★ 5

Source: Google

★ 5

I like the equipment and the trainers. The trainers truly care about your safety, your health and of course they push you. Which I like

Source: Google

★ 5

very professional, clean and FAST workout. Provides what I need to maintain a regular exercise program for myself

Source: Google

★ 5

Source: Google

★ 5

This place is nothing like the big gyms with rows of equipment and over popuplated. Staff are very nice and helpful.and affordable and easy.

Source: Google

★ 5

I love this place. The coaches are very knowledgeable and helpful.

Source: Google

★ 5

Cheryle is one of the best personal trainers who not only takes the time to understand your needs, goals, restrictions/limitations, but she also does a phenomenal job at helping motivate you to stay consistent in order to meet your fitness and health goals. She always takes the time to ensure you have a great workout, as well as provides a positive, clean, friendly and supportive environment. Thank you Cheryle for all your time and hard work, it truly is appreciated!!

Source: Google

★ 5

Love the efficient, effective workouts with documented demonstrable results!

Source: Google

★ 5

Source: Google

★ 5

Kevin and the staff really care. They give great advice and have the equipment to make your time count and get results. I used them many years ago and lost 27 lbs in a relatively short period of time. Very encouraging environment and you can start from anywhere. Works great for a busy schedule because they really make your 20 minutes a few times a week count!

Source: Google

★ 5

Great equipment and staff. Very happy with my experience so far. I like the fact that I can go on any of the cardio equipment either before or after my scheduled session.

Source: Google

★ 1

Sales pitch Sept 2023 promised all cardio equipment was available for any member to use at any time without limits during business hours. Bait and Switch! Turns out their slogan "No Limits" translates as basically "Duuude!" Their model is based on ALL limits.

Cardio equipment was in fact off limits completely for the "cheap" month to month members who only pay "such a low price" of $239 a month.(Manager claimed the rule was instituted 4 months prior to September but the woman who sold me the membership (on a staff at the time of TWO plus manager), forgot, or had never been informed, so she continued to bait and switch people who signed up even after I did. When they were confronted with 3 people (in one 20 min time slot - so likely more in other time slots) upset about the bait and switch, they gave us a one-time $100 refund, or, a month of solo sessions. But the group sessions I signed up for were mostly solo in any case, so I took the 100 bucks.

This tiny office space, a third of which they rent out to chiro and massage practitioners, is totally unfit for purpose.
If one person is sweaty in there you can smell them because it's so compact, and they don't run the fans. They have many people who pay for solo training memberships - which must be paid up front in lump sums of two or three payments to cover the whole year - and then don't show up. This seems to be how they manage to keep the business afloat, because their customer service I thought was appalling. The owner would do zoom calls (mid day, middle of business hours)where he would bloviate to his manager and trainers about his marketing strategies - while the clients (not allowed to use cardio equipment) sat there like cell phone convo hostages in an elevator, or like potted plants. It's like they were hostile or at least indifferent to customer experience. In a business that is 100% customer service based??
ALL LIMITS
A plus for the motivationally challenged who can't afford to squander pricey membership costs and fail to show up, the limited nature of this program means you show up at an appointed time and you're out of there in 20 minutes. Appointment times are few so you have to work with what they've got.
But you may start to feel the burn (of being ripped off) when you show up a few minutes early, maybe forced to hear the owner's zoom monologue while you wait, then you do the work-out as instructed, but at minute 18 or 19 of your 20 minute routine you're told there isn't time to complete all 8 exercises, so Byeee! This happened to me 4 times in 2 months. This is because if they have more than 3 clients at one time, it's over-crowded. Another limit is, if one of the machines feels wrong for you, then you skip it instead of being offered an alternative. When I complained about this limitation the manager accused me of being "aggressive" (I was speaking quietly to the trainer while doing an overhead press), and informed me this policy would be changed to allow for alternatives, no thanks to me!

Another limit- NEVER complain or give a bad review, or you may be threatened with expulsion, constantly nagged about how cheap $239 a month is, workouts cut short, or yelled at for being negative. This may happen in the tiny lobby with other clients forced to listen to the drama and bizarre dysfunctions of this very, very limited little business.

On the positive side, there were two young trainers who were great. The rigid appointments and time limits helped me keep to the schedule.

However due to my experience of the awful management I would recommend anyone to use their best posture and lunge deeply and firmly in any direction that takes them away from the Exercise Coach on Capitol Drive in Appleton!

Illogically, the manager claimed there was no Bait and Switch because it was a simple matter of communication error. The Bait part of Bait and Switch is communicating false information, and the Switch part is delivering less than what was communicated up front, right? Duuude!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The coaches are very knowledgeable and always making sure your form is correct. They are very personable and there are many options for easy online scheduling

Source: Google

★ 5

The Exercise Coach provides a friendly environment with attentive, knowledgeable coaches. I've been going there for seven years and have no plans to change!

Source: Google

★ 4

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★ 5

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★ 5

Source: Google

★ 5

Conveniently located with great technology and excellent coaches that have helped me to see great results.

Source: Google

★ 5

Source: Google

★ 5

I have learned so much since I started at The Exercise Coach. I have grown to truly enjoy my sessions because I have become stronger and have truly embraced working out even outside my weekly sessions. Sometimes the things that scare you the most, become the things you most enjoy. I would not be where I am today without my coach. When I started, the elliptical machine was my nemesis and now, it's one of the most invigorating five minutes heart pumping exercises I've ever done. Seeing my reports that show how much stronger I've physically became and knowing each time, the challenge will increase as my strength increases makes me want to push even farther. I've lost over 50 pounds in ~6 / 7 months working out with my coach, changing my eating habits, gradually increasing my daily steps and re-discovering my love for physical activities. I highly recommend this team - you won't regret it.

Source: Google

★ 3

It's way to expensive

Source: Google

★ 5

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★ 5

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★ 5

Personalized, individual approach to training, great staff!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

They are top notched and really listen to what your needs are and cater to what you need to meet your goals.

Source: Google

★ 5

Source: Google

★ 5

I really like the equipment and the individual coaching!

Source: Google

★ 5

Overall, a very unique and SCIENCE BASED blend of researched exercise physiology with one of a kind exercise equipment, fully integrated with extraordinary intelligence technology. A friendly, efficient, and very professional environment totally committed to health and safety.

Source: Google

★ 5

Source: Google

★ 5

Absolutely love this place, the staff, and the results… Everything! Definitely worth your time to come meet them and see what it’s about.

Source: Google

★ 5

Source: Google

★ 5

The only place I've ever found to get me in shape in a relaxed, non-threatening atmosphere. It's where you will find 1x1 attention and reassurance that goals will be reached!

Source: Google

★ 5

The staff is absolutely amazing! I have not had one person that I felt intimidated by or that was judging me. Everyone is so encouraging and challenge you to push yourself. The facility is the perfect size, always clean, and as I mentioned, judgement free. I value that the moment I walk in, the staff knows me by first name, you don’t get that any old “gym”.I love the results I am seeing with only 20 minutes sessions-I am sold!

Source: Google

★ 5

Source: Google

★ 5

I like the personal and professional attention
The people really care about you.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

State of the art equipment . Great staff. Truly something for everyone . If you are trying to lose weight or increase you strength & physical condition with out beating your body through over training the exercise coach is the best facility there is bar none.

I have trained most of my life and played basketball through college and have all the nagging injuries that come from that. Exercise Coach provides equipment and training to provide one of the most challenging work outs I have ever done, but the best benefit is my joints don't ache anymore.

The staff is great for hard core athletic training or newbie who has never trained before ( the most non intimidating environment possible) . I can't recommend Kevin and his team highly enough!

Source: Google

★ 5

I received individual attention, positive encouragement, and a tough fast workout. Just started but I like what I see so far.

Source: Google

★ 5

I've only had the pleasure of the introduction appointment so far, but I look toward to learning and experiencing more! The physical space is great, safety is clearly a priority, as is efficiency. Keven came across as a man of integrity and he clearly has the knowledge to lead clients to their best. I'm looking forward to my visit next week!

Source: Google

★ 5

Absolutely everything. Every person who works there is amazing and I am happy with any trainer I get when I come in. It is not like any other gym. I appreciate all of you for doing what you do to keep me on track!

Source: Google

★ 5

Friendly and understanding staff who push you within your limits--love them all

Source: Google