★ 5

Great staff all around

Source: Google

★ 5

I love everything about OTF Northside. The coaches are all amazing, constantly motivating and adjusting our form to be the best athlete we can be.

Source: Google

★ 2

As a long time OTF member, I have ALWAYS loved being in the studio. I love the workouts and the challenges. I really enjoy being able to see and track my progress. Much of my physical and mental growth has come within the four walls of an OTF studio. If you are looking for a routine that helps keep you motivated, OTF is the one you want.

Some where along the way at OTF Northside, I started hearing directly from the staff that I was "not liked". I was told this numerous times during my year with this studio. Which seemed so weird to me because I was never told that I had behaved in a way that the studio staff would take issue with me. In fact, I shared my gratitude and appreciation with the staff often. I always signed up (and paid extra) for challenges that they needed people to sign up for. I signed up for classes with low attendance after being asked to. I always held the brag board when asked and allowed photos to be taken, even though they would rarely share them, if at all. It seemed that after I downgraded my membership in October, this feeling of not being liked really started to show and it was clear that the studio wanted me to cancel my membership. Which I did.

I was intentionally being left out of things such as social media posts and shares (this was told to me directly from staff). It seemed that anytime I made a leaderboard, it would take weeks to share whereas if I did not participate, the results were shared quickly. My milestones were missed and not celebrated. I was hung up on by the head coach, emails were ignored, when I asked for help I was treated as if I were a burden. When I switched to 8 classes per month, staff signed me up for class, without my knowledge, and then refused to give me the class back until I asked them to confirm how I was signed up.

It got to the point where I was no longer able to sign up for any class that I wanted to take. I had to wait for a coach and front desk person that I felt safe with. That left me with one coach and one front desk person. Imagine having 8 classes to use per month and not feeling comfortable or safe enough to sign up because the staff made it clear that they did not want you there. At this point in time, I am still a member but cannot sign up because I no longer have staff/coaches that I feel comfortable around. I also refuse to sign up with coaches who have spoken poorly of me or treated me poorly because my participation in their class would result in more money in their pocket.

As a member who paid and participated with a positive attitude, I should have never felt bullied out of OTF. You shouldn't be told that head coaches don’t like you. You shouldn’t be told that staff do not like you and therefore leave you off of their social media. You shouldn't hear staff speaking poorly about other members while you wait for class to start. Members should not hear about internal problems. You should never feel uncomfortable walking through the doors in order to simply workout. But somehow, these things happened and its really, truly sad. This is not how to operate a gym.

I really hope that the owners see this review and take it to heart. I had asked to speak with one of them but was told it was not possible. I anticipate that the response to this review will not be a positive one. OTF Northside has a really good opportunity to inspire change and help others lead a healthy lifestyle. For me, this is where I landed when we first moved here from out of state. Some of my first friends were members. I loved being in the studio. But as a paying, loyal member, I could no longer walk in and feel safe enough to workout.

Wishing you guys all the best. Please do better. Apologies go a long way. Some of us really need OTF at the end of the day.

Source: Google

★ 5

If you're in search of a whole-body, complete workout: this is it. I have been attending OTF for almost a year now and have genuinely never felt more strong. The coaches here at the North Spokane location are encouraging, the vibes are fun, and the workouts are invigorating. Can't recommend enough!

Source: Google

★ 5

Source: Google

★ 1

Scheduled a free initial workout. Woke up that morning to a massive snow storm and was unable to make it in, looked at my emails and had no way of cancelling. Was charged $13 for no showing on my "free" workout. This was never explained to me when reserving, was unaware of any cancellation fee. This experience tells me all I need to know about this gym. Will never entertain coming into an orange theory fitness ever again.

In response to orange theory: attached is my email regarding the free workout, and NOWHERE does it state there will be a cancellation charge of any kind. You dodged all accountability in charging an obscure fee to a prospective client, and instead attack the character of said prospective client by insinuating I only wish to attack and not accurately review local businesses. ALL of my reviews are unbiased and fair, accurately depicting the experience I had at that establishment. I feel it's a duty to inform the public of shady business practices, sleazy sales tactics, and/or the suggestion to just avoid a business all together due to repeat bad experiences. With the exception of your gym, I only take the time to leave a bad review after numerous failed attempts to honestly patron a store.

When it comes to your gym, I did not need a second attempt to visit, as charging a hidden fee for a free workout on the morning of a snow storm is at best sleazy, as anyone could use common sense and realize that due to weather, people might not make it in. Did I indeed take someone else's place on that particular morning? Was the class completely sold out except for one spot because of me? I highly doubt it.

FURTHERMORE, also attached is the email regarding the charge to my card, and NOWHERE in this email does it state that the fee will be refunded if I attend a future "free" class. Your weak attempt to excuse your shady business practices has absolutely no evidence in being rooted in truth, but rather rooted in covering up and walking back the ridiculous way you nickel and dime your clients, prospective and assumingly current. And you wonder why I chose to address this in a public forum rather than engage in further shady business?

Your response to my review and utter lack of care and understanding solidifies my position of never needing to consider an orange theory membership ever again. Thank you for truly confirming what I knew all along; I dodged a serious bullet.

Source: Google

★ 5

Tried orange theory for first time. This location was a great place to workout, coaches are enthusiastic, helpful, and friendly. They give good tips on techniques to improve and have a good music playlist. Would highly recommend

Source: Google

★ 5

What I like about OTF is it is coach lead, in a group environment, with different workout templates each day. Coaches Shannon, Issac, and Madi are super nice, motivating, and will help you with questions and your form if you're unsure about an exercise. As far as the members, everybody's always been really nice and respectful, there are members in their 20s all the way up to members in their senior years. I'm in my 50s and I never feel out of place. I joined OTF North-side about 18 months ago new to gym workouts, and my health has vastly improved since then. I highly recommend OTF North-side.

Source: Google

★ 5

All the staff are very welcoming and challenge us to our top tier abilities very well! They also help improve form when improved form is needed

Source: Google

★ 5

Orange Theory Fitness North side is amazing. The workouts are fun with all the Amazing Coaches. The front end staff are so friendly welcoming to everyone from the moment you enter! If you are looking for a motivating group workout to improve yourself come check it out, I highly recommend this gym!

Source: Google

★ 5

I was skeptical to join Orange Theory Fitness at first. I'm glad I gave it a try. The staff and coaches are great. Everyone is friendly and welcoming. The facility is clean and regularly sanitized. The equipment is updated and maintained regularly.
Workouts are really fun, challenging and adaptable to every fitness level. Scheduling workouts and keeping track of progress is easy with the app. Thanks OTF!

Source: Google

★ 5

Always love the Orangetheory workouts! Good way to stay in shape and they have a very supportive staff! Desi is the best fitness consultant and always has a smile on her face. Would recommend OTF to anyone who wants a great workout routine !

Source: Google

★ 5

Looking for a Great Workout, Fantastic Members and the Best Staff? I would highly recommend coming to try the Spokane Northside Orangetheory, if you are looking for that type of environment. The best thing about Orangetheory is just showing up and getting to work. Orangetheory has definitely changed my health for the better!! Thank You!!

Source: Google

★ 5

My second home! I love showing up every day to the most amazing gym staff around! They are all so sweet, welcoming and motivating! They take such good care of us! The workouts are always challenging, yet fun! You always get out of it exactly what you put into it! And with consistency, comes success! Just showi.g up is the win, and there's no other gym in town I'd rather show up at everyday!

Source: Google

★ 5

I’ve been a member at Orangetheory for 7 years. A year and a half ago I moved and changed my home studio to Spokane Northside. I love this studio! It was so easy to make new friends at the studio, the members are very welcoming. The coaches are AMAZING! Each coach has their own style and vibe they bring to class and are always supportive, respectful, helpful, and most of all encouraging. The staff up front are just as amazing! Always energetic, helpful, and friendly! I highly recommend Orangetheory Spokane Northside!

Source: Google

★ 5

I’ve been going to Orangetheory North for a little over two years, and it has truly become my second home. The community, the motivation, and the commitment Orangetheory has for its members are what keep me coming back day after day. The coaches and staff are incredible, and I am so grateful for the relationships I’ve built here. Thank you, Orangetheory North, for creating such a supportive and inspiring environment!

Source: Google

★ 5

I highly recommend OrangeTheory Fitness on the Northside of Spokane. The coaches and staff are incredible—supportive, motivating, and genuinely invested in helping me improve. They push me to be my best, and when I miss a workout, they follow up to ensure I stay on track. The atmosphere is welcoming and energizing, making each session both fun and challenging. Whether you’re new to fitness or looking to take your training to the next level, this studio has your best interests at heart. A fantastic gym with a great community and motivating group workouts!

Source: Google

★ 5

I’ve been going to OTF for a few months now, and I can honestly say it’s been great. The coaches are incredibly knowledgeable and motivating, creating a high-energy environment that makes every class feel exciting and challenging. The variety of workouts keeps things fresh—whether it’s strength training, running, or rowing, there's always something new to look forward to.

What I really appreciate is how inclusive the class is. The coaches gives modifications for all levels, so no matter where you're starting from, you can keep up and push yourself at your own pace. Plus, the sense of community is amazing. Everyone is supportive, and there's this great energy where it feels like we're all in it together.

Would absolutely recommend OTF ⭐️

Source: Google

★ 5

I have been going to OTF for a little over a month and it feels like each week I am increasing how many classes I take. I absolutely love it and have seen great improvement in my cardio, strength, and overall desire to workout HARD. I adore Shannon and her classes!

Source: Google

★ 5

I love the fast pace and the variety. Makes an hour fly by. The energy of the coaches is inspiring even when I dont think I have any energy. OTF has allowed me not only to maintain my fitness while I deal with an injury but improve my fitness because they offer so many options to get the job done !

Source: Google

★ 5

Always a great workout and staff is always friendly and helpful!

Source: Google

★ 5

The only place to work out when you are busy and every minute counts. You don’t think about a workout plan, just show up and do what you are told. Love it.

Source: Google

★ 5

Before joining I was intimidated to learn more and figure out if OT was a good fit for me but I joined a friend for a free trial day and LOVED it. The way scheduling classes is set up holds me accountable to going and I LOVE Isaac's classes on the north side. I love that it's only an hour but you're working hard the whole hour. It's so good. Def recommend for anyone thinking about it!

Source: Google

★ 5

My only regret is that I didn't find orangetheory sooner! 2 thumbs up!

Source: Google

★ 1

I am deeply disappointed with my recent experience. I was invited to a free class and was instructed to arrive a few minutes early to complete paperwork. Despite arriving three minutes early, I was informed that I was late, and the class was nearly full. I believe there were no actual spots available, as there were many people present. I had canceled another appointment to attend this class, so this situation was especially frustrating. I would appreciate it if a manager or district manager could contact me to discuss this further. I am considering advising others to avoid this facility based on my experience.

Source: Google

★ 5

Nestled in the vibrant community of North Spokane, Orange Theory Fitness Center shines as a beacon of health and vitality. As a member of this dynamic fitness haven, I've experienced firsthand the unparalleled combination of invigorating workouts, exceptional service, and a supportive community that sets Orange Theory apart.

From the moment you step into the North Spokane Orange Theory, you're enveloped in an atmosphere pulsating with energy and enthusiasm. The ambiance is electric, fueled not only by the high-intensity workouts but also by the genuine warmth and care provided by the remarkable Milana. Milana's dedication to ensuring every member feels welcomed and valued is truly unmatched. Her attentive and caring demeanor creates a sense of belonging that transforms each visit into a rejuvenating experience.

Beyond the warm welcome lies the expertise of Devin, a beacon of knowledge and inspiration in the realm of fitness coaching. Devin's deep understanding of exercise science and training methodologies is evident in every session. His ability to tailor workouts to individual needs and goals ensures that each participant receives personalized attention and guidance on their fitness journey. Under Devin's expert tutelage, I've not only achieved my fitness goals but have surpassed them, all while gaining invaluable insights into proper technique and form.

The workouts themselves are nothing short of extraordinary. Orange Theory's innovative approach to fitness, combining cardio, strength training, and endurance exercises in a high-intensity interval format, delivers unparalleled results. The state-of-the-art equipment and meticulously crafted routines ensure that each session is both challenging and exhilarating, leaving you feeling empowered and energized.

What truly sets North Spokane's Orange Theory apart is its sense of community. Here, you're not just another gym-goer—you're part of a supportive family united in the pursuit of health and wellness. Whether you're celebrating victories or overcoming challenges, you'll find camaraderie and encouragement from both staff and fellow members alike.

In conclusion, North Spokane's Orange Theory Fitness Center is more than just a place to work out—it's a sanctuary for the mind, body, and soul. With exceptional service provided by the incomparable Milana, expert coaching from the knowledgeable Devin, and a vibrant community of like-minded individuals, Orange Theory sets the standard for excellence in fitness centers. If you're ready to ignite your fitness journey and unlock your full potential, look no further than North Spokane's Orange Theory Fitness Center.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great classes and positive environment. Love showing up, not thinking about it and getting a great workout.

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★ 5

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★ 5

"Orangetheory Fitness blew me away with an amazingly efficient and fun filled first workout! The energy in the studio was real, and I reflected in how sustainable this would be if I lived in Spokane. The coaches energy and encouragement pushed me, but it was a good balance from the beginning because it was fully explained and tailored to my fitness level. The interval-based session, mixing cardio and strength training, kept me engaged and motivated throughout. The heart rate monitor added a different real-time elemental of accountability, guiding my efforts to pushing me to get better and get the most out of the workout from beginning to end. The friendly staff made me feel at home, ensuring a seamless experience from start to finish. I appreciated the variety in exercises, creating a well-rounded and invigorating session. Orangetheory's innovative approach and supportive environment set a new standard for fitness. I left feeling accomplished, energized, and eager for more. Outstanding first experience for me!

Source: Google

★ 5

This is a fun place for a group workout. The coach was very energetic and the facilities were clean. You can go at your own pace but still get a well-rounded workout.

Source: Google

★ 1

I would not recommend going to orange theory. They over charged me every month for glitches in the app. They provided little to no support. Any way they can squeeze money out of customers they will. When I originally signed up they said they would support issues like this and never did. I have never heard back from higher ups when I had to elevate my concerns. My friends have had similar experiences. I would say go elsewhere where for group work outs that care about their customers.

Source: Google

★ 5

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★ 5

Welcomed in with positive vibes!
It’s been 2 1/2 years since I last worked out in the gym.
I have found my new home for exercise!

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★ 5

Very welcoming for someone new and easy to jump in at your own pace.

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★ 5

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★ 5

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★ 5

Great workout. Staff very friendly and welcoming.

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★ 5

Not only do I love OrangeTheory more than any other workout routine I've ever done, I've never experienced faster results and I've only been a member for less than 4 months. When I say results, I'm not necessarily talking just about fat loss. A reduction in body fat percentage is of course a result of the OrangeTheory method and consistently showing up, but there's so much more a person can gain. We live in a world where everyone seems to want an instant fix or a magic pill for health, but that doesn't exist. Health and wellness can only come with consistency and I think it's only sustainable when you're in it for something more than the size of your waistline, at least that's been my experience. I workout for the mental strength and wellbeing I gain. I work out for the confidence boost I get every day I show up. I work out to have more patience with my kids. I work out to test my own limits and see how strong I can get. I workout because I want my body to stay strong and pain free as I get older. And OrangeTheory makes working out so easy! I love just showing up and having someone tell me what to; I don't have to think about it, I just do what I'm told. Truly, every workout is different, which is really nice because you don't get bored or start to dread a certain aspect of the class. I also really appreciate the science based approach that OrangeTheory uses so that everyone can feel like they've maximized their workout, no matter what their fitness level is. I look forward to the extra challenges members can sign up for as they are a fun way to compete with yourself, which for me has been the key to consistency - competing with myself and seeing my progress along the way. The app to sign up for classes and track your workouts is great too. I plan to be a member for life!

Source: Google

★ 5

Great work outs, burn a lot of calories

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★ 5

Great gym, great coaches

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★ 5

I love OTF. The staff is nice and all the coaches are great! Everyone takes the time to get to know your name and greet you. Workouts are tough but do-able for all fitness levels. Sometimes I will also do the lift45.

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★ 4

OTF keeps me sore and sweaty 🥵

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★ 5

Love this gym! I get bored with most workouts but OTF keeps it fun 😃

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★ 5

I wasn’t planning on keeping my membership for as long as I have, but my wife and I have been working out at OTF Spokane Northside for three and a half years and still enjoy it!

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★ 5

I love my OTF workouts! Great friends and awesome coaches!

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★ 5

I have been a member since January of this year, and go to class almost everyday, including the lift classes. The staff are all wonderful to work with.

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★ 5

great

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★ 4

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★ 5

I have never been consistent working out for a long period of time. Before orangetheory, I never knew what to do to get a good workout in! OTF gives me the total body workout I need and pushes me in a positive way! Did I mention they know me by name!?! Always so pleasant when I walk in and when I leave!

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★ 5

I love working out here!

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★ 5

I love Northside Orange Theory! The coaches motivate me to do my best and they are overall very wonderful. I enjoy being able to show up and not have to plan my own work out. There’s a wide variety of class times to fit everyone’s schedule. I always leave feeling so good and happy that I went! I definitely recommend giving OTF a try.

Source: Google

★ 5

Combination of strength, cardio and lot of switching so you don’t get bored!

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★ 5

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★ 5

Classes for everyone's schedule available. Coaches teaching the classes are all very friendly and they explain everything you need to know so you can understand what's going on. First class free. I recommend everyone try them once even if your already on a work out schedule you won't regret it..

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★ 5

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★ 5

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★ 5

A great coach-led strength and aerobic workout in an efficient and effective hour.

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★ 5

The gym is clean and friendly. No matter where you are in your fitness goal they make you feel welcome.

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★ 5

Best workout! Atmosphere was inspirational and intense, just like the wonderful instructors and staff.

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★ 5

Fantastic atmosphere and culture. Friendly, motivating and fun staff! Awesome workouts with tons of variety and ability to individualize!

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★ 5

Love OTF! It’s truly a one-of-a-kind workout experience! Positive vibes all around, and no judgement. OTF is a fitness unicorn! 🦄

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Had such an awesome time with coach Kailey! Did my free trial and then signed up for my membership right away! Can't wait for my next class and to meet the other coaches!

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★ 5

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★ 5

I just joined Orangetheory Fitness, thanks to my friend, Kelly, and the staff has been welcoming, helpful, encouraging and supportive. I look forward to a great place to workout!

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★ 5

Really supportive and upbeat place. The workouts are as hard as you make them. The coaches always give options to increase or decrease the effort. Great way to start...or end your day.

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★ 5

Loved everyone my first time there was free but if I go back I would love to go there

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★ 5

Coach feedback is great. Ever changing workouts with great variety. Not much opportunity to slack off/take a break (which I like). Lots of class times to choose from. Good vibes and great music!

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★ 5

Still the best workout in the industry. I've been going for 6 years. I dread before the workout but I feel so satisfied afterwards!

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★ 5

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★ 5

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★ 5

It was my first class and felt very welcomed and loved it! Highly recommend for those looking to start or amp up their fitness.

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★ 5

I love that all I do is show up. The instructor(s) tell you what to do. You do it. Bam you're done! Bonus ... Quality of life is better, my spirit is strengthened, my mood is lifted. I feel accomplished.

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★ 5

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★ 5

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★ 5

Great place to make new goals, be motivated, and gain an appreciation for good health! Coaches are all friendly and helpful!

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★ 5

I love working out at OTF! The staff are always friendly and encouraging. The atmosphere there is fun and motivating! The workout is super challenging but doable. It’s my favorite and the best workout I’ve done!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love that I can show up and not have to think about what to do during the workout. I just get to put in the work, and everyday is different. I also like when the coaches specifically encourage each of us when we push ourselves a bit harder during a push or all out increasing the speed/intensity. I am super motivated by the color of my heart rate on the screen!

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★ 5

I love it!

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★ 5

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★ 5

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★ 5

I love this place so much, it’s my favorite gym ever ( not exaggerating). I feel stronger and healthier since I’ve been attending the classes. And working out in a group makes it even more motivating. I’ve seen results in just a couple of weeks. If you’re a person like me who procrastinates when they go to the gym, these trainers won’t give you a minute to be lazy, they will challenge you.

Source: Google

★ 5

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★ 5

I love OTF. The staff is awesome. The workouts are great. I feel good after leaving class.

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★ 5

Super friendly staff, knowledgeable, and actually care about you! They also remember your name, which is awesome. Workouts are always at your speed and modified. Which if you are just getting back on that horse of going to the gym again, is super helpful. But once you get past that very much designed to always get your heart rate up and sweating a ton! You will not be unsatisfied if you decide to make orange theory your normal gym!

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★ 5

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★ 5

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★ 5

Great coaches, clean ,clean, clean gym. Coaches are energetic and full of encouragement.

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★ 5

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★ 5

I LOVE Orangetheory Fitness!!! The classes are always a little different so they don't get boring. All of the coaches are fantastic and super motivating!

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★ 5

Erick was GREAT!! Very encouraging & available to help with workout questions. Upbeat & motivating environment, will def be back!

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★ 5

Great system and workout! As a new
Member class availability may be an issue at first. The workouts are worth the struggle to find an open class in the morning! Looking forward to my journey with OTF.

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★ 5

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★ 5

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★ 5

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★ 5

The only gym I’ve felt comfortable at and actually felt like I was getting the training and results I wanted! Definitely recommend if you need some motivation and guidance on what to do at the gym or just want an intense workout!

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★ 5

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★ 5

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★ 5

I love the variety and the intensity of every workout and all the coaches! I just wish I could afford to go more often!

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★ 5

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★ 5

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★ 1

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★ 5

Awesome workout, great people. There is something very special about Orangetheory.

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★ 5

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★ 5

Absolutely love love the energy here. You can feel it when you walk in the door. I hate exercise and coming here makes me not hate it and I look forward to attending more classes!

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★ 5

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★ 5

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★ 5

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★ 5

I love the energy, variety, accountability and personal attention!! I travel a lot for work and it is so wonderful to be able to keep up my workouts while I am on the road. While I’m always greatful to have studios across the U.S. I can visit- there are none that are as awesome as Spokane Northside!! No one can match the trainers energy and attention to detail!

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★ 5

The workouts are different everyday and the coaches bring amazing energy, so it keeps me coming back for more. Additionally, the workouts are very challenging, but it feels so good to finish each one.

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★ 5

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★ 1

Horrible location, rude patrons, and expensive for what? Telling someone to cycle faster? This needs to be located somewhere else.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Variety of the workouts, personal accountability, knowledgeable coaches and the friendly staff !

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★ 5

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★ 5

All employees are motivating and helpful. I never feel uncomfortable at the classes

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★ 5

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★ 5

The coaches keep me motivated and I love that you get a different workout everyday. I have lost significant weight since joining 3 months ago, but that’s just a part of it! I have also gained strength, endurance, and confidence!

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★ 5

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★ 5

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★ 5

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★ 5

All you have to do is show up and you will have a great workout! The trainers and other people taking the class will help push you past your comfort zone and you will get results!

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★ 5

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★ 3

New. Gym

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