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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
Sara Jane
★ 1
Took $50 from my account for “maintenance fee” the guy said they don’t do refunds. I don’t even go here. Make sure you cancel in advance before the “maintenance fee”
Source: Google
Makayla Simon
★ 5
Very friendly and kind staff. Clean facility. HACK SQUAT MACHINE 🤠👍🏾
Source: Google
Mr G
★ 1
If you're about to sign up just get the basic plan. Every time I want to use the massage or hydro chair they're taken and half of them don't work.
Source: Google
Allen Walker
★ 1
Really this is a great gym, but when I visited this morning at 6.20am, just after it had opened, there was no toilet paper at all in the ADA cubicle. The dispenser has room for two rolls. This means it had not been checked the day before, or, more unlikely, they had ran out of toilet paper. Even so they could have put up a sign. The regular stall had only one roll and not much left on it.
The showers here are nice because they have it set up where each stall has a space for you to change, rather than have to change then walk half naked to the shower.
Unfortunately the showers had evidence of having not been checked the night before, trash in two of the showers.
I'd give this place 5 stars but for the missing tp and trash, because it says a lot of this location's commitment.
Gym equipment area was clean and functional. Black spa area likewise, although I did notice the speed setting on the hydromassage bed has been locked at '1', perhaps to save on wear an tear.
I would definitely visit this location again, I just hope they get a cleaning/checking routine put in place.
I was at the gym for two hours, and in that time the TP/trash was not touched.
Source: Google
Darien Schuh
★ 5
Great workout out. I like the quiet gym concept
Source: Google
Premeela Chacko
★ 1
I feel so insecure coming into this club in the evenings.When I am going there myself, I see homeless people sleeping in the black card.Lounge, that is crazy.I also experience the same and feel the same.It's very insecure to have people like that sleep inside the blackout lounge.It's a closed area.This is ridiculous
Source: Google
sam eapen
★ 1
I feel very insecure going in there.Having homeless people sleeping inside the black card lounge that is not the way to do business.People pay money to stay in the black card lounge.And that's not how you treat it this is my first month at this club
Source: Google
Lamaro
★ 5
Please get some mats!!! Once you do, I’ll change my rating. Right now, there’s only one mat available in the entire gym.
Upd: as promised, now u get 🤝🏻 5⭐️
Source: Google
Tayzha Roush
★ 5
Source: Google
Alonzo “Zo” VanTine
★ 5
Great and friendly staff.
Source: Google
Russell Martin
★ 4
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Romano
★ 5
It's been a few months since a changed my PF gym from out of state to this one in Puyallup and all I can say is good things the place is clean and all the guys of the staff are amazing of course including Morgan the brand new staff member.
Source: Google
Thuan Ta
★ 1
When you cancel membership it's a nightmare. Make sure you get a confirmation email with in 48 hours and way before your renew date or else they'll continue to charge you. Also make sure you cancel at the original gym you signed up at. And don't try calling in to cancel because that doesnt work.Trying to cancel at a different location won't work. Tried to do it here and even though they said it's cancelled it obviously wasn't because they continued to charge my bank account.
Source: Google
Nubs Ag Supply
★ 5
Everyone should hit the gym, Planet fitness is the best 👌
Source: Google
Sarah Marsh
★ 5
This particular Planet fitness is helping me meet my fitness goals. Irwin The Trainer is very motivating, and knowledgeable. He is always teaching me new workouts. I was working out for three months before seeing him. I have been seeing him for about one month now. He has helped me get more gains in one month than I could do withing three months. This photo was taken about 4 months ago when I was about 140lbs now I am 132lbs. within these 4 months I have gotten down to 130lbs. Thank you planet fitness, and Irwin for assisting me to living my best life.
Source: Google
Ashley Wooten
★ 5
Source: Google
Diena Carfire
★ 5
So far - friendly staff, clean, equipment seems decent.
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Jeff
★ 5
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Yonatan Michel
★ 5
Nice staff clean place
Source: Google
V S
★ 5
good atmosphere friendly staff....
Source: Google
Lani Eli
★ 5
Absolutely love coming to this Planet Fitness! The gym is always clean, the equipment is well-maintained, and the environment is super welcoming. Big shoutout to Alex for always being friendly, helpful, and creating such a positive vibe every time I come in. It makes a huge difference having staff that genuinely care. Highly recommend this location!
Source: Google
Barbra Feldbusch
★ 5
Many great machines and massage beds
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wooin nam
★ 4
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Alice Friesen
★ 5
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Eldri Earles
★ 5
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Jeremiah Koecke
★ 5
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Joe Gallagher
★ 5
Great help when you need it, and a Very Clean Facility!
Source: Google
Elizabeth Paschich
★ 5
The two members are helpful kind and very informed. The machines are in great condition and the customer service is on point.
Source: Google
Tiffany Graves
★ 5
Shout out to management and the trainer Angel. Love that this vibe is at my home gym.
Source: Google
ROOROO ADVENTURES
★ 5
private showers. this is the best planet fitness i been to from san deigo and california oregonall the way up puyallup washinton. great staff.work out is good.
Source: Google
Shavonne Maddox
★ 4
The staff is very welcoming, and friendly.
Source: Google
fabiola miller
★ 1
Horrible place I wouldn't recommend it to go there I went many times in the morning and is closed and it supposed to be open 24hrs, horrible they don't open the schedule they posted, horrible
Source: Google
Danny Perez
★ 5
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Cynthia -
★ 5
Great facilities
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Maranda Martin
★ 5
Great environment, friendly staff!
Source: Google
Anish Sharma
★ 5
Nic staff manager is a very nice and helpful
Source: Google
Erminia Velarde
★ 5
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Matthew McCarter
★ 5
Excited to do business with this location.
Source: Google
Conor V
★ 3
Everything has been perfectly fine here for me.. ive had a membership here 2 months and 3 times (that I know of) ive showed up at the time they are supposed to open and then proceeded to wait atleast one hour until someone showed up. One time I showed up 2 hours after opening and there was nobody here besides everyone waiting in their cars.
I'm not one to complain on Google reviews but it's a little annoying.. I personally pay for the black card so it's not a big deal to drive 10 mins to Milton branch but for the ones who don't pay for it I feel bad for.
Source: Google
NoellaRae Mackey
★ 5
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Robey Angel
★ 5
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Zachary Cook
★ 5
I’ve been a member for 2 years and love it! Great value and equipment options for everyone. I appreciate that they have ~8 benches with free weights up to 75 lbs, a plate loaded hack squat and leg press, and lots of smith machines. Also huge shout out to AJ, she’s always friendly during early mornings and says “have a great day” when I’m on my way out. Top tier service and team. I recommend them!
Source: Google
Preston Weems
★ 5
Source: Google
Phebe Wadsworth
★ 5
Love this gym, so clean and easy to find the machines you need. The staff is friendly. The gym is very big so there are plenty of machines. Great gym!
Source: Google
Nick
★ 5
II had an amazing time at the gym today! The atmosphere was so uplifting, and I was motivated to push myself even further than I normally do.
Source: Google
César Alfredo Munguía Raygoza
★ 5
It’s nice, the bad part is the phone signal is so bad but you can use planet fitness WiFi
Source: Google
Spencer McCormack
★ 5
Very friendly, super helpful and clean. Good place
Source: Google
McKenzie Burnside
★ 5
Love my Planet Fitness! Always so clean - staff is on point - and it’s close to home so that’s a bonus!!
Source: Google
Tray Woods
★ 5
This location is always friendly a professional. The machines are always clean and functional. Out of all the locations I would say puyallup is definitely at the top. I recommend this Gym to those struggling to find a home gym
Source: Google
Danielle Jones
★ 5
Staff is always friendly and helpful and location is clean! I've been to multiple locations and the River Road is my fav!
Source: Google
France Family
★ 5
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Yo Low
★ 5
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Lynn L
★ 5
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TheBobinUSA
★ 5
It’s got what I want. It’s affordable.
Source: Google
David Sorrell
★ 5
Source: Google
Katherine Fennel
★ 5
Source: Google
vanessa bryant
★ 5
Amazing!
Source: Google
Angelique Gillespie
★ 5
The manager and staff are friendly and very helpful. As we’re getting used to the gym the staff are accessible. The gym equipment is in great condition and the facility is clean. I’m very happy I joined Planet Fitness with all of the different fitness equipment, massage machines and Total Body Enhancement machine. Thank you all so much!
Source: Google
Armeta Rene
★ 5
I enjoy going to gym as the staff is friendly equipment environment always clean and great feeling to feel to work out
Source: Google
Duchaum Joseph
★ 5
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ED D
★ 5
Very pleasant environment. People working out there are serious about staying healthy. There are people of all nationalities, backgrounds, cultures, and sizes working out to make their bodies better and healthier. Staff are helpful and keep Planet Fitness clean and well stocked with paper towel rolls and sanitizer. I have most of my family going there and working on 3 more. Thank you :) Vangie
Source: Google
Josette Larson
★ 5
The staff members are friendly and helpful. I am happy I joined. I tell all my friends about Planet Fitness and to come join in the fun.🤩
Source: Google
Alexis Raquel
★ 5
Favorite gym hands down (and I’ve been to plenty). Spacious, clean and amazing staff. Manager is extremely helpful, she’s amazing. Staff is so kind and welcoming. Only downfall is I wish it was closer to me lol but it’s worth my drive every time. Highly recommend!
Source: Google
james briggs
★ 5
The vibe is good, equipment is clean. People are friendly. We be hyping each other up at times! 🥇💪🏾
Source: Google
Trevor J
★ 5
I love Planet Fitness, the staff and exercise equipment. Always a great day when I make it to PF!!!
Source: Google
Justin Schmidt
★ 5
Source: Google
Stephanie Carter
★ 5
Source: Google
Sam Taylor
★ 5
The staff are the nice helpful people and the gym members are all friendly
Source: Google
Oakwell 1Batt
★ 5
Great club! Highly recommend this club as the staff and other members are really fun!
Source: Google
Steve Mccool
★ 5
Great Club, GM and Staff!!
Source: Google
Brian Walsh
★ 5
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John Black
★ 5
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David Moreno
★ 5
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Sam Freeze
★ 5
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Eva Blake
★ 2
What I was told about the price on the phone and In person was totally different. I also did not appreciate the manager talking to my friend about my membership instead of my friend like I wasn't their.
Source: Google
Kelsey Doll
★ 5
I have been going to this gym for almost 2 years! I was super nervous starting at a gym but the whole staff is so welcoming and friendly. They make me want to come to the gym even on days I’m not feeling motivated! The manager Alex is the absolute best! Highly recommend
Source: Google
Iszia Johnson
★ 5
Best planet fitness in the state
Source: Google
Kirby Morales
★ 5
Love working out here such a great environment and great staffing
Source: Google
Kimberly Beaver
★ 5
Source: Google
Monique Segers
★ 5
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Elle Huppert
★ 5
Very friendly staff that accommodates the customer and strives to be there and do for the customer and not the paycheck or membership fee.
Source: Google
The sassy vlogs
★ 5
Cleanest gym and friendliest workers!
Source: Google
Joshua Matson
★ 5
The trainer Kaleb is the best, he helped me go as far as past failure on hacksquat and hamstring curls and it was the best pump I've had in a while. Highly recommend.
Source: Google
Charles Brass
★ 5
This Particular Planet Fitness Prides itself on providing a Clean, Safe and Awesome Workout Experience. The Staff are always available to answer any questions or Provide and helpful Tips.
Source: Google
Theresa McKinley
★ 5
Source: Google
LXMNV Ink
★ 5
Great gym
Source: Google
Jason Kieffer
★ 5
A lot of great equipment ad helpful staff
Source: Google
Cat Anderson
★ 5
Lovely staff!
Source: Google
Cierra Lewis
★ 5
The BEST
Source: Google
Hrvato Americano
★ 5
This is a great gym. I love the employees, they are great and attentive to everything that running a gym entails, as well as being very pleasant people. There are many machines and choices to train with, and the shower area/ change room is always kept up after. Couldn't recommend this place enough
Source: Google
Marolths Duque
★ 5
For my job, I visit many gyms nationwide! It's a very well-maintained, very clean, and quite spacious gym. It has a variety of machines. The service is incredible. The bathrooms are quite large and clean. Honestly, I have nothing bad to say. Congratulations to the team.
Source: Google
Amy H
★ 5
They have what I need for my fitness goals without a wait. It’s close to home and a trainer is always available if I have questions.
Source: Google
Bethany McGarry
★ 5
Source: Google
R R
★ 1
Paying regular prices for a gym that isn't 24/7. Absolutely not.
Source: Google
J V (JHVgolf)
★ 5
Dawson was very helpful and friendly on my visit to puyallup location. I enjoyed the workout and vibe of the place very much.
Source: Google
Bryan Leiva
★ 5
Source: Google
Gnawledge
★ 5
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sasha stefan cables
★ 4
Source: Google
Gabriel Ng
★ 4
Needs a normal bench press
Source: Google
F. E.
★ 4
Source: Google
Marcus Hopkins
★ 5
Source: Google
Lamar Lewis
★ 1
Dangerous parking lot!!
Source: Google
Sabrina Josephson
★ 4
Easy to access and the staff seem friendly. I don’t frequent too often as it’s a 30 minute drive and I have an at home gym. I like that I can bring my teen daughter with my black card and it makes it worth the membership. I will say I’m not overly impressed with the bathroom cleanliness. You can tell that they don’t thoroughly clean the toilets and showers on a daily basis as there is a lot of build up. Thankfully I work from home and don’t have to relay on using them like I did when I was at my 9-5. Beware of this if you are someone who showers before work.
Source: Google
sparkeykills1
★ 5
This is my planet fitness 💪
Source: Google
Jeff Chambers
★ 5
Source: Google
Jared Miller
★ 1
***Attention Corporate***
Please hire employees that can show on time. I sat here for two hours on 03/01/2025 waiting to go inside. You guys are taking mine and multiple other guests money. We pay for a gym membership monthly. I will be contacting the BBB and I will be having a complaint filed against your river road location.
Source: Google
jerry russell
★ 1
Google says they open at 5am. It's almost 7am and there's a line of people waiting to go inside. Corporate needs to either shut this location down or hire people that can show up on time.
Not only are you stealing people's time, but you're also stealing their money. We pay for a gym to be open at a certain time. Someone needs to contact the better business bureau or file a complaint with the attorney generals office. This is unacceptable!!!
Source: Google
Karen Lewis
★ 5
Very clean and friendly.
Source: Google
Steven Brock
★ 5
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Kelly Long
★ 5
Everyone is very nice and helpful. It’s always clean and taken care of.
Source: Google
Sarah Morisett
★ 4
-1 star for no pool. But love everything else, still loving it
Source: Google
robert price
★ 5
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dthorp71
★ 5
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Mary My
★ 5
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Joey Miller111
★ 5
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S. Nelson
★ 5
The Puyallup planet fitness is my favorite one. It is big and it has a lot of machines and a lot of space. And I like that it has the 30 minute station workout. That's a really useful workout where I don't have to think about what to do.
Source: Google
Steve Joe
★ 1
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Natalie Semeniuta
★ 5
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Sheila Hammitt
★ 5
Love this PF location. Super nice desk staff, very helpful, and this location has a HUGE stretching area, lots of room, lots of mats and equipment, many locations don’t have this level of space.
Source: Google
Jolene
★ 5
Friendly staff, always clean environment
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Payton Willis
★ 5
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Veronyka Cheb
★ 4
I love this place, people are friendly especially the front desk. I like that you can clean your own equipment, also love the massage after my workout, or the red light therapy-I wish you could lay down though, also I wish the place could be open till 11:00pm.
Source: Google
James Boucher
★ 5
Clean gym
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Kathy Johnson
★ 5
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Kendra Wines
★ 5
Friendly staff and clean space, love the perks of the black card membership get massages all the time! The lady at the front desk always lets me borrow her sunglasses for the total body enhancement cuz I always forget mine thank you!
Source: Google
nyahaha79
★ 5
First of all everybody is so nice and helpful (which as a beginner with a lot of questions is great). Today I did a training with John and he was amazing, especially with making sure I had the right form and where to start with the weights so I don’t get an injury. I look forward to working with him again as a newbie on my fitness journey. If you’re wanting help on anything I’d ask him for help because he knows his stuff.
Source: Google
Karen Chappell
★ 4
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Robert Hutchison
★ 5
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D Chadd
★ 5
I’m just a member… who travels a lot and go to many different gyms.
THIS PLANET FITNESS IS…
Still the greatest Planet Fitness on this planet. Over the years it has evolved.. now newer equipment will keep you interested and evolving as well.
If you’re new to this Planet keep in mind that there are some expectations… if you’re a judger or a poser or a hoser… this is probably not going to be your best option. If you’re interested in fitness and want to get into the best shape possible in a friendly environment that supports your fitness goals… this is your place.
Source: Google
Maria Laufasa
★ 5
I enjoy working out at Planet GmFitness in Puyallup, WA. It's clean, friendly, and always have machines I can workout out on.
Source: Google
I love my Kids
★ 1
I wish yall open a planet fitness in hoquiam wa or Aberdeen wa please
Source: Google
COLETTE BUTORAJAC
★ 5
Love it
Source: Google
Delirious FoSirius
★ 5
Clean gym with kind employees.
Source: Google
Shonda Barnett
★ 5
I love the affordability and location of Planet Fitness. The staff are helpful and friendly. Also the hours are accommodating for my work schedule.
Source: Google
Joshua Wingard
★ 3
They recently fired the manager and her hires. Place hasn’t been clean since. Dustballs under every piece of equipment and all up and down the sides of the gym. This place used to be one of the cleanest gyms I’ve ever seen. Now I don’t want to set my stuff down. Filthy.
Source: Google
Giovanee Eteaki
★ 5
+++ very awesome
Source: Google
Gregory Draine
★ 5
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Kumi Castro
★ 5
So clean !!
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Kareem Hadee
★ 5
Great Staff, Excellent location.
Source: Google
Leini Tukutau
★ 5
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Victor Estrada
★ 5
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Hannah Krogstad
★ 5
Huge shout out to AJ who was working the whole place BY HERSELF. I am sad to see she had to do this and I would hope management would improve on getting more people in there so this won’t happen again. Thank you AJ, we appreciate you.
Source: Google
Rick Larsen
★ 5
Never crowded, and friendly staff. Always very clean inside
Source: Google
Martin Horton
★ 5
Great place to work out. Nice staff and the price is just right.
Source: Google
Lynn Lopez
★ 5
Awesome
Clean
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James Dempsey
★ 5
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Dawnell Tillery
★ 5
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Rose Tatted
★ 5
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Ben Thompson
★ 5
Very clean and very big
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Lorenzo Chavez
★ 5
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solomon haile
★ 1
They close to early During the week
Source: Google
Jeni Gates
★ 5
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Felipe Corral
★ 5
“I want to give a huge shoutout to Shelby Murray for providing outstanding customer service! Shelby went above and beyond to assist me with my account issues, addressing my concerns promptly and professionally. She was incredibly helpful, thorough, and kind throughout the process. It’s not often you come across someone who genuinely cares about resolving matters efficiently, and Shelby exceeded all expectations. Thank you for making what could have been a stressful situation so smooth and positive. Highly recommend working with her if you need any assistance at Planet Fitness in Puyallup!”
Source: Google
Perry Delaney
★ 5
I really enjoyed the shower stall set up in thePuyallup building, it was very well designed and maintained. The staff .. well let's just say .. Friendly, yes ... just like all of the planet fitness gyms I've been to ... the staff has always had an amazing attitude towards their members. Thank you for your time and reading this message... I highly recommend joining the black card membership... less than a buck a day ... so many different perks that come with it. 27.oo bucks a month
Weight lifting equipment
Tanning
Hydro lounge chairs
Massage chairs
Red light therapy
Access to all locations
And more that I have not even had time to look into.
Source: Google
Allan Bornstine
★ 5
Everyone is friendly and the facilities are always clean and the equipment is easy to use. Convenient too.
Source: Google
Greg Comstock
★ 5
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David Hippo
★ 5
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Suzanne Stein
★ 5
Clean and friendly. Equipment is in great shape. People are respectful and leave you to workout in peace.
Source: Google
Dianna Babauta
★ 5
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Zachary Rabbage
★ 5
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Walter Fowler
★ 4
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Len Zuelzke
★ 5
Very clean unorganized great place to work out
Source: Google
Deena Manza
★ 5
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Michael Yu
★ 5
Excellent selection of machines and free weights for a complete workout. Staff is friendly, facility is clean and it is never too crowded so I can access all of the machines for my workout. The premium membership offers a lot more perks including massages and tanning booth. I might have to upgrade soon!
Source: Google
Bradley Brady
★ 5
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David Wheeler
★ 1
I don't like businesses with shady practices.
They make it hard to cancel, I had to contact them three or four different times and come in a couple times basically giving you the run-around like it's legal to take your money when you want it canceled. Then when I finally get them to agree to cancel it several days before my payment is due they still make up an excuse that they're going to charge one more month. Atrocious unethical business practices.
Source: Google
Heath Anderson
★ 5
I do love this place, so I'll actually start with constructive criticism...
For some reason, the handicap shower is always "out of service" and/or they don't have hot water. I recently visited Tacoma, Milton, Federal Way, Auburn, etc.
Puyallup had all showers working with hot water.
They have a friendly staff, and the people working out are focused.
I travel a lot, so even if I can't work out (current shoulder injury), I still pop in to get a shower, massage and Red light therapy
All at a very affordable price.
Source: Google
Connie Wegman
★ 5
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Susan Dupuis
★ 5
Would recommend Planet fitness, staff is helpful and friendly, it’s kept clean, a large assortment Of equipment, large gym inside and good parking
Source: Google
Travis M.
★ 5
Puyallup Planet fitness has awesome staff and is kept very clean.
Source: Google
Kareina Trevino
★ 5
Great atmosphere ! And so much variety of machines!
Source: Google
Thomas Sauers
★ 5
Great place to work out. Management is awesome! One of the cleaner clubs. Been at this club for many years. Staff is friendly and always saying hi and bye.
Source: Google
Daniel Reichel
★ 5
I’ve been a member of Planet Fitness Puyallup for almost 10 years, and I couldn’t be happier with my experience! The gym is always clean and well-maintained, and the staff is very friendly and welcoming. The variety of equipment available is great, and the spacious layout makes it easy to find a good spot to workout, even during busier times. They truly make it a comfortable place to workout, regardless of fitness level. Plus, the affordable membership options and the benefits that come with the Black Card are a huge bonus! Highly recommend for anyone looking to get fit in a supportive environment!
Source: Google
Stephanie Ritter
★ 5
Great friendly staff, always greeted with a hello and friendly smile. Plenty of equipment and comfortable environment! Hubby and I normally are greeted by Sam! He’s the best 😁💪🏽
Source: Google
Maria Magee
★ 5
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jill borns
★ 2
Membership is a hassle.
Source: Google
Albert Okoth
★ 5
Love working out here. The atmosphere is welcoming with friendly workers ready to assist. It seems to be always open and cleaned.
Source: Google
Trisha Ausbun
★ 5
The staff at the desk are so kind. The entire gym is always clean, there is an abundance of workout equipment. The members are kind, focused and considerate. The locker room has tons of space, enough showers and is clean!! The Black Member area has amazing massage options, 1st class tanning beds and red light beds, all included in the membership. And I can bring a guest every time I go! $25ish a month, can’t beat it!!
Source: Google
awesomegiovanni Sanchez
★ 5
Love coming to this location the staff is very friendly and the place is clean all the time
Source: Google
wenona Hollis
★ 5
Nice people great place not 24hrs
Source: Google
Nicole Benton
★ 5
I’ve been working out at this Planet Fitness location for the past couple years and love it! They have all the equipment I need for my workouts and it’s never too crowded to where you have a difficult time trying to use equipment. And the people who work here are amazing and super nice!
Source: Google
Greg Vick
★ 5
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Craig Spurlock sr.
★ 5
For the price you can't beat it plus you get tanning red light bathroom facilities and a nice workout without the pressure of grunting and people throwing weights around very polite just sucks they're not open 24/7 like what I paid for when I initially signed up they do have hours from like 6:00 or 7:00 to 10:00 at night so I have to work it into those hours
Source: Google
Bradley Davenport
★ 4
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Chris Lee
★ 5
Great place to work out and dance :) David was friendly and helped me out with the guest pass!
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Herman Carr
★ 5
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Alnehsia Giddens
★ 5
Very clean environment and great customer service
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K Why
★ 5
If you've been to one you've been to them all for the most part. Never had any issues and the staff has always been Polite. They keep it clean, so that's a plus. Plenty of machines and free weights (minus barbells. That I noticed anyways) to choose from. Nobody messes with each other which is also nice.
Source: Google
Dala Khamnouane
★ 1
Planet Fitness
Denied access:
On August 6, 2024, I had a black card membership, but my family members were denied access to the facility that day. My seventeen-year-old son wanted to work out but couldn't get in alone. I had to accompany him, but I had my eight-year-old with me before the incident. I took him to the waiting area and sat at a table while we went to the front desk to check my teen son in for his workout. However, the employee repeatedly told me that my eight-year-old could not be in the facility due to his age, despite my explaining that he would be with me, "would not be working out," or would be running around. At this point, I couldn't hold back my frustration, so I canceled my membership. I don't understand why family members cannot wait while others work out. If a husband is babysitting his baby and his wife is working out, it should be okay for the baby or minor to be in the facility.
I was there to accompany my son for his workout, and the employee kept telling me that my younger son couldn't be there. When I asked for the reason, she said he could hurt himself. I understood her concern, but I pointed out that the eight-year-old was not there to work out; he was with me while waiting for his brother to work out.
Finally, the employee realized that I wouldn't have my eight-year-old alone in the waiting area, and she said it was okay for me to stay with him while my older son worked out. I was already upset about being denied access. Right from the start, she had insisted that my son couldn't be in the facility. She should have asked me about the situation instead of making assumptions. I was sure this was a failed communication between the customer and the employee, but I was disappointed by how the employee handled the issue.
Note: In my experience, I noticed other kids waiting in the waiting area for their parents or sitting with other adults, which is why I brought my younger son with me that day. I thought sitting in the area while our family was working out was okay. I was babysitting, and I felt mistreated. I do not want to go back as a member again. Thank you for your BEST and WORST experience. I will go somewhere else that professionally treats their customers. My family likes Planet Fitness Gym because it is not too crowded and is not smelly, but after this incident, I will be happy to pay more and be treated with respect in another gym.
Source: Google
Leandar/Lee Shultz
★ 5
Source: Google
Jeremy Harris
★ 3
First for this being one of the first PF in the area it still hasn't seen any type of machine update since day one. These machines seem to be behind when it comes to what is more current. I've been to a lot of different ones and some updating would do this location a lot of justice.
Source: Google
Michael Sweet
★ 1
I'm going to cancel my membership if the management and corporate don't reach out to me in a timely manner.
I was there at 5am this morning and left at 6:15am because no one showed up to open the gym. This has happened several times at this location and even the Pearl St. location in Tacoma. As far as I know it's almost 7am and it's still not open.
I had to drive from Frederickson just to sit there for an hour and then drive back home wasting time and gas. This also affected my schedule for the day, there's a reason I was there at 5am, it was the only time I could workout today.
I expect a call from management and for corporate to reach out as well. This is not acceptable. Again, I will cancel if this isn't resolved and I'm not compensated for this inconvenience.
Source: Google
Chickapony Hendrix
★ 4
Love this place, except on Sunday mornings when you are sitting in the parking lot waiting to workout. The gym is supposed to open at 5, it’s 5:45 and once again the opener is late.
Outside of that it’s the cleanest gym with the best staff.
Source: Google
tclumpner
★ 2
They are only open for 5 hours a day now! 5pm to 10pm is Not acceptable. I was told there is new owners and now they have also turned all the lights up like it's a 7-11 in the Black card room for relaxation with massage beds. This is a horrible idea! Change the lighting back to low and Increase your hours like other Planet Fitnesses that are open at least by 12 noon for lunch time workouts..btw the Men working the front desk are super friendly and helpful as try to make sure to address all needs.
Source: Google
Entyse Pusch-Zuniga
★ 4
Large Gym, Veteran Front parking wifi works, only issue is tht the parking lot has weird, loud ppl come out at night fall time [believe this because of the $1 Tree & Loose Wheel Bar & Grill next door) other than tht PLEASE clean ur lockerrooms +bathrooms & yall will be [squared] away. & give ur Mili.Vet Sign some TL C..🧐 U know covid wasn't tht long ago.
Source: Google
Emili O'Rourke
★ 5
Source: Google
Angel DuVaul
★ 5
Been going everyday for 120 days now great atmosphere and always clean
Source: Google
Dawn Nostrom
★ 5
Source: Google
David Kinuthia
★ 4
Source: Google
Paulo Lima
★ 4
Congratulations guys! The best showers among all the Planet Fitness! Please inspire other locations to be the same! I would give you 5 stars if there was some body soap available!
Source: Google