★ 5

Great gym. Staff is amazing!

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★ 1

I was warned that the owner didn't know much about what builds muscle and strength. I should have realized it was true when I showed 2 employees how machines work during my tours, half the music is bad and way too loud. Worst of all the owner will interrupt you mid set to tell you not to use a machine the way it is intended. I would love to see pac go out of business.

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★ 5

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★ 5

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★ 2

There must be some kind of secret hand shake to get into this gym.

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★ 5

Very clean gym. Old school power lifting vibe great place to get a good workout in and good music!

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★ 5

Best machines I’ve ever seen, crazy lighting with a good pump👍

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★ 5

gym is 24hr which fits my schedule good for people that don’t have normal schedules.

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★ 5

Workers were very nice, seem like a very uplifting community of lifters.

- Member Cooper Beason was the reason why I came!

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★ 5

Great gym! Big enough to where you don’t have to wait a long time for equipment. Great atmosphere too.

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★ 5

Love the location and the 24 hour access.

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★ 5

PAC gym here in Richland has been a great overall gym it’s very clean all weights where the belong I’ve seen a big improvement in the gym being very clean thanks to Natiel has brought this gym a long ways the past 2 to 3 months

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★ 5

PACGYM RICHLAND- has the best atmosphere, when you walk in- theres no other word to explain it other than HOME! The gym has the best equipment, the best music, great staff, the gym to be at.

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★ 5

Best gym I’ve ever been to. Family. That’s the best word to describe the vibe here. Everyone is helpful and friendly and we made a lot of friends in our short time there. Tino Robles coaching WILL get you results. We did the 12 week program and my son lost 23lbs!!! Amazing experience. Ruby and Tino are great coaches!!!

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★ 5

The PAC24 gym is a great place to lift! I love the fact that it's not a flashy chain cardio palace - it's got an old school no nonsense gym vibe, with a great selection of equipment and 24/7 access. Natiel was super helpful with getting me set up and going! If you're looking for a place crush your goals, this is it!

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★ 5

Natiel did a really good job giving us a tour of the Richland location. I am looking forward to signing up!

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★ 5

Natiel was super friendly to work with and has all the answers to my questions! Will definitely be making the gains here because the facility and faculty are top notch.

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★ 5

This review is specifically for the Richland location…This is by far my favorite gym I have ever been a member of, never crowded, and all the equipment you need, I really like the old school feel and the fact it doesn’t have a big commercial gym feel, Natiel keeps the place clean and ready to use, the best part is it’s 24hr accessible

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★ 5

Good gym for building muscle
Always clean
Old school weights

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★ 5

First time in and so far I’m impressed with all the equipment, great places to work out .

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★ 5

The Richland location has tons of machines, is clean, and has a good gym atmosphere.

Natiel was very helpful showing me around the Richland gym!

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★ 5

The variety of equipment is amazing , I love the fact that it’s 24 hrs , It’s got a great vibe , I live close and can come get my workout in and leave ! Natiel had been doing amazing job cleaning I love it here !

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★ 5

This is the best gym I've been to. A motivating atmosphere for beginners to elite level fitness. All the equipment, knowledge and experience in one place. Natiel was extremely helpful and took the time show me around and explain what the gym has to offer, from learning how to get fit, to the next level of your competition gains. This place actually has it all. 👍👍💪

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★ 5

Great environment with plenty of equipment for you to get a good work out. The employees are very friendly. Over all a very good gym! 💪🏻

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★ 5

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★ 1

This review is for the Richland Gym
CONS:
-Not 24hr access (changes fobs to scan in without a mass text sent out to customers.)

-equipment is in very poor shape, seems like he buys commercial gym equipment once they don't want it.

-only 2 pieces of cardio equipment.

-no drinking fountain.

-over priced

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★ 1

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★ 1

Not everyone has a bad experience with this gym, but the ones who do have a REALLY bad experience.
This is NOT the place to go to for coaching and I'll leave it at that.

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★ 5

I’ve been a member at PAC for about 5 years. During that time I’ve transformed from frail and weak to strong, healthy, and competing regularly in bodybuilding competitions at national level. If you want results, Tino Robles Coaching will get you there. Tino has the ability to take any average person living a sedentary lifestyle with zero knowledge about gym equipment, and turn them into a full-fledged athlete. If you’re serious about reaching your highest potential, willing to put in the work and pay your dues, this is the gym for you. Both Kennewick and Richland locations contain the same level of high quality equipment, but serve different purposes. Classes are held at PAC Kennewick which is staffed, while PAC24 Richland location is more suitable for experienced lifters or those looking for a place to train without disturbances of a highly active training environment. I’ve trained at both locations over the years and would highly recommend either one, depending on your level of experience and fitness goals.

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★ 5

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★ 5

Great experience

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★ 5

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★ 5

👍

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★ 1

It doesn’t feel good to give a one star review, but if I could give zero stars in this instance I would. There is a distinct lack of customer first principles.

I began my membership with PAC at the location in Richland, WA, but shortly switched my month-to-month membership to the Kennewick location, mostly because it is the mothership, and there is no staff at the Richland location.

I had only one day at the Richland location before switching(which was still under the 3 day penalty free cancellation notice mentioned in their contract) and was under the impression from the owner that for the next month, the difference in price between the two memberships would be credited to my account for the following month. It has now been made clear to me that, that is not possible, and the one day I participated in the Richland location does not count towards my membership at the Kennewick location, given that they are two separate entities.

The excuse management has given is that it’s because they can’t do that with their third party billing software ‘ABC Financial.’ I find this excuse rather convenient because I am now aware I am not the only party who has been affected by this when wanting to try out either locations, and switch memberships in a short time frame– within the same month. Essentially being double charged and up-charged at the same time.

I would have thought that PAC management would work with me to resolve this issue, but their general response has been that their hands are tied behind their back, because of their billing system which is handled by a third party. If I were a nefarious agent, this would be a convenient way to evade responsibility to the customer via plausible deniability.

Gym memberships have always been thorny, tumultuous, and immutable contracts, but I would have expected better from a gym that goes above and beyond in providing a great environment to work out in. The lack of a customer first culture is beyond disappointment.

Either the owners set this system up on purpose to take advantage of customers that are prone to change their mind, and using their third party billing software to evade responsibility or they are technologically inept and a victim of poor gym management system software– in which case it would be worthwhile to invest more time into researching open source billing systems specific to gyms, or invest in a freelancer to build in an house system which allows for pro-rata contracts, and overall a more malleable system that is built upon customer first principles. For example, for military service members who come home on leave for a couple weeks, they aren’t going to sign up for a 12 month contract, and a month-to-month would work, but it would be even better to have a pro-rata system.

This is especially important if you consider how the owners have publicly discussed opening more locations, such as in Boise– having a scalable system is imperative, but not if you're intentionally or unintentionally taking advantage of your customers and adding that extra revenue to your bottom line.

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★ 5

fire gym

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★ 5

felt the most welcome in this gym compared to almost any other gym I met the owner one day ago and I can tell he truly cares about the sport and his members

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★ 5

Amazing gym, great equipment, the best staff.

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★ 5

Friendly staff and nice machines!

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★ 5

Great service, environment is amazing and staff is friendly and welcoming

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★ 5

Best gym in the business

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★ 5

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★ 5

The atmosphere is great here. Will add 20 pounds to your deadlift max guaranteed. Would recommend!

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★ 5

PAC is an elite gym that others simply cannot compete with. Ive worked out my entire life, and there is simply nothing like it. The machines are absolutely top of the line, the training (Tino & Rubi) are incredibly knowledgable and commit themselves to helping each and every person with their fitness goal. beginners, or pro athletes, they show up daily. The gym is impeccable. Clean and organized EVERY. SINGLE. DAY. Tino creates a meal plan that fit my lifestyle and was incredible. I look forward to it everyday. Between the training, gym and meal plan, you will never find a better place.

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★ 5

Great equipment and very clean gym

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★ 2

Good gym, but way to much drama

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★ 5

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★ 5

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★ 5

The workers are super helpful and social

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★ 5

El mejor gym,difinitivamente cambio mi vida !

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★ 5

Best gym ever, fanciest equipment.

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★ 5

Loved it they had tons of equipment!

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★ 5

Great environment

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★ 5

Amazing gym great environment people the equipment was insane

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★ 5

I recommend this gym it’s a great gym 10/10

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★ 5

Great lighting and amazing vibes!!!

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★ 5

amazing gym and great equipment here. best gym i’ve ever been too

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★ 5

Badass gym!!! Down to the equipment to the staff. Very friendly.

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★ 5

Open! 24 Hrs. The best equipment and the best trainers!

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★ 5

Place is good jit

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★ 5

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★ 5

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★ 5

The OG pac, where it all started. Even though is a smaller version of pac in Kennewick it’s still badass & has even better equipment. It’s more exclusive, if you live in Richland it’s definitely closer & the best part is that it’s 24/7.

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★ 5

Both Tino and Ruby are AMAZING in both being welcoming, and helping with the form of the excercises and the class was amazing...we'll definitely try again 😊

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★ 5

great lighting and vibes🤩

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★ 5

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★ 5

LOVE it🔥🔥🔥 everyone is so personal♥️

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★ 5

Great gym I loved the lighting and feeling of it and the gym is open 24/7

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★ 5

I would recommend this gym. Very clean and organized. The staff is very held on learning new machines.

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★ 5

Good gym, great experience

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★ 5

Can’t wait to continue this journey here, super excited for results! Great intense feeling

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★ 5

Amazing gym, love being in there and definitely going to attend regularly, love the environment, makes me feel home

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★ 5

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★ 5

Love this gym 100% recommend!!

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★ 5

Best gym in tri-cities. Tino and Rubi are amazing!

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★ 5

Best gym I’ve been to i 100% recommend!

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★ 5

This gym is absolutely different!! Great environment!! Friendly staffs highly recommend!!

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★ 5

Has the best equipment in the state hands down

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★ 5

Love this gym makes me feel comfortable people are hella nice here

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★ 5

Everything here is amazing!!! And the people and staff are soo amazing!! The workout was amazing!!!

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★ 5

They have all the machines you can think of. great place, definitely worth it!

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★ 5

Great gym

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★ 5

Awesome workouts. Thank you!!!

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★ 5

Great place to workout with a uplifting and fun environment with great and motivating trainers

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★ 5

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★ 5

Very clean and great place to workout

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★ 5

best gymmmmm

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★ 5

Great atmosphere. great people. love it!

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★ 5

pac gym has the best training classes . Saturday class workout is the best. They sell everything you need and more .

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★ 5

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★ 5

If you’re looking to start a healthy lifestyle and to make intense gains with excellent equipment and an outstanding staff PAC is the place where you need to be.

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★ 5

Great gym! Trino and Rubi great trainers , help you with your form , stretches etc . Great price for what they offer. Totally worth it.

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★ 5

PAC gym has a great environment and friendly staff and the best equipment! Best in the tri-cities

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★ 5

The absolute beat equipment you can ask for.

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★ 5

Best Gym!!!!

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★ 5

Great vibe and all the equipment you’d ever need in a gym!!! Top notch!!

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★ 5

Best gym in our area and ranked among the top gyms nationally. The equipment is state of the art and well maintained as is the entire gym. Staff is always kind and friendly. The group training is phenomenal and will kick your a** so if your looking for a place that has expert training/meal planning, fantastic equipment, and a great atmosphere then this is gym is for you.

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★ 5

I walked in and immediately feel in love with the gym.

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★ 5

PAC24 is my go to after work since it’s near by! It’s great place even when it’s really dead. The whole place just gives you that extra drive to improve yourself.

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★ 5

Flat out the top gym I have been too. If your serious about training this is the place to go. Great atmosphere and they have every piece of equipment, and then some, that you would every need. It’s the weight lifter Disney land.

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★ 5

Love it here, mainly empty at nights on weekends which I enjoy. Definitely best gym after their main location in Kennewick

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★ 5

Best of the best equipment best gym to isolate and better yourself with out any distractions !!!

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★ 5

Best quality equipment in town! Knowledgeable and friendly staff! Only place to be :)

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★ 5

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★ 5

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★ 5

Best gym in Tri-Cities unmatched equipment and a killer atmosphere

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★ 5

Best gym in Tri-Cities! An absolutely amazing atmosphere!!

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★ 5

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★ 5

Best gym ever ! Using new machines everyday. Guaranteed to get results.

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★ 5

Best gym I have ever been to, extremely nice and new equipment with a great atmosphere. Tino and Ruby are always there for fitness/nutrition advice. All types of people are welcome to grow with the fitness industry.

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★ 5

No better gym than PAC, best equipment and environment for all your lifting needs! Tino and Ruby are the most knowledgeable coaches around!

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★ 5

PAC is without a doubt the number 1 gym in tri cities. From the environment and the equipment. The dedication and hard work from everyone around you is super motivating and is definitely inspiring. If you haven’t checked it out yet it’s a must. You will not be disappointed. My promise to you.

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★ 5

I really like the old school feel, and I have been able to ask questions or get help from the staff. People are there to lift but remain friendly and not intimidating at all!

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★ 5

Great gym with awesome atmosphere

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★ 5

Next level gym equipment

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★ 5

Very cool gym!!

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★ 5

Everything about this gym is truly amazing. The best equipment all available for you to use at anytime you need it!! Some of the best equipment your ever find! Checking this gym out is a must!!! The environment is so welcoming and you’ll feel right at home❤️

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★ 5

Good lighting

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★ 5

Good music. Help you meet your goals.

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★ 5

Best gym in town best, if you're looking for good trainer and nutrition this is the place you are not gonna be throwing your money away i lost 37 lbs with nutrition and training plan

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★ 5

Where definition of great began, great gym to find your strength and push your limits. Really positive vibe on both gyms

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★ 5

Excited to have such a great gym in town to help me get in the best shape for my wedding next year!

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★ 5

Great gym that has plenty of awesome equipment to use to help you reach your fitness goals. Great coaching and atmosphere to keep you motivated.

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★ 5

This is the gym. If you are an old school lifter or like that vibe this is it. I like being able to take advantage of the 24 hour availability. I’ve been able to lift in my own private gym because of it. Haha
Hands down best gym in town for me and maybe you too.

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★ 5

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★ 5

Amazing front desk help!! She was super helpful!

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★ 5

Friendly staff, great equipment!

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★ 5

Absolutely fantastic gym. Hands down the best equipment you can use. I'll never go to another gym again!

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★ 5

Was shown better form while using a machine by the owner, great environment. Machines are all great.

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★ 5

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★ 5

Great gym!

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★ 5

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★ 5

I’m now in the best shape of my life since I’ve been coming here!!

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★ 5

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★ 5

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★ 5

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★ 5

great environment, great gym! recommend for everyone!

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★ 5

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★ 5

Open 24hrs! With Equipment you will only find in the amazing Gym, looking to take your power to the next level? Join the PAC24 and make gains! Thank you Tino! Best Coach

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★ 5

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★ 5

Best gym in tricities!!!

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★ 5

Awesome gym, Tino knows his stuff. Signed up primarily because this gym respected medical exceptions against masks. Staff is always on point and friendly.

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★ 5

Best gym in the TriCities area! The equipment at PAC is top notch. Highly recommend this place.

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★ 5

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★ 5

Best gym in the PNW, hands down! Meal plans and workout plans tailored to fit your needs and goals! Can’t go wrong.

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★ 5

Awesome trainers & environment!

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★ 5

Amazing coaching team great equipment, Tino and Ruby our an amazing couple who help you achieve goals.

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★ 5

Love the gym and the equipment. Gym is well organized and equipment is always being cleaned and sanitized. Staff is friendly and ready to greet you when you step through the doors. PAC definitely has a vive no other gym has. Highly recommend PAC to anyone. Will not disappoint.

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★ 5

After training at multiple gyms in the area, PAC stands out hands down above the rest. The equipment is bar none, they truly have the best of the best. The staff and owners are welcoming and knowledgeable. Whether your looking for your daily gym or to compete on a national level, I highly recommend PAC.

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★ 5

The people are great motivators. Great group of people to workout with.

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★ 5

Really nice gym with great equipment and an awesome atmosphere for the member would recommend.

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★ 5

PAC has top of line custom equipment you won't find anywhere else. Tino and Ruby offer a range of personal coaching classes for ranges of beginner to competition. Best gym in Tri cities.

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★ 5

Highly recommended gym, best in the area. Power athletic compound is a High quality gym (NO JOKE) top of the line equipment. Super clean with an amazing environment, music, friendly stuff and best coaches around. I personally admire Tino and and Rubi for their passion and commitment to this sport and athletes. AWESOME GYM

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★ 5

Best gym besides kennewicks pac. Best knowledge and equipment!!!

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★ 5

This gym has everything one could want in a gym. If you serious about your training or wanting to take your training to the next level this is the facility. Great location, great staff and owner.

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★ 5

The best machines you will find at any gym in tri cities. Friendly atmosphere and the design of the gym is amazing. Tons of product for sale as well to help your results

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★ 5

This gym is my 2nd home. Equipment and overall vibe at P.A.C. is amazing. Everyone is here for their own goal. You won't find people on their phones sitting on Equipment which is nice coming from a corporate gym setting prior. Top athletes and coaching in the nation. If you're looking to make a life change, this is the place and Tino is the coach you want. Make the move and change your life.

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★ 5

PAC fitness is legit!! Great staff, awesome equipment as well as a super unique gym atmosphere compared to anything here in the tri!! Absolutely recommend 💪🏽

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★ 5

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★ 5

I appreciate the variety of equipment and definitely the quality of it too. Staff is helpful and friendly. We have a dual membership so we have access to this amazing facility as well as one near work to do the most.

I highly recommend it!

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★ 5

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★ 1

Would rate 0 terrible costumer service. Place is just hungry for money and will do anything to keep charging you. He lets you put a 30 day notice to cancel just to charge your card two more times. Workout equipment is mediocre still crowded. Heard lots of rumors and proof of him sleeping with girls he trains. Watch out for your wives.

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★ 5

A very excellent place to train. Great equipment, professional staff. Highly recommended to train here.

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★ 5

PAC is hands down the best gym in Tri cities. The best equipment that is constantly growing bigger and better.

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★ 5

My journey of Self-care has been a great experience with PAC GYM. I started with 30% BF and today I'm at 17% (15% personal goal). The training and nutrition have not failed me. This is one membership I do not regret! Get yourself off the couch and join us! You will not regret it! Keep in mind the choices you make are your responsibility to succeed.

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★ 5

I switched gyms to PAC because I wanted the best equipment alongside the best powerlifters and bodybuilders. Join now to become your best!

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★ 5

Most unique gym in TriCities! I loveee the vibe and music every time I walk in for a workout. It has top of the line equipment. 10/10 recommend

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★ 5

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★ 5

This place is a VIBE. The environment is great with loud music and committed people.

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★ 5

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★ 5

Best training in town!
I was an athlete growing up but in adulthood I just couldn’t seem to look/feel healthy no matter how much I “ate better” or worked out.
Came across Tino and Rubi at PAC Gym at 27 years old with low energy and the most body fat I’d ever had. Their personalized nutrition and workout routine has improved my physical appearance and the way I feel day in and day out. If you’re already a person who is motivated to workout (I wasn’t), their gym holds the best, most profesional grade equipment in Tri-Cities!

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★ 5

I’ve always struggle with working out and going to the gym. Once I signed up for the meal plan and classes with Tino I learned not only how to work out properly but I learned how capable my body and mind are. And once working out at the gym you are surrounded but people that make you feel comfortable. The classes and meal plan definitely helped me reach goals with my body that I always struggled with.

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★ 5

Definitely the best gym that I've been in. Not only do they have amazing equipment you don't see often but they have the best trainer, Valentino Robles. Started the
12 week transformation program and I'm starting my second week. Let me tell you, this program is definitely a challenge, in the best way. Along with tino and his wife rubi, everyone involved makes sure to push you and motivate you to keep going. Very excited to receive my custom meal plan and see significant results. Strongly recommend to anyone wanting to challenge themselves and only improve from here on out. PAC GYM is the place to be.

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★ 5

I'm new to the Pac, and let me start by saying that Janeth at the front the desk is so welcoming and beyond helpful, As for the gym itself, if you're looking for a gym with the best training , this is the gym to join. First week of training was crazy to say the least, coach definitely makes sure your form is proper and that you're being challenged on every single set. Meal plans are also available to your specific needs which is essential. I'm very excited to see results.

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★ 5

Not only the best equipment in town, the best trainers in town! Really professional & educated about nutrition! Glad to support local business owners

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★ 5

This is the place to go for superior training from a very well educated trainer. The equipment is amazing, Supplements are top of the line, and the training is the hardest you’ll do. So happy with my results.

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★ 5

Best equipment in the tri cities....great vibe

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★ 5

Great environment with great equipment. This place has a serious vibe with serious individuals getting after their goals

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★ 5

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★ 5

Best gym in the area. You’ll find amazing equipment there that they don’t have anywhere else around.

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★ 5

When you walk in, you know this is a place that will change your life. From the elite machines, to the staff to the dialed in classes and meal plan. The knowledge behind the training & meal plan is astonishing. I believe in doing my research before I trust someone with my health/fitness. Tino has a college degree and truly understand how the body & nutrition work. I couldn't not praise Tino & Rubi enough for the changes they've helped me accomplish in a small amount of time. I highly recommend PAC Fit (Power Athletic Compound)

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★ 5

Fantastic gym! Great atmosphere l!

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★ 5

Best gym I’ve been too by far! Wouldn’t go anywhere else!

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★ 5

Sign up today! Come see Janet and the crew at pac, they are friendly and professional. Best gym in the west coast! They also have the best equipment so you’ll get the greatest pump. The membership is worth the money.

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★ 5

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★ 5

Me encanta poder asistir a un gimnasio donde diariamente me motiva a dar el 100 en cada entrenamiento... ningún gym se le compara 💪🏼🔥 súper recomendado

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★ 5

I love the environment! Everyone is always so welcoming and willing to help and cheer me on. One person in particular that has been so helpful along the way is Joanna. She’s always so willing to help me and provide a positive experience. Thank you for providing a safe space with welcoming people. I love this gym!!!

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★ 5

I’ve always been the “BIG FRIEND” . I’ve always been told your are pretty in the face. Maybe if you loose some weight.., you could be prettier. I’ve always been confident toooo a certain extent. In 2009 after having my 3rd child I join tri- cities court club. Fell in looooooove with zumba. I managed to loose some weight, but could never keep it off. I had no idea about nutrition.
Went hard with the herbalife. Went from 198 to 163. Maintained that weight 175 to 160 fluctuating up and down… again. Not tooo much knowledge about nutrition.
January 17th. I went to one of their 9pm classes. (LEG DAY). Walked in there @ 173lbs chubby… but I didn’t feel like it. 😏All’s I saw were happy, smiling, gorgeous I mean GORGEOUS strong woman of alll ages
Of alllll walks of life, welcomed me in. Sooooo friendly. I did Not feel like a single person judged my form or criticized me. They all pushed me, encouraged me to keep on going.

And now…. I can wear a two piece 😍
That’s my favorite part. It’s just the beginning. And I am loving it!

Went from a size 14 to a size 7.
I legit screamed, with excitement. Like how is this possible. I’m a size 7?????? WHAT?
Nooo freaking way…?!
Shopping is fun now

Thanks to my amazing Coaches. I am finally on my way to getting in the best shape of my life. I learned a lot about good nutrition. Tino and Rubi, Literally hold your hand to through this incredible journey. They teach you proper form and extremely supportive. ❤️🔥🍑🔥
The gym is clean. The music hypes you up!!!!! It’s like walking into a club hahaha
I choose that gym Bc the equipment there is designed to target that muscle group you are trying to build… you guys should honestly check it out. You have nothing to lose.
I truly am FOREVER grateful for PAC.

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★ 4

Best equipment in Tri-cities hands down!

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★ 5

One of the best gyms! I ever been to and so motivational and supporting if your not a member you are definitely missing out!!! Highly recommended!

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★ 5

Best gym in TC and it’s not even close

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★ 5

Tino is friendly had a good time signing up with him. Place is clean and professional. Phenomenal equipment and the richland location is 24/7

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★ 5

El mejor lugar para hacer ejercicio Ruby y Tino súper preparados para enseñar cómo hacer tus rutinas correctas, súper profesionales, motivadores, disciplinados todo lo necesario para lograr tus metas lo encuentras en PAC

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★ 5

The only gym in town for powerlifting equipment such as bands, chains, monolift, deadlift barbells, and completion plates. Great for place for serious gym athletes. Friendly helpful owners that provide a great atmosphere for training, if you compete in powerlifting or bodybuilding this is the best gym for you.

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★ 5

By far the best place to train. Best gym I've ever been in

Source: Google

★ 5

Love this gym, superb equipment, very much looking forward to the new location!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Most Excellent!!!

Source: Google

★ 5

Awesome gym

Source: Google

★ 5

I went to PAC as a guest. At first I didn’t know what to think. Then I started noticing how hard working everyone was. It’s an awesome gym, full of great athletes and impressive equipment. I highly recommend it to anyone who lives in the area.

Source: Google