★ 1

The customer service at the front desk was rude and gave off mean girl energy! I had mentioned to lady at the front that there was a car accident and gave my self enough time to be there early for the free class. As I read the other reviews, it seems like it’s a common issue. I was late by 10 minutes, I would say still a lot of time. It’s seems like she wanted to pay for a drop in class fee, probably a sales technique for compensation but cause for a horrible customer service experience.

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★ 1

If you guys sign up for the free class you are basically forced to go. I signed up for a class, which your required to come 30 minutes early for, and I got sick and wasn’t able to make it, Because of a “late cancellation fee” I was charged 30 dollars and would be refunded if I signed up for another class. A bit upsetting, staff seems nice but this fee is crazy.

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★ 5

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★ 5

Was visiting and dropped in and everyone was SO amazing! The woman who taught my class was amazing , she was so sweet, recognized i was new the second i walked in, checked in before we started and checked on how I felt after the class. Also the people in the class were the sweetest and doing fist bumps in between reps! Wish it was closer to me or it would be my new spot!

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★ 5

I just started a few weeks ago & coach Selena is AMAZING - she has continuously kept pushing me and hyping me up! Excited to keep it up & push harder !!

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★ 5

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★ 5

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★ 1

Yeah they advertise for a free class but it’s really not free until they charge your credit card. They called me to sign up for class but the first thing they want is a credit card. I said absolutely not, reeks of desperation.. They said I cannot do the “free class” class unless I give them a card on file. That really pissed me off. The whole point is to see if you like the class well enough to sign up. Not the other way around. I don’t like desperate businesses like that..

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★ 5

Great trainers, like that extra push!

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★ 1

Costumer service
Front desk person not very friendly
They require you to be there half an hour before your first session. Not everyone has the luxury of extra half an hour to listen and tour the facility and fill out paperwork. Why can't it be done online ?
That's it for me. Not coming back.

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★ 5

Very welcoming and friendly community! Was impressed with the quality of service and cleanliness within the studio.

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★ 5

Great place to workout!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I've been a member here for just over half a year, I have tried other types of gyms with no success. Here it is much different the atmosphere is electric. Every coach here at Brookfield always has a smile on there face. They are always willing to help if needed, if there is a problem they solve it quickly. There is always a new workout every time you come in you are never getting a reused routine , and be ready to sweat!! I have never met nicer people that workout or work at Orangetheory Brookfield. Thank you for helping me to start my weight loss journey. You gave my kids their mom back!!! ❤️

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★ 5

Great cardio. Always challenging and interesting workout with awesome coaching staff. You will become obsessed!

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★ 5

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★ 5

Great workouts and great coaches!

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★ 5

My new workout routine. I like to move around with my routine, did the standard running, lifting weights, yoga, and crossfit. I recently found OTF and love being able to go in, not think, and just go with what they tell me. I can also go as hard or as light as I wish. Trying to do 5 times a week when I can. I feel good.

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★ 5

Great place for an intense workout. You can be any fitness level and still get an amazing workout I love the format of the workout and like knowing I can go at my own pace.

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★ 5

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★ 5

I love that after 60 minutes, I get a great cardio in on the treadmill with an ever-changing focus that keeps it fresh and fun. And, I get a weight workout in that is challenging yet designed to keep me strong and fit for life's everyday movements. I also like that no matter your age or ability, the trainers/coaches are there to make it work for you! You only compete with yourself. No need to worry about how you compare to those around you.

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★ 5

The coaches are amazing at Orangetheory Fitness.

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★ 5

Best 1 hour full body workout you can find. It changes you mentally and physically in the best possible ways. Orange theory fits my busy schedule of work and being a mom - same classes run every hour so if I can’t get a morning workout, I can get a lunch or evening workout- it’s the same workout. I got frustrated with health clubs where there was a workout I liked but couldn’t make the time. I also like watching my heart rate zones easily color coded on a screen so I know how hard I’m working plus I can track improvements. The studio is super clean, coaches are inspiring and it’s ok to start just walking and lightest weights. If you’re considering improving your health and well being - start where people care about you and your fitness goals. Start here. :) membership fee is an investment in yourself and I couldn’t think of better way to spend my money.

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★ 5

I love this gym! Always a great work out and the coaches are great! Definitely recommend!

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★ 4

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★ 4

I love going to OTF. Having a structured class where I don't have to come up with the routine makes it easy and more motivating to push myself. This studio is spacious and clean.

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★ 3

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★ 5

Amazing workout that will get your blood pumping, a wonderful community of people, and stellar coaches - especially Studio Manager/Coach Jana!

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★ 5

I felt very welcomed and I’m so stoked to be a member now.

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★ 5

Awesome gym! Coaches are very willing to work with you on your fitness goals and levels. I love the challenges on all the workouts. Also look forward to the new friends I’ve made on the workout floor and behind the front desk. Sally D.

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★ 5

We love the workouts at OTF. Been to many locations, and the Brookfield location is the best! Awesome coaches that get to know you and your goals! Fun group!

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★ 5

Orange theory was great. The staff was friendly and motivating, the facility was clean, and the workout was great!

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★ 5

OTF Brookfield has truly changed my life! Everyone is extremely supportive and encouraging. I love that all I have to do is show up and I know I’m going to get an amazing workout without having to think about what exercises I’m going to do next. The coaches are amazing and have helped me to accomplish things I never thought possible. If you have never tried OTF I highly suggest stopping in for a free class at the Brookfield studio! I am much stronger (physically and mentally) today than I was the first day I walked through those doors!

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★ 5

This studio is awesome, everyone is welcoming, and Coach Riley is amazing to work with!! Thanks OTF Brookfield

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★ 5

Best 60 minute workout! I love the various benchmark and specialty workouts. They allow you to track your progress and achievements. The app is easy to use and helps you track your progress.

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★ 5

My experience at orange theory Brookfield has been amazing I have truly fell in love with working out since starting here I love coach Jana’s class she has some incredible playlists that make you work hard and make it even more fun! All the coaches are great!

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★ 5

A great gym with amazing people who work there. They will work with you on any injury or restrictions and help you be successful in class!

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★ 5

The OTF set up is perfect for what works for me. The community, accountability and especially the coaches! One of the coaches that I absolutely enjoy and appreciate is Coach Riley. Coach Riley will push you to and encourage you to go past what you think you can do. She also makes the struggle fun :)

Thank you OTF and Coach Riley for MORE. LIFE.

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★ 5

I can't say enough positive things about Orange Theory Fitness Brookfield. There's a wide variety/types of workouts offered throughout the day to meet whatever individual goals/interests you may have. These workouts change daily to keep things fresh and new. The coaches are amazing, not only full of energy and enthusiasm, but are there with encouragement and critique if needed to ensure safety and effectiveness.

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★ 5

Going to a place that offers group classes like Orangetheory Fitness/Orangetheory Fitness Brookfield can certainly be intimidating, but don't get intimidated you get to work at your own pace.

If it is the first class or your hundredth you always have that sense of community. The staff goes above and beyond to make sure that you are comfortable and doing everything right. All the coaches truly care and let you go at your own pace and work with you to make sure you are doing your best and reaching all of your goals. All I can say is just try it.

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★ 5

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★ 5

OTF Brookfield is an awesome place to workout and become part of a community! The coaches push you to better everyday! Riley is one of my favorite coaches there! She really does make you work harder and has amazing music. If you are considering a class, make sure to take hers.

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★ 5

Riley is one of the best coaches at the Brookfield location. Music has been great the past few months, workouts have been challenging and make you push past being tired or sore. One of the best workouts I have ever done!

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★ 5

Highly recommend checking out OTF Brookfield!! I have been going for years and I love it! They make it so easy to get the best workout in 60 minutes!

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★ 5

OTF Brookfield is the best!

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★ 5

I am absolutely obsessed with these workouts and the staff and coaches are simply the greatest! They’re always so nice and welcoming and make it the best part 60min of the day!

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★ 5

Take Riley's class. It's a game changer.

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★ 5

Team is awesome and fun to work with and Coach Riley is amazing :)

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★ 5

I love my OTF crew! And the monitor makes my competitive heart happy!

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★ 5

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★ 5

The staff and instructors are always friendly and helpful. They are always willing to adjust to different class sizes, and the individual needs of the clients. All of the instructors are prepared to help you, wherever you are in your workout journey.

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★ 3

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★ 5

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★ 5

Everyone was so friendly and welcoming, from the front desk to the coach. I was super nervous about my first workout because I’m out of shape and wasn’t sure if I could keep up. Jana taught my class and she checked up on me throughout and also gave me modifications when needed. She was so motivating, I wouldn’t have been able to finish the workout without her rooting me on. It was a great workout as well. Super happy I found this place!

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★ 5

Love the inspiration the coaches give you and the workouts that vary with each class.

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★ 5

Absolutely the best workout and trainers! I came back and feel stronger and more motivated than I have in years!

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★ 5

I can't say enough good things about OTF and this studio. Everyone is welcoming and the coaches are always helpful if you need any modifications. The atmosphere and the workouts push you to do your best, even if on that particular day your best is just showing up! Workouts are fun and have the right amount of variety to keep you coming back for more!!

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★ 5

I’ve come to love Orangetheory Fitness. The coaches are motivating, sales associates are welcoming, and you can work out without judgement (and get nothing but encouragement along the way). I love that every day, the workouts are different and challenging.
Thanks, OTF!

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★ 5

Awesome styler friendly and kind staff! Classes are fun and there’s lots of new people and friends to be made while challenging yourself. Way better than being bored working out alone!

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★ 5

I love that you make the workout your own. Everyone there is doing the same workout but at a level that works for them. The work is hard but you feel amazing afterwards. When you stay consistent in the work, the results you see and feel are so worth it!

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★ 5

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★ 5

This is the best workout I have found that works best for me. I haven't felt this good in years. Talented coaches and friendly staff. I highly recommend.

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★ 5

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★ 5

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★ 5

The heart monitors keep you accountable for yourself, no matter your ability level. Also, before Orangetheory, cardio was my least favorite part of working out, but not anymore. While on the treadmills, I am constantly trying to up my speed, my incline, and my overall distance in a week by week competition with myself.

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★ 5

OTF is probably the best workout Ive ever had. The 1 hour powerpacked punch fits everyones schedule and is as close to personal training that you can get....every instructor cares about your individidual fitness level and makes sure each of us is safe and performing each exercise correctly. I enthusiastially give Orange Theory a 5 Star review!

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★ 5

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★ 5

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★ 5

Great coaches and great community. Everyone here is happy to hold you accountable and push you towards your goals. I have gotten my family and friends to join. Happy to see the OTF family grow daily.

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★ 5

I love that everyday and every workout are different. I always feel challenged. The coaches are motivating and knowledgeable. They always offer an option for the exercises to make them easier or make them more challenging so you can customize them to fit your needs. Everyone is there for an individual workout without judgement, but there is a great team mentality and camaraderie. Some people may feel that the 8 hour late cancellation policy is a negative, but it’s what holds me accountable. This is the only workout regime that I have stuck with and I’ve tried just about everything!

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★ 5

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★ 5

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★ 5

Great place

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★ 4

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★ 1

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★ 5

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★ 5

I enjoy the current workout very much. There's a variety of cardio and strength exercise involved and that keeps me from getting bored. I look forward to and love the workouts I receive from Orange Theory and tell my friends all the time what they are missing out on!

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★ 5

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★ 5

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★ 5

Love coming here

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★ 5

This place is addicting. Great staff and atmosphere. Highly recommended

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★ 5

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★ 5

Love, love, love this place! The coaches are great. I look forward to coming to every class each time. Never thought I would come to this point but orange theory has made me love working out!! You’re there in competition with yourself. Everyone is so friendly. They’re there to cheer you on and push you as well. Highly recommend!!

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★ 5

Simply the best!

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★ 5

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★ 5

Long time member here and I love it now justas much as I did my first day. The workouts are always different and the coaches are so motivational. I use otf to supplement my triathlon and half marathon
training and I am faster because of it.

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★ 5

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★ 5

I absolutely love Orange Theory Fitness! I have been a member for 2 and a half years and can truly say I have found something that works for me! The classes are always different so I never get bored, and the coaches are AMAZING! They motivate you and help you with form or adjustments as needed. Before OTF I hated working out and running. Now I look forward to my workouts and have even made new friends along the way! If you are looking for a fun yet challenging workout, come give OTF a try!

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★ 5

I pretty much live here. Great trainers, great workout, and loads of fun.

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★ 5

If you haven’t tried a class you must!!! From the classes to the staff you will never be disappointed!!!

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★ 5

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★ 5

Great place to workout. Just like family 👪

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Orangetheory Fitness Brookfield is hands down my choice of workout and location! I took my first class here in 2014, and have been hooked ever since. I have gotten the rest of my family to join me too. I love that this workout is for my sister in her mid 20s all the way to my dad in his 70s. The workout changes every day and each coach provides different energy, music, and knowledge, providing huge variety! There is no physical or mental plateau in this workout! Would give 10 stars if I could.

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★ 5

The Brookfield Orangetheory location is my favorite in the Milwaukee area. The studio is new, spacious, and clean along CDC guidelines. The staff has been a pleasure to interact with, both instructors and front desk staff.

I highly recommend trying the studio!

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★ 5

I've been going to Orangetheory for over a year now and absolutely love it! I always look forward to seeing what each class will be like. Besides the great workouts the staff is so friendly, theres always parking, and the studio is always exceptionally clean!

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★ 5

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★ 5

I drank the orange kool aid 2 years ago....still at it. This place is an awesome motivator!

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★ 5

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★ 5

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★ 5

Love this place - the workouts, staff, and customer service is unmatched!

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★ 5

Stellar Staff. Wonderful workouts.

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★ 5

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★ 5

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★ 5

An excellent workout for anyone with the drive to improve themselves. they are always changing the workout and your whole body feels the burn! I highly recommend the new Brookfield location.

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★ 5

My favorite location! Love this gym sooo much the coaches and workouts have pushed me to a whole new fitness level! They are so supportive and offer alternatives for those just starting out :)

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★ 5

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★ 5

Awesome workout! Coaches are amazing and will keep you coming back for more. A little pricey but worth it!

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★ 5

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★ 5

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★ 5

Lee Ann is the best coach ever - so inspiring and motivational, she really helps keep me going with positive feedback. OTF is a great experience even for an old guy like me at 52, setting expectation levels that I can strive for and yet do at my own pace if I need to. The set class times keep me honest and I never mind showing up as the support from Lee Ann makes it worth the hard work.

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★ 5

I have been working out here since August and I absolutely love it! The coaches are amazing and have pushed me to do things I never thought I could do. It is always fun, fast paced, and I always leave feeling so much better than I came. Thank you OTF Brookfield!!!

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★ 5

I love OTF (been a member for almost 3 years) and Brookfield’s new studio is amazing!! Not to mention the desk people and the coaches are so friendly and really care that you’re achieving your goals! 110% recommend to everyone I know!

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★ 5

This studio has super helpful staff, and super supportive coaches. When I don't think I can go on, they coach me til the last minute of the work out!

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★ 5

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★ 5

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★ 5

Orangetheory Fitness Brookfield has amazing staff and best in class service! I would highly recommend trying a free class!

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★ 5

So much to love about OTF Brookfield! The friendliest staff at the desk and in the studio and a fantastic community of members that support each other inside and outside of the studio!

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★ 5

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★ 5

It’s structured, fast-paced and dynamic. It’s never boring because it’s always different and I get help and corrections from the coaches to improve my form and performance. I also get to have a top-notch work-out without having to scratch my head and come up with a new routine. I love how I can track my performance in real time and compare how I’m doing versus other people. The real-time stats let me push myself harder and harder. Orange theory is well worth the cost — better than a trainer at a fraction of the price.

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★ 5

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★ 5

Amazing staff and an incredible workout!

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★ 5

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★ 5

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★ 4

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★ 5

I've been a member at Orangetheory for almost 2 years and can honestly say it has transformed the way I look at fitness. The coaches and workout templates take all the guesswork out of achieving an amazing full body workout every time. Can't say enough good things about OTF!

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★ 5

All staff are fun, friendly, and motivating. Love the workouts and love the results! Beautiful new studio location. Enjoy knowing all I need to do is show up, and I’ll guaranteed have an effective workout.

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★ 5

Different workout every day. Positive and energetic staff that really want to help you with your personal goals. Fitness in a group setting but you set your own goals and hold your self accountable. Flexible scheduling to fit your week. The Brookfield location was just recently renovated, so working out on brand new equipment.

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★ 5

Amazing gym. If you're looking for an effective and efficient workout, this is where you need to be.

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★ 5

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★ 5

This is the best workout around! I recently moved here and was trying to find something similar to the HIIT workouts I used to do. I was struggling to find something that was similar and had staff that truly care about your well-being and workouts! After my first work out at OTF, I knew it was something special! OTF is a community! The coaches are amazing and the work out beats any other work out I’ve done!! Thanks OTF! 🔥🍑

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★ 5

Great coaches, great staff and great one hour workout!

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★ 5

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★ 5

Highly recommend. Orangetheory is everything it is hyped up to be! It’s a high energy class that you can take at your own level but yet still feels like you are 1:1 with a coach. I tried it first on recommendation from a friend and after the first class I was hooked- I like it so much I’m willing to get up at 4am and go before work. Check it out if you haven’t already!

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★ 5

Love the location, workouts, staff, and coaches!! It’s the best hour workout!!

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★ 5

Great workout, awesome coaches, top notch equipment. Love this place and would highly recommend this workout!

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★ 5

Orangetheory has helped me get back to exercising despite my bad knee. The coaches are great and modify the workouts to something I can manage.

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★ 5

The best way to start my workday! The staff is encouraging and fun, the studio is spacious and clean, and the workouts leave me feeling accomplished. Go check out Orangetheory Brookfield now!!

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★ 5

I love this studio! Great people... Great coaches... Great workout... Great fun! I would highly recommend checking out Orangetheory fitness.

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★ 5

Total body work out for all fitness levels. This gym has transformed me from a couch potato to a level of fitness I can be proud of.Workouts are ever-changing, interesting and challenging. The coaches are amazing!

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★ 5

This is the best workout I’ve ever done. The coaches are motivating and it’s addictive! It truly is for all levels and I wish I had checked it out sooner.

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★ 5

I’m in the best shape of my life. Best workout I’ve found and I love how I can fit it into my schedule.

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★ 5

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★ 5

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★ 5

OTF coaches have been amazing to work with; the classes are challenging but modifications can be made to meet each person where they are. I love the variety of workouts.

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★ 5

Awesome workout!

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★ 5

Feb 2019-The high intensity workout, inspiring coaches, and sense of community is wonderful. All The coaches are top notch and truly care about your fitness goals.
Sept 2019- update! Still fantastic and still pushing all athletes/members to their best potential. Ability to modify exercise for an injury a great plus too.

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★ 5

Awesome new studio, fabulous coaches and staff and workouts that allow you to keep challenging yourself!!!

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★ 5

Great workout every time! Great coaches that tell you what to do the whole time! I never feel lost! Thank you Jana and Bailey for dragging me in! I love it!

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★ 5

Been going for a few years a love it! The new studio is beautiful!

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★ 5

I love orange theory fitness!! The brookfield location is amazing and has an amazing staff! It’s such a great workout and you see results while having fun.

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★ 5

Great workout. Coaches are awesome!

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★ 5

Really super facility with great coaches, a welcoming front-desk staff, and motivating workouts. Just a couple of workouts in, but I'm always excited to head to class, something I look forward to in my busy day. You're always competing with yourself, trying to be just a little better than the last workout, but the constant change-up of routine helps tremendously. Just a really high-quality experience!

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★ 5

Best workout ever! Atmosphere, coaches and staff are crazy motivating and keeps you wanting to come back (it’s crazy but true).
Been a member for 2 yrs and still is a great all around workout.

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★ 5

Coach Leann was fantastic, the studio was clean, everyone, both members and staff were friendly and the staff was also knowledgable, and the workout was fantastic!

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★ 5

I joined OTF a couple of months ago, a little nervous to be joining a group fitness class for the first time. I am so happy I decided to try the free class. The faces become familiar after awhile and everyone is so nice. The coaches keep you so busy during your workout that you only have time to focus on what you're doing and not what your neighbor is doing, which is refreshing compared to gyms where it seems everyone stares the whole time. On my days off I try to match the intensity of OTF workouts, but it doesn't compare. They push you harder than you can push yourself!

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★ 5

Friendly staff and a GREAT workout! I don't like to run but they made it fun. You are able to track your heart rate and really push yourself. I like how it creates a competitive environment with yourself.

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★ 5

Orangetheory Fitness in Brookfield is SUCH an amazing facility!! Like most humans, cardio is not my favorite thing, but OTF makes it tolerable! The classes being led by enthusiastic coaches, the fun environment and the upbeat music all combined make it for a GREAT workout that keeps you coming back. Thanks OTF!!

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★ 4

Had the chance to check this place out today. I truly enjoyed the setting. The equipment is in great shape. The trainer LeAnn is a sweetheart :) if you like exercise classes this is the place for you. it does cost a bit more than I’m willing to pay for this kind of thing at the time, though

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★ 5

My first time was incredibly intense but Angie encouraged me and also made it fun for me. It’s a very fast workout and was confused going from station to station but there was always someone there to help, correct and encourage you on.

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★ 5

Workout varies from day to day and still provides level of intensity to achieve desired goals and Splat points! Staff know my name! And are always helping me push to my personal best! They knew it was my birthday which really impressed me. Love the music too!

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★ 5

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★ 5

5 years OTF strong and still love it!

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★ 5

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★ 5

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★ 5

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★ 1

Signed up for free trial and confirmed through both email and phone. Got there and was told I couldn't participate because I was not 30 minutes early (was about 15 minutes early instead). Both on the phone and in the email it said it was RECOMMENDED that first time participants arrive early, but nowhere did it say it was required.

Then tried to sign up for a class an hour later (since I couldn't attend the initial one) and was told I couldn't because there were already two beginners. Not sure how they expect to get new customers with so many hoops to jump through. The guy at the desk was not helpful.

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★ 5

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★ 5

My first piece of advice is to sign up for your first class because it's free. They walk you through and ease your nerves a bit. I was so nervous I went with a friend and wanted to throw up a bit. Then the class started and I fell in love. From the great workouts to the ones I barely get through, I adore this workout and studio. The coaches are amazing and the staff is awesome. You start to find friendly faces and it makes it even more fun. You can push yourself as much as you need to but the coaches also help. Angie is funny, Jonnie doesn't let you get away with bad form and Jenna dances. What more could you want? Seriously try it. I find it worth every penny and feel bad when I can't go.

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★ 5

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★ 5

The staff and instructors are friendly, helpful, and mindful of each person that comes in. They take the time to know you by name and why you’re coming in!

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★ 5

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★ 5

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★ 5

Great workout. Awesome trainers.

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★ 5

Welcoming experience for people of all fitness levels.I love that as my overall strength and fitness level increase the work outs still challenge me. I also love working out with people who are at all parts of their fitness journey. I enjoy welcoming new members who are just starting out and giving them an extra fist bump or simile of encouragement and I also love the inspiration I get from running alongside those that are faster or stronger than me. It's a work out based on inclusiveness and that makes it a positive place to be.

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★ 5

Best 60 min of my day! Love the community!

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★ 5

Great because you get immediate/live feedback on your heart rate zones, so you know how you're doing and compared to others, which pushes you to do your best. That's how you get great results. Great trainers with great, safe, personal-like training and positive feedback.

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★ 5

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★ 5

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★ 5

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★ 5

Coaches set the expectations for what we will endure before the workout — — they never disappoint

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★ 5

It’s the best workout out of the many different kinds I’ve tried! Never the same and the trainers are outstanding and fun!

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★ 5

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★ 5

Instructor led. Very motivating!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best work out ever. Instructors are great. They give guidance when needed and keep you motivated. Love that it’s a group workout.

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★ 5

I like that it combines strength training with running. The workouts are always different and the instructors are motivating. Also, my husband says my arms and butt are looking better. It’s a workout that motivates me each time I go to the gym.

Source: Google