, it was very transparent that Derek would be a valuable asset in my fitness journey.

Derek is an exceptionally qualified personal trainer not only because of his dedication to his clients and immense knowledge on fitness and health, but because of his outstanding personality. His easy going attitude as well as his humor made our training enjoyable, fun, yet still productive and informative.

Derek is a distinguished personal trainer and I highly recommend working with him.

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★ 5

They say the best trainers give you the knowledge you need to be successful, and thats exactly what Derek did for me. Ive been in the fitness industry for awhile, what i love is how there is always something to learn, and ever since i started working with Derek he has never ceased to amaze me on how much he knows about trainint, diet, and correctional exercises. He breaks it down to every detail, and now i can confidently approach my athletics with a better knowledge behind me! He has also helped me work through and correct my internally rotated shoulders. He cares full heartedly about his clients, and it shows through his work and his passion. I HIGHLY recommend him to anyone who is looking for a fitness prossional who will GUARANTEE you results :) Thank you Derek for all that you do!

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★ 5

I came to this gym because LA was too packed. The gym is bigger, has more machines, and isn’t as crowded. On top of that, I started personal training with Derek. When I first started, I was a bit hesitant just because I wasn’t sure what would happen or if I could achieve my goals. As I trained with him, he taught me information that’s I need to get back in shape. He motivated me to work harder and eat right, as well as give me useful life advice as well. He also has a sense of humor that tends to make you laugh no matter what. It’s been two months since I started training with him, and I’m starting to see results. More definition, more strength... but I still have a long way to go to make this one pack a six pack. Definitely would recommend training with him.

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★ 5

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★ 5

Nate B. Who is a personal trainer is awesome! He helps you reach your goals. The hard work I’m doing with him is paying off. He pushes you and so nice too and really is there every step of the way

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★ 1

Out dated cardio equipment

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★ 5

I want to give a shout out to James Cowan . I was a thrive fitness customer until i came in to see what 24 hour had to offer . James was not only informative but made me feel welcome right away . Since switching to 24 hour every time i come in he has not only remembered my name but stopped to talk and answered questions on workouts . I would absolutely recommend others to go in and see James if you are looking to either switch from another Gym or starting fresh !

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★ 5

As a long time member of 24 hour fitness I have seen much turnover in management and staff, Finally an AMAZING manager in JAMES COWAN!!
He is always at the club , always available to help, give advice and most definitely LEAD, INSPIRE, and MOTIVATE... he has created a welcoming environment that has brought in new members who have previously been discourage by the gym atmosphere!!!! I thank him so very much for this welcoming environment he has created with his passion for his work!!!!!

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★ 1

Someone cut off my lock on the locker and stole my purse, gloves and umbrella.
She replaced the lock with a similar one. Why bother unless SHE was trying to
buy a little extra time to use my debit cards at Fred Meyer and Walmart. Management
seemed to care less about my loss.

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★ 2

Love the gym but lately it has been lacking in the maintenance/cleanliness department. They also need to bring back the towel service or reduce the monthly cost. I wouldn’t recommend to a friend.

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★ 1

It's really too bad they canceled most of the spin classes. And the women's rest room is filthy. They never clean it!

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★ 3

They have since quit towel service and will not lower any costs. Also have less staff and from what I can now tell are not keeping maintenance up on machines. The new 24 seems to have taken the competent staff also as now it seems like everyone is simply standing around not cleaning or doing anything. People that work in the kids club are still super friendly so not all has gone down hill.

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★ 1

Pretty horrific customer service. They were not willing to show a new guest around the gym. Check in counter girl had a bad attitude and was unwilling to help. Avoid this place like the plague.

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★ 1

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★ 1

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★ 1

I have a horrible experience at this location
I ready have 7 years at 24 hours fitness and I never have problems with other locations and I have customers for 16 years and I never treat with bad education and arrogant actitud
The lady told me after waiting for her 10 min
“You can’t use this location we are sport “
And she don’t explain to me nothing and she say you can use this location today but you not come back anymore
And this location have the same equipment from planet fitness so thanks and I going to cancel my subscriptions
And if you guys can help me let me know how
Thanks
Not all people is bad in another locations
Thanks for you time
The lady at the front desk

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★ 5

I went in on for a trial yesterday. I am always terrified of high pressure sales. I'd like to give a shout out to James C for being chill with me. He rang me before hand. He met me after I checked in. I asked to skip the tour (its all visible when you walk in) and he let me. We chatted a bit, no pressure. I told him I'd probably be doing the Costco deal and asked him if I should message him when I do. It does count towards their sales so bring it in to a sales rep to fill out the final forms. Its a nice gym. I liked it more than LA Fitness Fairview for several reasons. Pool. Nicer locker rooms. Better areas for DIY routines. Transparent pricing right on the website. Its a bit far for me but the new location opening in December at Panther Lake is super close to me so I'm going to start at Kent-Kangley on all-club then use the new one when it opens.

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★ 5

The best ever because they have a hot tub

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★ 1

First time at 24hr, not so good. Very dirty, locker rooms were gross. No clean towels.

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★ 4

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★ 5

Been going here for 10 years. It has everything that you need, from full court basketball that has new hardwood, swimming pool, free weights, and more. Staff turns over frequently, but most are friendly in their employment journey.

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★ 4

Good gym, cool crowd, great trainers...

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★ 5

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★ 3

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★ 1

Used to be a long time member here about 4 years ago but after a motorcycle accident i stopped going. Decided i wanted to try again and got myself a guest pass. Upon entering i told the current manager (Josh) on duty i was a member here a few years ago and was promptly kicked out because guest passes are for first time users only. The 24 hour website states guest passes are for anyone who has not been a member for 6 months. The rudeness of the staff in this situation definitely shows i should take my business elsewhere. His excuse was that he doesn't like people taking advantage of guest passes but i'm guessing its all commission/sales based.

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★ 5

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★ 4

My go to gym

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★ 5

人少

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★ 3

Old equipment. Not enough equipment

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★ 3

Cool place to workout. But the stuff are not so rude

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★ 5

I'm here 4 days a week. Friendly staff. Clean towels. Conveniently located.

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★ 4

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★ 1

I had a guess pass, they asked me if i was intrested in joining the gym that night. i responded "no" as I wanted to see in 3 days. she then refused to allow me in the gym unless i paid a 25.00 fee. i had my email guest pass, ans she refused to honor it. If the owners can see this, it was the bigger lady with black wavy hair at the front desk.

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★ 5

I am from the East coast and in the middle of my Spartan training for the Killington Ultra in September, I came out to Seattle for a 2 week vacation of hiking, kyaking, backpacking, and trail running. Although Seattle is a wonderful place for those things, I needed to find a Gym to get some strength training in. Knowing 24 hour fitness is a Spartan partner, I headed to the closest one out in Kent. Management provided me with a very affordable guest pass, which gave me full access to the gym. The atmosphere is is awesome, people are there to work-out, not to socialize or trying to impress others with their own physiques. I saw people there The facility is huge and has everything for any type of work-out. As I was working out I saw the personal trainers working with clients, focusing on proper forms and pushing them beyond their comfort zones. I wish they had these out east!!!

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★ 1

Lots of weight lifting and cardio machines to go around. Since this is a super sport they give you a towel to use for free which is nice. The main negative about this gym is that the personal trainers are extremely rude and arrogant at this location bossing members around. They put their clipboards on equipment so members cant use it until their clients are done with their workouts. Also, if you join you will experience the nice sales person mentality when joining but wont be of any help after you join if you have an issue.

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★ 5

awesome

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★ 3

Place ain't too bad just dated. Other then it being dirty at times, especially at night. Machines were dated as well. I often seen a bunch kids messing around at times or a bunch guys swarming women. Place was overflowing with testerone, usually a good thing till people hurt themselves trying to show off. 24 hour fitness truly is 24 Hours that's why I liked the place so much. There was no reason to not go anytime of the day.

I will say though, I enjoyed my time here for the most part but I ultimately needed to move on and went back to my old gym out in Des Moines.😆

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★ 5

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★ 3

my wife takes classes here and seems to like it. i have managed gyms in the past and used this facility for a week on a vip pass just for kicks and giggles. here are my observations:

staff are inattentive and lethargic, it doesnt feel like most of them care. manager is ok.

gym has decent variety, from weights and cardio equipment to tools for plyometrics, to a small pool and sauna/steam room. i especially like the battle ropes. but their screens show turf and theres none to be found...?

not much room for olympic/powerlifters, so i would look elsewhere if youre wanting to do cleans, jerks, or heavy deadlifts.

this is an older facility, some equipment is ancient but they seem to be on top of maintenance. pretty drab overall, lacks an uplifting an energizing feeling. oh and NO FREE WIFI?

given this, the cost is ridiculous. $50 initiation, basically $100 for first and last month. that means $150 on the day you join? then $50 monthly afterwards, plus the annual bs fee. ripoff, really. you could easily become your own personal trainer for less money.

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★ 5

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★ 1

The worst experience of gym membership, poor customer service. Not recommended to anyone.

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★ 1

Poor customer service, greedy and unprofessional staff. Every staff member will give you a different instruction about the policies, you will have to find the person you talked to as they will say it is not part of their policy. No respect for members. I wouldn’t recommend this to anyone in fact I canceled mine right now.

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★ 2

I walked into the place a month ago my experience with the guest pass was beyond amazing. Brandon the operation manager was so welcoming professional yet friendly, up to the point that when I joined online weeks after I picked his club to credit him.

Let me explain why I gave 2 stars after his 5 star service,

First visit as a member last night I brought my friend as guest, I was already in the sauna when my friend arrived, they didn't let him him and he called me from reception. I spoke to a lady her name is Indigo, I told her that I signed up with Brandon and he told me its okay to bring my friend for once, she said ''he is not here you need to speak to him tomorrow,''
I was like, I am at the sauna area this is my first visit as a new member and your manager said it is okay, she was like no he can not come in if you want come back tomorrow. I said again I am in the sauna area with a towel around me, I am a new member this is my first visit do you really think you are providing a customer service here as the lead receptionist should provide ? She kept telling me I needed to speak to Brandon. Or pay $25 guest fee. My friend paid the fee and got in.

My point is, it is really easy to take 5 star experience into 1 star by this act. Customer service business is not an easy business, and clearly it is not for everyone; therefore you need people who has great levels of sympathy mix with empathy. You need to be professional yet be friendly and must be able to take initiative.
Unfortunately I can not say that for Indigo, she has lots of room to grow and hopefully in time she can practice her customer service skills to make people feel welcome, rather then repeating her self like a robot over and over again saying there is nothing she can do, when there are a lot can be done.
Long to short, 5 star to Brandon, 1 star to Indigo makes my over all rating 2 stars.

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★ 1

I’m not even sure why I pay for this gym. They should pay me to come here. This place is falling apart the sauna the locker room and the showers are all falling apart. Everytime I come something new is broken

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★ 5

Great gym with good equipment and a new basketball floor. If you like basketball it is a great spot. They have a steam room, sauna, Jacuzzi, and pool.

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★ 4

Every thing is clean except the showers and steam room the pool and hot tube need mop with bleach but beside the three things that stay clean and friendly staff

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★ 2

It's crazy to think that someone will go open your locker and try to steal your stuff , I'm posting this comment today 2/4/18 because this happened today ! my husband left his stuff in his locker and he can't find his wallet it obviously has money , his debit card and his info he's been going in and out looking for it and can't find it . It will really be generous and appreciated if someone with a good heart turns it in !!! My husband's name is Omar Alcantara please if you find it contact us ASAP !!!

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★ 4

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★ 5

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★ 4

I’ve been going there for over a year and I pretty much like it, it’s very close to my house.
Almost all of the machines are in a good shape and working at most of the time, the stuff are good and during the weekends it not that busy at all..
It’s pretty clean and they offer all kind of exercises including yoga lessons and a full size basketball field. Really good gym in a very fair price.

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★ 1

If you are 35 and under and colored,Don’t come here early in the mornings. That’s when all the social security collecting, viagara popping,tFox News watching old farts change Channels without asking and if say something to them, they start trouble. They need their early morning of fake news and ensure to start the day. Not to mention they make a mess in the locker rooms. They can’t shower properly without their health aides.

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★ 1

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★ 1

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★ 3

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★ 4

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★ 3

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★ 5

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★ 1

These guys basically run business as schemes. They ask you to put 10 bucks for a try 2 weeks thing and when you call in for cancel. They are not gonna do it and wait for the charges to show up. Surprise! You got charge for 3 month fee at once. Their managers were like " we can't refund you since it already charged". Jesus. You guys are so good at ripping people off. Stay away from this place. save your money for somewhere else.

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★ 1

I came into the 24 hours fitness in Kent. I wanted to try it out before making my decision. The salesperson said he could put me on a 3 weeks trial for just $10. I thought that's fair and signed some documents.

5 days from now would be the end of the 3 weeks trial and I called in to cancel it. I just found out that I was put on a contract and now it will cost me $400 to walk away!

I don't do well with dishonest business practices so I will contact the manager first thing tomorrow to get this sorted out.

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★ 1

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★ 5

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★ 5

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★ 3

Great gym wit pool and basketball court and also suana. Best thing is I used to sneak in to this gym after 10 pretty easy but yeah.

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★ 1

The costumer service is really bad the ways they talk and act like they dont need new members or maintain the relationship with old members. The air is not clean and smell like dirty clothes and been wet for a while. The restroom is always wet and dirty. Horrible place to workout at.

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★ 1

Customer service is really bad. Equipments are out of service all the time and had a lot dust on them. And I saw flies in the gym. Bad place to go I suggest you to find better place for workout....

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★ 1

I quit membership at this fitness. Super dirty place. Very stinky showers and pool area by steam sauna becouse of mold all over in this place. All management in this fitness should get fired and hire someone who really cares about peoples health. Dark green mold makes you sick.

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★ 2

This gym has plenty of members throughout the day which one could assume generates cash flow to up keep this gym. Many of their machines have broken grips, so if you're doing a lat pull down ,one hand has rubber grip and the other hand doesn't. This takes about $5 to replace but in over 1 year it hasn't lol. This gym also only has 1 squat rack. This is supposed to be the super sport correct? Anyways the mens restrooms almost always have paper, towels and other "stuff" everywhere lol. They need to hire a legit janitor and stop trying to make their desk receptionist do all the work. Nothing against the gym or the staff, but lets be real, you definitely have more than enough members to pay for the better experience. Thats more of the reason why I make a longer drive to their another 24 location and cancelled my super sport

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★ 1

Poor service very unfriendly and this guy call mike . We suppose to have a 3 day pass and this man give us a 1 day pass only and we just found out right now. This man keep asking us leave and very unfriendly! We was ready to sign up member .This gym is losing 10 new member because of this man

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★ 1

They destroyed my lock on the closet and took away my stuff while I was swimming in the swimming pool. And I just came out with my swimming suit because they took away all my stuff. Just because I keep my stuff there overnight. TERRIBLE. I WILL NEVER GO THETE AGAIN. And my friend lost money there. They don't admit. I AM REALLY ANGRY.

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★ 5

Good place friendly workers and good help to guest or member's

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★ 3

The club is good and has plenty of various machines. There is hardly ever a wait to use a machine or other item. Everything is clean, and both staff and clientele are friendly and accommodating. My husband and I recently visited the 24 Hour Fitness in Salem, OR and were disappointed to find they didn't have towels available for use (no laundry) - so that's a big plus for this location. Saunas and steam rooms are usually well maintained. My only complaint is - you receive a free personal training session with your sign-up/membership, and of course, they try the big sell on you for future training sessions. The trainer I was set up with was a terrible salesperson - just jumped right into, "Well, here are our packages".....showing me the computer screen with my options. The prices were insane - over $500 per month for their smaller package, and almost $800 per month for the larger package. I asked if they had anything more reasonable and they tried to sell me a few sessions for over $350 (higher price per session). I asked if I could just purchase one or two sessions at a time - nope, of course not! Hence the three star review. I know they need to make their money, but those prices are outrageous.

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★ 4

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★ 5

Great Silver Sneakers programs.

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★ 4

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★ 5

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★ 5

Been a member since August of last year. I've been to the gyms in Renton, Issaquah and Bellevue. Out of all of them this one is the best and fits all my needs. They have lots of equipment and lots of space. Their classes are cool and not too crowded and my kids love the kids club. By far the coolest and nicest staff! I actually feel welcome every time I step in the door. Kids club is the best here, unlike Redmond :(

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★ 3

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★ 5

Staff is first class

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

Great

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★ 5

I've been coming to this club for 9 years. Feels like home. No pressure, welcoming associates, and plenty of machines no matter the time of day. I have plenty of local options and wouldn't dream of switching.

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★ 5

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★ 5

THE STAFF IS GREAT, THE GYMS OPEN WHEN I NEED IT. 5 STARS!

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★ 1

I can't get a reply from customer service, so I guess I'll try posting a bad review and see if that gets a response. The class selection here is extremely poor. If you like Zumba and nothing else, it's probably great for you, but if you're looking for much variety you won't find it here. They used to have Body Combat here, and it was a very popular class, but they cancelled it anyway. So why do I pay the same monthly fee for less class selection? Can't wait until the new LA fitness opens down the street.

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★ 5

Well I am going to give it a good rating as when I read all these ratings on here , they are very unrealistic , and sound more like personal problems with the user. They have great instructors I like the yoga classes and body pump is awesome! Zomba is a lot of fun too! The instructors really get into it! I enjoy the pool and the hot tub, my expectation, is that a lot of people use it so people may not be the cleanliest, but for the most part most of them are. And it is awesome that they have classes for seniors (I am not one) but know how much older people need to keep working too! And to complain that they are still in the pool after their class is just bad manners! They are some the nicest and wisest people to converse with and so welcoming! Of course there will be a high turn over of young not always best mannered just out of school employees . This is not a place that people make a career out of! It's a minimum wage job a starter place! Most need some direction . and yes they do not know what they are doing, but looking at their phone or talking to friends . So you just need to tell them what to do be their boss and you will do just fine! Well I have been a member for a long time since before it was a super sport, so I actually do not have to deal with the staff, I just put my finger on the scanner and my number in . And look at the staff as amusement . I suppose if they hired professionals to check you in then the membership would not be as low as it is. The class instructors a great! I have not had an issue with any equipment that I have used. Although I tend to look for the positive in all I do . There are a couple of really nice gals that check you in they are always friendly and happy.

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★ 1

Worst place for swimming every day in the morning they have swimming class , if u wanna go around 9 am for swimming you can't you have to wait for 1 hours to go in the pool even after 1 hours u can't go to the pool bcoz all the seniors were still in the pool not a good management

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★ 5

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★ 1

The pool temperature for the Aqua classes has been reduced at least two degrees or more. I for one have started having cramps after the temperature was reduced. Others in the class are complaining about the same issue. I wish they could increase the temperature to the previous standard temperature. The classes are an hour in length, and the cooler temperature causes cramps after being in the pool that long.

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★ 4

Better than the Renton location for sure. Good experience every time.

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★ 1

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★ 3

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★ 5

Great place to bench. Hot shower

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★ 5

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★ 2

Below average cardio gym equipment, most of the treadmills do not even have a functioning quick start button and others are dangerous due to the machines pausing on their own while you run on them. The location is fine, the facility needs more staff on duty at night to ensure towels don't overflow in the return bins like all 3 nights I went to this location, and they rank below average compared to other Super Sport locations on the west coast

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★ 4

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★ 3

Needs better management in my opinion. The personal trainers rarely last more than 4 to 6 months. Either there is a problem with their hiring or there is a problem with their compensation and management support. Also the place has some serious issues with maintenance. Sauna and steam rooms are down a lot. Treadmills and other floor machines are often broken, and there is a urinal in the men's locker with a broken valve so it has been running continuously for close to a year now, wasting how many thousands of gallons of city water?

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★ 1

This is a total meat market and its always dirty

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★ 1

Its a dirty location. Tile around the pool/hot tub needs pressure washing. Sauna and Showers need to be bleached every 8 hours. Lockers always have a huge pile of dirty towels. The staff are unsympathetic. They put corporate priorities before people's needs. Switching to LA Fitness. Have been a member at 24 for 3 years. The only reason I stayed that much is that they are always open.

Source: Google

★ 4

I've been a member for 10 years (before they became a super.,.in old location) and I'm surprised at some of the remarks. I've found the facility to be clean and kudos to the current maintenance man. I've reported a couple items and found them fixed upon my return visit in 2 days. Also send kudos to daytime cleaning gal. She is diligent in keeping ladies locker room clean. Have to remark...it's the members that are often the slobs. Leaving towels, underwear (really ladies?!) and their junk all over. It's men I see most guilty of adding oils and cups of water to the equipment in the saunas when it clearly states DO NOT add elements ...it damages the equipment. I often see members coming out of sauna's and going directly into swimming pool. Sometimes I've tried to very tactfully ask them to please rinse off. I'd rather no swim in their dirty bath water. The facility may be working on the hot tub and have it shut off and big yellow tape around steps -- DO NOT USE and still, there are people that go sit in that water. Therefore, my conclusion is, more issues are on members than the facility itself. The staff has always been welcoming and helpful to me.

Source: Google

★ 3

I've been a member since 2013, previously used the Issaquah location. Recently have noticed a decline in the cleanliness of the facility. I used to see people in cleaning every morning at 4 am, not anymore. There are always used towels all over the locker room, showers are so gross I no longer get ready for work there, I'll drive back home to do that. If you want to go classes, you can't have a day job, majority of classes are scheduled between 8 and 5. If they keep raising my monthly dues I'll have to go somewhere else.

Source: Google

★ 1

The steam room is not working most of the time. The pool is always dirty and the hot tub not running usually. There are towels & dirty other things on the floor. The sauna smells really bad. The only good thing about it is a 24 h.

Source: Google

★ 2

They need to spend more on maintinance, everything is always breaking down they really have problems keeping things running right, the steam room never seens to be working and whenit does it's not working right now the hot tub jet's are broken the restance machines are constantly out of order they need to do better job of taking care of this or people will start leaveing.

Source: Google

★ 1

Disgusting. I was in the sauna and watched a guy pick his nose wipe his face with it then spit a nasty ball of snot on the ground. I confronted the neanderthal and was told there is piss and body fluids all over anyway so deal with it. I went to the front desk where I was shrugged off like it was normal and they would look into it. I am canceling and finding a gym where the occupants and the staff care about cleanliness. By the way I have been going to 24 hour for 5 years now this is too much

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I have been working out a 24hr for 2 Years very good gym, used to be in the other corner but the albertsons was converted into a super sport with a pool and basketball tons of tredmills...although busy times they will be taken up mon,tue,wed 4-8pm very busy times. And the sales staff is exactly that SALES so the perosn who pu the review earlier should understand that if you goto a used car dealership your going to be sold something and pressured its there job but the rest of the staff is great

Source: Google