★ 5

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★ 5

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★ 5

Staff are slay, specially Frida

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★ 5

I love the personality of the manager. She is very friendly and helpful.

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★ 5

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★ 5

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★ 3

Clean and Decent sized gym, not too big or crowded, but I don’t understand why this location doesn’t have a stretching cage like other Planet Fitnesses, even after more than a year of being open. To me that’s a pretty important part of working out and I’m sure other people have wondered about that, and I can think of at least one spot they can put it..

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★ 5

Frida is awesome. Keeps the place clean and is very friendly.

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★ 5

I always get greeted once I walk through the door and have great experiences with Dani at the front desk. This is a great location.

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★ 5

Stopped by earlier today and ran into very friendly staff. Dani helped me at the front and was extremely kind. I will be coming back to this location again 👍🏾

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★ 5

Super delicious authentic food beautiful location A must try! Delicious

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★ 5

I’ve been going to this location for almost a year now and I love it. It’s always clean, environment is great and from the workers down to management they are always great. One of the best planet fitness around.

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★ 5

I visit planet fitness a lot and I’ve recently had an amazing experience with one worker named Frida! She was super nice and friendly and welcoming! I usually attend a different planet fitness but decided to try this location out. And I think I’ll be back because of Frida!! She has Great customer service so I will definitely be back at this location because her care for her job and just helping people out was through the roof. Well done Frida!

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★ 5

Love this gym!

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★ 5

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★ 5

This gym is really clean and really helpful

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★ 5

Came in to work out, Janelis was at the front desk and greeted and thanked me as I entered and left the building. She provided great customer service!

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★ 5

Janelis was great!!!

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★ 5

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★ 5

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★ 5

Perdí mis AirPods y Frida me ayudó a recuperarlos❤️👌🏽

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★ 5

I just visited the establishment recently and I just want to give a shout out to Frida Montoya. She helped me whenever I needed it. Great employee and great establishment. Will be visiting soon again just because of her great customer services and great establishment.

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★ 5

I had a great experience at Planet fitness thanks to Frida! She was welcoming and helpful from the moment I walked in. She took the time to answer my questions and made sure I felt comfortable with the equipment. Her positive energy really makes the gym a better place. Thank you, Frida, for making the experience so enjoyable.

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★ 5

Great environment, Great customer service a nice worker named Frida helped me and showed me around the building

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★ 5

Friendly staff! Frida was very helpful. Very nice gym ☺️

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★ 5

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★ 4

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★ 5

Best friendly and clean gym I been too!

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★ 5

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★ 5

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★ 5

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★ 5

Best gym! 5 stars

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★ 5

Clean environment and friendly staff! Always welcoming and willing to help.

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★ 1

Not very clean staff just ok not enough equipment

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★ 5

⭐⭐⭐⭐⭐
Therese, the club manager at Planet Fitness, is truly exceptional! She goes above and beyond to create a welcoming, inclusive, and spotlessly clean environment for everyone. Her warm and approachable demeanor makes every visit a pleasure, and you can tell she genuinely cares about the members. The gym is always well-maintained, with equipment in top shape and a positive vibe that keeps you motivated. Therese’s leadership shines through in every detail, making this Planet Fitness a standout. Plus, she’s super funny. Highly recommend!

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★ 1

Visted for the first time wasn’t so clean some staff friendly some are not too much talking and on the phone some equipment not working want be back

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★ 5

from experience this is the best planet fitness that i’ve been to. from the clean environment to the friendly and welcoming employees. i would like to give recommendation to an employee by the name of Dani. she assisted me and helped me get a membership, she was very patient and professional with her job.

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★ 5

Gym is always clean.especially the locker room. Friendly and attentive staff. The manager runs a very tight ship. Performance starts at the top and she’s doing a fantastic job.

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★ 5

Love love love this gym!

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★ 5

Started going here after all the good workers left Southgate. It was bigger, but the vibes are different, it doesn't feel the same, it's going downhill fast. They're letting anyone in now. And it smells. Everybody is friendly and helpful and the gym is always clean smelling fresh at Bay View, and it's nice to see other regulars from Southgate with the same mindset. The only thing I wish they had, is a stretching cage. Everyone seems to have one but them, even saint francis. Janelis is also a friendly new addition to the team. My wife also loves when she cleans the locker room.

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★ 5

This location is amazing, all the employees are really hard workers, especially Frida. The place is always clean, the management is doing a great job. I love to work out in this type of environment with kind people.

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★ 5

Clean place!

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★ 5

So caring good evironent

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★ 5

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★ 5

I love the energy in the building!! Always helps me get a great workout in!! Ressie is ALWAYS there to help if I need anything and ALWAYS has a wonderful energy!!!

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★ 5

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★ 5

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★ 5

Janelis was great! Very friendly and professional with a very positive attitude.

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★ 5

Had a great workout and the staff was amazing especially Janelis, who was very helpful and welcoming.

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★ 5

Janelis was good

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★ 5

Janelis was really good

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★ 5

The front desk people on all shifts are very nice & helpful. The place is very clean & smells good. I can’t rave enough about this place.

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★ 5

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★ 5

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★ 5

Ella muy buena Rosario nos da excelente información y ella limpia muy bien muchas gracias bella

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★ 5

Cameron is a great worker! Keep it up!

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★ 5

Bri and Collin at the front desk were incredibly helpful and informative! They made signing up for a black card membership very easy. I'm excited to start working out here now, knowing the staff is so friendly and helpful!

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★ 5

Un lugar muy agradable y tranquilo con un personal de trabajo excelente y agradable…
Gracias Rosario por toda tu ayuda en mi estancia en Planet Fitness!!!

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★ 5

El gym está perfecto i recomendable y mas cuando ponen a personas tan lindas como Rosario ella es una excelente trabajadora muy responsable en cualquier problema que se presente en el lugar así que yo la calificaré a ella como una excelente trabajadora de planet fitness

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★ 5

Frida was so helpful when I was wanting to learn how to use some machines/equipment I didn’t know how to!

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★ 5

Staff was amazing specially Alma Facility extremely clean

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★ 5

I have to say this is by far the best gym I’ve ever been to. The gym was clean and well stocked. While the staff were so welcoming and nice. Frida went above and beyond to help me and answer my questions. She made my experience of this gym even better. I didn’t feel any judgement or uncomfortable at all. Will definitely be connoting to go to the gym.

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★ 5

Love the experience Briana is very positive and very helpful

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★ 5

Frida made me feel very welcomed and was very helpful.

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★ 5

frida was so nice. everytime i go in she’s very welcoming n helpful!

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★ 5

Frida was such helpful employee, very nice and respectful.

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★ 5

Love this gym. Always comfortable and best service from Frida. She always has a great attitude and is sooo helpful! :)

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★ 5

frida was such an nice and helpful employee, me and my friend were new to the gym and she helped us set everything up.

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★ 5

Staff friendly, Frida is always welcoming & always has a smile on her face!

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★ 5

Loved this gym, felt so comfortable and workers are so welcoming especially Frida. Will make sure to come back again.

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★ 5

FRIDA IS THE BESTT EMPLOYEE EVER WAS VERY NICE AND HELPED ME OUT WHEN I NEED ASSISTANCE WITH SOMETHING.! IF YOU EVER SEE HER SHE IS SOO FRIENDLY AND SO NICE !!!THANK YOU FOR MAKING MY DAY BETTER BY JUST ASKING HOW AM I.

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★ 5

Frida provided wonderful customer service and was very helpful with answering all my questions.

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★ 5

Loved my experience here! Frida was so helpful 🙌

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★ 5

I came in new to the gym and I was welcomed by a worker named Frida. I was super nervous to get back into the gym and once Frida checked me in and talked with me, all my nerves calmed down and I started to feel confident and ready for my work out. Thank you Frida for being so helpful and welcoming!

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★ 5

Briana was very motivated and was a good help at the gym.

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★ 5

Briana is very positive and helpful when I’m at the gym

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★ 5

Muy amables , limpio y organizado , buen servicio ✨

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★ 5

Clean, calm environment!

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★ 5

shes amazing

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★ 5

Cheisey Fucito she is very good person

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★ 5

Chelsey Fucito

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★ 5

Dajana is the best worker at planet fitness, very professional, she keeps the place clean and does her job well

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★ 5

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★ 1

I went to the gym on Tuesday April 29 in the afternoon never had a problem before Dayana the short black lady gave me a horrible attitude! This lady needs to learn some manners or get fired!!!

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★ 3

All was fine til I tried to use the Black card spa! Apparently guests with black card members aren’t allowed in?? Every other location I’ve been in never had an issue with this. The lady at the desk was very rude about it.

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★ 3

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★ 5

Therese is amazing!

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★ 3

I am very satisfied with this gym chain however I can not find parking at this location. I really don't know if there is free parking for members? My friend and I both want to work out here but the biggest problem here is parking. Can you tell me about it?

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★ 5

Very professional and helpful! Love the management 🙌🏾

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★ 5

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★ 5

Marick and Rosario deserve a raise. Excellent service!

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★ 1

Worst gym experience ever.

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★ 5

I love this place

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★ 5

One of the post comfortable PF I’ve been to, and the staff are great.

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★ 5

The staff is alway friendly and gym is clean

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★ 5

Maria Rodriguez Is An Excellent Worker

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★ 5

Always feel so welcome ! Maria Rodriguez is an excellent staff!

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★ 5

Amazing gym. It’s very peaceful and clean.

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★ 5

It was amazing experience I got my cardio and muscle power in. Also the have great staff there like Maria Rodriguez she is an amazing worker.

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★ 5

I’ve been to a ton of different gyms over the years, and I’ve never been to one with a staff this dedicated to keeping the place clean and organized. They’re constantly doing deep cleaning on the machines…I mean scrubbing every part of the machine. They mop the locker room floors and clean the lockers thoroughly several times a day, which is amazing when people put snowy, salty boots in them in the winter.

And they’re friendly at the front desk, too. I have had a great experience over the past 9 months and have no plans of leaving. If you’re looking for an affordable gym that’s clean and organized, this is a no brainer.

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★ 5

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★ 5

Very clean 💯🫡

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★ 5

Really happy with this gym. Sometimes I just go in for their massage chairs and hydromassage table. Helpful friendly service. Welcoming of all peoples.

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★ 5

Amanda helped with app and was very helpful 👌 need more people like her

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★ 5

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★ 4

The club is very clean and staff is friendly at check in. Great location for me. Now this is coming from a 60 year old man who is very familiar with gym etiquette. This is not necessarily all PF but the clientele. However PF needs to have staff address the issues with clientele. What I have witnessed multiple times:
Men in lockeroom on their phones, people talking on phones while on equipment, people spending excessive time on a machine this past Tuesday I asked a gentleman, who i had witnessed sitting on the same machine(lat pull) while the person I was working out completed 3 set apiece on 3 different pieces of equipment. I asked how many sets he had left and he became very confrontational obviously zero gym etiquette , people texting also when working out on equipment. A good weight training program might take 45-60 minutes but at PF in Bayview this can add at least an additional 30 minutes on to workout. I hope PF staff would monitor and correct these issues. On a last note Tuesday night of this week, went in to shower and the stall next to me had bags full of dirty clothing hanging on both shower hooks. I feel bad if the person was homeless and doing his laundry but come on.

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★ 4

The club is very clean. Staff friendly at Check in. However there are multiple people sitting on equipment using cell phones. I have gone through 3 machines 3sets of 15 reps and they are still sitting on phones. Multiple people sitting in locker room on phones. Signage is posted all over the club but no one enforces the rules. There should be a scan device to unlock the inner doors for entry that would free up staff to walk around to offer help with the equipment ,clean or gently remind people to keep it moving. The shower in stall number two was cold again today.

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★ 5

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★ 3

Not super clean, and staff is hit or miss (half friendly and helpful, half barely attend members & seem irritated when you have a question, in person & over the phone)

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★ 4

My experience has been good at this location.

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★ 5

Great manager

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★ 5

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★ 5

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★ 5

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★ 5

Therese is the best!

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★ 5

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★ 5

Therese is amazing, it wouldn't be the same without her.

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★ 5

The Best! Absolutely the sweetest manager to work there.

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★ 5

best manager, always pleasant service with a smile

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★ 5

wonderful management!

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★ 5

Clean gym with a friendly staff!

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★ 5

Therese the club manager is phenomenal! Every time I come in, she makes me feel welcome and takes so much pride in maintaining a clean environment! Her welcoming spirit makes me feel the most comfortable I have felt in YEARS going to the gym🥰 I suggest this location to everyone I can!

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★ 5

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★ 5

Awesome manager. Great place

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★ 5

I love how nice and clean this place is plus how nice the workers are with everyone I only go to this location

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★ 5

Great customer service!

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★ 5

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★ 5

Therese Lewandowski Is The Best!! Very Helpful & Considerate Of All Employees & Customers/Clients. Positive Attitude & Always Willing To Help!!

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★ 5

Very clean, staff is very friendly and supportive. Never experienced such kindness and motivation from another gym’s staff . I’ll never go to another gym again.

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★ 5

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★ 5

Therese is the greatest

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★ 5

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★ 5

I switched locations from the southgate gym to here because the manager was extremely rude and I always received great energy and smiles when I walked in to the gym and Therese was at the front desk. If there’s ever an issue she’s always quick to handle it and doesn’t give me attitude when there is a problem. It’s because of her and her staff that I keep my membership.

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★ 5

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★ 5

Staff is great, and the manager is super friendly and makes sure needs are met!

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★ 5

Love this location! Great Manager!

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★ 5

Very great gym with great employees

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★ 5

Fantastic staff! Very knowledgeable and always smiling!

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★ 4

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★ 5

Environment is always clean and staff is very friendly. Therese L. Was very helpful!

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★ 5

Therese is an amazing and hardworking woman! She brings so much energy and joy to the gym! We ALL LOVE HER

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★ 5

Very clean gym, friendly staff this may be duet tot the new club manager she’s awesome!

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★ 5

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★ 5

I wish I asked the person's name but I didn't. Anyway.... forgot my phone after using the tanning bed. Called the location from my Wife's phone at home upon realizing it. It was waiting at the front desk. Thankful for good people!

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★ 5

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★ 4

While this location is smaller, it is still clean. The staff is great and I am still able to enjoy my Hydro massage. This is not a location to avoid.👍🏾

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★ 1

Disappointing gym.
A very clean gym other than that it is not a comfortable environment. One employee is overall kind and respectful but the others come off very rude and condensing with every interaction I have had with them.Gym machines constantly needing fixing . The Planet Fitness in Franklin on 27th street is outstanding. Unfortunately this gym is closest to my house.

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★ 5

Great place . Wonderful amenities. Easy in and out to get work out done.😃

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★ 5

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★ 5

I really liked the way they handled my experience, very kindly, paying attention to my suggestion. I really appreciate it. Thank you very much, I definitely recommend the Bayview location.

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★ 5

The gym is constantly being cleaned by staff, it's quiet it's small
Thank you to the staff for all the cleaning that you do here. We're a bunch of slobs

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★ 5

Very closed to my house and always open it.

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★ 3

great gym overall just really really cold inside for some reason. especially in the 30 min zone it’s ridiculously cold. sweating & being in a cold environment makes you sick i ended up getting sick sadly i haven’t been able to do my routine how i want too.

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★ 5

So peaceful and less people. Better than on 27 one. I love it

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★ 3

You all have been open all of a few months and there's broken equipment every time I come back. It's literally been something different the last 10 times I've been in. Yall make enough money to keep up with the maintenance so do better.

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★ 5

The staff at this locatuon is top notch and forever cleaning. Love this place.

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★ 5

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★ 5

Me gusta esta serca es limpio todo nuevo

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★ 4

Great location and Always clean …. When will RockBot be available at this location ?

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★ 5

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★ 5

Best prices

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★ 5

Great location! Excited this opened in my home town! Club looks awesome, clean and staff is friendly.

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★ 5

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★ 5

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★ 5

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★ 5

Extremely nice brand new facility! The staff is extremely welcoming and very helpful towards machines which I was clueless about and I learned so many new things. I absolutely love going to this facility on Oklahoma and Chase.

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★ 5

Very nice place everyone was so nice

Source: Google