★ 1

I previously gave them 5 stars but it seems like staff and members were completely blindsided by the closing of all WI locations so therefore a 1 will do. Thank you Stephen for always being a cheerful face when greeting me at the gym.

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★ 2

The equipment is not maintained, the Sauna is always broken. Which I signed up for. There is no dress code for women clothing. The Sauna needs a camera installed for people putting water over it. Soon I will go with planet fitness

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★ 5

Up visiting from Florida, and was glad came across this gym. The staff is great, equipment was nice and kept up. Woukd recomemd this gym for a good work out. Thanks again to everyone there making my vacation and work outs great.

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★ 1

Use to be a good gym . These days very dirty . Smells like urine , no upkeep in the locker rooms and prices where raised .

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★ 5

Very helpful and friendly ..

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★ 5

Great equipment and amenities

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★ 4

very reasonable price for everything included and a wide variety of machines and free weights which is nice! The q class is why I've been a member for a long time. The downside is it gets pretty busy...not too crazy where you have to wait long for a machine.

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★ 4

I’d recommend a friend

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★ 5

Body Pump instructed by Sherna is incredible!!! I would travel an hour to attend her class. Easy to follow, empowering and personable. I know I’m in for an invigorating and Safe workout. Sherna is a rockstar!

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★ 2

I would like to preface this by saying the GB location staff is amazing and this comment is about the company.
I joined XF under the orange card membership to help get me into going to the gym. I was finally ready to make my way to the main floor and change my membership but come to find out, they got rid of the core membership for $10. I’m now stuck paying an extreme amount to workout and don’t even use the classes any longer. If they adjust, I’ll rethink my rating.

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★ 1

Well I am glad you asked. For starters, the machines are never deep cleaned by the staff, I can tell because there is always a build up of dust and dirt in the parts that are not wiped down by the gym goers. It also seems like there is no urgency to ever fix anything or replace items, there was a hole in the wall for around two months earlier this year that could have easily been taken care of in a day or two, and do not get me started on the missing pair of 60 lb dumbbells. Also, it seems like the gym staff will allow their friends to do what they want, for example two Fridays ago ( around 7 PM) a gym goer brought in food and was eating it on the workout floor and even gave some of it to one of the employees, it was only after the second employee came around that he finally threw it away.

The gym could be so much better than what it is, but there seems to be no accountability by management or the employees to go above and beyond to make it an ideal place to workout at, instead they clean the same spots over and over, and do nothing to improve anything.

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★ 5

Go to XF! It’s the best workout industry

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★ 5

The best gym around the gb area! All the staff are very friendly and helpful. If you wanna do some front squats this is the perfect place

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★ 5

Good place to get a good lift in.

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★ 1

I had went online to sign up for the 7 day free trial. Then I received a call from a “Steve” at the Green Bay location. They asked when I could come in for a tour. I stated I wasn’t sure but provided a general time. I wasn’t looking for a tour I just wanted to try it out so I could decide on my free trial. Then this Steve continues to ask when I would think of wanting to sign up. Over the phone. When I haven’t even went to the gym yet. I state that I’m not sure but I felt like I would be able to make a decision by the weekend. He asked when I would come in. I said I wasn’t sure but probably late afternoon. He stated that wouldn’t work because he leaves at 3 and I said that was odd/weird and he said “well that’s the way the world works”. And I stated I couldn’t provide a definitive timeline and hung up. Ummmm trying to force a sale orrrr? Like I could just sign up online why are you trying to force this? Extremely off putting.

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★ 5

Staff were friendly and good membership prices. And place was clean

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★ 5

Great place to workout. Very spacious and enough machines to hit every muscle

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★ 5

Gym is very clean and the amenities are the best in the area. Wide selection of cardio and free weights as well.

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★ 5

Amazing equipment and customer service. Colin has been extremely helpful in making sure I get the most out of my workouts.

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★ 5

Staff is awesome, cleanest gym I’ve seen

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★ 1

This place is impossible to get a good workout in unless you're there at 4 a.m.

The gym is too concerned about getting more money by signing people up but doesn't seem to care that they're half the size they should be for how many people workout here.

Floor management is needed to keep ego lifters, large groups hogging equipment, and people who sit on their phones out.

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★ 5

Lots of workout machines and a reasonable price, especially at the core level. The 3D body scan is really cool. Classes and personal trainers that are quite helpful if you are interested in those services. Great reward system for going to the gym, too.

The Cardio Theater plays great movies, and is underutilized by guests, so it's a great place to get away from others and get your cardio in. I posted a picture of one week's lineup, but they play all kinds of movies, and many are newer movies.

I almost forgot to mention one service because it's a service I don't use, but there is child care. There is also a long, narrow pool intended for people swimming laps.

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★ 1

We were overcharged for our memberships every month. They apologized and said they would correct the mistake. After several months I finally cancelled my membership to end the fraudulent charges to my account.

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★ 4

Hi, My name Karen and I am finally looking forward to going to the gym. I owe that to the supportive and encouraging Staff at Xperience Fitness. Thank you.

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★ 5

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★ 5

I’ve been working out at XPerience for quite a few years. I started out bringing my children to the kids club so I could still achieve my fitness goals. Mrs. Martha and some of the other ladies became almost like family. Fast forward about 10 years and I was looking to take my fitness to a higher level. I started training with Eric Prestay. I was a little unsure of making this jump as it was a little more expensive than I would normally invest in my health. It turned out to pay dividends! With his help I was able to achieve my fitness goals in a pretty short period of time and really appreciated his guidance and support. A great gym, with great people.

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★ 2

I’ve been looking for a new gym and they advertise “Free 7-day Pass” which is what I wanted. I wanted to go try it out first and then eventually make my decision. But when I actually went to go, I was shown around. It’s a very nice gym & exactly what I’m looking for. But I did not like that I felt pressured to get a membership when all I wanted was to just take my 7 day pass & then make my decision on my own. Not the best first impression..

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★ 5

Best gym in Green Bay. No doubt

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★ 5

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★ 5

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★ 3

The location in Ashwaubenon is convenient. Appreciate having a sauna in the cold winter months except that they dont keep it clean enough. Love how much space there is with a large cardio room and a big weight room. Unfortunately needed accessories are usually missing or in poor condition. There's a dark media room for people who would like more privacy. There's lots of classes to choose from. I like the membership tiers to choose from also. I've been going to this location for 7 years. Management used to take better care of this location. The 5ish years it's been constantly dirty and machines are often needing maintainence.

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★ 5

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★ 4

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★ 5

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★ 5

My wife and I have been seeing Preston for over 6 months now and our experience has been nothing but positive. Preston is a very thoughtful and creative personal trainer that has gone over and above by developing a long term plan for our goals. He's even been flexible and switched things up on the fly to accomdate. Feeling great, looking great (at least we think we do). Thanks Preston!

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★ 5

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★ 5

I’ve gone to a couple gyms but this one is definitely the best by far! Great environment and honest help from the coaches here! Big shout out to Carter for helping me out on my journey so far! I recommend this place for experienced people and even beginners!

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★ 5

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★ 5

An all around amazing gym. Met some great people here and everyone is very helpful and supportive of one another!

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and staff members. My personal trainer Preston has been helping me make a ton of gains!

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★ 4

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★ 4

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★ 5

Very clean gym with a friendly environment. Shout to carter one of the personal trainers here at xperience fitness. If you’re wanting to get some gains or have any questions about fitness or nutrition, he’s your guy!:)

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★ 4

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★ 5

Great communication with everyone overall, prompt and very connected.

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★ 5

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★ 4

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★ 5

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★ 5

Great environment to workout in with very friendly staff here who are very helpful!! Dashawn and Carter especially!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The staff is really nice and hardworking. Carter P. Does a great job at creating workouts unique to each client he trains.

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★ 5

Xperience GB is a great gym! It is very spacious and has a really nice lifting area, machines, cardio equipment, and open room to do other workouts. It is by far the best gym in the area in my opinion. I am a college athlete and consistent lifter so I am pretty picky with what gym I workout at. All of the trainers are super friendly and helpful! I personally worked with Carter doing Q classes this summer and I always left knowing i got a great workout! I would recommend this gym to anyone!!!

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★ 5

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★ 5

Great gym! Friendly staff and best equipment in the bay! Carter is the man to go to if you want to build some shredded muscle 💪💯

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★ 5

Great and friendly atmosphere with top notch trainers especially Carter who puts in a lot to meet his client’s individual goals and needs.

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★ 5

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★ 5

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★ 1

You can’t get through a workout without multiple staff members coming up to you asking you to leave them a good review (even if you have never talked to or worked with this staff member before) or take a survey. Some will even come up to you multiple times a day! If my earbuds are in and I’m in the middle of a set, I do not want to be interrupted. That’s gym rules 101. Staff is very pushy. Not to mention, as a women, I was constantly harassed. Multiple personal trainers DMed me on Instagram and asked for my Snapchat. The messages I got were never appropriate. Overall, I was very uncomfortable and will not be coming back here.

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★ 5

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★ 5

place is the best!! Carter is very knowledgeable and awesome to work with!

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★ 5

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★ 5

I have been working out at Experience Fitness for a while now and I absolutely love it! All the trainers and staff are all very knowledgeable, helpful, and kind…especially Carter! Definitely recommend this spot if you’re looking to get a good work out in surrounded by positive people.

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★ 5

A great gym that has everything I could want in a gym. Staff members are very friendly and helpful as well!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very nice, love the equipment!

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★ 5

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★ 5

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★ 5

I have been working out at the xperience fitness locations for the past three years and absolutely love it. There are a variety of machines, flexible hours, and the staff is very nice. I highly recommend it!

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★ 1

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★ 5

The small group fitness room in the cardio area is SUPER loud. I can't hear my own earbuds over it when I'm on am elliptical. Surely you don't need the volume that loud. Other that, the building is clean and friendly and welcoming, just needs some sound modifications.

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★ 5

Friendly, professional staff, active members, clean commercial gym.

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★ 5

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★ 5

I was skeptical about joining a gym but as a stay at home mom I wanted to join some Zumba classes to socialize and get me time and stay in shape for my overall health and being able to do unlimited classes for 25.00 per month was amazing and the staff in the kid zone is all so nice and good with my kids who aren’t used to that setting. So far it’s been fun and relaxing and good for everyone!

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Awesome classes and instructors! Everyone is super friendly. I love coming here!

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★ 5

If you’re looking for a gym that can help motivate you and help you reach your fitness goals…Xperience Fitness is the place to go! 💪🏼🤩

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★ 5

Da’Shawn is amazing at what he does, he is very passionate and takes his time showing you around and answering any questions you may have.

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★ 5

I always love working out at Xperience Fitness. Great staff and friendly too. Kids club staff are great and if it wasn’t for them I wouldn’t be able to workout!

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★ 4

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★ 5

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★ 5

Everyone working there is friendly and helpful. My personal trainer Tai is extremely knowledgeable and has helped me achieve all my health and fitness goals.

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★ 3

Gym is ok. But it isn't very clean and I wish they had 2.5 increments with the dumbells. Women like me can't usually jump up 5 pounds. It takes a while.

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★ 5

High quality gym with phenomenal staff

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★ 5

Cleanest gym in GB

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★ 5

This is an excellent gym. The community and the staff are phenomenal. The comradere with others in the gym is what keeps me going. There is equipment for any type of fitness pursuits, and of great quality. I look forward to coming each and every day.

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★ 5

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★ 5

Best gym and staff in the area. Staff are all very personable. Equipment is top of the line. Abundance of resources from equipment to trainers for the people that are serious about making a change in their life.

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★ 5

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★ 5

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★ 5

This place is a second home to me. Everyone is nice and there is a lot of equipment definitely recommend!

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★ 5

Can't beat the amenities for the price.

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★ 1

I called to see if I can receive a 7 day pass because I’ll be in town for only a week and the guy I was talking to at this club was explaining membership options but if you think about it it is a waste of a month if I’m going to cancel after a week. So I told him I will think about it and call them back and instantly HUNG UP ON ME!!! NOT PROFESSIONAL AT ALL YOU KNOW WHO YOU ARE.

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★ 5

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★ 4

I currently use Xperience mainly for a fitness class. It is well coached and professional and yet fosters a collegial atmosphere. The space is snug and yet ample for class sizes.
I intend to expand my usage of the equipment as I get more comfortable with the facility as I have just transferred from the shuttered Suamico location.
9/10. Would recommend.

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★ 5

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★ 5

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★ 5

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★ 5

This gym has become almost like a second home. Love working out here. I’ve been a member of 3 different gyms this year and these staff and trainers are by far the friendliest. What I appreciate most is how they are consistently trying to improve things here.

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★ 5

Friendly atmosphere and helpful coaches. Good variety of workouts in ‘the Q’ classes

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★ 5

Experience has been great since day one. Staff have been professional and personable. I'm glad I moved over from planet fitness:)

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★ 1

The kids facility’s for daycare hours are impossible to use, too short, not efficient for any type of lift, canceling the wife’s and my premium memberships, any parents should try the Kroc center or ymca, this gyms no longer useable

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★ 5

Stephen was very knowledgeable about the services offered. He was super friendly and engaging!

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★ 1

Was a cool place but when I entered no one was in the front so I checked in and went to workout but all the machines are tightly put together and disorganized and there isn’t enough machines and no sauna are you kidding me come on not impressed ( edit: you have a steam room not a sauna)

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★ 5

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★ 5

Great gym full of amenities

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★ 5

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★ 2

(Ash location) There needs to be more squat racks because three is not enough and smith machines don’t work for everyone so please MORE SQUAT RACKS!!! also please put better air conditioning i am dying while working out it’s so uncomfortable

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★ 5

Honestly, my experience with Xperience has been nothing less than stellar. While I haven't formally been introduced to all of the staff, Ryan, Emily, and Preston have been amazing to work with. I'm glad I chose Xperience as the place to crush my fitness goals.

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★ 5

Excellent gym with all the right fitness classes, programs & weight training equipment! Great trainers for those like me who need that push to achieve those tougher goals in the gym!👍🏽

Thank you: COREY D.

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★ 5

This place is great! I love my old gym and was was nervous when moving if I would find a gym that I felt like was a good fit for me. I love this place! Great people they are super nice and everyone is really friendly there. I love the Q fitness class it’s my new favorite.

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★ 3

Good, but needs to go back to 24/7.

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★ 5

Good equipment can use a little more natural light

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★ 3

I would like to give this more. I have been coming here for the past 4 years. I have never seen it his bad! I like all the different classes they offer and the pool is nice as well. I wish they would open the sauna again. My husband and I are both disgusted with the way they dont enforce the rules.. such as wiping down equipment and the woman wearing sports bra and the men wearing cut off shirts. I have brought it up to them before and all they had to say about it was "well, they are wearing really high waisted pants" that doesnt matter the woman are still not following dress code and its frankly sickening. Im here to workout, not look at a strip show

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★ 3

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★ 1

Really should've known better since they work with abc financials and they are the WORST company ever!!! I've not able to use the facilities NOT EVEN ONCE due to covid and no one is willing to work with me! I'm out of $100 for something I've never even used! When I went to the club to ask for any refund or any exception they refer me to abc financials and then when I called abc financials they directed me back to club. I been getting the run around for a month. This is the worst thing to be dealing with after losing my job due to covid and really can't afford to keep getting charged by this company

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★ 5

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★ 1

I really liked this gym and pricing was good. Price is same but hours are getting so short . I get the virus is why they do it but there's no time limit on using anything and theres a lot of members here who overdo it and stay on a machine for a hour on the phone .Today I waited and a guy used the pool for 45 minutes then I gave up and went to shower just to have gym staff yelling in that it was closed , cant I finish showering ,? Its getting to where I'm loosing out on my workouts due to greedy members. There should be time limits right now .

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★ 5

Close and reliable.

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★ 4

One of the better free weight selection fitness centers in Green Bay. Plenty of treadmills/ellipticals and cable machines. Can be pretty busy, but rotating between equipment helps out with that.

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★ 5

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★ 5

Fun and empowering, gives me the confidence to keep going. I look up to my cousin who’s a trainer there (Cody I’m talking about you lol) and a lot of the more advanced and year long members there never judge or make you feel bad. I think this is a great place to start and a wonderful gym for those questioning if working out is for them. Try it, you won’t regret it!!!

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★ 2

I just "joined", as I was convinced from the employee working at the Green Bay branch that this was how to conduct my 5 day free trial. I have been disappointed ever since, and after 3 days I have already cancelled my membership. Utter disappointment- the facility is fine- plenty of machines, but the COVID-19 safety protocols in place are wholly insufficient. In one of the currently worst areas in the country (in terms of case count), most of the members are maskless (except when entering and exiting the building), the locker room was dirty (with signs stating "clean before and after using the lockers", but no supplies with which to clean), and the equipment and facilities were either in ill-repair or underperforming. The tiny pool was falling apart, and the lack of a reservation system meant you can never accurately count on being able to swim. The treadmill I used squeaked so loudly it was unbearable, and my "personal training" didn't happen...because the trainer never showed for the appointment.
On top of all this, the most outrageous offense, imo, was that to cancel was/is an exercise in futility/patience-testing. I was unable to call/cancel in person. A call to experience fitness led to registering online, then being directed to a pdf which indicates you need to contact another company and provide either a certified letter or email with agreement number and reasoning in order to cancel. I encourage everyone to inquire about this policy and read all the fine print- It should not take multiple conversations/different phone calls, emails, web registrations, etc. to cancel a "trial period" membership. It is downright entrapment. Completely disappointed. I encourage others not to be lured by the lower costs, and to keep your health and standards paramount- their business model is clearly working for them, but not something I can support.

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★ 5

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★ 5

Love the staff (Cain is the best)!

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★ 5

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★ 2

I am revising my original review as things have changed. I really do absolutely love the gym and everything It has to offer. The only thing I am very unhappy with is the child care, since Covid they reduced the time a child can be in the day care down to one hour from an hour an a half. I personally do many of the Q classes, and with my work schedule and the time that day care is open I can really only do the 945am class since I work evenings. With that being said, they also changed the time you’re allowed to schedule to come to the day care. 9:30,10,10;30,11. You are no longer allowed to schedule to come for 9:45 (I would usually do 9:40). So. If you’re doing a 9:45 class, have to be there at 9:30, and usually class runs 5-10 minutes late, you get a comment from the person in the child care area stating you went over your time. I find this absolutely rediculous! Every time I’ve brought my son he’s the ONLY child in there so why does it matter if I’m 5-10 minutes “over” (even though I’m not because I got there at 9:40 not 9;30)? I’m a single mom with no one to watch my son during the day, it is getting to the point where I am seriously considering cancelling my membership due to issues with the child care area.

Side note; 1 hour to workout while your child is in that area really isn’t enough. The 90 minutes was perfect. I’m not sure why they changed all of this

Other than that. I really REALLY do love everything else about this gym. But with limited options as a single parent I don’t know what other gyms I could go to other than the YMCA. Only reason I’m trying to tough it out is because I really enjoy the Q classes and the trainers

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★ 5

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★ 5

I had to cancel my membership due to moving last year, but moved back in the area and rejoined and it has been really great so far. Very clean facility, tons of machines so no waiting, and tons of equipment overall. Staff is very friendly as well!

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★ 5

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★ 1

After canceling because I was charge different prices everyother month a year later they decided to change me AGAIN!? Not surprised that the two charges are different one for $13.65 then the next $29.99...

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★ 5

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★ 5

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★ 5

I’ve been to gyms all across the country and parts of the world . Xperience is def in the top 5%. Easily . First, it’s clean as heck and the staff are continuously on top of their duties . Salt water pool is life changing. The movie cardio room very original idea and I love it . Only thing i would recommend would be towel service and water extractor for swim suits in bathroom. But here’s the best part . It’s so damn affordable. Tremendous value. A gym like this , i would be pay $125 a month in Manhattan ! Great gym and can’t wait to get back in shape .

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★ 5

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★ 3

Weights are broke grips on things are ripped hours are good for night shift workers like me no weight organization have to go find them

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★ 5

I find that the staff at Xperience is very helpful and more than willing to aid in helping me with my fitness goals. A great place to workout.

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★ 5

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★ 5

If you walk in with no exercise in your life it's gonna be hard and demanding at first. If you don't know how to start. Stick with a trainer. It's worth $ the results. They are very helpful and work at you pace. Very clean comfortable setting for shy nervous people. It's open 24hrs on weekdays for a more less stress setting. Love the salt water pool just to relax and swim .

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★ 1

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★ 5

Staff are very nice and helpful. For a person new to lifting weights I decided to work with PT to learn, and really enjoy it. Helps me to push myself a little harder. Would recommend going to this gym :) they will help you get on the best track to reach your goals.

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★ 5

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★ 1

All I want to do is talk to someone about pricing I dont want to have a tour and then talk about things. I have called and even went in. They tell me it will take a half hour. I am busy and I dont want to spend a half hour when all i want to know is prices.

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★ 5

personal trainer is amazing, pushed me to a great place, equipment is awesome! great place!

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★ 4

I joined recently and really like the facility. It is big and has all kinds of equipment that anyone would need. It’s typically very busy when I go, but always seems to be enough equipment to get my workout in. The staff is friendly and helpful and the price is right. The only concern I have to this point is that I’ve never seen any staff cleaning and some areas are dirty. Sure wish there was more time spent on keeping it clean especially this time of year. However, I can look beyond it for what I’m paying and the options available.

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★ 5

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★ 5

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★ 5

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★ 4

First time here good tour joined now the fun begins

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★ 5

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★ 1

It’s crowded as heck and the employees badgered me into joining when I first started, but didn’t tell me about a much cheaper option until after I paid the nonrefundable up front cost

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★ 5

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★ 2

I came in to get signed up at and was told that there was no one there to sign me up... and that someone would call me back. Then I asked if I could just workout for that day and they told me I had to purchase a day pass for $20. First of all why is the day pass more than a monthly fee? And why isn't everyone trained to sign people up. That's not a very good business plan.

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★ 1

Warning! I would caution anyone thinking of joining because of my experience at Xperience or at least see if there is an option to NOT provide your credit card information. I cancelled my membership after the membership freeze they recommended for the summer months rather than cancelling. The day before the freeze ended I called and was told how to cancel my membership via the app. When it didn't work, I was told to check the next day when the membership was active. I did this and cancelled as instructed. I was incorrectly charged another month of membership and an additional month for the Q class. I can honestly say it took over 2 months f and many calls to the GB location and the corporate location to finally get the refund for the $99 month of Q classes. I never tried to recover the incorrect monthly fee as I thought I must have missed something but in hindsight I believe it is a poor system or purposely difficult membership to cancel. I was promised over 7 times that the check was in the mail until finally it was issued 10 weeks after my initial call to Xperience Fitness.

That being said, the time I was a member, it was a very good class, Cody is very nice and clean facility. Knowing what I know now though, I would not have joined due to the hassle.

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Very friendly staff. They are not pushy at all and sincerely want to help you meet your goals.

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★ 5

Everybody went above and beyond to answer all of my questions and make me feel as comfortable as possible. I was greeted with a smile from every worker. It was a clean facility and I was genuinely impressed by everything offered!

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★ 5

Great customer experience at Xperience! Daniel at the GB, WI store was AMAZING and so helpful! I would recommend this place to anyone!

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★ 5

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★ 1

Horrible customer service. I signed up for the 100$ interview with a trained instructor and I was rescheduled twice. I have only been a members for less then 3 weeks. I have not been able to use the facility at all. I am a disabled Veteran looking to lose weight. After 2 weeks of getting the run around from the staff about starting, I decided to cancel my membership. I do not get any of the money back for getting rescheduled. I talked with "Kayla" and she told me that is "just how it is. I still have an opportunity to utilize the appointments."
Why would I continue to be a part of a membership if I am not worth keeping an appointment for? I was first told the appointment was canceled due to scheduling. Then I was told it was due to an emergency. Last I was told the hours didn't match with the appointed time. So, someone is lying from the gym. I was giving a customer service number and that is it. So let's get this straight.
1. Never used anything from the facility.
2. Never received an appointment.
3. Lied to.
4. Stolen from.

Do not support this business and get the people who take advantage of hard working Veterans exspossed for who they are.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very nice clean gym, and friendly knowledgeable staff.

Source: Google

★ 5

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★ 5

Source: Google

★ 1

Husband and I went in to ask about membership and for a rundown of the lifting amenities. We were told that the person who could show us was busy. We gave the man managing the desk our phone number and asked if we could get a call back and never received a call.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

First time here. I had an appointment for a tour and had Daniel. Very nice. Explained everything they offer very well.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Daniel was super helpful & informative. Excited to be starting at Xperience.

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 4

Source: Google

★ 5

Excellent trainers and state of the art equipment!

Source: Google

★ 5

Source: Google

★ 1

I would highly recommend no one using this gym. They really are just about the money. I was doing the Q program, and I will say that the program itself is nice but the way things are handled at this gym are just ridiculous. I had a financial situation come up where I could no longer afford the $80 a month gym membership they were charging me.. So I went in and I asked to cancel. The guy behind the counter made it a huge deal and was guilting me pretty hard. I get it, I’m in sales too but like, just stop. And finally he advised me that he would cancel the membership but I was still going to be charged the $80 for June because it was the 30th of May and I was within a “5 day pending payment period.” Which is odd considering my bank had nothing pending. I asked if there was anything I could do to avoid that payment because I could really afford it and I was told no.

Considering the situation I am going through, this is beyond frustrating to say the least. There was no offer of a refund for the month or anything of the sort. So I’m paying another $80 for a month of classes I’m not going to take. Safe to say I will not be going back to Xperience ever again and I’ll make sure to spread the word.

Source: Google