★ 5

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★ 2

I have been a member for the last 10+ years but now find the Brookfield club full of entitled seniors. Checking their phones on the equipment and uncooperative in the pools. Your experience may be different but I am going elsewhere..

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★ 1

Called to put my account on freeze last week due to financial hardship and they took my payment out this month anyway.

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★ 2

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★ 1

Saturday of Labor Day weekend the pool closes at 3PM. If you have kids and you want to enjoy the pool, this is not the place to come.

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★ 1

I am very disappointed in the WAC in Brookfield. I am a respite caregiver, and the family I work with has been going to the WAC for about two years now. While we have had some great experiences at the facility, a situation occurred today that completely changed my want to go to the WAC facility anymore. Before mentioning the story, the WAC management reached out with some accommodation requests, but didn’t necessarily take into consideration the struggles a family can face when their child has severe autism, non-verbal, and Down syndrome. The different accommodations they offered didn’t give full support to the child I currently work with. With that being said, today I brought the two kids I work with to the WAC pool. We have been doing this all summer, and last winter as well. Since there is no male figure present in this families life, the 15 year old boy that I work with who has Down syndrome, autism, non-verbal and is at a cognitive intellect age of about 3-4 years old was brought into the women’s locker room. We went to the back corner, I brought him into the bathroom to change, and then we went straight out to the pool. We had a great time! When we left, we were approached by a staff member who strictly told us that we were not to use the women’s locker room again if he was in there. He needed to be under 3 years old to be allowed in the locker room. Therefore, we were told to go to the shared family locker room. In this case, the child I work with cannot physically go into the shared family locker room without plopping on the ground, screaming and yelling in fear, and putting up a physical fight. In his mind, he is not comfortable in the shared locker room. We found out later from management that a lady had complained about him being in the women’s locker room, and shared how disgusting and disturbing it was for a teenage male to be in the women’s locker room. So now, we don’t have a safe place to take the sweet, young boy to swim. He has been making amazing progress in his swimming and has been having so much fun with me and his family. Now, we don’t feel welcomed to go back, and it is very sad for this to occur to the sweetest boy who has the biggest heart. If you have an individual in your life who has a disability, I would not recommend using the WAC.

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★ 5

Fantastic! Love this gym.

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★ 3

The fact that they don’t have any kind of guest pass that is free is ridiculous. We have to pay $15 a day, for the amount of the membership we should get at least a 3 day guest pass.

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★ 5

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★ 3

I have been a WAC member for almost 5 years now and it has worked out pretty well, especially with corporate discounting and reimbursement through my employer.

It is clean, fairly well kept and I’ve had mixed interactions with staff. Some of them are quite rude and authoritative.

Recently I have been quite frustrated to the availability of taking my child to swim there. During a recent heat wave in particular I have been very disappointed in the availability for outdoor open swim for children. First the pool was closed all day (which they don’t provide reasoning to). The next day the pool is adult swim all day long. I would think they could limit adult swim to a few hours in the early morning. I pay for a membership knowing that I can take my child to the outdoor pool to cool off, I'm not sure if this is the case anymore. Even with the recent party being adult only. Adults are entitled to childless life, but not a child-free world.

Consider all options in the area prior to investing in a gym membership here, especially if you have kids.

Contacted management about my concerns & feedback and I still have yet to receive a response, which says everything.

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★ 5

The staff is great and they have a ton of workout equipment. The facility is always clean. I love how they have adult only swimming. Please continue this...there are too many parents who dont even watch their kids. I don't want to have to deal with that...I don't even like how the women's locker room has a bunch of children running amuck....jumping on the benches and jumping on the scales. People watch your children.

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★ 1

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★ 5

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★ 5

The Wisconsin Athletic Club (WAC) is a first-class facility with top-notch equipment, clean spaces, and a vibrant atmosphere. The group fitness classes are energizing and well-run, and the overall environment makes it a joy to work out here.

While the experience is overwhelmingly positive, a little extra warmth from the Member Services team during admin tasks such as updating billing information etc. would make it even better. That said, the club’s stellar amenities and welcoming vibe more than make up for it.

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★ 4

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★ 5

Great place - Clean - Friendly - Tons of workout machines and space. Best WAC I've been too

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★ 1

I Got notified on Dec. 2 that the WAC was uping their prices start of the New Year. I went in to cancle my membership because of this but they notified me that I'm being charger for the full amount due to their contract stating they need at leas 30 day notice. I didn't get a 30 day notice for the rising of the prices and they would not get me the contract that I signed either. I wanted to confirm somethings but they said they couldn't get it.

The WAC is a good gym but the buisness practices are shadey.

Today is 1/17/2025 and the WAC just sent me another notification that they will be charging me more even after I cancled my membership that was being charged $72 and they will be charging me because I am turning 29. The new charge is $87 and this will apply before I actually turn 29. Just be carefull.

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★ 5

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★ 5

I just signed up for a membership here and I already love it! Maddie at the front desk is the entire reason why I joined! She was so incredibly welcoming and informative and I’m so excited to go back just to see her!!! They have a wide variety of complementary classes including pilates which most gyms charge extra for. It also has a women’s only area which is a fantastic idea and addition to the club! Overall this gym is well worth the investment!!!

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★ 5

Make this place your New Year's resolution spot. Friendly people, clean, great equipment and classes, many social activities, childcare, plenty of parking, multiple pools, and very reasonably priced for all they offer. My husband and I have been members for over two years and we have found no negatives about this gym. Plus, a membership here means you can use all their gyms in the area. Great value!

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★ 5

Always clean friendly an just a great atmosphere all together. Also they have Sooo many different classes that are free with your membership, they have something for EVERYONE! From those who have never been in a gym to the professional trainers . You can get one on one time with a trainer or take a group class , they also have water classes which are amazing for all ages and abilities. I PROMISE THERE IS SOMETHING FOR EVERYONE!!!

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★ 1

I am unable to write publicly as there are matters where kids are involved. If you have kids with special needs or infants. Please go to a different place. It was a terrible experience for the kids and my family. WAC Corporate leadership is given wrong information, and local managers do not even remember and follow complete information of what their corporate supervisors are given. I had to tell them to have a camera in the kids club and they are getting one now.

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★ 5

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★ 5

Joining the WAC is like finding a cheat code for fitness—top-notch equipment, classes that keep you coming back, and staff who genuinely care. It’s where my workouts are efficient and my excuses are few. Five stars for making the gym a place I actually look forward to visiting!

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★ 1

The worst experience ever. I don’t appreciate being judged for being autistic. And having sensory issues because of overcrowded class and lights being to bright.

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★ 5

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★ 5

If you're new to town or local, this is the gym for you! It has something for everyone and a space for everyone to feel comfortable and encouraged to progress. The staff is wonderful, people are friendly (but also independent), and the space is clean. My favorite features are the playground (huge space with high ceilings and weight racks) and the sauna 🤩 there's truly no place like this!

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★ 5

This is an amazing place and has all facilities you will need. The front desk staff is always welcoming and very helpful. I have been training With Julie and she is an amazing trainer!
She is very easy to talk to, knowledgeable, understanding and encouraging. My wife has been training with her for over a year and I just started about 3 months ago, I already feel much stronger than before.

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★ 4

Staff is friendly, gym is clean, equipment is kept up and if there is an issue with a machine it is fixed timely. Gets busy at peak times. I opt for weekly personal training sessions which I enjoy. I agree with the other person that wants the men's locker room cleaned up. Overall it's a good gym.

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★ 4

Just started going

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★ 1

This is the most unsanitary gym I have been to in years. I have tried a few in the area and this one was the worst. I did not see one person or any staff wiping down the machines when they were done using them. Gross!!

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★ 5

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★ 1

The reason I am giving a 1 star review is because of their membership policies.

Today I tried to cancel my membership and ran into a pretty awful policy. I always enjoyed the WAC the have a nice facility, nice equipment and lots of classes you can take to stay in shape. That being said, last month my wife lost her wallet and needed to replace all of her cards, including the one our renewal was on. The auto renewal did not go through so they never charged us for the $120 membership fee.

Without realizing that, I called today to cancel our membership and was told we can't cancel it unless we pay for the month of August (its august 10th and we weren't going to use it for the month, and haven't for the last 1.5 months) otherwise I could just let it lapse at rhe end of the month. Which I obviously opted for. The person I talked to informed me that if I ever want to re-sign up they will expect this months membership fee. I stated we haven't even been there for a month and a half and this could dissuade me from coming back and she said "our memberships are monthly and notper use (obviously, but since I haven't been using it I thought just like any good business they would be reasonable and wave it so that if I wanted my membership in the future they could collect the fees again).

My work season is the reverse of a teachers, I work may to the end of November in a labor intensive job, so I don't necessarily need to work out during spring, summer, fall, but I will be going elsewhere when my season is over to stay in shape. WAC has let money get to their head and seems to care more about making a quick buck than doing the right thing.

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★ 5

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★ 5

Absolutely love this place. TONS of free classes, amazing trainers, and wonderfully clean facilities. Tyler is a great trainer and you should go see him 😁

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★ 5

Lots of class options, clean and friendly staff. Pool is great for my family as well as adults!

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★ 5

Very friendly and welcoming staff. Clean and modern facility. The outdoor pool is a hit in the summer and includes a splash pad for the little ones.

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★ 5

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★ 5

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★ 3

Staff is friendly no doubt but the carpet in all areas is fading and especially gross in the men's locker room...Men's locker room almost always smells like pee when I go in there...Out of soap and paper towels multiple times I've gone...Price is steep for what they offer (89.99) Showers are caked with rust and chlorine residue...Floor in bathroom doesn't appear to drain easily so always puddles to step in an risk gangrene...On busy days they actually run out of lockers which is a bummer but haven't seen that happen more than twice

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★ 5

Best gym in Wisconsin!!!

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★ 4

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★ 5

Best of everything. No other place compares

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★ 5

Nice place!

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★ 5

Thank you for giving me Bryan as my new trainer . We have our work cut out for us, but I know he's up to the task!!

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★ 5

Great club and great 👍 people

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★ 5

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★ 5

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★ 4

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★ 5

Today my husband and I joined WAC in Brookfield. What a nice experience! We were received by the fella who responded to our questions by phone last evening—calling back from message I left! We got a tour of the facility and we feel like we got straight up, straightforward information re fees, perks, constraints, limitations. We like that style—“honesty best policy.” Hoping we will do well—get healthy here at WAC in Brookfield!

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★ 5

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★ 1

If the technology allowed me to rate 0 stars, I would. WAC cancelled my nephews membership for working me out and serving as my accountability partner. I was using the WAC location out of convenience to separate work (from home) and exercise vs. using my home gym. When asked, WAC stated there is no policy to call this out but they can kick him out of all locations without cause. Simply put, there are more friendly options nearby. Try Lifetime, YMCA, etc. or keep it at home ;(

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★ 4

I have been a member of this club for a little under a year now, I find it very welcoming and mostly clean. I say mostly as some of the equipment is in need of repair/replacement but for the most part you can find just about anything you need here for a standard gym!

The most standout part for me is that after seeing the cost of a personal training session per month, I opted out of it but the trainer who had given me the free two trainings included with being a new member STILL remembers my face to this day and always says hi as I go by making comments on my progress. Highly recommend Alex Mitchell if you are into personal training and can afford it.

Source: Google

★ 5

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★ 5

This is a great gym to choose if you are looking around for a new place or for your first membership. Friendly staff that is happy to help. I almost missed the sauna, glad I asked if they had one because it is one of the better ones you will find in a gym or club, clean, roomy, and hot.

It's definitely worth a day pass to get a good workout in and check out the place. There is plenty of variety in equipment, even an "adult playground". I am nowhere near agile enough for that kind training yet, but it looked awesome. Everyone respects the equipment and machine time. Definitely recommend.

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★ 5

good gym

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★ 5

One of my favorite places to go. So clean and open with lots of equipment to work on. Staff is always very inviting and friendly.

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★ 5

Love the steam room

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★ 5

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★ 5

One of my favorites of all the WAC gyms. Great layout, people are nice behind the counter, and throughout the gym.
I go to this one at least twice a week.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very clean and spacious location. Besides the cardio equipment, machines are in nice condition. The music was too loud for my liking. I had to turn my earbuds way up to cover it.

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★ 5

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★ 5

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★ 5

I have been a member for a few months, like the facilities and relative price value. A location close by work or home is key for me. Complimentary classes are very good, as is the infrastructure. At times, I do miss limited evening hours on weekends, like I cannot go for a workout after 7 on Saturday or Sunday.

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★ 5

Great staff..awesome programs. Love it.

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★ 5

This gym is so wonderful! My husband and I have been members for over 3 years, and it truly gives you a sense of community. The classes are amazing and all of the staff is friendly. If you get a chance to take a class with Nicole Bourne (barre or Zumba), jump on it -- she's sweet and fun! I would recommend this gym to anyone. :)

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★ 5

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★ 5

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★ 5

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★ 5

Clean facility and friendly staff

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★ 5

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★ 5

Friendly and clean

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★ 4

The have great staff. They are always a available to help and suit your needs. This is a gym I would recommend to anyone in the city or coming to the city. This location particular I like most because of the two basketball gyms. I find this place amazing but I don’t like all their policies and things but it’s still a great place to workout at.

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★ 5

Gyms are one area where you definitely get what you pay for. This one is by far the best I've ever been a member of, and I say that as a former YMCA employee. Everyone from the front desk to the kid's clubhouse to the training staff is great at what they do.

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★ 5

As good as ever!

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★ 5

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★ 5

Such a great community, and fitness center.

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★ 1

If you are an adult and want to enjoy a pool, DO NOT JOIN THIS CLUB. IT IS COMPLETELY OVER RUN WITH SCREAMING, RUNNING JUMPING TANTRUM KIDS! The staff does nothing to control the unsafe situation. I Thought I joined a health club. I DIDN'T THINK I JOINED A KIDDIE WATER PARK! It would be ok if they had equal adult swim vs family swim but they don't. Adults only have Monday's or before 10 am or after 6 pm. Not fair for what we have to pay!

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★ 5

This is one of the shinning gems of the WAC. Awesome outdoor pool and splash pad.

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★ 4

Always alot fun here...

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

Great club. Great people. Been going here for years! Seriously need to start updating equipment! Treadmills are used sometimes 15 out of 24 hours. Many are broken, tvs, sound systems don’t work, and walking belts uneven, surely a safety risk!

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★ 5

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★ 5

Loved their Saturday morning classes! Beautiful club! Great staff.

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★ 1

Their policies may have changed but like every horror story you've heard about gym or athletic club the way they get you stuck in their little memberships and they charge you just to start there and then this place is way overpriced I got a new gym opening up somewhere else is like 20 bucks so yeah. I paid for like 2 or 3 months and never actually used the place and then I lost my job was homeless and disabled and they still wouldn't cancel.

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★ 5

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★ 1

This place is terrible, don’t ever go here.

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★ 4

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★ 5

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★ 5

Great service. Awesome place. Clean. Spacious. Staff is friendly and welcoming. Amenities are great!

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★ 5

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★ 4

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★ 1

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★ 4

The only thing I didn't like is that they don't have classes for the kiddos. They do have a daycare but, just for little kids

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★ 5

Brookfield is my favorite location by far. Love how spacious it is. There is a women's only workout room, sauna, indoor + outdoor pools, etc. Highly recommend seeing Jeoffrey for a massage.

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★ 5

I enjoy every workout session. The environment is clean and the staff is polite.

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★ 5

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★ 5

Awesome place one of the better options for working out in the area.

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★ 5

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★ 5

We love WAC structure and staff. Lauren from membership is always very friendly and available to help!

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★ 5

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★ 5

Katie and Andy welcome everyone with a smile. Thank you for all your help!!

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★ 5

Great place to go.

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★ 5

New.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

My favorite location!

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★ 5

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★ 5

I absolutely love this gym. I joined 4 months ago and have gone 4-5 days a week since starting because it is so awesome. The classes are a blast & hours are really friendly for working professionals. Instructors have good energy without being over-the-top like other places I have been. I have noticed a great improvement in my physical & mental health since joining. Shout out to the front desk workers who are always fast & friendly.

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★ 5

Love the whirlpool

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★ 5

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★ 5

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★ 5

Very friendly staff!

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★ 5

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★ 5

Awesome club, glad to be apart of. Very clean facility, and very nice amenities. Expect to pay about $110 a month for two people. Its well worth it!

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★ 5

Outstanding staff! Clean areas. Most important as a parent the Childcare here is beyond amazing

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★ 5

Really nice facilities- I came for the pools and they delivered! Locker rooms are great too.

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★ 5

Kids club is outstanding. The ladies in there are amazing. I get a workout in and my lil guy is safe and makes new friends!

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★ 5

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★ 5

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★ 3

2 minutes and it’s the 3 rd Friday the team is cleaning and vacuuming the locker room at 6pm-6:15pm

Gym closes at 7pm a lot of us have to rush here just to get in before 7pm.

Please open back up until 8pm and please do the nightly cleaning at the time it’s closed, having cords all over the locker room just gives off the feeling of “ get out”

The front desk seems to enjoy kicking about it at the end of the night.

If this didn’t happen it would have 5 stars hands down!!!!

*** update they are back open until 8 pm, but warns you the pool closes 30 minutes prior to closing time. Their team is literally waiting in the pool area ready to tell everyone to leave the moment the clock hits the 30 minute mark.
Now with COVID restrictions gone, locker room shower areas are looking gross, towels are everywhere, stalls will have dirty marks all over, people don’t take advantage of the “family “ locker room, snd bring the kids into the normal locker room.
Please put an towel linen empty bin in the women locker room.

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★ 5

Great gym

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★ 5

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★ 5

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★ 5

The staff is nice and friendly. I love the sauna here. If you want to have a healthy life. Highly recommended

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★ 4

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★ 5

Great place to work out, staff is super friendly, great job of keeping it clean!

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★ 5

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★ 1

Bought a guess pass and they failed to mention that certain areas aren’t open to guests after the fact.

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★ 4

Very nice. I've been trying to find out which one I like most. So far this is one or two.

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★ 5

Brookfield location is wonderful, really like the indoor and outdoor pools. It’s just nicer swimming outside in the summer. Rest of the facility is very spacious, you never feel crowded. And the fees are very reasonable vs other nearby facilities

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★ 5

Better than Lifetime and the majority of the people there are really kind and act like a team/family.

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★ 4

Great gym! Always clean. Can get busy at the typical gym times just have to go at the right time. Only improvement I would suggest is to have the bar open more often for things like protein shakes and such.

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★ 4

For a Friday morning it seemed pretty busy, but everywhere I turned an employee was cleaning or wiping down something.

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★ 5

Exceptional club! Great crosstraining room.

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★ 5

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★ 5

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★ 1

This place used to be great. What’s left of the staff since Covid hit is awful. They’re just not friendly people anymore. And they take Covid way too seriously. It’s over the top to the point of absurdity.

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★ 5

This place is great! Nice facilities, very clean, friendly staff, open early, indoor and outdoor pools, sauna and steam rooms. Great workouts everyday.

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★ 5

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★ 5

lots of room to exercise.

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★ 1

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★ 5

When you open the bar back up you should rename it the Wisconsin Athletic Pub and then only play WAP by Cardi B there 24/7

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★ 5

Nice staff. Place is immaculately clean.

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★ 5

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★ 5

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★ 5

They are taking COVID precautions very seriously, which is great! They meticulously clean between each class, as well as frequently cleaning/sanitizing the entire gym and equipment. I always feel safe when I work out and love that they are taking the health of all their clients seriously.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym!

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★ 5

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★ 5

This is a pretty awesome place. Plenty of pools, lots of equipment that is usually available. The locker rooms are kept clean as well as the showers, steam room, sauna. Lots of little places to relax on common areas which is nice. The adult playground is always a bunch of fun. Plus the classes and massage does not hire either. Plus they have a bar that serves alcohol so you really cant go wrong lol

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★ 5

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★ 5

Big fan of the WAC and been a member for over 7 years now. The facilities all around are great, but this new Brookfield one definitely speaks to me. The Indoor Playground Gym always brings out my inner kid to make working out feel more like a game. The staff is always friendly and the facilities areas are always kept clean. Like most gyms, they have small lockers and often seem to bunch people together, but otherwise I work out here several times a week with no complaints.

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★ 5

Has modern equipment and very friendly staff !!

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★ 4

Liking the newness

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★ 5

The Wisconsin Athletic Club is my gym of choice because of several different factors. The staff there is always nice and accommodating, they have a wide variety of machines to work out on, and the entire place has a great, no-judgement atmosphere to it that they don't need to advertise to provide. Not to mention it's decently inexpensive as well! I'd recommend this place for a workout to anyone, really.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

30-day notice cancellation policy. We were charged for an extra month when we cancelled even though we had moved and could not use their gym.

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★ 3

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★ 5

Love their indoor pool!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great club and a very big roomy facility. They seem to have everything

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★ 5

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★ 4

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★ 4

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★ 4

Good athletic club. Nice options for fitness

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★ 5

There is something here for everyone & all activity levels.

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★ 5

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★ 5

Great health club.

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★ 5

I was very satisfied with the treatment I received at ATI. As a college athlete, it can be extremely frustrating when injuries prevent you from playing the game you love. I have worked with many athletic trainers over my years of playing soccer; however, this was my first experience at a physical therapy facility. My physical therapist Kayla Christiannsen made it a positive first experience. She was very attentive, encouraging, and always focused on what treatments worked best. She does a great job creating exercises focused towards your personal needs and abilities. I strongly appreciate the time she dedicated to work with me and get me back on the field. I highly recommend ATI and Kayla!

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★ 5

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★ 5

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★ 4

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★ 4

I have to say the WAC is more acomidating than any club I've been to down to the variety of classes machines studio classes to spray deodorant in the bathrooms. It's also one of the cleanest. They offer a wide variety of activities, events and update their equipment fairly regularly it seems...I have been a member for about 13 years (on and off due to moving out of state) so I'm kind of referencing all facilities.

Every company has its "ism's" but this one is 100% easy to fix immediately. Please tell your front desk check in employees to stager out the lockers this has been a continuous issue. Last night 6 women had lockers right next to each other with the rest of the cove primarily open lockers. A easy way to help the employees to remember to stager the members lockers is to check every 4th locker key box with a sticker or color piece of tape so when they grab a key they remember oh yeah people need room to change and not naked butt bump with strangers. This is every single time busy or not. I truly hope this is recognized and something is done as this is rather off putting especially when you go at the lull of the day go avoid crowds.

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★ 5

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★ 5

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★ 2

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