★ 1

Oh man, I went here with a 3 day guess pass and was met with harassment and disrespect. I was asked to wait to talk to a manager, after a long wait the guys who told me to wait finally asked me to talk to him and took me to his desk, where I was asked a series of questions about my mental health. I replied with dignity and told him I’m only there to check out the gym and to find my time and motivation to start working out. He then decided that I was mentally unprepared and that if I wanted I could get a day pass. I told him I’ll get a day pass but after the interaction I felt disgusting and told them I would just check out the other location.

Absolutely, disgusting do not go here!! They’re a bunch of clowns. ( I was wearing a white shirt, a basketball short, my bag with basketball in it and my rundown Nike jordans) I was mentally prepared and was just looking for the best location to go to. And this was not.

The guys working upfront think they are all muscles but no brainers, and barely muscles.

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★ 1

Worst experience ive ever had with a gym, machines were constantly broken and down, the floor was filthy, the pool was never open, to top it off, I went in to cancel my membership, sent in the papers and it was fine for over a year, recently they've started charging me again, I don't have a membership so I've been dismissing the charges with my bank, they have nonstop called me from several numbers, bordering on harassment trying to get me to pay for a membership i dont have, insisting I never canceled it and im going to continue to be on a call list until the charge goes through, disgusting predatory practices:)

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★ 5

One of the cleanest LA Fitness locations in the U.S.

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★ 1

I had been meaning to try this place for months… a friend really likes her LA fitness in Bellevue. The manager was extremely rude and gruff and honestly it was a GIANT turn off, I didn’t use the rest of my one week membership trial after that first day. The manager assumed I was coming in just for a few days of free gym use and said I was probably just coming because my normal pool had shut down temporarily (it hadn’t - he misunderstood and took it to mean I was cheating them or something). Then someone else finished the sign on process. They both asked oddly extremely specific questions about my gym goals that I had no answer for- general cardiovascular wellness and well-rounded strength improvement? That was a foreign conveyor to them and they kept asking in different ways what I was hoping for. Then I got like 8 calls that first week after I got the free pass. Also, it was very unclear how to use/sign up for/ etc the various courts and/ or classes. Left a very sour taste in my mouth.

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★ 1

Incredibly rude staff. The "manager" Michael was so disrespectful when I was asking about billing questions, and was confused about my membership. I signed up online and was unaware that I did not have access to all LA Fitness locations. I would have ultimately upgraded, but the poor treatment from the staff was it for me. I will never sign up here again!

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★ 5

Great customer service, thanks Tiffany!

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★ 5

Sarah was fantastic! It was a great session to have her help me with my workout plan.🙂

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★ 1

Do not sign up for the Pilates membership or other add-ons at LA Fitness on Sixth Ave. They don’t tell you upfront how hard it is to cancel, and when I tried I was told it can only be done Monday–Friday, 9–5 — the same hours most people work. If the process were simple and transparent, I would have canceled last month. The whole setup feels misleading and unfair. There’s even a lawsuit against LA Fitness right now for their cancellation practices.

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★ 5

I was helped by their amazing general manager and assistant personal training director. They were nothing but supportive, helpful and kind. If you are looking for a wonderful gym, to either work out solo, with a trainer, or in a class, they will help you find your healthy path and support you through it. Trust them with your journey and they will help you change your life for the better. Definitely recommended to everyone! Please try it out!

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★ 5

Sarah marsh was awesome she gave me so much tips and pushed me to the limit I am so grateful to be able to do workout with her!!! I definitely recommend her and all the stuff amazing energy and positive vibes!❤️

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★ 1

Michael is the most unprofessional person I’ve ever met I went in to cancel mine and my husbands membership fool only canceled one I’m a mom and work 12 hours a day 35 miles away gave me shit for taking 2 months to come in after being charged for those 2 months and couldn’t give me a refund for “not having proof I tried to cancel 2 months ago” are guys that dumb my husbands was canceled 2 months ago and he’s the main account holder so stupid with their overpriced gym memberships

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★ 5

Best gym in the North End. Crunch is small and their staff are disrespectful. YMCA is full of kids. Manpal the GM explained everything to me and I even started Pilates because of all the health benefits. Highly recommended, worth every penny to make my lifelong health better.

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★ 5

Came in for a day pass and got a good lift. Bathroom and equipment was clean, and the front desk was helpful getting me set up with a guest pass.

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★ 5

Aj had great hospitality! Showed me around the gym and made the entire experience very comfortable and easy going

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★ 2

Pretty crowded, not as crowded as say the Tukwila LA Fitness but it's crowded. The staff is kind. The place is pretty filthy and disgusting, would not recommend showering here or even using their pool/hot tub. Overall not very good

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★ 1

Absolutely horrific experience. I wish I could give zero stars, but I guess that’s not an option. Went to cancel my membership in February… still getting charged now in July and I’m getting harassed by this location that my dues haven’t been processed for July when I thought I was canceled in February but they’ve been charging me this whole time. When I told them I canceled my account, they told me I needed to pay my dues for July before I could cancel it again… wth. They won’t refund me, and continuously gave me the runaround calling different “managers” they would say they’re giving me corporate’s phone number when really they were just redirecting me to another location. Not only that but this location is filthy and disgusting, which is why I canceled my membership in the first place. Absolutely zero privacy in the women’s locker room with men coming in often. Things being stolen, and it never being clean. So don’t go here unless you wanna get scammed out of your money and pay for a garbage facility that doesn’t give a crap about their customers. :)

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★ 1

Homeless need not apply....

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★ 5

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★ 1

Love the facility and the equipment is great. Just wish somebody could give me answers. I have never gotten a straight answer regarding anything from this group.

The latest is their Pilates gym that was supposed to open mid June.

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★ 1

Hate this gym as a whole. Too costly, top many fees, and customer service is crap. They had me paying monthly for a kids club I would've had to drive 30+ min to even be able to use, because the location closest to me, which is the 6th ave, didn't have one. It was there, they just weren't willing to hire people to run it. We weren't able to use gym and we're advised to freeze our account because that would be cheaper. I physically couldn't go because of a temporary limitation. What they didn't tell us, was we would still be charged a large annual maintenance fee still. When I called to speak with someone about it and see if we could get it refunded this time, due to the miscommunication, even if it meant canceling our accounts. I was told absolutely not. There was no way they could help us with that and we should've known because it was in an emailed receipt when we froze our accounts. I didn't see the emailed receipt, I'm sure it was in fine print somewhere. Which is bull crap. It should've been stated to us so we could've decided to outright cancel instead. But they kept us on the hook for extra money for a gym we weren't even using. Just a warning to anyone who signs up here. Never had these issues with 24hour fitness.

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★ 3

Signed up for the personal training through Kane. As we were signing through the contract he read through it and just told me to sign on each line. He knew I was only going to be in WA for a few months and told me I could cancel when I felt I had gained enough knowledge to continue on my own. That was 100% not true. I found out I was locked into a 10 month contract and I won’t even be around for half of it.
My personal trainer Zach was amazing and very helpful (5 stars to him).

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★ 5

Friendly and helpful employees

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★ 5

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★ 5

Ideal location, staff is cool specifically the general manager Manpal down to earth and personable. Everything thing is solid there with the basketball court and sauna my only concern is the outdated equipment once they renovate this location will be A1

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★ 1

Good luck trying to cancel your membership. I got the runaround. I called, emailed, got the run around, absolute predatory practices.

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★ 5

Well for the type of gym/fitness complex that are available to our average person who wants to get in shape LA fitness is fantastic The one on 6th avenue where I tend to go and Tacoma has basketball racquetball a wide variety of fat burning machines you know it's such a stationary bikes or stairs and then large number of weight lifting machines and a big selection of dumbbells and a few benches and safety racks to squat in overall I can't really say it's missing anything
generally speaking that the average person would look for

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★ 4

So they changed things up which now I have place to do traditional pull-ups (couldn’t do them on the cables because I’m short) BUT their treadmills are falling apart 😐

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★ 1

Awful!

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★ 5

Matthew, Cain and Manpal are all great staff! Super knowledgeable and overall kind people!

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★ 5

Haven’t been to the gym in awhile but decided to try some gyms in the area but still ended up going to LA fitness. They’re always keeping things clean and have a sauna. Staff has been very helpful. Manpal and Kane always make it a great experience. Friendly and easy to talk to if I have any questions. Kane provided great input on my goals during the complimentary training session. This gym is also very pet friendly. I take my service dog Moose there with me and they are always very welcoming to him.

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★ 5

This is the place where you can get the best professional customer service and experience, the personal training is absolutely essential to get results and keep on the time

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★ 5

In my past professional background call for physical fitness this introduction and training. By the head trainer gave me a more spiritual connection that enabled me to to connect with my mine and body. The knowledge this gentleman has surpassed any of my past professional trainers in my past professional sports namely professional football American football League. It was a blessing to meet him. Praise God

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★ 4

Busy location with decent machines.

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★ 5

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★ 5

PTD Kane was awesome during my fitness assessment and made me feel comfortable. Explained everything really well and got me set up for future training sessions.

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★ 5

Was visiting Tacoma from the middle of December 2024 until April 8th 2025, was referred to this gym by my daughter and her family, was warmly welcomed by Manpal and Michael who over the length of my time there were very professional and courteous to me and as I observed to all the people coming and going on my visits daily. The atmosphere is welcoming and the place was kept clean, all the staff I encountered were friendly and professional. Will definitely recommend this gym and am looking forward to working out there upon my return.

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★ 1

Women’s Privacy Violated – Male Workers in Female Locker Room

Absolutely unacceptable behavior at the Tacoma–Pearl Ave LA Fitness. Male repairmen were sent into the women’s locker room during business hours while women were using the toilets, showers, and sauna—without proper warning or closure. This is a total violation of privacy and trust.

Even worse, the only notice they provide (if any) is a small sign at the front desk or locker room entrance on the same day. No advance warning, no emails, no app notifications—just a surprise that puts women in an incredibly vulnerable position.

This is reckless, disrespectful, and downright disturbing. LA Fitness needs to implement basic, common-sense policies:

No men in the women’s locker room while it’s in use
Advance notice for any maintenance
A real effort to protect member privacy
Until they fix this, I’ll be warning others to avoid this location. If you care about privacy and respect, go elsewhere.

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★ 5

Had a great introduction training session with Kane. He was great about helping me navigate my workout with an injury. Not only did he know his stuff but he made it fun!

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★ 5

Matthew is the guy!! Super helpful when I had questions about the new Pilates program. Didn’t feel only like a sales pitch, he genuinely was making sure I understood the benefits of LA Fitness. Whenever I see him when I arrive for my workouts, he makes a point to say hey to me.

Source: Google

★ 5

Great place to get your work in & get out. Everyone’s pretty friendly & respectful. Solid basketball court too

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★ 4

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★ 5

Been coming to this establishment for a couple years now, this location definitely has potential to stand out from other locations because of the building it occupies. Cool staff, spacious atmosphere to get a good workout. I left my jacket in the locker rooms and they retrieved it and kept it safe till I came by and picked it up. Compliments to the janitorial staff for keeping the place well sanitized. Give this gym an award recognition! 💪👏😏

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★ 5

Always easy to get in, work out, get out.
I hope one day they fix the machines that have 5 &10lb weights on the sides, that can't be used. Seems like it's time for carpet replacement.
Staff is friendly and helpful 😁

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★ 5

Truck driver here so parking is always my #1 concern, this location is good, plenty of good parking in the back and nobody bothered me. Everything else was good and of course LA is always a better stop than planet fitness so I enjoyed it. Only issue was the shower barely got even warm let alone hot, that kind of sucked

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★ 5

I can’t say enough great things about Manpal Deol and Laura at this LA Fitness location! Every time I walk in, Manpal is always radiating positivity, helping others, and keeping the energy high with a smile on his face. His dedication to the members and his uplifting attitude make a huge difference in the gym atmosphere. I also want to give a huge shoutout to Laura, who is hands down one of the hardest workers I’ve ever seen. She’s constantly cleaning, organizing, and putting weights away, never stopping. I’ve tried to help her out with the heavier weights when I’m around, but her work ethic is unmatched. On top of that, she is one of the nicest people you’ll ever meet. This gym gets 5 stars solely because of these two incredible employees. Their hard work, kindness, and dedication make this location stand out. LA Fitness is lucky to have them!

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★ 5

Great gym but needs a remodel

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★ 5

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★ 1

This place is junk all broken everywhere and water is cold shower and little amount water can’t shower or hair wash

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★ 2

Several downed stair climbers, core machines.... worn leather/vinyl on various equipment machines down have been down months.... besides that turf workout area is legit!!!

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★ 1

Limited equipment. They took access away from the only straight up & down smith machine in the entire gym. I asked to use it when nobody was being trained and was told no. If I’m paying almost $50/month for a membership, I’m using whatever machine I want. Sauna is never working at this location either

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★ 2

Please turn down the music. 9/10 people have headphones. They're BLASTING the radio at this place. It's impossible to focus. Please 🙏 🙏

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★ 3

The gym is finally getting some cleaning staff and is getting cleaner. Gym needs more paper towels throughout gym and spray bottles.

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★ 3

I was told the pool is heated to 85 degrees and this is not accurate. Maybe 70? It feels quite cold

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★ 5

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★ 5

Excellent customer service.

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★ 4

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★ 1

Had a week pass that wouldn’t be honored because I had no intention of joining, front desk receptionist was not a very great person to sell the gym. First impressions, awful.

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★ 5

This. Very. Ordered. And clean. The spa is very clean Looking forward to returning. Another. You see.

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★ 5

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★ 5

Super friendly! :)

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★ 3

When machines go out of service, they stay out of service

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★ 5

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★ 5

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★ 1

It was hard to ask to keep sauna clean, but also one of the managers covers some friends who think they are a priority in that place

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★ 1

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★ 1

If they say they’ve cancelled your membership—DON’T TRUST THEM. Get proof of cancellation and do not leave until you have it, or they will continue charging you for a crappy membership you don’t even use. Terrible experience.

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★ 1

Sauna is broken 90% of the year.

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★ 5

I love this gym. Friendly staff, regular cleaning and updating. In the last few months I watched them drain and scrub the hot tub, paint the pool area, clean the pool and fix both saunas, multiple times. The men keep putting liquid on electric coals and short circuiting it. They complain it's broken but it's their own doing. The gym does its best to keep up with it but it keeps occurring. People who go here are messy and some tend to not clean their machines after use, which is nasty. Always clean your machine before and after, just in case. Most of the people are friendly and luckily no one has cameras recording. I've never had issues getting a bench, pulley or the machine I need to use. The racks do get busy. Tons of cardio machines. Some days/times are busier than others and the pool lanes can get full. But again, people are friendly and don't mind sharing lanes. The parking lot has plenty of parking. I needed to downgrade my plan from family to just myself and they took care of it, no problem. The staff really are great.
Only complaints are that I wish others cleaned up after themselves, to include in the locker room and that thieves didn't steal from the men's lockers.

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★ 3

Like this location overall. Nice staff.
Place is picked up a lot more than other locations.
However it feels like something major is being worked on often. Sauna currently

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★ 5

Overall this facility is pretty good. The staff are really nice and helpful. It’s really close to point defiance. For me that’s a little out of the way but it’s really nice when I’m planning a day at point defiance which I do regularly. I can go here after hiking and enjoying the park and use the hottub and shower for recovery from outdoor exercise. It’s a big location and seems pretty clean.

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★ 5

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★ 5

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★ 4

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★ 1

Enjoy a good sauna? Don’t come here. Saunas been broke for about 6 months.
It’s part of the membership you pay for.
Ask when it’ll be fixed? They have no clue.
Ask a manager? They just tell you a random day to get you to go away.
WAY too much money for a gym that’s ALWAYS broken; bikes treadmills included.
24 hour fitness is 8 minutes away from this location. Pool, sauna, court, you name it.
Significantly cheaper and the sauna works 🤷🏼‍♂️

Source: Google

★ 1

I came here to use a one day pass I got from the Web. The manager would not let me use it. She said I had to pay twenty dollars or so and do not accept the passes.

This is false advertising. She was a white woman maybe in her thirties. If I decide to sign up for a membership, I will make sure to go to a different LA Fitness so she does not get any kind of credit.

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★ 1

I canceled my membership in early June and asked to not be charged again. I hadn’t used the facilities in months.

I was asked to come in person on June 28th to pay for my last month and cancel. I was told that after I paid, Michael would apply for a refund for the dues I had to pay in order to cancel. I informed the gym on June 3rd that I was discontinuing services.

I still had to come in person and pay an extra months of dues just to cancel which is ridiculous. But Michael told me he could get it refunded so I was happy to do it.

The refund hasn’t come through, so I talked with my bank and explained the situation and how I was asked to pay for a service I had discontinued. Essentially I am being held hostage by LA Fitness for wanting to cancel. Now I am being asked to pay AGAIN to cancel my membership.

I had canceled June 3rd. Why am I still being harassed over a month later?

The facility is outdated as well. Not a bad gym. But when you want to cancel expect to have to buy your way out.

Really a bad experience for my wife and I. Feels like a big corporation is holding me up with red tape for trying to cancel. Terrible experience.

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★ 5

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★ 1

Sauna is constantly broken.

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★ 5

Hot tub was great!

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★ 5

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★ 4

Pro: Not crowded. Tons of parking. Friendly staff.
Never a wait for machines I use.
Con: Idiots often break sauna. A little dirty, despite good workers constantly cleaning.

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★ 5

Great service and wonderful staff members, the front desk staff is always super greeting especially Micheal :)

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★ 1

I want to like it. But the sauna has been broken several times this year. The pool area has tiles popping off the walls and the carpet is old stained and ripped. They have raised their prices but there is nothing that has been improved.

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★ 1

This gym has a really neat feature. While you’re working out people will bust your lock and steal your wallet/keys from the locker room!

I had this amazing experience while using a trial pass to sample this incredible gym and it’s unique thieving amenities.

Needless to say, I lifted a few weights and was able to interact with Tacoma Police. Super neat!

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★ 1

Spoke with Alexis to discontinue my membership after moving out of the area who confirmed my account was deactivated. Was charged another month the next month where I called and cancelled my membership again, then charged the annual fee 2 months later. Asked for a refund and no help was given

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★ 4

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★ 5

Very nice. Staff was professional and there's lots of equipment

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★ 1

4-5-2024 update
This facility has become disgusting. A year or so ago the two main custodian employees left. Ever since they left the cleanliness has gone to zero. Dust is everywhere. There is no maintenance, only occasional repairs. The pool is falling apart. I’ve been a member for 6 years and recently quit. The entire gym needs a solid makeover. New carpet, drywall and tile repairs in the pool and a custodian team that can keep the building clean.

I’m a daily gym user and have been a member for over 5 years. The negative comments are laughable. The weekday crew does a great job cleaning up after a bunch of slobs. The equipment gets used and abused. They have a repair person that comes in weekly. The pool is 82 degrees and rarely busy. It’s clean. The members are friendly and so is the staff. The rates are far better than the Y, and with a pool the rates can’t be beat.

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★ 5

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★ 3

I love the staff who work at the gym. The gym is clean and has everything you need. A few small things would make it 10/10.

1) The sauna in the men's room is often broken and not working. When asked when it will get fixed, the front desk has relayed that a third party is in charge of fixing it.

2) The girls sauna will not rise above 160; it should be at 180 as a baseline.

3) There are only 2 squat racks. Why are there 5 smith machines and only 2 squat racks?

Again, the team is lovely and kind. Very friendly.

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★ 5

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★ 2

Eh, not cleaned often enough. The pool and locker rooms are usually dirty. But I've seen them hiring, so I've seen what they pay, and it's not surprising they can't keep anyone around to do the job.

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★ 4

Pretty good overall. Only complaint I have is that one Sunday a group of thieves broke into a bunch of lockers and took everyone’s wallet. I got the money back but it was annoying. My advice is to just carry your valuables in a small bag with u as u do ur workout.

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★ 4

Clean

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★ 5

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★ 1

This place is beyond disgusting. Bathrooms and showers are covered in trash, mold, flossers, hair, empty shampoo bottles, forgotten swim trunks. The shower drains are always clogged which means you stand in dirty water. I’d be embarrassed to manage this place.

Half the treadmills are broken upstairs and have had broken screens for about a year now. Staff that sit around at their desk chit chatting and never go around to help anyone or clean equipment or anything.

I’d be embarrassed to be the manager of such a dump.

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★ 1

If you are thinking about joining LA Fitness for the group fitness classes, DON’T!
I use two locations, fitting classes from each into my schedule. About one out of three classes that I show up to the instructor doesn’t show up. Not sure if they get paid to be there but they certainly don’t act like it.

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★ 1

My personal training experience was very short lived… it’s not worth the stress due to LA Fitness’s manager failing to plan ahead… I should have done adequate research prior to signing up for Personal Training but the inconsistency is what caused me to break my contract early. It’s highly unprofessional. I will never fall for this again… they don’t have enough “master trainers” to even work evenings. They’ll suggest you drive 23 minutes to another location. Totally unnecessary.

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★ 4

Please bring back towel service that I pay for. It's not COVID anymore so we don't have the magical excuse to be lazy and cut costs anymore

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★ 4

Overall a decent gym for what you pay for. Pool and hot tub work fine. The sauna is nice after a workout. Equipment is all in good working order.

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★ 1

Never clean, broken equipment, always packed, not enough cables. Save you 55$ go somewhere else

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★ 4

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★ 2

The absolute dirtiest gym I have ever been to. Just walking in, the what should be smoothie bar that has a table in front is COVERED in dust. The machines are grimy. The treads are gross and mostly broken. The weights are not even the correct color they’re so dirty. The only plus side is their turf workout area but even that needs some upgrades.

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★ 2

So many things are "Scheduled for Service" Half of the treadmills haven't worked in months.

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★ 2

Broken equipment, sauna down 2 months, pool's filthy, music so loud can't have a conversation, and Mgr is very dishonest. Other than that a good but shrinking clientele.

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★ 5

I visited Tacoma for a week over the Christmas holidays in 2023. I knew they normally dealt in memberships, but I asked the staff if I could pay for a week or perhaps a few days while I was in town. They helped me out with a free temporary pass for the whole week!

I'd never been to a LA Fitness centre before, but I liked it. Good variety and quantity of equipment, no need to wait around for someone to finish their reps, and everything was clean and in good repair. They also organize their equipment by activity and muscle groups. Not to mention their pool, squash courts, and open training areas. All in all, I would definitely get a membership if I lived nearby.

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★ 5

Great place to lift

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★ 1

Staff members are clearly not trained, went in to cancel my membership due to moving and they gave me the option to pause my account which I was all for. I confirmed I wouldn’t be charged and that very month I was charged $11 which I was alright with, just assumed it was my account being paused and that was my new monthly fee. However I was also charged the annual fee which of course I wasn’t told that would happen, I was under the impression pausing my account would lead to zero charges.

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★ 2

On any given day, half the cardio machines aren't working, especially treadmills, and the bathrooms smell like pee. I only went there for the sauna, which is also out of order regularly. I will say in their defense that people toss water on it all the time, not realizing it's electric or just being too stupid to care. If the Y wasn't trying to charge me double I'd probably go there. Anyone know where else there is a place with a sauna?

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★ 4

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★ 1

Sauna and Pool is constantly broken. The Men’s sauna been down for a whole week. Half the Treadmill upstairs are broken and Men’s Locker room is always smelly and dirty.

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★ 3

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★ 5

Great gym. 👍

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★ 3

Lacking cleanliness

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★ 5

Amazing staff and amazing gym!

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★ 1

Do NOT use the LOCKERS (even with a LOCK). You WILL get robbed. This gym does NOT have SECURITY CAMERAS INSIDE or OUTSIDE of the gym. (The ones you see are dummy cams.)

The staff (at least the staff that looks up from their phone) is nice and they will comfort you WHEN you DO GET ROBBED (my locker was emptied out - wallet/VEHICLE stolen in a matter of minutes). So the staff is nice - but they CANNOT help you with anything that has to do with your personal safety or security.

The staff does NOT ensure that people that enter the building HAVE GYM MEMBERSHIPS. Sometimes the QR reader doesn't pick up membership codes (happened to me the DATE OF MY GYM ROBBERY) and they will smile and let you in. This COULD BE how the thieves get in.

My point with this review is to tell you it is NOT SAFE at this 6th AVE location. Take PRECAUTIONS with your safety and personal items IF you use this gym at this location.

The parking lot does NOT have LIGHTING. NONE.

**Update: The parking lot NOW has lighting - however - it is STILL unsafe.

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★ 5

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★ 5

Amazed that one can be a member here for around a dollar a day. Huge facility and fairly well kept. Keep up the excellent work.

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★ 5

Friendly staff, is very clean, the place is good to come with the family. Always peace to have a freak workout or just a short program for children

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★ 1

My partner asked them to cancel his membership months ago but they kept charging him anyway. Why is it our job to chase after people and make sure they're doing their job? If you've got any integrity you'll refund the several months you charged him after he asked you to cancel.

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★ 3

Great gym but the membership service is not good when it comes to guest passes. Was visiting from out of town and brother has membership and said he can get me a one week pass so I would be able to go while he was at work. Well after signing up I get a phone call from Molly about my vip pass. Her first question was do you plan on joining. To which I say I'm from out of town and she just replies or sorry can't get you a guest pass as they have a limited amount that they can give out per month. To which I'm like fair enough I have anytime fitness that I can go to so was not too bothered by it.

But I have now gotten 2 phone calls where they keep reminding me that I have a vip pass and that they are having a big sale on membership.

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★ 5

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★ 1

This place needs a better cleaner in the ladies bathroom sauna showers and floors in the hot tub section. It has gone from good to bad since Patty and Linda left. Recruit them back and offer more money. Added more pictures . Condition still has not improved. Disgusting!

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★ 5

Molly is awesome . I missed and appt with her due to an emergency but and calling to reschedule soon l! I met her in the target parking lot. Very approachable and friendly. Make me want to work out! 👍🏾

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★ 1

The worst La fitness that I went to. Not coming back again. Machines not working. The worst part was that they couldn't put the AC down, they said that " The manager has the key to lower the AC." And he/she wasn't there. Non sense answer.

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★ 1

Don't give them your credit card number

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★ 3

I really wanted to like this club more and make it my home club- loved the sauna, the professional and friendly staff, and how close it was to my home. But sadly almost every treadmill upstairs is either undergoing repair, or falling apart… literally. I joined a year ago and stuck it out thinking maybe they were just in a point of renovation, but the machines are constantly broken or if they work they’re peeling and falling apart. Would absolutely consider coming back if they made some necessary renovations and got well working machines.

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★ 4

We're going to pump you up.

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★ 3

This place needs a lot of care.
Take some unnecessary machines out, the rusty swimming pool needs a throughout clean-up, and the locker room seems too old. I think this place needs a total renovation. However and overall, you can still get your workout done!

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★ 5

Good hooping on Tuesday and Thursday

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★ 5

Best Gym in the area!
Tried a few others but this one has it all. Really love the pool, sauna and brand new hot tub (2023)
Manager is kind and professional, and was able to quickly process my cancelation due to a move.

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★ 5

Very clean place the bathrooms always looks clean whenever i go in there shout out to nay for helping me out find dome places in the gym

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★ 4

mostly clean. cable attachments are always missing though.

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★ 2

Kind of a gross place

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★ 4

The General Manager gave me a Grape 🍇

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★ 5

Gym is always clean and I like equipment

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★ 5

We went at around 11. There were few visitors. The swimming pool is open too. Classes have been reduced.
Most recent visit: the gym has expanded the training area.
The classes have resumed.

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★ 5

Nice people that run this place. Not too crowded.

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★ 1

Really disappointed in what this place transformed. Haven't been here for a year and today I was shocked. Smells very bad, poor ventilation, half of cardio machines are on out of service , sauna smells like restroom , wood is broken , hot tub is not maintained, smells bad also , felt like I'm in a basement cheap gym. Showers were dirty, water wasn't draining... this place have to be closed for a while and be cleaned , refreshed and fixed.

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★ 1

Don't go there to old for it and my heart won't take it to much

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★ 5

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★ 2

This gym has always been Known to be filthy. I even stopped coming here for a while. During covid they had sanitizer bottles out everywhere and everyone was always wiping down there machines. Now they've taken all those bottles away. So now that covid is pretty much gone we don't need to wipe down machines anymore? So gross!! I can see it getting back to that gross filthy state again. Bring the bottles back out so we can wipe our machines down!! Yeah I know there are paper towels and little sanitizer machines on the wall but that is SUPER inconvenient!!

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★ 2

It’s so crazy busy here you can basically never get on a bench press, any machine you think about has someone in it, the pool is full at almost all times. It’s hard to find a parking sport even, the gym itself is awesome with lots of equipment but the amount of people is a little ridiculous.

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★ 5

Loving the gym, it’s clean and they have plenty of equipment. Staff is friendly as well! Highly recommend

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★ 4

Great instructors...love their pool and sauna

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★ 2

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★ 1

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★ 5

This is by FAR the absolute most professional, friendly, clean, and well managed Work Out facility Ive ever had the pleasure of going too.
Ive been to over a half dozen la fitnesses, also been a member to 24 hr fitness, and the ymca.
This gym Bar none is always a pleasure to go to.
Im always greated with a smile and made feel welcome.
Every member of their team is amazing and always go above and beyond.

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★ 5

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★ 5

Lots of Equipment.

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★ 5

THE STAFF IS AWESOME, VERY FRIENDLY AND KNOWLEDGABLE. THE CLUB IS CLEAN AND HAS MODERN EQUIPMENT. GREAT OPERATING HOURS AS WELL. THE MEMBERS ARE FRIENDLY AND POLITE WHICH IS A POSITIVE REFLECTION ON THE STAFF!

Source: Google

★ 3

If it wasn't for the overload of FOX news on all the many tv screens this would have been my choice gym. Facility is great, staff was nice but I neither want nor need amped up political histrionics during my workouts. Please, let the gym be a place for all to come together in the name of health and wellness.

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★ 5

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★ 5

Good place. People dedicated to fitness and
Lots to choose from there.

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★ 4

Great facility and super kind employees! Only complaint is that it is always so hot in here! Needs AC and fans to move the air a bit

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★ 3

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★ 3

Frankly the pool was mediocre. But that's definitely not their big feature. Locker room was alright. Everything was certainly clean.

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★ 5

Only walked in to check times.

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★ 5

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★ 4

Love the uncrowded pool

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★ 1

this place was incredibly rancid and gross. they also fired my friend for no plausible reason whats so ever, despite the fact that he was a great and very beneficial to the company’s sales. get it together LA fitness.

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★ 1

Trash gym, rude employees

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★ 2

Nice gym but smells like ****. Place needs some ventilation for real

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★ 5

Michael the Ops manger is always super accommodating. He is very friendly and great with communication as well. I will follow Michael to whatever La Fitness he works at.

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★ 4

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★ 5

Very helpful staff and caring.

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★ 1

There is only 4 stair master that are in the club and only 1 works. With the other machines upstairs... 3 out of 12 treadmills work and no air is ventilating in the weight room.

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★ 4

Pretty awesome gym. Some of the machines are a bit worn, and there is wear and tear on the pool area, but overall good.

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★ 4

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★ 5

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★ 5

Amazing customer service

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★ 5

Friendly and helpful staff, justice was really great 👍

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★ 1

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★ 3

On my most recent visit(6-15-22)I'm guessing staffing shortages but i came in first thing 8am and bathrooms were not clean, floors were wet, trash was full, item left out from the night before.

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★ 4

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★ 5

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★ 5

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★ 1

They are very rude and it’s way too hard to cancel your membership, especially when you work two jobs. The only person who can do it is conventionally never there.

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★ 1

Insincere! Last month my wife locker was broken into, purse, keys and car stolen. They didn’t call the police. No light in parking lot. They did nothing to comfort her. Took weeks later called her back and offered one week free. My wife had $300 in purse, theft destroyed our car and caused $3,000 in damages, and towing company charged $450 for impound. No followup on how she is doing, no refund as she began going six months ago, no update in safety protocol. The thieves are probably still going to the gym!

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★ 5

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★ 1

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★ 1

Crowded and unclean. This place is full of gym rats that like to hog one or more pieces of equipment for an hour at a time. The place smelled like body odor. Also, this gym is poorly staffed and you can never get customer service in a timely manner. It’s impossible to cancel remotely… you need to either cancel in-person with a non-existent manager or snail mail a form and wait for them to process it.

Total waste of money

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★ 5

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★ 5

Great gym, provides a lot of utilities such as pool, hot bath, and sauna. They are quite pleasant.

Only things I would prefer to have it other way around is they don't provide lockers when really needed so you have to bring your own ones. Although they have small lockers that can be used. Pool temperature is fine. Hot bath wish if it was hotter. Basketball court is in maintenance and gonna report how long they will take for general maintenance.

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★ 3

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★ 4

I would give this place 5 stars but I bench 1000 lbs and squat 4,000 lbs and I can never find enough plates to accommodate my workout.

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★ 1

La Fitness has terrible customer service. You can call multiple time and never get a return call. I’ve been told twice I’d be emailed the information to cancel my account but have not received any information.

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★ 5

Friendly staff clean equipment. Nice set up with the treadmills and bikes on the second floor.

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★ 1

Just for a touch of reality, I added a photo of my injury. Anyhow, as you can see I suffered an Achilles Tendon Rupture, had to get surgery, and cannot go to the gym presumably for the next 6 months. I have tried numerous times throughout this week to cancel my membership, where the only two options is to come in person (hello? I can’t drive) or mail (who owns a printer nowadays?). The customer service is so poor; not only have I been dodged several times to speak to a manager, the regular counter people are so nonchalant that they may as well be as useful as a fake door. So if you wanna know how much they care about your individual situation? They don’t. Do you wanna know how easy it is to get in touch with a manager about cancelling? Impossible. Also a lot of their treads are broken and have minimal classes. Save your money on this poorly run business.

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★ 1

What is that smell. 😫🤢

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★ 5

Loved it so much I joined, I have an awesome trainer, Jackie. Very excited.

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★ 2

The facility is spacious, however the locker rooms and the restroom area are outdated and not well maintained. The front desk staff are okay. Lack of customer sevice. Word of caution: Please be sure to lock your vehicle and valuables are out of sight while working out. Unfortunately, my vehicle was broken into during the evening hours. The parking lot & the exterior building are not well lit and suggest better lighting at night.

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★ 3

They're doing a much better job of keeping the gym clean and nice.

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★ 4

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★ 4

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★ 5

Great gym. Great people. Always clean

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★ 1

Very happy

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★ 5

Nice place

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★ 5

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★ 4

Es un lugar donde se puede hacer ejercicio, deporte y relajarse en el sauna, jacuzzi y piscina, sin límite de tiempo y se puede socializar con todo tipo de personas, el equipo también se encuentra en buen estado, lo único que no venden bebidas hidratantes o jugos naturales. Tienen varias botellas con desinfectante y eso es bueno para la higiene .

Source: Google