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Orangetheory Fitness in Madison, WI offers heart rate zone training that delivers a smarter way to work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in Madison, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level.
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Reviews
Vinya Cherian
β 5
Love a good OTF workout! I like both Madison and Madison west locations!
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Sumedha Sanjeev
β 5
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Caitie Kennedy
β 5
I loved this studio and was bummed to move away! Thanks for everything!! π§‘
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Samantha Brenner
β 5
Amazing workout and staff!
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Jennifer Kozuch
β 2
The coaches are great, studio is clean, and desk workers are all kind and welcoming.there is a corporate feel to it, but you get a great workout and the community is definitely a plus. One criticism I have is the amount of text messages and calls they make to get you to buy a membership. The team called me on a daily basis, even when I was already signed up for classes. Then after telling at least 5 people (coaches, desk workers and the manager) that I was not interested in a membership, they still called me on a daily basis until I made a call to them to stop. Overall the experience was fine, but the excessive calling and text messages make me consider other locations before returning to this one.
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Martha Snyder
β 5
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Elly Kruse
β 5
Their phone customer service was fantastic. Ayden (maybe "Aiden") was friendly, helpful, and efficient.
For first time guests, they need to book their first free class online, not in-person. I hope to see this more clearly on the website, but calling sorted it out quickly!
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Audrey Penner
β 5
As a newcomer to Madison but a long term OT member in Canada, I was excited to visit this studio. The staff and coaches and studio manager could not have been more welcoming. I had the best time ever here and canβt wait to return! Thank you all for kicking my butt these past two weeks!!!
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Elizabeth Shimon
β 5
Great location and times for classes. Initially I was skeptical about class workouts but have found that the classes have me doing exercises I would not choose to do and the coaches correct form to try to prevent injury. The members are of all abilities and have become a large part of why I continue to go to the classes. They provide great workouts in a class environment!
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Veronica
β 5
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Carrie Doyle
β 5
Orange theory has changed my life in so many ways. I have gained life long friends and confidence that will carry me through a long healthy life
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Nicole Reilly
β 5
Time for another UPDATE 4/30/2024:
Orangetheory Fitness is quite simply the best! It remains a stapke for me, now a member for over 6 years! I am stronger physically and mentally. The coaches and staff are second to none. Friendly, supportive, energetic, and fun! Everyone is so supportive, no matter what your fitness level or goals. You are instantly connected to a fabulous community and as long as you just show up, you are guaranteed a great workout. SIX years and still making progress!!! Come yake a class with me - first one is free!
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Cindy Owens
β 5
I love Orangetheory. I have been a member since 2019. It is the most fun and effective workout Iβve ever done
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Paula Hauser
β 5
A true blue member, love OrangeTheory.
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Jessica Talbert (she/her/hers)
β 5
A few years in and my studio continues to go above and beyond. The workout is exceptional but the community is even better.
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Tyler Zehner
β 5
I've been going to OTF for a little over a month now and absolutely love it. The work outs are great! Coaches are awesome! They are always there to motivate you. If you're up for a challenge this is very rewarding!
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Giselle Tejeda
β 5
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Mary Robinson
β 5
OTF is the best! Friendly supportive coaches and a great variety of workouts. I never thought I would enjoy working out like this! Time goes by fast, I could feel my body getting stronger after the first week. All you have to do is show up!
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Stacy Armstrong
β 5
Love the coaches guidance on difficult exercises, but the ability to work at my own pace. The work outs are varied and encourage me to challenge myself.
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Brittany Jameson
β 5
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Jeff Mason
β 1
Extremely conflicted about this review. Overall Orange Theory is a great workout. My issue and what ruins it for me is the horrific levels of bureaucracy. There is ZERO level of customer service. The employees (most of whom are very nice people) are far more concerned with following corporate protocol rather than doing anything that would conform to the customer's needs. A great example is not allowing you to switch to an earlier/later class even though both classes have empty spots open.
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Sharon Dahlberg
β 5
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Anna McWhirter
β 5
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Jadah Eshenaur
β 5
All the coaches and staff are super friendly and I look forward to going to every class!
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Margaret Ebeling
β 5
Even years into my membership, I still love the variety and intensity of the workouts. There is a great sense of community. The coaches and staff are friendly and supportive. And itβs always very clean! Great for someone who travels a lot - use your membership on the go.
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Rachel Tucker
β 5
Awesome class for all fitness levels from advanced to beginning a fitness journey. motivating coaches and staff.
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Dana Mundie
β 5
Iβve been to lots of orange theories across the country, and my OG OTF studio is still my favorite! The coaches are very encouraging to make sure you get your best workout, if you ask for help with your form, theyβre more than willing to make sure youβre doing the workout correctly, and they always have a great playlist to keep the morale up in class! I always look forward to my OTF workouts and itβs great being back in Madison for the summer to keep up with my fitness goals.
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Catharine DeRubeis
β 5
Great coaches and a great workout! Back after a hiatus during the pandemic and felt some welcomed in my return!
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Tiamarie Sundby
β 5
I started with the 2 day per week membership and quickly had to up it to the unlimited! Orange Theory is the highlight of my day every time. Great coaches and staff, top-notch workouts, and an all around amazing atmosphere!
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Amy Lewis
β 5
Big fan of OTF! Intense full body workout
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Ron R. Schneider II
β 5
Sam, awesome head coach. Keep it going!
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Sydney Divelbiss
β 5
I cannot speak highly enough about my experience at my local Orangetheory studio! From the moment I stepped through the doors, I knew I had found a fitness oasis that would revolutionize my workouts.
First and foremost, the staff at this Orangetheory location are exceptional. They are friendly, knowledgeable, and passionate about what they do. They create a warm and welcoming environment that immediately puts you at ease. Whether you're a beginner or a seasoned fitness enthusiast, they are always ready to provide guidance, answer questions, and offer modifications to accommodate all fitness levels. Their enthusiasm is contagious, and it truly makes every workout session a joyous experience.
The facilities themselves are top-notch. The studio is always spotless, and the equipment is well-maintained. The workout spaces are thoughtfully designed, creating an energetic atmosphere that motivates you to push your limits. The music is carefully curated to keep you pumped up and engaged throughout the entire class.
Speaking of classes, the workouts at this Orangetheory studio are nothing short of transformative. The combination of cardio, strength training, and high-intensity interval training is incredibly effective in achieving results. The knowledgeable and motivating coaches guide you through each session, ensuring proper form and challenging you to reach new heights. The heart rate monitoring system adds an extra layer of accountability, allowing you to track your progress in real-time and make adjustments as needed.
I must mention the sense of community fostered at this Orangetheory studio. The camaraderie among members is truly inspiring. Everyone is supportive and encourages each other to strive for greatness. Whether you're cheering on your neighbor during a challenging interval or celebrating personal milestones together, the positive energy is contagious and keeps you coming back for more.
The scheduling and booking process is seamless. The studio offers a variety of class times to accommodate different schedules, and the online booking system is user-friendly. The flexibility and convenience make it easy to incorporate Orangetheory workouts into your routine.
In summary, my experience at this Orangetheory studio has been nothing short of amazing. The incredible staff, state-of-the-art facilities, transformative workouts, and sense of community make it the perfect place to achieve your fitness goals. I highly recommend this Orangetheory location to anyone looking for an uplifting and effective workout experience. Trust me, you won't be disappointed!
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Johan Toala Saltos
β 5
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Taylor Opgenorth
β 5
If you're on the fence give it a try! The staff are great and the classes are addicting. You'll notice results fast!
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Bikram Nandi
β 5
Love everything about this place. Absolutely amazing community !! Attentive & helpful coaches, great workouts, huge list of available class times for busy schedules. The workouts are fun, challenging and the sense of camaraderie beats working out at any other place! If you ready to challenge & push yourself, this is the place. Join the OTF community !!
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Ken Brenner
β 5
Great workouts, great coaches, huge list of available class times for busy schedules. The workouts are fun and the sense of camaraderie beats just working out at the gym!
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Tarik Akbik
β 5
Love taking classes at Orange Theory of Madison. Clean facility, challenging work outs, And all the coaches and staff are friendly, welcoming and encouraging!
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Beth Ham
β 5
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Maggie Eckert
β 5
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Andi
β 5
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Sam Fung-Smith
β 5
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Laurie Petiniot
β 5
Great workout! Great instructors! Highly recommend!
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Amanda Giacobassi
β 5
Great staff, clean facility, good music selection :) This is a nice spot for anyone looking for OrangeTheory classes!
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Amanda Goplen
β 5
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Meghan Kautzer
β 5
Everything!!! Community, motivation, energy, support, sweat, positivity, variety, flexibility. I love that OTF meets you where you're at, wherever that is. Whether at my peak fitness or during my pregnancies and now postpartum, it's the best place to go to feel accepted and challenged. Love my OTF family.
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Sarah Butcher
β 5
There are so many things that I love about working out at Orangetheory. The templates are dynamic and challenging but doable, every workout Iβm reminded that what I put in is what Iβll get out of it. The coaches are just flat out awesome! They strike a perfect balance of pushing you while also understanding that everyone is on their own fitness journey. Theyβre really great at encouraging you to be better than you were yesterday, helping with form/instructions, and providing modifications as necessary. The energy and atmosphere that OTF fosters is one of positivity and a true βyou can do hard thingsβ attitude. Since starting at Orangetheory, Iβm in the best shape Iβve ever been in, physically and mentally On top of all of this, itβs honestly the best work out you can get in 60 minutes!
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Shannon Alf
β 5
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Courtney Wartner
β 5
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Gisselle Medina
β 5
Best coach ever
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Jace Cha
β 5
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Lisa Cayer
β 5
There is a structured workout that varies daily but YOU are still in charge. Orange Theory got me back into working out after 20 years of inactivity..
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Sdk
β 5
Great staff!! Great coaches!!! Intense workouts.
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Charlotte Koshick
β 5
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Mouse
β 5
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Lauren Zimmer
β 5
Great atmosphere, the coaches are motivating, great music, and able to make accommodations to any workouts!
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BeeSuzie1
β 5
Great workouts, music and coaches!
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Kristine Elisa Meier
β 5
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Rachel Tucker
β 5
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Kay Gustrowsky
β 5
Orange theory has changed my life in so many ways. The community and coaches are so supportive! Itβs not about who is the strongest or fastest! Itβs so many different people at different levels and doing your best! It will challenge you and change you! I cannot recommend it enough! You will be supported and encouraged every single time you go there!!!
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Joseph Clary
β 5
Fun atmosphere filled with challenging yet rewarding workouts. I enjoy starting my day at OTF. I would recommend this style of workout, the proof is in the results
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Brittney Bush
β 5
The coaches are high energy and really want to help you reach your best goals. Everything is explained and demonstrated. If you need a coached workout so you can focus on you and shut out the world for 55 minutes this is the place.
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Kate Elliott
β 5
The coaches are very supportive and being around other people pushes me to work harder than I would if I was working out alone. The challenges that happen almost every month are also a lot of fun!
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Marvin Pollock
β 5
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Bridget Scalissi
β 5
I was a little hesitant to start at OT due to the drive but my previous fitness center was no longer offering AM classes. I decided to try it during a promotion they were offering and couldnβt be happier! You work at your own pace but the enthusiasm and energy from the coaches wants you to reach for more. The only thing I regret is not joining sooner βοΈβοΈβοΈβοΈβοΈ
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Jessica Talbert
β 5
Orangetheory in general has been a great thing to find but this location in particular has really fun, motivating coaches that care a lot about their members. They also really went out of their way to accommodate as many as possible as we did a phased reopening in our state and county. Highly recommend this location!
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Emily Brown
β 5
Love OTF, and adore this studio. Itβs inclusive, positive, and has a great sense of community.
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Ryan Friese
β 5
OTF is a great workout. Thereβs a different workout every day and itβs always a challenge no matter your fitness level. What makes this studio 5 stars is the staff. The front desk staff is welcoming and the coaches are motivating. During classes, coaches are helpful with giving exercise modifications and form corrections when needed. Highly recommend for anyone seeking accountability and/or structure in their fitness routine!
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Jeff F
β 1
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donna cary
β 5
Great
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Jason Zenz
β 5
Extremely happy I signed up for OTF!! Being out of shape I was worried I wouldnt be able to keep up or finish the class. I couldn't of been more wrong coach Liv made me feel very confident in the workout and helped me through my first 2 classes. Looking forward to taking control of my health again with the help from OTF.
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Ann Lattin
β 5
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Lydia Thompson
β 5
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Daniiiel GroovenMusic Thompson
β 5
The best time ever
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Kye
β 1
Such a money hungry organization. I havenβt utilized their studio in months and they still charged me! Itβs quite sad as I used to be a very loyal and happy member. As if their $149 per month membership costs arenβt enough, theyβll charge you for canceling your membership even if you havenβt used their services in months. This company is only for the rich and itβs pathetic if you ask me. To my fellow students, stay away from this company!
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Margarita Rivera
β 5
If I could give more stars to this studio I would, Amazing and caring staff, I was never a gym person, but I became a gym person, every successful hour that happens in that gym, the dedicated and caring staff there had a huge part in. Thank you for all you do, you all are amazing, and I'm glad I found an amazing staff, and an amazing studio that I so love!
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Nate Zimmerman
β 4
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Emily Forth
β 5
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Andrea Zorbas
β 5
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Pete Ozolins
β 5
The workout challenges me every day and I enjoy the group training aspect with a coach encouraging me and making sure I achieve my goals.
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Taylor Watterson
β 5
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Heather VanDongen
β 5
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Brian Forth
β 5
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Vijay Venkataraman
β 5
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Mahpara Faatin
β 5
As someone with no prior experience with gyms and fitness classes, I was super nervous about going to OTF. That all ended the first time I actually went there. From the front desk staff to the trainers, everyone was so friendly and supportive that I didnβt know what I was worried about. The coaches are happy to answer questions and offer suggestions. Coach Matt in particular is knowledgeable and helpful and very encouraging! Iβm so glad I started here. This is definitely the place where everybody knows your name and βcheersβ you on π
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Caitlin DesJarlais
β 5
I like that I just need to show up and follow the coach, I don't have to think about what i'm going to do like I would have to at a gym!
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Kathy Schendt
β 5
Love this place!
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Zachary Lipp
β 5
I like that everyone can go at their own pace. I love that The measure of the workout is your heart rate and not your performance. It puts the focus on effort and not ability. The workouts are tough and make you work hard. The coach's are there for guidance and inspiration, but not in your face. It's all around pretty great!
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Cierra Murry
β 5
OTF is a great place for a workout. All of the coaches are amazing and make the classes enjoyable.
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Patricia Thornewell
β 4
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Alex Milsap
β 5
Coaches are phenomenal, place is awesome, great workouts
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Katie Thayer
β 5
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Stephanie Barman
β 5
Love the coaches. Love the front desk staff. Love the workouts.
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Jackie Pickett
β 5
Conveniently located off the Belt Line. Very friendly staff and great coaches!
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Lexie Schmitgen
β 5
Best workout in Madison! Coaches that care and keep you consistent! My meditation time every workout! ππ»ππ»ππ»
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Jim Sands
β 5
Love this place! Great people, great coaches, high energy... just show up ready to work and get it done. Started 7 months ago when I was 40 lbs heavier. I'm currently in the best shape of my life. I couldn't have done it without OTF.
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kari naimon
β 5
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Meggie Graham
β 5
I was visiting from out of town so this is my first time at this studio. My experience was fantastic. Matt was the best OTF coach I have had yet. Energetic, but didnβt talk too fast, was encouraging without being in your face. Really enjoyed it!
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Sara Stevenson
β 4
OTF Madison (Beltline location) has been my gym home for a little under 3 years. The staff are welcoming, know you personally, and hold you accountable to your goals. I appreciate the variety and difficulty of the workouts (as well as the ability to use modifications when recovering from injuries). Great mix of cardio and strength training. The only downside to the location is it's popularity - we've gotten to the point where a lot of classes are a madhouse at popular times making parking, waiting to enter class, and the process of rotating during class a chaotic and the studio unbearably muggy in the summer months.
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Angela Newcomb
β 5
Absolutely love this place! I tried many gyms before OTF but you cannot beat this one hour workout. You can easily burn 500 calories a class! OTF also helped me lose nearly 20 pounds in 3 months! I love the structure of the classes and how efficient the workouts are. The members and coaches are so friendly and motivating, and the music is always great! Itβs like you have a personal fitness coach but in a group setting. The coaches are very attentive and helpful.
If you are on the fence, just give it a try! I promise it will change your life.
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Ronny Ehrman
β 5
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Kayla Sherman
β 5
I absolutely love it here. They have amazing coaches, and staff. The energy is always great here! They always make everyone feel so welcome.
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Kristin Foreman
β 5
I have had the opportunity to visit studios in other states over the holiday season and our studio is hands down awesome! Itβs so well organized. The front desk staff is so friendly and helpful. I appreciate how the coaches keep high expectations for us and do not allow us to through the motions of the template. They notice if my weights need to increase and they let me know.
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Tiffany Dunn
β 5
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Nikolai Kapustin
β 5
Great classes and caring coaches who were always willing to help me understand proper technique as a newer member. Highly recommend!
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Stacy Gilliland
β 5
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Kylee Binder
β 5
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Hailey Moore
β 1
1st class...20-30 showed up for class, only 1 bathroom, by time i waited in line & changed the class had already begun. TV screens, schedules, stages, groups & heart rate monitors. And NOTHING was explained to me. I'm standing there trying to get my monitor on, which was given to me late, class was changing stations, bumping into me. I had no idea what i was supposed to do. I Just left. disappointed, embarrassed & frustrated. I arrived early like it said, & this was my 1st time getting approval after my car accident 1 year ago. Hannah(trainer) was very nice & did apologize.
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Marc Kaplan
β 5
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Haley Fox
β 5
I love OTF: within one month, I was able to increase my running base from 5 to 6.5. If that doesnβt say something about their method, and I donβt know what else would. The trainers are super motivating, and I love the way I feel after a workout. The workouts are hard, but they never feel impossible. Youβre always challenging to yourself to do just a little bit better.
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jeffrey gempeler
β 5
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jessica moreau
β 5
Kelsey has been great with the whole process!
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Larry Manders
β 5
Great coaches, great friends, great time. Love working out at OT. OT = life!
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Kim Sporle
β 5
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Jessica Bertollo
β 5
I like that the coaches are always helpful in correcting form, and helping you learn how to make the moves work for you. Itβs a low pressure, fun environment in which to learn how to work out, and how to push yourself to grow beyond your previous abilities.
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Ana Villagomez
β 5
OTF Fitchburg has changed my life! The location is great, the coaches are amazing, and the workouts are phenomenal!!!
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Abby Howard
β 5
I love the concept of seeing how many calories you burn as well as your heart rate. The instructors are really nice! I feel great after my workout!
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Ann Benish
β 5
Great workout, great coach, great experience!
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Sarah Koller
β 5
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Micki Maguire
β 4
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Darren Bush
β 5
Want your butt kicked in the nicest way? Join OTF. 1200 calories burned in an hour. I don't want to eat sugar anymore. Dropped 7 pounds in 2 weeks and still dropping. Nice folks too. Good job, Matt and staff.
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Allie
β 5
In an hour you get a really challenging high intensity workout. I have worked out at Orangetheory for less than a month however I already feel stronger, have more endurance & my body is more toned. I personally need the external motivation to sustain a high intensity workout & Orangetheory is the perfect fit for me. Staff are knowledgeable & I have felt very welcome at Orangetheory as well.
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Emily Ann
β 5
I love how every workout is different, and you never know what you're walking into at the studio. It's a mystery that makes me want to come back time after time again! The coaches are absolutely WONDERFUL as well -- they care about every person in their class and are super encouraging and never at all shouty or mean.
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Jeremy Noegel
β 5
Workouts are ever changing, coaches are great, love all the different competitions! Itβs been an amazing 2 1/2 years coming to OTF!
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Sarah Carlson
β 5
I love that every workout is different, I never get bored with what we're doing at Orangetheory and it always keeps me coming back for more. The trainers are phenomenal! They support you and push you to truly be the best version of yourself. I joined at the end of February and am so happy I made this decision because I can't get enough of OT Fitness! It's fun, supportive, and all around my favorite time of the week!
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Kari Woolley
β 5
Awesome coaches, great music, can't beat these workouts.
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Jacqueline VS
β 5
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Kyle Busch
β 5
Positivity! Everyone in the room is pushing themselves to the limit and in so doing, pushing each other. Coaches are supportive and provide guidance for best form on the βfloorβ workouts.
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D Shawn Kennedy
β 5
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samicabeza
β 5
It's different every time I come in and I never get bored. I'm able to easily track my progress and see the changes in the way I perform. I really enjoy the coaches and how personal my workout becomes the more I go in. I've never liked workout programs before Orangetheory. The only thing that doesn't make it a 10 is the price ;) BUT I'm able to justify investing in my body with such a great program.
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Michael Johnson
β 5
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Matt Havlik
β 5
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Crystal Oliviel
β 5
I love the intensity and how versatile it is. Coach Cassie is awesome. Her energy is high and contagious, and she motivates you while working out. The layout of the gym is spacious and there's actually consistent air flow within the gym so you stay cool while you exercise. The music they play is upbeat and you workout to the beat. What I appreciate most is that they are determined to get you to whatever goal you have for yourself and push you beyond what you thought you couldn't do. I appreciate the friendliness of the staff and the fact it truly delivers a no intimidation zone. Any size, any fitness level is welcome. This is the best gym I have ever been to, and I can't be more excited for my journey. Thanks OTF!
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Matthew Premo
β 5
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rebecca klipstine
β 5
I love the variety of workouts. I love how the coaches push you to give just a little bit more. I love the support and guidance on technique so I don't injure myself. I love that I am in better shape now than I was in high school ( almost 30 years ago!) Thank you OTF Madison!
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Megan Olson
β 5
excellent coaching, good variety, always a challenge
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Becky Schuman
β 5
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Cathy Hanley
β 5
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Michaela Kroll
β 5
It was fast paced, but also allowed time for instruction. Fitness results are concrete and shown with the heart rate monitor. Staff that I met were great! Kaytlynn is the person that I worked with the most and she is very passionate, knowledgeable, and willing to help! Highly recommend!
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Ana Jimenez
β 5
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Kristin S
β 5
I like the workouts because they are different every time, so they never get boring or monotonous. The coaches are motivating, and make sure you are doing the exercises properly so you donβt get injured and get the most benefit during the workout. I highly recommend Orange Theory!
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Emily Osterhaus
β 5
Awesome workout! I enjoy the mixture of cardio and strength training Orange Theory has to offer. The staff members are very helpful, and trainers very motivational and knowledgeable.
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Angie Bong
β 5
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April Namio
β 5
I love the energy, the challenge and the motivation! Coach Matt and Coach Betty are awesome trainers and Emily and Rachel in the front office are very friendly and helpful. I highly recommend OTF!
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Ashley Topash
β 5
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Grant richters
β 5
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Kathy Janssen
β 5
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Patrick Klas
β 5
I was a member at this OrangeTheory for over a year before I moved. This OrangeTheory really helped me to become healthier and happier with who I am. I have traveled lots for work and have been to countless different OTFs. I can without a doubt say that this is the best one I have been to.
1. The staff is amazing. Matt is a great studio manager. He is so engaged and pushes everyone and work with everyone at any fitness level. This is my favorite thing about Matt. You can be an olympic athlete or new to the idea of going to a gym and he will find a way to motivate you. Andrian is a great head coach. He's really focused on form and safety. The front staff is also wonderful. Brad and Emily build personal relationships and are always encouraging to get you back in for your next class.
2. They really do build a sense of community. I made lots of friends at OTF and they really do great a sense of family.
I will admit that all OrangeTheories are expensive although It really did improve my health so the cost was justified. I didn't realize how much I would miss this specific OTF until I moved away. I would recommend anyone to check out this gym.
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kathy peterson
β 5
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Serene Rismeyer Schroeder
β 5
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Mandy Roelke
β 5
Amazing environment. Coaches are motivational, upbeat and attentive to everyone in the class providing guidance on form and modifications if needed.
Music is great and the workouts are geared toward your own fitness level will challenge you but not overwhelm you.
A great workout program/gym for anyone and everyone!
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Stephanie Graham
β 5
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Kelly Clements
β 5
It's challenging, intense, fun and motivating; sets a positive tone for the rest of your day.
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Katie Good
β 5
Orangetheory is great because even though I have been working out for years, I like the variety these classes give me. I get bored really easily with my cardio, so I like having the change up. Makenzie is high energy and a lot of fun, making the workout more enjoyable.
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Katie Ellickson
β 4
The BEST workout someone could ask for. I originally started attending Orangetheory in April of 2015 to prepare for my wedding. Boy--I never knew what a workout was until I came here. I like that the workouts are ALWAYS different--we have never done the same thing in the two years I have been attending. The trainers are always available for any questions or concerns you might have and the front desk always prompt and friendly. I only wish it wasn't so pricey but am willing to pay for the success I have had.
Source: Google
Shannon McMahan
β 5
Source: Google
Kelly Huemmer
β 5
The workouts push me harder than I could ever push myself!
Source: Google
Nicole Steele
β 5
My favorite part is that your heart rate zone is visible on the screens throughout the whole workout. If I'm in the blue or green zone I know I need to step up the intensity... or if I'm struggling and look to the monitor and see that I'm in the red zone - I know that I can slow down, without feeling guilty.
Source: Google
Robin Bach
β 5
Source: Google
Timo
β 5
Excellent experience with results felt immediately after the first session. This outfit knows what it's doing.
Source: Google
Bobbi Schmitt
β 5
Excellent mix of cardio and strength. I love this workout!
Source: Google
Erika Mills
β 5
I joined as a founding member in March 2015. Shortly after, I joined in their weight loss challenge promotion and lost 40 lbs in 6 weeks. I have been going ever since and I am in better shape now than I even was as an athlete in high school.
This is where you want to be if you are ready to make real changes in your life. Anyone can join and everyone has the chance to take control. I'll probably see you there!
Source: Google
Jennifer Aleckson
β 5
Updated Review 10/19/15: Was contacted by the owner and was able to get everything resolved. Also, worked with Matt, the studio manager who clearly and transparently explained everything going forward. I appreciated their willingness to make things right and will now be enjoying the workouts along with great customer service.
Original Review 4/15/15: Extremely poor customer service. I signed up for a two week "free trial". Was never notified of the 30 cancellation policy. Explicitly asked membership service if I could cancel at anytime at no charge and was told that was possible. Called and spoke to manager and was told I would have to pay for the first month which I will not be using as well as a second month due to their 30 day notification policy.
Source: Google
Sara Olbrantz
β 1
Don't sign up for the free trial until you're ready to commit. They will bombard you with emails, phone calls, voice mails and text messages. It's obnoxious.
Source: Google
Jaimielyn Burke
β 4
UPDATE 7/10/15: I'm happy to report that the studio manager Matt contacted me today and we were able to get this all resolved, no more confusion, no more misunderstandings. It makes me very happy to report that the new management (sounds like the management from back in April and May when this all began for me is no longer in place) is on the right track and will prevent things like this moving forward. Definitely changes my opinion and makes me feel more confident about the Madison location and OTF as a whole. Thank you again, Matt!
Original Review 7/9/15: Please note that is not a commentary on the trainers or the workout. Those are both satisfactory. This review is solely based on customer service.
One of the worst customer service experiences I've dealt in my life. I signed up for a founder membership back in November before they opened being told they would open on March/April and I would be hearing from them. Not a word. My guess is that, because they had my work email, the emails were not passing through the companies spam filter, but no one called or anything to otherwise confirm I was being notified of facility updates. I was unaware of anything until my credit card was charged and I had to track them down on Facebook.
This next issue is my fault for not reviewing the contract terms, but 30 days required for a cancellation? Really? Tried to cancel and only pay for the one month (finances would not allow a second at the time) and the woman I spoke to, instead of canceling, helped me avoid getting charged at that moment by instead freezing my membership. I figured I would be able to come cancel during that freeze, fix this whole thing and be done with it.
Come back within the timeframe where I was a month away from the unfreeze and within the 30 days they need for a cancellation. Woman I spoke to this time says I will STILL be charged because they have to go through a billing cycle for the unfreeze and then my cancellation will follow. I tried explaining my situation, that I'm about to move across country, I can't really afford $130 for a service that I don't plan to use, and all I get is, "Sorry, but that's policy." Tried to tell her that I understood something different from the previous woman I spoke to, that we were doing this so I could avoid this whole mess, and just got another, "Sorry for your misunderstanding, but that's policy." No sympathy, no understanding of my situation, absolutely no help they could provide other than another month of service if I wanted to "relieve some stress", as the girl put it.
Bottom line, if you're not a fan of regular gyms and want someone to be your "trainer", this is a good workout. I do appreciate the workouts I got. But this company's caring about you ceases once your money gets involved. Be sure to always be clear on the terms because they have absolutely no sympathy for you if you slip up.
Source: Google
Cassandra Hirsch
β 5
By far the best work out you will get in any group class! Awesome trainers keep you motivated in an up-beat, fun, fast-paced environment that makes time fly by while you get a way better workout than you would at your typical gym. I burned 600+ calories in about an hour whereas I burn maybe 400-500 calories in 2.5 hours at the gym lifting weights and doing cardio. I highly recommend Orange Theory Fitness for a quick, fun, efficient, and extremely effective workout!
Source: Google