★ 5

Did a drop in while family member had a medical appointment. Owner\staff were super nice courteous. Wanted to just do a guest one day pass. They welcomed me to their gym, very inviting. Everything was well maintained and clean in this gym. Would definitely recommend and go there again, anytime.
Darrin

Source: Google

★ 5

good gyn

Source: Google

★ 1

Linda is the worst person I've ever had to deal with.

Source: Google

★ 5

Great place! Very energizing and positive!

Source: Google

★ 5

Super easy experience of setting up a membership! Great staff and great members. Always felt safe at night and welcomed!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The club has everything I need. The team celebrates hard work. I am there almost every day and it is always clean.

Source: Google

★ 5

Love this gym. It’s rarely busy and they have a variety of different weight machines and cardio machines, as well as a floor area.

Source: Google

★ 5

Friendly staff, perfectly set up facility. Comfortable environment

Source: Google

★ 5

Good quality and clean gym

Source: Google

★ 5

I love this gym! It’s clean, has a lot of workout options, helpful staff, and showers are available if need be.

Source: Google

★ 5

Nice gym in the neighborhood with all necessary equipments required for a good workout

Source: Google

★ 5

Great gym for personal training & getting coaching & nutrition!

Source: Google

★ 5

I travel for work, mostly southern United States. However sometimes I do get to the Midwest (mainly Chicago or Milwaukee). This latest trip I had the pleasure of coming back to Milwaukee. A place I hadn’t been in around 2 years now. I’m staying in a hotel out in this area as I was also hitting Madison this business trip and had stopped by this club before. I had heard it was under new ownership and wanted to check it out. I had a chance to speak with the manager and the new owner and was so impressed and honestly blown away! These people really care! Come to find out this club was going to close if new ownership didn’t come in and let me say that’s no surprise as the last time I was here with the last manager during my last trip a few years ago (she was honestly very off putting and rude frankly) that nobody at that time cared about this place.

I saw a few and by few I think I counted 3 total “bad” reviews 😂 and honestly I don’t know if they are spam or if they are related to the previous owner as it couldn’t be further from the truth at this Brookfield Location under the new Owner! In fact I jumped into what they call a small group class and paid outta pocket for the week I was there and had a BLAST! The equipment is commercial grade, clean, and well kept! This location has it all, turf, treadmills, full cardio, squat racks, dumbbells (not that I need any after 25lbs -yes I’m working on it 😭😭😭) and more!

This location is actually by FAR the cleanest location I’ve ever been to and I travel to HUNDREDS of cities a year most of which I end up finding myself in an Anytime!

Please do yourself a favor and ignore the reviews from either scorned ex employees, relatives of a previous owner, or spam/wrong location reviews as this brookfield anytime is AMAZING and a lot has to do with the new owner and staff! I have already started to check my schedule to see if I could be back in January! Thank you again guys for your hospitality and welcoming this little weakling in for some amazing small group sessions! You kicked my butt 😂 but I’ll be back! Thanks again!

Source: Google

★ 2

As a loyal member of AF for nearly three years, I find this place going downhill real fast. Despite faithfully supporting AF through different managements, charges upwards of $60. The deteriorating condition of the equipment and unhygienic restroom facilities further diminish the value of the services provided.

Furthermore, the absence of cleaning wipes is concerning and does not meet basic operational standards for any gym facility. Despite periodic charges for "new equipment," I have yet to witness any improvements in the gym's offerings. This appears to be a breach of trust and potentially fraudulent conduct.

I have consistently raised these issues through surveys and feedback mechanisms, hoping for improvements that have yet to materialize. Unless immediate action is taken to rectify these issues, I will regrettably have no choice but to take my business elsewhere.

Source: Google

★ 1

BEWARE!! New management is using manipulation to steal from customers. Do not give your credit number! Jade (already termed) and I started personal training sessions with the understanding that everything was flexible and we could adjust as needed. We did our best to align our schedules, but she didn't train outside regular business hours. I cancelled on our text chat but kept getting billed. When I called, I was surprised by a copy of an 18 month contract I never agreed to with a $599 cancellation fee. I was told that I verbally agreed to 18 months, which I never would have done with my hesitation up front. The manager, Linda, offered only canned responses and hung up when I mentioned that I wanted to record our conversation. I continue to dispute the charges and will likely have to go to small claims court to make it right. Linda has now emailed me after charging me the cancellation fee that she is also sending my training fees to a collector. It is beyond crazy.

Source: Google

★ 5

Great location a d very clean! The staff is also very helpful!

Source: Google

★ 5

This place is exactly what I needed.

Source: Google

★ 5

This locations equipment is the best in town! I travel all over the United States for work and this is the best Anytime Fitness I go too on my travels. Not from the area, but every time I’m in Milwaukee for work I purposely make sure to budget time to drive to this location! I LOVE their amazing Nautilus, Life Fitness, TRX, and more equipment! The best thing about this club? The AMAZING coaches! Every time I’ve come in I see their amazing coaches helping people from all different backgrounds and starting points. Truly great to see. Cannot recommend this specific location enough!

Source: Google

★ 3

Probably the oldest equipment I've seen at an anytime. I think maybe one machine was built in the last 20 years.

Source: Google

★ 5

The trainers here genuinely care about helping a person achieve their goals.

Source: Google

★ 5

Source: Google

★ 5

This is a hidden gem. The team here run a PROPER gym, equipment is great, classes and support galore, if you want it. How a gym should be. Liz and Anna are terrific.

Source: Google

★ 5

Source: Google

★ 5

This location has a family feel to it. The staff is nice and helpful.

Source: Google

★ 5

Anytime Fitness - Brookfield is a neat, clean, friendly facility to work out and see friends that you make while there. Liz, the Manager/Coach is very enthusiastic and helpful. Check it out, if you are thinking of finding a place to improve your health, in a non-intimidating facility.

Source: Google

★ 5

Excellent place to workout

Source: Google

★ 5

I have been a member of the Brookfield AF for over a year and have found this gym to be exceptional. The management is first rate and always provides a positive, friendly environment for working out. The gym is very clean, the equipment is well maintained and readily available.
I do a personal training program with Liz Hartley and she is the "best". Liz puts a lot of thought into the exercise program to meet my specific needs.

I would highly recommend Brookfield AF.

Source: Google

★ 5

This location is great. The gym is always clean, people using the center are friendly, and Liz is awesome!

Source: Google

★ 1

Update: I left when it was made clear I was not welcome at the location. I did not Re-rack my weights. Normally I always do. That is how I "didn't treat the staff very well"

If this was my home gym I would never join Anytime Fitness.

The club is not well maintained and lacks some basic weightlifting equipment.

Personally, I had a bad experience here and I would not be leaving a review at all except for the cleaning lady or manager who stopped me from doing deadlifts due to the noise of the weight landing at the end of the movement. I only did 5 Reps of warm ups at 225 and she rushed up to me to tell me I had to use the pads. Pulling from pads turns a deadlift into a rack pull and I told her I was there to do deadlifts. She told me I needed to be quiet. So I left. I got a lunk alarm at an Anytime Fitness - but the price is 5 times as much as at a Planet Fitness where one would expect that.

This is not a club where people who are serious about fitness will go. There are lots of good options in the area (including the Anytime Fitness in Waukesha where they even have a deadlift platform!)

My recommendation: do not support this club with your dues. Let it go under so a better franchise owner can take over the area.

Source: Google

★ 5

Great club, great location. Liz is a fabulous trainer

Source: Google

★ 5

I followed Anna, the gym owner, to this location despite having an Anytime much, much closer to home. I first met Anna at a different gym and loved her from the minute I met her. She is extremely personable and supportive. She has always ensured that the gym feels like a non-judgmental and welcoming place. After changing to the Brookfield location, I had the pleasure of meeting Liz, the gym manager and trainer. She brings a ton of laughter and fun to our small group trainings, but she also takes the time to make sure each one of us is completing each movement correctly and safely. All the trainers make adjustments to the workouts to meet each member’s needs. It’s clear that Anna and Liz truly care about their members. If Liz and Anna ever leave the gym, I’m not quite sure what I would do-probably cry like a baby, eat my feelings, gain a ton more weight, and then have to find another gym where I would constantly compare them to Anna and Liz, and constantly be disappointed because they aren’t Anna and Liz.

Source: Google

★ 5

Great gym! Staff are always kind and helpful!

Source: Google

★ 5

Liz keeps things running smoothly at the club, as well as, providing a positive and personable experience as a coach.

Source: Google

★ 5

Liz was excellent going through all the information on what my membership offers.

Source: Google

★ 5

AF at Ruby Isle is every bit as clean, and the equipment as well kept and accessible, as any private facility I’ve belonged to in the past. The trainers present, including the trainer/owner, are very friendly and helpful, willing to demonstrate use of any of the equipment that one may not be familiar with. While I have not used their services, personally, other than an introductory complimentary fitness screening, it is easy to see that those who do use them regularly are very satisfied with their experiences. I personally love having the ability to work out on my own schedule at a complete workout facility that is convenient and a real plus to the local community.

Source: Google

★ 5

The staff is attentive and knowledgeable. I do the group trainings and they are wonderful. They adjust workouts as needed based on participants abilities. Due to small class size instructors are able to make sure participants are doing the exercises are being done correctly to prevent injuries. I usually work out with Liz and she is great.

Source: Google

★ 5

Liz, Anna and Jess really do care about my physical health. They make sure to check in on me and they push me right when I need it!! Thank you Anytime Fitness Brookfield I come back because of you guys!!

Source: Google

★ 5

I just had a light workout…I had back surgery in December!

Source: Google

★ 5

Source: Google

★ 5

This is my husband's computer. He convinced me to meet with Liz at "Anytime Fitness." I found Liz very likable immediately. She is not only a congenial young woman, but she made me feel comfortable in strange surroundings with her easy smile and exceptional listening skills.

I got the feeling she was not just going through the motions, but really was listening to me and applying her obvious knowledge base in fitness to create a plan unique to me.

I am 72yo so I really was not sure that would be possible, but she listened and advised and together we came up with a plan that has me excited to begin.

So I am glad I listened to my husband after all. Every once and a while the old man is right.

Source: Google

★ 5

Source: Google

★ 5

This is a very pleasant, clean and friendly place to workout. Previously I was a member at a bigger chain, and by comparison, AF at Ruby Isle is a refreshing change. Liz is so helpful in training, is a positive coach and greets everyone by name. I find the equipment is well maintained and offers a good variety.

Source: Google

★ 5

Source: Google

★ 5

Great place to work out. Gym is always clean, nicely equipped, helpful and friendly staff.

Source: Google

★ 5

Great place to work-out. Plenty of space and the staff is terrific.

Source: Google

★ 5

I always love that the employees greet you when you walk in and make the effort to know who you are. The last couple gyms I was a member at didn’t have that at all. I didn’t know who the manager or trainers were at all.

Source: Google

★ 5

Source: Google

★ 5

Love this gym

Source: Google

★ 5

Source: Google

★ 5

This gym is perfect for people who want to avoid the crowds. I came here from Xperience Fitness and Anytime was a little oasis that I was really glad for the change. The ability to work out anytime plus the cleanliness has been a huge plus. I would recommend this facility to anyone.

Source: Google

★ 5

spoke with liz today , she was sooo soo pleasant and not at all pushy about signing me up. i toured the gym its very clean and looks like it will be a great place to get my workout in before work!

Source: Google

★ 5

Good gym for the price. Responsive staff.

Source: Google

★ 5

Source: Google

★ 5

Awesome facility! Amazing staff! Furthermore, the Annex Outdoor Gym is a brilliant way to provide an alternative to the traditional indoor workout- especially during these frightening pandemic times. What a great idea, Anytime Fitness-Ruby Isle. You guys are trail blazers.

Source: Google

★ 5

Source: Google

★ 5

Staff is professional and friendly. Equipment is always available and clean. A staff member is always there to answer any questions.

Source: Google

★ 5

If you are looking for gym this is the place to be. Anna, the owner, is on of the most customer focused people I have ever been around. She is driven to make sure that everyone that walks through her door has a positive experience and is willing to go above and beyond to make sure each person can meet their goals. As an example during the time they had to close Anna worked with her staff to put together an amazing remote workout plan where there were multiple times a day where you could workout in a small group so you could continue your work. Also when she found out that I didnt have the equipment needed at my home, she drove equipment over to my house so that I could workout. Cant say enough good things about her or the gym!

Source: Google

★ 5

My gym is still closed so I have been going to the Brookfield location. The gym has everything I need to get a great workout. the owner is very professional and knows what she is talking about.

Source: Google

★ 5

We loved the gym and staff before we went into the Safer-at-Home state of affairs, but love them even more with how they have reinvented themselves with virtual offerings!!!

Originally I was apprehensive with how the at home virtual guided Zoom workouts would work. However, this has turned into one of the best fitness experiences. There are multiple guided exercise sessions every day (AM and PM), it requires little to no at home fitness equipment, and our whole family is doing the workouts together. The Zoom technology works great, and we get lots of personalized direction and support from Anna and her team of instructors in a non-intimidating environment during the workouts. I haven't felt this good in a long time!!

Source: Google

★ 5

It's taken me years to find a club that I feel at home with, and this is the one. The owner(s) are friendly, conscientious, and give you your moneys worth. I am actually enjoying the virtual (personal training) workouts as well as some of the other classes offered, during this challenging (virus) time. I could see continuing some of these after some of the pandemic restrictions are lifted. Very convenient, and with just a few basics (equip)my workouts have been excellent. Looking forward to a long relationship here.

Source: Google

★ 5

Love the owner, she is so encouraging! Anna knows all of her customer's names and greets everyone as they come in. You get a great feeling of belonging there no matter what level shape you are in, beginner or advanced.

Source: Google

★ 5

Love this place! Knowledged and supportive staff. Great group training and great personal training. Highly recommend!

Source: Google

★ 5

Best place to workout 💪, good equipments, clean place..... special mention about Anna for being a professional coach and extended tremendous support.

Source: Google

★ 1

Owner has never fixed the smell in the water and the rust. Not that expensive to add a carbon filter for clients who need to shower before work.

Hot and cold reversed now for several months in shower.

Source: Google

★ 5

Very clean gym, nice to have it 24/7 and showers.

Source: Google

★ 5

Always have access to the equipment I need. Always clean and everything is in operational order. New staff is friendly and engaged.

Source: Google

★ 5

Been a member for years. Anna reached out to introduce herself when she took over. She is an awesome trainer, very encouraging. Happy at success (no matter how small) Bri is very friendly, remember me when I walk in. I recently met Jay. Jay is just like Anna - more interested in my success than only PT. Staffed more hours which is great, so it doesn't feel like a hotel gym area. It is a smaller gym which "forces" interactions with other members, making it even better. Overall, great place to work out.

Source: Google

★ 5

Source: Google

★ 5

As someone new to a gym I needed help to make sure I maximized the experience and didn't hurt myself in the process. For the past two weeks I've been working with Jordan, the fitness coach, at the Brookfield - Ruby Isle location and he is excellent. He has given me instruction, attention and confidence. He has listened to my exercise concerns and worked out a program that is exactly what I was looking for. Great job Jordan!

Source: Google

★ 4

Source: Google

★ 2

Outdated weights and equipment, lack of proper foam rollers, awkward location, eerily silent if you don't bring headphones, not the most modern AF I've been to.

Source: Google

★ 5

Source: Google

★ 5

Source: Google