★ 5

The whole facility is clean and fresh-smelling, including the locker room and pool area. The staff are friendly, helpful, and polite.

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★ 5

Great instructors, staff, facilities, and pool.

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★ 5

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★ 5

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★ 5

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★ 5

Great facility & great staff! We really enjoy the aquatics classes & the instructors are wonderful too. Appreciate the membership senior discount.

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★ 5

Don't let the building fool you! This is a fantastic place for a swim, weights, walk and a comprehensive work out! They offer classes, massages, pickelball, basketball, and much more!! The lady at the front desk is very welcoming and helpful!!

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★ 5

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★ 4

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★ 5

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★ 5

Never have to wait to use a machine.

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★ 2

Some of the equipment and especially the locker rooms are outdated. The adult ones are nice but the family ones are rough. Also, we have had issues in the past with staff arguing with us as to whether or not we could use a guest pass for a guest(they were literally a guest). And then some discrepancies on family time and when I could bring my child in with me. Then to cancel our membership there were some issues. I will say, half of the staff is super nice. Genuinely happy to see you and helpful. The other half of the staff will act like you are their biggest inconvenience.

Source: Google

★ 1

DO NOT BECOME A MEMBER HERE!!!!!!!! Go anywhere else and I promise the drive will be worth the pain and suffering of ill treatment and lack of customer service. Their inability to call back members and provide ANY assistance or hint of customer service makes this by far the worst gym membership experience I have had across 8 states I have lived. AVOID AT ALL COSTS!!!!!!!!!!!!!!

Source: Google

★ 1

WARNING!!!!! Customer service at this facility is ATROCIOUS!!!!! DO NOT BECOME A MEMBER HERE! They are UNWILLING to call back and UNWILLING handle customer inquiries in a timely or respectful manner! Please save your money and go to ANY OTHER GYM! I promise the drive will be worth avoiding the HORRIBLE treatment and lack of care from the membership team!!!!! After finally getting a call back, MONTHS later they just lied about receiving any voicemails and REFUSED to do the right thing. DO NOT BECOMR A MEMBER HERE!

Source: Google

★ 5

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★ 5

Facility has everything for staying physically fit; pool, therapy pool, indoor track, basketball court, workout machines and locker rooms. Facility is kept exceptionally clean with helpful courteous staff.

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★ 5

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★ 5

Good job

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★ 5

Full fitness love it

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★ 5

Great place with trainers for rehabilitation

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★ 5

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★ 5

Pickleball courts are great!

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★ 5

Wonderful, clean facility! Only thing is when wanting to play basketball sometimes met with people playing pickleball. Maybe an online platform to tell when courts are full. Otherwise extremely friendly staff and clean facilities!

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★ 5

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★ 5

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★ 4

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★ 3

Sauna takes forever to heat up and they could use an updated shampoo, conditioner and body soap in the shower. It's been the same for 15 years...

Source: Google

★ 1

This place is great if you’re a retiree and have no family. The child care hours suck and are only good for stay at home moms that have all the time in the world. But if you are a working family and have young children, this place is a complete waste of money… I repeat WASTE OF MONEY!!!
They raise monthly rates and nothing changes! The parking lot is terrible, the pool area and toxic, the chlorine level is so high it will just about eat your suit right off you and it is filthy and falling apart. There is equipment that’s always down for repair. Where is this money going???
Not to mention that the basketball court is always over run with people and no dedicated times where you can use the court without being pushed off by pickleballers.
I’m terribly disappointed with whoever is running this place. Definitely going to reconsider going to the Y instead even with a much farther drive.

Source: Google

★ 5

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★ 5

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★ 5

The wellness center seems great so far, ive only been once but definitely plan on going more

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★ 3

On one hand it’s a clean well kept gym with plenty of space to have your own corner to do your own thing and the free classes are amazing! But membership is pricey and increases yearly looks like, the internet is hard to connect to and fails often and I prefer music when I work out but that might just be me. Most machines are outdated and large portions of the gym are dedicated to machines that no one uses. Operational hours don’t seem to be orientated around customers. Closes at 3 and 1 on weekends and for those who can’t make early morning hours or work on weekends are outta luck which for the price of the membership makes no sense to me personally.

Source: Google

★ 5

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★ 4

I wouldn’t describe this facility as a gym but more a fitness workshop!
They allow members & guests access too an incredibly diverse line of cardio, cable and free weight equipment.
It’s worth mentioning a full size lap pool, often with lanes available; a warm water therapy pool & hot tub for recovery…
This all comes complete, as each locker room the men & womens is equipped with a sauna with timer/light & temperature control(management)

I like to believe that most staff & members are cheerful & helpful if need be.

I would like to see this center return to their previous hours prior to “the days of corona”.
If they can do so, extending their hours on the weekends. I would be happy to provide a higher rating!

Source: Google

★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Absolutely wonderful, clean, and spacious. The people are really nice here.

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★ 5

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★ 5

Nice place.

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★ 5

Dope wellness center

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★ 5

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★ 5

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★ 2

Hours are always changing. Recently changed posted hours M-F closed at 9pm. Show up at 7:45 and they're closing at 8pm.

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★ 5

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★ 5

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★ 5

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★ 5

Love this place, Friendly helpful staff checks all the boxes

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★ 3

Over priced, and the fitness equipment a little out dated for such a price. Friendly staff though and clean locker rooms.

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★ 5

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★ 5

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★ 4

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★ 4

Clean and well maintained.

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★ 5

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★ 5

Great gym, large and smaller warm water pool. Loads of classes, great friendly staff. Check it out.

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★ 3

No towels for weeks and pool broke down for my therapy. Need to get their act together.

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★ 4

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★ 5

Jumping back in after a period of time off. I hope it is as good as before

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★ 5

Enjoy working out here, not to busy and very friendly staff.

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★ 5

Had a wonderful massage with Ricky.

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★ 5

Front desk people friendly polite. Changing room and lav clean

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★ 5

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★ 5

Friendly staff and great facilities. Day visit is $10 which includes towels and locker

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★ 5

Pricey, but a very nice venue 🙂

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★ 5

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★ 5

Awesome space huge with full access.

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★ 5

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★ 1

The staff needs to be 10 times more friendly. They don't seem happy to be there. Its a negative feeling the moment you walk in.

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★ 4

Clean and friendly

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★ 1

Would have liked to send text or email msg. To inquire about a lost item. To allow them time to look then respond by reply.

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★ 5

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★ 5

Always enjoy going to the warm pool!
Great staff, very clean!
Happy Holidays

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★ 5

I love the Aurora Wellness Center. I have been a member on and off since they opened approximately 20 years ago. Many of the staff are still here, a testament to how well Aurora treats humans in general. My favorite activities are walking the track, or taking a fitness class. I would recommend Les Milles Body Pump with Laura, Fridays, at 5:00 A.M.

Source: Google

★ 2

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★ 5

This is a very clean and well equipped wellness center.

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★ 5

Thanks

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★ 1

Absolutely horrible service. Hands down!!!!!

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★ 3

I have been a member of this Club off and on within the last 12 years. I must say the area for free weight training is the smallest in town outside of Snap Fitness and gets congested especially after 3pm when all the BHS students come after school. You will see them just socializing and taking up equipment while on cell phones. It is disappointing that you can not use the cross functional training room & equipment such as battle ropes for example but not limited to. They say it is reserved for personal training clients but you never see anyone training and when they do it looks like a lack luster experience. In addition the music is soft and slow.

Source: Google

★ 5

Great people and place to workout. Everyone is so friendly and polite. It's nice when you wanna workout and not get hassled

Source: Google

★ 5

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★ 5

Their aquatics department is very impressive. We were so happy to find the faculty clean and well organized. You can tell the department is well ran. Alison is extremely calm and understanding with the preschool swim group. I was amazed how well the toddlers all listened to her, she made it look so easy. We couldn't be happier.

Source: Google

★ 5

A great place to workout. Olympic size pool for laps, warm water pool for exercise, and hot tub as well as saunas in each locker room. Weight room, walking/running track above, spin room, aerobics room, yoga room, basketball court and we'll equipped locker rooms complete with shampoo, etc. Athletic trainers available, and massage from a talented therapist! I love it.

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★ 5

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★ 5

Awesome!

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★ 5

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★ 4

Expensive but sweet!

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★ 5

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★ 4

I love getting a workout in here when I'm visiting my in-laws. It's not the greatest facility for weight lifting because there is only one of everything but there is plenty of cardio equipment. There is also a gorgeous full court basketball court.

Source: Google