★ 5

Great gym and friendly staff. Recommend!

Source: Google

★ 5

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★ 5

I'm so much more motivated to workout hard and show up consistently with otf compared to working out on my own. Great classes, great coaches, friendly helpful staff, and fun music

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★ 1

Like previous reviews- the free class is a trap and I got charged ~1000$ for that free class. Unethical payment policies and rude behaviour. Think google should introduce 0 star reviews for businesses like this

Source: Google

★ 5

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★ 5

OrangeTheory is great and you can tell the team really cares about their members! Good quality workouts and a great price for group physical training.

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★ 5

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★ 1

Just want to give advice to people booking the first free class, be wary of losing your money. The first free lesson is a trap. Remember that never leaving your credit card information, when you try to cancel the first free class, they will deduct your money. Wouldn't even think about doing business with them.

Source: Google

★ 5

Can’t say enough good things about this place and the people who work here specially their Branch Manager Conor, I was in a family emergency and had to cancel my membership for couple of months but Conor went above and beyond to help me with a smooth transition.I will sure come back to OT when my situation improves a bit.
Thank you Conor for all what you did for me🙏

Source: Google

★ 5

Very good friendly staff.
Excellent instructors.
Lots of class options.

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★ 5

The head coach Rebecca is fantastic. The staff is super friendly and helpful. The workouts are challenging but doable at any fitness level since modifications are shared. This is the only workout that keeps me coming week after week.

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★ 1

Had an argument with one of the trainers and now they are using my private information to subscribe to dozens of email newsletters and bogus subscriptions.

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★ 5

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★ 5

I love the workouts. Great instructors and very friendly staff.

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★ 5

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★ 5

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★ 5

The class variety each day keeps me on my toes and coming back for more! Couldn’t ask for better, more motivating coaches and the support staff are always a joy to work with.

Source: Google

★ 5

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★ 1

I did 3 classes at sammamish location. Coach wasn’t great at all. Doesn’t even teach or correct people. Once I was late by 6min and 44 sec and they didn’t let me in. Horrible policies at this location. Other locations have allowed me in before even if I was late. They literally don’t understand how difficult it is for someone to take out time for a working mom during weekday…

Source: Google

★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Love, love, love the workout at Orangetheory Fitness! The intensity and variety keep me coming back every day. The coaches are highly energetic, experienced, and passionate.

Source: Google

★ 5

Nice classes with great trainers. It has a different style of training so know before you go.

Source: Google

★ 5

Love OrangeTheory Fitness! Signed up in August 2021 and have been doing 4 classes a week (2 lifts, 2 2Gs).
The staff at Sammamish are especially friendly and motivating and very welcoming. Coaches are excellent they motivate you to get best out of you.They are full of energy and super friendly. I always feel fully charged and happy after every class. I look forward for the next class.
Love Orangetheory to the core.

Source: Google

★ 5

Love OT! Signed up in November and have been doing 4 classes a week (2 lifts, 2 2Gs)... lost a total of 6lbs and 4% body fat so far. The staff at Sammamish are especially friendly and motivating. Actually look forward to going to the gym now :)

Source: Google

★ 5

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★ 5

Awesome experience… tried for the first time a month back and seems like one of the good decisions I have taken .

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★ 5

OTF is an outstanding fitness program that offers a variety of challenging and effective workouts. Bike class is a fantastic way to get a low-impact cardio workout that is easy on your joints.

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★ 5

I’ve been trying to get into a disciplined workout regimen, and this is exactly what I get from Orange Theory. The combination of HIIT, paired with resistance training has been instrumental in achieving my goal to lose weight, feel energetic, and gain muscle. It’s amazing to see what one can achieve from a 60 minute workout at OT. Kudos to them!

Source: Google

★ 5

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★ 5

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★ 5

Staff was very nice, I actually booked my first class on wrong day and they were still able to get me on a wait list and into class. I liked the back and forth on exercises as if breaks up the routine.

Source: Google

★ 5

High intensity options both in cardio and in strength, good mix of workouts focusing all parts of the body on a weekly average , high bass music systems and good playlist that motivates to pump , group motivation, clear instructions from coach , motivation and posture corrections by coach . I always loved Zach’s workout in sammamish. He is very clear in his instructions, looks out for right posture amidst managing the time sensitive floor , also motivates to go beyond . Would completely recommend.

Source: Google

★ 5

Great place to make a commitment to improve ones fitness.

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★ 5

Montana is an exceptional front desk staff who explained everything answered all my questions. Coach Zach is awesome. He helped me with the setup, constantly checking with me during the hour and continually motivating.

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★ 5

The best place for good workout! ❤️

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★ 5

Otf has changed my life for good. It’s been close to 5 years I have been part of the community and everyday it feels like a new day🙂 Lot has changed in these years(health wise) but coaches are always ready to give options so that you keep on moving. Keep up the good work!!!

Source: Google

★ 5

Thank you OTF for changing my life. The staff are so friendly, the coaches are some of the best. If your looking to regain your youth, OTF is your answer. Low impact exercises and great cardio programs.

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★ 5

Outstanding staff, Great coaches and clean facility!

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★ 5

The atmosphere, ambiance, energy and the coach motivates you to go extra mile to push yourself and achieve more.

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★ 5

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★ 5

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★ 5

Fantastic community and amazing people

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★ 5

Love all things OTFS! Coaches, staff, equipment, music, team work, and the variety of the workouts.

Source: Google

★ 1

Horrible experience worst policies for cancellation so once you signup they will make you pay for two months atleast. Then I had elite membership with them and during my last month of membership I got covid. So, I called them it still have 4 classes (out of 8) left but due to covid I can't come in for next 7-10 days and my classes will lapse within few days. So, can I come later. They mentioned as your membership is scheduled for termination for next month so, no you can't use your class post your billing date. They don't care if you have covid or whatever. Orangetheory please be mindful of customers' situations.

Source: Google

★ 5

I love the workouts with excellent coaches, great music, and the motivation of working out in a group. I also love that the whole workout is mapped out and executed so efficiently by the coaches so that I can just follow directions and get amazing results. It's great that you get to decide how intense the workout needs to be. The only person you're competing with is the person you were the day before.

Source: Google

★ 5

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★ 1

Bad customer service. Was looking forward to coming in for my free trial class, but was treated very rude by the front desk when I arrived and decided I’d rather not support them. They were very short with me and didn’t seem to care about new possible members. I’ve had better experiences at other group fitness gyms. I wouldn’t recommend joining this OTF.

Source: Google

★ 5

great for staying fit and context switching from work closer to home.

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★ 1

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★ 5

very clean. everyone is so welcoming and friendly. it makes me motivated to workout. a little expensive!

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★ 5

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★ 5

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★ 5

I had just gotten to 50 classes before the lockdown. Now I'm back to worse than square one and starting over. OrangeTheory changed my life, my health and my body once before. I know I can do it again with their help. Fantastic coaches. I never feel judged by fellow gym goers or the staff for my lack of fitness ( or my quarantine backslide ). They have some great tools and events to help motivate. OrangeTheory has its own language but the coaches and front desk are always willing to help you understand. Its very much okay to start-from-anywhere. I ( still ) love it here.

Source: Google

★ 4

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★ 5

Best workout program I’ve ever done. Best shape of my life at age 51.

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★ 5

A great workout! The coach always explains modifications to meet your body abilities and needs. So much fun!

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★ 4

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★ 5

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★ 5

Great experience. Coaches are amazing and front desk always helpful. Very fun and keeps me motivated.

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★ 5

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★ 5

Great workouts, great coaching, convenient location right on the Plateau.

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★ 5

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★ 5

Awesome work out with a super friendly, helpful staff and very clean facility!

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★ 5

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★ 5

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★ 5

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★ 5

🍊I have (and still do) belong to several gyms. This one by FAR is the best -- best value, best staff, best customer service. And even has the best cleaning protocol to make the facilities as safe/healthy as possible.

I always have fun getting great workouts. The coaches are all great . Special shout outs to Zach and Eric who motivate me like no others. The front desk team are so helpful (shout outs to Daniel, Max, and Erin). The manager, Alex, is always very professional and goes out of her way to be a proactive, thoughtful communicator. I love OTF! 🍊

Source: Google

★ 1

Good trainers, shady business practices

This is my review from being at this facility for less than a month

The Good: The trainers. If you are not a newbie to exercising and know correct postures and techniques, you will get a solid workout. If you are not able to do any of the exercises, the trainers will help you with adjustments. The heart rate displayed on the screens is a really good motivation and tracking tool

The Bad: With the number of people in each class, there is really no individual attention. So if you are using a bad posture no one is going to correct you and this can lead to injuries.

The Ugly: The customer service. When I signed up I was told that if Orange Theory did not work for me I could quit and get a full refund. I was very impressed by the policy, because to me it meant that Orange Theory really cared about their customers. I decided to quit after 3 weeks of joining because of personal reasons. I was told that not only would I not get a refund because apparently there was another contract that I needed to sign (which was never mentioned when I signed the original contract and asked for clarifications) but I would also need to pay for an additional month because I didn't meet their 30 day cancellation policy. The manager had no response to how I would cancel within 30 days if I had only been there for 3 weeks. After getting on a phone call, she told me she wouldn’t charge me for the second month and then 2 days later went ahead and did it anyway. A day later, over email, she again promised to refund and then turned around and refused again. She then told me that there is a 2 month minimum membership. Very very bait and switchy where front desk will tell you one thing and management will then gouge you.

In short, be very wary of what you are told when you sign up. Make sure you have a copy of the contract and the manager personally signs off on it. I was very disappointed that what started off as a very pleasant experience went downhill so quickly because of how unscrupulous and customer unfriendly the management here is. I meant to join back in December, but after this, Orange Theory has lost me as a customer.

Source: Google

★ 5

I started going to OTF a month ago and I am already seeing differences in my daily activities

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★ 5

Love everything about Orangetheory!

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★ 5

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★ 5

Best workouts!

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★ 5

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★ 5

This is one of the best orange theory studios I have ever been to. Very spacious studio and parking is always available. Front desk people are awesome especially Daniel who is always super helpful. Love the energy always.

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★ 5

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★ 5

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★ 5

Love working out at OTF. I’ve enjoyed every instructor and music too! Signing up was quick and easy. Erin’s friendly smile and professionalism at the front desk sealed the deal. Thanks Sammamish OTF!

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★ 5

Only 3 classes in and I love it. The employees are nice, great workouts and it starts at all levels.

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★ 5

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★ 5

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★ 5

Love, love, love Orangetheory!! It has changed my life! I absolutely love working out now! Great coaches, music and atmosphere!!

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★ 5

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★ 5

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★ 5

Great workout! Staff is welcoming and very helpful!

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★ 5

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★ 5

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★ 5

Great coaches and planned workouts. I like the data driven results and encouragement from my spouse and other individuals.

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★ 5

The best workout concept! You can see results quickly.

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★ 5

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★ 5

(1) The heart rate displayed on screens helps me track where I am and where I need to be. This way I don't let my mind stop me from pushing myself and at the same time know that I am ok to be pushing hard.(2) The workouts are unique and varied and with a purpose, it removes the preparation out of my responsibility. I just come in and follow the routine. It is also a nice mixup of cardio, weights and core strengthening routines.(3) The class setting forces me to adhere to my time and also helps ensure I workout for a good 50min. It also helps to have others working out and you challenge yourself to be on task and share the energy. The music adds to the energy(4) The instructors are super easy to work with and are always encouraging and pushing us to do our best. The front desk folks are also super friendly and nice, it's a pleasure to come in and be greeted and to form a circle for workout friends(5) The equipment is really good. I have run on treadmills before and I would get ankle or knee pain, here I have not experienced those issues. I suspect it's the shock absorbing beltway that's helping. Of course and a good pair of shoes. The treads also have cool air blowing which really helps not feel stuffy and stay fresh, I find that particularly helpful. The liquid resistance rowers are also really good. I am glad there are foam rollers for us to use after workout and get those knots out. In a nutshell, I am someone who hated workouts and never did it regularly, and now I look forward to the workouts, I have been regularly going for over a year now (a huge achievement) and have lost 18lbs to date and gained muscle and shape.A sincere thank you to OT!

Source: Google

★ 5

I love orange theory it is addicting

Source: Google

★ 5

Love this studio, very spacious and well managed. Great ambiance overall. Coaches take very good care of everyone during the class and course correct you as needed. Everyone working here is amazing and helpful.

Source: Google

★ 5

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★ 1

Shady business practices. My local branch is across the street from my house in Sammamish but I joined this branch which is not in my neighborhood not knowing that if I i ever wanted to cancel that would have physically come into the Bellevue Branch to cancel. They do not allow you to cancel online or over the phone. I work full time with 2 small children and when my husbands work schedule changed it became impossible for me to get into the Sammamish location to work out or into the the Bellevue location to cancel. To top it off when I called to ask about cancellation they they did not tell me that they need a thirty day notice. Two months later I finally got the opportunity to go up to Bellevue branch to cancel because I kept my sick son home from school with and temperature of 102. I had to bring my sick son up to the branch in order to cancel. I explained the situation and they said said that they understood and would talk for the manager because I spoke to these people more than once and no one mentioned the 30 cancellation notice and they saw that I had not used this service in over 2 months. The “manager” never called me back and they just charged me anyway. Terrible service.! In this day in age there should never be a reason for a person to have to jump through so many hoops to cancel. They just want your money. They are not super supportive of people with children... no babysitting services. For how expensive it is you should get more. Not everyone has a nanny or parents at their disposal to babysit. I joined the YMCA because they can watch my kids while I work out. OTF got 3 months of payments out of me and I didn’t use the service.

Source: Google

★ 5

The interaction with the coach is wonderful, it really keeps you motivated to keep going!

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★ 5

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★ 5

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★ 5

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★ 5

This is the best workout program I have experienced and I have been working out a long time and have tried many disciplines. Every day is different and the workouts are challenging and fun. The coaches are fantastic and the staff is excellent. I always feel welcome and well taken care of. Oh yes, and the place is very clean! The fitness studio is cared for and we get to participate in the cleanliness by being required to wipe down everything we use. I have never been at a facility that is so focused on cleanliness! I love my Orangetheory Fitness family in Sammamish!

Source: Google

★ 5

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★ 5

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★ 5

The workouts are always different with tunes to keep you pumped. The coaches are amazing, available to encourage you and can alter the workout you do, to accomodate any physical limitation you may have. There is a range of times to work out, and workouts every day of the week. Even the staff encourage you to reach your goals and to challenge yourself each workout. After trying multiple gyms and workout styles, I have found a community and workout that keeps me excited and engaged.

Source: Google

★ 5

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★ 5

Sammamish OTF has fantastic coaches with great energy and who are very knowledgeable in giving variations due to injuries. Love how each day is different so I'm never bored.

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★ 5

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★ 5

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★ 5

I love that I get a full body workout that touches nearly all muscle groups each visit, with visible results not just on the screen, but also in my ability to go faster, lift heavier or row further. Energetic coaches keep the class on point and always fun music!

Source: Google

★ 5

I love OTF! It has completely changed my inside and outside self. I love that my girlfriends have a place to go to get exercise, while laughing and feeling challenged. We range in age and everyone feels the burn of the classes. I love our coaches! They have quickly gotten to know us personally and are very helpful with individual instruction. Sammamish is a better place to live because OTF is a special part of our community's fabric.

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★ 5

I love that OTF is a workout and personal trainer with one flat price. I also love the way I feel after my workout. The trainers are all amazing!

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★ 5

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★ 5

If you don’t want to pay for a personal trainer and still get a professionally guided workout, orangetheory is your best bet. I worked with Natalie, Tyler, Kirsten and Austin and they were all great. They give you cardio and weights training along with many other regimes.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

The coaches are so enthusiastic and the music playlists are always great. I also love the fact anyone can participate and work out at their own level!

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★ 5

Source: Google