★ 2

Unable to keep up with member's requests. App and scheduling bugs and issues. Coaches and management have shown their bad days. They can thank me for making their studio the best, but now that they've lost me let's see what happens to them as Queen Anne closed.

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★ 2

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★ 5

Natalie is the best trainer I've ever had. She is so positive, helpful, and plays great music. I would take her classes every day.

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★ 1

This Orangetheory, is located in shady side of the Capitol Hill and I don’t want to work out with them and I feel I must review for others safety (I usually won’t write a review even in a bad experience). I was late for a minute and was denied access to the class as I take a bus to ride to the class, I tried explaining my situation but no support. The 4 admin folks working were insensitive.So I plan to cancel membership as no basic human support for customer who is paying good money for membership. Moreover, now they are charging me another month for cancellation . They even wanted to charge a fee to pause the membership.Would not recommend anyone to join.

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★ 5

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★ 5

Looking to start your fitness journey? Look no further! OrangeTheory Capitol Hill has the friendliest staff, excellent set of coaches and most inclusive environment. Their circuit-style workout helps you effectively achieve a healthier lifestyle. One of my many favorite parts of OTF is that there are always new events or theme days to look forward to! I love how OTF has helped me change my life for the better. It’s a great community to join. Come check it out! First class is free so it’s worth a try!

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★ 5

This place has improved so much! The classes are easy to book and the current line of coaches are great

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★ 5

I can’t say enough great things about OrangeTheory Fitness Capitol Hill! From the moment you walk in, the staff makes you feel welcome and supported. The coaches are incredibly knowledgeable, motivating, and attentive, ensuring everyone—no matter their fitness level—gets the most out of their workout.

The workouts are challenging yet adaptable, and the mix of cardio, strength training, and rowing keeps things exciting. I’ve seen real progress in my fitness since joining, and I actually look forward to my workouts!

The studio is clean, well-organized, and equipped with everything you need for an amazing session. If you’re looking for a supportive fitness community and a workout that delivers results, OrangeTheory Capitol Hill is the place to be!

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★ 5

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★ 5

Love this studio and the familial feeling it brings. Thanks you to coach Missy and GM Mason for keeping the morale up!

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★ 5

I've been to more than 20 gyms, and this one is my favorite by far. The coaches are super energetic and motivating, the friendly staff greets you by name, and there's always something new going on with the workouts to keep things fun and interesting. This place got me all excited about working out again, and I’m in the best shape I’ve been in years.

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★ 5

Loved this location…. Higher tier than both of my home base OTs. Basically had a personal trainer for 5 days straight as very few frequented the early classes. Finished Mayhem challenge and accidentally signed up for 90 mins class following. Whoops. Had Coach Dashiel everyday. He was awesome as was the welcoming staff (the know and greet me daily and I’m traveling! )

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★ 1

Continues to charge my account even after I’ve canceled. Also beware it’s very difficult to cancel your account.

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★ 1

I used to love working out at Orangetheory, but when I signed up again the business side has been so shady at the Capitol Hill location that I don’t want to work out with them and I feel I must review (I usually won’t write a review even in a bad experience). The online promotion I signed up for didn’t have some stipulations the studio had but I only found this out once I tried to book a class. They kept sending me a different agreement for their studio to the online one I bought and then calling me and emailing me until I signed it. Now to cancel they are charging another month. They even wanted to charge a fee to pause the membership.
The coach was great -just not willing to spend my money at this type of business

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★ 5

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★ 5

These classes are different every time. Great energy, coaching, and atmosphere. I am known and welcomed every day. And I leave feeling amazing.

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★ 5

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★ 5

Great place to workout and push yourself!

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★ 5

Been coming here for years. The trainers are great, I appreciate the equipment they bring in. Allows for a range of workouts.

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★ 5

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★ 5

This is the best money I’ve ever spent. I love OT!

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★ 5

Its a very effective and efficient way to get in shape. I have gained so much muscle and improved my cardiovascular health in such a short time. I really notice a difference out in the world on how much I am able to do and how easier it is. I am a much better hiker because of it and it makes me feel so strong.

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★ 5

Seriously phenomenal workout. Take Ida’s class. She is the best juju in all the land.

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★ 2

The workout wasn’t bad! If you’re in it for the cardio and not worried about form when it comes to weight lifting, this is your place. Community is not a priority (even though they’ll tell you it is). And if you’re unsure after your trial, they’ll relentlessly call you every weekday. I’m rating it low because it’s not worth the price tag, in my opinion. You’re not developing skills other than learning to stick to the treadmill for 20 minutes if you can’t on your own. If they’d stop spamming my voicemail, I’d give them a 3 out of 5.

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★ 5

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★ 5

Great staff, coaches, and a nice, clean gym. Folks staffing the front desk are super friendly and helpful. The coaches are great in Capitol Hill. They each bring different styles of music and coaching styles to OTF.

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★ 5

People are very attentive and very welcoming.
The class is great, and you don't even see the time passing.

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★ 4

A place to get a good workout and break a sweat! I wish they had better ventilation and windows to let in more sunlight.

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★ 5

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★ 1

Can’t believe you’d fire your best coach

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★ 5

got held at gunpoint and taken hostage but the police got me out so nice gym good staff.

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★ 5

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★ 5

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★ 5

I recommend OT to everyone I can at all times. The coaches and staff are all excellent. The greeting, when you walk in, feels so warm and inviting. Highly recommend that you join OT!!

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★ 5

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★ 5

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★ 5

I absolutely love working out at Orangetheory in Cap Hill! The staff is always friendly and helpful, the equipment is kept in good condition, and the coaches are excellent. I am so glad I get to call Cap Hill my home studio!

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★ 5

Motivating, fun staff! Classes are fun and music is good. Shoutout to the coaches for giving it there all, especially Luis, the head coach. Take a class with him and you won't regret it!

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★ 5

Every coach at Cap Hill is fantastic, you are always going to have a great class! There is always more you can do to push to keep the workouts challenging and variety to keep it fresh. About to hit 200 classes with Orangetheory and so happy with the results I've seen since starting.

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★ 5

The workout is always so enjoyable and the coaches and staff are uniformly excellent!

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★ 4

One word - Cosmo!! His classes are great & he is the type of person who will hype you up and lift your spirits.

The location is good, the rowing machines could use an upgrade to the electric screens like in other orange theories. If you also end up on the tread as your last workout, you don’t get a lot of space to stretch :( the lounge & locker area is also pretty cramped. no towels here (at least I’m aware of) so bring your own!

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★ 5

Great exercise

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★ 5

Excelled and varied workouts. Coaches know their stuff and are very motivating. You babe the ability to make it as hard or as easy as you need to while still feeling like you're part of a class. Highly recommend.

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★ 5

OTF Capitol Hill Rocks! Great instructors and super friendly staff. Love these guys! Go Orange!

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★ 5

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★ 5

I love Orange Theory! I've taken classes with Ida and Cosmo and they are THE BEST! I originally started taking 2 classes a week but quickly realized that I was enjoying the workouts so much and increased my membership to the unlimited package. Super worth it!

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★ 5

Great workout! AWESOME staff and AWESOME coach. Love everyone there and the workout was solid.

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★ 5

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★ 5

The only workout I've ever stuck to thanks to the great coaches and amazing staff!

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★ 5

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★ 5

Great coaches, fun environment/community, welcoming to beginners!

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★ 4

Good

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★ 5

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★ 5

Great studio with great coaches! Parking is easy and they validate for 70 minutes which is helpful!

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★ 5

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★ 5

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★ 5

Great location and the staff are always friendly and helpful!

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★ 1

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★ 5

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★ 5

Amazing workout studio. The workout is based on the heart rates and the 5 zones. It’s high intensity cardio exercise with weight lifting as well. Builds a strong core

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★ 5

I've been coming here for around a year and I have absolutely loved coming to OTF!! I'm a really awkward gym goer and was nervous about the group fitness setting, but it really is *so* much fun. It's a game-ified approach to working out with clear instruction and motivation from coaches who really make the experience phenomenal. I also really appreciate the energy from the front desk and management -- everyone is super accommodating and flexible with billing or accounts freezes. While all of the coaches are great, if it's your first time I'd recommend Tiffany or Ida (they're both very friendly/motivating!).

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★ 5

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★ 5

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★ 5

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★ 5

Love this location! All the staff are helpful and all of the coaches are fantastic. They also validate parking which is SO nice!

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★ 5

Had the BEST first visit at the OTF Cap Hill! Jenny, Jacob, and Kyle were so helpful and friendly! Facility was extremely clean!

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★ 5

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★ 5

Love going to this orange theory location. Super friendly and helpful staff!! The trainers are also super nice and you enjoy working out with them.

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★ 1

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★ 5

I love the structure and variety of work outs! No day is the same and no muscle is missed. The fitness data is also a huge plus!

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★ 1

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★ 1

My friends and I wanted to try this gym until I was told about their terrible customer service. Rude staff, not being able to book a class or cancel your membership, wow. From reading these reviews and the testimonial matching I wouldn’t recommend this place to anyone.

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★ 5

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★ 5

Intense, but the right amount of competitiveness, motivation and fun! The coaches and staff are awesome, super nice and always ready to help out. When I email them, they usually respond within an hour. Oh, and Coach Tiffany has the best playlists

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★ 4

Good workout, awful parking as is expected. Disappointed by the lack of oranges available

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★ 3

Workout was good, but lacked in motivation. I go to different establishments just because I travel a bunch for work. Not sure if it was because it was too early, but I didn’t get the “excitement” vibes from my coach (Ida)

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★ 5

Love being part of the Orangetheory community here. Coach tiff is amazing and I had my first class with coach Ida this morning and she is so incredible and motivating! Everyone is so welcoming and the workouts are great. So excited to continue taking classes with them

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★ 5

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★ 1

They charged my card without my permission. When I asked for a refund since I was not using their studio, they blamed me for not reading their social media posts or seeing their signage. It is really disappointing that this company chooses to treat their customers this way. I have always enjoyed the instructors and the classes, however, the management is poor and needs customer service training.

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★ 5

I really enjoy the structure of the OT workouts — breaking up an hour-long workout into three distinct parts makes it much more enjoyable and the time flies by. I like the fact that the regimens for rowing/tread/floor are variable and change each time I go, it keeps me engaged. The group class aspect (and moving through the three parts of the workout in smaller groups), along with the visible HR zones on the screens, maintain my motivation but also allow me to ease back if I need to. I’ve only had class with one coach thus far, who I’ve really enjoyed, but I’m sure the other coaches are just as welcoming and I’m looking forward to working out with them. All the staff at the Capitol Hill location have been really friendly and helpful, and everyone there seems very nonjudgmental, which I massively appreciate as a beginner.

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★ 5

The coaches are all so motivating and personable! I love that there is a healthy balance of competitiveness and encouragement to listen to your own body and use modifications if needed. I enjoy having the metrics of splat points and my heart rate up to guide my own workout as well. I always feel challenged and so accomplished after a workout! I now feel confident using free weights and love the variety each workout offers. I’ve found a great community in OTF Seattle - Capitol Hill. The front desk staff and coaches are all amazing!

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★ 5

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★ 5

Orange Theory is amazing and life changing! The coaches are so kind and motivating and are always challenging us to push it to the max. No work out is ever the same and I love the way I feel after I leave OTF.

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★ 5

Love this OTF studio! The staff is absolutely amazing. The ladies working the front are always so kind and fun to interact with. Madeline and Daniel are two of my favorite coaches. They are both super knowledgeable, helpful, and fun during class! Highly recommend OTF and especially this studio!

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★ 5

I like that each workout is different and I especially like the encouragement I receive from the instructors.

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★ 5

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★ 5

I still love this place! The workouts are 1 hour, full body plus cardio. I reserve my space and show up. I love the ease and effectiveness. The heart rate monitor provides an excellent way to track your progress all the way thought the workout. The coaches are there to guide but you can choose to go at your own pace if you want to. The coaches and front desk staff are always on point and friendly. I am not self motivated to work out on my own. I need to be held accountable and thrive on class and coach energy. This is one of the only fitness routines I have stuck to. I really can’t say enough great things about Orangetheory.

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★ 5

I super enjoy going to this location! Everyone is always super nice and willing to help out, and coaches always are constantly looking out if everyone is doing their exercises the right way. You can always expect a fast response if you E-mail them about any issue. Will always recommend!

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★ 5

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★ 5

I’ve been to 8 different OTF studios in the past 5 months (3 out of state). The Capitol Hill studio in Seattle is by far the best. Their communication is excellent and they respond to mails and mails quickly. Their staff is extremely knowledgeable and rarely have to seek answers from someone else which cuts down on the churn for the customer. Other studios range from poor to great in the PNW but CH takes gold IMO. Thank you Jenny, Sara, Jacob and the rest of the crew - y’all are terrific!

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★ 5

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★ 5

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★ 5

Orangetheory is an incredible workout. The staff are knowledgeable, helpful and professional. It's making my post-COVID effort to get back in shape far more fun than I expected!

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★ 5

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★ 5

Great workout and staff! Daniel and the front desk team were welcoming and knowledgeable. Looking forward to more workouts here!

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★ 5

Great workouts, fun and enthusiastic coaches all wrapped up In an hour class. Perfect for the person that has a busy life and can’t wander around a gym trying to figure out what machine to use next! OTF for the win!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best workout ever.

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★ 5

Great workouts. Great staff. Great coaches.

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★ 5

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★ 5

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★ 5

The team at Orange Theory - Capitol Hill is the best! When I first joined OTF, my only goal was to workout every day. I wasn't motivated by weight loss, or training for a fitness event. I wanted a supportive studio environment where I could break a sweat and get a little exercise. Since starting, I have achieved this goal and accomplished so much more. These days, I consider working out part of my daily routine. It's a powerful habit I have built over time with support and encouragement from the OTF - Capitol Hill team and members. I find myself setting personal goals each week (run, don't walk on the tread; accomplish personal bests, complete Hell Week etc.) and the coaches always seem to know when I am in need of a little added "push." Thank you!

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★ 4

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★ 5

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★ 5

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★ 5

Great studio! Coaches have great energy and provide good feedback. One of the best studios I’ve been to.

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★ 5

It is a great workout!

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★ 5

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★ 5

OTF has been a great channel to get me back into shape and meet my health goals. The team at my home studio are friendly, knowledgeable and extremely encouraging. The flexibility of being able to access any studio in the States really works for my lifestyle and will keep me accountable during my busy work travels. Thanks OTF and a special thanks to the Capitol Hill Seattle team...you all rock!

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★ 5

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★ 5

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★ 5

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★ 5

I absolutely love OTF and it is a part of my workout fitness goals. I have become stringer and healthier then just going to a regular gym. I look group fitness and feel like the instructors encourage and push you to do your best!

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★ 5

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★ 5

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★ 1

I just had the worst experience here. I signed up for an intro class in order to see if I would like the place and was 15 minutes early instead of the required 30 minutes, so even though I only got six hours of sleep in order to get there, they did not let me attend. Talk about a bad first impression. And the receptionist was the worst part. She was very rude with no sympathy

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★ 5

Great staff and awesome workouts!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Great instructor during lunch hour on Sunday s at the Capitol Hill location.

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★ 5

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★ 5

I loved this class - it combines the three things that I love doing: rowing, running, and weight exercises. The pace is unbeatable. You are going, going, going from the minute you step in to the studio to the minute you step out.

The coaching is great, the music is amazing, and for someone like me (who has a bit of a competitive streak) it's great to be around other people, but still competing just with myself.

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★ 5

Killer workout!

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★ 5

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★ 5

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★ 5

Excellent trainers. Bobby, Tammara, and Dre really shine!

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★ 5

My girlfriend comes here 4-5 days a week and swears by it.

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★ 4

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★ 5

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★ 5

My gym. Thank you for making me fit! I am in so much better shape now!

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★ 5

I don’t normally enjoy working out, but the instructors and the overall energy of orange theory has me excited to go to class every time! It is a highly supportive and encouraging atmosphere and the variance from class to class keeps it interesting!! I’ve had great results and feel so much stronger! Love OTF!

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★ 5

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★ 5

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★ 5

Love that OTF! Staying fit and having fun is so easy with OTF!

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★ 5

Classes are challenging, yet accessible. Even if you're hurt or sore, you can make an Orangetheory workout work hard for you. And the coaches are great at pushing you to be your best every day.

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★ 2

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★ 1

I left the country and called to cancel my membership.
I have never witnessed this level of poor customer service to process a cancellation by the orange theory employee

Due to the matter going up and down within different employees ,without any intimation to me, please be advised that all this has caused exceptional level of discomfort.

Orangetheory has shown no compassion and just throwing legal terms to justify why the amount charged. Airlines and other companies reverse their fees given the medical emergency in the family. Please use a different fitness studio they are just a money making corporation.

The studio manager and all the employees of Orangetheory showed indifference and extreme level of coldness towards my situation.

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★ 5

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★ 5

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★ 4

Workouts are fun and motivating

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★ 5

A great place for an awesome workout!

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★ 1

Signed up online, had email confirmation for our first class and showed up early. Not only were we not on the list for the class but when asked if we could wait to see if anyone no showed, were told we had to be 30 minutes early and could not be accommodated. Terrible customer service.

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★ 5

Great instructors, easy and streamlined check in process! I love the workouts here and feel like I’m really maximizing the hour workout. With my schedule I don’t have hours to go to the gym so I need a workout that fits my lifestyle and Orangetheory does that perfectly!

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★ 5

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★ 5

The staff are really patient and nice with newcomers. They're knowledgeable about the workout, how to talk to all kinds, and about the packages and pricing options. I'm excited about it!

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★ 5

Good variety, fast-paced and intense, but customizable (I was able to dial it down while recovering from an injury and still had a great,,fun, and safe workout!)

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★ 5

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★ 5

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★ 5

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★ 5

The coaches, staff and members at OTF Capitol Hill are by far the best I've encountered. The energy at this studio is phenomenal. I highly recommend checking them out, you won't regret it!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

have tried to cancel my membership since moved. faxed form in. call everyday with ZERO response from a "manager", who seems to be the only person to be able to cancel policies. When I call always told that "manager" will call me back and never does. Ridiculous you have to go in person to cancel a membership. Filled out paperwork and faxed | confirmed received and still no action on my request. am still being charged monthly for this studio that I do not go to and followed protocol for terminating my membership. This organization is a racket! Going to report to the BBB.

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★ 1

I canceled on October 23rd, in person, because I lost my job. They have continued to take money out in November, December and January. I will never be a member of a club where I don't have power to control my own membership.

It's already a pain in the ass to have to cancel IN PERSON. I jumped through the hoops and I'm still 300+ in the hole.

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★ 5

Let me count the ways I love Orangetheory:

1. I love the cardio and strength combination. These HIIT workouts are so effective, and I always feel like I've worked my ass off each and every class.
2. There's always a killer soundtrack to keep you pumped during class.
3. I also love the mix of workouts/number of sets/repetitions/etc. Sometimes when you go to a regular gym, you don't even think to mix up your routine (or for that matter how many variations of a workout you can do to target specific muscle ares).
4. The ability to monitor my heart rate and keep track of my progress through class. If I happen to look up and see I'm a few percentage points away from entering another zone...it motivates me to work harder!
5. Pleasant staff and knowledgeable/dedicated trainers.
6. Corporate discounts on memberships.

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★ 5

I just moved to the area and have been trying the many OTF studios in Seattle. So far the coaches at this location are my favorite. Also, pro is they have two bikes, as opposed to most studios that have only one. Con is they are never in great working order--last time I went one had a missing pedal strap and the other had a loose pedal. I'm not picky, but you have to be able to secure your feet in properly to go hard on the bike.

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★ 5

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★ 5

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★ 5

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★ 5

friendly staff, pushes me so much harder than i would myself, efficient full body and cardio workout in 1 hour.

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★ 5

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★ 5

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★ 5

1. It changes every day (never gets boring!) and is the first workout I've ever been excited about2. It gets you results if you put the effort in. I'm in the best shape of my life after coming to the Cap Hill studio for the last 6 months.3. The coaches who's classes I regularly attend know me, know my abilities, my goals, and are always helping to support me and encourage me to reach them. 4. Everyone, from the front desk staff to the coaches, are super high energy, caring, and helpful!

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★ 5

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★ 5

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★ 5

I have only taken a few classes so far, but I love the energy and attitude of the trainers as well as the other people taking the classes. It is unlike any other group fitness class I have taken. I love that the workouts are always different and challenging. Would definitely recommend trying a class!

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★ 5

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★ 5

Best 1-hour workout I could possibly imagine

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★ 2

Classes are fun but somewhat repetitive. Biggest problem is the gym is way over subscribed. Their online system allows you to book weeks and weeks in advance so classes at peak times are always full with huge wait lists.

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★ 5

Great trainers and a great fitness workout.

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★ 5

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★ 4

Small but they got everything for the workout you want!

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★ 4

The workouts change constantly. Most staff is friendly and personable. Coaches sometimes don't engage members enough. In a group setting, self motivation is necessary. Exercise form should be more of a priority. I've seen excellent results. Have been a member for nearly two years.

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★ 5

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★ 5

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★ 4

Small studio but good staff

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★ 4

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★ 5

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★ 5

Orange Theory Fitness is an excellent gym for those who want a new and different gym experience. The one-hour classes are challenging and make the most of your time in the gym. The trainers are very attentive and encouraging. I joined in May 2015 and it's really helped me move toward my long term fitness goals. Orange Theory hosts special events, participates in community events, and makes each member feel valued. It's the best gym I've ever been to.

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★ 5

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★ 5

Love the workouts!

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