★ 5

New to Gig Harbor WA, received an invitation via email to try out workout Pure Barre, which I haven't heard of before. One introductory class, and I was hooked! I have a primarily sitting job, going to the gym requires motivation that I don't always possess, but these classes are user friendly, fun, and most importantly, appropriate for any fitness level. Instructors are very encouraging and motivating, I truly enjoy workouts with Sam L, she is extremely positive, and always makes you feel strong, powerful, and makes you believe in yourself.
So glad I decided to join Pure Barre, thank you for inviting me to the Pure Barre community!

* So very unfortunate I must amend my review!
Love the workouts, disgusted with people who run the place (owner/manager of GIG Harbor Pure Barre and corporation).
My mother in law was visiting from AZ for a few months-even though I live in Gig Harbor and have membership, Pure Barre has a great option of getting a "Visitor" package, for someone who doesn't live in WA, but wants to take advantage of the great workout. We purchased a "Visitor" package (10 sessions), without anyone explaining to us any of the rules, and when my mother in law left to go home to AZ, I was notified that her unused sessions will be lost!
Nevermind the fact that the entire package was prepaid, or the fact that no one explained that it should be utilized fully during certain period of time, or that unused sessions will be forfeited. The place is run by greedy and slimy people, who insist on keeping the money for the services they didn't provide.
Absolutely Disgusting!

Source: Google

★ 4

Update: After this post we were contacted by Bre from Pure Barre snd she spent a significant amount of time on the phone with us listening to the problems we have had. Some of our issues are due to corporate. She gave a suggestion about another class option and helped with what she could. She said she would talk to staff about communication and we now know what to ask for and how to reach Bre if needed. I hate that we had to post something to get some resolution but genuinely believe she feels the same.

Original post: I want to start off by saying that barre class, even just attending once a week, has done a lot to improve my strengthening and joint stability. I have a connective tissue disorder and it’s really had a positive effect on my body.

My husband and I both joined pure barre, but on different days. We joined at the University Place location and while I didn’t enjoy the vibe of the early morning classes everything else was fine. They closed that location and a few months later the Gig Harbor location opened. Both of our accounts were transferred to Gig Harbor and we’ve had problems ever since.

I joined of the 15th and I have a four class a month plan. Regardless of how many class credits I have, if I try to sign up for a class on the 15th or later I cannot, I get an error message that says I have to purchase more credits, even though my account shows I have three available. My husband has the same problem but later in the month. I like to register early because their classes get very full and with my schedule I have availability only on certain days and times. We never had this problem at the University Place location.

My husband and I have called to work this out. We have never gotten a call back. My husband has gone by in person and of course we have a weekly class, we’ve been told to talk to Bri but she is never there when we’ve gone. Of course we’ve sent emails. Those have also been unanswered. One time I received a text message, I didn’t know the number so I don’t know who it was from. The text said they had resolved this issue and the tone was extremely rude. Obviously the issue isn’t resolved, why would we waste time on something that had been completed? The tone was very rude and when I pointed that out and said I didn’t appreciate it, I never heard another thing.

The bottom line is that the classes have had a positive effect on my health and they are an enjoyable way to get strength training. The facility is clean, the staff are pleasant enough. But if you have any kind of problem at all with your account, you won’t get any assistance or acknowledgment. When people ask me about barre class I really can only ever recommend with reservations.

Source: Google

★ 5

I love the staff, atmosphere, and great workouts! Define classes are my favorite, but I love a good classic class as well!

Source: Google

★ 5

Love Gig Harbor Pure Barre. The instructors are all encouraging and positive. There is a great array of scheduling options for those that work and have busy schedules. So worth it!

Source: Google

★ 5

Love Pure Barre! Classes are consistent while also changing so that they don't get boring! Targets all the right muscles to build strength and tone.

Source: Google

★ 5

Love Pure Barre! Classes are convenient for almost anytime of day you're looking for. Class leaders are knowledgeable about the class they're teaching and will help you if you need it.

Source: Google

★ 5

Source: Google

★ 5

I love the sense of community among members, instructors, and staff! Everyone is so encouraging and kind. There is a place for all, whether you're just starting your fitness journey or are a seasoned pro. The instructors work very hard to ensure that all members are successful in reaching their fitness goals, lifting everyone up, providing modifications as necessary, and learning everyone's name (a very nice personal touch), all while keeping each class fresh and fun! I genuinely look forward to coming to class each week!

Source: Google

★ 5

This is the first time in my life I actually look forward to working out! The class formats are fun, challenging, and keep me on my toes (haha). The instructors are absolutely incredible and the nicest people - even when they are making my muscles scream. That’s right - I have actual muscles now! Thanks Pure Barre Gig Harbor!

Source: Google

★ 1

Small facility, poor ventilation, only one bathroom and they hassle you when you want to cancel your membership

Source: Google

★ 5

The instructors are so encouraging and there is a nice variety of options for class times. I am so glad I joined because I can feel myself getting stronger and healthier. The workouts work!

Source: Google

★ 5

The gym is very welcoming and clean. The staff try very hard to remember everyone’s names. You get greeted with a friendly smile. The classes are awesome and include great music and motivating instructors! They also have cute retail of gym clothes and socks. Love everything about Pure Barre!

Source: Google

★ 5

I love the simple, yet effective, classes that are making a difference in my journey to a healthier life.

Source: Google

★ 5

The teachers here are great! Love the encouragement, personalization, hands-on corrections, and fun spirit during the classes.

Source: Google

★ 5

This place has been a lifesaver. The staff are so friendly and inviting. The workouts are challenging, but even starting out completely out of shape I was able to modify and get stronger each class. If you want to feel stronger physically and mentally and be surrounded by amazing women, this is the place to be.

Source: Google

★ 5

The staff and owner are absolutely dedicated to the Pure Barre model and it shows!! BEST WORKOUT EVER!

Source: Google

★ 5

Source: Google

★ 1

I had to park two buildings away!

Source: Google

★ 5

I’m happy pure barre has come to the harbor! Every class pushes me so hard yet somehow goes by really fast too, which is exactly the workout I want!

I’m on the recovery side of a crappy health event that temporarily caused foot drop and decimated my strength. I was pretty intimidated my first class but the instructors have been so kind and helpful. And Barre is exactly what I need to regain strength correctly and safely. I love the focus on form.

Source: Google

★ 5

I absolutely love this studio. This staff are friendly and the instructors are always willing to give recommendations when there are certain things you can't do. Their app is also really easy to use to book classes. Can't wait to see this place grow in the community!

Source: Google

★ 1

I signed up in October, when I heard they were opening soon. I had to pay a fee and then over six weeks went by with no communication and I was in an accident so my doctor told me to wait to do Barre. I have emailed and called, leaving multiple messages for a call back, email back and would like a refund. There has been no response. It has been very frustrating and disappointing. I would recommend staying away from this place. No customer service!

Source: Google