★ 2

Its over crowded and most of the time interacting with other customers is extremely frustrating

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★ 1

IMPOSSIBLE TO CANCEL MY MEMBERSHIP. I have been trying to cancel it for the last few months (including IN PERSON) and have been given some wild goose chase that always ends up in a loop. Being charged every single month for the last 3 months even though I moved out of the state.

Source: Google

★ 1

Bad customer service, poor attitude. The manager here is so rude to me. They have auto recurring annual fee that I was not authorized, and they won’t issue a refund. Their manager gave me an attitude when I asked for a refund, said: why should I give you a refund if I know you won’t be back to our gym. I run business as well, these things are refundable and if you were to run business ethically, you don’t charge people for services that they haven’t used.

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★ 4

Uh uh

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★ 5

My favorite gym

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★ 5

Clean with good equipment and friendly staff 👌

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★ 5

Great location. Clean, friendly...

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★ 4

Nice and clean, biggest complaint is the wifi is awful and also can’t get reception. Make sure you download your music

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★ 5

Great gym, gets busy,

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★ 1

I usually do not have any problems, but today I got there just before they are supposed to open, at 5 am. No one was there, me and at least 20 other people waited for over 30 minutes in the cold outside, nobody showed up.

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★ 5

Kirill was a supportive and knowledgeable trainer. He helped me to learn new workout methods that I haven't thought of before, and gave me good guidance👍 If you want to take a strategic next step, he'll help!

Source: Google

★ 5

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★ 5

Melissa was a great personal trainer, if you have the option, choose her. She was very informative and taught me unique ways to improve my specific fitness and overall well-being. Very kind and friendly, awesome to work with especially as a beginner.

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★ 5

My go-to gym in the Roosevelt area! Has all the equipment and classes I could ever need. The staff is excellent, and Melissa in particular is a great trainer. She helped me find more functional training programs to improve my athleticism.

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★ 5

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★ 5

Had a good training session with Melisa. She showed me exercises to target muscles I’ve neglected and how to warm up properly.

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★ 5

Had an amazing session with Melisa! She was so helpful and added new workouts to my routine. 😁

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★ 4

Well-equipped club, clean, new equipment, lots of space, friendly service. Gets pretty crowded at peak times but I can still usually get at the equipment I want.

Only negative is that they play loud pop music, which intrudes even through my noise-cancelling earbuds. Music is a very subjective thing, and in this age of personal audio there's no excuse for inflicting one person's musical taste on everyone else. Most of the people I see there are wearing earbuds anyway, so just turn off the damn loudspeakers!

Other than that, a good club...

Source: Google

★ 5

Melisa was very helpful and informative with describing and showing functional exercises.

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★ 5

Malissa did a training with me. She is very nice, very knowledgeable and helpful. The stuff is very nice and helpful and gym feels clean and it’s a newer gym so just nicer stuff.

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★ 1

I had guest and she had free guest pass there was a guy he introduced manger and still wanted to pay $20 bucks for day pass even she had free pass for 3 days he was very rude very disrespectful he had no idea how to talk to customers he had 0 % knowledge very disrespectful I called other LA fitness explained the situation he said that’s so rude and there is no way to charge you and asked for to come here so me and my friend didn’t workout 🏋️‍♀️ went to other LA Fitness that little stupid short guy should be fire .

Source: Google

★ 5

Melisa is a great trainer. She showed me the ropes and helped ease me back into gym life. I highly recommend her.

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★ 5

I like this location! I appreciate them providing wifi. The equipment is very well maintained & clean! Also, Jessica is a gem! She answered all of my questions regarding my membership, making my workout experience super enjoyable! Keep up the great work seattle la fitness! 👏🏾

Source: Google

★ 5

I love this location of LA Fitness. I live closer to the West Seattle location, but I prefer to come here instead. It is always so clean and well maintained. It can get busy during peak times, but that's the only drawback in my opinion. The sauna in the women's locker room is triple the size of some of the other locations which is nice so it never feels too crowded.

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★ 5

Melissa did a great job introducing me to new exercises to further my goals.

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★ 5

I had a session with Melisa she helped me for glutes. She was so knowledge and patience with me i highly recommend her!!

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★ 5

I had a great experience during my first session with Melisa… She was really patient with me. She discussed all aspects of my fitness journey including my mental well being. She helped me understand my goals and clearly outlined a plan for me.
It was nice meeting her. I felt more confident and motivated about my goals.
Truly recommend her.

Source: Google

★ 5

Kirill is an outstanding trainer at LA Fitness! He’s sociable, kind, and makes tough workouts feel comfortable and motivating. His knowledge is impressive—he even helped me uncover an injury I didn’t know I had and is guiding me to correct it while activating the right muscles. Highly recommend him for his professionalism and supportive approach!

Source: Google

★ 5

Melissa was great at showing me all the different workout techniques, including balance and forearm strength. Amazing and clear instructions too!

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★ 5

Melissa was great getting me started and found stretches and exercises to boost areas I wanted to work on. I’d highly recommended her!

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★ 5

I had a great training session with Kirill - it’s clear that he’s super knowledgeable and experienced, especially around injury recovery. He helped me focus on a variety of exercises to strengthen my post-op knee, as well as targeting specific muscles needed for my sport. He also comes up with variations and creative ways to make working out more interesting. Highly recommend!

Source: Google

★ 5

Melissa is a great trainer very helpful and knowledgeable about what she has you do

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★ 5

I had a great experience training with Kirill. He knows his stuff for sure and is happy to answer all questions.

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★ 5

I worked with trainer Melissa this afternoon on several full-body exercise routines. She is knowledgeable and fun to work with. Very worthwhile!

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★ 5

I went in for a fitness assessment and Melissa was the one that helped me. She’s very helpful and knowledgeable!

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★ 5

I would HIGHLY recommend a personal training session with Kirill. Kirill is a very sweet, kind, and supportive personal trainer who showed me a lot of new ways to challenge my body that I didn’t know of even after 24 years of being an athlete! His inventive, thorough, and detailed-oriented approach to personal training, would certainly make it fun and easy to get into great shape or even learn a few new tricks you hadn’t tried before. He’s adaptive and agile to tailor workouts to your unique body and individual needs, and a session with him feels like you’re really working out and pushing your PRs with a good friend. For these reasons, I’d recommend booking at least one session with him. You won’t regret it!

Source: Google

★ 5

Kirill was great!! My glutes are on fire!! Go to ASAP!!

Source: Google

★ 1

Really unhappy with my experience at the roosevelt LA fitness. My partner came in to cancel our accounts, and the manager handling this issue failed to cancel both accounts. I made an attempt to call at 1pm on a friday to get assistance and managers were apparently all out for the day.. When I followed up on this issue, the management gaslit me and told me that they were never told to cancel the accounts. I understand that miscommunications happen but I went in circles pleading my case to multiple customer service representatives and they all stood by the fraudlent charge. I have escalated this issue to regional management in hopes that I get reimbursed but I don't have alot of faith in their customer service at this point. Just be warned that the management usually leaves early & is unresponsive untill you try to get your money back.

Source: Google

★ 2

edit august 2025: i guess LA fitness is getting sued over this kind of practice. good!
edit march 2024: one of the employees, kat, has been very kind
and communicative. the situation was frustrating and i stand by that, but credit where credit is due: kat has been working to make things right as much as possible :)

—
i called to make sure my 12 month contract did not get renewed and they told me to come in person.

so, i went in person, and they told me they did not have anyone who could help. they told me they would call me the next morning - no call. i call them again and they said they would have someone call me after their break - still no call.

today i called again and was finally connected to someone who could help. turns out i can't cancel my contract without losing any of my unused training sessions. when i signed up, i was told i could hold onto those; they did not mention that it had to be within the 12-month agreement. now i am stuck paying for one session a month or else i lose $500 worth of sessions i already paid for.

they will use shame to make you feel out of shape and guilt you into a contract. i have a feeling they said i couldn't cancel over the phone because they wanted to attempt their sales tactics on me in person; that makes it easier to lure customers into staying.
after all, they WERE able to cancel my membership over the phone had i decided to throw away several hundred dollars.

personal training staff is great, but the management side is shady.

Source: Google

★ 5

This is a review in specific reference to physical therapy services by Kirill, LA Fitness Roosevelt's trainer.

Kirill approached me a couple weeks ago because he saw that I had a brace on my knee. After a quick chat, he offered to give me a couple of sessions of therapy to get me headed in the right direction in recovering a partially torn meniscus.

Today was my last session with Kirill, and I owe him a 5-star review. He generously offered his time to me. He listens well, has a good understanding of subject matter, and clearly cares for those with whom he works. I will be applying what I learned from Kirill to my exercise and recovery regiment moving forward.

If you are recovering from an athletic injury, I can personally recommend his services to aid in that recovery.

Source: Google

★ 5

Nice cozy gym! Super convenient location, with a sauna and a small pool too!

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★ 5

I really appreciate to Melisa, she helped me a lot. She gave me many useful information and taught me good fitness skills.

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★ 5

Had a session with Kirill and found it really insightful. He’s friendly, knows his stuff and I enjoyed working with him.

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★ 4

I joined LA Fitness recently and have found the facility well kept, and the staff very welcoming and friendly. Colleen's classes are challenging, informative, and fun. And I appreciated the free personal training session I received from Melissa. Melissa spent more time than expected with me and provided lots of useful information. I was surprised by the hard sell to sign up for regular sessions and will consider them when I am ready.

Source: Google

★ 5

Working out here has been a great experience. Really grateful to Kirill a great trainer at this gym, he gave me key tips to improve my technique and taught me a great warm-up to prevent injuries. Explains everything clearly and truly cares about helping you train safely and effectively.

Source: Google

★ 1

Ive been assaulted by LA coach, how that possible 🤔

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★ 5

Scheduled a consult with Melissa. It was a great experience. She showed me some routines to complement distance running and was very supportive.

Gym gets busy, but not too bad around noon.

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★ 5

Kirill was amazing! I’m training for a marathon and learning how to maximize my time at the gym while preventing me from hurting myself was super helpful. Highly recommend!

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★ 5

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★ 5

Kirill is great, paying attention to nuances and feelings and the body’s wisdom. He listened to me, knowing that what my body was saying was critical for my improvement. He found ways to challenge me in ways that I felt it exactly where the work was needed and we avoided the areas that caused pain.I appreciated him very much.

Source: Google

★ 2

This branch has cancelled many evening classes permanently to save cost over the past year, including the 7pm class on Monday, Wednesday and Thursday, and the 8pm ones on Tuesday & Wednesday. All the other branches have the group classes filled during these hours. An instructor was willing to take one of these time slots when the former instructor quitted but was refused by the management, instead they cancelled that class quickly to save cost.
Their team only responded to the fake 5-star reviews, and ignore all other the reviews with improvement suggestions.

Source: Google

★ 5

Melissa showed me some great exercises! Thanks!

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★ 3

Over-pricey

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★ 2

The gym is fine if you want to mostly stick to cardio machines but a whole floor dedicated to treadmills and stair steppers is overkill. If you're interested in weightlifting, I would look elsewhere as they only have 2 power racks and 2 deadlifting platforms across the entire space, which were occupied the whole time I was there during off peak hours.

Luke was also really pushy about the membership even after I had mentioned that I had signed up for the free 3-day guest pass in order to try out the gym prior to making any commitments. Let your gym speak for itself, you shouldn't have to push it on anyone.

Source: Google

★ 5

This gym is rad! The turf downstairs has basically everything you could need. The women’s locker room has a jacuzzi IN IT! So you don’t have to be in front of the men if you don’t want to which is nice.

Source: Google

★ 5

I really like doing work out here. Kirill showed me new few things at it’s helping me in my previous injuries and pain.

Machines are also very nice and they also take cleanliness very seriously. Front desk staff is also very polite and friendly.

Source: Google

★ 5

Just finished an amazing first appointment with Melissa! She figured out exactly what i need to work on to help an old back injury and figured out a good plan!

Source: Google

★ 5

Trainer Melissa helped me find a good workout

Source: Google

★ 1

This is the worst LA fitness ever. When I sign up the membership , they said is a super sports club, but after delaying serval months opening, it doesn’t even have a swimming pool

Source: Google

★ 5

Melisa was incredible patient and thorough in her first in take with me! I have not been to the gym in years and she was incredibly supportive and committed to injury prevention and correct form. I look forward to learning from and with her in the months to come!

Source: Google

★ 5

Melissa was a great trainer! Helped me get clarity and focus

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★ 5

Personal trainer Kirill gave me a very helpful and informative session. Everything he demonstrated was something I had never considered before, and I am newly inspired by his valuable insight and advice.

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★ 5

Melisa the work out her was amazing.

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★ 5

Shout out Kirill, showed me some good workouts to compliment my needs and help me achieve my goals. Cool guy!

Source: Google

★ 3

First of all let me talk about all the good stuff: The gym facility is great. The machines are of good quality and are well maintained. The people at the front desk are warm and the cleaning staff are nice to everyone.

I decided to make use of the free fitness assessment that they advertise on their TV screens. I had a session with Kiril (Manager of personal training) who sat down with me and built a rapport. He went into detail about everything like my goals and nutrition. He identified my body type and talked me through the various workout types (functional fitness in my case), and I enjoyed this pre-session talk a lot as I learned quite a bit. And then we moved onto the fitness session that really kicked my ass, and he kept pushing me along which I appreciated!

But what happened in the last 10 mins is what has left a sour taste. We sat down again and I was asked if I'd like to do something like this for $65/session on a weekly basis. I said no, I'm not really looking for that at this point in my life. Then I was met with a barrage of comments like
"Would you not like to be in the best shape of your life in 6 months? I don't want you to not do it and then you don't get to your goal of looking good"
"Have you ever missed out on making a decision in your life and regretted it later?"
"Think about it, it's an $8/day investment in your health as opposed to health bills from doing exercises improperly and getting an injury"
"Alright man, I just felt like you were serious about your fitness journey. I don't want you to lose interest 3 months in and not get to your goals"
"You seemed pretty interested until you heard the price"

I understand that it is your job to sell these personal training sessions and that's how you'll make money. But using fear mongering and rushing people to make a decision is just not the way to do it - especially when it comes to something as sensitive as people's fitness journeys.
Mind you, I had mentioned multiple times in my conversation that I had just been in Seattle for 1 month in my first job right out of university. And that my reason for trying out the fitness assessment was just to get some advice, and I wasn't looking for anything else at this time. Instead now I've just been left feeling poor. There should be some sensitivity to the fact that not everyone can afford personal training and that's okay.

My advice to the management is that if I'd just been tossed a few tips to improve my gym journey, and using those if i'd improved I would've definitely thought about getting personal training in the future. But now that I've had this experience I won't ever talk to anyone in management at the gym.

I've edited my review since I was asked if I would write one on the spot. I felt that my original review did not convey my actual experience.

Source: Google

★ 5

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★ 5

This is one of the best gym experiences I have had. The gym “sign-up” experience was simple, friendly and geared towards my needs, with one of the cleanest gyms in Seattle!
Ive had my first training with Melisa and she really showed me what I needed to work on and put me on a workout schedule to really improve my health!
She is very positive and will steer you in the right direction!

5/5 overall experience

Source: Google

★ 5

Had a great personal training session with Melissa. Really worked up a sweat and found out exactly what I should be working on going forward.

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★ 5

Melisa is excellent at telling me how to expand my longevity of life

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★ 5

Melissa Really friendly and makes the workouts easy to follow. Excited to keep going!

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★ 1

Worst gym experience I've ever had. Lied to me about the prices and refused to refund me. Personal trainer didn't show up to an appointment. Benches are way too close together and the gym is always overcrowded. Wifi was out for over a month. They refused to let me cancel because their manager was out of town.

Source: Google

★ 5

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★ 5

Kirill was nice. He helped me with my form and foam rolling my hip to leg and it helped relieve some of the tension. Seemed experienced w/ injuries!

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★ 5

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★ 5

Melissa was great. Very patient and informative. Loved her..

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★ 5

Kirill has blown me away with his private training tips that I’ve never thought about, showing me why stretching and using the roller are huge tools, rather than simply adding more and more weight. He’s very insightful due to his broad athletic background. If you’ve been injured, he’s the guy, since he’s been injured many times and has recovered to become stronger than before. Patience and kindness are his superpowers. Highly recommend him.

Source: Google

★ 5

Melissa was awesome and helped me resolve some persistent back pain!

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★ 5

I took advantage of a free consultation at LA fitness. Melisa helped me out with some new (to me) strength excercises that minimized the stress on my joints. She was very knowledgeable and had an excellent teaching style. She was also very patient in her instruction. I highly appreciate and recommend her.

Source: Google

★ 5

Melisa, was the sweetest most helpful person here, she taught me lots of really helpful information about working out, to helping me find a job?! She’s great super knowledgeable and super kind highly recommend this location!

Source: Google

★ 5

Kirill was great! I went in for the complementary PT session and he taught me different new ways to hit pull day! Would absolutely recommend.

Source: Google

★ 5

Las instalaciones muy limpias y el personal muy amable.

Source: Google

★ 5

Melissa is a great coach which brought new information for my daily workout. During the session I learn a lot new ways to work on my bossy muscles and which really add the benefit of having a coach during workouts. I highly recommend her to everyone wanna try out.

Source: Google

★ 5

Completed a PT session with Melissa. It went well. She was very informative and knowledgeable in the realm of my knee injury. Would highly recommend checking it out.

Source: Google

★ 5

So I never had personal training but I’m getting older and decided to give it a shot and I must say Kirill gave me some real life instructions that will change my routine for a life time. I was stuck in a rut and he showed me how to get out and moving forward. Would recommend him to anyone , if you work out here ask for him by name.

Source: Google

★ 3

Facility is kept pretty clean. The soap dispenser is almost always empty. Only recently has the water bottle filling station been working well. Overall the place is cramped but it gets the job done

Source: Google

★ 5

Melissa is great trainer she’s been very helpful while doing the exercises so corrects very well

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★ 5

Melisa was very helpful and easy to learn from , super friendly and approachable . Really enjoyed working with her

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★ 5

I joined the club as part of my rehabilitation program for my broken leg and knee. Melisa, a rehab specialist at the club, worked with me today. She stretched my legs before using any equipment and then showed me the two machines I had asked about-leg extension and leg press. What I hadn’t expected was her teaching me a free weight exercise that allows me to focus just on my injured leg. It’s an excellent addition to my PT routine!
Melisa is friendly, supportive, knowledgeable and great to work with!

Source: Google

★ 5

The new gym looks great. They should have this hip thrust machine in every gym. Usually in go to Bellevue or Kirkland and they don't have that bench.

Source: Google

★ 3

Clean and equipment mostly in good repair. Some equipment too popular for number of machines...can't get a chance to use it. Sometimes the music is too loud (can't you see that almost everyone is trying to use headphones?!!!) and staff act like you are speaking a foreign language if you ask them to turn it down.

Source: Google

★ 5

Melissa the personal trainer was very kind and offered to teach me a few things. She showed me several good exercises and stretches. Thanks Melissa :)

Source: Google

★ 1

Automated email last week raised my price on a… lifetime guaranteed rate. Would be funny if it wasn’t so annoying. Honestly hard to be such a crappy company.

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★ 5

Melissa was great! Super easy to talk to and gave great advice — would 100% recommend!!

Source: Google

★ 5

Melisa was amazing and taught me ways to fix the atrocious pain I didn’t even know I had built up across my body. Great recommendations overall.

Source: Google

★ 5

I had an excellent experience with Kirill at the gym! He helped me with a series of exercises for the wrist, showing great knowledge and expertise. He was also very patience and dedicated, which made a big difference. On top of that, he gave me some valuable tips to improve my overall workouts.

Source: Google

★ 5

Melissa is a great personal trainer. She was very helpful in getting me started.

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★ 5

Amazing service. Will recommend Melissa. 100 percent

Source: Google

★ 5

I had a session with Melissa, she teach me how to use the roller and how to stretch before and after workout. She is very professional and teaches well.

Source: Google

★ 3

I have visited 1/2 dozen LA fitness gyms around the states and this is one has some serious issues.

The bathrooms are consistently pretty gross, the same nasty grime, scum, buggers have been on the shower area ceilings since I have been a member.
The Hot tub always has nasty hair,dirt, and black grime built up in the corners…this isn’t after a heavy day of use, it doesn’t matter if it’s 5am at open or 6pm at night.
The same water fountain has been out in the men’s bathroom since I have started.
And lots of times the water fountains are not useable on the lower level of the gym.
This has happened quite a few times and the staff just blows it off and says the water fountain man is coming soon which doesn’t fix the problem.

Lots of times the gym doesn’t play any music on the speakers like a normal gym does. Just silence.

I have also brought to the attention of the staff some of the workout machines don’t operate correctly, that they jump or are completely un-level and the staff scans the code on it and nothing ever happens.

05/11/2025
(Since my original review I have seen the staff close the hot tub and clean it, which was maybe a result of the review or even if not good job cleaning it!
The WiFi works now, which didn’t work since march)

Source: Google

★ 5

Melissa is incredible!! I cannot recommend her training enough!

Source: Google

★ 5

I had my first personal training with Kirill. I recommend him, good humor, good advice and mastery of what he does..., I enjoyed our exchange...

Source: Google

★ 5

Melissa was so helpful! Great to work with.

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★ 5

LA Fitness is my first experience with a gym membership and I was lucky to have Kirill (Manager of the Personal Training program) orient me. He is very knowledgeable about fitness - the physical workouts and the right nutrition. He gave me a tour of the gym and showed me how to use several of the machines safely, which was super helpful because now I know how to avoid injuries. He showed me a good warm-up routine specific to my body type and my workout goals. He even gave me a recommendation plan for getting the most out of my time there. Highly recommend speaking with Kirill. He is easy to talk to, helpful and friendly.

Source: Google

★ 3

WiFi doesn’t work, disorganized, dirty, equipment in bad shape, often no wipes/toilet paper/paper towel.

Source: Google

★ 1

Poor customer service with an unreliable class schedule and unimpressive facilities

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★ 5

Melissa was so great at my first personal training session! She taught me some great movements and overall they have such a friendly and educated staff.

Source: Google

★ 5

It was real fun

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★ 5

Great neighborhood gym at a decent monthly price! The sauna is nice and the lockers/restrooms are very clean.

Kirill is a great personal trainer and he helped me correct my form! Highly recommend!

One small issue: There was an erroneous charge when I originally signed up. But, I quickly got refunded and got it cleared up within a day. (It was their busy January season and I really think it was an accident.)

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★ 5

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★ 4

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★ 5

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★ 1

Unsanitary. No wipes for equipment for multiple days. One working soap dispenser in the entire men's locker room.

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★ 5

I attended the demo training by kirill and it was great, within 30-40 mins got to discover a lot about my physical pain and how could strengthen them better, would surely recommend to everyone. Worth it fore sure.

Source: Google

★ 5

I have a personal training session today with Melissa and I loved it! I truly recommend her and the location is excellent as well!

Source: Google

★ 5

I enjoy workout sessions with Kirill. He's very knowledgeable, observant, and is a fast problem solver when it comes to correcting/readjusting body so that exercises hit the targeted muscles. Subtle readjustments can make huge differences! He showed me effective glute exercises catered specifically to my anatomy.

Source: Google

★ 5

Good first day with melissa

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★ 1

A lot of people come here so it would make sense to open a new branch somewhere nearby. I had to wait 30 minutes just to use a machine. Most of the time there is no space available in the sauna.

Source: Google

★ 5

Had a great experience with Kirill during a training session. He thought me about mobility and showed me proper form on a number of exercises. The session was very informative and helpful.

Source: Google

★ 3

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★ 5

Scheduled a personal training assessment with Melissa today and she was so nice and helpful. She taught me how to foam roll the leg and explained where the tension is located. Kirill hopped in on the training and assisted Melissa in a workout to relieve my hamstring knots. Excited to do training with them again!

Source: Google

★ 5

Kirill helped me with my knee and back from an injury. Didn’t know my knees were so weak.. the exercises were intense but manageable. Feels better a tiny bit after each session

Source: Google

★ 5

Melissa met with my fiancée and me today and gave me such great tips on my workouts! She taught me new things and I worked up a sweat. Such a great personal trainer!

Source: Google

★ 1

Really full gym to a point you have to wait 15 min for each machine.

Source: Google

★ 1

If i could rate this 0 stars i would. This place is not safe for women. There was a man clearly tweaking out walking around in the gym touching himself inappropriately while watching me and other women working out, and then followed us when we left to another area. Staff was informed and stated they could not do anything. I would never come here again. Ladies, please be safe.

Source: Google

★ 5

great work Melissa. learned a lot

Source: Google

★ 1

Absolute awful experience. I have been going to this gym for 3 years, but at last Saturday 4/5/25 around ~1pm there was a man roaming around the weights floor clearly off some type of drug. Looking manic, he was lifting his shirt, touching and caressing his bare stomach, standing extremely close (<2ft away), and staring at women. Once women would notice he was staring, he prolonged his stares with the widest eyes (again, he is clearly not sober), and mouth open, clearly aware and ok with staring at you.

Once I had to leave where I was working out because he was standing so close to me and staring to the point I was uncomfortable, I went to the employees reporting the man. Once I had pointed out the man, I saw they went to grab a male employee to talk to him. By this time, this man had removed his shirt, caressing and fondling his chest and stomach in the mirror, and continuing to stare at women. The male employee ( shoulder length dark hair, shorter and wider stature) eventually went up to him. I was too far from the conversation due to being uncomfortable and all I could tell, he just told him to put his shirt on and some statement about the staring. Employee came up to me and said "THEY COULD NOT PHYSICALLY REMOVE HIM AT THIS TIME. but he did anything else then they can intervene". They did not even ask if they could verify if he was actually a member of the gym. I was shocked and at this point visibly shaken and at the point of tears. I could not continue my workout cause I was so uncomfortable, shaking, and crying knowing I have to continue to be in space where a man is allowed to make women feel uncomfortable.

He was obviously not there to work out, not touching any weights, lifting his shirt and fondling himself, standing uncomfortably close to people working out, not sober, and making women uncomfortable. At this point, I talked to other women in the area feeling the same sentiment. I was too uncomfortable that I had to leave but if I stayed I would have had to just call the police because there was no intervention the employees thought they could do which is absolutely unsafe. COMPLETELY AWFUL, IRRESPONSIBLE, AND UNSAFE RESPONSE FROM LA FITNESS WHO APPARENTLY CANNOT CARE TO CREATE A SAFE ENVIRONMENT FROM WOMEN.

Source: Google

★ 4

The Roosevelt LA fitness has been my home gym for coming up on six months now and I absolutely love it, everything is up to my standards (staff, equipment space),
Super close to the light rail making it super convienient. the only issue is it gets a bit crowded around 5 pm (but that's no different than most gyms)

Source: Google

★ 1

I tried to avoid this location as much as I could. Selma was very rude when I tried to renew my registration. I felt like she was being racist towards me.

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★ 5

I love this gym! It’s so clean and the staff is so lovely best LA fitness I highly recommend!!!

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★ 1

THE WORST.

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★ 1

I recently had a troubling experience at this LA Fitness location where I felt harassed and profiled by one of the managers (withholding his name for privacy).

A few days prior to the incident, I noticed there were no resistance bands on the gym floor. I asked the front desk attendant if they had any, and she directed me to a nearby drawer, stating that I could use them as long as I put them back. I followed those instructions without issue.
Fast forward a few days later, I needed a band again. Before taking one, I made sure to notify an employee sitting near the drawer, saying, "Hey, just letting you know, I’m going to use a band from this drawer if that’s okay?" She responded that it was fine.

Immediately after I took the band, the manager approached me in an aggressive and interrogative manner, saying, "Hey, those bands are for my clients." I calmly responded that I was told I could use them. He then accused me of lying, saying, "No, nobody told you that. You're lying."
I was completely taken aback by his hostility and the attack on my character. I explained that I had no reason to lie and that not only was I given permission a few days prior, but I had just confirmed with an employee moments before. I was understandably frustrated and made it clear that it was unacceptable to treat a paying customer like a thief. Instead of addressing the situation respectfully, he escalated matters- and then threatened to kick me out and revoke my membership. Additionally, as I was leaving, he doubled-down and called me a liar AGAIN.

It is unreasonable and unacceptable to assume paying customers—especially people of color—are acting in bad faith. Rather than treating me with respect, he immediately jumped to accusations, attacking my character without cause. Someone in a managerial role should have better judgment and understand how to interact with members professionally.

I do not recommend this LA Fitness location, especially for people of color. I was initially reluctant to bring race into this but I honestly feel like I was racially profiled and discriminated against. If I had looked different would I have received the some type of treatment? Would there have been a presumption of innocence rather than guilt? This goes without saying but this type of treatment should never be tolerated.

Source: Google

★ 5

Melissa at LA Fitness is wonderful! I truly appreciate the time she took to go over my goals with me. Her positive energy and guidance made a big difference. Grateful for her support! 💛

Source: Google

★ 3

It has all the machines I like and there are plenty classes available. It's just almost always really busy and kind of crowded. Definitely one of the smaller LA Fitness locations. The staff is very helpful and friendly though.

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★ 5

Clean facility and friendly staff

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★ 4

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★ 3

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★ 1

Review of this particular location: Insanely crowded, even during times of day when most gyms aren't. Personal training appoints were often cancelled by the trainers with very short notice.
Review of LA Fitness in general: We asked to cancel our memberships a week after our annual fee was due. We nicely asked for the annual fee to be refunded, but they refused. Lame.

Source: Google

★ 1

I am a regular member of your gym and attend daily to maintain my fitness routine.
However, I have experienced harassment from one of your employees on two separate
occasions. Today, this same employee approached me with an aggressive demeanor when I
was stretching and he said something to me. Unfortunately, I was unable to understand his
words as he was wearing a face mask. Nevertheless, his behavior made me feel extremely
uncomfortable and unsafe.
Given the circumstances, I felt threatened and concerned for my personal safety. No
member should have to endure such behavior in a professional and fitness-oriented
environment. I believe it is essential for LA Fitness to uphold a safe and respectful
atmosphere for all its members.

Also it happened today again 3/4/2025. He followed me at the gym, watching me and showing me verbal threats. What is going on here guys, how can you let that go in the LA Fitness center. I have no choice but to call the police in this case.

I request that this matter be taken seriously and investigated promptly. I would appreciate
a response outlining the actions taken to address this issue. If necessary, I am willing to
provide further details regarding my experience.
Thank you for your time and immediate attention to this serious matter. I look forward to
your prompt response.

Source: Google

★ 2

$20 day pass, Super packed gym floor, terrible Feng shui.
Access to sauna and hot tub was a plus.

Source: Google

★ 1

Worst gym….came with brother to sign him up. Met with super unprofessionalism, and discrimation. The balloon bouncer wanted cash for entry or trial for keeping personally….finally when you say you don’t need membership, cancel my membership the receptionist brought her boy toy , who said you can cancel we don’t care….well try to close LA fitness. Unprofessional has limits. These kids think they own the gym. Ruined a good day, they don’t have respect for family. Will not pay a penny for this stupid gym. This guy had the audacity to say good try , and throwing comments at us as if we were trying to rob a bank. Seriously you can’t bring family to this gym even if you are a member. These guys have no regards, low low low

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★ 3

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★ 4

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★ 5

Nice gym in the area! Spacious, has everything you need, super big studio upstairs and tons of cardio equipment. Also offers reformer Pilates now! Super friendly staff and always very clean facilities. Easy free parking up top as well!

Source: Google

★ 5

Clean geat gym

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★ 1

I had an extremely disappointing experience at the LA Fitness Roosevelt location due to the unprofessional and inappropriate behavior of an employee, Annie Blackwell. Her customer service was not only arrogant but also discriminatory. I was treated unfairly regarding my membership.

As a paying member, I expect respect and professionalism, but instead, I encountered hostility. This kind of treatment is unacceptable and does not reflect the standards of a reputable fitness facility. I urge LA Fitness management to address this matter seriously and ensure that all members are treated fairly.

Please remember to keep the Sauna on during gym hours. This location has the panel blocked from members.

Source: Google

★ 5

Great location! The sauna and hot tub are where it’s at

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★ 5

THIS PLACE IS GREAT!

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★ 1

Staff really wanted to sign me for a membership, were totally available. However, when I said it would be a Silver Sneakers membership, I couldn't get anyone to help me. And I made appointments twice!
I guess they don't want to support everyone trying to get fit.

Source: Google

★ 1

Do NOT give them your phone number. They will contact you 3 times a week and make it so difficult to get off their call list.

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★ 5

I really like the atmosphere of this facility and I noticed that it’s cleaner than a couple of other locations that I’ve been into. The staff is very friendly if you can brave the fact that it’s a little bit cold at times you’ll be just fine:)

Source: Google

★ 5

Gym is very clean and has new equipment

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★ 5

Nice gym, friendly and helpful staff.

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★ 2

This gym really could be improved. Exercise mats are scarce and if available in pitiful shape. Hand weights not available in low weight 1-2 pound options. Group exercise classes are cancelled at the last minute. Kids club space could be repurposed. Bike parking? One off kids sitting? Valentine’s Day date night kid sitting? Guest privileges are nil or at best inconsistent and measly for Medicare advantage plan members. And importantly group exercise instructors play their music too loud. We should not be getting notices on smart watches that the music is at a level to damage our ears. If an instructor knows their music is too loud that they need to offer ear plugs, why don’t they just turn it down? Or worse, one instructor told the class that they don’t want to hear the feedback that the music is too loud! Instructors should be open to feedback. And notification should be posted if the water in the hot tub is not hot.

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★ 5

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★ 1

Can’t even get the simple things done like have the sauna on.

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★ 5

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★ 1

Extremely tiny gym and very few equipment relatively speaking for an LA fitness. All the equipment is packed together and layout is terrible.

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★ 5

I’ve recently starting coming to this gym, I’ve never a felt more welcoming or a friendly environment. The staff in their entirety make me feel like I am with friends not corporate employees. Keith who I believe to be a manager help me find the best price and options for a membership, and was understanding and amazing with all my needs. On top of all that the gym is well maintained any issues is shortly complied with. Overall love this place great gym.

Source: Google

★ 1

Maybe the worst LA fitness? I avoid this location as much as i can but sometimes i need to work out here or not at all.

Keith, who is a manager i am told, is extremely rude to members. I have left three workouts early just because he is seriously, purposely loud & obnoxious even when asked to stop. He is usually found grunting & yelling loudly in the cubicle area of this location when he isn’t looking girls up & down while they exercise.

This has happened multiple times when i have been working out here, each time i ask for a call back from the manager to discuss this continual problem. It is very unpleasant to hear a man yelling at the top of his lungs about sports on his phone with other trainers to the point where we can hear it through noise cancelling headphones. Many other club members also turn around abruptly when he does this.

Today, i decided to record this even though i would typically NEVER even record myself in a gym out of respect to others(deep apologies to the girl i couldn’t entirely cut out of the last video).

Posting this here & hoping someone teaches this man basic respect for others or just gets rid of him for the sake of the members, who like me, just want to workout & listen to their podcasts in peace. Seems like the most basic expectation at a gym with paid membership ¯\_(ツ)_/¯

Source: Google

★ 2

Esta sucio, ya casi siempre algo esta dañado o el sauna no funciona.

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★ 5

Absolutely love this gym! Super friendly/knowledgeable staff. Great people who are there to lift. Love coming in regularly, getting my lift in, and going.

Source: Google

★ 1

Not a trust worthy company, you can’t leave anything in the lockers without it getting stolen, it’s just a bunch of scams. Equipments fine but there’s no professionalism at this branch specially at all.

Source: Google

★ 1

Operation Manager total disrespect for members. Locks were cut off all lockers with ZERO notice (no email or message on front desk board in the days/weeks prior). In a show of disrespect, the manager instructed the 100% of the items to be thrown away rather than to be placed in the front desk lost & found closet at the front of the club.

We love this club, but the Managment is acting in an unacceptable fashion.

There has been no communication from the manager to her staff or members as to what happened. This put the front desk personal in a terrible situation with no answers even three days later. Emails to the manager and corporate have gone unanswered.

Members of the staff and trainers regularly told members that it was oaky to leave items in lockers overnight as it had become customary and commonplace (as even with >100 overnight locks there was plenty of lockers open for day-use >75% free capacity). Not one member was in need of a locker so there was just no reason to conduct a locker raid at all.

The lack of communication coupled with the disrespect of throwing all personal items away is inexcusable. As is leaving the poor staff in the dark with no answers.

An even more disconcerting fact has come to light as the Members are demanding answers. The manager is not available because she is training other personnel at the Ballard location. This person should not be training anybody they should be fired immediately for the disrespect and contempt they have shown towards the members by conducting a locker raid in this way and the subsequent lack of accountability or communication despite member outcry.

Source: Google

★ 1

When I signed up for this gym, the employees told me you could leave a lock on your locker overnight. However, they decided to cut off all the locks without any warning and throw away all the belongings inside the lockers. The manager Kathrina was the one who apparently made this call without checking in with any of the workers and she still hasn’t helped resolve the issue

Source: Google

★ 1

Be aware that these folks require you to come in person Mon-Fri 9-5pm in order to cancel and will keep charging you until you do so. I'll let you speculate on their real motivation for such a ridiculous policy. So if that schedule isn't feasible for you, then you may just have to cancel your credit card to protect yourself.

Source: Google

★ 5

good place

Source: Google

★ 1

The supervisor didn't allow me to park my bicycle inside the gym. They have an absolutely empty children's room and lots of other space where I can lock my bike and don't worry about it while I am working out but they decided that to reject me is the best option. Awful customer service! That was on December 7th in the evening.

Source: Google

★ 5

“I had a fantastic experience with Jojo at LA Fitness. They were incredibly knowledgeable and took the time to explain all the membership options clearly. I appreciated their friendly and professional attitude as they gave me a thorough tour of the gym

Source: Google

★ 4

Decent gym, but small footprint for the amount of people that come in after work hours.

Locker rooms aren’t disgusting and the sauna + jacuzzi are well kept.

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★ 1

The one-star rating is primarily due to the terrible internet connection, both for LTE and the provided WiFi it’s practically unusable. If you want to listen to music, you’ll need to have it downloaded for offline use. Additionally, the gym is extremely crowded, especially between 3 PM and 7 PM. I highly recommend scheduling your workouts outside of those hours if you want any chance of getting access to a bench or rack.

Source: Google

★ 5

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★ 1

Went there trying to sign up and had a very bad experience with the salesperson. After giving me a tour of the place and explaining the different plans, I said that I would be interested to think about it and first try the gym before making a decision. While they advertise a free 3 day pass, the salesperson said that they cannot approve that due to the current “gym capacity”. This is clearly a sneaky sells tactic they use and false advertising. Will definitely not join that gym!

Source: Google

★ 5

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★ 5

Selma was very friendly and helpful!! Happy to come

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★ 2

Mid overall. The staff is fine for me, but I’ve heard a lot of radicalized discrimination. The place is clean.

Most importantly though it’s typically too busy to get a good workout in. Most of the time I go, I end up cutting my workouts short bc there’s not enough equipment and a million people in there.

Source: Google

★ 5

Friendly staff, Selma was very accommodating and helped me try the club in Roosevelt. Would definitely stop by again next time I’m in the area!

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★ 5

Great gym. Highly recommend it

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★ 5

Selma was super helpful at getting me set up with a guest pass while visiting from out of town. Great staff and clean location.

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★ 5

Absolutely loved this club with exceptional customer service. I came in looking for the swimming pool as I just moved to the area from out of town for college and wanted to be able to use a heated pool in winter! Jocelyn took me through the best tour and made sure that all my goals were explained! I am so excited to start my fitness journey in this club!

Source: Google

★ 5

I like this gym much better than my previous one, Selma was very helpful and knowledgeable and helped me get started. It’s pretty clean and I like the equipment.

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★ 5

I starting going to this gym in November 2023 and have seen it become one of the cleanest gyms. The bathrooms are always clean when i go in there and the machines don’t leave rust on my hands like other gyms.

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★ 5

Absolutely love this club. Was pretty nervous getting started. I have joined a lot of gyms in the past and just never ended up using it. The manager there made sure I knew how to use machines and tips on building my habit so I actually show up! Definitely great place if you are trying to get into fitness or just need some tips!

Source: Google

★ 5

I was in town for the weekend, went to LA Fitness on Roosevelt Way. Awesome gym !
Employees were super nice, helpful to show me around and get me started Locker rooms were clean and tidy….Impressive for a weekend. I come to Seattle region a lot on business and I will Definitely come back to this gym! Thanks !!!

Source: Google

★ 5

I have been working out here for a few months and I love it. The manager Keith helped me set up my membership and is so friendly & helpful. Clean gym with lots of great amenities. If you are looking for a gym in the area I would definitely check it out.

Source: Google

★ 5

Good facilities and place to get a workout in. Love the indoor turf area for bodyweight and athletic work beyond the normal weights, machines, and cardio setup

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★ 5

Really nice gym everything I need to work out

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★ 5

Very clean, not super crowded. They do use some shady tactics at the beginning to try to upsell you but once you’re in it’s an awesome gym with friendly people.

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★ 5

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★ 5

Had a wonderful experience today with Keith—he was bright, open, knowledgeable and helpful. Truly the best customer service experience I’ve had in years. Great staff, great facilities, great experience. Cannot recommend this location enough!

Source: Google

★ 2

Weight room is always crowded except maybe 9 PM.

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★ 1

Gave my friend a vip guest pass for this gym and management is saying that they are “out” of guest passes. He kept on trying to sell my friend a membership but he’s only here for a week that’s why I gave him the guest pass. The gym wasn’t even full he just wanted a quick sale. Management is a joke here but the equipment is good.

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★ 5

I love this gym, super clean and everyone is super nice. Selma helped me out she was so accommodating and patient.

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★ 4

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★ 5

Sabrina and Kat were amazing 10/10 customer service! First time at this location and I enjoyed the friendly and warm welcome environment from the staff at this location

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★ 5

Best gym I’ve been to since I moved to Seattle. I met with Selma she was amazing, she showed me around and the gym was super clean!

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★ 5

My experience was amazing! The gym is very clean and had all the equipment I was looking for! Keith did a great job helping me around the gym and helped me put my goals in perspective! Help me see that they are achievable!

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★ 5

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★ 5

I’ve been really impressed by Roosevelt’s LA Fitness! They keep it clean and there’s a lot of options for machines. Definitely recommend

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★ 5

Selma showed me the facility and did a great job of explaining the membership process. She was very professional during the process!

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★ 5

This gym is so clean! I have been working out here for a few weeks now and am really happy with the equipment and I like how the woman’s room has their own sauna and hot tub.

Source: Google