★ 5

Carter and Colin were exceptional with getting me all signed up for my new membership. Very informative and accommodating. Excellent customer experience provided by both.

Source: Google

★ 4

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★ 5

Colin “one of the managers I think” was super helpful showing me the gym and explaining all the membership options. First time ever at this gym and love it.

Source: Google

★ 5

Collin was a great help with helping me get my caloric intake correct as well as very informative with explanations and task 10/10 would recommend!

Source: Google

★ 2

Nice equipment for strength workouts and cardio.
Extremely busy at ALL hours.
At rush hour is almost impossible to complete your routine. improvise with different equipment or wait is the LA fitness workout.

Source: Google

★ 1

So yesterday I was interested in going to the Gym and getting into the LA Fitness on Aurora. SCRATCH THAT! It is absolutely poorly made and constructed in so many ways. I went into the place after school and said "Hey, I'm new. I've never been to a gym. I was wondering how I'd get into like a personal training program if you have any" Of course they were very nice about it because I was new and had no idea about all the bad things in the the place. So they were very nice and brought Colin out immediately.

Yesterday I went there and I was helped by 2 nice gentlemen. Colin and this other man. Colin gave me a tour around the place and showed me cool amenities. All the fun stuff you'd tell a up-coming client right?

The other man who is very knowledged in training helped me with getting me on track to start on a Personal Training program. We talked about my goals and what I'd like to achieve. The nutrition and more. Once I left, Colin said I could come back tomorrow or text him tonight to start with a membership. AKA get my credit card data and banking route number.

This morning at 9am I decided to look at the Google Reviews on this place. And there were so many bad ones. I was going to confront them today but I didn't feel like it as I had better things to do. Colin consistently texted me today and yesterday if I was going to come in soon. I appreciated the urgency but that was suspicious to me, which led me to look at the Google Reviews and the Yelp Reviews. As you'd see there are tons of Google Reviews and tons of 1 star ratings. My final decision was to not continue searching my gym journey at the LA Fitness on Aurora.

I texted him "Hey Colin! I've done tons of research on the LA Fitness in Aurora and it seems there are tons of bad reviews. All based on
1. Disrespectful staff
2. Inadequate pool times
3. Lying to 2 clients about the training program
4. Cleaning of equipments are none
+ more.
I unfortunately will not be continuing my search in LA Fitness. I appreciate and thank you for your time!"

In all of this, you'd think he'd be nice about it but he made one comment that really blew my mind. "Sounds more like an excuse but thats alright". How interesting. And really shows a person and there other side than being nice and understanding.

If you're exploring membership there, I wish you the best. Be sure to read the reviews thoroughly and evaluate the pros and cons. Some reviewers mention strong reactions when members change their minds, so factor that into your decision.

Source: Google

★ 4

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★ 3

No hot water for shower ?

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★ 5

Great energy, turf is always a plus, and more of an updated court compared to others

Source: Google

★ 1

One of the employees here last friday night was really rude and yelling at us to get out of the building for no reason while we were changing. Won’t ever return or recommend this gym to anyone!

Source: Google

★ 1

Really bad experience with a staff i went to the gym at 9:00pm he really rude said i shouldn’t go because he was going to close at 9:30 í still when i was is the mens room when i heard he was yellin at some girls he was really rude to them, they were changing clothes and he keep telling then the had to leave rigth now, i heard the girl saying she was coming she was changin,
He also say he would call the police and ice bacause they was still there.
He shouldn’t be saying or acting like that he is a grown man and the ladys just was getting change.
He is a GROWN “MAN” he definily has a mental issue.
This Needs to be fix. Workers can be threating people like this.
And they were just girls.
Im a man and i would never talk or threat a girl like that .

Source: Google

★ 1

Today, October 10 at 10 at night we were leaving the gym when a worker entered the bathroom to yell at us because we should leave now, this person yelled at us and insulted us aggressively, while my partner and I were in a towel, we told him that he shouldn't yell at us or treat us that way because we paid to be there, he didn't care and kept yelling at us, then we went out to leave and at the counter he kept yelling at us and saying that he had to go to sleep, we are aware that it was 10:06 but it was not the way to yell at us or talk to us, we felt discriminated against and vulnerable when we saw how aggressive this person was when we took out our cell phones to record he calmed down completely and said that we could not record and that he was going to call the police because we were not leaving, we left the place scared, there were other people telling us that he witnessed everything and saw

Source: Google

★ 5

Source: Google

★ 1

I’ve been a member at LA Fitness and overall, the facilities are good, but I need to share my experience with customer service. There is one front desk staff member (I don’t know her name, but she’s usually there between 11 AM and 4 PM) who repeatedly asks me, in a rude and dismissive way, to download the app for check-in. I understand the app may be helpful, but members should also be able to check in with their phone numbers without being pressured or disrespected.

The gym should be a place to relieve stress, not add to it. I’ve tried to stay calm, but the constant disrespect has made me reconsider my membership. We pay for this service, and customer care should reflect that. I hope management takes this seriously, because one staff member’s behavior can truly impact how customers feel about the whole business.

Source: Google

★ 5

This is a great club. Everything I use is all on the ground floor. I just wish it was closer to home.

Source: Google

★ 1

Worst L.A. fitness in the Seattle area and if I could go lower than 1 star I would. Lockerooms are gross and have seen cockroaches running around. The sauna has not been working correctly for 6 months and now it’s been completely closed for 2 months. The sauna is the main reason I go to this gym cause I can get a workout at any other gym with weights. Hopefully they can get it together but I doubt it. Also do not sign up for personal training. It’s a rip off! Total scam

Source: Google

★ 5

Instalación muy limpia y el personal muy amable.

Source: Google

★ 5

Kat was really helpful, the gym is clean and has all the gym facilities you need

Source: Google

★ 5

This LA fitness has everything you need in a gym. It’s not too crowded and the amenities are state of the art. The staff are very nice and accommodating as well, especially Kat.

Source: Google

★ 1

Sauna in the men’s locker room not working after being told by employees next week we got the part , next week. How much millions does it take to fix the sauna

Source: Google

★ 1

7:55 pm 08/31/25: girl in the burgundy hoodie is very rude she tries to close the gym before closing time and she is very rude when she addresses members. Even when u walk in an hour before closing employees always remind you they’re gonna close which I know of already because the hours are posted online..Another lady even complained to me that she was rude to her before. She seems to not like working here so maybe she should get another job it’s retail of course there’s gonna be some people here right before closing time but it’s not like they’re here 10-15 minutes after closing time…trust me I know this because I used to work retail but I never came to work with a bad attitude.

Source: Google

★ 1

Colin the manager agreed to stop contacting me, then sent me multiple texts and kept calling me. They do not respect data deletion laws. Only sign up if you want to be harassed for weeks.

It smells so bad and there’s trash all over the floor. There are often friend groups who crowd around machines without using them. People need third spaces, but hanging around a piece of equipment without using it for 20 minutes just makes the gym more crowded. Multiple employees sit together chatting but I never see anyone cleaning. There are not enough wipes stationed throughout the gym so most people don’t bother wiping down equipment. Best to find another gym where you don’t risk getting a staph infection and you can actually use a machine within a reasonable amount of time

Source: Google

★ 5

Good gym.

Seems like there's children running around unchecked while their parents trail behind, the parents will be by the locker room while the child is nearly to the front door.

The weight lifting area is always crowded and the cardio area has barely any people. They should get rid of some of the cardio machines and add more weight lifting things.

There also needs to be more parking. Depending on the time of day, sometimes one has to park super far away.

Hand weights, etc are never organized and where they need to be. They should hire someone to make sure those items are always organized.

The Iso Lateral high row is coming out of the floor and is not properly bolted down. So the entire machine moves when you're lifting.

Some of the cable machines are in poor shape; pullies, weight increments are broken, etc.

Source: Google

★ 5

Excellent gym with plenty of equipment and everything you need. The gym manager, Colin, is very friendly and clearly cares about running a clean facility.

Source: Google

★ 1

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★ 1

LA Fitness makes over $2 billion a year and they can’t fix the sauna that’s been broken for over four months? Please make it make sense.

Source: Google

★ 1

Horrible

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★ 1

New Front desk Manager is weirdo. Always has an attitude.

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★ 1

broken sauna for months.

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★ 5

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★ 1

Please fix men’s Sauna! All equipment is falling apart

Source: Google

★ 1

Horrible service for clients. They don’t care about you at all. The front desk was busy helping an elderly man so I flashed my membership card as I greeted the workers and continued to enter. I was reminded to make sure to “beep in” when entering, so I apologized and beeped, then attempted to continue into the gym. This is when I triggered Amanda’s power trip. Some white lady, apparently the LA fitness VP starts following me into the gym asking me, “Do you usually check in?” I said yes and continued. She said I was not allowed to walk past her and she was canceling my account. The irony is I have been trying to cancel for months but they only let you cancel at specific locations and times. Horrible business practice. Amanda please get help, you are angry at your father, not me.

Source: Google

★ 1

I’ve been coming here a long time, mostly for the sauna…. Something bad is going on with management - the sauna has been broken for over 2 months now… this is only reason I pay for a membership here, can I get a refund on my monthly please? Please please PLEASE get the sauna FIXED, how can staff not even give me an ETA?

Source: Google

★ 1

Great facility…. But the people who work there are idiots. Tried to cancel my membership a month ago because I was moving in an area where there’s no LA fitness. The lady told me my membership was canceled and I wouldn’t be charged anymore. Then as soon as I move the next month I get charged and I look at my status and it still says I have an active account even though they told me it would be canceled. I then called to have them cancel it for me over the phone and they said I had to come in person to cancel, but I have already moved. They then told me I could cancel it online and after looking it up, they straight up lied to my face about it because you cannot cancel online at all. Please have your managers contact me. This is ridiculous and feels like a straight up scam. Nice gym with good equipment, but the people who work there need more training and need to stop lying to their customers and just be truthful about not knowing something that they are talking about.

Source: Google

★ 5

I've been a member since 2018 and this is definitely my favorite location. The front desk is always pleasant, the facility is spotless thanks to Manuel and crew but I mostly come for the Zumba classes and the friends I've made( instructors and other members). Every instructor has their own style and flair so it's always interesting and challenging. I recently started going to Yuko's class on Friday at 8:30 and it has turned into the highlight of my week. She's already attained rock star status thanks to her energy,choreo and music. What a incredible addition to LA Fitness evidenced by a packed house every Friday.

Source: Google

★ 4

This is a big gym with a lot of equipment. It can be busy at times but there’s a lot of machines. Staff can be annoying when gym is nearing closing time

Source: Google

★ 5

Source: Google

★ 5

It was a great experience and the new PTD Thowsin has helped me a lot. I probably think he is the best PTD because he understood my problem and he solved it. I highly recommend him and probably the best in PNW. Smart, knowledgeable and generous

Source: Google

★ 5

The new manager was awesome the place is amazing. The gym was amazing and clean

Source: Google

★ 5

I love LA FITNESS! Its very clean, the staff is warm and inviting, and they have all the equipment anyone could need for a good workout. It's a true gem 💎 in the community for health & fitness.

Source: Google

★ 5

Gym

Source: Google

★ 2

This is the closest gym to my place, and I was excited to switch from Planet Fitness to here—but honestly, it’s been a bit disappointing. People stay on the machines forever, and there are often kids just chatting on the power squat racks. The layout also feels pretty chaotic, though that might just be a personal preference. Looking forward to moving and finding a new location that fits better next year.

Source: Google

★ 1

Trashy la fitness. Someone stole wallet out of my bag.

Source: Google

★ 1

Always late for opening. People tend to workout in the morning, because they want to get their workout completed for the day before work. The front desk person is repeatedly late. They should schedule someone that is going to be on time. It’s ridiculous seeing people waiting around time after time. In addition, the gym is always so cluttered. Nothing is ever put where it belongs. I spend more time looking for equipment than I do my workout.

Source: Google

★ 5

Great gym! Nice facility, gains for days ❗️

Source: Google

★ 4

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★ 5

General manager walked us through really well

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★ 5

This gym is great it’s clean and has nice equipment

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★ 5

Nice place! Funny people

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★ 5

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★ 5

Brener was a great introduction to the gym. Pretty facility and clean!

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★ 5

Beautiful location, great amenities, and super nice staff! Shoutout to Brener for the amazing service and thorough tour!!

Source: Google

★ 5

Nice place to visit , good guest service, cheap prices, i Healy recommend the place .

Source: Google

★ 5

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★ 5

very Nice spacious fitness and very friendly co-workers. thanks for helping out for the session.

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★ 5

Fasil Zeleke Gurmu 100 FCF. 2025

Source: Google

★ 5

Oceanna kicked my butt in training. I can’t wait to come back! 🥰

Source: Google

★ 1

Better than the PF across the street, but unfortunately it's almost unuseable sometimes. Trash cans are overflowing, extremely overcrowded, and the janitors are cleaning machines and benches as people are in the middle of using them. The manager at this gym needs to be fired.

Source: Google

★ 5

I like the stairmaster but otherwise doesn't like me

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★ 5

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★ 3

Gym is fine, nothing great nothing horrible but they lose stars because it’s always a thousand degrees especially in the weight section

Source: Google

★ 5

Jake was very helpful, so was the rest of the staff at this facility

Source: Google

★ 5

Chill staff and wide variety of equipment.

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★ 5

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★ 5

Went swimming the pool wasn't gross for those who swim they know what I'm talking about

Source: Google

★ 5

I appreciate this gym, the location, and how they keep it up. Big shout out to @Reynaldo Perez, he’ll take care of you along with the staff. 🔥💪🏾 Thank you guys!💯

Source: Google

★ 1

Source: Google

★ 4

Decent, suburban LA Fitness.

👍Very clean and they seem to stay on top of it.
👍 Lots of equipment
👍 Plenty of parking
👍 Regulars and staff are very friendly (based on my 5 am visits).
👎 Equipment ends up all over the place and not returned. This is largely a member issue (gym etiquette people) but the staff could also help by putting it back more frequently.

Source: Google

★ 3

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★ 5

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★ 1

If you are coming to this gym to swim, don’t bother. Go literally anywhere else. They contract with a company that does kids lessons which takes one of their three lanes. When I toured the guy who signed me up tried to tell me that they were only using that lane sometimes, which is a straight up lie. They are there most of the day for 6 days a week. Again if you are hoping to get consistent pool time I suggest looking elsewhere.

Source: Google

★ 2

A bit too bro-like for my taste, but to each their own. Personal trainers are sales-y (as everywhere), but also helpful. Communication though is atrocious. Provided me with a trial pass - and then told me they don't honor those when I showed up.

Edit: Thanks for asking me to reach out with additional feedback. But why then not take the reply to answer when I do provide it?

Source: Google

★ 5

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★ 5

Came back after 4 years and the place looks great! All the most recent equipment.

Source: Google

★ 4

Gym is really nice however the basketball court needs some maintenance. The rims in the basketball court need to be tightened. There is SO MUCH MOLD on the walls inside the court and the air circulation inside the basketball court is so bad that the floor becomes very slippery to the side closest to the wall. This becomes very dangerous when playing pick-up basketball as many of us slip during games and could result in injuries. We have expressed some of these concerns to staff but unfortunately there hasn't been much done :(

Source: Google

★ 1

Update: SAME ISSUE no changes 6 months later. I saw three guys take weights out of the weight room and drop them up stairs in the cardio room then leave them there. The guys who left these medicine balls, why couldn’t you put them away?? What is it going to take to get people to put their weights away? Public shaming? Just clean up after yourselves. My workout shouldn’t be cleaning up after you because you leave all the equipment everywhere but where it goes! Honestly so entitled. The absolute most filthy gym I’ve ever been to! Weights are left all over the floor. I can never find two of the same in the weight rack where they should be. Weight tripping hazards everywhere. This gym is poorly maintained which makes it difficult to use.

Source: Google

★ 5

Pool is easy enough to get a lane. Equipment is in good condition. People at front desk are friendly enough.

Source: Google

★ 4

nice place but looking at the words in the wall is funny you should look and see if you see what i’m referring to lol

Source: Google

★ 1

I haven’t even been there got out of jail less than a month ago. They charged me without ever lifting a weight. I’m anti la fitness now and if there are any smokers that want to make money I would love to see this place and all else like it destroyed

Source: Google

★ 1

I canceled my subscription in person and they charged me for another three months. Turns out the never submitted my cancellation form.

Source: Google

★ 2

Not very clean. Always crowded.

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★ 5

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★ 5

I like the gym and the crowed that is overall friendly. It is a gym. It is not going to be perfect. It gets crowded, yes it can be hard at time to find 2 matching weights. Some folks are better when it comes to cleaning after themselves than others. And yet I enjoy my workout and spend 3-4 times a week and can make it work with all the imperfections.

Source: Google

★ 1

Refused to give 3 day trial that’s advertised everywhere.

Source: Google

★ 4

Source: Google

★ 1

Edit: My review has been up for several weeks now, without any response and without any change to the gym. I see that the staff responds only to positive google reviews, and they have responded to at least one such review since I posted my negative review. I wanted to give the staff a chance to improve, but my impression now is that they don't care. I feel I have no choice but to contact LA Fitness corporate and let them know how poorly run this gym is.

Original review from September 24th, 2024:
I have never seen your staff clean up and as a result the weights are scattered everywhere. We can never find a matching set of a dumbbells and the dumbbells are never in the correct place. Kettlebells are scattered all over the gym as well. There are plates sitting on the floor in every place imaginable. I've been going to this gym for a long time and it has become messier over time. I walked in yesterday and saw on of your employees sitting at this desk with their phone propped up on the desk, watching videos on it. This person needs to get up and re-rack some of the hundreds of weights that have been thrown about. Your trainers' area is the messiest area of all. There is an area with a sign designating it for trainer use only and it is a complete mess. Please show some pride in your work and clean up the place. Your trainers don't even use the training area anymore and have abandoned it in favor of using the newer space with the green floor and sleds. You need to make a schedule for each shift so that every hour, on the hour, one team member is designated to spend 5 minutes re-racking weights. If you did this for only a few days, the place would be completely clean and organized and it would stay that way with minimal effort.

Furthermore, the hot tub has a lift meant to lower and lift paralyzed individuals in the tub. This lift is the rustiest and most disgusting thing have ever seen. If you lower that disgusting thing into the hot tub, I guarantee people will want to get out and that will make the paralyzed person who is using it feel like a pariah. The bars that hold the lift together are so rusty and I bet it will break if you try to use it and people will get injured. On the other side of the hot tub is a stand-up changing tent. The tent itself is blue in color but the bottom of it is brown because it's always wet so it's completely covered in mold/mildew at this point. Yet another piece of equipment that you don't clean.

Seriously. Please have your staff spend just a few minutes a day cleaning and organizing the equipment instead of standing around. Show pride in your work.

Source: Google

★ 5

Source: Google

★ 4

Great gym. I would give 5 stars except a great gym is often crowded with too many people.

Source: Google

★ 1

Deceptive practices in training sales department. Multiple, outright lies. Then predatory with collections. Avoid!

Source: Google

★ 1

I am cancelling my membership. In the sauna women routinely sit fully clothed wearing sneakers, socks, polyester gym clothes, hooded sweater, over-ear headphones, product in their hair, full make up. There need to be rules posted and enforced. I am sitting there in a towel, inhaling steamed sneakers and plastic. Also, they all have their phones out, which is not appropriate in a space where there are others who are naked or in a towel. In addition, often they don't turn the volume off on their phones; they're flipping through TikTok videos and I can hear everything. Zero etiquette or attempt by management to set a standard for behavior. Not even a sign posted. It's just GROSS!

Source: Google

★ 4

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★ 5

Good help on things

Source: Google

★ 5

Source: Google

★ 1

***This review is specifically for Betelehem I (Beth), the Member Service manager at the Aurora location. The review below explains how this woman decided to intimidate me, harass me, and make me uncomfortable about an outside issue she has no part in.***

On Saturday September 28th at 1:10PM, I called the gym looking for my cardholder that I misplaced. I was trying to retrace my steps and wanted to check the gym just in case. I told Beth my information & the description of my wallet.

At first, she was kind and sounded like she was trying to help me. Right before I was going to hang up the phone, she brought up another person/employee that works at the LA Ballard location. It was at this moment, that I knew she knew who I was and was not trying to help me.

Beth told me that she has been receiving, "information from CORPORATE" to reach out to me about how I have, "made several calls to the gym" to inquire about the employee that works at the Ballard location. She wanted to know, "what I wanted from this person" and she smugly asked if she, "could help me in any way." THIS IS A BLATANT LIE FOUNDED ON PETTINESS. I have never called ANY gym in the Seattle area to ask questions about this individual, nor do I want any outside "drama" to affect her job. I do not care that she works for LA Fitness. I did not need any issue resolved. I know why Beth was asking me these questions & she clearly got a kick out of talking to me when she figured out who I was.

I was extremely confused why Beth decided to mention this employee to me. I simply called asking about my wallet and it turned into me being falsely accused, harassed, and questioned for ABSOLUTELY NO REASON. Shortly after, at 1:23PM, I called the location back with a witness/friend so she could also hear these false accusations.

I will admit, the call got extremely heated and out of hand; I do apologize for that. HOWEVER, I wanted to know more information about these "calls" that were made, the time of the day that they were placed, the number used, and what was asked, but Beth could NOT provide any further details for me. I am sure Beth made up this story to be slick and make me uncomfortable in support of her friend/colleague. In turn, she decided to "BAN" me from Aurora and forcefully "REMOVE" me if I come to the premises - all for my "attitude" and situation that SHE caused.

This is very upsetting - It made me realize these people have my information, when I call to the gym, the time and day I might check-in, and are also making up false stories to put in my file for other employees to see. Clearly, I am being watched and monitored. I have been a loyal client at numerous locations in the Seattle area. I go to the gym to decompress and not stress out over who sees me there.

To be harassed and berated by a person who has nothing to do with my life, over a petty and outside situation, is completely UNPROFESSIONAL. I simply needed to find my wallet and was treated unfairly with my privacy invaded.

LA Fitness clearly employs people who like to go on power trips with their paying customers.

Source: Google

★ 1

Source: Google

★ 1

I asked the manager to turn down the music and turn it off in the guys locker room and she said she would and didn’t. The music is just as loud and just as awful. I am always asking them to turn it down I can’t even listen to my own music through my AirPods it’s so loud. Also it’s top 100 worst songs of all time. I’m about to change gyms it’s beyond annoying

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Signed up for a free 3-day trial, while having an account setup along with my activation code to scan upon arrival. However, when I got there the two women at the desk were not accommodating and unprofessional. One of them had me wait at the lobby for nearly 15 minutes to wait on the manager. Neither one bothered to inform the manager or any other staff member that a guest is waiting. I ended up walking out. Terrible service and was able to find a much better and professional gym nearby.

Source: Google

★ 2

I like this gym. It can get really busy especially during peak hours. For the 2 star rating my biggest critique is that people wear their shoes into the sauna on the benches which is extremely disgusting and unhygienic. The temperature is colder on the floor and bottom levels compared to the upper bench levels which allows virus/bacteria that gets tracked in to survive. Some locations had signage but no longer are posted. I have talked to the front desk to ask the manager to hang a sign outside the sauna staying no shoes in sauna. Still waiting on a response!

Source: Google

★ 5

Source: Google

★ 5

They have everything you would expect from a gym

Source: Google

★ 5

Espectacular 👌

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★ 5

Amazing experience! 10/10! Would recommend to anyone. I’m from out of state, and coming to this gym has been great with their customer service.

Source: Google

★ 5

Pretty good. Cleaner and more organized than others I have been.

Source: Google

★ 1

Go ahead, people, tell me why a free day of use of the club can not be offered before you buy a membership? Go ahead, tell me...

Source: Google

★ 2

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★ 5

Croosngs Fascil Zeleke Gurmu

Source: Google

★ 5

Joe from Membership Services was super welcoming and helpful today. Completely different experience to Planet Fitness across the street. Thanks Joe.

Source: Google

★ 1

Facilities itself are great, employees are nice. But I am cancelling my membership after about 2 years since they cant seem to find a way to keep the sauna up and running. I no longer willing to pay $50 a month when one of the main amenities i go for is a toss up whether or not ill be able to use it for recovery. Incredibly frustrating.

Source: Google

★ 5

Source: Google

★ 3

Wish is wasn’t so busy literally wall to wall bodies. Also I wish they would move the leg equipment and a different area so all the people doing cardio aren’t gawking at you. The arm and back equipment could be out in the open area… leg Equipment in front of the mirrors.., just makes more sense to me

Source: Google

★ 5

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★ 4

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★ 3

Fine facilities, people were kinda rude

Source: Google

★ 5

Joe Ghebrehiwot and Beth Ingram are always friendly and welcoming and they make going to the gym a more enjoyable experience. Both Beth and Joe customer service are an incredible asset to the LA Fitness team. I am really impressed with both of their knowledge of your product, helpfulness and amazing positive attitudes. It's refreshing to interact with both of them on my gym visits. The Aurora gym is clean and well-maintained and has a nice assortment of equipment and I enjoy the variety of group fitness classes offered. Please bring back Kick Boxing.

Source: Google

★ 5

Source: Google

★ 5

Been going to this LA fitness for a couple years now. Has everything you can ask for free weighs, basketball court, squash court, all type of classes, pool, sauna, Friendly staff.

Source: Google

★ 4

Great gym with great people. Have a wide variety of equipment including a dry sauna, hot tub and a 3 lane lap pool.
Plenty of locker space and showers, just don't forget a lock because they don't have spares (found out the hard way).

Source: Google

★ 5

Source: Google

★ 5

I’m a member at LA Fitness on Seattle's Aurora Avenue and I can confidently say it's been a fantastic experience, thanks in large part to Joe, one of their exceptional staff members. Joe goes above and beyond to ensure every member feels welcomed and supported.

The facilities themselves are top-notch, always clean and well-maintained. The equipment is modern and plentiful, so I never have to wait long to use what I need.

What truly sets this location apart, though, is the sense of community fostered by Joe and the rest of the staff. They genuinely care about the members' fitness journeys and are always ready to offer advice or encouragement. It's this personal touch that keeps me coming back.

Whether you're a beginner or a seasoned gym-goer, LA Fitness on Aurora, Seattle, is an excellent choice. And with Joe leading the way, you can expect nothing but the best in terms of service and support. Highly recommend!

Source: Google

★ 4

Gym is clean and well stocked. I love that there’s a sauna and plenty of racks and machines. I wish they were open later, but that’s okay. I like that there is a good diversity of people every time I go!

Manager Joe is super friendly and welcoming and seems to remember everyone individually. He made signing up a breeze and always waves hello when I walk in. The customer service in general has been fantastic.

I think the value you get it great, especially with the other locations in seattle you can use as well.

Source: Google

★ 3

I have been coming to this gym recently and have truly enjoyed my experience! This gym is clean and there are several machines to choose from. The staff are kind of friendly I asked Ismari to charge my phone because it’s an emergency and she respond with a really bad actitud telling me that she can’t charge it, so I suggested to hire people with good actitud.

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★ 5

Best gym!

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★ 3

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★ 5

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★ 5

Great staff , Beth, and the Manager Joe were amazing and really helpful. The facilities are clean and it's a friendly atmosphere.

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★ 5

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★ 5

Complete service facility. Friendly staff. Not too crowded during non-peak hours.

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★ 2

Much of the equipment at this location is broken or out of maintenance... I would estimate 1 out of every 4 machines are out of maintenance to the point where they are frustrating to use. If you don't attend the classes or events here and are paying $480 a year just to use the gym equipment alone you will be sorely disappointed. Too many people use this facility for it to be this poorly maintained.
E.g. ellipticals, etc missing rubber feet, they wobble. Many treadmills are powered off. Very many weight machines get stuck, probably need belts greased. Presumably very easy maintenance to arrange.
Staff are polite. Lots of equipment to choose from but not always available.

Source: Google

★ 5

This is my new favorite la fitness! They got a makeover a few months ago and it looks awesome. All the right equipment for getting everything done. I like the squat rack set up. Even better than the ballard signature in my mind. I live right near the ballard location and still drive up here.

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★ 5

General Manager Joe was super nice and welcoming!

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★ 5

The general manager Joe was super helpful and polite.

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★ 5

Went to the gym this morning 4/29 and the gym was the cleanest I’ve ever seen it, bathrooms too… So Nice!
I appreciate the positive welcome at the front desk as well, not too crowded today.
I highly recommend LA fitness to anyone wanting to get a great workout in a well run facility A+

Source: Google

★ 5

Love the sauna!

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★ 5

Easy to sign up and get started. Great value for the price!

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★ 5

Great gym, staff, atmosphere, everything you want in a gym

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★ 5

I have been coming to this gym recently and have truly enjoyed my experience! This gym is clean and there are several machines to choose from. The staff are kind and friendly. Joe is always available to answer questions with a smile. I enjoy coming to this location, and I will definitely be back soon!

Source: Google

★ 1

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★ 1

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★ 1

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★ 1

I will be putting in a complaint thru the state for trying to ban a person with Autism!
I saw a female compaint to the sales manager for no reason and I have everything on video!!!

The sales man manager thinks he a big boss thinking he’s all that but isn’t professional or takes care of business correctly the right way!!! Not to even say why is a salesman taking care of
Front desk manager problems!? I know how this place works so I dnt want to hear excuses!

It’s unbelievable the amount of judging, harrasment and bullying going on at that gym. I will be going further with a full investigation!

Trust me when I say it! I keep my wors and you woll be hearing out soon….

Source: Google

★ 4

Gym on aurora is great. Nice staff and machines. Juice bar is a plus. The only downside side is people don’t perform personal hygiene skills. There’s one guy at our gym that keeps coughing and coughing over and over without covering his mouth. So disgusting. Not only that people don’t clean machines after every use. I just don’t understand why people simply do not care about others.

Source: Google

★ 2

They have enough equipment/classes and things but it's crowded and people don't wipe equipment down and will just sit on equipment while on their phone for ten minutes. If you're close enough to walk to the gym and you keep your valuables on your person it's okay; otherwise you're flirting with getting your belongings stolen from the locker or your car window broken.

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★ 4

Despite its size, you can always expect a crowd in the mid-late afternoon. Best to go mid mornings

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★ 5

Joe was so wonderful. showed me around LA fitness and answered even my nitty gritty questions! Such a clean gym and great staff. 10/10

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★ 4

Better than the signature club

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★ 5

Great staff, easy to talk to too.

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★ 5

I recently had the pleasure of visiting this gym and I must say, it exceeded all my expectations. The equipment provided was top-notch and in excellent condition, making my workout experience enjoyable and effective. What truly impressed me was the incredible customer service I received. Joe was friendly, knowledgeable, and always ready to assist me with any questions or concerns. The staff’s attention to detail and willingness to go the extra mile made me feel valued as a customer. Overall, I highly recommend this gym for its good equipment and incredible customer service. It's a place where you can truly enjoy your fitness journey.

Source: Google

★ 5

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★ 1

Why offer free passes when they don't honor it.
They try to lock you in before even letting you walk past the receptionist. Very aggressive sales focused versus customer service. I would gladly sign up for a customer service eccentric environment makes for a better customer experience. Please rethink your strategy to appease the masses not just the meat heads.

Source: Google

★ 5

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★ 5

Joe was an exceptional helper, assisting me with my membership and getting started. He's a great guy, the best gym manager in the world. He's unbelievable and gets the job done. Anyone looking for a membership, please go to LA Fitness in Aurora and ask for Joe. Amazing guy!

Source: Google

★ 4

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★ 4

Recently renovated and looking pretty good. Some cable machines broke still and need repairs stepped up. Towel service seems to be gone; bring your own. Juice/smoothie bar is closed but they’re looking for an independent operator to resume that.
2/26/24 update - still no towel service, probably a permanent situation. Juice bar is open… sometimes. Staffing must be a challenge.

Source: Google

★ 4

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★ 3

It’s not the case only with Aurora LA fitness but all. Their equipment is breaking down in every branch of LA fitness in Washington state. I tried many, you hardly find a machine to workout either it’s scheduled for maintanance or Members are hoarding the machines using their phones sitting on the machines while others who really want to work out are waiting! No policy or guidelines for members!

Source: Google

★ 5

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★ 5

Beautiful facility with modern machines and equipment. Got an awesome pump in.

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★ 4

Nice place to workout, clean place friendly staff nothing but good things to say. One thing I don’t like is people who socialize on workout equipment like they aren’t even using the equipment but they will sit on it while texting or on TikTok then when you ask them if their done they get an attitude like your not even moving I see your scrolling TikTok hahaha just let me use the machine you can go sit somewhere

Source: Google

★ 5

Muz was a great help and very well informed about his gym. Doesn’t get too busy and the renovation adds a nice touch. Great gym!

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★ 3

We have been members since 2018. Our original membership mysteriously got canceled. They reactivated the membership but the price was increased about
20 % ,and they added an additional close to $59 annual maintenance fee. What a strange way to treat old members.

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★ 1

Canceling my membership has proven to be an ordeal! The first time l went they said their manager is not there and they can send me a form to fill out. But apparently the form needs to be printed out and mailed like in the 20th century! The second time I went in person they said that not any manager but only the operations manager can cancel my membership. So I should come before 5 pm. The next time I went they said the operations manager will be here after 2.30 pm. Wish me luck guys!!

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★ 1

disgusting place , a lot of dirt and rusty tools . what the hell am i paying for? 🤮two day later fixed amazing 😂🫶

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★ 5

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★ 1

I’ve never been to a gym employed by such ego maniacs, I hate to name drop but Beth is by far the worst. When I requested to cancel my membership she looked at me up & down then rolled her eyes and said “Are you sure? You look like you need it more than ever.” If you’re trying to change for the better STAY FAR FROM HERE!

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★ 3

I feel like LA Fitness has gotten two commercialized. Still a great way to burn some calories.

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★ 5

This gym is great! I love the staff and its cleanliness. I don’t feel intimidated at all as a beginner. Great place to start.

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★ 4

gym is kept clean and respectable for any gyms standards. awesome staff that are super inviting and helpful in motivating someone who doesn't even work out. juice bar is decent, with a wide collection to pick from. busiest times are between noon to 3pm and 7pm to 10pm so arrive early if you want to avoid alot of people. pool was closed today due to maintenance, but most of the time, I can get laps in without too many people in the pool.

overall 4/5 ⭐️⭐️⭐️⭐️ in my honest opinion.

saw post an hour ago from that bry person and had to set the record straight. how could there be a band-aid in the pool if it is cleaned daily and hasn't had anyone in the pool? some people be disgruntled, though.

Source: Google

★ 2

Staff at the front desk barely look up from their phones to greet you and act like it’s an inconvenience to help you check in. Commission-based salespeople use body-shaming to sell memberships; no one is walking the floor to see that equipment is clean and people are operating equipment safely. More and more equipment is cordoned off every week for personal trainer session use only. Locker rooms, showers, and pool are in minor states of disrepair— missing screws on hooks everywhere, a cleaning person sprayed bleach in the showers while I was in there (ouch my lungs- can’t imagine effects to hers!). I will not soon forget the bandaid I saw floating in the pool. Parking spaces are tiny. There is a hot tub which is redeeming. Would not recommend joining this gym; I’m reluctantly still here because it’s conveniently located.

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★ 4

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★ 5

I have been going to this gym for the past year. I love the front desk staff who greets me with beautiful smile when I come in every time. Joe the GM has been tremendously helpful to me getting used to the gym, which I was a bit intimidated when I started. He showed me around and gave me good tips on how to workout with the machines and fix my posture. I have also met incredible people in the gym. The yoga and zumba classes are very popular. Overall, it’s a very friendly and a clean gym. Thank you for the hard-work you do!

Source: Google

★ 1

I’ve driven up to this location on 3 separate occasions only to be told each time that the manager (apparently the only person able to cancel my membership) was not in. On top of their staff being incredibly unhelpful and misinformed, the manager does nothing to remedy their mistakes. Their misinformed and untrained staff costed me $200 after they’d promised to have cancelled my membership on their end back in September of last year. Of course, nothing was done to remedy or even remotely correct their improper handling and actions.

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★ 5

This place is great!

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★ 1

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★ 5

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★ 5

Great place to relax after workout you have sauna, jacuzzi and swimming pool, helps you to keep up in this life for the wellness and good lifestyle.

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★ 5

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★ 5

Front desk was nice. Muzz the membership director was easy to talk to.

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★ 5

Love to go there! Staff members are very helpful , is always clean

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★ 5

Joe and Muzz were great at the front desk!!!!

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★ 2

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★ 4

Joe was an awesome tour guide and the gym was clean and organized! Highly recommend! 🙏🏼

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★ 5

Really enjoyed our experience at LA Fitness Aurora. Joe was super helpful in getting me set up and I felt super comfortable there throughout my time at the gym.

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★ 5

Establishment was clean and tidy, the staff was also very understanding and helpful and met all my needs and expectations of what a great gym should be.

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★ 5

My neighborhood gym! My brother was in town and needed a spot to exercise and Joe took great care of us!

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★ 5

I had a great experience with the gym and staff at this location.

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★ 5

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★ 3

Although they have a lot of exercise equipment they did not have a few specific machines. The reason I pay for a membership is to have access to those sorts.

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★ 5

Very complete gym with exercise equipment, very friendly reception staff, ample parking. This Gym is one of my favorites!

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★ 3

Has to be the most nastiest workout center I have been to the smell of socks and sweat makes this place unbearable to handle. Folks coming in here must be aware of the sweat cleaning and hygiene.

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★ 1

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★ 5

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★ 5

I love this gym. Great basketball court. And they recently renovated the exercise equipment.

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★ 5

Prior members, left during Covid, and are now back. Convenient location, great facility and equipment. Met with Spencer West, for fitness review, and Spencer was great, personable, knowledgeable, spent the time needed with my wife and I (individually) to get back into a beneficial exercise program. We both benefited from our time with Spencer. The facility has had some updates since we were previously active, and it looks good.

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★ 4

Love the stuff

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★ 1

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★ 2

The classes are great when they do happen. But this store often cancels classes with little or no warning, which makes it hard to plan workouts. This store needs to step it up to match other LA Fitnesses in the area, which do update schedules on the app when classes are cancelled.

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★ 5

I loved their selection of machines. A lottt of cardio and strength machines. 10/10 would go again. The people were genuinely so nice especially with the 3 day free guest pass and not being from here.

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★ 5

Source: Google