★ 3

This place is out of business. Please update.

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★ 5

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★ 4

I think the place is slight worn down but not too bad at all for what it is. Love the fact that they have a big large room allows some cross-fit style training. The free weight area is a little small in my opinion. I do like the pool and hot tub.

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★ 5

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★ 2

I gave my info online because I was interested in joining, and felt that the salesperson that reached out to me was very pushy. I received two phone calls, a text, and three emails within seconds of sending my info, and they didn’t ask anything about my goals, desire to join, etc., but rather dove right in to setting up an appointment.

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★ 5

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★ 1

UPDATE: DO NOT WASTE YOUR TIME!!! Go to CRUNCH FITNESS!
Went back to Xperience to get a membership only because of the little time I have between work and school, told the guy exactly what I wanted and had ZERO interest in anything else and GUESS WHAT! He tried to sell me on EVERYTHING I said NO to! He tried to test my intelligence! I do my research and I have a nutritionist in my family. Just got a call for personal training, something I told him NO to specifically. STOP BEING PUSHY! NO MEANS NO!! I am tired of being belittled and pushed into things that I don't want or need.

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★ 1

I went here planning on getting the $10 membership as I am a graduating high schooler just trying to workout and that is all I can afford. The salesperson I was working with was extremely rude and pushy and made me super uncomfortable. He would not even allow my friend and I to consider the cheapest membership. When we explained to him that we can not afford the more expensive memberships, he proceeded to say “you won’t get the results you want then, will you?” I then told him that I can only get a membership if I come the next day with my mom. To that he said, “that won’t work”. He then proceeded to make more rude comments throughout the appointment. Overall, I had a terrible experience and will not be returning.

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★ 1

The sales team is very pushy. I'm a high school student trying to keep myself in shape, and just want to go here to workout on my own time. Jason was extremely pushy about getting the most expensive membership, when I told him I wanted the cheapest one as I don't need all of the extra services. He handed me a $60 band that I don't need. He didn't talk about the cheapest membership, and when I asked about it he said I wouldn't get the results that I was looking for. It was an uncomfortable position as I was just looking to get the cheapest membership. I will not be returning.

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★ 5

Professional, sanitary, motivated, diverse equipment & training Available! MY FAVORITE CLUB! ESPECIALLY THE POOL!

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★ 5

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★ 5

Several machines and options for workouts, clean and safe environment too!

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★ 1

Extremely dirty facility and will scam you for more money through membership plan. No compensation for 3 months of closed doors during outbreak. Still got charged every month regardless of no access

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★ 5

Prefer it over the one in Appleton on Wisconsin because the equipment seems better maintained and the staff communicates a lot more instead of just looking at the floor when you come in or leave. Would definitely recommend

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★ 2

The gym itself it nice and very well kept, but the sales team is extremely pushy and unprofessional. During the tour Jason expressed that since I’m a girl I must really favor the the leg area, which made me extremely uncomfortable. At the very beginning I was shown tanning and handed this $60 fit band that that would help me keep track during my classes that I didn’t want to pay for. I was just trying to get the core membership which he didn’t even mention until I told I didn’t want anything extra - I’m just here to workout on my own. Finally after an hour and 20 minute “appointment” I got out of there with the membership I intended on getting and I’m enjoying the gym. But telling members that not paying for classes won’t get you the results your looking for is the wrong way to sell people things, especially to someone who is a former bikini competitor who told you has been lifting for 4 years.

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★ 4

I like the Q classes and the aqua classes. I'm a visual person, so I really like wearing the belt. Unfortunately, the belt doesn't work in the pool. Some of the workers are really pushy about setting a person up for a personal trainer. It gets very annoying. When I'm ready I will choose a trainer in my own time. They have a lot of equipment for everyone to use which is great.

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★ 1

**UPDATE: A year later I am again getting UNWANTED CALLS!!!! STOP ALREADY!!!!

I don't go here, never been here, don't know anyone here, and have never had an interest in going here yet here they are blowing my phone up with calls and texts to "Come see what we have to offer!" Special this month blah blah.... I DON'T CARE. When I call to tell you to remove me from your calling list that means take it out permanently. My gym is way better than yours any day and why would drive to another city to go to a subpar gym when there is the same subpar gym right around the corner from my house! I don't recommend this place at all based on the amount of spam calling - I can't imagine how bad it is if you're actually a member!

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★ 5

Really like excersing in the pool. The Aqua Suma. The nice hot showers.

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★ 5

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★ 1

This location is the worst! The only good employees there are in the kid's club and some instructors. Supervisors and managers need to learn customer service.

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★ 5

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★ 5

I love this gym! It has everything and is never busy and is an excellent deal!

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★ 5

Xperience has played a key role in my fitness journey. Couldn't be happier. Gave me a deal for buying the year outright instead of monthly payments and appreciate the discount.

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★ 5

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★ 5

Can't wait for the sauna and hot tub to open back up, but understandable.

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★ 4

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★ 5

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★ 4

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★ 1

They will invite you into their club with open arms but the second you want to cancel they can’t help. Their reason being that it was to “protect your financials.” But they don’t have a problem taking you financial information there when you sign up... What a joke! And they will refuse to assist you any further with your cancellation process. If you try to insist they help you in the cancellation process they won’t. They won’t call. They won’t do anything. Instead they hand you a piece of paper with a number and email. You call the number and you don’t get a live person but rather an automated system that doesn’t even give an option to cancel. After trying several extensions on the automated system I finally got one that didn’t send me directly to a voice mail and the automated system again does not give cancellation as an option. You literally have to say “cancel” (again this is not an option it will give you to say) to override the system and then it gives you a phone number and an email that do not match the phone number and the email that they give you to contact regarding a cancellation at their location. So then you have to call another number, speak to a rep there at abc financial, and then you either have to create a login with them and fill out an online form or send them an email to cancel. And then you are advised that they will stick you for yet another month after you successfully complete a cancellation with Xperience fitness. One more thing, when you sign up, they offer you an exclusive one day with a personal trainer. The only thing is that this one free day with a personal trainer is nothing more than them sitting you down in an attempt to sell you crazy expensive fitness packages with costs starting out around the $400 mark which by the way gets you very little in training support and ranges all the way up to somewhere around the $800-$1000 mark. And that’s for 1 month!!! They don’t give much guidance. You are left to either pay hundreds a month for help or figure it out yourself. I wouldn’t refer my worst enemy to this gym. If I could give negative stars I would. Save yourself the headache and go somewhere else!

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★ 5

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★ 4

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★ 2

I been trying to cancel my membership and they just suck at it and they keep charging me monthly and annually and I don’t even able to go at the gym for personal reasons.

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★ 5

The staff is always really nice. They make sure to say hi!!! Have a good work out, and they always say bye have a goodnight.

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★ 1

I continue to be bothered by text, email, and phone call by this gym a year and a half after I asked for information about the gym. This doesn't bother me except that on multiple occasions I have requested to be taken off their mailing and calling list but I continue to be emailed and called.

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★ 5

Es algo muy bueno para todos hacer ejercicio y el gim es muy completo me gusta

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★ 5

Friendly staff, clean gym, equipment in good condition, and equipment layout provides a clear floor with a solid choice of machines.

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★ 5

Joining Xperience fitness is the best decision I’ve ever made. The counter staff always greets me by name, which makes me feel important. The gym is clean, the locker rooms are big and the trainers are always friendly and ready to help. Compared to other gyms I feel the price is very reasonable.
My personal trainer, LJ motivates me and keeps me wanting to work hard. I started with a personal trainer after having a total hip replacement. I was hoping to strengthen my hip. I have accomplished that and so much more. I have gained core strength, upper body muscle and self confidence. LJ always takes my physical abilities into account when planning my workouts, which I really appreciate. If I question why I’m doing a certain exercise or what muscle the exercise is working, he always has the answer. He takes time to explain and show me how I will benefit from the it. LJ makes sure that each exercise is performed correctly so there is no chance of injury and to also insure that I’m getting the most out of the move. He challenges me, and doesn’t believe in the words “ I won’t be able to do that”. I look forward to my workouts and I know it’s because of LJ. Joining Xperience fitness was the best decision I’ve ever made, and getting a personal trainer, like LJ, is the best investment I’ve ever made. Thank you LJ!

Source: Google

★ 2

Decent facilities but super pushy salespeople and TERRIBLE cancelation process if you don't want to be a member anymore. Wouldn't return.

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★ 5

I feel so welcome by all the staff there! If there's anything I can't figure out, someone is always glad to help me. HUGE variety of machines and equipment for the widest variety of workouts I've ever seen, and a theater room to watch a movie on the big screen while spinning or getting your elliptical strides in. Hot tub, sauna, salt water pool, tanning, all kinds of classes, personal training sessions, and special high-intensity classes that burn calories for 2 days afterward. Nutrition help, high-protein snacks and drinks available to buy, and great big locker room areas with plenty of lockers.
Shout out to Julia who gave me a tour and signed me on!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

I thought I was the only one that feels that way of how pushy they were about their sales lol like I just wanna signed up for the 10$ a month, I was uncomfortable! Never going back there again.

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★ 5

For the first time ever going to a gym xperience fitness has been nothing but friendly helpful and kind I am so glad that I chose this place to be my first place for fitness!!!

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★ 5

Pretty good

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★ 1

The gym was fine. The salesmen are extremely pushy and try to lock you into memberships that cost hundreds of dollars. They don’t even mention the basic membership unless you bring it up. They charge an annual maintenance fee after two months of membership and the salesperson I signed on with deliberately blew through that information while signing me up. What a scam

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★ 4

Great place to work out at, allot of space an a variety of machines to share. I can atleast say since the new manager came in the place been far more cleaner and machines been gettung fixed faster which is a big positive considering ww pay so much for maintenance..

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★ 4

Friendly staff and clean atmosphere, love the spacious workout areas and the classes! A little unsure about the safety measures of the kid zone, you drop your kid off and sign a sheet, no sticker or wristband linking you to your child 🤔 a little worrisome there!

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★ 5

Noah was very Professional and helpful. Lukayla did a fine job showing us the ropes.

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★ 4

I'm excited to get my fitness journey under way.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Friendly staff, great facilities! Everything I need to get a great workout.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Kevin Noah and all the staff are awesome, a great homey place! Highly recommended!!

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★ 4

Awsome Gym, positve vibes

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★ 5

This location really has changed for the better over the last several months! Inviting counter staff. Positive atmosphere which is welcomed. Everyone here is very approachable and they give you the feeling that you, the customer are their priority. Very happy being a member of Xperience Fitness! When I leave the positive energy experienced here carries with me!

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★ 5

Very friendly and helpful staff!

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★ 4

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★ 5

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★ 4

They've really done a great job with their staff. I once had a 2 star review written for xperience fitness because of the poor customer service I recieved and the lack of communication on their part, resulting in me having my membership being wrongfully canceled. Soon after posting the review, I got a response telling me I could receive the membership I initially had (which is all I was asking for), and that that they were making something training changes for their staff. Since then, I emailed the cooperate office to confirm what I was understanding is what they meant, and then went to the Appleton location to get signed back up. The lady that helped me was very helpful and pleasant. I hadn't realized her shift had ended when I arrived, yet she still helped me and was very professional and pleasant. I was very appreciative that she didnt seem like she was annoyed by me being there when she was supposed to leave. I'm happy to be back at xperience fitness and glad to see that their staff is educated and enjoyable to speak with.

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★ 4

Very nice fitness center. Tour was nice. And Alex was very nice, informative.

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★ 5

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★ 5

Awesome service today when I signed up! Alex made things easy and timely!

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★ 5

Great service, nice people and helpful if you don’t know much about fitness

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★ 5

The corporate office was wonderful getting us hooked up on joining the gym!!

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★ 5

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★ 5

Very nice staff they answered and explained every room in the gym

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★ 5

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★ 5

Decent gym could use a easier way to bring a guest like a pass similar to the one the member uses

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★ 5

Wonderful staff!

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★ 1

I was contacted by an employee to set up my meeting to view the club and begin my membership and was offered a sign on coupon at the time. The employee told me if I singed on at my appointment, I would only be charged a $1 fee and the other charges would be waived. My appointment was 2 days later; I toured the club and began to set up my membership. When the employee entered the sign on fees, I reminded her of the sign on coupon I was offered 2 days prior. She stated she wasn’t sure if it still applied and had a manager check on it. The manager stated he received an email stating that promotion had passed. I replied that I would think you would honor a promotion specifically offered when the meeting was set up. He decided to honor it....begrudgingly. He also snidely commented to the employee assisting me that she could honor it “this time only” but it would not apply to anyone else. He seemed extremely annoyed with my valid questioning. I honestly almost walked out the door then and there, but a $10/month membership for the few things I need is the best price around. However, I’ll be watching closely here on out for their treatment of members; if this is how you value and treat a potential member you are trying to sell membership to, how will you treat me in the future?

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★ 5

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★ 5

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★ 5

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★ 5

Ylaiza was very informative. The sign up was fast. Can’t wait to work out!

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★ 5

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★ 5

Great first day.hot tub is a HUGE bonus for my back injury 😎👌

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★ 5

Recent new management has already made some great improvements to the atmosphere and cleanliness of the gym. The staff is always welcoming and Melissa always goes the extra mile to greet everyone as they come and go. Keep it up with the awesome improvements!

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★ 5

Very spacious gym with a lot of equipment and excellent price. Friendly and nice staff. Kept clean and other quality members. Highly recommend!

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★ 5

Melissa has been an amazing help! I am looking forward to starting my fitness journey here with all the support available at Xperience!

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★ 5

The front desk girls are AMAZING 😁❤️

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★ 5

Front staff is awesome!!!!!!

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★ 5

Great staff and atmosphere 💪👍

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★ 5

Great place with friendly staff!

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★ 5

We always have an amazing time at Xperience fitness. We have worked with Melissa at the menasha location and she has been awesome! We definitely recommend the menasha location!

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★ 5

It's a great gym friendly people

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★ 5

Melissa and Jared make this place the best place ever!

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★ 5

Facility is great and staff is friendly. Front desk workers are great.

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★ 5

By far the best workout facility in the Fox Valley. Great customer service, especially from Melissa at the front desk!

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★ 5

Just signed up today because they have a great deal going on. The staff was very pleasant, the facility was clean and they have everything I could ask for in a fitness facility.

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★ 5

Been training and going to xperience for a long time now and had to deal with some issues with previous GMs , causing me to get a second gym membership..... the new GM Kevin Locke is much better and I will be coming back to xperience full time again! And Melissa Vandenberg has been very helpful ! Shes da real mvp !

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★ 5

The customer service at Xperience Fitness Menasha is at the top of its class! Melissa, Ylaiza, and Jared are truly amazing workers and I would highly recommend them! Furthermore, the workout equipment is truly exquisite!!!😀 From the "hello" when you first walk in to the final "farewell" when you walk out, every workout is truly an amazing XPERIENCE!!!!!

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★ 5

Great staff, they are always so welcoming. I think for the price it’s better than other gyms. Compared to the YMCA the price is definitely better for a person that wants a membership for themselves. Equipment is on par as well and I seem to always get the peace of equipment I want. The pool is always very nice too. For everything you get here it is worth the money, and a great Xperience.

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★ 5

You could not ask for a better gym. The staff is friendly and so are the people who work out. This gym offers a judgement free zone and multiple people are willing to help you use a new machine if you need help. The gym is supreme and very clean.

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★ 5

This club has been a favorite of mine for years. Has everything you need in a work out facility and the ladies at the front desk are what some call "What's up".

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★ 5

The Menasha Xperience Fitness is by far the best gym I've ever been to, with the best equipment for serious lifters. The equipment is suitable for all heights, and levels of fitness experience. All the big boys lift here for that reason. The customer service is amazing. And the supervisor Melissa is hot. Definitely check it out!!!

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★ 5

I love this gym. The variety and quality of equipment are on point. The locker rooms are always clean. The staff here is super friendly and always makes you feel at home. The supervisor Melissa and Ylaiza at the front desk are awesome, they always greet you with a smile and ask how you are doing and make sure you have anything you need. Great atmosphere and a great gym!

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★ 4

Manager and other staff had great personalities, were willing to help me, as well as eachother, and we're very costumer-service orientated!

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Awesome customer service!

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★ 5

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★ 5

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★ 5

Simple and quick sign up. Only 10$ a month. Can’t beat it.

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★ 3

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★ 1

I enjoyed the gym experience but when I signed up for a membership they charge me 9.99 for a stupid bottle and they didn’t even ask me if I wanted it and being a student in college I don’t have that kind of money to be throwing around on a water bottle when I own one already.( Will update if anything is done to help resolve this problem)

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★ 4

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★ 4

A more up front pricing guide of services and what they entail would be good. I still am a little confused as to what it will cost to stay with the personal trainer beyond the 14 days.

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★ 4

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★ 4

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★ 4

Great service. Little pushy when it comes to the Q program but overall great facility and great staff

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★ 5

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★ 5

Very nice place

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★ 5

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★ 5

My four-year-old son loves kids club. And it gives me an hour and a half to work out. As a single mom I probably wouldn’t get to work out without kids club. Thank you Xperience Fitness

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★ 5

Andrew S. was very helpful and knowledgable when making my decision on which membership option to choose. He made the process quick and easy.

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★ 5

Love xperience! Been a member for a long time. Everyone is so friendly and supportive! Judgement free zone!

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★ 5

Super respectful people!

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★ 5

Very accommodating and kind.

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★ 5

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★ 5

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★ 5

Xperience has everything. The salt water pool is great! Join the classes, the instructors and members are helpful and friendly. Plenty of equipment so you never have to wait to use weights or a weight machine if you choose to work on your own. Locker rooms and showers are always clean.

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★ 5

Great customer service. Easy sign up and the kids zone is amazing!!!

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★ 4

Easy set up for the 4 of us. Quick, painless.Andrew was easy to work with.

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★ 5

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★ 4

Great gym! Awesome staff! Only a 4 star because it could use a little cleaning in certain areas.

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★ 4

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★ 5

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★ 5

When I first walked in I was greeted with a smile. The registration went very smooth and didn’t take much time. I am very excited to be part of Xperience fitness family.

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★ 5

Andrew Schmidt was just the right person to introduce me to Xperience. He was knowledgeable, kind and extremely helpful throughout the sign up and introductory process.

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★ 5

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★ 5

Awesome fitness center. Have seen reviews on, I think they call it Yelp, and I just don't get it. Great plans and the equipment and facilities are great. At this point in time, I wouldn't think of going anywhere else.

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★ 5

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★ 5

Great service

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★ 5

The workers were really nice.

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★ 5

Great experience with trainers, classes, and I love that this location has a hot tub 😍

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★ 3

I just wish they would edit the info so when I search for a gym with a basketball court. It’s not the 1st location to pop up. Would have been easy if they update the info a little. I called and didn’t get a answer so maybe I was just unlucky. Drove here to find out it’s been taking down for about a year or longer. Other then that seems clean and professional and the person at the desk was nice.

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★ 4

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★ 4

Friendly staff. Very flexible hours. Separate saunas for men and women are nice. Locker rooms are always well maintened

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★ 4

Xperience Fitness of Menasha is beyond any other gym for what's offered for the price! The staff is knowledgable and the members are friendly. There is equipment for whatever you can think of doing for the day, along with a hot tub, pool, sauna, classes, and daycare. I would and have recommended this gym to anyone I know looking to better their lives.

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★ 5

Great place to workout. Lots of variety and very well maintained facility and equipment. Love it!

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★ 5

LJ was quick and very professional!Thanks bud.

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★ 5

Always clean and the staff is always very very helpful .

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★ 5

The online sign up process was a breeze. I will be stopping by to pick up my key tags and take a tour. These guys sure have made the process easy. Now they hard part will be to make sure I get my lazy a** there!😂😂

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★ 4

I just signed up online.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Upon signing up, I was shown around the place, and was pleasantly surprised at how huge the gym is and how much is available to us. I am very excited to get started here!

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★ 5

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★ 5

Great job.

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★ 5

It was all good, I was going to join a gym due to health concerns .All my questions were answered . The facility was clean ,busy , certainly covering my needs. The staff seemed attentive and understanding.. This is going to be great

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★ 4

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★ 5

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★ 1

No cutoffs, no chalk, no dropping weights, basically planet fitness...no more needs to be said

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★ 4

Love the environment here everyone is very nice.

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★ 4

The staff is great. Everyone has been super helpful and accommodating. I ask a lot of questions some serious, some not so serious and they've all been great in helping to find the answers.

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★ 3

It’s been awhile

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★ 5

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★ 2

I went in for the Black Friday promo and spoke to a lead sales person. The deal sounded great, but when I went back in two days later, I learned that he forgot to tell me about the $40/year maintenance fee. I wouldn’t have minded had I been told at the beginning, but felt there were hidden fees. I’m also disappointed to learn there are no tv screens in the machines, and the women’s weight room is no longer.

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★ 5

Very very easy on line sign up...Loved it..been waiting to get back into the work out vibe after a knee surgery, and this was a perfect way to get back in.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

This gym has a lot of different pieces of modern equipment, along with great staff that is willing to help. In additon there is always staff cleaning the equipment.

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★ 4

Great group fitness classes. Energetic and devoted instructors, plus lots of equipment. Need to stay on top of locker room supplies more often.

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★ 4

Clean and inexpensive gym with fun classes. The trainers are helpful and friendly.

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★ 4

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★ 5

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★ 5

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★ 5

Loved class..love the instructor...made new friends..good night
Thanks for keeping bodycombat

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★ 5

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★ 4

The Q coaches are great.
My only complaint is the cleanliness of the locker rooms and bathroom. They used to be spotless, not so much any more. They need much more attention.

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★ 5

Staff is amazing and always willing to help. Absolutely love the Q program and the many other group fitness options available at this location.

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★ 5

Throughly enjoy Q with Toryn and Jess!

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★ 5

It's a great gym with everything you need! The staff is very friendly and helpful. No matter what kind of day I had, I am instantly in my happy place coming here! The atmosphere is high energy and friendly; I've never felt it's a place of any type of judgement.

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★ 5

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