★ 5

They finally have new elliptical machines. They are updated models of matrix which I like. They have fans on the machines to cool you off and the displays are bigger and easier to read with out glasses. If you are looking for a great place to work out come by and check out the new ellipticals.

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★ 5

I've been a member for many years from this place excellent. Currently I'm working with a trainer named Andrew and he is great. I would recommend it to anybody. I am also getting therapy from
Sharon. She is doing wonders for my hip that I managed to tweek a bit. Recommend the place and the people all are great

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★ 1

The steam room after 7:00pm usually do not work normally. I’m under the impression is turned off by their staff. After swimming I wanted to use the steam room but again tonight was not steaming. I went to front desk to ask for help and the representative stated it will start in few minutes. I waited for another fifteen minutes and went back to the front desk and the same representative refused to restart sauna or come to assist.. Erin another employee at front desk came on her own and restated the sauna and I was able to use it. Before I left the gym I thanked Erin and asked for the name of the other associate who was still working but she refused to provide her name. This was very unpleasant treatment at this gym tonight. I will address this issue as well with their owners by calling directly.

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★ 3

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★ 5

Wonderful facility, particularly the pools.

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★ 5

Great people, excellent facility

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★ 5

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★ 5

I’m very pleased with the staff and services available.
Everyone is very professional
And personable. They make it
Fun to be there.

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★ 5

Personal, professional, attentive, thorough service. Excellent pt.

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★ 5

I went in for a knee pain that I've been dealing with for the better part of 10 years. Not only were they able to immediately tell me what the issue was, but I started seeing improvement within a few weeks and within 2 months, I'm able to get back into running again with no pain. It's amazing! I'm so thankful for their help!

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★ 5

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★ 5

Great therapists. If you don’t have dedicated and knowledgeable therapists you don’t have a service.

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★ 5

The classes are wonderful! The variety is endless, especially the yoga classes.

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★ 5

I have a great personal trainer here.

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★ 5

Great gym. Excellent price, good equipment selection, they have an indoor track, multiple pools including a heated pool and a hot tub with open swim nearly all the time. I'll be coming here for awhile

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★ 3

It looks like it would be a nice gym but it's just ok. Nice walking track but otherwise the lifting machines are old and not great. Plus only 2 working stair masters? Come on.

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★ 3

Classes are great but the facility has many cooling issues, no matter how many times they try to fix things.

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★ 5

Elena was very friendly and helpful when I could not figure out how to use the scanner!

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★ 5

Amy is a great physical therapist. Highly recommend!

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★ 3

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★ 5

Excellent staff. They listen to their clients client and taylor therapy accordingly. Staff is very knowledgeable. Highly recommend

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★ 5

Alexa is the best trainer!

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★ 5

A complete fitness facility with a wide variety of free weights & machines for accomplishing any personal fitness goal! A very nice spa area for recuperating or relaxation. Group aerobic classes with personal training as well. Clean, well maintained and a friendly atmosphere!

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★ 5

Great place and staff

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★ 5

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★ 3

My husband and I use these facilities 4-5 times per week. Staff and trainers caring and qualified. Great place to train, equipment maintained and clean. I would like management to know that two of the four elliptical bikes aren’t working and need upgrading and repair. I use this equipment almost every day and have trouble getting on any of them because of the demand. A couple additional of these machines and repair of the current machines would make my experience more enjoyable as well as others who like equipment :) Deb White

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★ 5

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★ 5

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★ 5

I can highly recommend Amy Renken for your physical therapist. Amy is very knowledgeable and professional. In my case she located two trigger points in my left knee. When she completed the procedure my pain was greatly reduced. Amy also explains every move she makes in detail as well as the exercises she has you do. My experience with Amy Renken at Innovative Health & Fitness Physical Therapy has been excellent.

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★ 4

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★ 1

Friendly staff and members. Went here for a few years, the men’s locker room and steam room is a biohazard. There is no professional cleaning crew, you will get athletes foot fast and probably some warts too. Have a good dermatologist in your contacts. I did complain politely about this, but it was clear no changes would be occurring. This place was at its peak in 2005-2009 when it cost more and had a real cleaning crew. The workers and trainers are great, but ownership will not hire a cleaning crew and relies on the staff to do this instead. This is a job that requires professionals with the right cleaning solutions.

Pool is good, but is often dirty. Weights are standard but above average and indoor track is good.

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★ 5

I could not be more pleased with the service here and progress made . Thank you !!!

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★ 5

Innovative Physical Therapy is Awesome. Sharon and Amy are Great Physical Therapists. They quickly diagnose what the issues are and immediately start therapy. After two sessions I can already feel a big improvement in the healing process. These ladies are the great!

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★ 5

I initially met Amy when she provided PT. Instructions for a balance class facilitated by Franklin Public Health Department at the Franklin Library. Her instruction was very professional but also gentle as all participants were seniors. Since the class I developed issues with my knees and spine. And I continued to be concerned with my balance.
Her assessment was extremely thorough. I learned things about my musculoskeletal system that are contributing to the pain and balance issues I am having. My first two sessions have been very helpful and totally different than other PT I have had in the past. I am very grateful that She is my Physical Therapist.

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★ 5

Nice, clean, well equipped gym. Good hours with a great pool area and a walking track. Towel service is a nice touch also. It costs more then many places but you get what you pay for.

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★ 5

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★ 5

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★ 5

Personal rehab care with a few jokes to lighten the mood.

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★ 5

I’ve been a member since 2010. A great place to workout!! Excellent Pool Facilities!!
Always has had a great staff and Super Clean!!

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★ 5

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★ 4

I would say it’s a great gym. However it’s always hot and humid in there, they dont really do anything about the Air conditioning. Only a few days it works and then stops working for a month. The equipment is great, they got a lot to offer, however some of it’s rusty and needs to be upgraded. Overall, it’s a pretty solid gym compared to others. Classes are amazing, they got pretty much everything. A running track built upstairs, great pool. Most importantly, it’s not crammed, it’s a very open concept and the people working there are very nice and friendly. I would give it 5 stars if they just permanently fixed the AC problem

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Clean and friendly. We took swim classes there for our 2.5 year old daughter. The teacher was kind and effective with our children. Lots of fun swimming and learning.

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★ 2

The place is run down. Not as nice as it was 3 to 4 years ago. Little to no updates. The AC and woman's steam room were not working

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★ 5

The group classes are great, especially innov8!

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★ 4

Decent place. Best part is indoor pool

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★ 1

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★ 1

Membership Service is horrible!!! Thabks for no help!! Canceled my membership

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★ 4

The therapy pool has made a huge impact on my mobility and overall health. The staff is friendly.
Various repairs are still in progress on equipment but once that is complete I would give it a 5 star.

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★ 5

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★ 5

All the personnel are very friendly, and knowledgeable. Amy is very friendly and very thorough in diagnosing my needs and creating a program for me.

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★ 4

Nice welcoming staff & clean
Kevin, Donna & Mary Jo , Annie are amazing instructors 🙌

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★ 2

The facilities were not clean especially the women's locker room. I saw bugs, the toilets were not clean. I cancelled my membership.

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★ 3

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★ 5

Great place. Silver sneakers classes are excellent.

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★ 5

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★ 5

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★ 5

Great care and support! Only two weeks of therapy and I already feel better! Can’t wait till my next appointment!

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★ 5

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★ 5

I loooove drinking the pool water
It makes me feel funny

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★ 3

Decent

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★ 5

Nice facility. The staff are helpful with tour and helping me get to know the place. I enjoy working out there. Thanks

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★ 5

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★ 3

The main reason I go is for the pool. I've been going for over ten years. During the day, it is overrun by seniors bathing and aqua cardio classes. The weekends are filled with kids and swim lessons. So your only option for relaxing swim time is after 6pm.

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★ 5

I believe Amy has found the root cause of the chronic pain that has seriously bothered me for nearly a decade. Furthermore, she is currently taking the correct action to reduce this sever pain quite noticeably after only two visits. This is MUCH better results and/or suggestions than I have gotten from nearly 9 or 10 pain therapists, medical technicians, pain & spine doctors, spine surgeons and pill pushers. Believe me, that's saying a lot and I'm very happy about it and looking forward to my next session with her tomorrow. HAL

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★ 5

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★ 2

It's just not clean!! Kind of grossed me out. I only had free trial membership.Turned me off to join

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★ 5

Amy was phenomenal in diagnosing and providing corrective exercises for my SI dysfunction. She is incredibly personable and explains everything in great detail so you understand what to expect. I would highly recommend Amy to anyone suffering any type of ailment or discomfort. She goes above and beyond to make you feel comfortable and relaxed.

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★ 1

If you have young children do NOT use the child care. I have used the childcare services for my almost 3 year old son for a month and stopped.
Two women in particular that work during the day shift are just awful! They do not say hello or even acknowledge you dropping a child off in their care.
My three year old is potty trained, never has an accident. I drop him off and when I go to pick him up the lady is vacuuming while my child is crying, mind you NO one is consoling him or trying to find the issue as to why he is crying. I realize he has peed his pants. I know for a fact he tried to get one of two teachers attention to use the bathroom and was ignored which lead to him having to pee his pants. Other children were just walking through the pee till I pointed it out.
Two teachers just ignoring a child crying, disgusting.

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★ 5

At Innovative Physical Therapy I received better and more effective treatment at a fraction of the cost than what I received earlier with a hospital system based physical therapist.

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★ 5

I needed a place to help me strength train in order to manage my chronic fatigue syndrome. My personal trainer, Nikki, is absolutely a perfect fit for me. Just twice a week for 30 min each session was perfect for the first few months. Now I go just once a week for 45 and that keeps me in a good spot with my illness. It has made such a difference. I highly recommend Nikki for any individual but especially if you have a chronic illness to manage.

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★ 5

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★ 5

Excellent fitness center and pool.

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★ 5

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★ 5

Am receiving great therapy!! Like the relaxed environment and interaction with my therapist.

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★ 5

I love how the staff at Innovative Physical Therapy helps people. They are great at accessing unique physical injuries. They make me laugh, even though it really hurts. If you have any trouble, they are the ones to see.

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★ 4

Recommend Silver Sneaker classes! Also, personal trainer is very good!

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★ 5

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★ 5

Love the pools and track

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★ 5

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★ 5

Everything you could ever need in a workout facility.

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★ 5

Love the warm pool

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★ 5

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★ 4

I absolutely love this gym and keep coming back to it after trying other places. The variety of classes are amazing - especially love the Innov8 and Aqua Cardio classes. I had Winston as a trainer and he ROCKS! My husband has Caleb as a trainer and he really enjoyed his sessions also. Everyone is very nice and there's plenty of options to get a full workout daily.

UPDATE: Issue was quickly resolved on the new app and I'm very happy with the quick reply and response to my questions. Again, I still love this gym and will continue being a member.

I only gave 4 stars because I'm frustrated with communication. My biggest complaint is no matter who I ask a question to at the front desk, day or night, no one ever seems to know anything. I think there needs to be more training or reference materials available to all staff in order to provide better customer service. This doesn't only apply to the front desk, but anyone that works at the facility. Now they've changed apps for signing up to group classes and I've received no communication and numerous calls/questions, I still have no resolution on how to sign up.

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★ 3

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★ 5

There is awesome staff and a great gym to go to.

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★ 5

I recently joined Innovative and I LOVE the therapy pool! I'm recovering from a shoulder injury and the pool really helps relax my shoulder after doing my exercises. Can't wait to be healed enough to start taking some of the classes!

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★ 5

Zach is our personal trainer and we are enjoying working with him. He is cheerful and attentive and pushes us to work hard but also respects our limitations. Many Jo does a great job with silver sneaker classes. Very welcoming and great instructor.

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★ 5

This is the first time ever for me having physical therapy and I have felt that the team was very knowledgeable professional yet friendly. Within 24 hours I had a significant improvement in my condition. I think this is a very good team and they are extremely efficient.

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★ 5

Gorgeous pools and enthusiastic instructors. Very clean, affordable and friendly place. Check it out and make it your new workout club.

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★ 3

Add more water aerobics classes. They are too crowded, no room to move, tempers flaring, people getting bumped and kicked, and not getting the work out we are paying extra money monthly to attend. Your instructors are great. Please work with them to restore these classes to being worthwhile again.

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★ 4

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★ 5

It's a great gym people are nice & there pool classes are wounderful

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★ 5

I am delighted to have found Innovative Health & Fitness. Everyone has been welcoming, friendly and helpful. Hayley and Zach have been a pleasure to work with and Mary Jo's senior class is just what I needed. I'm looking forward to my time there each week.

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★ 5

After the abrupt closure of Xperience Fitness, I was looking for a new gym. I had passed Innovative Health & Fitness many times over the years but never thought about it until my PT said that some of her patients used the pool there. I stopped in for a tour and the promise of a free week of gym usage. After seeing the pools I signed up for membership the next day. I have taken three different aqua classes, sorry not a Zumba kind of guy, and can’t believe how great the they are. For me the low impact classes are perfect. The instructors are great and the high energy classes are a great workout. The facility is really nice and clean. Just take a tour and you’ll soon be a member like me.

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★ 5

Friendly staff and very willing to answer my many questions as I try to find a new gym. I've enjoyed the classes that I get to check out.

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★ 2

I don’t attend here but I got a tour and it looks nice. My main issue is their 6 week free fitness challenge. Don’t fall for it. I went in for a consultation and it’s $599 and you get your money back split up between 12 months and only if you sign up for their fitness plans which are $129 a month MINIMUM. You get the initial cost back as a credit only if you sign up for a whole year. It’s not free, it’s a schemey sales tactic. I spoke with sales manager and he was pushing it soooo hard to make that sale. I told him multiple times I can’t afford it and he made some degrading comments how I must be going to Starbucks and getting fast food everyday so I should be able to afford it, and make a weird comment how he’s going to call my manager to make me work full time so I can afford their fitness program when I’m a full time student. Kept on telling me to bring in friends and do it with them. Very odd, unprofessional and clearly just pushing overpriced plans. Not worth it so be aware!

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★ 5

Great variety of cardio, free weights, quality machines.

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★ 5

I recently joined and the introductory orientations and trials are fantastic. Staff has been great with communication making sure I am aware of all the club has to offer. Looking forward to checking out the post workout massage chairs....

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★ 1

Be careful of the black mold

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★ 5

Friendly and very helpful.

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★ 5

My son is getting private swim lessons from Josh. Josh is amazing! He’s helping my 11 year old son prep for his Boy Scout swim test for summer camp. Every time we go for lessons the front desk associates are so friendly.

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★ 5

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★ 5

Sharon and Thor are great physical therapists. They work magic with my sore back.

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★ 5

Staff is very helpful with a lot of options for everybody to enjoy. The gym is clean.

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★ 5

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★ 5

Sharon really has helped me with my ankle problem. Never have had therapy like this. Wish I hadn't waited so long !!

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★ 4

I’m usually uncomfortable in gym atmospheres, hence why I waste money signing up to past gyms and end up not going consistently. At innovative it’s different for me! The staff is welcoming and always working to keep the gym and equipment clean. I took a class and everyone, plus the instructor, were extremely nice and motivating, once again making me feel comfortable. It has a nice pool and locker area. The only downside is the selection of machines. They only have one type of each machine which makes it a little bothersome to go in and get your workout done because someone is 7 times out of 10 using the machine you want. Overall though you get a lot for the same price as other gyms.

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★ 4

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★ 5

Very nice place

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★ 5

Excellent care and service! Friendly and knowledgeable. Sharon is the best for PT.

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★ 1

Been a member since the day they opened. Has degraded with minimal upgrades. Lack of simple repairs and filthy locker rooms. The parking lot looks like a war zone. Come on management. Haven’t seen a new piece of equipment in years. A nice place once. Not anymore sorry to say

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★ 5

Wow. Just wow. Awesome! The parking lot was a little rude. Not Innovative's fault. Just be careful pulling in & out... just say'n!

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★ 5

I have been happy with my first few visits to Innovative Health and Fitness. It feels the right place to get started on a plan to improve my muscle tone and balance, weight loss efforts and general outlook on life after the loss of my husband a couple of months ago. Walking the indoor track with the great view out the windows is a nice warm up for a half hour stationary bike ride, followed by a swim - my own personal routine. But I am glad there are personal trainers that I can consult to improve my exercise plan. I like the variety of activities Innovative offers and plan to take advantage classes that are offered and probably some physical therapy for my damaged shoulder which has lost a great amount of range of motion. I think Innovative will become an important part of my weekly routine.

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★ 5

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★ 5

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★ 5

Great selection of group exercise classes. Staff is helpful. Very clean facilities!

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★ 5

The facility is well kept… the instructors are friendly and knowledgeable… I love that there is a variety of fitness to choose from and it fits anyone’s level or needs.

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★ 5

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★ 5

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★ 5

Great place to start your health journey I found this wonderful place and know I can’t get enough great staff and they really care.

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★ 5

Clean, spacious gym. Friendly front desk and an amazing pool. PT is also located right within the building.

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★ 5

Clean facility with everything you need to start or continue a fitness journey.

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★ 5

I must say I am very pleased with the attention and detail from the staff at Innovative Physical Therapy.
My shoulder movement has improved 90%. I highly recommend Innovative for your needs.

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★ 5

Great equipment, pool, steam and hot tub!

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★ 5

As a new member, I appreciate how helpful and understanding the staff is. They take the time to explain procedures. It’s been a great experience!

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★ 5

I am really impressed with Innovative Health and Fitness.
I love the walking/ running track, so bright and cheery.
There are lots of classes to chose from.
I really enjoyed the Wednesday senior workout with MaryJo.
The facility is clean. Employees very friendly and helpful.

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★ 5

Love innov8! Instructors are absolutly phenomenal! Helped me progress and become stronger! Friendly and welcoming environment! 💕 been a member for almost 5 years!

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★ 2

Literally one of the most filthy gyms I have ever been to. Ever heard of a vacuum? Equipment is old as well. For one of the only gyms in the area they have a great opportunity to be successful. Cleanliness doesn’t take a whole lot of effort.

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★ 5

An extremely inviting atmosphere to work out at

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★ 1

I cancelled my membership in Nov and was charged for Dec,2022 and then they repaid me mid. Dec. Now I am charged again Dec.29 2022 What does it take to delete a membership? I tried to get my charge card out of profile but it would not let me remove it. So how many times will my card be hit for a membership I Cancelled and was in good standing!

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★ 5

Thanks Innovative Health and Fitness! Thanks for all you do, and being you! Grateful for you!

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★ 5

I have been looking for gym for some time. My friend that has been going innovative heard me talking to someone. He then asked me what I was looking for and I told him. He then proceeded to send me a link. I called them the next day set up a tour and it seemed like everything I wanted. After going on there 7 day trail I loved everything about it and decided to become a member. Thanks to Julio Rivera for recommending to the health club.

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★ 5

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★ 5

Great Fitness Club - friendly people - lots of fun.

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★ 5

Innovative is a great fitness club—facility is clean, staff is friendly, and there’s so much to do! Highly recommend!!

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★ 5

Haven't tried. Thinking about it

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★ 5

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★ 5

The facility is great with many options and they have access to so many different classes! I really love the Innov8 classes they have. The instructors are so nice and knowledgeable and very helpful. Special shout out to Becca O. She’s such an awesome facilitator/instructor for those classes. She’s always encouraging me to be my best. She helps to encourage and push me to try harder, she is supportive and always able to help with any questions, and she definitely praises those in her class when they are working hard. She is a big reason why I have been able to achieve my health goals. I appreciate her and all that Innovative has done to help me on my fitness journey.

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★ 4

The instructors were great, I enjoyed learning. People there were nice and helpful.

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★ 5

Love the diversity of the workouts and the smaller group setting.

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★ 5

Clean friendly fun place to work out at. The staff is patient and very qualified. Love the yoga 🧘‍♂️ class

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★ 5

Love the luxurious shampoo after the workout!

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★ 5

Love love love aqua Zumba! Great workout!

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★ 5

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★ 5

Great experience. Helpful and fantastic staff. All kinds of equipment and facilities for a good workout.

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★ 5

I Love the lap pool and hot tub!

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★ 5

My son had a fear of putting his face and head underwater and within 3 private lessons, the swim instructors at innovative got him over this! He’s made great strides in just 6 lessons! Highly recommend their private lessons for swimming. Nice, clean facility and great swim instructors. I also like that we can pay as we go for classes and schedule via the app at a different time every week, which really helps with a busy family schedule!

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★ 4

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★ 5

If you want the very best in physical therpy this is where you go. They have the best therapist's.

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★ 5

They’re awesome. Staffs are friendly and helpful. There is no judgment. The best gym I’ve ever seen in my life.

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★ 5

Premiere gym for seniors.

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★ 5

First few weeks here and very impressed! Friendly staff, all the gear/amenities you could want, and was even a little less per month than my previous gym - 💪🏻🏃🏼‍♂️💪🏻

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★ 1

The gyms alright but the staff are very rude

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★ 4

Very nice personal health center. I am not a member yet ! I liked what I saw. Will be checking out monthly costs.

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★ 5

Love the classes at innovative.

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★ 1

Not helpful.
Cancelled membership

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★ 4

Great gym. I didn't rate a 5 only because they are slow to fix some machines. I do think it might be silly issues too but still, unfixed for a very long time. I have no interest going anywhere else!

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★ 5

This has been a very positive experience
After my first visit I felt like a new person
Everyone has been very professional physically and mentally I have been cared for with the up most respect and kindness
I would highly recommend Innovative physical therapy
First place on my list I will definitely be back!

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★ 5

I've recently joined Innovative Health & Fitness, the staff is friendly, clean facility, I've enjoyed the therapy pool and jacuzzi after my workout, as well as the steam room. I have also tired their yoga class a couple of times. I soon hope to try other classes and maybe even take swimming lessons.

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★ 5

When I first went for therapy I was having a lot of pain and problems with my knees and hips. They help me work thru the pain in order to improve my problems. I would recommend this place to anyone. My husband has also gone here for therapy and it helped him tremendously.

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★ 1

BE AWARE! Random people walk in off the street and sneak in without the front desk verifying who they are. The front desk should be staffed at all times. This just happened on Sat., April 30th, 2022.

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★ 5

The physical therapists are professional, compassionate and extremely thorough!

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★ 4

Good place for young adults

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★ 5

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★ 5

Sharon is the best. She is very caring and thorough in her evaluation and treatment. I highly recommend Innovative Health & Fitness

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★ 5

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★ 5

I attended my first class last week, and enjoyed it. I learned my strengths and weaknesses, and I plan on working to improve my health.

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★ 5

Everyone is awesome
They answer any questions
And the place is really clean

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★ 5

Great little gym

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★ 4

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★ 5

The Innov8 class is a killer. Amy is an amazing instructor! Definitely an incredible workout. Highly recommend!

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★ 5

This health club is great! I joined because of the pool, which is amazing! The lap pool is at a perfect temperature and the rest of the facility is amazing.
Great options for free classes.

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★ 5

Very informative and knowledgeable in how to get you to recover

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★ 5

Very thorough caring staff. The caregivers answer all your questions and help you to help yourself.

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★ 5

The therapist are in tune to my needs each visit and that is appreciated.

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★ 5

They've done an excellent job on my hip pain, which a Doctor casually declared was arthritis because of my age. The entire staff seems to be involved in my treatment, even though I am officially assigned to one therapist. Couldn't be happier with their care.

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★ 5

I love this place; instructor lead fitness classes, indoor track, swimming pool, weight room and much more.. good value.

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★ 4

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★ 5

Clean, well staffed and friendly

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★ 5

This fitness location is super convenient to me. The sellers are good, especially the pools, one hot tub one warm pool and one lap pool. Nice selection of classes.

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★ 5

Our daughter attends private swimming lessons and has successfully learned to swim independently and developed many new skills. So thankful for a great instructor, heated pool, and easy/flexible scheduling.

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★ 5

Great place to workout with an incredibly nice staff. Very clean and safe environment.

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★ 5

I have really enjoyed the variety of classes especially for older members. The instructors are very helpful friendly and knowledgeable. The staff members I have interacted with I’ve been very helpful. I’m very impressed with the amount and variety of equipment. They seem to be a complete package at this facility.

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★ 5

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★ 5

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★ 5

I am a returning member to Innovative since leaving due to a move, I can say this is the only gym (in my history) that makes you feel welcome, and completely comfortable. I have other options in the area but to feel comfortable is a ticket to success and that is what Innovative provides. Equipment is up-to-date and working well. Also the idea of the Relax Recovery room is amazing, it has allowed me to reconnect and recover, which is something not a lot of individuals do for themselves. Love it!

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★ 5

Great variety of classes offered. Trainers make classes challenging yet fun. Cleanliness is a priority.

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★ 1

This place is a joke.

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★ 5

Ysed this service before, using them now and would use them in the futrure, would recomend them.

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★ 5

I have gone through a great deal of physical therapy in a number of communities that I lived and worked.
Approximately six months ago I joined Innovative Fitness. I recently had a left knee replacement and since I was a member Innovative Physical Therapy was recommended to me by a fellow member.
I’m certainly glad I made the move and have been working with therapist Ryan and Thor. The physical advances I have achieved have been remarkable.
I highly recommend Ryan and Thor they explain all aspects of the therapy and I could not be more appreciative

Source: Google

★ 5

Sharon has helped me with problems that have occured ever seen an accident . She gets to the point tells it like it is and helps you to strenghten your problem areas. So you can get back to life without pain.

sharon

Source: Google

★ 4

Source: Google

★ 1

No silver sneaker program

Source: Google

★ 1

I signed my membership up mid Aug as the pool had been closed prior to that for cleaning. I am a member for the lap lanes only. When I called Jeff to cancel my membership he was abrupt and curt wanting me to put my membership on hold. As the pool was going to be closed for most of the rest of Nov I had hoped they could prorate my sign on fee and Nov monthly fee which they cannot. I planned to sign up to a much closer facility where I had swam for years. I was concerned about my safety walking into the pool and around in the pool room even with pool shoes I felt was much to slippery. In mentioning this and stressing I wanted to cancel not have the membership put on hold. Jeff became curt, short, very unprofessional and most definitely lacked skills in customer service.... He could have said sure, but we hope with our new floor you will come back..... but instead chose to be rude. When I asked to speak to superiors I was actually given to the owner. The owner himself cornered me in my statement of slipper floors and safety, only swam about 5 or 6 times to give the place a chance. He was saying that I was not a good fit for their gym. Again, very poor managerial skills and customer service. It would have been far better to say, I am sorry you feel this way and we hope you may want to return. He did not. He really was so rude. I told him I had no more to say and disconnect the phone. I am sure he will spin this to his benefit as that was what he was doing to me on the phone.
Positives:
Lap pool temp was great
Stephanie was a wonderful personal trainer, very knowledgable unfortunately I had to suddenly cancel due to injury in family and did not pick the rest of the training. Instead I referred my sister to her.
Need to go off peak hours as like most gym's peak hours are crowded.
Lots of good things for community.

Source: Google

★ 5

I have been a member at this gym for probably 2-3 months and I can honestly say I have never had such a great experience at a gym. I absolutely love taking their classes. The instructors are so nice and so helpful and you can tell they really do want to see you succeed. My daughter is nine so she is pretty old for gym daycares, but she actually enjoys going. The daycare workers are very nice and keep her entertained. Innovative fitness just has such a positive vibe overall, and I have never felt more motivated or in this kind of shape in my life. I recommend this gym to everyone!

Source: Google

★ 5

Excellent facility, free classes,
Great trainers, solid value!

Source: Google