★ 1

Tanya is absolutely the most snobby worker at OT fitness. She’s rude and won’t let people in to classes even if they are a few minutes late. This is the worst OT in Wisconsin, don’t go here.

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★ 5

Atmosphere is awesome with the coaching staff. The machines, workout area, and bathroom/showers are always clean. Great place to workout before or after work!!

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★ 5

Enthusiastic, motivational, encouraging, knowledgeable, welcoming, friendly … just a few words to describe the coaches and staff at Orange Theory Fitness Menomonee Falls. From my first class I was greeted by name, and the front desk and coaches are always happy to work with me as I navigate through some current physical limitations still wanting to participate fully. The various workouts are challenging, and the class participants are able to be working at their own pace not pressured but pumped up to give the last “all out” effort. I’m extremely pleased with this program, and look forward to going to OTF for a morning “push” in the right direction.

Source: Google

★ 5

Great coaches and friendly staff!

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★ 5

I m a member of orange theory more than a year had the best experience
Coaches are super helpful n friendly

Source: Google

★ 5

I owe getting back into shape at 36 to Orangetheory fitness Menomonee falls!!! I’ve been coming here about 5 months, lost over ten lbs of fat and gained over 2 lbs of muscle. They have a body scanner to keep you up to date on your body composition. Shout out to Tanya who signed me up, she is so friendly and welcoming and made me feel so comfortable from the very first day! The trainers are extremely capable and knowledgeable, their ability to watch every single class participant and give feedback on form so that you don’t injure yourself is so impressive. They do different challenges and take class pictures to keep you actively engaged, which helps from becoming stagnant. The entire front desk team is extremely professional, helpful, and welcoming every single day! THANK YOU to this entire team!!!

Source: Google

★ 5

I’ve waited a few weeks to post my review on Orange Theory in the falls, because I was so nervous about joining this program. I love cardio but I also hate cardio, I love workout classes but I’m always self conscious, I love a program but the pricing made me slightly nervous to sign up. I’m over 20 classes in 9 weeks and I’m SO OBSESSED! All my fears went away! The coaches make you feel confident, and they push you to your best self. The cardio and strength is such a great mix. To top it off the music and different ways we do the class make me love cardio! I also feel the price I pay is worth every penny. I’m happy to be there and look forward to going to each and every class. Thank you OTF for helping me love myself more and having such an amazing gym & community, I’m so happy I joined!! 🤍🧡

Source: Google

★ 5

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★ 5

Great staff and coaches!

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★ 5

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★ 5

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★ 5

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★ 1

**BUYER BEWARE**
I was a member of OT for over a year. I had to cancel my OT membership because I could not afford it anymore and did not have the time as a nursing student. I feel very disheartened with how I have been mislead and disregarded over this situation.

In April, I called OT to ask about the process of cancelling my membership. The front desk worker told me that I can just cancel over the phone and assured me that I do not need to come in and sign the cancellation form. I was told that OT would charge me for another month due to the 30 day notice and then it would be officially cancelled. When I realized that I was still being charged after that 30 days, I called again and talked to a different staff member. Although I was originally told that a call notification is enough, the staff member informed me that OT policy says we must come in and sign the form. She apologized because the person I first talked to is a new OT employee who provided me with inaccurate information. She informed me that they wrote a note on my account saying that I cancelled in April. I was reassured by her that I should receive a refund because this situation happened due to Orange Theory, not because of me.

The owner, Karly, contacted me and expressed that I would not be receiving any sort of refund because no cancellation paperwork was filled out in April. I do understand there is a policy. However, I signed that member policy form over a year ago, so how could I possibly remember the exact cancellation process? I did my duty to call and find out what was needed from me. If I had known that the cancellation form did need to be completed, I would have done that in April.

This situation has caused me to lose almost $300. That is a lot of money, especially for a college student. I have tried to reach out multiple times to advocate for myself, yet Karly has ignored all of my texts and calls. It is completely understandable if a new employee makes a mistake, but I do not understand why I am being punished for it. I truly feel like I was completely taken advantage of. This entire situation was handled very poorly by Menomonee Falls OT.

Source: Google

★ 5

Great coaches, amazing staff, and even better members! Definitely a great way to start my day!

Source: Google

★ 5

I love OTF! It’s become my second home. The coaches and staff are SO friendly and motivating. I have noticed so many positive changes physically and mentally. I can’t recommend it enough! 💪🏼🏃🏼‍♀️🚣‍♀️🏋🏼‍♀️🧡

Source: Google

★ 5

I love orange theory so much!! I go to the first class and am set and awake for the day!!! I feel great ever since I started working out here! Lots of compliments from friends on how well my attitude and how good I look! Everyone here is extremely nice and someone is always will to help you if you need it!!! Highly recommend!! This is the only fitness place I will ever go to!

Source: Google

★ 5

Never enjoyed group fitness until Orangetheory. Now after almost 2 years as a member, coming to class is a highlight of my day. Coaches, staff and fellow members cheer you on and push you to be better. I love OTF and the Menomonee Falls crew!

Source: Google

★ 5

Love the variety. Coaches available to give alternative exercises

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★ 5

Always so excited to come to Menomonee Falls OTF !! So many amazing coaches and front desk staff!

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★ 5

The coaches and staff are amazing! I absolutely enjoy working out here! Members are supportive!

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★ 5

Great workout and fantastic coaches! Really pushes me to work harder than I ever would on my own

Source: Google

★ 5

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★ 5

If you plateaued at your current work out or want to start working out OTF, it’s a place to get intense effective cherry expertly trained workouts with a motivated great group of people and superior trainers

Source: Google

★ 5

Changed everything for me! Working out is no longer a chore, I love going! Each class is different, challenging but fun - I only wish I started earlier!

Source: Google

★ 5

Best gym in the area! Amazing coaches, friendly SA’s and lovely members. So happy to be apart of this gym for over a year and a half. There is no other place like it.

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★ 3

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★ 5

OTF MOFALLS ROCKS ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Source: Google

★ 5

10/10 recommend! I was never good at going to a regular gym and motivating myself to workout. Once I tried OTF, I was hooked! I love the group workout atmosphere and I always leave feeling great! The coaches and front desk staff are amazing and always friendly too!!

Source: Google

★ 5

Been a member here for almost 3 years and I am still hooked! The front staff is the friendliest and coaches care and take the time to get to know you and your needs. The comraderie of members during workouts can't be beat. Get ready to join the OTF family!

Source: Google

★ 5

I love this place. I started here in February. I couldn’t run on a treadmill and didn’t even make a mile. Today I was running at 8.8. They are really helpful in getting you to meet your goals.

Source: Google

★ 5

I've been a member for over a year now and this place is amazing. It's changed my over all physical health and improved my mental health. It has made me love excercise and reaching for new physical achievements. But most of all It's the coaches that make this OT the absolute best around (including when visiting other states).

Source: Google

★ 1

Somehow my phone number was given to this located and listed as interested in signing up. They then proceeded to call me 15 times over the past month trying to get me to call them back to learn more about signing up. The most recent call was at 8:45am on a Sunday. I can't comment on the service they provide, but calling that often is ridiculous and is basically the same as those spam robocalls.

Source: Google

★ 5

Gym is so clean, the people are so friendly and upbeat, the workout is always challenging. I go 3-5 times a week and when I don’t, my day is more frustrating than when I go to class. Love all the coaches and all the members are so nice too!

Source: Google

★ 5

Love OT. The workouts & coaches are amazing

Source: Google

★ 5

I am happy that I decide to join them.

Source: Google

★ 5

Love this place, the staff, the coaches... Best place to workout and see results!

Source: Google

★ 5

This place rocks! I highly recommend it.

Source: Google

★ 5

The coaches, staff and management at Orange Theory in Menomonee Falls are fantastic. The coaches know when and how hard to push you and adapt their approach to the varied clientele. Regardless of your age or fitness level, you can get a challenging workout. The front desk staff is engaging, helpful and energetic (even at 5:00am). I would highly recommend OTF Menomonee Falls.

Source: Google

★ 5

OTF is an amazing investment in your day and yourself both physically and mentally. The coaches are motivating and their energy pushes you to do your best and beyond. The gym staff offer a high level of customer service and genuinely want you to have a great experience every time, not just if you’re new. Facilities are always clean and organized. OTF has changed my life, would highly recommend.

Source: Google

★ 5

Love the atmosphere and coaches who are knowledgeable and keep us accountable! It is a great work out that is challenging, fun and adaptable to a variety of health needs.

Source: Google

★ 5

Coaches & staff treat you with caring & respect. It's like one big family looking out for one another.

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★ 5

Great coaches and great workouts - they are tough and you can tell they work and it’s nice how quick the workouts seem to fly by!

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★ 5

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★ 5

Excellent Coaches and Staff !!! All very friendly and motivating.. I do appreciate all that they do!!!

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★ 5

Amazing gym with 10 star trainers and staff!!

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★ 5

I love the variety of workouts! The coaches keep you motivated even when you feel like giving up. I have noticed physical, emotional and mental changes by creating good habits and consistently showing up!

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★ 5

LOVEEEEEEEEE ORANGE THEORY!!!!! You wont be disappointed :)

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★ 5

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★ 5

The coaches are awesome! The fun and motivating atmosphere is perfect for a great workout.

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★ 5

Awesome, coaches!! Super great to work with and always feel welcomed when I come in!

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★ 5

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★ 5

The best workout I've ever had! Full body workout!

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★ 5

Awesome workouts!

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★ 5

Super caring and helpful coaches! Great music that motivates you! Amazing place to workout and transform your life!

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★ 5

Great staff, great workout!

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★ 3

Time well spent. A fantastic workout! Slightly overpriced, especially considering the type of training. A different type of environment.

Source: Google

★ 5

Been going since they opened absolutely love it! The facility is always clean and the coaches are incredibly friendly and are great motivators. I don’t know where I’d be if I didn’t find them back in 2019!

If you haven’t already, give them a try - the workouts are hard but you’ll leave wanting to come back for more!

Source: Google

★ 5

Love the energy and variety of workouts. I was not a runner before OT, I am slowly becoming faster and for longer stretches of time. Well worth the money!

Source: Google

★ 5

I’ve been a member at OTF since it opened in October 2019. Love the workouts and the staff is great. Would definitely recommend OTF MF to anyone looking for a challenging and rewarding workout!

Source: Google

★ 5

I’ve been a regular member at Orangetheory in the Falls since they opened in Nov. 2019. Classes are different everyday and you workout at your level. I can’t believe how much my cardio has improved (main reason I joined) as well as my balance. Coaches are VERY helpful and encouraging. The facility is very clean and the members are great. Never thought I’d love a fitness center this much.

Source: Google

★ 5

Orangetheory in Menomonee Falls is great. Bekah and Mike are both very good instructors. I am excited to continue my journey with Orangetheory 😊

Source: Google

★ 5

Great staff, excellent workout!!!

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★ 5

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★ 5

Truly a family here. I'm so happy to be a part of a place that pushes me to be better every day and makes me feel at home

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★ 5

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★ 5

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★ 5

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★ 5

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