★ 1

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★ 1

Joined a couple months ago to use the pool. It's the only pool in town. But you can never get in the pool, they always have this class or that class scheduled, even if there's plenty of room they don't allow you to use it unless you're scheduled in the class, they even have family swim days and unless you have children you're not considered a family well I'm a senior and all my children are gone, if you even try to question the rules they kick you out of the pool. Most of the time the pool is empty. Is the strangest YMCA I've ever seen in my life it definitely needs New Management. I dropped my membership after only a couple months. The locker rooms are also very dirty.

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★ 5

Best humans ever

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★ 1

There’s something seriously wrong with that pool manager

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★ 5

Been going there since I was 4 or 5, and I'm grandma Danille now. Its a great gym and a great place to grow up.

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★ 5

After that spin class, my biscuits were burnin'. My whole bakery was burnin

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★ 5

Wonderful place to swim, and work out. My teen gets weight training and he is loving the results. There is family swim for parents and kids under 17 which is nice. Teen nights are back and there are private lessons to book online. It's super easy to do. Swim lessons are easy to get into and instructors are easy going and nice to learn from. Pool is clean. Lifeguards are attentive and treat everyone fairly. Rules are enforced and the same for everyone. There is a climbing wall and daycare for members when you just want that extra time to play basketball or hit the yoga class. Spin class and kids sports. Preschool and a water babies class even. Adults exercise in the morning. Lots of opens swims for the summer and lap lanes. There is even a added adults only swim in the main pool in the afternoon and adult only in the morning in the activity pool

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★ 1

We went here for almost a year. Jackie is amazing in rainbow corner.
Amy and Holly are great too!!
We moved out of state and I was one day past when I should’ve canceled our membership and They said they would ask management to please consider not charging us since we were in the process of moving at lost track of the days and wouldn’t be there at all that month.
Well they ended up charging us still. We also Had a very serious incident of our toddler walking out of day care not once, but TWICE and I never got a return call from management….(comes off that they don’t take child safety seriously.) There Child care is right by the pool and locker rooms. Very disappointed on how this experience ended….
I also never make negative reviews.

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★ 1

This place has to be one of the worse YMCA i have ever been in, work out equipment old and out dated, sauna dirty and smells really bad, and the lifeguards in the pool nothing but young people that have been given power and they love to use it, was in the pool on the hottest day of the summer and i was the only one there, that should tell you something about this place and why no one goes to it, i was told i could not use the other pool because it was family day and there was 2 people in that pool, i asked if we could be a little easy on the rules because no one is hear and was kicked out of the pool, i am 70. I will never go back and by the looks of the empty only pool in town, most others think the same way.

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★ 3

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★ 4

Off and on, I've been going since I was about 8 years old. i'm 28 this year in August.
I would recommend that if you're a family or have someone to take, it is definitely worth the money. becareful which lifeguard you talk to, one of the female black haired lifeguard with glasses is disrespectful, and she cares if she gets wet when you jump in or splash as a lifeguard... anyways, beware the "nasty one."

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★ 5

Love the water aerobics hands down the best

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★ 4

Great place and staff gyms a little beat up, but otherwise, great place

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★ 5

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★ 5

Great staff well maintained the only problem is they eliminated all but one racquetball court. They used to have five. Their exercise room/gym is well equipped and not terribly busy. Don’t use the pool that much so really can’t comment on it even though I’ve been a member for 40 years in Longview, and in other places, my entire life

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★ 5

Everyone is friendly & pool is great.

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★ 5

I very nice tour ,I was pleased to see ramp in pool as I have mobility issues

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★ 2

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★ 5

Very good arobics workout.

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★ 1

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★ 5

Nice facility friendly and helpful staff. Only complaint they eliminated 3 of the racquetball courts leaving only one usable. Everything else is in good workable condition and well taken care of.

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★ 5

Great place for fun, athletic exercise and swimming for all ages . Meet new friends and connect with long term friendships.

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★ 1

Def the worst gym I've ever been at. The staff are extremely incompetent and harassed me and my daughter while at the pool. They discriminated against my daughter for being 2.5yrs old and told us we could not be in the pool, this is after I double checked that she would be allowed in at the front desk bc they had 1/2 the pool as a lap pool, the other 1/2 as an exercise area. When I refused to get out of the pool, they called the police on us! I had to file a complaint with the Federal DOJ office. What they did to us is extremely illegal and humiliating. No one with littles are safe here unless youre willing to give up your civil rights.

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★ 4

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★ 5

I been coming here and other YMCAs since I was a kid was my start to swimming and my love for water parks

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I go there every Friday to 8:00 to 10:00, and it's super fun. There's really nice staff And the pool is really fun!!!

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★ 5

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★ 5

I recently decided to take up swimming again and I'm so glad I did. The folks who worked the counter and the pool were so helpful and nice. I enjoyed my time and will be coming back again and again

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★ 5

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★ 5

Amazing facilities. Much more to do than expected. Great amenities for older adults, and children. I joined right away and am going back for more!

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★ 1

Unfortunately, a great facility has been ruined by extreme poor management. Making one hard to follow rule after another. Limiting time in the pool, changing standards, putting silly tape up on the wall you can’t cross like a little child. And then there is the parking lot! With a good idea to re-pay the parking lot either it was not supervised or no instructions were given or both. They pave the parking lot and then put in compact parking over the top of where they used to be handicap. They ruined the lines for vans and to make up for it blocked out other handicap parking. Today it is so difficult to park without walking for Block. And nobody in management at YMCA seems to care. I do notrecommend spending your money on the YMCA and if anybody has a suggestion of where else to go, please put it in the comments.

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★ 5

Just a great place

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★ 5

There is sauna, and showers upstairs I like to go relax after using the gym which is very nice and always clean. Great exercise groups also. I go twice a week and live it. Free membership with insurance.

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★ 5

9/19
I've been there a few times now. I told the gym manager what I feel like I need work on, he was very helpful showed me exactly the right machines I should be using. I'm really enjoying it! The front desk staff is very friendly and helpful as well.

My first time there today, they were very friendly and informational explaining all the different areas of the gyms and the pools. I look forward to going back and putting it all to use.

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★ 1

Group swim lessons taught by teenagers who don’t know how to deal with kids. Group Lessons were a waste of time, and discontinued private lessons. We’re very unorganized with lesson schedule telling us one time over the phone then when we showed up said the time was different.

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★ 5

Staff was outstanding.

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★ 5

The YMCA has Taekwon-Do, a pool, fitness gym, yoga, basketball courts, and more. Swim lessons are good. Taekwon-Do does not require a membership but members get a discount!

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★ 5

You know you've found a very good place when you can accidently leave your car keys on the locker room bench for over an hour and they're still there when you get back.

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★ 3

Went in with intention on checking facilities to consider a year pass for me and my family. The staff at the front desk answered some questions. The lady seemed annoyed at my questions. I would ask a question and she would stare at me like it was dumb question, and reluctantly answer with slight attitude. Even rolled her eyes when I asked her to show me what page the information was on to my question, as she just gave me a magazine and said the answer to my question was in it.

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★ 4

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★ 5

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★ 5

Great basketball gyms and the pools are awesome. A little busy in the mornings with senior citizens but in the afternoons it's all clear

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★ 5

I enjoy bringing my kids to swim especially in the cooler months

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★ 3

Currently being ignored by 3 desk employees

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★ 2

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★ 5

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★ 5

The first time I visited, I was given a tour. I was given tons of info about what the facilities offered and the types of classes they had. For being in an older building, it was well maintained.
The gym area has lots of natural light. It smelled fresh and clean. Didn't smell like sweat and bleach cleaners.
I was given a free pass and used one of the pools for a beginners class. The locker room was clean. There were private areas for women to change. They had "wet" bathrooms for if you were wet. They also had "dry" bathrooms that women could use once you were dry, so you didn't sit on a wet seat!
The instructors were super wonderful! She immediately zeroed in on the new person in class. She introduced herself and made sure she was near me so I could hear the directions on what we were doing. She watched over me to make sure I was doing the moves correctly to get the most out of what we were doing.
All in all, top-notch!

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★ 5

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★ 5

This is a great place and great people.

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★ 5

This place is a 10/10!!! The staff are so nice and the pool is so much fun. The lazy river was my favorite part when I went to my first visit.

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★ 4

Healthiest establishment in the area!!

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★ 5

Excellent place to get some good exercise. Love having Britney and Grace as our Zumba instructors.👍👍👍

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★ 3

I love working out at the Y BUT in the women’s upstairs locker room, there are only 5 showers- 1 is completely out of order, the 2nd one doesn’t even get warm so only cold water. That leaves only THREE working showers and they don’t look like they’re cleaned regularly! Just spray some bleach once a day it isn’t that hard! And I highly doubt the men’s locker room only has 3 working showers🙄

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★ 1

I would not recommend this gym, the prices continue to rise and the quality of service and equipment continue to decline. The facility is dirty and the equipment is broken down for extended periods of time. Huge staff turn around due to controlling behavior. Limited hours of pool due to staffing issues regularly. Toxic power tripping management that provide no support. Favoritism and discrimination practices. Homeless wondering around parking lot leaving trash and feces around the property. That's just to name a few thing. The community keeps this place going but at some point we have to ask is it worth it.?

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★ 4

Amazing lazy river

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★ 5

Fantastic part of the community, great for families and anyone active.

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★ 1

Lifeguard is a complete(words I can not say here)
Yelling at kids for being kids in a pool. “Rules” that don’t even make sense! Do not recommend this place at all!

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★ 3

Wait in lobby to check. Zumba classes available.

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★ 5

I love the place but I only have a couple of concerns. I say this with complete love and respect of the gym environment.
1. There needs to be a designated shower room for our growing trans community at this location. Safety and privacy reasons.
2. There needs to be a dress code of conduct enforced. Women wearing underwear length shorts, are putting their bare butt cheeks on the equipment. To prevent skin infection and to maintain a safe gym environment, have a employee come and do a walkthrough the gym a few times a day. To enforce safety, proper gym etiquette and dress code of conduct. I have seen people take off their pants directly in the weight room. Please help keep the gym a safe place to be for everyone .

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★ 5

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★ 5

The pool and exercise schedules look great! Front desk personnel were soo awesome!

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★ 4

I love swimming here. Very relaxed environment and other people there at the same time seem all so friendly. I really like open swim there.

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★ 5

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★ 4

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★ 4

It's a good Y. The staff tries. They close a little early and run short hours, but for a non profit it's pretty nice.

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★ 5

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★ 5

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★ 4

Clean, safe, & well managed. A definite staple & asset to the community! (Just wish they stayed open later!)

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★ 5

The.help are friendly an care about you

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★ 5

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★ 4

Absolutely love everything about this location, but had an unpleasant experience with the lifeguards. I wish they could be less negative and more friendly.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

Good place to spend a day with your children.

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★ 5

Do pool exercises 3 times a week. Malynn ,Instructor is very nice

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★ 3

The gym is fine, but it really needs updating.

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★ 5

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★ 3

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★ 5

Such wonderful staff here.i absolutely adore the lady who works in the daycare but they are all wonderful

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★ 5

Low key, community oriented. Hot sauna!
Not the cleanest 🤷🏼

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★ 1

Won't Honor Veterans for a discount to join

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★ 5

Great place never packed with too many people. Great staff and friendly.

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★ 5

Train your staff better PLEASE!
DON'T BE BIASED " ON WHO YALL FOLKS HELP OUT!

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★ 1

Well so much for family friendly Y. I just moved here was a member for years. I'd have preferred the Y over a gym. HOWEVER, allowing a MAN in WOMANFACE into the woman's changing rooms is unacceptable. It's not safe for woman. Wheres this end.

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★ 2

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★ 2

We did do swim classes and one of my kids played soccer there, which we enjoyed both. Unfortunately, we've have had a couple instances where the CEO was suppose to contact us. Once, was last year the other happen this year and we haven't heard anything. Probably won't be going back, unless something changes.

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★ 1

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★ 2

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★ 5

Everyone is so nice and friendly

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★ 3

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★ 4

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★ 3

Needs a door to pools that buzzes you throw for visitors only

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★ 4

Nice people and clean swimming.

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★ 5

For the cost this is an amazing gym plenty to do and kids even have somewhere to go!

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★ 4

We happen to always end up with the same rude lifeguard. Otherwise it's always a fun time!!

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★ 5

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★ 4

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★ 5

Nice heated pool with beautiful windows

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★ 5

ITS FUN TO PLAY AT THE Y.M.C.A. !!!! Love this place ❤️

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★ 4

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★ 5

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★ 4

The heated pool was nice. Kids had fun

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★ 5

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★ 1

I think it’s unfair how the YMCA has two pools and basically only uses one for the members for lessons. The lazy river pool should be used everyday for families and children that need to learn how to swim. I want the YMCA to be more inclusive to members with young kids. Absolutely NEED TO HAVE MORE OPEN SWIM! Should have open swim in the lazy river pool all hours of the day as the open. Our little town Y isn’t very inclusive, I was looking forward to swimming today but can’t bc there isn’t open swim.

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★ 1

Would give 0 if I could. The lifeguard is a bully and very aggressive and the CEO could care less. The pool is full of little clicks and they run the pool. The lifeguards decide who they want to follow the rules and other don't have to. I cancelled my membership and the CEO still didn't care. The place is old, the locker rooms are disgusting, dirty and smell.

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★ 3

Expensive for membership

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★ 5

Wonderful. The hiit class at 9 is awesome

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★ 5

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★ 1

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★ 4

The dont take cash lol

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★ 2

A lot of rules. Felt like I was walking on eggshells with my daughter . Can I walk over here or can I swim over here? Funny strange people that work here. My opinion. I won't return to this dump. They must learn respectable people skills

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★ 4

Just a great experience all around and I will be back

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★ 1

Lifeguards are on a power trip. One yelled at my husband for not “showering” before coming into the pool, even though he had completely washed off and she just didn’t look hard enough. Second one was just as rude, when I asked what the pool hours were, she told me to “go look at the door”. Facilities are outdated. Save money and go to Planet Fitness. Cancelling our membership after less than 24 hours.

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★ 4

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★ 5

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★ 5

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★ 3

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★ 4

I am a member at this Y. Very nice staff. Love the swim lesson instructors. Not a fan that open swim isn't offered on the weekends here.

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★ 5

We do swim classes for the kids there, and they are great and the kids are progressing fast.

I also swim laps there and use their weight room. It is a fun place to work out with a really nice staff. The equipment is diverse and there are lots of good options for free weights and machines. The building is a little dated, but I think that makes it more charming, and they really keep it up and it is all well maintained and high quality.

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★ 4

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★ 4

I enjoyed it as always

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★ 5

So friendly and great place for the community to be healthy

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★ 4

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★ 5

Water exercise great classes

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★ 5

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★ 5

Everything was clean and everyone was extremely friendly and helpful

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★ 3

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★ 5

Polite staff. Clean family changing room. Not crowded at all. Water was nice temp in main pool. Wish for more open swimming in both pools.

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★ 5

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★ 3

Need more aquatic excercises.

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★ 1

Dirty, stinky with inattentive employees

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★ 3

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★ 5

Best gym in Longview, even with the pandemic happening. They are very safe with following guidelines and there for their members at the same time.
You have to make an appointment now to workout but I have had no problems being able to schedule an appointment and get whatever workout I can get in, in an hour. Wish it was longer but it is what it is for now. Thank you, Y for everything!!!

UPDATE 6/15/21- no longer required to make appointments to workout. Mask required when walk around facility but when you’re working out, you may remove it.
Those who are vaccinated have the option to not wear a mask at in within the facility.

Update for last many months to present- no longer need to wear a mask unless you want/need to. No appt needed. Facility is completely open and fully accessible. Still the best gym :)

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★ 2

I'm only leaving such a low review here because of how difficult it is just to get through the door. I just want to go swimming, or to the gym, or to the basketball court. I should be able to pay the entrance fee, sign their little book, and go inside, but they need your full name, address, date of birth, they want to scan your ID/DL and take a picture of you to put in their system. It's like those websites that want you to register your email and create an account just to read the front page.

And not just that, but they want the same info from every single person with you. Last time I was there I saw a family of 4 going in. A dad, his two kids, and their grandmother, and they wanted the grandmother to scan her ID and sign in even though she just wanted to wait in the lobby. They said she couldn't even stay in the lobby unless she showed them ID.

I go here very rarely, maybe like once or twice a year. I find it odd that they need so much information from every single person that walks through the door. Not only that, but their rules are very strict, and almost all the lifeguards are teenagers. Maybe I just remember it differently now, but I use to go here when I was just a kid and it seemed a lot easier to get in.

So all in all I'm leaving this low review simply because it was such a hassle.

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★ 5

Excellent clean facility with very pleasant and helpful staff!

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★ 5

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★ 3

I'm new here at the Y and I'm wondering why in the full gym there's no hundred pound weight plates? Everything else is good 😊

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★ 5

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★ 5

Been going here for several months now. I love it, kind of pricey but you get a lot with it. They have daycare for the kids, activities, sports, and 2 pools. If you can't afford their prices, they do have a program to help with that!

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★ 4

I’ve been coming here since I was 12 and now I’m going to be 18. This is first time back in a few months and not once did I have a problem with a staff member until today the guy that worked Monday may 16 around 7:30pm in the front desk was probably the rudest person I met just rude from the jump! But other than that good place to get a good workout. Would have a 5 stars but the guy killed it

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★ 5

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★ 5

Affordable day passes. The water Zumba class was great!

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★ 5

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★ 1

Awful. They apparently have some sort of policy that you have to cancel a month in advance. I canceled and then was still billed another month which they refused to refund. This despite me moving out of the area. I was charged for a month for something I couldn't possibly take advantage of because I had already moved. Total bs. Times are tough and I can't afford charity. I don't know how you can bill someone after they tell you they moved. Disgusting. Soured me against ymca facilities.

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★ 5

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★ 5

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★ 5

Had a very nice there. Went swimming to celebrate. Grandson 8th birthday. Staff was very nice and knowledgeable. Clean. Ty

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★ 3

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★ 5

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★ 5

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★ 5

Best gym in the state

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★ 3

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★ 3

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★ 5

The people up front are always there to answer your question! They are very helpful

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★ 5

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★ 4

Friendly service, lots of options for kids' programs. Unfortunately low staff at the moment which can affect operating hours.

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★ 5

I got a membership here and I have been going for about a year now, this place has a gym, pool, basketball court, racquetball room, family room, ect. Love it!

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★ 3

I do love this place but alot needs to be brought up to date. They have made alot of improvements lately but alot of stuff is dated! They could use a real hottub a diving board section maybe even a indoor slide for the kids to enjoy.. a steam room a co-ed sauna section and a few more things most all other fitness clubs have standard! For the price it's a tad high compared to what you get with other clubs and actually more have extra stuff for less than this place..I would say for 50$ another if ya want to swim in a large pool then this is the place for you.. but if ya want sauna, steam, hotub free classes and alot more for half that then try 24hr fit or even less for planet fitness.

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★ 5

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★ 4

Great customer service

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★ 5

Great car show put on by the Columbia River Camaro Club. See you again next year!

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★ 2

I signed my grandma up to help with her mobility issues in hopes she would feel comfortable building her strength here..the only complaint we have so far with each visit is the front desk staff and the rudeness we encounter each time. If it happens again we will be canceling her membership and looking elsewhere.

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★ 5

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★ 2

The only reason I haven't given a better review is cuz I haven't actually been in there in years but it used to be a great place I'm hoping it still is I will check back and let you know if it's good or not LOL.

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★ 5

1st annual car show!

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★ 5

Swimming gets me moving! I Love my YMCA there the friendly people place to go & stress free & No Drama

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★ 2

Prices are crazy 🤪

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★ 5

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★ 5

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★ 5

Lots of new classes.

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★ 4

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★ 1

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★ 5

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★ 4

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★ 1

Super disappointed with their lack of access for disabled individuals without an income. Am needing access to the pool once a week for prescribed water therapy and they have zero interest accommodating me or trying to make it work. Not only is it all or nothing you have to provide proof of income, which I don’t have any income and I told them that. Their “scholarship” form they gave me states they are “here to serve people of all ages, backgrounds, abilities, and incomes, and believes that programs and services should be available to everyone” is not true. When I mentioned to the representative I don’t have an income. That I’m disabled and working on getting disability benefits and that at this point I have zero income, that when I need groceries I use food bank or my parents purchase the food directly, they said that they cannot give me a membership without proof of income because they need to make sure they will be paid. Again, I have zero interest in any of the facilities besides the pool for prescribed water therapy, so super frustrating they had zero desire to even try and find a way to work with me, especially since they are contracted with my physical therapy office that they use the facilities for one on one patient water therapy. Super disappointed that there is no middle ground or desire to help those with extenuating circumstances.

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★ 1

It's really fun to loss weight there

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★ 5

So thrilled to be able to swim. Staff very friendly.

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★ 4

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★ 5

I love our Y. It has everything you need for exercise and healthy living. It has great equipment, really nice basketball courts, and THREE swimming pools. And everything has been made safe with Covid-19 protocols. The staff is wonderful and very helpful. It's a great place to be, no matter your age or physical condition. If you want to improve your health or just have fun, go to the Y!

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★ 3

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★ 5

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★ 5

I made my 1st trip to the gym yesterday, it's good to be back since covid19. Social distancing has been set in play with the equipment and sanitizers were available for all members. They were remodeling bathrooms and new floors, they did a great job. They were also feeding alot of children, very cool!😀

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★ 5

Felt good swim again! They've really put a lot of effort into keeping people safe and have spent a lot of time upgrading, painting etc. 👍

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★ 5

Even though it's by appointment only, I am now able to take my disabled adults for their doctor requested Pool Therapy. Having a schedule is so helpful during this time period of Social Distancing.

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★ 5

Glad it's back open had a good workout I needed it aman

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★ 5

I don't think that there is another place with such caring people than the YMCA, they are always looking out for their customers to the best of their ability and keep them informed of all and every information that they receive about the Corona virus, before the virus it was basically the same thing it didn't matter if there was a virus or not they treat you with such love and respect that you cannot help but want to go there every day sometimes three times a day because the people are so wonderful and they make you feel so warm and happy inside and so willing to help you answer your questions and do what they can to do to make your experience the most wonderful thing that you have had at the YMCA. I want to thank all of the staff and all the hard-working people there that have done so much for everybody involved and everyone who comes to enjoy the YMCA I thank you from the bottom of my heart always Yolanda 😍

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★ 5

For the swimming

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★ 5

Always a good time!!

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★ 5

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★ 3

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★ 5

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★ 5

Very helpful: eagerly.

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★ 5

Good rec

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