★ 1

Always dirty. The bathrooms never have toilet paper. They let men follow you around the gym for over 20 minute and do nothing about it. They won’t answer the phones. Since the new owners took over they brought in new equipment but the customer service tanked hard
I was told my account would be canceled and now have been charged yet another months of a service I don’t use.

Source: Google

★ 1

No shower at this location.

Source: Google

★ 5

I love this gym! The new owners are amazing. They keep the gym clean, equipment in working condition, they’ve added new machines - it’s amazing!

Source: Google

★ 5

This gym is so clean I could eat my post-workout snack off the floor (but I won’t, because I’m classy). The staff are absolute gems—friendly, helpful, and somehow always in a good mood, which is suspicious but appreciated. The energy here is contagious, the machines are top-tier, and the vibes make me almost forget I’m exercising. Plus, my handsome (and ridiculously hot) hubby comes with me, so it’s basically a date with dumbbells and eye candy. 10/10 would sweat here again.

Source: Google

★ 5

Fantastic gym! Great equipment and very clean! The staff works hard to make this an inviting place to work out- they’re responsive and quick to answer any questions. I love the workouts they post and have always had any question answered quickly! This is the gym for you!

Source: Google

★ 5

I love Snap Fitness! Their gym is like joining a family! Everyone (owners, trainers and other members) are all so kind and welcoming! Such a clean facility with new equipment! If you’re looking for a trainer they have some of the best ones around!

Source: Google

★ 5

Source: Google

★ 5

Pretty solid environment, with staff that cares

Source: Google

★ 5

Went in and loved all the difference options and it was not crowded! The gym and equipment are very clean, there is plenty of cardio equipment and even suggestions on workouts. They even have a room if you want to go stretch. My husband came in to take a look and joined immediately!

Source: Google

★ 5

This is one of my favorite places to get a great workout in! The staff is super friendly and the facility is really clean! A great gym for everyone to train at!

Source: Google

★ 4

Source: Google

★ 3

OK gym. Small. No staff on site (did not like). Signing up was easy (online) and so was cancelling (email). We went for about two weeks. I guess I should have toured. So, this is on me, my $150 mistake. They have a few good treadmills. No real traditional ellipticals. Not a great place for cardio work--My opinion. Some good free weights and machines. You have to email or text, or call--and they are pretty quick to get back to you. No locker rooms. It is a quiet gym, so that is good. However, if you get a few people in there, it gets loud. It is a no-frills gym like you would get at a nice hotel. The key card system was a little wonky. They give you a video on how to retrieve your key card, but there was a stack of them, and we did not know which ones to get. They put a letter on them and let us know later and the letters make no sense. Maybe put our names on them because they charge you $20 bucks each once you swipe it once. At least I could get a memento with out of it. Not for me. However, it is clean, and some folks will like it. Nice app, but that is a company app. Make sure to tour.

Source: Google

★ 5

Source: Google

★ 5

great place to work out.

Source: Google

★ 5

It has all the equipment you need, it’s clean and members are friendly.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 1

Tried to find rates through the website. I had to create an account to see pricing. They called me 3 times to try to get me into their facility. Each time I said no. I had to block the number for them to stop calling. VERY aggressive sales staff.

Edit: yes I didn't answer the 2nd and 3rd time. I called back, and it went to a "remote message service" I left 2 messages with them telling them that I was not interested!

Source: Google

★ 1

Terrible company they just want your money I tried to cancel they said to wait until the end of the month so I could use my whole month of membership and then proceed to say I have to put in a month notice and charge me a whole month membership yet they can deactivate and cancel my card whenever they please yet they can’t return my money whenever they please.
Wouldn’t charge me when I had the money then make me pay a late fee even tho I had the money for it just a very money hungry business I wouldn’t recommend this place to anyone.

Source: Google

★ 1

This place is HORRIBLE. STAY AWAY! All they want is your money. And more and more of it! It smells & isn’t clean. The owner just takes every penny he/she can get from you. There are so many other options in Moses Lake-STAY AWAY!

Source: Google

★ 5

Source: Google

★ 3

I used to love coming here...have had a membership since 2018 but now all my machines haven't been working in months...thinking it's time for a switch

Source: Google

★ 5

Source: Google

★ 5

Clean, Friendly, Convenient

Source: Google

★ 4

Source: Google

★ 5

Been lifting at this place for about two years. I like the fact that they carry sanitizing wipes at my Snap Fitness, As for the other Snap Fitness, they provide showers which is a major plus. I have chosen to live a little bit of a social life. Usually clients are friendly, say hello and continue to work your insides.

Source: Google

★ 1

Source: Google

★ 1

Absolutely would not sign up here again. Horrible customer service. Go sign up at the complex.

Source: Google

★ 1

Terrible to work with.

Source: Google

★ 2

This location has stopped accepting our fitness plan from work, we were told they would still honor it however after regular and weekly usage my card was turned off without explanation ( we are still paying thru work ) interrupting my route. I will just be giving my time to another gym.

Source: Google

★ 1

don't waste your time. there's better gyms in town with better services for just around the same price. don't recommend.

Source: Google

★ 5

Extremely clean and well taken care of. Staff is polite and friendly. I gave a five star rating because it is worth it. However could use a trap bar deadlift, sauna and a tread climber!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I have been going to this gym since February 2021, it is now October and might I say I really enjoy it. It is not terribly big, but I find that to be a plus. I have grown more and more comfortable working out since I started 8 months ago here and have seen so much improvement! In my journey here alone I managed to go from 225 to 188 with a large increase in muscle mass!

Besides the progress you can get here, there are free weights, machines, stairmaster and treadmills (basically any cardio you need they have), a punching bag and even a back yoga room.

With the area the gym is in, I grew up in this area and have always saw it to be very mellow and clean. The views during sunset are to die for as pictured below.

They are affordable, have respectful staff and the gym goers here as well have also been very nice. Being a female I have not had a runin with any disrespect of any kind!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I pretty good place very clean

Source: Google

★ 1

Cancelled my membership with them. Spoke with two different people over the phone. They still tried to charge me and then sent it to collections just to get that extra $66. Very unprofessional and not worth the money. Go somewhere that cares about their guest.

Source: Google

★ 5

Mesan at snap fitness is a really good personal trainer! I super recommend him, he was patient and motivating!

Source: Google

★ 5

Mesan from snap fitness is the best! He does really good personal training sessions. I would definitely recommend him to anyone and everyone !

Source: Google

★ 5

I have been a member here for a couple of years and have LOVED IT!!! I love the new equipment, and I am glad that they got more Cardio Equipment. Ever since the new management has come in, the place is cleaner, and if a piece of equipment is broken it gets fixed quickly.
I love that it is open 24/7 and I like that you can only get in if you have a key card, makes it feel safer to work out there.

Source: Google

★ 5

This gym is great! Friendly staff, nice equipment and it’s clean. The feeling of the gym is very open and welcoming. Best gym in Moses Lake!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 4

Overall this is a very convenient and functional facility. They just installed several new Matrix cardio machines. There are some remaining Cybex cardio machines that are showing their age. They have only one seated elliptical machine, and patrons frequently have to wait for it to become available.

Free weights are well organized and they have the various stands to allow free weight training safely without needing a spotter.

The Cybex resistance training equipment could definitely use maintenance. Many of the setting adjustments are very stiff, which prevents anyone with weaker fingers from making adjustments.

Staff are always friendly. I have never used the multipurpose room or their personal training, but they are available.

Source: Google

★ 5

Friendly staff, variety of equipment and affordable membership make this a great place to workout.

Source: Google

★ 5

Source: Google

★ 1

Incompetent to call people back to give out simple answers.

Source: Google

★ 4

Closest to my house and rarely is it ever very busy when I go (which is awesome). Equipment could use some work, but all in all it works for me!

Source: Google

★ 5

Source: Google

★ 5

What a great gym. It starts at the top with the owners. So nice and very approachable. They are fitness enthusiasts and you will always see them training there. Staff is also nice! Very welcoming and so helpful! Abby is a breath of fresh air! So nice to see her smiling face right when you come in the door! The gym is kept very, very clean. To me that is a must! This gym is for EVERYONE!! Any age, any fitness level! I've never trained at a gym where the members are so friendly and supportive of one another. Whether your training for a show, a college athlete, or just starting out, it's the perfect place! It is just a great environment to train.The vibe is so upbeat. The gym has everything you need: great variety of cardio machines--not just treadmills, so much more. Plenty of free weights, machines, smith machine, power rack in it's own area and squat racks. Also has what I call a "bonus room"! Great place for walking lunges, plyometrics, ab workout, stretching, cycling, and a video machine that plays 10,000+ different workouts!!!
What I love is that you see so many females working out!!! As a woman you find gyms that are predominantly male, and that can sometimes be intimidating. Not the case at this gym. Often times you'll see more women than men!!! It's a 24 hour facility and I workout at all different times and it is never too busy or crowded. You don't have to wait for machines or cardio equipment. Everyone looks out for one another there. So happy I joined 6 months ago!!!

Source: Google

★ 5

Source: Google

★ 5

Luv it

Source: Google

★ 4

Nice gym! Could use some more room inside

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very nice place

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Alot of choices of equipment. Friendly.

Source: Google

★ 2

Source: Google